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Technical Support Specialist Email List
816-286-4114|info@globalb2bcontacts.com| www.globalb2bcontacts.com
A technical support specialist is someone who provides assistance and technical support to either businesses or consumers that are experiencing technical, hardware, or software issues. Some examples of these issues are slow performance, connection problems, and an inability to access data. Technical support specialists are able to deal with most customer issues over the telephone or through email, however some issues need to be dealt with on site, especially if the computer software and hardware needs to be modified, cleaned, or repaired. The role of a Technical Support Specialist within an organization is to provide assistance and maintenance to all computer systems and hardware. Their work may include installing, configuring, and updating hardware and software, as well as fixing any issue related to the equipment that may come up on a daily basis. 816-286-4114|info@globalb2bcontacts.com| www.globalb2bcontacts.com
Primary Responsibilities • Installing and configuring new technology to be used by the company, such as hardware, operative systems, and programs or applications. • Giving regular maintenance to existing hardware and computer systems. • Providing assistance to company staff or clients with technology-related issues: Understanding the issue and its cause; solving the problem; and explaining the problem to the staff member or client. • Troubleshooting systems and applications: • Running diagnostics on malfunctioning hardware or software; and • finding solutions for any issue and implementing it. 816-286-4114|info@globalb2bcontacts.com| www.globalb2bcontacts.com
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816-286-4114|info@globalb2bcontacts.com| www.globalb2bcontacts.com
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Technical Support Specialist Email List Global B2B Contacts LLC www.globalb2bcontacts.com 9030 Charlotte Street Kansas City Missouri ,USA
info@globalb2bcontacts.com Contact Number: +1-816-286-4114 816-286-4114|info@globalb2bcontacts.com| www.globalb2bcontacts.com