Malta’s Top Sales & Customer Service Awards

about the event

Malta’s Top Sales & Customer Service Awards 2023 are aimed at organisations who strive to enhance the customer experience they offer in an innovative way. Celebrating its launch of the first award programme, the event will become a staple of the awards diary for companies large and small.

If you are yet to get on the Top Sales & Customer Service Awards 2023 train, 2023 could be the year to jump on board. Perhaps you have introduced a new initiative, which has driven a wholesale culture change in your organisation? Or maybe you have found an interesting new way to use insight and feedback to tackle customer frustrations head-on? Perhaps there’s a new piece of customer-led tech in your business, or you have launched a new product that will revolutionise your customer proposition?

Whatever you are doing to deliver a great customer experience, why not take a sneaky peek at the categories on offer? It could well mark the start of your journey to awards success!

Malta’s Top Sales & Customer Service Awards 2023 entry process is in two parts, with half the marks being awarded for the 500-word written entry. Finalists are then required to present their full entry submission to a panel of independent judges to earn the second half of their scores. This fair and transparent scoring system is part of the reason the Malta’s Top Sales & Customer Service Awards 2023 has been accredited with the prestigious local auditors Juanafil Consultants & Auditors Ltd.

There have been so many changes in our working world in such a short period of time. Businesses and employees have adapted in ways we could not have imagined and what is clear is that recognition of individual and team effort has never been more important.

Showcase the exceptional work in your business, teams and highlight individuals who have all gone above and beyond to deliver for the organisation and the customer.

Celebrate at this year’s Malta’s Top Sales & Customer Service Awards Gala dinner on the 21st of July 2023, at the RHilton Hotel, Portomaso – one of the highlights of the year, the event is a must attend for those committed to continual improvement of their customer service operations.

Malta’s Top Sales & Customer Service Awards 2023 have potential exponential growth to become the biggest local sales and customer services award event of its kind in the Malta, and we are incredibly proud to be marking its first launch this year. Customer experience is now a brand’s most defining characteristic, and it is impossible to overestimate its importance to the economy. These awards play such an important role in not only celebrating achievements, but also setting the standard for organisations to follow if they are to be successful in this new era where the customer really is at the heart of everything.

– Martin Vella, CEO, Dynamic Events Limited

the categories

Best Customer Focus Award – Large / Small Enterprise

Best Employee Engagement Strategy

Best Customer Experience

Best Customer Communications – Best Application of Technology

Best Customer Satisfaction Innovation

Best Customer Service Partnership

Best Customer Commitment Award B2B

Best Customer Commitment Award B2C

Best Customer Centric Culture

Best Customer Focus Award – SME

Best Customer Service Strategic Leadership

Best Customer Service Professional of the Year

Trusted Quality Provider

Excellence in Business Process Outsourcing Collaboration

Excellence In Remote Working Sales Culture

Best Sales Contact Centre of the Year

Best Sales Executive of the Year

Best Sales Representative of the Year

Business Sales Development Executive of the Year

Best Sales Mentor of the Year

Best Training or Coaching Program of the Year for Customer Sales & Service

Best Sales Team Leader of the Year

Best Sales Game Changer of the Year

Best Sales Workforce of the Year

Best Sales Recruitment Initiative of the Year

Sales Distinction of the Year in Business Development

Sales Distinction of the Year in Contact Centre

Sales Distinction of the Year in Customer Service

Marketing Executive of the Year

Marketing Director of the Year

Marketing Manager of the Year

Best Sales Business Role Model of the Year

Best Sales Team of the Year

Sales Champion of the Year

Best Sales Manager of the Year

Best Sales Director of the Year

EVENTS PACKAGE

€ 950 EXC. VAT

• Table of 8 guests

• Complimentary Prosecco & red carpet welcome

• Free nominee video production aired on the night

• Complimentary wine

• Complimentary water

• Three course lavish dinner

• Website logo placement as sponsor (3 months)

• 1 year subscription to the Malta Business Review

• Signage, roll-up stands and banners (to be supplied by the nominee) in the venue where the final award ceremony will be hosted

• Your company/organisation’s executive brief and logo on the official souvenir programme

• eNewsletter – 1 highlight of your company/ organization with circulation of 70,000

• Certificate and trophy issued by Dynamic Events Ltd, accredited by the European Business Awards to include in your professional portfolio.

CATEGORY SPONSOR PACKAGE

€ 1,400 EXC. VAT

• Table of 10 guests

• Inclusion as category award giver to the winning company

• Free souvenir video

• Free event branding

• Inclusion on all the announcements and on acreen during the gala evening ceremony

• Complimentary Prosecco & Red Carpet Welcome

• Complimentary wine

• Complimentary water

• Three course lavish dinner

• Website Logo Placement as Sponsor (3 months)

• Complimentary follow-up features (nominee profile; write-up; press releases; news feeds) on the Malta Business Review.

• 1 year subscription to the Malta Business Review

• Signage, roll-up stands and banners (to be supplied by the nominee) in the venue where the final award ceremony will be hosted

• Your company/organisation’s executive brief and logo on the programme

• eNewsletter – 1 highlight of your Company/ Organization with circulation of 70,000

• Certificate and trophy issued by Dynamic Events Ltd, accredited by the European Business Awards to include in your professional portfolio.

MAIN GOLD SPONSOR PACKAGE

€ 3,000 EXC. VAT

• Table of 12 guests

• Inclusion as category award giver to the winning company

• Free souvenir video

• Free event branding

• Inclusion on all the announcements and on screen during the gala evening ceremony

• Complimentary Prosecco & red carpet welcome

• Complimentary wine

• Complimentary water

• Three course lavish dinner

• Website logo placement as sponsor (3 months)

• 1 year subscription to the Malta Business Review

• Free website and event marketing/advertising, including newsletters, newspaper ad placements and write-ups, promotional material

• Your company/organisation’s executive brief and logo on the official souvenir programme

• eNewsletter – 1 highlight of your company/ organization with circulation of 70,000

• Free profile on official souvenir programme

• Two full free pages article/feature/interview on the Malta Business Review

• Free video clip insertion during online transmission of the live-streamed award ceremony (30-60 seconds)

• Company branding to appear prominently throughout the conference and on all materials produced

• Signage, roll-up stands and banners (to be supplied by the nominee) in the venue where the final award ceremony will be hosted

• Opportunity to address the audience during online live transmission during the beginning to welcome the show to the viewers

• Main sponsor logo on all newspaper, media, event marketing material and the Malta Business Review advertising in prominent visible position

• Complimentary event winning signature with logo to insert on your emails

• Certificate and trophy issued by Dynamic Events Ltd, accredited by the European Business Awards to include in your professional portfolio.