Certificate IV - Frontline Management
Introduction This Certificate IV - Frontline Management online eLearning course will ideal for those looking to develop skills across a broad range of management areas. This course focuses on building leadership and supervisory function. This course will develop the skills and understanding to become an effective and competent leader, supervisor and planner within your organization.
Units of Competency This course have contains total 0 units. In these 4 are Core units and 6 are elective units. Core Units • BSBMGT401A - Show leadership in the workplace • BSBMGT402A Implement operational plan • BSBOHS407A - Monitor a safe workplace • BSBWOR402A - Promote team effectiveness
Elective Units • BSBCUS401B Coordinate implementation of customer service strategies • BSBCUS402B - Address customer needs • BSBCUS403B Implement customer service standards • BSBFIA402A - Report on financial activity • BSBADM409A Coordinate business resources • BSBINM401A Implement workplace information system • BSBINN301A Promote innovation in a team environment • BSBCMM401A Make a presentation
• BSBITS401B - Maintain business technology • BSBMGT403A Implement continuous improvement • BSBMGT404A - Lead and facilitate off site staff • BSBMKG413A - Promote products and services • BSBPMG510A - Manage projects • BSBREL401A - Establish networks • BSBRES401A - Analyze and present research information • BSBRSK401A - Identify risk and apply risk management processes • BSBSUS301A - Implement and monitor environmentally sustainable work practices • BSBWOR404B - Develop work priorities
Benefits of Training The Certificate IV in Frontline Management qualification is designed to help you develop the skills and understanding to become an effective and competent leader, supervisor
and planner within your organization.
This course will
enhance your knowledge and skills to participate in development of your organization, to demonstrate your effective
leadership
qualities
performance improvement.
and
guide
workplace
Contact Us Melbourne Head Office Administration Centre P: 03 9678 9099 Sydney Office P: 02 9890 6997 Brisbane Office P: 07 3112 5191 Processing Centre P: 07 5561 1191 Email: dosomething@amu.edu.au http://www.coursesonline.com.au/