new look: Par-K Chrysler-Jeep features improving Jeep and Chrysler lineups
looking ahead:
Anniversary: Northside Collision celebrates 40 years in CNY.
Chrysler Group, LLC, continues to improve models, and Par-K continues to make improvements to their dealership.
Originally opened in 1974 in Syracuse; now has five locations. To read more see page 5.
To read more see page 4
2014excellence
February 19, 2014
Are you connected? ✓ Integrated Navigation: Connected cars can integrate GPS with online services to respond to driver preferences, routing, fuel availability and pricing, traffic alerts, points of interest, etc. ✓ Traffic Management: Connected car technology can provide transportation agencies with improved real-time traffic, transit, and parking data, making it easier to manage transportation systems for reduced traffic and congestion. ✓ Infotainment: Connected cars can provide online, in-vehicle entertainment options that provide streaming music and information through the dashboard. AAA has called for limiting certain features while driving to prevent distractions. ✓ Discounts and promotional offerings: Companies can provide insurance or locationbased discounts and promotional offerings. ✓ Enhanced Safety: Pilot programs for
By Farah F. Jadran It’s the morning rush-hour and you have to get the kids to school on time. You grab lunches, double check that backpacks are packed and you’re out the door. This might be the daily routine for Nicole Johnson, but every weekend between January and March are booked with something else — Monster Jam — and Syracuse is her final stop before World Finals in Las Vegas. Nicole was born in California and now resides in Las Vegas. She is a wife and mother of two boys. Her love and passion for cars, motorsports and driving itself make her family’s extracurricular activities anything but typical. She took the wheel of the Scooby Doo Monster Jam truck last season. Now entering her fourth season of being the driver of a 10,000pound monster truck, Nicole reflected on how she came upon the dirt-piled scene. Since 1992, Nicole has been driving off-road vehicles and in particular, she has excelled in rock crawling competitions which takes custom built buggies on extreme paths complete with an obstacle course. “You can be on a vertical angle and then drop off a steep cliff,” Nicole said. It was her vast experience that made her transition to the Monster Jam arena so smooth. But the open road and the rugged terrain have always had a special place in Nicole’s heart. “I have always been attracted to cars,” Nicole said. “My dad built me a go-cart and I never raced it, but I drove on streets until I stirred up the cops!” Her father, a diesel mechanic, taught Nicole See monster jam, page 3
Photos Courtesy Feld Entertainment
Monster Jam, the world’s premier monster truck series, is returning to the Carrier Dome in Syracuse, on Saturday, March 8. Tickets are now on sale and affordably priced for the whole family, with seats starting at $10 for kids and $25 for adults. In 2013, Monster Jam at the Carrier Dome nearly sold out with more than 36,400 in attendance. Gates open at 6 p.m. and the show begins at 7 p.m. Entry to the pit party starts at 2 p.m. The 2014 event is expected to feature some of the biggest superstars in Monster Jam, including: Grave Digger and driver Dennis Anderson, four-time World Finals Champion; Max-DSM and driver Tom Meents, 11-time World Finals Champion; Avenger and driver Jim Koehler, two-time World Finals Champion; El Toro Loco and driver Marc McDonald, World Finals Champion; Scooby-Doo and driver Nicole Johnson; Son-uva Digger and driver Ryan Anderson; Cleatus and driver Frank Krmel; Aftershock and driver Bob Robbins, a Western New York native; and additional trucks are expected. The show will also feature Freestyle Motocross and Quad Wars, a type of all-terrain vehicle (ATV) racing. Tickets are available at the Carrier Dome Box Office, all Ticketmaster retail outlets, online at ticketmaster.com or by phone at 800-745-3000. Before the show, the “Party in the Pits” will be held Saturday, March 8, from 2 to 5 p.m. on the Carrier Dome floor. The pit party will give fans the opportunity to get an up-close view of the trucks and meet the drivers. Pit Passes must accompany an event ticket and are now available for $10 at the Carrier Dome Box Office, all Ticketmaster retail outlets, online at ticketmaster.com or by phone at 1-800-345-7000.
5,995
$
Shop Inside or Online @ DVused.com
866-758-4069
intersection assistance likely will reduce the number of crashes in the coming years. AAA has urged companies offering these services to protect drivers by adopting its new “Consumer Rights for Car Data.” AAA recently addressed this issue as part of public comments to the Federal Trade Commission. Source: AAA
Monster Jam returns
Woman monster truck driver comes to Dome
5885 E. CIRCLE DRIVE, CICERO
Connected cars are transforming the driving experience for motorists
vehicle-to-vehicle (or “V2V”) and vehicle-to-infrastructure (“V2I”) communications are underway that will warn drivers of potential collisions, dangerous road conditions and other impediments to safe travel. A range of crash prevention technologies integrated with connected communications such as
Ready to roll
USED CARS STARTING AT
A supplement to Eagle Newspapers
Outlet Cars are DEPENDABLE, SAFE, and FULLY Inspected!
37838
Excellence in Retail Sales & Service
We Can Help You GET FINANCED! 35044
Automotive Excellence
About one in five new cars sold this year will collect and transmit data outside the vehicle to improve safety and convenience for drivers, as highlighted at the recent Consumer Electronics Show. In fact, every automaker selling cars in North America is offering connected features in 2014. Connected cars promise a wide range of benefits including: ✓ Crash Response: Connected cars can automatically send real-time data about a crash and vehicle location to emergency teams. This can save lives by accelerating response time. ✓ Car Problem Diagnosis: Connected cars are capable of generating prognostic data that can predict a problem before a part even fails, which would prevent the inconvenience of a breakdown and help consumers better manage the timing of vehicle care. Preventative maintenance promises to help reduce repair and warranty costs. ✓ Convenience Services: The ability to remotely access a car makes possible services such as remote door unlock, find my vehicle and stolen vehicle recovery.
On Feb. 26, read about Excellence in CNY and Madison County business.
2
2014excellence
Feb. 19, 2014
New ‘Outlet’ store opens inside the Used Car & Truck Warehouse at Driver’s Village After months of planning, training and development, Driver’s Village, Inc. is adding a store, within a store, to serve the transportation needs of Central New York’s used vehicle buyers. “The Outlet� is all about what the name implies. Vehicles offered here are at bargain basement
prices and will sell for LESS than the finest used vehicles offered across the Driver’s Village property. It’s where Old-Fashioned is All-New! Driver’s Village has embraced their family tradition of the “Corner Used Car Lot� to create a whole new buying experience.
when Glenn Burdick sold used cars in North Syracuse. Vehicles sold at “The Outlet� are dependable, safe, fully check-listed by certified warehouse technicians and New York state inspected.
Keeping prices lower than most used vehicles is accomplished by postponing minor repairs and cosmetic touch-ups. These items will be listed and are presented to the buyer right from the start. The customer can then choose to The trusted Burdick name began in 1937 when Glenn perform the work themselves or have Burdick sold used cars in North Syracuse, left. Fast the folks at Driver’s Village make the forward to today, where vehicles sold at “The Outlet� recommended repairs. Ultimately, the can be bought with that same reputation, below. power of choice lies in the hands of the customer.
Corner lot pricing. Old-Fashioned Value.
In fact, the trusted Burdick name in automotive began in 1937
Driver’s Village 5885 E. Circle Dr., Cicero, is a world class facility designed around 21 automotive retailfranchises, plus dozens of businesses including shops, services, studios, a restaurant, catering, conference center and more. For more information, call 452-1556 or visit driversvillage.com.
Driver’s Village Mall Talk The indoor mall of Driver’s Village, specifically “Center Court� is a buzz with local community event activity. This past Jan. 19 the mall hosted the newest Bridal Show in Syracuse. It was an enjoyable afternoon, and a complete success for everyone involved. The Girl Scouts and their families returned to center court once again with their annual Powder Puff – Grand Prix Race on Feb. 7 and 8. The girls are responsible for creating and building their very own derby race car. The girls exhibited so much enthusiasm it was great fun for both young and the young at heart. The resident CNY Model Train Club has planned two Family Train Days this year. The first one is from 10 a.m. to 1 p.m. on Saturday, March 1. There will be club members present to answer questions and to run special trains and train exhibits. The second event scheduled for April 12 is much like the first, except it will be a charity fundraiser to benefit The Food Bank of CNY. It’s great fun for all family members interested in trains and their history. On Friday, March 14, Driver’s Village will host the next American Red Cross Blood Drive. Anyone interested in donating may call 1-800-GIVE-LIFE to schedule an appointment or visit their website donatebloodnow.org. The annual MDA Muscle Walk will take place around the clock
on Saturday, March 22. This includes a victory lap through the mall. Many of the MDA sponsors will be present to provide information on their services. Visit mda.org/musclewalk. The Onondaga Civic Symphony Orchestra returns to center court at 7:30 p.m. on Friday, June 13, for their Annual Spring Concert. They will perform “The Movie Magic of John Williams� with the Syracuse Pops Chorus, Lou Lemos, Conductor For more information visit onondagaorchestra.org. In May many local high schools will return to use the Carnegie Conference Center facility on the second level of the mall, and Center Court for High School Proms and Balls.
Tenant Spotlight from inside the Mall
The Brick House CafĂŠ is located near the clock inside Driver’s Village Opens at 7 a.m. Monday through Saturday and offers “freshâ€? breakfast and lunch specials, including fresh bakery items, as well as their signature Finger Lakes coffee. Inside the CafĂŠ you will find beautiful art and craft items for sale by local artists. A most recent addition is various gift baskets made to order. For more information you may call 452-1556 ext. 2996 for unannounced specials and coupons. Fred Noble’s Tax Service Values Fred Noble’s Tax Service provides outstanding service to clients
because of their dedication to the three underlying principles of family, security and expertise. Family The firm has been locally owned and run for 49 years treating every client with pride and giving them the value they deserve. With the Local National Tax Chains you receive an assembly line process but at NTS they take the time to focus on you and your family. Their goal is to make everyone they work with a client for life - just like family. Security Fred Noble’s Tax Service is open all year round to give you the peace of mind no matter what life throws your way. Clients who choose their firm have relied on competent advice and fast, accurate personnel that is around year after year. By combining their expertise, experience and the energy of their staff, each client receives close personal and professional attention. NTS is one of the leading firms in the area. Expertise Their high standards, service and specialized staff spell the difference between their outstanding performance and other firms. Their employees range from eight to 49 years of experience with tax preparation and are continually professionally educated to stay up-to-date with the latest industry changes concerning tax preparation. They will answer all of your questions, as they impact both your tax and financial situations. They welcome you to contact them anytime. Call 458-7050 to schedule a convenient appointment, or visit frednoble.com for more information.
UNCLE SHAPIRO WANTS YOU! Serving Central NY Since 1939
SHAPIRO MOTORS
8 TU 4USFFU Â… 0TXFHP .JOVUFT 'SPN 4ZSBDVTF Â… 0OMZ .JOVUFT 'SPN #BMEXJOTWJMMF
343-6194 • 800-639-SHAPIRO
37803
THE NAME TO KNOW IN OSWEGO • www.leonshapiro.net
2014 Chrysler 200 lease for
$
249
2013 Chrysler Town & Country Van
* $
MSRP $27,800 #8211G
mo. 39 mos.
lease for
279
*
mo. 39 mos.
$
2014 RAM lease for
329
*
mo. 39 mos.
2014 Jeep Grand Cherokee
$
lease for
349
MSRP $37,800 #9322T MSRP $31,390 #8229F MSRP $33,490 #5770J -FBTFT BSF GPS NPT L NJMFT QFS ZFBS TU QBZNFOU UBY %.7 EVF VQPO EFMJWFSZ "MM SFCBUFT BQQMJFE &YQJSFT
*
mo. 39 mos.
2014excellence
Feb. 19, 2014
3
Lou’s offers award winning service and auto sales AAA 2013 Top Shop Award winner If you are looking for a quality preowned vehicle or if your vehicle needs schedule maintenance, look no further than the award winning, state of the art facility at Lou’s Car Care, located at 7361 State Fair Blvd. in Baldwinsville. Owned by Lou Cannata Sr. since 1976, Lou’s offers its customers complete automotive service, certified pre-owned vehicles, collision repair and detailing. With more than 37 years of service in the Baldwinsville and surrounding communities, Lou’s provides its customer with unmatched convenience and customer service. Lou’s was recently awarded with AAA’s prestigious Top Shop Award for the fifth consecutive year. This award is given to AAA approved auto repair centers that have achieved a 97 percent or higher score based on overall facility evaluation, customer service, repair time completion and return for future service. Lou’s achieved a 98 percent satisfaction rating. This is Lou’s seventh time winning the highest award from AAA. The award winning service department led by Randy Wilson, assisted
by Luigi R. Cannata, customer service specialist Rachel Terry and Lou’s experienced technicians, takes pride in providing tremendous customer service and automotive care. Lou’s amazing nationwide 24 months or 24,000 mile parts and labor warranty on most automotive repairs is the best in the industry. Furthermore, Lou’s has rolled out a Loyalty Rewards program for all his customers. You will earn money back certificates for future repairs. Lou’s handles all your factory scheduled maintenance, engine and electrical diagnostics, brake, suspension and tire needs. If you’re looking for great prices on tires, look no further than Lou’s, which is a Michelin, BF Goodrich and Uniroyal Alliance Dealer. This affiliation with the world’s largest tire manufacture allows Lou’s to offer the best tires in the market along with great quarterly rebates. Also featuring Bridgestone, Cooper, Mastercraft, Pirelli, Hankook, Yokohama and other top name brands. With the purchase of any tire at Lou’s you will receive free lifetime tire rotations, free flat repairs,
and free brake inspections for as long as you own your tires purchased at Lou’s. Lou’s will also check your alignment for free! Lou’s road force balances each tire prior to installation ensuring a perfect balance and can mount tires on wheels up to 26 inches damage free. They provide a free shuttle service to home, work, Destiny Mall and local golf courses. When your vehicle is in for a large repair, loaner vehicles are available as well. Lou’s offers a very clean and spacious waiting room with free WIFI and fresh hot coffee. Lou’s is also a great place for your businesses vehicle fleet accepting PHH, ARI, GE Fleet and Wheels to name a few. So, when you hear that rattle in your front end or see your check engine light on your dash let the service department at Lou’s handle all your vehicle concerns. Whether at home or on your hand held, Lou’s web site makes it easier to schedule appointments, look at certified pre-owned vehicles or review monthly specials and promotions. You can also review more than 400 five star reviews and testimonials over this past years. Find them on Facebook and you can view automotive tips, testimonials and community events. Each customer
Visit the team at Lou’s Car Care for all your automotive needs. can also enroll to receive email, text or postcard reminders when oil changes, state inspections, tire rotations and other maintenance needs are due. “With this technology we are able to keep our customers informed and take the burden of remembering when and what service is needed for their vehicle,� said Lou Cannata, Sr. Visit us at louscarcare.com and discover the difference. Furthermore, Lou’s has drastically expanded their pre-owned vehicle department. With more than 20 vehicles in inventory, Lou’s has many southern rust free certified vehicles priced under
Monster Jam
From page 1 competitions and leaves Scooby Doo in the hands of a great crew team that repairs the truck on the road. “I always come back to a pristine truck.� Expect nothing but action when she comes to the Carrier Dome on March 8. “Scooby Doo and I have never been to Syracuse.� Because she grew up watching Scooby Doo cartoons and many people have, she knows it resonates with not only the kids in the crowd but their parents, too. “I enjoy seeing how excited the fans are. It’s a fun experience.� While Nicole occasionally paints her nails purple to match her purple Scooby-themed fire suit and crew shirt, she did stop short of dying her hair red like 36718
Great Deals On The
Daphne. “The little girls cling to the character you create and they bond with you,� she said. Forty percent of the Monster jam audience is under 12 and a majority of the remaining audience is made up of their parents. Because she is still figuring out why more women aren’t out
there, too, she knows she’s on the right track. “If girls needed a visual, they can see me doing it‌they can imagine it.â€? Monster Jam, the world’s premier monster truck series will be held on Saturday, March 8, in the Carrier Dome in Syracuse. Tickets are now on
sale: $10 for kids and $25 for adults. In 2013, Monster Jam at the Carrier Dome nearly sold out with more than 36,400 in attendance. Gates open at 6 p.m. and the show begins at 7 p.m. Entry to the pit party starts at 2 p.m. Purchase tickets at ticketmaster.com or call (800) 745-3000.
DRIVE NOW PAY LATER 0% for 6 mos.
AMAZING 24-24 Warranty (24 month - 24,000 mile)
For Purchases Over $199 (Pending Approval)
On Parts & Labor. Ask For Details!
2013
TOP SHOP Award Winner
P R E S I D E N T ’ S D AY S P E C I A L
FULL SERVICE OIL CHANGE CITGO SYNTHETIC BLEND $ WITH TIRE ROTATION CITGO FULL SYNTHETIC $ WITH TIRE ROTATION
2495 6995
r 5PQ 0Ă 'MVJET r 1PJOU $PVSUFTZ $IFDL r $IFDL #FMUT )PTFT r *OTQFDU 5JSFT r *OTQFDU #SBLFT 4ZTUFN
Brands
Up to 5 Qts. Some Diesel/Specialty Oil and Oil Filters are extra. Cannot be combined with other coupons. Most cars with this coupon. Expires 3/31/14.
LOU’S PRE-OWNED VEHICLES Financing Extended Serviced &
You Love!
Available
NYS Inspected
Warranties
14 East Genesee Street • Skaneateles, NY
SEE OUR ENTIRE INVENTORY & VEHICLE PICS AT:
s ,!#2/33% s "!3%"!,, s 3/&4"!,, s
'PSE 'PDVT 4&4 4FEBO 4NBSU 'PSUXP 5PZPUB 1SJVT *
Open 7 Days A Week, All Year 315-685-7389
THE SPORTS OUTFIT
s 3),+ 3#2%%.).' s %-"2/)$%29 s 3#(//, *!#+%43 s (!43 !.$ -/2% s TEAM
ABS Brakes, Great Gas Mileage, Electric Red Pkg., Leather/ AC, Alloy Wheels, Heated Exterior Heated Seats, Panoramic Roof, Mirror, Remote Start, PW, PL. Brabus Black Wheels, PW, WL
43,411 miles $
13,995
8,844 miles $
13,995
4CYL, Auto, Great Gas Mileage, AC, Alloy Wheels, PW, PL, Keyless Entry.
23,200 miles $
17,995
$ISZTMFS 5PVSJOH -FYVT *4 $IFWZ .BMJCV -5 V6, 3.6L, Auto, ABS Brakes, Alloy Wheels,Heated Exterior Mirror, S Pkg., Keyless Entry, PW, PL.
s 4 3()243 s 5.)&/2s &//47%!2 s 3+!4%3 3(!20%.%$
5,000 miles $
17,995
AWD 6-Speed Sequential, AC, Alloy Wheels,Front Side Airbag, Leather/Heated Seats, Sunroof.
46,800 miles $
20,995
PW, PL, CC, Keyless Entry, Smoke Gray Alloy Wheels, AM/ FM CD.
39,900 miles $
13,995
)POEB $JWJD -9 $IFWSPMFU &RVJOPY -4 "8% %PEHF "WFOHFS 495
PW, PL, P Mirror, CC, Great Gas Mileage,
SPECIALISTS
3532 W. GENESEE STREET (FAIRMOUNT, N.Y.)
488-2121
www.louscarcare .com
Over 20 In Stock!
20,600 miles $
15,995
4CYL, Auto, 4WD/AWD, ABS Brakes,AC, Alloy Wheels, PW, PL, Keyless Entry.
48,857 miles $
18,995
P Sunroof, PW, PL, CC, Rear Spoiler, Keyless Entry, Alloy Wheels, AM/FM CD.
29,036 miles $
15,995
7361 State Fair Blvd., Baldwinsville • 638-0281 www.LousCarCare.com
37836
known any different. “I don’t know what it’s like to be a total ‘girly girl,’� she said. “I lie awake at night thinking about cars.� Her childhood love for cars grew into a career path and now she sometimes wonders why she is one of few women in the arena. “Everyone said it was not possible for me to have a career in motorsports, but it’s what I know,� Nicole said. “It’s hard for me to know why there wouldn’t be more women in it.� She’s roared into Monster Jam arenas in Houston, Atlanta and Tampa Bay this year alone. Her truck travels with Dennis Anderson’s Grave Digger Monster Jam truck which is an honor in itself, according to Nicole. She flies home between
36747
how to drive a stick shift when she was in first grade. “I was never a good backseat driver‌I need to be behind the wheel all the time.â€? Nicole’s competitive nature has also come into play when she enters a Monster Jam competition. “I can’t play a game of monopoly without getting competitive,â€? she admitted. Even before breaking into what was once a completely male-dominated motorsport, Nicole was already changing the “normsâ€? by completing a degree in construction management. She and her husband started a construction company together in 2000 and, in 2012, they opened a custom gun shop in Las Vegas. “Guys always think I have a lot to prove, but I put my head down and work hard,â€? Nicole said. Her father taught her to work twice as hard all the time. She grew up working for her father and so he set a higher standard. “He never wanted his employees to think we were handed anything.â€? Of course there is respect to earn in any field, but Nicole has always known that she belongs in Monster Jam. “I always dreamed about having a team of my own,â€? Nicole said. “I realize how rare it is to be in the position to drive a Monster Jam truck. I appreciate it even more.â€? Being a mother of two boys (ages 13 and 15), Nicole said she often catches them bragging to their friends about what their mom does. She recognizes that her kids have become accustomed to how different her job is. “They are proud of their mom‌and I always remind them that I am the coolest mom.â€? Rolling such a large truck or bursting into flames is always a possibility whenever Nicole is competing, which is why she emphasizes how important safety is. Because Nicole was raised around motors, she has never
$15,995. Lou Cannata Jr. can personally hand select your desired vehicle inventory of certified pre-owned vehicles at louscarcare.com. Lou’s provides competitive financing options, onsite DMV processing and extended service plan contracts to fit your coverage needs. Prior to every sale each vehicle is thoroughly put through a 125-point inspection and professionally detailed. With so many great services in one location, Lou’s is the perfect place for all your all of your automotive needs. To contact Lou’s Car Care Center, please call 638-0281.
4
2014excellence
Feb. 19, 2014
New look Par-K features improving Jeep and Chrysler lineups
www.picknpullofauburn.com
36748
Proudly Serving All of Central New York
transmission, the only one in the world, makes this a special vehicle. It has replaced the Jeep Liberty, will get up to 30 miles per gallon and it’s a front-wheel drive. It competes with Subaru Forester, Honda CRV, Ford Escape and Toyota Rav 4. Our Jeep Cherokee has true off-road capabilities, three different four wheel drive systems to choose from, 10 airbags … why it even has an option to park itself!” “People loved the technology that they could get in the Jeep Grand Cherokee,” Gilbo said. “Now they can get the same technology in the moderately-sized Jeep Cherokee. You can order your 2014 Jeep Cherokee today.” Not to be outdone — look what’s new with the Chrysler line. The 2014 Chrysler 200 is built on the Jeep Cherokee platform with nine-speed transmission and all wheel drive. And the very popular Chrysler Town and Country continues to be the “ultimate vehicle,” said Gilbo. “I think it’s the best vehicle on the road as far as performance, economy, cargo area and luxury features.” It features DVD Navigation, heated power folding seats, great gas mileage, all power doors and more. It’s great in the snow, too. Yes, it’s a van … but it’s the ultimate vehicle. Drive one and you’ll see why. Par-K, much like the cars it sells, underwent improvements recently. After an ice storm collapsed the roof on its body shop, Gilbo said the garage was rebuilt from the floor up. “It’s beautiful; everything is brand new and top of the line in the
HOURS: MON - FRI: 8AM-4:30PM SAT & SUN: 8AM-4:30PM SCRAP PURCHASING HOURS: MON - FRI: 8AM-4:30PM
315-472-7874
625 Burnet Avenue, Syracuse, NY 13203
Instead, Give Your Car a little
TLC
Show Your Car “The Love” During February
Change that Oil! Check Those Brakes!
All services include our famous 27 point maintenance check up FREE!
Call today to schedule your appointment!
AUTO & TRUCK REPAIR
OPEN: Mon. - Fri. 7am - 7pm
Since 1946 AUTHORIZED AUTO REPAIR
62 East Genesee St., Baldwinsville • 635-5681 Visit our website... www.hudsonandmowins.com
37827
FOREIGN & DOMESTIC
Thank You... Thank You Very Much ~Tom Gilbo
MSRP $25,605
MSRP $24,865
2014 Jeep Patriot 2014 Jeep Compass OR Latitude 4x4 Latitude
LEASE $ FOR
/mo. 179 for 39 mos.
$2,999 down plus 1st payment, tax and DMV. All rebates applied. 10k per year, 20 cents per mile thereafter. Must be approved through Chrysler Capital. Expires 2/28/14
2014
Chrysler 200
$ MSRP $26,085 $0 Down plus 1st payment, tax and DMV. All rebates applied, 10K per year, 20 cents per mile thereafter. *Must be approved through Chrysler Capital. Expires 2/28/14
LEASE FOR
/mo. 279 Absolutely for 39 mos.
Nothing Down
ROUTE 481 • FULTON • 315-598-8118 VISIT WWW.PAR-K.COM FOR MORE INFO
www.par-k.com www.par-k.com www.par-k.com www.par-k.com www.par-k.com www.par-k.com www.par-k.com www.par-k.com www.par-k.com www.par-k.com www.par-k.com www.par-k.com
CARs DON’T EAT Chocolates...
www.par-k.com www.par-k.com www.par-k.com www.par-k.com www.par-k.com www.par-k.com www.par-k.com
www.par-k.com www.par-k.com www.par-k.com www.par-k.com www.par-k.com www.par-k.com www.par-k.com www.par-k.com www.par-k.com www.par-k.com www.par-k.com www.par-k.com
36712
DMV#7046915
SPORTING GOODS Weber Grills Binoculars Darts Woolrich Shirts & Vests
shop,” he added. “Butch Jackowski does an incredible job managing the shop. He does custom work and have multiple cars featured in magazines, and, of course, are there for all the dents and dings and insurance work you may need.” New siding and new windows to the dealership were also completed in 2013.. “We redid the outside and the inside,” said Gilbo. “It is more customer-friendly — more presentable. We want our customers to be comfortable— have some coffee or tea, watch television or use our Wi-Fi while in for service. It’s all about the customer.” Par-K also added Saturday maintenance hours. Cars are serviced from 8 a.m. to noon, in addition to the normal 8 a.m. to 5 p.m. hours Monday through Wednesday and Friday. On Thursday, the service department is open from 8 a.m. to 7 p.m. “The Saturday hours are great for people who can’t get off work during the weekdays, or have something they need to take care of in a pinch,” Gilbo said. “We do a lot of maintenance and brake jobs on Saturdays so you can have your car back on the road for work on Monday. Our service rates are $10 an hour cheaper than you’ll find in Onondaga County.” Gilbo urged those in the market for a new Chrysler or jeep to visit Par-K. To view and test drive any of the Chrysler and Jeep models, visit Par-K, Oswego County’s only Five Star Chrysler dealer, located on Route 481 in Fulton. Par-K is 10 minutes north of the Great Northern Mall. Par-K’s entire inventory is also online at par-k. com. Call 598-8118 for more information.
www.par-k.com www.par-k.com www.par-k.com www.par-k.com www.par-k.com www.par-k.com www.par-k.com
315-252-3006
From left are Tom Gilbo, Jay Chetney, Judy Rood and David Patane.
37834
Chrysler Group LLC continues to improve models and Par-K Chrysler-Jeep continues to make improvements to their dealership. “The biggest change coming this year is the 2014 Jeep Cherokee,” said Tom Gilbo, general manager at Par-K. “The 2014 Jeep Cherokee is going to be our biggest seller with its all-new design. A new nine-speed
2014excellence
Feb. 19, 2014
5
Longley Dodge, your Business Link Dealer Adds commercial line of trucks By Jennifer Wing
Longley Dodge in Fulton recently added a new commercial line of trucks to its already extensive inventory of quality vehicles. “We are now a Business Link Dealer,” said Dennis Longley, president of Longley Dodge. “We offer the full Ram truck line, from the Ram 1500, Motor Trend Magazine’s 2013 and 2014 Truck of The Year, to the 3500-5500 series trucks that are available with dump bodies, stake racks and rollback wrecker units.” “In addition to the full Ram truck line we have also added ProMaster Commercial Vans as part of our full line of quality work trucks.” Longley said the move allows the dealership to further its ties with Chrysler and Dodge, “handling the full line of what they provide.” “Our goal is to support businesses and contractors by extending to them an excellent customer service experience,”
he said. “To improve our level of customer service we have added a new 30,000-pound hoist to handle the heavy duty trucks.” Good service after the sale has been the cornerstone for success at Longley Dodge. Being open 67 years has established a reputation of customer satisfaction and quality service for Longley Dodge. But, even so, the dealership is always looking for ways to improve the level of customer after the sale to make it even better. With the recent addition of Tom Alnutt as service manager they hope to increase their level of customer satisfaction and service. Tom brings 45 years of experience to the dealership. “We have also added a new Customer Resource Management program to our service and sales department,” Longley said. “This program allows us to track customer vehicles, including sales, service, warranty and repair history. The history of each vehicle is there as soon as a customer comes in the door.”
“Our customers are our number one priority, and the service at Longley Dodge in Fulton is what keeps customers coming back,” he said. “We have a large customer base that has been doing business with our dealership for 30 years. We had one family that bought over 30 vehicles from us, starting with a 1960 Studebaker.” Besides the generations of car buyers are the three generations of staff at Longley Dodge. Earl and Harold Longley began the business in 1947 strictly as an auto body shop. The family dealership was established in 1955 and the brothers added the Dodge line in 1964, making Longley the longest standing Dodge dealership in Oswego County. Earl’s son Dennis and Harold’s son Gene run the business now. Dennis’s son, Doug Longley, is in the process of learning the business and will eventually take over as owner when Dennis and Gene retire. “We’re a family organization,” said Longley. “I think that has a lot to do with it, especially sine we’re in a small community.
People like to come here and know they’re going to get good service.” And that service isn’t overbearing, Longley said. “Our sales staff doesn’t pressure you,” he said. “They’re not pushy. We don’t like to operate that way, because it doesn’t really serve the customer as well.” That’s why people keep coming back. “A lot of our business is repeat business,” Longley said. “People come back to us.” And if there is a problem, people know they can go to the top to find a solution.
PHOTO BY MAGGIE REED COURTESY OF PALLADIUM TIMES
From left are Gene, Dennis and Doug Longley. “The buck stops at my desk,” Longley said. Dennis learned the busi-
ness from the ground up. After graduating from Northward
See longley dodge, page 7
*Additional $1,000 off for returning lease customers. Retail purchase only/ Print a $500 Trade-In Voucher online at LongleyDodge.com. Offer ends 8/1/11. *Additional $1,000 off for returning lease customers. Retail purchase only/ Print a $500 Trade-In Voucher online at LongleyDodge.com. Offer ends 8/1/11.
2011Dodge DodgeGrand GrandCaravan Caravan 2011 Dodge 2011 2011 DodgeJourney Journeyengine ALL 2011’S MUST Mainstreet Package, #12709, #12905, Express pkg., 2.4 liter 4 cyl.GO!
Mainstreet Package, #12709, #12905, Express pkg., 2.4 liter 4 cyl. engine full stow &C>ESQ6P go, rear$ A/C,9NHC HPW6;H O =0EE>20A popularO equipment, HEAY Ãß 4A0Y O 20A5W>EPT>AA6 O C6X>4H fullMSRP stow &$26,830 go, rear A/C, popular$equipment, 23,790 MSRP $ $ MSRP 26,830 MSRP 23,790 SEVERAL AT SEVERAL AT THIS PRICE! THIS PRICE! 0% APR up to
SAVE 1000’S! 2012S ARRIVING DAILY!
ALL 2013’ s MUST GO! 23,395 19,995
0AA |Ã Ã ;H" 2011 Dodge Grand CaravanCSPQ 2011 Dodge Journey BUY FOR ONLY BUY FOR ONLY 0%
APR up to 60 mos. 0%Special APR APR up to Package, #12709, |Ã #12905, Express pkg., 2.4 liter 450>AY" P0T6 Mainstreet Ã||| " BUY FOR ONLY BUY FOR ONLY * cyl. engine 60 mos.APR Special 0% up toAPR 0NN>T>E; in60lieumos. of rebates Special APR $SAVE * $ full stow & go, rear A/C, popular equipment, THEY THOUSANDS...WHILE LAST!
23,395
19,995
+*tax, title & reg. $ $26,830 *+ tax, title & reg.in lieu of rebates $ MSRP MSRP $23,790 + tax, title & reg. tax, title & reg.q |Ãà 5}jnl Nax Ãß|| L aj +PAQ =lx |Ãà 5}jnl ; a{j 4a a a{ SEVERAL ! Alm AT 0% APR up to 0% APR up to Caq{ ll ³ 4 l ³ NQ =q ho³ lx} l a ³ q{ho _à ¹|Û THIS PRICE! Ã| Alm 72 mos.APR Special APR 60 mos. Special APRto Mainstreet, 0% up to 0% APR up CPNK ¸!³|!ß in lieu of rebates in lieu of rebates 0% APR up 32 MPG HWY OR OR 72 mos. Special APR 60 mos. Special APRto auto, A/C, PW, PL Mainstreet, BUY FOR ONLY BUY FOR ONLY 0% APR up to mos. Special APR $60 in lieu of rebates in lieu of rebates 32 MPG HWY $ #12822, trailer tow pkg., remote start, MSRP 35,680 Q0@6 60H99 mos. Special !³||| APR MSRP 22,090 in lieu of rebates auto, A/C, PW, PL 0{ lxaq{q{n 4a a a{ * $ * $ $$ $of rebates $ in lieu #12822, trailer tow pkg., remote start, MSRP 35,680 3,500 OFF 5,000 OFF 7,000 OFF MSRP 10 IN22,090 STOCK OR 30 IN STOCK OR + tax, title & reg. + tax,9HN title & reg. 2SY HEAY ALL DARTS ALL AVENGERS ALL CHARGERS ON THEIR WAY ON THEIR WAY 0KN ~ } 10 IN STOCK OR 30 / a IN STOCK OR Buy Starting at $17,925 Buy For $19,075 Buy Starting at $21,090 Ê| x} : P~lhqav 0KN ON THEIR WAY ONLY ON THEIR WAY BUY FOR BUY FOR ONLY 0% APR up to 0%x} :APR up to 5CT HN 0KN ~ } Û q{ vql }m lfa l: 72 mos. Special APR 60 mos. OnlySpecial 15 APR Mainstreet, $ FOR ONLY * $ * BUY BUY FOR ONLY in lieu of rebates in lieu of rebates 32 MPG HWY Kv Pa l 2011 Rams Û x}{ o }{ 5}jnl 5au} a+ tax, title & reg. PW, PL |Ãà 5}jnl Eq } =la submitted Kun: auto, $ A/C,$22,090 * + tax, title & reg. $ * start, $ Ê| x}{ o 5}jnl 4avqfl photo #12822, }{ trailer tow pkg., remote MSRPRemaining! 35,680 ó||| H99 MSRP Ã| q{ho ollv³ KW³ KA³ h q l³ qv ³ 04 + tax, title & reg. Pictured is Northside Collision’s DeWitt location. Û x}{ o }{ 5}jnl 0 l{nl + tax, title & reg. Available On Most Models CPNK 10 INRemote STOCK 30 IN STOCK OR ?} {l Ê| x}{ o }{ 5}jnl Start,ORWinch Northside locations are I-Car Gold Class Hitch, Northside Collision is celebrating its 40th year ׳||| With Approved Credit Through Chrysler Capital. % ß QH 4=HHP6 ON THEIR WAY ON THEIR WAY Ê| x}{ o }{ 5}jnl ; a{j 4a a a{ Length varies per model. Ask salesperson for details. in business in Central New York. Certified, which means the company’s technicians ~ }of term OR a oq ~ qhl H99 MSRP $36,055 TAKE OFF $8,500! m} Ê|No-Charge x}{ o }{ 5}jnl Eq } Northside opened their original location on have undergone extensive training and certifica- BUY FOR ONLY BUY }{ FOR Û Hemi! x}{ o NaxONLY Ãß||] ß||]¸ß|| l hv jq{n Nln: 4af 9HN tions in HEAY all phases of collision repair. North State Street in Syracuse in 1974 and has 2SY
Northside Collision celebrates 40 years in CNY
lieu Special of rebates 60inmos. APR
2011 Dodge Avenger 2011 Dodge Avenger
ß³||| H99
in lieu of rebates
2011 Dodge RAM 1500 2011 Quad DodgeSLTRAM Hemi 4x41500 Hemi Quad SLT 4x4
19,995 2011 2011 Dodge RAM |²1500 ¸|1500 ³|!ß 2011Dodge DodgeAvenger Ram Hemi Quad SLT 4x4 18,995 27,995 18,995 Quad SLT Hemi ² 27,995
|²
0|
% FINANCING
0 SUMMER CLEARANCE EVENT
SUMMER CLEARANCE EVENT 2014’ s DAILY!! * ARRIVING $ 27,556 18,995 27,995*
$ $ |²
ó ×ß
|² 9q{a{hq{n q o a~~ } lj h ljq o } no 0vv 2a{u } 4oa l 0 } 9q{a{hl q{ vql }m lfa l: C Ò{a{hl 0KN ~ } technology availexperienced a methodical growth plan over the Each facility uses the latest / a o } no + tax,Pa a }na title & reg.Ea q}{av 2a{u: Pavl ~ qhl q{hv jl jlavl jq h} { a{j avv a~~vqhafvl + tax, title lfa l : & reg. C avqm Ê| x} : P~lhqav 0KN HN MSRP 40,570 able for diagnostics and collision repair. They past 40 years. 5CT m} avv lfa l : 6 ~q l ÃÃ]¸|]ÃÃ q{ vql }m lfa l: Northside is owned by President Scott Jones converted to water based, green, environmentally and CEO Gary Bell; they currently have five Cen- friendly paints from BASF in 2011, Bell said. Save $1000’s off MSRP! 60 months onOnly Dodge$1,999 Caliber Down Jones, who has been with the company for tral New York locations and over 125 employees. *Plus 1st payment, taxes and fees. OVER 40 ¢/mi. thereafter, with 72 months on10K/year Dodge- 20 Avenger The most recent store opening is in Liverpool on 27 years, said Northside has become the premier TRUCKS approved credit through Chrysler IN STOCK the corner of John Glenn Boulevard and Route collision repair facility in Upstate New York. “If Several60 at months onCapital. Must be a returning lesDodge Journey 57; they are celebrating a very successful third you take care of customers they keep coming this pymt. see to qualify. Exp. 2/28/14 6 ~q l ÃÃ]¸|]ÃÃ 60 months on Dodge Grand Caravan year at this location. Other locations are in Cicero, back,” he said. Dewitt, Camillus and Baldwinsville. Northside is now repairing vehicles for three 60 months on Dodge Nitro Northside has direct repair relationships with generations in some families. Many customers 60 months on Ram 1500/2500/3500 several insurance companies. These relationships that had their vehicles repaired in the 1970s when Must qualify for all rebates + discounts. Plus tax + DMV. 2011 Dodge Journey includes Ally Bonus Cash of $1,000. 2011 Dodge Ram discount includes $1,000 Ally Bonus Cash. Must finance through Ally Financial. Offer ends allow a streamlined approach to the repair process the company was started are still returning, as well Ram lease — 39 mos., 10k per year. $2,000 total down includes first payment & fees. DMV extra. Must finance through Ally Bank, with approved credit. Customer responsible for maintenance and wear & tear. and customers are pleased with the process since as their children and grandchildren, for vehicle Rt. 57 South the insurance company and Northside Collision repairs. Fulton are working together to provide a guaranteed Northside Collision offers loaner vehicles, and Check us out on R .3 R . 31 repair and a favorable experience rather than an rentals on site. You can find a Northside Collision Rt. 57 South R . 57 315-598-2135 facebook.com F Fulton adversarial one, says Bell. location near you at northsidecollision.com. HEAY Ãß C>ESQ6P 9NHC HPW6;H O =0EE>20A O 4A0Y O 20A5W>EPT>AA6 O C6X>4H 481 10 min from Fulton 48 Great Northern B’ville 57 SHOP US ONLINE AT Mall Check us out on R . 31 315-598-2135 facebook.com
2014 Ram 1500 Crew Cab 4x4 Express
249
STOP Plus IN AND$SEE OUR ALL-NEW 2011 SUMMER EVENT and Revamped JOURNEY DURANGO CHARGER STOP IN ANDCLEARANCE SEE OUR mo. ALL-NEW 2011
0
%
24 mos. and Revamped JOURNEY DURANGO CHARGER Shop for upustoonline and SAVE THOUSANDS!!
WWW.LONGLEYBROS.COM STOP IN AND SEE OUR ALL-NEW 2011 CHARGER RT.3
RT. 57 FULTON Fulton 481 10 min from 48 Great Northern B’ville 57 Mall T T
and Revamped JOURNEY
37832
DURANGO
T ULTON
WWW.LONGLEYDODGE.COM 0AA |Ãà CSPQ ;H" P0T6 Ã||| " |à 0NN>T>E; 50>AY" |ÃÃONLINE 5}jnl Nax Ãß||AT L ajWWW.LONGLEYDODGE.COM PAQ =lxq |Ãà 5}jnl ; a{j 4a a a{ SHOP US ß³||| H99 Rt. 57 South Q0@6 H99 !³||| |² Fulton Check us out on ¸|³|!ß HN |² 315-598-2135 facebook.com Kv Pa l |Ãà 5}jnl Eq } =la Kun: ó||| H99 CPNK ² AT WWW.LONGLEYDODGE.COM ׳||| SHOP US ONLINE H99 T
! Alm
Caq{ ll ³ 4 l ³ NQ
=q ho³ lx} l a ³ q{ho _Ã ¹|Û CPNK ¸!³|!ß
Ã| Alm
RT.3
0{ lxaq{q{n 4a a a{
2SY 9HN HEAY
0KN ~ } Ê| x} : P~lhqav 0KN q{ vql }m lfa l:
/ a 5CT
Ã| q{ho ollv³ KW³ KA³ h q l³ qv ³ 04 ß QH 4=HHP6 a oq ~ qhl
2SY 9HN HEAY
ó ×ß
/ a 5CT
HN
0KN ~ } Û x} :
RT. 57 FULTON Fulton 481 10 min from 48 Great Northern B’ville 57 Mall RT. 31
| 40 YEARS IN CENTRAL NEW YORK |²
0KN ~ } Ê| x} : P~lhqav 0KN q{ vql }m lfa l:
Û x}{ o }{ 5}jnl 5au} a Ê| x}{ o }{ 5}jnl 4avqfl Û x}{ o }{ 5}jnl 0 l{nl Ê| x}{ o }{ 5}jnl ?} {l x}{ o }{ 5}jnl ; a{j 4a a a{ m} ~ } Ê| Ê| x}{ o }{ 5}jnl Eq } Û x}{ o }{ Nax Ãß||] ß||]¸ß|| l hv jq{n Nln: 4af
|² 9q{a{hq{n q o a~~ } lj h ljq o } no 0vv 2a{u } 4oa l 0 } 9q{a{hl q{ vql }m lfa l: C Ò{a{hl o } no Pa a }na Ea q}{av 2a{u: Pavl ~ qhl q{hv jl jlavl jq h} { a{j avv a~~vqhafvl lfa l : C avqm m} avv lfa l : 6 ~q l ÃÃ]¸|]ÃÃ
• Hassle Free Collision Repair • Free Loaner Cars www.northsidecollision.com • Lifetime Warranty Special Pricing On Non-Insurance Repairs
Baldwinsville
75 East Genesee Street
638-4444
Cicero
U.S. Rt. 11
699-3148
Liverpool/Clay
Rt. 57 & John Glenn Blvd.
622-5678
Camillus
509 Hinsdale Rd.
484-4448
Dewitt
37798
6 ~q l ÃÃ]¸|]ÃÃ
6881 Manlius Center Rd.
437-1111
6
2014excellence
Feb. 19, 2014
Bill Rapp Superstore celebrates 60 years of serving customers in CNY
36716
Bill Rapp Superstore on Burnet Avenue in Syracuse will celebrate its 60th year in business this fall, and although times change, the dealership’s reputation for providing the best customer service continues. In October of 1954, Bill Rapp, Sr., started the business as a Pontiac dealership in Downtown Syracuse. In 1965 it moved to its current location. “We were one of the first to move to the ‘outskirts’ of the city,” his son, Bruce Rapp, said. “Most dealers were either located in Automobile Row or somewhere in the city.” Bill had three sons, Bill Rapp Jr. Bruce and Jerry Rapp, and continued to run the business. When both Bill Jr. and Sr. passed away in 2005, Bruce and Jerry stepped in as partners and coowners, carrying on the legacy begun by their father. “He taught us the importance of serving the customer,” Bruce said. “His philosophy was that if someone spends money with you, they deserve your very best effort every day.” Over the years the dealership represented a number of manufacturers, with a lineup of vehicles that included Jaguar, MG, Triumph and Land Rover. “Although we had many different brands come and go over the years, during that time we were primarily a Pontiac dealer,” Bruce said. When the economy struggled a few years back, GM decided to drop Pontiac from its roster. “We still have GMC and Buick, which are an important part of our business, but miss Pontiac – it’s the franchise we started with and had for a number of years.”
Early in the 1970s, the dealership took on a Subaru franchise. “At that time, no one knew what a Subaru was,” Bruce said. “I think we had one little Subaru sitting in the corner of our showroom for a year or so. Finally, someone realized that it was a sedan with four-wheel drive and the Subaru line took off in popularity. We are now proud to say that we are the number one Subaru dealer in the area.” Another wise decision was made by the Rapp family in 2007. “In December of that year we bought a Nissan franchise,” Bruce said. “Going back to our roots, when we had Pontiac, that franchise was known as the ‘excitement’ division within GM, which introduced a lot of new innovations. Then, if they were successful, they would show up on other models. Nissan today is much the same way. It is most innovative - they bring more new models and technology to the forefront and have the widest variety of vehicles for just about every segment of the business.” The line has been so successful that, within a couple of years after first introducing it, Bill Rapp Superstore put up a stateof-the-art Nissan signature facility on Burnet Avenue. “Nissan is extremely popular in Central New York,” Bruce said. “And the company continues to introduce new vehicles that are very current in style and technology, including the latest all-new 2014 Nissan Rogue, which is a beautiful vehicle, and the Ultima, which is in the running to be the number one selling midsize sedan.
submitted photo
From left are Jerry, Bruce and Brian Rapp. Bill Rapp Superstore will celebrate its 60th year in CNY in October. Bruce said the future is bright at Bill Rapp Superstore. “Over the last seven years we’ve experienced amazing growth, and we are looking forward to a great future with Nissan. The company has great leadership and is nationally focused on maintaining high quality products and increasing volume in the U.S.” Hall of Fame Coach Jim Boeheim has recently agreed to be the Bill Rapp Superstore spokesperson. A longtime customer, he understands the dealership’s commitment to customer satisfaction. Bruce said what’s fueled the dealership’s success is customers coming back a second and third time based on the experience they’ve had at Bill Rapp Superstore. “We have great loyalty – the reasoning can be found by taking a look back to 1954 and my father’s philosophy of providing the best customer service,” he said. “Nobody will undercut our prices, but beyond that, I think people really enjoy the treat-
ment they receive here, not just through the purchase but the whole ownership experience.” That experience will continue for customers for years to come. “My brother, Jerry, and I have sons, Brian and Phillip, who are both involved in the business,” Bruce said. “I’m proud that we’ve been around for 60 years, and met the challenges presented over time while taking care of customers whose families continue to do business with us. Hopefully, someday, Bill Rapp Superstore will be celebrating its 100th anniversary.” Bill Rapp Superstore offers a full selection new and preowned vehicles, as well as car loans and financing, a certified service department and full selection of Buick, GMC, Nissan and Subaru parts and accessories. For more information visit billrapp.com, call (800) 956-8205 or find them on Facebook.
36715
By Jennifer Wing
2014excellence
Feb. 19, 2014
7
East Syracuse Chevrolet to celebrate 85th anniversary 2013 was an excellent year at East Syracuse Chevrolet, according to dealer principle, Gino Barbuto. And 2014, the dealership’s 85th anniversary year, is starting out strong. “It’s a great time to be a Chevy dealer,” said Barbuto. “Chevrolet has its greatest lineup ever, including the North American Car and Truck of the Year,” Barbuto added. The 2014 Corvette Stingray took car honors and Silverado took the honors for the truck of the year at the North American International Auto Show in December. Barbuto said, “And almost every other model we sell has received very high marks, including high marks from the Insurance Institute for safety. We are very, very proud of the Chevrolet brand.” For the third year in a row, East Syracuse Chevrolet was number 1 in sales of Chevrolets in Central New York. When asked about the significance of the ranking, Barbuto said, “ It means more people are coming in to see us and there are more satisfied customers out there with Cuse Chevy.com on their license plate. The more satisfied customers we have, the more new customers we will gain, because there is no better advertising than word of mouth. Satisfied customers spread the word.” Barbuto said someone asked him how many cars he thought they’d sold in their 85 years in business. After a quick calculation, Barbuto said, “We have easily sold over 125,000 cars during the past 85 years and we’re selling at a much higher annual rate than ever right now. We’re growing and we’re grateful for the support of our customers.”
Even more important than sales is service after the sale, according to Barbuto. “We want to help our customers keep their vehicles performing at their highest level for as long as they own their vehicles. Our service technicians go through weekly training to keep on top of the technology and we are proud to have three technicians designated by GM as “World Class Technicians.” This year East Syracuse Chevrolet added Saturday service hours, by appointment. “Our Saturday service is growing every week. We’ll add more hours down the road if the demand is there. Our customers appreciate it. We are here to provide service,” Barbuto said. East Syracuse has a strong commitment to serve their customers and an equally strong commitment to serve the community. “Central New Yorkers support us and it’s important that we support our community both monetarily to the degree that we are able, and by providing other services. In our community of East Syracuse, we support the East Syracuse Minoa Education Foundation, we provide cars for the Drivers’ Ed program and support an After Prom program by providing a scholarship to a student in attendance, “ according to Barbuto. East Syracuse Chevrolet also helped to rescue th the village’s 4 of July Fireworks celebration when it was in danger of being cancelled. In the past year, the dealership has run promotions to benefit the Golisano Children’s hospital, sponsored a team in the CNYAmerican Cancer Society’s Breast Cancer Awareness Run/Walk, spon-
According to dealer principle, Gino Barbuto, 2014, is starting out strong for East Syracuse Chevrolet. sored a car seat safety check in cooperation with the Onondaga County Health Department, and held an “Adopt-A-Pet” event in conjunction with the CNY SPCA this summer. Barbuto serves as the President of the local Chevy Marketing Group, and is a member of the New York State Auto Dealers Board of Directors. He co-chaired this year’s Auto Charity Preview that will likely raise over $250,000 for local charities.
Solvay Bank plans office, technology upgrades for 2014
Longley Dodge
points east.” “The design of the Dewitt SMART Office will integrate new technology along with the personalized customer service that Solvay Bank’s customers have come to expect,” said Paul Mello, president and CEO of Solvay Bank. The office layout includes a freeflowing floor plan coupled with enhanced technology such as using tablets instead of desktop computers and employees trained to perform a variety of job functions. “It will have some traditional elements of a bank, because people still want that,” he says of the DeWitt location but will also be equipped for customers who prefer to use the latest technology. Features of the new branch office include: a “smart ATM” that makes check deposits immediately available, a conference room for loan closings and a “tech” area with coffee and a tablet for customer use. The bank will also provide commercial banking services and may add some other services such as insurance if demand warrants it, Mello said.
In addition to the new location, Solvay Bank will also be unveiling some new technology in 2014 that will benefit all of the bank’s customers. Within the next month, the bank will launch a redesign of their online mortgage platform, which is easy to use and features online profiles and portals for each of the bank’s mortgage consultants. This spring, the bank will launch Remote Check Capture for Mobile Banking, an additional feature to its already well-received mobile banking app. Customers will be able to take a picture of a check and deposit it from wherever they are using the app on their smartphones. Over the summer, Solvay Bank will continue its mobile banking technology improvements by adding an app designed specifically for the iPad platform.
Liverpool, North Syracuse, Cicero, downtown Syracuse, and Westvale. The company also operates Solvay Bank Insurance Agency Inc.
Headquartered at 1537 Milton Ave., Solvay Bank (solvaybank.com) is a fullservice commercial bank with eight offices located in Solvay, Fairmount, Camillus,
From page 5
University’s Automotive Business School he worked in the body shop for 10 years. He joined the sales team in the late 1970s and served as sales manager from 1980 to 2000. He raced for 10 years and in 1989 won the ESTA Mod Championship at ESTA Drag Strip in his 1964 Plymouth Sport Fury. He has ridden Harley-Davidson motorcycles for years. Dennis’ son Doug is now the sales manager, a position he has held for more than seven years. Jack Montague is the used car manager. “He buys, sells and appraises used cars for us,” said Dennis. “You have to know used cars and trends and Jack stays on top of it for us.” Dodge’s new and improved 2014 models have been well received. “The new 2014 Dodge Dart is getting rave reviews — people really like it,” said Dennis. “Produced from 1960 to 1976, the Dodge Dart is back with three different engines and 160 horsepower. We have one in stock — and have already taken many orders. They’re built with 68 percent high-strength steel, 10 air bags standard, and it’s the only car in its class that offers blind spot monitoring and rear cross path detection.” The Dodge Ram 1500 has had some major mechanical updates for 2013 including a more powerful engine and improved air suspension plus voice control and upgraded electronics. Its improved fuel economy is “Best in Class.” New for 2014 is a V6 Diesel that is rated at 28 MPG highway. Longley Dodge, which has been on the web for more than 10 years, continues to grow. It is one of only a few dealers that have pictures and pricing online, with up to 25-plus pictures of each vehicle. The dealership is on Facebook and Twitter, just launched its mobile website for smart devices and has one of the fastest response times of any dealership. Due to customer demand, the service department is open from 8 a.m. to 1 p.m. on Saturdays. Longley Dodge is located at 1698 Route 57, just south of Fulton. They can be reached at 598-2135 or at longleydodge.com.
36713
2014 will bring some exciting changes for Solvay Bank. These include a new “SMART Office” in DeWitt and enhanced technology components that will improve the customer experience. The new office will be located at 6828 East Genesee St, next door to Aldi’s. The location will provide much-needed access for the existing customer base that Solvay Bank already has on the east side of Syracuse. “We need to have an office in that area,” said Karen Zarach, Vice President for Business and Marketing Strategy at the bank. “We’ve been working on this for quite some time.” Construction will start in the coming month and the location should be open in June. The 2,400-square-foot branch office will have three drive-through lanes and employ five people. “The bank wanted to make sure it found a good location before adding the new branch office,” Zarach said. “The site on East Genesee Street will let Solvay Bank easily reach customers in DeWitt, Fayetteville and all
Feb. 19, 2014
2014excellence
37837
8