Progress Summer 2018

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July

25,

2018

an annual report focusing on the businesses and people that drive the cny economy

Working to

solarize CNY

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By Jason Gabak

ncreasingly in Central New York in recent years there has been an interest in and growing presence of alternative energy sources. From wind turbines to solar arrays, communities, schools, businesses and property owners have been working to implement new ways to generate energy. There are multiple reasons for this move, according to Chris H. Carrick, energy program manager with Central New York Regional Planning and Development. “New York has established a goal of 50 percent renewable electricity by 2030 and the state currently stands at about 28 percent,” he said. “A lot of future growth is expected to come from solar as well as landbased and offshore wind. The governor has recently announced an ambitious goal for energy storage which will encourage the growth of solar and wind at small, community and utility scales.” Already Carrick said there are some 2,000 residential solar array systems in the Solarize CNY region. Locally, communities like Skaneateles have been leading the way in these efforts. The Skaneateles Village Hall has been recognized for its focus on renewable energy. The building takes advantage of numerous renewable energy resources. From solar power to four geothermal wells, the building was recognized as the first net zero municipal building in New York, actually creating more energy than it uses. For the past several years Fesko Dairy Farm has operated a solar array on its property. The idea of introducing alternative energy at the farm began more than 15 years ago, exploring wind, but solar power was ultimately chosen. “It is becoming more and more common,” Kimberly Brayman, daughter of Chris Fesko, said. “As the technology gets better and better more and more people are doing this and we just wanted people to be able to see what we have done and give them a chance to learn more about what is

Powering up

Communities like Volney, as well as property owners, school districts and municipalities are increasingly working toward alternative energy sources with a focus on solar power to help with energy needs. Submitted photo

An aerial view of a solar farm. out there and how the technology works.” With these kinds of efforts already in place, Carrick said the idea of initiating larger scale solar projects began to take shape. For several years, Solarize CNY has been working with the five counties it encompasses including Cayuga, Onondaga, Madison, Cortland and Oswego, and 21 municipalities in each of these counties to initiate community solar projects. According to Carrick there are several benefits to this approach. Not only do projects like this allow municipalities and residents to utilize solar power, making the option more accessible for those who may not be able to install solar panels in their property, for example, it also gives these communities collective buying power, making projects more affordable due to the large-scale nature of the project. “The goal of the Solarize CNY program is to aggregate the demand of many municipalities in order to lower the costs of each participant,” Carrick said. “Abundant Solar has offered our communities a per-kilowatt hour price which is 15 to 20 percent below prevailing market prices.” Carrick said his agency has obtained funds from the U.S. Department of Energy and from the New York State Energy Re-

google earth

search and Development Authority to help organize this initiative and provide free technical and legal assistance to municipalities, thus eliminating upfront costs for participating communities. Carrick said 21 municipalities will take part in this project. Currently the contractor, Abundant Solar Power, is working with each community to review the necessary contracts and documents to move the projects into the construction phase. Carrick said this also includes work with utility providers such as National Grid and NYSEG for interconnection as well as working with NYSERDA for state incentives. In Skaneateles a solar array is planned for the town’s transfer station and, in April the Skaneateles Town Board heard an update from Gillian Black of Abundant Solar Power. This project was started more than three years ago, exploring opportunities to install multiple solar arrays across Central New York, taking advantage of the large scale nature of the project to get better pricing. A number of steps still need to be taken, but Black said it has been recommended the town utilize a system known as community-distributed generation. “The town would subscribe to a portion of the system output to offset its electrical consumption,” Black said. “While stakeholders and the community at large would participate as subscribers for the balance.” Part of the study leading up to this point has been what the site might be capable of producing, which would be approximately 8.7 million kilowatt hours per year. Solar in CNY

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Progress & Innovation

July 25, 2018

EAGLE NEWS

Health

Dr. Suzanne Shapero: Continuously striving to be on the leading edge of dentistry By Emma Grossman

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he office of Dr. Suzanne Shapero is expanding, improving and updating. As with all aspects of healthcare, it is important not only to stay current, but to be on the leading edge of the profession. Dr. Shapero and her staff have done just that. They recently began offering conscious sedation for large procedures as well as a way to accommodate patients experiencing dental fear. They have spent the last year completing extensive certification and training in the areas of dental implants, as well as the adjunct services of bone and soft tissue grafting. In June, Dr. Shapero attended a five-day intensive course in advanced implant placement with the New York Implant Institute. In 2016 Dr. Shapero traveled in Padua, Italy for hands-on surgical training in the latest implant techniques. In addition, she toured the factory and was shown the company’s extensive precision and quality control. Dr. Shapero completed surgical training and certification through the New York Dental Implant Institute. This training allows her to place implants that replace missing teeth or to be used as retainers for both upper and lower dentures. She is involved in several local dental and business organizations including serving as President Elect of the Onondaga County Dental Society for the year 2018.

During implant placement as well as many other surgical procedures, it is often necessary to use collagen membranes. Dr. Shapero’s office now has a licensed phlebotomist on staff giving them the ability to make membranes directly from the patient’s own blood. According to the doctor, “ this technique allows for faster healing with less pain and less risk of infection. Our results have far exceeded expectations.” Dr. Shapero’s practice focuses not only on general preventative care, but also pediatric services, and cosmetic procedures. With her expert point of view, Dr. Shapero discussed with me oral health and wellness. To help prevent gum disease and tooth decay, individuals should visit a professional bi-annually as well as brush and floss twice a day, especially before bed. Those who do not brush their teeth regularly tend to have tooth decay, infected gums and bad breath. Attempting to have all of their patients use them, Dr. Shapero is a huge advocate of electric toothbrushes and water flossers. “In those that do use them, we see dramatic improvements in oral health.” With passion and pride in all that she does, Dr. Shapero makes sure that all of her patients are treated like family. “Every day my staff and I give lots of love and encouragement. I always tell my staff, that there are lots of competent dentists out there. The most important thing we provide is love, compassion and concern. For the most part, that is what everyone is looking for in dentistry and life.”

Fifty employees or under

Dr. Suzanne Shapero Dr. Shapero received her Doctorate of Dental Medicine at the University of Pittsburgh. Her practice is located at 1 Charlotte St., Baldwinsville, across from the police station in the old post office

2018

Dr Suzanne Shapero, DMD, MBA, PC Family & Cosmetic Dentistry

“Don’t be afraid of the dentist, Dr Shapero is not only a dentist, but a good friend. Thanks to everyone there for making the trip to the dentist a painless and friendly experience.” - - Phillip E., patient

635-6643 www.baldwinsvilledentist.com ATTENTION EMPLOYEES OF

• Wegmans • Anheuser-Busch • AARP • Erie Insurance • Lockheed Martin Corp. • M&T Bank • NY Power Authority • Clifton Springs • Cavalier Transportation We Accept: Delta Premier, Delta PPO, Cigna

1 Charlotte Street, Baldwinsville

(across from the Police Station)

In the old Post Office building opposite the Village Hall

Submitted photo

building opposite the village hall. To learn more call 315-635-6643 or visit them online at baldwinsvilledentist.com.


EAGLE NEWS

Progress & Innovation

July 25, 2018

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Health Local dentist earns certification from American Board of Dental Sleep and Medicine By Jennifer Wing

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avid R. Pearce, DDS PC, recently became board certified with the American Board of Dental Sleep Medicine (ABDSM). In order to be a Diplomate, Dr. Pearce underwent a two-year process which included completing courses on sleep disordered breathing, sleep apnea and craniofacial pain, receiving recommendations from sleep physicians in the community and passing a rigorous academic test. Dr. Pearce was also required to submit 15 thoroughly documented patient cases which track the entire process of helping patients resolve their sleep concerns from start to finish and he spent numerous hours in medical sleep laboratories becoming familiar with overnight polysomnography. Dr. Pearce said being a Diplomate in the ABDSM, “shows commitment to the profession of helping people with sleep problems,” and added that he is constantly learning in order to keep up to date

with the latest information in his field. “My team and I just got back from taking a four-day course in dental sleep medicine and craniofacial pain in Toronto,” he said. “There’s no resting on your laurels, and my team and I are continually learning and expanding our knowledge.” Dr. Pearce also said that his treatment of each patient is a personalized process. “There are no two patients exactly alike, and therefore there are varying ways to help them,” he said. “We see people who initially come to us for different reasons, such as facial pain, headaches or neck and back pain but, in the process of learning about their symptoms and working with other physicians, it was determined that a sleep and/ or breathing issue could be the underlying reason behind their problem.” Dr. Pearce said treatment of many of his patients is truly, “a collaboration between the dental and medical specialties.” “Patients are referred to us by other physicians and in turn, we refer our patients to different specialists such as sleep physicians, ENTs, ostopathic physicians,

Submitted photo

Mike Messere, West Genesse High School lacrosse coach and current patient, with David R. Pearce, DDS. cardiologists, pulmonologists, physical therapists and chiropractors, depending upon what their needs are.”

About Baldwinsville Gentle Dentistry

Located at 30 West Genesee St., Baldwinsville Gentle Dentistry’s mission is to

provide exceptional service in relaxation/ sedation dentistry, gum therapy, sleep apnea treatment and overall smile reconstruction. For more information call 315-506-4568 or visit SyracuseCosmeticDentist.com.


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Progress & Innovation

July 25, 2018

EAGLE NEWS

Insurance

Haylor, Freyer & Coon: Insuring all you value Company’s team members live and work in your community Haylor, Freyer & Coon Inc. has been serving Central New York since 1928. During their 90-year history their mission has always been to provide exceptional service and solutions to their customer and community. When you work with the team from HF&C for your insurance program, not only do you get a trusted advi-

sor, you get a local member of the community, someone committed to this community and making it the best it can be. Their team lives and works here in Syracuse and the surrounding neighborhoods and They’re a great resource for insuring all you value! Whatever the need, home, auto, pet, life, boat,

they’ve got you covered. Let the team at HF&C provide you and your family a noobligation analysis of your current coverage, identifying how to best protect you. They will work on your behalf to create a comprehensive plan tailored to your specific needs, with the right carrier partner and of course do it all with the exceptional

service offered through their dedicated/licensed Account Management Team. Remember, if it’s been a while since you’ve talked with your agent, things may have changed. Far too many in the insurance industry promote the dangerous myth that all insurance is the same. In fact, the protection provide by different policies

Making insurance fun

mind that your protecting the things that matter most to you and your family. Give them a call today. 315-4511500 / haylor.com.

Solar in CNY

By Lorna Oppedisano

Joe Convertino Jr., president of CH Insurance, will be the first to admit insurance isn’t always the most thrilling product to sell. But he’s on a mission to change that. “We want to make insurance fun,” he said. “When it’s fun and [people] see you everywhere — whether it’s at an event, a billboard, social media, fundraiser, Little League ball game — that stress of the consumer comes down. And when that happens is when the magic begins in our world.” Convertino, a Camillus native, began his career at ADP after earning a degree from Nazareth College in Rochester. At ADP, he cut his teeth with sales marketing and management, gleaning principles that are still with him at CH Insurance today. After his time with ADP, Convertino joined his father, Joe Convertino, Sr., in the insurance business. Then, in 1997, he and his father and business partner at the time created their own company, CH Insurance, as a spinoff from a larger company. When CH Insurance was founded, they employed 12 people. In 2002, Convertino become co-owner of the business, and the father-son duo have worked to grow the company to 32 employees, including the third generation of their family in the business, Joe’s daughter. “It’s a proud accomplishment,” Convertino said. “My dad started it and now we’re growing it together.” Working with his father has never been a struggle, Convertino said, adding he’s always been close with his parents. The two have great synergy. Convertino’s father is more of the technician and a better listener, while Convertino focuses more on the sales piece of the operation and relationship building, he said. “When you put those mixes together with the same drive, out comes success,” he said. The only potential drawback to the family business is, since the two are equally driven, it’s hard to keep business from coming up during family events, he explained. “It’s in our DNA to talk about it,” Convertino said. About six years ago, Convertino realized he wanted to make some transformations in the company. He began to ask himself, “What do we do to become better?” He found one of the answers to that question to be branding. He worked with corporate coach Angela Moonan to bring more likability to insurance, focusing on social media and storytelling. “I can honestly tell you, we are everywhere,” Convertino said. In 2017, the company also made the move from AXA Tower I to the Atrium. They’re now located in the heart of downtown Syracuse. Being visible in the community means being active in the community for Convertino and his team, too. Along with partnering with organizations like Believe in Syracuse and CenterState CEO, Convertino and CH Insurance are advocates for local nonprofits such as David’s Refuge,

can vary widely in ways that are hard for even the most savvy consumer to discern. A no obligation policy review can you you peace of

Photography by Mary Grace Johnson

CH Insurance President Joe Convertino, Jr.

In My Father’s Kitchen, the American Heart Association’s Go Red for Women campaign and Joseph’s House for Women. After meeting one of the Joseph’s House founders at the Cavalry Club, the organization’s mission of providing a safe environment for young mothers and their children hit home for Convertino, a proud father of three young women. Since then, he and his company have been active in fundraising for the nonprofit organization. Convertino helped organize an annual golf fundraiser in Skaneateles, raising more than $100,000 since its inception four years ago. Because of their dedication to giving back, CH Insurance employees have formed community committees to seek out organizations and nonprofits to partner with in the future. “If you look at our mission, vision and values, one of our statements is give back and volunteer to the communities we live and work in,” Convertino said. “That’s No. 1.” CH Insurance is located at 100 S. Salina St. No. 370 in downtown Syracuse. For more information, visit chinsurance.cc.

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From page 1

Black said the portion the town would take would offset its electrical usage and lead to a yearly saving of $3,699 or $137,085 over 25 years. As what would be considered an anchor of the system, the town could subscribe to as much as 40 percent of what the system produces. Black said, with multiple projects across the region, if a resident were interested in taking part but fell outside the Skaneateles system there may be a neighboring system of which they could take advantage. “State guidelines allow customers in the same utility service area where the array is located to ‘subscribe’ to output, so, for example, Skaneateles residents could benefit from arrays that have been proposed for DeWitt, Cicero and Elbridge,” Carrick said. Carrick said it is anticipated some arrays will be completed by the end of 2019, with the remainder coming online in 2020 with arrays serving up to 8,000 residents of the region. These projects not only help move toward the state’s goals for renewable energy, but also have other benefits according to Carrick. “Larger, community solar arrays can be built at lower cost, thereby reducing the price for solar energy subscriptions,” Carrick said. “Also, they can serve the large portion of the market, up to 75 percent, which cannot install panels on their own home. Community solar projects also improve the local utility distribution grid to the benefit of the solar and non-solar customers alike.” As this initiative takes shape, other communities are seeing solar projects come to completion. After several years of planning, project construction and some additional necessary upgrades to National Grid’s distribution system, Oswego County energized its largest solar project June 29 as officials gathered at the site in Volney to make the final connection to the grid. The project, which originally began in 2014, is part of the NY-SUN program administered by NYSERDA. The 2 MW system, which covers about 10 acres next to the Bristol Hill Landfill site on NY Route 3, came at no cost to the county and is predicted to save nearly $5 million over the next 20 years. County officials said that, in addition to the financial benefits generated by this initiative, the energy produced will have significant environmental impacts as well. When compared to the same amount of electricity produced over 20 years using fossil fuels as the energy source, this solar project will help avoid the production of over 39,000 tons of CO2, 27 tons of NOx, 6.6 tons of SO2 and 7.9 tons of particulates; this is roughly the equivalent of driving 1,693,174 cars 50 miles a day for one year. In Tioga County, the Candor school district has become one of the only districts in the state to install solar power in the country. Working with agencies like BOCES and Renovous Solar and New York State, the district is on track to save more than $125,000 in energy costs in 2018.

Stories from the businesses, industries and issues that impact the Central New York economy A supplement to:

Eagle News 2501 James St., Suite 100, Syracuse, N.Y. 13206 Phone: (315) 434-8889

Publisher: David B. Tyler Managing Editor: Jennifer Wing Circulation Manager: Lori Newcomb

Baldwinsville Messenger Cazenovia Republican Eagle Bulletin Eagle-Observer Skaneateles Press Star-Review eaglenewsonline.com


EAGLE NEWS

Progress & Innovation

July 25, 2018

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Progress & Innovation

July 25, 2018

EAGLE NEWS

Health

Innovation keeps St. Camillus nifty at fifty Submitted by Michael A. Connor Community Relations Director, Centers at St. Camillus

Just like many of Central New York’s youngest baby boomers on the cusp of their 50th birthday, The Centers at St. Camillus will soon be eligible to become a proud, card-carrying member of the AARP. Nestled on the near west side of Syracuse between Tipp Hill and Fairmount, St. Camillus (opened in 1969) and its affiliate Integrity Home Care (in 1996) are volun-

tary, not-for-profit organizations dedicated to caring for life through a broad range of health services for adults. St. Camillus’ six primary health care programs and services include residential skilled nursing, short term rehabilitation, brain injury rehabilitation (the only statecertified program in central and upstate New York), home care (certified and licensed), adult day (medical and social) and medical transportation. Most of the 3,500 people St. Camillus St. Camillus

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WANTED: ST. CAMILLUS’ ‘FRIENDS,’ VOLUNTEERS: The Friends of St. Camillus is a volunteer membership that enhances the daily quality of life of St. Camillus residents and patients. Pictured from left is Shirley Cruickshank and Cheryl Crockett, who recently served as co-chairs for Friends’ “Thank you for being a Friend!” benefit fashion show. Friends’ services include staffing St. Camillus’ Gift Shop with much needed compassionate and reliable volunteers. To volunteer, please contact Mary Ellen Steele at 315-488-2951.

Law

New tax bill drastically changes treatment of alimony By Jillian DiLaura McGuire Domestic Relations Attorney, Mackenzie Hughes LLP

For the last 75 years, a spouse paying alimony (also known as “maintenance” or “spousal support” in New York and many other jurisdictions) has been able to deduct the alimony award from his or her tax return each year. Likewise, the spouse receiving the maintenance has the obligation to include the total amount of alimony received as income on his or her tax return. This has now changed under the 2017 Tax Cuts and Jobs Act. Starting in 2019, alimony will no longer be deductible to the payor spouse. The recipient spouse will no longer pay taxes on the income received as a result of the alimony award. Importantly, for matrimonial practitioners and their clients, this change only affects divorces commenced after Dec. 31, 2018. At first blush, this change might seem to benefit the recipient spouse, who no longer carries the obligation to pay taxes on the additional income. Unfortunately, due to progressive marginal tax rates, this change actually reduces the overall “pot” of money available to the family. For example, if the payor spouse is ordered to pay $60,000 per year in alimony, at the highest tax bracket (40 percent), the effec-

Jillian DiLaura McGuire tive payment would be $36,000 out of pocket (considering the $24,000 tax deduction for the payor spouse.) The recipient spouse, paying 15 percent in income taxes on the alimony award of $60,000, nets $51,000. However, under the 2017 Tax Bill, the court can only order the payor spouse to pay $36,000 in alimony to the recipient spouse if the court desires to maintain the same level of out-of-pocket expenses for the payor. An award of $60,000 could result in an inequitable result to the payor spouse, who now Alimony l Page 7


Progress & Innovation

EAGLE NEWS

Health Completion of lengthy renovation injects positive energy among Elderwood at Liverpool staff and residents

Submitted photo

Pictured is a view of a common area that can be used as a cafe, gathering space or living room. After more than two years of remodeling, Elderwood at Liverpool has a new look. Nearly every inch of the skilled nursing and short-term rehab community at 4800 Bear Road, Liverpool, has been transformed. The decor features a subtle gray palette, accented with modern furnishings and retro-inspired fixtures. Ash and gray wood-look laminate flooring appears in many of the common areas. Artwork, fabrics, furnishings, upholstery and accents provide bright splashes of color. Nancy Dichiora, interior designer for the project, stressed the importance of blending aesthetics, comfort and practicality. Wheelchair mobility, acoustics and durability were among the considerations as she planned each space. The result is a resounding success. “Visitors can’t believe the transformation,” said Administrator Kristin Russell. Russell hurdled some unique challenges to coordinate a large-scope renovation project while caring for about160 long- and shortterm residents. “We had to consider the residents’ comfort while making sure the quality of care remained consistent,” she said. “We worked hard not to disrupt the residents’ daily schedules too much.” Residents were rotated to temporary rooms while their permanent room was remodeled. Russell credits Elderwood’s admissions, social work and nursing teams for helping with the logistics. “We honed the process as the project unfolded,” she said. “When it was possible, work was done in the evening or at off-peak times. Even while some spaces were under construction, they often were still usable.” A community room became a temporary base of operations during about eight weeks of

Alimony

l From page 6 must pay a higher tax burden, in addition to the alimony award. Continuing our example, if the court seeks to award the recipient spouse $51,000 (the net result under prior law), the payor spouse’s total out of pocket is $51,000 of after-tax income, a $15,000 loss to the family unit. This change will only add an estimated $6.9 billion dollars in new tax revenue over 10 years to the federal government, with some estimating that the tax bill will add up to $1.5 trillion dollars to the deficit in the same time period. The burden now shifts to families, who will lose those previously-available funds to distribute between the spouses, as well as to states, which will now need to account for the change when determining maintenance awards. New York follows a formula to derive the presumptively correct alimony amount. Presumably, this calculation previously took into consideration the tax implications to each

renovations in the therapy suite, said Director of Rehabilitation Services Michael Tisbe. “We pared down our equipment and shifted therapists’ schedules or conducted treatment on the units when possible to help avoid crowding,” he said. One of the biggest challenges, they admit, was weeding through years’ worth of accumulated stuff. “In some ways, it was like moving,” said Tisbe. “We had to go through every paper and piece of equipment and ask ourselves: ‘Have we used this in the past eight years? Are we likely to use it in the future?’ ” Anyone who has had work done on their home knows how stressful the disruption can be. “Surprisingly, the residents were the ones least bothered by the construction,” said Russell. “They found the project to be very exciting. They developed relationships with the workers and enjoyed seeing all the changes.” The fresh environment has generated a positive energy among staff and residents. “Our staff is motivated and engaged. The therapists are excited to use all our new equipment to provide cutting-edge therapy. We plan to move forward to create something new for the community,” Tisbe said. “Now that construction is complete, our residents and staff have renewed pride in where they live and work,” said Russell, “ Elderwood provides skilled nursing care, specialized subacute and rehabilitation care, cardiac care, cardiac telemetry services, assisted living, independent living and memory care at skilled nursing facilities, assisted living communities and independent living communities across New York state, Pennsylvania and Rhode Island. For more information, visit elderwood.com.

spouse; whether this will now be modified depends on our state legislature. While Governor Cuomo and legislative leaders have been outspoken on SALT deductions, it is unclear if a new alimony formula is currently being discussed or will be implemented by the end of the year. This change will likely be one of many tax law changes to have an effect on settlement negotiations, where under the previous plan, the appeal of a tax deduction was often an incentive for the payor spouse to reach an agreement. Accountants and attorneys are still figuring out the ways in which the new tax bill affects their clients and the year ahead will be an interesting one. Jillian DiLaura McGuire is a domestic relations attorney at Mackenzie Hughes LLP and provides assistance to clients facing divorce, custody, and child support issues. She can be reached at 315-233-8213.

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Progress & Innovation

EAGLE NEWS

Legacy Nursing Solutions: family caring for family Legacy Nursing Solutions is a generation of nurses and caregivers taking care of other generations. They strive to put smiles on faces and make every day for each client happy, enjoyable and stressfree. The company has brought meaning and old-fashioned caring back to the lives of families, so they can be at peace knowing that Legacy Nursing is there, bringing utmost care and happiness to their loved ones. Legacy Nursing is family caring for family, because they view your loved one as their own and treat them as they would a part of their own family.

Q&A with Beth O’Connor, CEO/president Q: It’s been a really hot summer. How

does the heat affect our elderly population and what can I do to help?

A: For everyone, staying hydrated is cru-

cial. Hydration helps in regulating a normal body temperature, regardless of the temperature outside. However, as we age, our bodies become less efficient in regulation and this leaves us in danger of heat illnesses. Encourage the drinking of water all day and watch

out for abnormalities such as excessive sweating, tiredness, dizziness and muscle cramps. Dehydration can lead to heat stroke, which can be detrimental within 10-15 minutes. In any instance where you don’t feel comfortable or are unsure, always call 911.

Q: What advice do you have for those who are feeling overwhelmed with managing not only their own children, but their parents, grandparents or loved ones? A: First of all, it’s important to remember: you’re not alone. The term for those in your position is the “sandwiched generation.”

People such as you endeavor to provide financial, mental and physical support for their children and parents. On average adults are spending over $10,000 a year on care alone for their families. Many people are supporting three generations: themselves, their children and their parents. Not only can this be exasperating for your financial status, but it can put a huge strain on your personal time, health and career progression as well. Being in the role of a sandwiched generation can feel like an unyielding burden, but please know it’s okay to seek help. Legacy Nursing Solutions l Page 19

Pathfinder Bank sponsors Oswego Health Foundation’s 5K Run For Your Health By Marion Ciciarelli

Serving as a sprint sponsorship for Oswego Health Foundation’s upcoming 5K Run For Your Health event on Saturday, Aug. 11 is Pathfinder Bank. The 3.1 mile race starts at 8:30 a.m. and is being held on the campus of Seneca Hill, located between Fulton and Oswego, off County Route 57 on Route 45A. A kids’ one-mile fun run starts at 8 a.m. “We are grateful to Pathfinder Bank for their willingness to assist in bringing this event to the community,” said Oswego Health Foundation’s Development Manager for Special Events Michele Hourigan. “This race not only promotes good health in our community, but also will support programs Oswego Health is undertaking to ensure the community has excellent local healthcare services.” To help community members prepare for the race, which supports Oswego Health initiatives, a free training program is offered three days each week. Interested

participants can attend as many sessions as they wish, which are held at 6:30 p.m. on Mondays and Thursdays and also at 8 a.m. Saturdays. All sessions begin at Oswego Hospital’s main lobby, 110 W. Sixth St. in Oswego. The program includes running instruction, stretching and running sessions and is open to runners and walkers of all abilities who have registered for the event. Providing the training are certified personal trainers Sarah Hoefer, owner of Rah Fitness, and locally-known runners Ron Nelson with the help of Stacey Morse. Awards will be presented to the top three overall male and female 5K finishers, plus the top three male and female finishers in each age group. Those interested in entering as a business or organization, should call Hourigan at 315-326-3788. To register for the race visit: oswegohealth.org/5K. Marion Ciciarelli is senior director of communications at Oswego Health, 110 West Sixth Street, Oswego; 315-349-5601, mciciarelli@ oswegohealth.org.

Submitted photo

Pathfinder Bank is a sprint sponsor of Oswego Health Foundation’s upcoming Run For Your Health event on August 11th at the Seneca Hill campus. In the photo from left, Oswego Health Foundation’s Development Manager for Special Events Michele M. Hourigan, Pathfinder Branch Manager for the Fulton Office Deana Michaels, and Race Committee Member and Oswego Health Director of Marketing Jennifer Martin.

Legacy Nursing & Homecare, PLLC

Generations Caring For Generations Elizabeth O’Connor

Owner ElizabethAOConnor9@gmail.com 315-256-3210 1848 Kiley Rd. Cazenovia, NY 13035


Progress & Innovation

EAGLE NEWS

July 25, 2018

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Health

DeRoberts Plastic Surgery ... looking beyond the horizon Almost eight years ago, Dean DeRoberts, M.D., a Board Certified Plastic Surgeon, returned home after selling his practice in Jacksonville, Fla., and opened DeRoberts Plastic Surgery, a fully-accredited AAAASF surgery center that performs outpatient cosmetic surgical procedures. The practice is completely patient-centered, tailoring surgical and non-surgical procedures to give “Results Everyone Will Notice, But No One will Know.” DeRoberts is considered to be an expert in breast surgery and performs well over 150 breast procedures per year. Patients routinely travel from Canada and the Pennsylvania border. “I am humbled by the distance my patients come from, whether it is their first surgery or looking for a corrective one,” DeRoberts said. “Getting the right procured by the right doctor the first time, will give you the best result possible.” He reminds people to always inquire whether their surgeon is certified by the American Board of Plastic Surgery. In addition to breast surgery, he specializes in body contouring and facial rejuvenation for both men and women. DeRoberts said he feels very fortunate to have the opportunity to

change people’s lives forever. In addition to surgical procedures, DeRoberts Plastic Surgery employs an extensive medical staff which includes nurse practitioners, nurses, medical assistants and licensed estheticians who are all specially trained in both plastics and dermatology. This allows for DeRoberts Plastic Surgery to provide comprehensive care including Botox, injectable fillers, skin checks, skin cancer diagnosis and removal and lasers to treat skin pigmentation, acne, aging, veins, vaginal rejuvenation, scars, stretch marks, hair removal and tattoo removal. They also perform skin rejuvenation using medical grade peels and a full retail offering of medical grade skin care products from Alastin, Epionce and Sente´. Most insurances are accepted for non-cosmetic procedures. DeRoberts Plastic Surgery is actively looking to expand their footprint in 2019 as they have grown and require a larger facility. For more information about various services and treatments offered call DeRoberts Plastic Surgery at 315-299-5313, email info@ drderoberts.com or visit drderoberts.com.

Submitted photo

Pictured from left are Nina Walton, LPN, Maryann Szczcesny, RN, Dean DeRoberts, MD, Jena Murphy, FNP, Kimberly Banks, medical assistant and Brittany Young, esthetician (back.) Pictured behind desk are Jamie Laxton, front end specialist, and CeCe Stinziano , practice administrator.

Hematology-Oncology Associates’ CyberKnife more precise, faster, effective

Is the only FDA approved system of its type that targets and destroys previously inaccessible tumors After 10 years of impres- means effective treatment sive clinical outcomes, re- with less harm to healthy markable pain tissue and relief and new long term hope for cannegative efcer patients, fects. HeHematologymatologyOncology Oncology Associates of Associate’s Central New BrittonYork (HOA) field office recently reremains placed their home to original Cythe one and berKnife with only Cyan updated, berKnife Tracy E. Alpert, MD even more in Central precise, faster and effec- New York! tive version known as the The CyberKnife conCyberKnife M6 Series. tinues to demonstrate the The new CyberKnife (CK) efficacy and long term sucremains the only FDA ap- cess of treating cancers. proved completely Robotic It has become a standard Stereotactic Radiosurgery option for prostate cancer System available in the treatment and unlike conworld that targets and de- ventional radiation/IMRT, stroys previously inacces- only the CyberKnife has a sible tumors. The new CK five-day treatment regime delivers dose with sub-mil- instead of a 45-day treatlimeter accuracy, even to ment regime for prostate moving targets. The radia- cancer. This not only saves tion dose adjusts automati- patients time and anxiety, cally in real-time to respi- it cuts down on co-pays ration and other changes and the overall costs of in tumor position. It has treating prostate cancer. anatomy-specific track- In addition, over 9 years of ing and treatment delivery data shows profiles on sparsolutions for brain, spine, ing healthy tissues, namely lung and prostate. “In ad- rectum and bladder, to be dition to being a proven better than IMRT when and effective alternative the CyberKnife was used to surgery or conventional for prostate treatment. radiation for many types Collaboration with phyof cancer, patient through- sicians of other specialties, put advancements, reduced such as neurosurgery, thotreatment times and greater racic surgery, urology, GI, efficiency is also seen with ENT, and general surgery this updated model,” said continues at HOA. SpeTracy E. Alpert, MD, Board cialists maintain their relaCertified Radiation Oncol- tionship with their patients ogist, Partner and Director by being involved in the of the Radiation Oncology planning of this procedure. program at Hematology- Multidisciplinary teams Oncology Associates. of physicians and clinical Sub-millimeter accuracy staff also review cases and

discuss treatment options and the management of care. HOA is privileged to provide this cutting-edge treatment option to patients. It provides opportunities in cancer care that do not exist at any other facility in Central New York. Hematology- Oncology Associates is also the only cancer practice in CNY Certified for Quality by ASCO – The American Society of Clinical Oncology.

HematologyOncology Associates of Central New York (HOA) recently replaced their original CyberKnife with an updated, even more precise, faster and effective version known as the CyberKnife M6 Series. submitted photo


10

Progress & Innovation

July 25, 2018

EAGLE NEWS

Health

Crouse Health earns designation, receives award

Crouse Health earns designation as Comprehensive Stroke Center

Crouse Health has received certificationfromDNV GL - Healthcare as a Comprehensive Stroke Center, reflecting the highest level of regional experience for the treatment of serious stroke events. DNV GL Healthcare is one of the leading accrediting agencies in the U.S. The DNV GL - Healthcare Comprehensive Stroke Center certification is based on quality standards established by the federal Brain Attack Coalition and the American Stroke Association, and affirms that the recipient hospital addresses the full spectrum of stroke care – diagnosis, treatment, rehabilitation and education while establishing clear metrics to evaluate outcomes. With this latest designation, Crouse becomes one of just 10 hospitals in New York state to have earned Comprehensive

Stroke Center certification. “Not only is this great news for Crouse, it is also great news for our patients and the community,� said Crouse Health CEO Kimberly Boynton. “Working together with our physicians, nurses, interventional techs and the rest of the clinical team, this designation is a reflection of Crouse’s clinical excellence in meeting the most rigorous quality and process standards in treating stroke.� Crouse has been a New York state-designated Primary Stroke Center since 2007. Comprehensive stroke centers are typically the largest, best-equipped hospitals in a given geographical area that can treat any kind of stroke or stroke complication. Crouse is the only hospital in the region equipped with two hybrid operating room suites, allowing the stroke team to provide the most advanced endovascular stroke rescue capabilities. “With stroke care you must have the best clinicians and resources, but also the ability to act organizationally with extreme efficiency because of the time-critical nature of these events,� said Tarakad Ramachandran, MD, medical director of Crouse’s stroke program. “Official certification from DNV GL validates all the effort we have put into this program to en-

sure the health and safety of our patients.� “Achieving certification shows commitment to excellence,� said Patrick Horine, CEO of DNV GL - Healthcare. “And it helps demonstrate to your community that you are performing at the highest level.�

Crouse Health receives Mission: Lifeline Gold Receiving Achievement Award for Cardiac Care

Crouse Health has received the Mission: Lifeline Gold Receiving Quality Achievement Award for implementing specific quality improvement measures outlined by the American Heart Association for the treatment of patients who suffer severe heart attacks. Every year, more than 250,000 people experience an ST elevation myocardial infarction (STEMI), the deadliest type of heart attack, caused by a blockage of blood flow to the heart that requires timely treatment. To prevent death, it’s critical to re-

store blood flow as quickly as possible, either by mechanically opening the blocked vessel or by providing clot-busting medication. The American Heart Association’s Mission: Lifeline program’s goal is to reduce system barriers to prompt treatment for heart attacks, beginning with the 911 call, to EMS transport and continuing through hospital treatment and discharge. The initiative provides tools, training and other resources to support heart attack care following protocols from the most recent evidence-based treatment guidelines. Crouse earned the award by meeting specific criteria and standards of performance for quick and appropriate treatment through emergency procedures to re-establish blood flow to blocked arteries in heart attack patients coming into the hospital directly or by transfer from another facility. “Crouse is dedicated to providing optimal care for heart attack patients,� said Lynne Shopiro, cardiac services administrator. “We are pleased to be recognized for our dedication and achievements in cardiac care through Mission: Lifeline.� “We commend Crouse Health for this award in recognition for following eviCrouse Health

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Eye Plastic and Reconstructive Surgeons of CNY help patients look as good as they feel Given the relatively high value placed on a youthful appearance in today’s society, it is not surprising that patients

often seek ways to rejuvenate the face by delaying the social effects of age and gravity. At Eye Plastic and Reconstruc-

Why not look as good as you feel? submitted photo

Doctors Bersani, Hill and Carruth are board-certified opthalmologists and accredited plastic surgeons.

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tive Surgeons of CNY (EPRS), Doctors Bersani, Hill and Carruth strive to make their patients look as good as they feel. With the use of skin care, cosmetic injectables and surgical procedures, the doctors and EPRS will tailor and individualized an approach to facial rejuvenation for each patient. Skin care is essential in maintaining a youthful appearance. EPRS provides Obagi products and the doctors perform glycolic acid peels. The combination of these products help speed cell turnover, stimulate cell regeneration, reduce fine lines and wrinkles, lighten age spots and decrease pore size helping with acne. Demands for noninvasive aesthetic procedure is constantly increasing. Accordingly, neurotoxins (Botox, Disport, Xeomin) and soft tissue fillers have made facial rejuvenation more accessible to patients seeking less expensive, less disabling and lower risk minimally invasive facial rejuvenation. Neurotoxins work best for dynamic wrinkles, but do not completely eliminated “static� wrinkles or gravitational changes. By contrast, fillers are an excellent choice to address static wrinkles and can also

be used as volumizing agents to augment facial volume. Thus, neurotoxins and fillers are an excellent noninvasive combination for facial rejuvenation in selected patients. Surgery still remains the mainstay for correcting many of the effects of time and gravity. With time, the eyebrows can become heavy and the upper lids can develop heavy folds of skin. Either in isolation or in combination, brow and lid drooping can give the appearance of aging and fatigue and can sometimes even affect peripheral vision. The lower lids can also become quite puffy and the mid face can descend. Given their ophthalmic background, Drs. Bersani, Hill and Carruth are experts in periocular surgical procedures and commonly perform brow lifts, upper eyelid blepharoplasty, upper eyelid ptosis repair, lower eyelid blepharoplasty and mid face lift. There is no single cookie cutter approach to facial rejuvenation. The team at EPRS will individualize their approach to each patient to achieve natural and cosmetically pleasing results. Make an appointment today and start looking as good as you feel!


EAGLE NEWS

Progress & Innovation

July 25, 2018

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12

Progress & Innovation

July 25, 2018

EAGLE NEWS

Automotive

Driver’s Village named ‘Best Place To Work’ third year in a row

D

river’s Village was recently honored by the CNY Business Journal as one of the “Best Places to Work in CNY.” This distinction is awarded to local companies based on extensive employee research and feedback. The entire DV team is proud to be the only local retail business to have achieved this honor

for 2016, 2017 and 2018. The workforce at Driver’s Village strives every day to create a world class experience for our customers, while enjoying an environment that encourages growth for its staff. If you would like to join the “Best” team in CNY, visit the Driver’s Village career website: DVPeople.com.

DV dealerships achieve high honors

T

he dealerships at Driver’s Village consistently lead the market in vehicle sales and customer satisfaction. Recently, a number of DV’s stores were notified of prestigious awards earned for their performance in 2017.

Burdick Lincoln gets award

Burdick Lincoln has received the 2017 Lincoln President’s Award, honoring the entire staff for their efforts in sales, service and customer satisfaction. The Lincoln President’s Award is bestowed on less than 10 Lincoln dealerships in the entire Northeastern U.S., and the Burdick Lincoln team is proud to be included in this group.

Audi Cicero honored Audi Cicero was one of only five New York state dealers to earn the honor of “Magna Society” for 2017. To earn Magna Society recognition, dealers must demonstrate an exceptional level of customer service as well as strong business performance.

Burdick Mitsubishi earns award Congratulations to the Burdick Mitsubishi team for achieving the “Diamond Chapter of Excellence” award for 2017. Covering all areas of customer service from sales to service to parts to office, Diamond Chapter of Excellence is a prestigious dealership award given to a select number of Mitsubishi

dealerships each year. The Burdick Mitsubishi team ranked 16th out of all Mitsubishi dealers in the U.S. This honor is reflective of the work the Burdick Mitsubishi team puts in each and every day, and how much the team’s members love their customers!


Progress & Innovation

EAGLE NEWS

July 25, 2018

13

Health

Project ECHO By Ashley M. Casey Staff Writer

W

ith complications such as cardiovascular disease, foot problems and damage to the eyes, managing diabetes can be a minefield not only for patients but for their health care providers as well. Specialized health care can be especially difficult for those in rural areas, where specialists can be few and far between and winter weather can make traveling nearly impossible. Fortunately for providers who treat diabetes and other endocrine disorders, Upstate Medical University is rolling out an endocrinology division of Project ECHO (Extension for Community Healthcare Outcomes). First developed by the University of New Mexico in 2003, the Project ECHO model is a form of “tele-education” or “tele-mentoring” aimed at primary care providers in rural or underserved areas. “The demand is much greater than there are clinicians to fill it, so it’s very challenging to provide consultation services to those who need it. The shortage of endocrinologists is nationwide,” said Dr.

Ruth Weinstock, division chief of Endocrinology, Diabetes and Metabolism in the Department of Medicine at SUNY Upstate Medical University. Weinstock also is the medical director of the Clinical Research Unit and medical director of the Joslin Diabetes Center at Upstate. Earlier this year, Upstate opened ECHOs in pediatrics and geriatrics, and the Endocrinology ECHO is slated to open in late summer. Upstate received a grant from the U.S. Department of Health and Human Services, Centers for Medicare and Medicaid Services to fund the endocrinology ECHO. Each week, doctors, nurse practitioners and physician assistants can tune in to discuss challenging cases and get feedback from their colleagues from across the state. Then, a clinician will present on a particular aspect of endocrinology — osteoporosis, thyroid disorders, treating diabetic eye problems, transgender health — so providers can earn continuing medical education credits. Along with Weinstock, Dr. Marisa Desimone will lead Upstate’s Endocrinology ECHO.

Upstate launches endocrinology telemedicine training program

“She’s been doing telemedicine with correctional institutions, which we’ve been doing for over a dozen years,” Weinstock said. Around the world, health care providers in 31 countries have ECHOs in specialties such as chronic pain, autism, hepatitis C and mental health. “This ECHO model’s being used in lots of different areas,” said Weinstock. “I think that the vision is to try to expand that because of the shortage, particularly in outlying rural areas, of some specialists. Ideally, we would have this in most areas — obviously, you can’t do trauma surgery.” “It’s a way for us to help primary care practices better take care of their patients who have complex endocrine disorders,” said Weinstock. Instead of having to refer their patients to faraway offices, primary care providers can help their patients manage diabetes and other conditions locally. “It would save them travel time, time off work, babysitting,” Weinstock said of the obstacles patients face in seeking specialist care. “When there’s bad weather Telemedicine l Page 21

Hurry up and wait According to Excellus, the average telemedicine user waits five minutes and 11 seconds for a virtual appointment. In New York state, a patient who seeks care at an emergency room can expect to wait a while before being seen by a health care professional. These are the average wait times for some of Onondaga County’s emergency rooms compared to the New York state average for hospitals of similar size: • Crouse: 34 minutes, which is the same as the state average for high-volume hospitals • St. Joseph’s: 25 minutes, compared to 41 minutes for very high-volume hospitals • Upstate Downtown Campus: 38 minutes, compared to 41 minutes for very high-volume hospitals Medicare.gov did not have emergency room data available for Upstate Community Campus or the Upstate Pediatric Emergency Department.

Economy

Tariffs a mixed bag for CNY industries By Sarah Hall Editor

The “trade war” is on. The impact of tariffs imposed by the administration of President Donald J. Trump against imported steel and aluminum of 25 and 10 percent, respectively, are beginning to be felt around the country. And it’s not just the tariffs themselves, but the retaliatory tariffs enacted by Canada and China, and the fear of similar duties by the European Union and Mexico, that are affecting the American economy. Those levies aren’t just on steel and aluminum, but on products across the board. Trump, who has long been critical of the North American Free Trade Agreement as well as U.S.China trade relations, says the tariffs are necessary to level the playing field for American goods. He has accused Beijing of stealing U.S. intellectual property and condemned the $375 billion U.S. trade deficit with the China, citing the relationship as the reason for the loss of jobs throughout America’s socalled Rust Belt. “China is killing us on trade,” Trump said at a July 5 rally in Montana. He has also called for a renegotiation of NAFTA, saying its terms are unfair to American businesses and farmers. “Canada has treated our Agricultural business

and Farmers very poorly for a very long period of time,” he tweeted June 1. The tariffs imposed in March originally exempted Mexico and Canada, but as of June 1, the exemption was removed. In response, as of July 1, Canada imposed $16.6 billion in retaliatory tariffs — a number matching the amount the U.S. has imposed on our northern neighbor — on products from steel and aluminum to yogurt to orange juice, paper products to plastic household goods, domestic appliances to automatic dishwasher detergents and more. The products targeted tend to come from so-called electoral swing states or states home to prominent members of Congress. China, too, has imposed retaliatory tariffs against the U.S. in the amount of $34 billion. The Chinese government has also promised retaliation in response to an announcement on July 10 that the U.S. will be targeting an additional $200 billion in Chinese goods. Nationwide, the tariffs have proven to be a boon for some industries — steel mills in particular have seen stocks surge. But others, like agriculture, are struggling, largely as a result of the retaliatory tariffs. In Central New York, it looks like the tariffs will do more harm than good. Even local steel company Crucible won’t see much benefit. Tariffs

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file photo


14

Progress & Innovation

July 25, 2018

EAGLE NEWS

Home

A CNY success story!

C Colonial Laundromat’s 6131 South Salina St., Nedrow, location.

Submitted photo

olonial is synonymous with laundromats! You’ll find 34 laundromats in Central New York. Colonial Laundromat was established by father-son team Jerry and Tim O’Connell in 1983 when they opened their first location at the corner of James and Townsend streets in Syracuse. And, five years ago in 2012, they were joined by Tim’s son Ryan. In 2014 they opened number 34 in Nedrow. The O’Connells have grown from a laundry equipment distributor business to Central New York’s No. 1 laundromat. Tim O’Connell says the main difference between his laundromats and the competition is

cleanliness. “We put cleanliness and safety above all else in our laundromats,� said O’Connell. All Colonial Laundromats are well-lit, safe and open 24 hours a day to meet all of the needs of their customers. An attendant is almost always on duty, primarily to keep the store clean, but also to answer questions and be helpful. Colonial Laundromats are becoming popular with people who want to save money on their water, gas and electric bills. “People do eight, nine, 10 loads at home and it takes all day,� said O’Connell. “Now they come here, use our 80-pound Colonial Laundromat l Page 17

Better customer service sets Hill’s apart Their fully-stocked service trucks have your part for quicker repairs

H

ill’s Heating and Air Conditioning was a recent “Super Service Award� winner on Angie’s List. For the Central New York region, Hill’s received an A excellent rating, the highest rating you can get. When asked how his company was different from other companies in the field, Hill said, “customer service.� “We have over 15,000 customers in our database and we take care of them all,� Hill said. “Our database software enables us to look at

Hill’s Heating and Air Conditioning Inc.

Baldwinsville: 7852 River Road, 315-6382945; Auburn: 2121 West Genesee St., 315-253-6869; HillsHeatingandAir.com their history, from day one to the present. It’s a big advantage — we’ve been able to help with Hill’s

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Page 17

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Progress & Innovation

EAGLE NEWS

July 25, 2018

15

Ra-Lin Sporting Goods offers value, convenience By Cheryl Seligman

At Ra-Lin Sporting Goods, the great value of the products parallels the shop’s convenience. With affordable prices and excellent service, it’s easy to see why new customers keep stopping in. Ra-Lin Sporting Goods has been family-owned and operated since 1959, said David Steinberg, a secondgeneration owner. He be-

gan working at the store as an employee for his father. The business has also remained in the same location — 625 Burnet Ave., Syracuse — over the years. The merchandise selection includes binoculars, pocket knives, some winter clothing and darts, which are still a big hit and have grown in popularity over the years, Steinberg said. While many places continue to boast that they

have “the newest thing since sliced bread,� Steinberg said, Ra-Lin Sporting Goods has stuck to selling what customers have always wanted and needed over the past years. And despite the uncertain market, business has been pretty good. In addition to the store’s “staple� items, Ra-Lin Sporting Goods also sells firearms and related products within the new gun regulation laws.

Auto

American Classic & Muscle Car Show planned Longley Dodge to host seventh annual event on Aug. 4

Steinberg has noticed a great deal of new customers coming into the store, many who are firsttime buyers of the merchandise items offered at Ra-Lin Sporting Goods. He’s also seen an increase in the number of handicapped customers, which he believes could be attributed to the convenience. “It’s not like a mall where you have to park hundreds of feet away from the Ra-Lin Sporting Goods owner David Steinberg door to buy one Ra-Lin Sporting Goods so for many years to come. item,� Steinberg For more information, said. The large parking lot tries to offer products at the is just outside the store, most affordable prices, and call Steinberg and his staff expects to continue doing directly at 315-472-7874. and is well lit at night.

Sporting Goods

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16

Progress & Innovation

July 25, 2018

EAGLE NEWS

Education

SU serves those who have served the nation Building $62.5m National Veterans Resource Center By Lauren Young Staff Writer No school in New York State has welcomed more returning veterans to campus than Syracuse University — and the institution is choosing to further serve those who have served the nation. In a commitment to “empower those who have served in defense of the nation,” Syracuse University is building the National Veterans Resource Center (NVRC) - a 115,000-squarefoot facility costing $62.5 million – dedicated to serving as “the center of veteran life on the campus of Syracuse University, in the local community and across Central New York,” according to the university website. The LEED certified center — slated for opening in spring 2020 —will feature a 3,700square foot event space, auditorium and multimedia center with classroom space. According to the university website, the NVRC will serve as the first new building to be part of SU’s recently developed Campus Framework, which seeks to “enliven the civic realm, revitalize the academic core, create a campus-city community, integrate diverse student life activities and establish mixed-use neighborhoods.” Welcoming to veterans and others with disabilities, the center also incorporates sustainable materials and technologies with a state-ofthe-art information lab. According to the website, the center will “leverage a public-private sector partnership model to encourage academic research, actionable programming and collaborative thought

leadership positioned to impact veterans and their families” on the SU campus, the state and across the nation.

What is it?

This multi-use facility will serve as the foundation for SU’s Institute for Veterans and Military Families (IVMF) —the nation’s first interdisciplinary academic program focused on the social, economic and health concerns of veterans — and aims to ensure that jobs and federal/private-industry funding directed to the IVMF and other university military programs continue to support the economic vitality of the university and region. According to its website, the facility will be designed as a “community convening hub,” available to community organizations, local and state government partners to promote vocational and educational programs, trainings, events and initiatives. Some of the proposed research areas and technology commercialization opportunities include focus areas such as clinical psychology and social work, biomedical engineering and devices, prosthetics and regenerative medicine. The NVRC will include a regional student veterans’ resource center, displaying the university’s storied legacy of service to the nation’s veterans, highlighted by current art, culture and performance exhibitions. Due to the generosity of 1968 SU graduate and U.S. Navy veteran Daniel D’Aniello and his wife Gayle, SU received a $20 million gift last February to support the construction of the project — making it one of the single largest donations in the history of Syracuse University. “The commitment that Dan and Gayle D’Aniello have made to Syracuse University, to our students, to our faculty and to our veterans will have a tremendous impact on our univer-

courtesy shop architecture

Rendering of SU’s Institute for Veterans and Military Families main conference room. sity for generations to come,” said Chancellor Kent Syverud in a press release. “Dan has dedicated his life to service—first in uniform and later as an entrepreneur, business leader and philanthropist. Syracuse University is deeply grateful for the D’Aniello family’s support, which has the potential to change the lives of millions of veterans and military families.”

Why at SU?

So, why is this such an important project for Syracuse University? As the end of World War II approached, Syracuse University Chancellor William Tolley was asked by President Roosevelt to serve as a member of a small group of college and university leaders tasked with crafting what would ultimately become the Servicemen’s Re-

adjustment Act of 1944 – known as the GI Bill. Tolley, and ultimately SU, embraced returning veterans with open arms – bringing more than 10,000 veterans to its campus in what was a college composed of 5,000 students before World War II. When Syverud arrived in 2014, he recognized the university’s “past and present engagement with the veteran- and militaryconnected community as a rare, valuable, and differentiating resource,” and inspired him to further evolve SU as a national hub of “thought leadership, research and programming related to engaging the nation’s service members, veterans, and their families,” according to the SU website. In Syverud’s inauguration, he stated, SU

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The No.1 best value in the north

submitted photo

Cazenovia College provides students with a quality education that is affordable. For the 14 th consecutive year, U.S. News and World Report has named Cazenovia College as one of America’s Best Colleges for quality of education. This year, U.S. News named Cazenovia College the No. 1 Best Value Regional College in the 11-state North region, from Maryland to Maine. Cazenovia is the only regional college in all of Central and Western New York ranked in the top ten for best value, including public universities.

The best value is now even better.

This spring, Cazenovia College introduced The Cazenovia Commitment, which provides students with a quality education at a cost their families can afford. The program includes access to a quality education through increased scholarships, small class sizes, internships, faculty and alumni mentors and opportunities to study abroad. Accepted first-year students now receive merit scholarships from $12,000 to $22,000. This funding, when combined with other financial aid, lowers the average cost of attendance to less than $20,000 per year, including tuition, room, board and fees. These scholarships are available to all accepted students, regardless of family income or state of

residence. In addition, there are no strings attached—with no risk that a scholarship will be converted to a loan—and no postgraduation residency restrictions. Cazenovia College students are encouraged to become citizens of the world. Small class sizes will provide students with a personalized learning experience and the 10:1 student-to-faculty ratio allows students more opportunity to interact with professors and participate in learning activities. Cazenovia College’s student-centered approach provides valuable opportunities outside the classroom as well, such as internships that lead to career success, or the chance to develop leadership skills in campus and community organizations. Cazenovia College also offers study abroad opportunities, Division III athletics, a robust equine program, and the comfort of a welcoming community. Students are provided with an academic experience that leads to career success, with 88 percent of recent graduates employed or enrolled in graduate school within six months. More information is available at cazenovia.edu/commitment, or call 800-654-3210.


Progress & Innovation

EAGLE NEWS

July 25, 2018

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Home

Glider Oil Company: delivering comfort to your home ondaga and Lewis counties with quality fuels at competitive prices - and the flexibility to meet your unique comfort needs. As a family-owned company, Glider Oil’s goal is to treat the customer like a member

Glider Oil has been serving homes and businesses since 1942.

Hill’s

l From page 14 extended warranty issues because we have the data.” Hill’s was featured in an online article, “How to Run a Data-Driven Business,” by Gene Marks, that appeared on Forbes.com in 2010. In the article Marks writes, “Eleanor Hill, owner of Hill’s Heating and Air Conditioning in Baldwinsville, thrives on data and she uses the CRM (Customer Relationships Management) Program that I sell. Data is powerful and it’s essential to good customer service.” Hill’s is also different from most competitors in other ways. “We’re bigger than most and better equipped,” Hill said. “We’ve served Central New York for over 40 years and our custom-

ers know us. We have customers who know their service tech. Some even baked cookies for their tech at Christmas time. We are customer-oriented and we have customers in a service region that stretches from Cortland to Pulaski and Utica to Geneva.” In fact, if you have purchased your system from Hill’s and require an emergency service call, chances are 99 percent that they have the repair part on the service truck. Hill’s features service contracts with maintenance and fullservice contracts on all brands of heating and air conditioning equipment. And parts… Hill’s has made a strong commitment to inventory and parts, with more than 11,000 square feet of warehouse stocked with equipment, parts and accessories. Thou-

Colonial Laundromat capacity washers that are environmentally friendly and get all their laundry done in an hour. And look at the savings on their water, gas and electric bills. A top loader at home, with 20-pound capacity, will use 28 gallons of water; Colonials uses 24 gallons for the whole cycle, and that’s good for the environment. More and more people are thinking like that. Come to Colonial, and for $10 you can do a lot of laundry. We have more and more men coming in and helping with the family laundry. They like to get it done fast – and they can do that with these large capacity washers.” About 55 different self-serve washers are available at each location. Sizes range from standard front-loader machines to 35, 55 and monster 80-pound washing machines to meet any laundry challenge you may have. Prices

St. Camillus

Submitted photo

From page 14 range from $2.50 to $4.50 to $7.50 for the 75-pound machine, ideal for comforters and quilts. Need something to keep you entertained while you wait? Colonial has you covered with a wide range of newspapers and other reading materials, a better alternative than watching your whites endure the spin cycle. Colonial Laundromats are located in Auburn, Baldwinsville, Bridgeport, Cicero, Cortland, East Syracuse, Fairmount, Fulton, Geddes Street, Geneva, James Street, Liverpool, Mattydale, Manlius, Massey Street, Minoa, Nedrow, North Syracuse, Oneida, Oswego, Rome, South Avenue, South Salina, State Street, Thompson Road, Tipperary Hill, Trumansburg, Utica, Watkins Glen, Wolf Street and Ilion. For more information visit coloniallaundromats.com.

of the family - with prompt, dependable fuel also rewarded with a CAP price for fuel oil delivery in a courteous and professional man- and propane and a sales discount of 4 percent ner, 24 hours a day, 365 days a year. APR on credit balances on their account. Glider Oil’s webAbout Glider Oil site, www.glideroil. Glider Oil Co is a Glider Oil petroleum products com, discusses the 5276 U.S. Route 11 benefits of the varidistributor that helps Pulaski, NY 13142 ous home heating customers in central Phone: (800) 724-3835 or (315) 598-4345 and northern New fuels and features an York state stay warm online blog with conservation tips and other information valuable and comfortable while saving money on enerto consumers. Clients even have the oppor- gy. Glider Oil delivers a variety of petroleum tunity to pay their bills online. Glider’s price products for residential and commercial cusand service sets them apart from other pro- tomers, including heating oil, propane, diesel, viders. They offer a 15-cent discount if you gasoline and kerosene. Glider has six convenient locations: Pupay within seven days. Also, they provide for automatic delivery to help take out the hassle laski, Fulton, Blossvale, Carthage, Glenfield of ordering. Their minimum delivery of 125 and Alexandria Bay, serving customers in Onondaga, Lewis, Oswego, Jefferson, Oneida gallons is one of the lowest in the industry. Glider Oil also offers a budget plan to help and parts of Cayuga, Wayne, Herkimer and keep cost under control by allowing monthly St. Lawrence counties. For more information payments to be made. Budget customers are visit www.glideroil.com.

sands of parts in excess of $600,000 in value, all on hand to better serve their customers. Owner Elli Hill’s commitment to customer service is shared by Aaron Felber, who manages the 25 employees at Hill’s, some whom have worked there for more than 30 years. Felber said this is important because customers see the service end of their work. Hill’s offers extended warranty programs on their products, and financing is available to all customers. In addition to the office on River Road in Baldwinsville, there is a Hill’s store in Auburn. Both locations have fireplace showrooms full of Kozy Heat and Napoleon brand fireplaces

and hearth inserts. Their Baldwinsvillle store also includes a full sheet metal shop to allow custom fabrication of heating, ventilation or AC systems. They represent Rheem and Trane air conditioning and heating products. They also offer Amana, Napoleon, Thermo Pride and Kozy Heating brand products. Hill’s approved products come with at least a five-year parts and labor warranty. Whatever your heating or air conditioning needs may be, Hill’s can help. Visit the store nearest you or learn more online at hillsheatingandair.com. Discover the Hill’s difference.

l

l From page 6 serves annually live at home or in the com- and partnering with other area agencies to munity, of which nearly 500 are able to return create the Collaborations for Health Project home each year from one of their inpatient team which secured funding to strengthen rehabilitation stays. our area’s Behavioral Health infrastructure St. Camillus’ primary source of funding is and reduce hospital emergency room use. through the government, mainly Medicaid, Additionally, St. Camillus, in collaboration which unfortunately doesn’t cover the cost of with Christopher Community Inc., received care. That’s why fundraising through grants, a $2.5M Empire State Supportive Housing private donations and special events make Initiative (ESSHI) award to support 20 MRT such a difference to St. Camillus and the peo- (Medicaid Redesign Team) residents who are ple they serve. frail elderly individuals with a physical disCompassion motivates and innovation in- ability or chronic condition currently in a spires St. Camillus to continually modify its nursing home or at risk of placement and can programs and services in response to rapidly safely live in the community. As a result, the changing health care system changes. They new Harborbrook Apartments at The Centers are currently working diligently to enhance at St. Camillus are opening this summer. Most of us realize that change can be good, their capabilities to treat increasingly complex patients. especially when it’s for the better. What won’t Recent initiatives at St. Camillus include change is St. Camillus’ focus on quality care converting to another Electronic Medical Re- and quality of life for all their residents, pacords (EMR) system through a generous Cap- tients and families. ital Restructuring Finance Program Grant

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Progress & Innovation

July 25, 2018

EAGLE NEWS

Home

With 72 years in the equipment business, White’s Farm Supply is still learning! With efficiency at a premium in any industry, company’s employees make the difference Willard and Nettie White started White’s Farm Supply in 1946 in Oneida Valley on the corner of Routes 31 and 316. Now there are five stores with the couple’s sons - Dale, Art and Doug as well as two of Dales sons, Jeff and Greg - guiding the business into the future. The company has thrived on service to the customer. With the best-trained technicians, they fix what others can’t and, with 24/7 availability, White’s is there to keep their customers going. Training is the key for the diverse line-up of equipment offered. White’s employees attend all training programs available – keeping current on everything from Stihl string trimmers at one horsepower to 1,000-horsepower forage harvesters. The diverse line-up includes Case

IH, New Holland, Kubota, Krone, Manitou, Gehl, Meyer’s, Kuhn, Supreme, Houle and more and that is just for farmers! For the yard, White’s carries Kubota, Ferris, Cub Cadet, Scag, Simplicity, Land Pride, Bush Hog and more. White’s diversity allows one to try multiple brands all in one place, including four brands of skid steers, five brands of zero turn mowers, two major brands of farm tractors, two brands of mini excavators and more. White’s has the equipment that fits people’s needs. This year we had a bittersweet occasion, as “Chainsaw Charlie” has retired after 40-plus years of service at our Waterville store. We will miss him in more ways than one for his dedication to our customers.

White’s Farm Supply Inc.

Multiple award-winning dealer and power equipment specialist – from one to 1,000 hp. Visit whitesfarmsupply.com

Canastota – 4154 Route 31 Canastota; 315-697-2214; sales.canastota@whitesfarmsupply.com Franklin – 387 Center St. Franklin; 607-8292600; sales.franklin@whitesfarmsupply.com Lowville – 8207 Route 26 Lowville ; 315376-0300 ; sales.lowville@whitesfarmsupply.com. Schaghticoke – 1205 Route 40 Schaghticoke; 518-753-2237; sales.schaghticoke@ whitesfarmsupply.com Waterville – 962 Route 12 Waterville; 315841-4181; sales.waterville@whitesfarmsupply.com

Submitted photo Pictured is White’s Farm Supply Vice President Art White.

Geddes Federal Savings introduces GenGold Rewards Checking Account

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eddes Federal Savings is pleased to introduce a new Rewards Checking Account called GenGold. GenGold account holders are entitled to an exclusive program that allows them to protect their identity, and save money on products and services they use every day.

Geddes Federal GenGold Account holders have access to a comprehensive identity theft and security center program, featuring Restoration Rescue. This program guides people through the steps required to take command of their identity and help prevent criminal attempts to compromise their credit and their good name. This is a

service that many people currently pay for on their own, but with GenGold, it is included in the low monthly account fee-- $5 a month for people who are under 55; $2.50 a month 55 and better. And identity theft is just one benefit. Account holders get travel discounts AND cash back after travel is completed; ticket dis-

counts for movies, sporting events, concerts and attractions; restaurant and retail discounts; emergency roadside assistance; cellular care coverage and much more. According to Geddes Federal Savings Senior Vice President Jeanne Mathews Fox, “This rewards program is unique in that there are no strings

attached. There is no point system, so customers can begin to take advantage of all the services and the discounts provided through the program immediately. Unlike some Reward Programs, our minimum deposit is low—just $25. Geddes Federal wants this to be widely available. We like to help our customers save money, because we

know they work hard to earn it.” To learn more about GenGold, go to www.geddesfederal.com or stop in either Geddes Federal locations—the main branch in Westvale Plaza at 2208 W. Genesee Street in Syracuse and the Manlius Branch at 240 W Seneca Street (Route 173).

White’s Farm Supply, Inc. Your Power Equipment Specialists CANASTOTA 4154 Route 31 315-697-2214

LOWVILLE WATERVILLE 8207 Route 26 962 Route 12 315-376-0300 315-841-4181

WHITESFARMSUPPLY.COM *0% A.P.R., 20% down, financing for 84 months on purchases of new Kubota BX1880 plus 54” standard mower-deck and LA344 loader from participating dealers’ in-stock inventory is available to qualified purchasers through Kubota Credit Corporation USA; subject to credit approval. Example: 84 monthly payments of $11.90 per $1,000 financed. Example amount based on sales price of $13,545.00. Each dealer sets own price. Prices and payments may vary. Offer expires 8/31/18. Optional equipment may be shown. **Only terms and conditions of Kubota’s standard Limited Warranty apply. For warranty terms see your Kubota dealer or go to KubotaUSA.com.


Progress & Innovation

EAGLE NEWS

July 25, 2018

19

Plank Road Fireplace: Proudly serving CNY for over 26 years Plank Road Fireplace and Stove Shop has been open since 1992, serving the Central New York community. We sell American made fireplaces and we are passionate about supporting local business. Over the years we have seen many things come and go. The tried-and-true philosophy of a solid local business with American products has pulled us through, and has proved to be as vital today as it ever was. Though we sometimes long for the good old days when choices were limited to either a wood stove with single door or wood stove with a double door, we embrace the modern variety. It can be daunting out there these days just trying to find the right alternative heating source, let alone finding a style that fits your home. We’re here to help you. There’s simply no substitute for the personal one-on-one professional attention our company provides. A trip to our warm, inviting showroom will bring you back in time to a place where knowledge and expertise is still available to you in a relaxed, neighborly setting. Sit by our cozy fire and chat about your dream fireplace. We’ve sold most all the brands, and we’re familiar with the various ways local builders have put our homes together. There’s always a way to do it right, and we’ll find it. We are proud to welcome Matt Davis, our new installer and service tech. Matt brings 17 years of experience in Central New York to Plank Road Fireplace.

Fireplace X4237 gas fireplace has a generous 42-inch-wide by 37-inch-tall viewing area. Buy your unit now and beat the fall rush. file photo

26

th

1992

2018

ANNIVERSARY CELEBRATION The three main fireplace brands we sell are Lopi, Avalon, and Fireplace Xtrordinair. They’re all U.S. made in the same factory in Washington State called Travis Industries. These three brands have stood the test of time and beat out every other brand we’ve ever had for reliability, performance, warranty and value. Hands down, we can tell you that Travis Industries makes a product that is a cut above the rest. A privately-held manufacturing company, their philosophy is similar to ours: Don’t worry about what everyone else is doing, just do an honest job and be the best you can be. Sounds simple enough, but we all know how complicated it can be out there these days. If you’re thinking about a new fireplace or stove, do consider what we have to offer you, right here in your hometown. We’ll look forward to seeing you, for some storytelling of your own soon. Thanks for reading.

“It’s been a pleasure to serve you and all of our Central New York customers since 1992� Thank you... Mike Frushell & Staff

Fireplace XÂŽ

Mike Frushell and The staff at Plank Road Fireplace and Stove Shop

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From page 8

the top symptoms of dementia, including memory loss and declining motor function, for just normal aging processes. Turning a blind eye up to the rising epidemic of dementia is dangerous both for the person who is suffering and others. Declining motor function may be the hardest symptom to decipher. As we age, daily activities may, naturally, become overwhelming but the turning point is when the person’s safety becomes jeopardized. Driving, cooking and even walking add surprise elements of danger. For memory loss, make sure to acknowledge not only forgetting short term instances but also the mixing of past memories with current events. It is never easy to come to terms with dementia. It is an ailment that can change someone overnight; however, recognizing the signs early can relieve stress for not only the patient but for the family as well. If the time comes and assistance is needed, call for help.

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Progress & Innovation

July 25, 2018

Home

Ryan’s Windows and Doors helps customers every step of the way Ryan’s Windows and Doors is a family owned and operated window and door store catering to architects, builders, remodelers and homeowners. They are centrally located at 190 Hiawatha Place off Hiawatha Boulevard between Fourth North and Sixth North. Ryan’s spacious, newly remodeled showroom offers a wide variety of windows and doors for new construction and renovation. Quality windows like Marvin Clad and Marvin Integrity are on display as well as beautiful interior and exterior doors such as Therma-Tru and Simpson, to name a few. EcoShield and United are two of the vinyl window lines for new construction and replacement that can be seen at Ryan’s. For over 25 years the Ryan brothers — Morey, Bob and Pierce — along with their newest employee Mike Ryan have been helping homeowners choose the windows and doors that best fit their needs and their budget. They can explain and show the features and benefits of the products and why one door or window is better than another. With their professional reputation well established among contractors and architects, coupled with the upswing in new building

and renovations this year, Ryan’s Windows and Doors expects 2018 to continue to be strong in Central New York. “We help customers every step of the way from the initial decision on style and brand through the installation and maintenance,� Pierce said. “Since we work with so many reputable builders and contractors we can make reliable referrals to home and building owners. With the interest rates still down and heating costs up, this is a good time to plan on replacement windows and doors. Have them installed now and you’ll eliminate those cold drafts and moisture that comes with the cold weather that will return this winter. Or maybe it is a questions of just wanting to upgrade the windows to make them more convenient for cleaning or to improve their appearance. With our selection on the showroom floor we can make recommendations to sensibly fit the need.� Bring your plans or ideas to Ryan’s Windows and Doors and let the experts help. Whether it be one window or a whole house of windows, Ryan’s has the product for you. Stop in and see their new interactive Therma-Tru door display that showcases decorative and privacy glass designs. See

SU

Program (DCP), training the leadership of the DoD’s financial management community, and for more than 20 years the Maxwell School of Citizenship has housed the National Security Studies Program, training senior military leaders in the fundamentals of global security. Founded in 1918, SU is also home to the oldest, continuously operating Reserve Officer Training Corps program in all of America.

“if we do this, we will have done so much for our university, for this country and for our veterans.â€? In the 70-plud years since the end of WWII, SU’s unwavering connection to the military community has become a part of its identity. For the past 60 years, SU’s Whitman School of Management and Maxwell School of Citizenship have housed the Defense Comptroller

How can veterans benefit?

Veterans can benefit from the center by

Ryan’s Windows & Doors, Inc.

Ryan’s Windows & Doors, Inc.

RYAN’S WINDOWS & DOORS, INC. 190 Hiawatha Place Syracuse, NY 13208

how a new entry door can make a beautiful first impression. Customers can find Ryan’s Windows and Doors easily. Hiawatha Place is between

Fourth North and Sixth North and can be reached from either Hiawatha Boulevard or Wolf Street. Call 425-7915 for more information.

taking advantage of resources including workforce and vocational skills training (local, state and regional.) These programs include: l Entrepreneurship Bootcamp for Veterans with Disabilities (EBV) l Veteran Women Igniting the Spirit of Entrepreneurship (VWISE) l Onward to Opportunity – Veterans Career Transition Program (O2O-VCTP) l VetNet Skills Training Program l Get Skills to Work — a regional economic development engagement, targeting advanced manufacturing skills training with GE, Alcoa, Lockheed Martin and community colleges l Veteran advanced management degrees and certificates, including cyber security, engineering management, social work management and entrepreneurship l VA Supportive Services for Veterans and Families l AmericaServes Community Network l Educational programming and counseling (local, state and regional) l A national, regional and local community convening hub and conference center l The institutional headquarters for IVMF, OVMA and ROTC l The Interdisciplinary Research and Development Center of Excellence l The Veteran Business Outreach Center & Business Accelerator l The Regional Cultural Center & Museum Tenants of the center will include: the Institute for Veterans and Military Families (IVMF), Syracuse University Office of Veteran

and Military Affairs (OVMA), Army Reserve Officer Training Corps (ROTC), Air Force Reserve Officer Training Corps (ROTC), Syracuse University & Regional Student Veterans Resource Center, S. Department of Veterans Affairs “Vet-Success on Campus,� Center of Excellence for Veteran Entrepreneurship, Veteran Business Outreach Center & Accelerator and office space for local, county and state government veteran representatives and community based veterans organizations.

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Five-year impact of project

According to the SU website, the five-year impact of the project will include: l Generating $300 million in regional economic activity l Creating and sustaining 300+ direct and indirect jobs l Annually training and supporting 40,000 veterans through programs that have generated 4,000 new jobs and $225 million in revenue l Producing $22 million in outside financial influx for travel and tourism l Generating an additional 5,000+ annual hotel nights to CNY — translating to an annual $2.5 million in local room occupancy and sales tax l Building and leveraging $75 million in matching external research, $32 million in new funding proposals and $19 million in new research awards l Consolidating and leveraging resources from 15-plus major corporate partners l The project is slated for opening in spring 2020. For more information about the NVRC, visit its website at nvrc.syr.edu.

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From page 16

Morey Ryan, at left, and Bob Ryan, at right, explain the benefits of a Marvin Window to their newest employee, Morey’s son Michael.

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Progress & Innovation

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July 25, 2018

21

Technology

Does your vehicle contain locally manufactured Marquardt products? Though few people realize it, today’s ordinary, everyday activities – the flip of a switch or push of a button – would not be possible if not for the exceptional group of 10,000 employees operating at Marquardt’s 19 global locations. Marquardt designs and builds electronic switches and control systems for top corporations in several major industries all over the world, including the automotive, off-road, home appliance and power tool industry. If you have ever operated a vehicle, snowmobile, excavator or drill, chances are you have probably used a Marquardt switch. If you use the push-button to start your car, the steering-wheel switch to turn on your cruise control, or the jog-dial switch to change your terrain settings from snow to sport, you might be using Marquardt switches on a daily basis, developed and manufactured right here in Cazenovia, Marquardt’s North American headquarters. Marquardt operates in a specialty market that is transforming at an extraordinary pace. In recent years, the integration of highly-sophisticated entertainment and safety technologies into automobiles, off-road vehicles and power tools has played a major role in Marquardt’s growth and development. Dr. Harald Marquardt, chief executive officer of the Marquardt Group, said Marquardt has been able to remain competitive largely due to its ability to evolve. “As a partner of leading brands, we’re active in a number of future, growing sectors with a huge dynamic. In order to continue offering our customers the best possible solutions, we are investing immensely in research and development, training and furthering the education of our employees, while creating a whole host of new jobs and locations,” said Dr. Marquardt. Marquardt Cazenovia is anticipating the addition of 30

Telemedicine l

From page 13

here, particularly in the winter … if people live up in the Adirondacks they can’t get here even if we are open.” Upstate’s Project ECHO is free for health care providers in New York state. To learn more or to register for a clinic, providers should visit upstate.edu/strategicaffairs/echo/index.php or contact Deidre Keefe at keefed@upstate.edu.

CNY slow to adopt telemedicine

While programs such as Project ECHO are helping providers share their expertise, telemedicine is still in its infancy in Central New York. “Hopefully we will get to that point where we can meet people’s needs in the most efficient way as possible, and telemedicine should be part of that,” Weinstock said. In 2017, insurance provider Excellus began offering remote consultations through MDLIVE. Patients can consult with a board-certified physician via video chat, telephone or by sharing photos to evaluate and treat minor, acute conditions such as rashes and insect bites, cold and flu, nausea, constipation and diarrhea. Such minor illnesses are considered potentially preventable, according to Excellus, and “could have been treated outside of the emergency room or their conditions could have been avoided altogether through better care coordination and quicker access to primary and preventive care.” Potentially preventable illnesses account for nine out of 10 emergency room visits, so telemedicine can cut down on traffic in the ER or urgent care centers. (See sidebar for a comparison of emergency room wait times at CNY hospitals.) But patients have been slow to plug in, according to Dr. Martin Lustick, corporate medical director and senior vice president for Excellus BlueCross BlueShield. “We’re seeing relatively slow adoption rates,” he said. “[With employers] that have younger populations of employees and those that have done a good job marketing it … we’ve seen pretty substantial upticks.” Lustick said telemedicine is appealing to people with high-deductible health plans because the service can be less costly than an in-office visit or a trip to the ER.

submitted photos

If you have ever operated a vehicle, snowmobile, excavator or drill, chances are, you have probably used a Marquardt switch. new production positions as a result of several new General Motors projects for trucks and SUVs, slated to begin production by mid-2018. From production, engineering and administrative positions, to apprenticeships and paid internships, the company offers a multitude of opportunities for prospective employees. “We foster a company culture that encourages the unique ideas and talents of all of our employees,” said Kirk Wardell, president of Marquardt N.A. “Many of our employees ben-

Older patients have not been as enthusiastic in adopting telemedicine, “which isn’t terribly surprising,” Lustick added. Often, older patients have insurance plans with a lower deductible. “The financial gap between a telemedicine visit and going to an urgent care center isn’t as great, so there’s not much of an incentive,” he said. In addition to being more likely to have a high-deductible plan, younger people may be more receptive to the technology and convenience of a telemedicine visit. “When you have millennials with a higher deductible, it’s such a natural way for the younger generation to receive any kind of services,” Lustick said. Telemedicine providers and patients can communicate by video chat, telephone or by sharing photos, but a virtual consult does not allow physicians to measure a patient’s vital signs or perform a physical examination. “In general, it does not include a stethoscope that plugs into a computer,” Lustick said. Lustick said some providers are piloting the incorporation of health-tracking apps and devices such as Fitbits, which measure the wearer’s heart rate, sleep patterns and physical activity. “There are some local providers that we’ve been working with that have been using that information and feeding it directly to the doctor,” Lustick said, “but those are even in earlier development than the standard telemedicine.” While Lustick said Excellus is working with the providers in its network to develop their telemedicine capabilities, Weinstock said insurance companies often refuse to cover specialist telemedicine consults. “There are things that I would love to do with telemedicine that I’m sure many of our patients would appreciate,” Weinstock said. Weinstock said the Indian Health Service and Veterans Affairs both provide telemedicine consultations. “They don’t have to worry about fee-forservice reimbursement. They’re single-payer systems, right? So they can do telemedicine and it makes sense,” she said. “When you get outside of the VA into the private sector with for-profit insurance companies, it’s a whole different world.”

efit from our training and tuition assistance programs. Marquardt will provide you with the structure to be successful – as long as you are motivated and willing, you will have opportunities to advance far in this company.” Marquardt is currently hiring mechanical, electrical and quality engineers, as well as assembly, electronic production, molding and warehouse associates. To learn more about Marquardt and open positions, visit its website at us.marquardt.com/careers.

Lustick said Excellus is trying to reduce costly, unnecessary ER and urgent care visits by lowering telemedicine copays and encouraging patients to establish a relationship with a primary care provider. The

company is working to build telemedicine capabilities for more health care providers. “I do think that we are going to see areas where we hit tipping points and there will be larger use of this,” Lustick said.


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said. “Some of the areas that are being affected by those wildfires, if they would manage the forests differently and better, it actually could help with the wildfires, too.” Thompson said the U.S. has looked to other countries, but the quality isn’t up to the same standard. “In the United States our quality is better than a lot of places in the world, and so we certainly want to keep that quality,” she said. “I know that the quality of lumber from Canada is really good.” Thompson said she was optimistic that the problem would sort itself out. “I think [home buyers] just need to realize that it is affecting pricing, but that right now the market is very good, too,” she said. “So the more the market continues to move, hopefully that will continue to be a positive thing, that wages will continue to grow and all of that and it’ll balance itself out… Even if tomorrow I waved my magic wand and they were able to fix things with the Canadian lumber imports, at the same point the new markets and the rethinking the domestic production could still be opportunities, and could potentially even, God willing, bring the prices down.”

From page 13

Crucible Steel: The good and the bad

According to John Shiesley, vice president of sales and marketing for Crucible Steel in Solvay, the tariffs present something of a mixed bag for the historic steel mill. “It’s both helped us and hurt us,” Shiesley said. “We’re a very small mill. We have less than 300 employees here and we’re a relatively small company compared to monster mills and companies that are around the world. We’re a very small player, particularly on the stainless part of the business.” According to Shiesley, Crucible has two product lines. Its stainless air melted products accounts for about 1 percent of the U.S. market and “less than 1/100th of 1 percent of the world market. “We export almost nothing and we compete against low cost imported products,” he said. “On that product group, the tariffs have helped us. However, most of the help has been just our normal customers pulling orders forward because pricing is going up, lead times are going out. There is a constricted supply to our customers, so on that product group we have seen some good activity.” Crucible’s main sales are in powdered metal products. “We have 20 to 25 percent of the world market in that product group,” Shiesley said. “We have actually seen some positive but probably more detrimental [effects], because we export 25 percent of what we sell. Those countries aren’t so keen of us putting a tariff on, as they see it, an unjustified tariff.” Shiesley said American steel has long been undercut by imports, especially from Asia, where steel producers would pay exporters a fraction of what it cost to produce the final good. Dumping steel, as the practice is called, drives steel prices down throughout the world market. “We’re looking for fairly traded steel,” he said. “We can compete on a fairly traded steel product.” Shiesley said he didn’t object to the idea of tariffs, but something more sustainable is necessary. “We’re contemplating putting in some multi-million dollar investments. How do we do that if the tariffs could go away in a week? You can’t plan for that, you can’t manage for that,” he said. “Those large investments, they might have five-, 10-, 20-year paybacks. It’s virtually impossible to actually put those big investments in based on just this willy-nilly tariff thing that’s going on… What we’re hoping for out of this is a fairly-traded steel product, whether it’s some combination of a tariff and a quota. The US doesn’t produce enough steel to support itself. No matter what, we still have to import steel, it’s just a matter of from whom and where.”

Dairy farming: Retaliatory tariffs hurt already struggling industry The U.S. may need to import steel, but we need an export market for our agriculture products if our farmers are to sustain themselves, according to Zippy Duvall, president of the American Farm Bureau Federation. “The fact is, 95 percent of the world’s consumers live outside of the United States and more than 20 percent of U.S. farm income is based on exports,” Duvall told Forbes Magazine in 2017. “Agriculture supports jobs in the food and agricultural industries and beyond.” But dairy farmers fear the latest round of tariffs will close those export markets to them, and at a time when dairy prices are slumping. One of the reasons for such low dairy prices is a surplus of milk and milk products—largely because of restrictive Canadian trade policies. In 2017, Canada instituted a policy that makes it harder for American dairy farmers to sell ultrafiltered milk there. The National Milk Producers Federation estimated that the policy could cost New York and Wisconsin farmers in excess of $150 million a year. New York Farm Bureau spokesman Steve Ammerman noted that while Canadian agricultural trade policies are “very restrictive,” now was not the time to close markets. ““We don’t want these relationships to be tarnished to the point where we can’t sell the great products we make in this country,” he told the Albany Times-Union. While Canada is the fourth-largest importer of American dairy products, Mexico is No. 1, with cheese purchases alone in 2017 totaling $391 million—an 8 percent increase over 2016, according to the U.S. Dairy Export Council. But with the imposition of the steel and aluminum tariffs, Mexico responded with tariffs of its own, including a 20 to 25 percent duty on American cheeses as of July 5. China has also imposed duties on a variety of dairy products, including butter, milk powder and cheese. “To be frank, our farmers are really concerned,” said Shawna Morris of the National Milk Producers Federation. “They’re not coming off a great time… Our farmers are extremely worried.” Morris said the news in the last few months had been slightly better, with the volume of exports hitting record levels. In addition, domestic milk prices had started to rise slightly. However, that changed with the announcement of the retaliatory tariffs. “We’ve begun to see that on the milk price side take a turn in the other direction when you’re looking at diary futures in

EAGLE NEWS

Newspapers and publishing: Groundwood paper levy threatens small papers

Lumber duties are driving up housing prices

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response to the news from Mexico and China including diary on their retaliation list,” she said. She said farmers understand the administration has a difficult job when it comes to trade. “On the China front, I think we perfectly well understand the serious nature of the challenges with China that the administration has identified and how difficult it has proven to be for years upon years to drive the type of change that the U.S. needs to see on those types of topics,” Morris said. “We also, though, have the reality of a lot of our exporters that are trying to grapple with what do they do now that their goods again will be at a significant cost markup compared to any of the dairy products coming from Europe, or New Zealand, or other suppliers.” Morris said that, instead of tariffs, dairy farmers hoped to see a renegotiation of NAFTA. “We’d like to see a successful update of NAFTA, one that preserves the really successful and duty-free ag trade relationship that we’ve had for years and years with Mexico, and makes the type of changes that we need to see in dairy trade with Canada that the administration has been calling for,” she said. “I think the other portion that we’re very eager to see progress on is the pursuit of new trade agreements so that we are tackling the disadvantage.” Morris said the federation also sees the need for changes in our other trade relationships. “Even separate and aside from these current tariff retaliation issues, our competitors have been very furiously negotiating their own trade agreements that knock down tariffs for our suppliers to key markets, especially in Asia,” she said. “Even sitting still, the present issues aside, we’ll be sliding backwards if we’re not similarly getting much more active in very short order here in negotiating our own proactive agreements. I think those are the pieces that in our view would be helpful to farmers as we’re looking at the trade side.”

Home building and remodeling: Lumber duties drive up housing prices While dairy farmers’ struggles stem from retaliatory duties levied in response to steel and aluminum tariffs, for homebuilders, the problem is an entirely separate tax: a tariff imposed last year on all lumber imports from Canada. Since the U.S. doesn’t produce enough of its own lumber, American home builders and remodelers rely on Canadian imports for their work. According to trade publications, the cost of 1,000 board feet of western Canadian lumber is up nearly 80 percent over the past 12 months. And because the materials cost more, so does the final product. “We’re seeing an increase of between $7,000 and $9,000 per home,” said Mary Thompson, executive officer for Home Builders and Remodelers Association of CNY. “The last couple months it definitely has gotten worse.” But like the dairy market, it’s more complicated than just tariffs. The increase in prices is being driven by tree disease, which caused a reduction in the supply of Canadian lumber, as well as recent rail slowdowns. Meanwhile, U.S. lumber sales aren’t growing fast enough to make up for the difference. Thompson said that’s one area that needs attention. “Our national association is also working with the Sierra Club and the Department of Land Management to see if there are some areas that they could get more lumber out of,” she

The outlook for newspapers, book publishers and commercial printers is considerably less rosy. In January, the Commerce Department levied duties ranging from 4.42 to 9.93 percent of the wholesale price of uncoated groundwood paper from Canada. In March, a separate antidumping duty added another 22.16 percent. The end result is an additional cost of an average of 30 percent for newsprint for newspapers nationwide. “The tariffs are not solving a problem, they are creating one,” said Michelle Rea, executive director of the New York Press Association. “Newsprint is the second highest expense (behind payroll) for most newspapers and tariffs of 22 percent or more, combined with supply versus demand increases are causing publishers to reduce publishing schedules (eliminating days), reduce distribution and reduce workforce. None of these are good for the newspaper industry.” Nor do book publishers or commercial printers want the tariff. So why has it been assessed? The North Pacific Paper Corporation (NORPAC), which employs 300 people and is owned by a New York hedge fund, is the only company lobbying for the tariff. It’s one of five operating paper mills in the U.S. and one of just two that’s wholly American-owned. “High-quality journalism in communities across the country should not depend on unfairly traded inputs that cause material injury to a U.S. industry and American jobs,” said Craig Annenberg, the CEO of NORPAC, in a statement. But according to Stop Tariffs on Printers & Publishers (STOPP) a coalition of associations and companies fighting newsprint tariffs, it’s the tariffs themselves that threaten American jobs. “The proposed tariffs will force our member companies to cut jobs not only at newspapers, commercial printing and book publishing operations, but throughout the supply chain, such as paper manufacturers, ink suppliers, fuel producers and equipment manufacturers,” says STOPP’s website. “The tariffs will have unintended consequences and harm businesses, workers and local communities.” The duties are already impacting papers across the nation; the Tampa Bay Times cut 50 staffers in response to the tariffs, which they estimate will cost their newspaper $3 million this year. In Syracuse, Eagle Newspapers publisher David Tyler said paper costs have gone up 10 percent. “Over the course of the year [that’s] tens of thousands of dollars,” Tyler said. “I spoke with some other publishers downstate, and some of them are reporting increases of as much as 40 percent.” While the Commerce Department argues that it’s cheap Canadian paper that’s undermining American publishing jobs, publishers instead point to the rise of the digital age and attendant decline in print media. According to STOPP, the demand for newsprint in North America has declined by 75 percent since 2000, and 78 print mills have closed or converted since 2007. The Associated Press reports that, as of 2018, the American newspaper industry employs just over 150,000 people, which is about 276,000, or 65 percent, fewer than 20 years ago. The International Trade Commission will hold a hearing on the newsprint tariffs on July 17 (after this story went to press), so publishers may still have a chance to have the duties thrown out. But publishers aren’t optimistic. And if the tariffs remain, the consequences could be severely damaging to smaller papers, in particular. “While the big national and regional papers may have less trouble finding the funds to keep their print editions coming, we could see small publishers lose footing, and those tiny local papers are some of the most vital members of our news community,” said David Chavern, who serves as president and CEO of the News Media Alliance. “Under the right conditions, those papers can find a way to maintain their footing, but if the newsprint industry can’t support them, those communities will become news deserts, and that’s a future none of us want.”


Progress & Innovation

EAGLE NEWS

July 25, 2018

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make a splash in old forge Enchanted Forest Water Safari offers family fun this summer

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nchanted Forest Water Safari, New York’s largest water theme park, is open for the season. Visitors can enjoy two family circus show acts, the high-flying thrills of The Flying Bells Trapeze and Aerial Lyra; and the Ayala Family, a high-energy extravaganza featuring hair hang, rola bola, foot juggling, spinning cube and perch pole. The park features 32 heated water rides with a focus on family fun for all ages along with classic

amusement rides, fun food, exciting games, cool shops, private cabana rentals, storybook themed characters, a family circus show and more. Water Safari Resort’s Stay ‘N Play package features discounted lodging at nearby Old Forge Camping Resort (excluding cottages) or Water’s Edge Inn Sunday through Thursday nights and discounted tickets to Enchanted Forest Water Safari and Calypso’s Cove Family Fun Park. Calypson’s Cove, located next door to Water Safari, features brand new go-karts, kiddie go-

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Enchanted Forest Water Safari features 32 heated water rides, along with classic amusement rides, food, games, shops, private cabana rentals, storybook themed characters, a family circus show and more.

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karts, bumper boats, batting cages, a zip line, a rock climbing wall, mini golf and more than 40 arcade games along with pizza, wings and more. calypsoscove.com or call 315-3696145 Downtown Old Forge is known for friendly people, quaint main street shops, top quality restaurants and numerous outdoor activities. In the summer, you can hike, canoe or kayak, boat, jet ski, visit View Arts Center or several other area museums, take a train ride or a cruise, enjoy live entertainment or just kick back and relax. More information can be found at Experienceoldforge. com or Oldforgeny.com For more about Enchanted Forest Water Safari call 315-369-6145 or visit watersafari.com.

Photo with Paul Bunyan is tradition for many families

For more than a century, the giant lumberjack Paul Bunyan has been the subject of thousands of exploits that are treasured among generations in the United States. At Enchanted Forest Water Safari, “Tall Paul” has been the subject of millions of snapshots that are treasured in family albums and now countless social media posts. The 19-foot-high statue has greeted visitors to the park since its opening in 1956. “We have guests come to the park with their kids and even their grand kids because their parents posed with them when they were kids. We’ve seen photos that include at least four generations of families creating this wonderful family tradition,” said Katie Wojdyla vice president and director of marketing. So why not continue the tradition or start one this year?

From page 10

dence-based guidelines for timely heart attack treatment,” said Tim Henry, M.D., chair of the Mission: Lifeline Acute Coronary Syndrome Subcommittee. “We applaud the significant institutional commit-

ment to their critical role in the system of care for quickly and appropriately treating heart attack patients.”

About Mission: Lifeline

The American Heart Association’s

Mission: Lifeline program helps hospitals and emergency medical services develop systems of care that follow proven standards and procedures for STEMI patients. The program works by mobilizing teams

across the continuum of care to implement American Heart Association/American College of Cardiology Foundation clinical treatment guidelines. For more information, visit heart.org.


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EAGLE NEWS


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