Vendor policy procedure

Page 1

Vendor

Policies and Procedures

FINAL Effective May 1, 2016


Table of Contents 1. 2. 3. 4. 5. 6. 7.

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Earth Fare Overview 1.1. Objective 1.2. Use of Technology Conducting Business with Earth Fare 2.1. Category Managers and Buyers 2.2. Vendor Code of Conduct 2.3. Indemnification Obligation 2.4. Vendor Terms and Conditions Vendor Information 3.1. Potential Vendors 3.2. New Vendors 3.3. Changes to Existing Vendors (except EFT Remittance) 3.4. Changes to EFT Remittance 3.5. Insurance Requirements Goods For Resale 4.1. New Item Information 4.2. Sample Request Policy 4.3. Boot Program 4.4. Shelf Management - Planogram Process 4.5. Item Information Changes 4.6. Base Cost Change 4.7. Promotional Deal Submission 4.8. Invoice Discrepancies 4.9. Product Returns to Vendor / Manufacturer / Reclamation 4.10. Rebates 4.11. Private Label Vendors Warehouse Delivery Direct Store Delivery (DSD) Other Goods and Services 7.1. Store Repairs and Maintenance 7.2. Capital Construction Costs 7.3. Company Expenses 7.4. Online Auctions

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8. 9.

Invoice Requirements and Payments 8.1. Invoice Requirements 8.2. Billing Options 8.3. Timely Submission of Invoices 8.4. EDI Invoicing - Goods For Resale 8.5. Payment Policy 8.6. Vendor Inquiries and Correspondence Administrative Costs

Appendices A. Vendor Code of Conduct B. Quality Standards C. Vendor Terms and Conditions D. New Vendor Accounting Application E. New Item Form F. “Boot” List Agreement G. The “Boot” List H. Planogram Program and Requirements I. Store Listings J. Contacts at Earth Fare

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1.

Earth Fare Overview

At Earth Fare, Inc. (Earth Fare), our mission is to make it easier for everyone to eat healthier and live better lives. We earned our customers’ trust and loyalty by empowering them to make better choices every day, consistently delivering on our promise of healthy food for everyone. We could not have done this without the support and extraordinary products of our vendor partners. Forty years later, Earth Fare continues to distinguish itself as the most authentic healthy food grocer in the U.S. Our unwavering passion for customer experience excellence incorporates the highest food Quality Standards in the industry with compelling value, product selection, and friendly, knowledgeable service. And we are just getting started. With an aggressive expansion plan fueled by in-market success, we look forward to showing more people the path to healthier living is as easy as walking through our front door. Our aggressive growth trajectory in 2016 and beyond will result in an expanded footprint across the U.S. to help more customers begin their journey to a healthier lifestyle. We are proud to consider you an important partner as we work together to mutually grow our businesses. To prepare for our future scale, we took the opportunity to reflect on our policies and procedures to bring us in-line with standard industry practices. The review process highlighted several areas for improvement with respect to how we conduct business with our vendors. As a result, we have outlined in this document our expectations and requirements that will allow our relationship to be conducted efficiently and effectively. This guide outlines the procedures for the supply of goods and services to Earth Fare, including new vendor setup, changes in vendor information, communication of item costs, invoicing, and payment policies. The established requirements will provide vendors with Earth Fare’s expectations as they relate to invoicing requirements, electronic data interchange (EDI), payments, and store deliveries. The guide will be sent to vendors electronically prior to effective date. It is also available upon request. Updates will be conducted on an ongoing basis. Amendments of significance will be sent to you provided you have supplied us with an e-mail address.

1.1. Objective Earth Fare vendor relations objectives are as follows: • Receive timely, accurate, and complete information on vendors and items • Ensure accurate information is maintained in our systems • Receive and record shipments accurately as quantity and cost • Process payments and credits for vendors efficiently and within acceptable payment terms. • Respond to vendor inquiries in a cost efficient and timely manner. • Protect our customer safety with an agreed upon effective and efficient product recall policy.

1.2. Use of Technology

Improved efficiencies and a decrease in manual efforts are critical to remaining successful in the competitive market place. Earth Fare is achieving success by taking advantage of the speed and accuracy of one of today’s electronic commerce alternatives, Electronic Data Interchange (EDI). EDI greatly improves our ability to process large volumes of invoices for our suppliers. This process eliminates many of the errors that frequently occur due to manual entry and allows Accounts Payable to process invoices in a timely manner. Earth Fare is in the process of migrating to EDI and offer either traditional EDI communication or a web based alternative.

2.

Conducting Business with Earth Fare

This section outlines for our vendors, the policies and practices that are important in working with you to provide product and services to Earth Fare.

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Earth Fare is committed to a partnership with its vendors in the pursuit of delivering value for its customers. The contribution of our vendors is an important component of our ability to meet our customer’s needs. In that relationship, we expect our vendors to adhere to a high standard and level of integrity in the conduct of its business dealings.

2.1. Category Managers and Buyers

Our Buyers and Category Managers select vendors on the basis of merit and business related criteria. When meeting with our team, be respectful of their time. It is advisable to arrange meetings well in advance, provide an agenda of the items you wish to cover, and arrive with any information or details that would assist our team in moving to the next step. By working together we can ensure that we operate collectively in an effective and efficient manner and that our focus remains on the Earth Fare customer.

2.2. Vendor Code of Conduct

See Appendix A for our Vendor Code of Conduct. It is expected that vendors will review the document, sign the acknowledgment page, and return it as indicated. A log will be maintained of acknowledgment pages. Non-responsive vendors will be subject to delisting as an authorized vendor.

2.3. Indemnification Obligation

The vendor represents and warrants with respect to the products and services (the “Products�) purchased by Earth Fare from the vendor that, among other things, (i) all statements contained on the Product packaging and/ or advertising and marketing materials provided by the vendor are true and correct; (ii) that no Products nor their advertising, marketing materials and packaging will in any way violate any laws or the intellectual property or other rights of any third party, including the rights of privacy and publicity; (iii) all Products and their packaging are free of material defects, are safe for their intended purposes and are designed, manufactured and distributed in a workman-like manner using reasonable care and in accordance with industry standards. The vendor must defend, indemnify and hold harmless Earth Fare from and against any and all claims which may be alleged in connection with the Products, with respect to and including any warranties, advertising, manufacturing defects, infringement and noncompliance with laws.

2.4. Vendor Terms and Conditions See Appendix C for our Vendor Terms and Conditions.

3.

Vendor Information

3.1. Potential Vendors

The first step for a vendor wishing to do business with Earth Fare is to contact the appropriate Category Manager or Buyer for the products they wish to present. The appropriate Category Manager or Buyer will guide you through the next steps as well as provide you with our Quality Standards. To assist you with making the appropriate contact see Appendix L for general inquiries.

3.2. New Vendors

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A New Vendor Accounting Application form is provided to new vendors by Merchandising. The form requests the following information: • Vendor Name, Address, Contact and Email Information • Vendor Remittance (Payment) Address EFT • Sales Person / Representative • Vendor Shipping and Discount Information • Tax Information • Product Liability Insurance • Vendor EDI Information • Damages / Defectives / Returns Policy Vendor must include a completed W-9 form with application. Each form must be completed electronically and returned to our merchandising team for review. The respective e-mail addresses are located in Appendix L. Please state the subject line as “New Vendor – vendor name”. Each new vendor will be subject to a credit verification process that will be identified at the time of establishing the relationship with Earth Fare.

3.3. Changes to Existing Vendors (except EFT Remittance)

All correspondence regarding changes to name, address, or legal structure must be communicated electronically to Merchandising. Please use the New Vendor Accounting Application and include: • Company Name • Tax Number • Prior Parent Company Name and New Parent Company Name (if applicable) • Prior Company Address and New Company Address (if applicable) The respective e-mail addresses are located in Appendix L. Please state the subject line as “Changes to Existing Vendor – vendor number – vendor name”.

3.4. Changes to EFT Remittance

Vendor files are updated by Accounts Payable for EFT remittance changes when written notification is received. This should be sent electronically on company letterhead to Accounts Payable at accounts.payable@earthfare. com. Please state the subject line as “Changes to EFT Remittance – vendor number – vendor name “.

3.5. Insurance Requirements

Earth Fare requires a certificate of insurance from the vendor for so long as the vendor sells products to Earth Fare and for a period of three (3) years thereafter. The requirements are as follows;

• Electronically: The e-mail address is located in Appendix L. 6

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Please state the subject line as “Insurance Requirements – Vendor number – Vendor name”

4. Goods for Resale 4.1 New Item Information

Earth Fare expects its vendors to be responsible for the timely completeness and accuracy of submitted item information including product costs and case weight/dimensions. This will help ensure safe and successful distribution through the Earth Fare supply chain. The forms and the process to communicate new item details including cost are set out in the New Item Form are available from our Category Managers or Buyers.

4.2 Sample Request Policy

Samples are to be provided to Category Managers during Category Reviews and for new items. Four (4) pieces of product at the time item is accepted are to be shipped as follows: Earth Fare 220 Continuum Dr. Fletcher, NC 28732 Attn: Category Manager, Re: Samples In addition, 1 picture of the product in digital form with print quality for reproduction in advertising materials must be supplied.

4.3 Boot Program

Earth Fare is committed to selling only the best, most natural foods. In order to adhere to that philosophy we have identified the list of ingredients that are prohibited from our products. The banned list is reflected in the “Boot List” available from our Category Managers or Buyers The details of the program and the implications of failing to adhere is set out in the document “Boot Agreement”, which is also available from our Category Managers or Buyers

4.4 Shelf Management – Planogram Process

An overview of the Earth Fare planogram process is available from our category managers or buyers. Once products are approved please send product samples for planogramming to: Planogram Solutions, INC. Attn: “Grocery Category Manager” 9080 Golfside Drive Jacksonville, FL 32256-7793

4.5 Item Information Changes

The vendor is responsible for communicating item/case/pallet configuration changes during the products’ life at Earth Fare in a timely manner. We consider any item requiring a new bar code following the standard industry protocols to be a “New Item”. Earth Fare policy requires all changes including, but not limited to, cost changes to be communicated at least 90 days in advance of the effective date. The forms and the process to communicate item change details including cost are set out in the New Item form EARTH FARE VENDOR POLICIES EFFECTIVE MAY 1, 2016

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are available from our Category Managers or Buyers

4.6 Base Cost Changes

Earth Fare policy requires cost changes to be communicated at least 90 days in advance of the effective date. Cost changes will not be accepted with an effective date between November 15th and January 15th. Forms for cost change notification must be completed and submitted with all Earth Fare product numbers as well as product GTIN / UPC.

4.7 Promotional Deal Submission

Earth Fare offers a number of ways for vendors to promote sales of their items within our merchandising program. They include advertising in flyer, in-store temporary price reduction, and Tomato Bank promotions. All deals in support of the promotion must be presented to the Category Manager for consideration. The forms for deal presentation are available from our Category Managers or Buyers.

4.8 Invoice Discrepancies

Earth Fare deducts from supplier disbursement for the following transactions: • Pricing or Billing Errors • Receipt Shortages • Receipt Damages • Processing Fees • Credit Memos • Returns • Failure to Comply Charges All supporting documentation for deductions will be presented with the check’s remittance. It is expected that vendor invoices contain unit costs that have been submitted in accordance with section 4 and if applicable reflect any temporary cost reductions. Should Earth Fare’s item cost files contain a lower amount than is reflected on the invoice, Earth Fare will process a deduction for the cost discrepancy. Suppliers must notify Earth Fare, in writing, within 30 days of the check date if they determine a deduction is not valid. Otherwise the deduction will be deemed valid.

4.9 Product Returns to Vendor / Manufacturer / Reclamation

It is expected that vendors will reach an acceptable agreement with Earth Fare in respect of product returns. Any formal policies of the vendor in regards to return should be provided in advance of product delivery.

4.10 Rebates a. b. c. 8

Rebates are considered to be any reductions for cost or other allowance provided by vendors that are based on an element of performance (e.g. purchasing, advertising). Rebates are an essential component of reducing Earth Fare’s costs of doing business. In order for Earth Fare to remain competitive and meet its customers’ expectations it is incumbent on our vendors to inform and make accessible all available rebates. Rebate programs are generally established on an annual fiscal basis covering the months July through June of the succeeding year. Such arrangements are documented in vendor term agreements. These may be set part way in the year, set on an annual basis, or set to automatically renew. Those that set part way in the year or set annually will require completion at least one (1) month prior to the start of the effective period or the upcoming fiscal year. This is critical to ensure that the arrangements are properly reflected in

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d. e. f. g.

our system and manual work is removed. It is our expectation that all rebate programs or activities are documented and approved prior to the event occurring. This must be indicated in advance by a signed agreement or e-mail confirmation. Failure to provide this will result in additional manual work. Vendor rebates are requested to be paid directly to Earth Fare accounts receivable within 20 days or when applicable, will be processed as a deduction by UNFI. This ensures that amounts owing are processed in a timely fashion. Communication on the amount of the rebate will be provided electronically. Each vendor will provide a contact person and corresponding e-mail address for details on vendor rebates that have been processed Further information will be provided to you by the appropriate Category Manager or Buyer.

4.11 Private Label Vendors

All private label vendors must adhere to the product standards as set out by Earth Fare including packaging, quality, product specifications and trademark protections. Each private label vendor would enter into a separate agreement with Earth Fare which will outline in more detail the terms and conditions specific for each product category. Vendors that would like to provide such products should make contact as set out in Appendix L.

4.12 Demo Program Overview

Our Commitment To Vendors The Earth Fare Active Demo Program is a strategic service offered to Earth Fare vendors. Our demo staff promotes sales of innovative brands and new products, and educates consumers about features and health benefits your customers may not be aware of. We offer support in scheduling and planning your demo. Active Demo Overview Earth Fare offers you several ways for you to spotlight your product on our sales floor. Active and passive demos, merchandising displays, and proof of performance. Benefits: • New product launch-initial trial. • Increase brand/product awareness. • Educate consumers on product features. • Increase sales of featured vendor products. • Increase line extension sales. • Build long-term residual sales.

5.

Warehouse Delivery

Earth Fare currently engages several vendors to operate warehouse and shipment consolidation on our behalf. You will be instructed as to the appropriate destinations of your goods. If direction is provided to ship to our third party facility it is expected that the vendor will comply with the warehouse policy and procedures of the respective vendor.

6.

Direct Store Delivery (DSD)

As Earth Fare does not operate its own warehouse, all vendors of goods and supplies are to operate within the procedures outlined. It includes the request for ensuring accurate receipt and the times that deliveries are permitted. The requirements (including freshness dating) for product deliveries to our stores will be provided by our Category EARTH FARE VENDOR POLICIES EFFECTIVE MAY 1, 2016

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Managers and Buyers upon request.

7.

Other Goods and Services

7.1 Store Repairs & Maintenance and Equipment Maintenance

Please contact the person listed in Appendix L for the requirements for vendors providing store maintenance, equipment maintenance, and store repairs to our stores.

7.2 Capital Construction Costs

Vendor providing goods and services for capital construction projects will be awarded work based on a proposal. The invoice requirements will be identified at that time and will reference the proposal. The new store and renovation work is contracted and payment is requested on a standard AIA application for payment based on the contract. The project is identified by the store name and store number.

7.3 Company Expenses a.

In an effort to consolidate and streamline Earth Fare’s invoicing process for expenses the following must be provided on each invoice: • General Ledger (G/L) Coding or Purchase Order No. (provided by Earth Fare employee) • Earth Fare employee providing authorization

b. If goods or services are provided at or to a particular store, the following information must appear on all invoices: • Store #, Address • Service provided or goods supplied and cost • Taxes c. Unless addressed in an agreement or contract, Earth Fare will no longer accept charges for Fuel Surcharges and Trip Charges/Service Fees. d. It is expected that invoices would be received on a timely basis. see section 8.3

7.4 Online Auctions

From time to time Earth Fare utilizes online auctions as part of our cost negotiation process. The process ensures that all participants understand the specifications in advance of the event and you are provided training on use of the online tool. This provides an efficient tool for gathering competitive bids and creates a level playing field for all competing bidders.

8.

Invoice Requirements and Payments

Earth Fare is committed to paying all invoices with the agreed payment terms.

8.1 Invoice Requirements

These procedures must be followed to ensure invoices are paid with the agreed terms. a. b. c. d. 10

The invoice must reference the receiving store location. Invoice number must be unique and cannot be reused. Duplicate invoice numbers will not be processed. The invoice number is limited to a maximum of twelve (12) digits. Invoice must have the date items were shipped. EARTH FARE VENDOR POLICIES EFFECTIVE MAY 1, 2016


e. f. g.

Invoice must have a complete itemization of items shipped and quantities. Invoice must show total dollars. Invoices sent to any store location will not be processed for payment.

8.2 Billing Options

All store deliveries should be accompanied by an invoice. Store services invoices are also to be provided to the stores unless arrangements are made for a consolidated billing to the head office. All head office related invoices should be sent to the person authorizing the purchase for their approval.

8.3 Timely Submission of Invoices

It is the responsibility of the vendor to match on a timely basis the payments received from Earth Fare to the outstanding invoices. As the vendor should expect to receive payment within 15 days of the standard terms of 30 days from the date of the invoice, the matching process should occur shortly thereafter. Should a payment not be received within that period of time, an inquiry should be submitted to Earth Fare’s Accounts Payable Department as outlined in this policy and procedures document. (see Section 9). Accordingly, a request to review invoices outstanding in excess of 30 days past due should include a copy of the corresponding proper proof of delivery. Invoices in excess of 60 days past due date that have not been previously submitted for review would at the discretion of Earth Fare either be returned to the vendor or processed with an appropriate administrative fee.

8.4 EDI Invoicing - Goods For Resale

Invoices for goods for resale should accompany all goods that are delivered to our stores. In order to initiate payment, invoices should also be sent to us through Electronic Data Interchange (EDI) or a web based alternative (which converts the document to the EDI format). This will capture the key invoice details, allow for efficient input into our system, and provide for a timely verification process. We have engaged a third party provider, Complete EDI Solutions, to assist in the conversion process. Please e-mail us below to indicate your interest and, if applicable, provide your main contact for EDI. We will communicate with your contact to identify requirements and agree on a conversion timetable: There will be no invoice charge for non-EDI submissions during a reasonable period of transition. E-mail address for communication: EDI@earthfare.com Should you choose not to become EDI capable, the invoices should be sent to the accounts payable department as noted in Appendix L. Following our initial conversion period a $25.00 per invoice charge will be assessed which would apply for each invoice not received via EDI.

8.5 Payment Policy a. b. c. d.

Payment terms offered to Earth Fare must be the equivalent to the most favorable terms offered to other customers. Earth Fare would select when available a discount for early payment (for example 2%/ 15 days). Please contact Accounts Payable as noted in Appendix L. For all vendors the payment term starts at the later of receipt of goods and receipt of invoice, best terms application will apply. Payments are generated on the date due. Check mailings or electronic bank transfers will occur on the date due as calculated, and will satisfactorily discharge Earth Fare’s performance of payment within stated payment terms.

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e. The Accounts Payable Manager must approve changes in vendor terms. f. The latest receipt will be used to calculate the due date when multiple receipts are on one invoice. g. For vendors, the later of receipt of goods and receipt of invoice is used to calculate the due date. h. Cash discounts are applied to all invoices transmitted or received after the due date. i. When the vendor’s account is in debit balance, discounts will be taken and will not be considered for repayment.

8.6 Vendor Inquiries and Correspondence a.

Our Accounts Payable Department is prepared to handle your inquiries and request for information. Before making such a request sufficient research should have been done to ensure that the inquiry is appropriate. • All inquiries are to be submitted to the following e-mail address: accounts.payable@earthfare.com • Inquiries by phone will be accepted on an exception basis only.

b. To ensure a timely and complete response, inquiry e-mails should be provided in the following manner: • Subject Line: Identify by category followed by vendor number. Categories are as follows: • Invoice Deductions • Payment Back Up • POD Submission • Check Remittance • Payment Status • Other If responding to our inquiry, please maintain the subject line. •

Body of e-mail: For all inquiries include: • Vendor Name, Vendor Number, Nature of dispute • Requested action: Include as applicable • Invoice Number, Invoice Date, P.O. Number • Location shipped to • Check No. , Reference No. • Amount, Date

Signature Identify e-mail address and phone number for replies

• Attachments: PODs, invoices, and other documents of relevance Attachments in excess of 50 documents should be sent by mail to: Vendor Inquiries, Earth Fare Accounts Payable Department 220 Continuum Dr. Fletcher, NC, 28732

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c. d.

Discrepancies under $100.00 will not be reviewed and researched. Please refer to the relevant section of this document the procedures in respect of your enquiry.

9.

Administrative Fees

The philosophy of Earth Fare is to ensure accurate and timely processing of payments to its vendors. Inaccuracies and late billings detract staff resources from this objective and result in additional administrative costs. Accordingly Earth Fare has set out charges for the costs associated with these incidents. For the processing of invoices and credit notes, and the administration of vendor information including product details, the following applies: a. b. c. d. e. f. g. h.

Late or inaccurate notifications of changes to vendor information including billing address: $50 per incident Inaccurate or incomplete product information including item cost: $100 per SKU Invoice errors such as pricing and quantity as a fault of the vendor: $25 per SKU Missing insurance certificate: Payments will be placed on hold pending receipt. Special research such as invoice reconciliation or research of dated invoices as a fault of the vendor: $100 per hour of staff time. Other errors or failure to comply with the vendor policy: $100 per hour of staff time Items shipped to stores must have been approved and listed for sale by the appropriate Category Manager. Items shipped to stores before items are listed and able to be scanned at check-out will not be paid for. They will be held at store level for 7 days for pick-up by your sales staff; after which time they will be disposed of at vendor cost. Goods for Resale invoices received in paper form without the previous approval of the accounts payable manager: $50 per document.

Appendices A. B. C. D. E. F. G. H. I. J. K. L.

Vendor Code of Conduct Quality Standards Vendor Terms and Conditions Prospective Vendor Information Packet NEW Vendor Accounting Application “Boot” List Agreement The “Boot” List Planogram Program and Requirements Category Management Timeline Planner 2016 Active and Passive Sampling Form Store Listings Contacts at Earth Fare

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Appendix A

Vendor Code of Conduct

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Appendix A Vendor Code of Conduct PLEASE SIGN THIS CERTIFICATION PAGE, SCAN, AND EMAIL TO VENDORCODEOFCONDUCT@EARTHFARE.COM. We expect that all our vendors act ethically, honestly, and fairly when dealing with their employees, Earth Fare, the community at large, and the government. All our vendors must comply with all applicable laws and regulations of all federal, state, and government agencies. 1.

Vendors shall provide a safe, fair, and drug-free work environment for all their employees.

2.

Vendors shall prohibit and proactively guard against sexual and other forms of harassment. Harassment based on such factors as race, color, religion, national origin, disability, age, or any other basis protected by state or federal laws should not be tolerated.

3.

Vendors shall adhere to all equal employment opportunity and non-discrimination federal, state, and agency regulations.

4.

Vendors shall strive to ensure the safety of all products and services provided and adhere to all applicable environmental laws in the course of conducting business.

5.

Vendors should avoid any potential conflicts of interest and shall not deal directly with a family member who is an employee of Earth Fare when such interaction has the appearance of a conflict of interest.

6.

Vendors should conduct themselves in a manner that is free from unlawful or otherwise inappropriate offers or solicitations of gifts in exchange for influence from the government or Earth Fare employees.

7.

Vendors must adhere to all anti-trust and trade regulation statutes when interacting with Earth Fare, competitors, and customers.

8.

Vendors must comply with all laws and regulations relating to the retention and preservation of business records as well as the keeping of confidential and electronic data.

9.

Vendors shall not speak on the behalf of Earth Fare when responding to inquiries by the media, without first obtaining permission from Earth Fare’s Chief Financial Officer.

10.

Vendors shall make sure that all of its employees that have dealings with Earth Fare are aware of and adhere to this Vendor Code of Conduct and report any possible violations to the government and/or Earth Fare.

11.

Vendors may not allow any retaliation against an employee who, in good faith, reports a possible or suspected violation of any law or this Vendor Code of Conduct.

12.

The payment of fees for products and services to any Vendor must be supported by complete and accurate documentation and must be consistent with prevailing rates charged for comparable services.

13.

Vendors should contact the following Earth Fare resources should any questions or issues arise regarding this Vendor Code of Conduct to: • Chief Financial Officer: Scott Little, 220 Continuum Dr., Fletcher, NC , telephone 828-418-1216, email scott.little@earthfare.com

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I certify that I have read, understood, and agree to abide by the principles and responsibilities put forth in this Vendor Code of Conduct. Vendor Name____________________________________ Vendor Number: __________________________________ Date: ___________________________________________ Signature: _______________________________________ Name: ___________________________________________ Title: ___________________________________________

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Appendix B

Quality Standards

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T S E H G I H THE

We pledge

OUR FOOD IS FREE OF: added hormones antibiotics artificial fats and trans-fats high fructose corn syrup artificial sweeteners artificial preservatives bleached or bromated flour artificial colors or flavors 18

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Appendix C

Vendor Terms and Conditions

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Appendix C Earth Fare Vendor Terms and Conditions 1. GENERAL PROVISIONS. All products, goods, merchandise or services (“Products”) purchased or acquired by Earth Fare are expressly subject to these Terms and Conditions. These Terms and Conditions shall apply to, and are incorporated into, any written agreement between Earth Fare and Vendor, including, without limitation, the terms of sale pursuant to which such Products are sold and any other agreement relating to the purchase, sale, delivery or use of the Products. Any different, conflicting or additional terms or conditions set forth in any purchase order (“PO”), order acknowledgment or similar written or oral communication from a Vendor or its representatives are hereby objected to, refused and rejected (without further notice of such objection, refusal or rejection) and shall not be binding on Earth Fare unless agreed to in writing by a corporate officer of Earth Fare. These Terms and Conditions are subject to change without prior written notice at any time and in Earth Fare’s sole discretion. Upon Vendor’s acceptance of Earth Fare’s order or Vendor’s shipment of Products to Earth Fare, these Terms and Conditions shall apply regardless of any additional, different or conflicting provisions in any document or communication from Vendor. 2. ACCEPTANCE. Each PO constitutes an independent and separate contract. Vendor’s acceptance of a PO, inclusive of these Terms and Conditions, will be deemed to occur either through commencement of performance under the PO or written acknowledgment of the PO. Additional or different terms contained in Vendor’s confirmation order or other written acknowledgment of the Vendor shall be void and of no effect unless accepted in writing signed by Earth Fare. No modification of or revisions to these Terms and Conditions shall be valid unless in writing signed by Earth Fare. To avoid confusion, no past practice or course of dealing between parties, industry standard or practice, or usage of trade will constitute a modification of this agreement unless in writing signed by Earth Fare. 3. CANCELLATION. Earth Fare may cancel a PO in whole or in part at any time, two business days before the receipt date of product or service determined by Earth Fare, by written notice to Vendor. Upon receipt of such notice, Vendor shall comply and immediately discontinue the work canceled by the notice, shall incur no further costs of performance and shall terminate any subcontracts and related orders. A cancellation of a PO terminates the agreement as to that PO or the canceled portion of that PO. 4. ABILITY TO PERFORM. No claims, actions, litigation, governmental regulations, governmental practices, contractual restrictions or other matters involving the Vendor exist that in any way would affect Vendor’s ability to perform its obligations to Earth Fare. 5. DELIVERIES. Earth Fare has the right to cancel, without penalty, a PO or part thereof for goods or services if delivery is not made as required. 6. DEDUCTION. Earth Fare may withhold or deduct from and offset against any payments to be made to Vendor and sums or amount due to Vendor under any PO, damages for any breach by Vendor or amounts otherwise owed to Earth Fare. 7. REPRESENTATIONS. Vendor and Earth Fare represent, warrant and covenant to each other that: (i) it has the authority, and any required consents, to execute, deliver, and perform its obligations and that the person signing for each party has implied or explicit authority to execute any agreements between the parties; (ii) the execution, delivery and performance by each party will not conflict with or result in a violation of any law, ordinance, regulation, ruling, judgment, order or injunction of any court or governmental instrumentality to which each party is subject, or by which each party or any of its assets or properties are bound and will not conflict with, constitute grounds for termination of, result in a reach of constitute a default under, require any notice under, or accelerate or permit the acceleration of any performance required by the terms of any agreement, instrument, license or permit to which each party or by which each party or any of its assets or properties are bound. Vendor represents, warrants and covenants to Earth Fare that Vendor has received all required governmental approvals for the manufacture, packaging, labeling, shipping, handling, processing, 20

EARTH FARE VENDOR POLICIES EFFECTIVE MAY 1, 2016


sale, use, licensing, and certification of the Products in the countries, states or provinces or locales where the manufacture, sale, exportation or importation are occurring. 8. PRODUCT WARRANTIES. In addition to all warranties implied in fact or at law, (including the implied warranties of merchantability and fitness for a particular purpose), Vendor expressly represents, warrants and covenants that all goods and services furnished are (i) new (not refurbished or reconditioned), (ii) free from defect in title, design, materials, workmanship, manufacture, packaging, labeling, shipping, handling or processing; (iii) are merchantable, fit and sufficient in all respects for their intended purpose; (iv) are free and clear of all liens, encumbrances and claims of whatever nature; (v) do not violate the intellectual property or other proprietary rights of any third parties; (vi) comply with all applicable laws, regulations, orders, or standards, including any applicable industry, agency or association standards; (vii) are manufactured without the use of child or forced labor and in a safe and healthy work environment for the workers; and (viii) conform strictly to the agreement of the parties including agreements entered into by the parties outside of this policy and procedures document. The product warranties benefit Earth Fare and any person or entity claiming by or through Earth Fare, inclusive of all direct and indirect customers, and will survive acceptance, inspection, delivery, payment, or subsequent use or resale, or other disposition of the Products. 9. DISCOVERY OF DEFECTS. Immediately upon Vendor’s discovery of any defect or failure of any goods in any material way to meet the product warranties, Vendor shall immediately cease to produce and supply any non-complying goods under the PO, quarantine or recall the non-complying goods and immediately notify Earth Fare. 10. BREACH OF WARRANTY. If there is a breach of warranty, Earth Fare, in addition to all other rights or remedies, may return at Vendor’s expense (or destroy at Vendor’s request) the goods for refund or credit at Earth Fare’s option or reject the services for refund or credit. Refund or credit amounts shall include the price of the goods or service plus the sum of all direct and indirect costs associated with uninstalling or otherwise isolating the defective or non-conforming goods or service, inclusive of labor, freight and shipping costs. All warranties shall run to Earth Fare and its direct and indirect customers, and shall survive acceptance, inspection, delivery, payment, subsequent use and resale or other disposition of the goods or services. If Vendor receives notice from any governmental authority or the manufacturer of a product defect or investigation, Vendor will immediately provide Earth Fare with written notice of such event. In the event of any product investigation and/or recall, Vendor will reimburse Earth Fare and its direct and indirect customers fully for all direct and indirect costs and expenses associated with the investigation and/or recall, including labor, freight and shipping costs of recalled products. 11. INDEMNITY. Vendor hereby represents and warrants that with respect to the products and services purchased by Earth Fare from Vendor (the “Products”), (i) all statements contained on the Product packaging and/or advertising and marketing materials provided by Vendor are true and correct; (ii) that no Products nor their advertising, marketing materials and packaging will in any way violate any laws or the intellectual property or other rights of any third party, including the rights of privacy and publicity; (iii) all Products and their packaging are free of material defects, are safe for their intended purposes and are designed, manufactured and distributed in a workmanlike manner using reasonable care and in accordance with industry standards and (iv) Vendor maintains and will continue to maintain the following insurance coverage in connection with the Products, liability risks and indemnification obligations under this agreement, for so long as Vendor sells Products to Earth Fare and for a period of three (3) years thereafter: products liability in the amount of $1 million per occurrence; general liability in the amount of $2 million in the aggregate and $2 million per occurrence; advertising injury in the amount of $1 million per occurrence and worker’s compensation insurance in the amount of $1 million per occurrence, all naming EARTH FARE HOLDINGS, INC. AND ITS SUBSIDIARIES as additional insured for any claims or losses for which the vendor may be responsible. Vendor, on behalf of itself and its parent, affiliates, subsidiaries, associates, officers, directors, employees, Vendors, and agents (the “Vendor Indemnitors”), shall at all times, defend, indemnify and hold harmless Earth Fare its parent, affiliates, subsidiaries, associates, officers, directors, employees, Vendors, and agents from and against all claims, allegations, demands, lawsuits, judgments, recalls, civil penalties or actions, costs, EARTH FARE VENDOR POLICIES EFFECTIVE MAY 1, 2016

21


liabilities, damages, losses and expenses (including attorneys’ fees) incurred or to be incurred, which may be made or brought by any person, corporation, government, governmental agency, class or any other entity whatsoever arising or alleged to have arisen (i) out of the death of or injury to any person or damage to any property which resulted or is alleged to have resulted from any acts or omissions of Vendor Indemnitors and/ or any other persons for whose conduct Vendor Indemnitors may be or are alleged to be legally responsible or from the products or their use; (ii) in connection with the failure or alleged failure of Vendor Indemnitors or any Products to fully comply with any warranties, guarantees, obligations or representations of Vendor hereunder, or otherwise (iii) in connection with any promotional or advertising matter, fixtures, displays, guarantees, representations, warranties, labels, and/or instructions, verbal or otherwise, furnished by Vendor Indemnitors or submitted to Vendor Indemnitors by Earth Fare for approval; (iv) out of any alleged infringement of any patent, design, trade name, trademark, copyright, trade secret, or any other right or entitlement of any third party; (v) out of any environmental , property and/or toxic tort claim, lawsuit, judgment, loss, civil penalty or action; (vi) from the failure of Vendor Indemnitors to comply with any applicable law (vii) anything done, or omitted to be done by the Vendor Indemnitors in connection with the Products and the advertising, marketing materials and product packaging related thereto, including but not limited to manufacturing or design defects; (viii) statements or other content contained in or on the advertising, product packaging or marketing materials related to the Products, provided by the Vendor Indemnitors hereunder; or (ix) the Vendor Indemnitors’ negligence or willful misconduct. This agreement to indemnify, defend and hold Earth Fare harmless applies whether the claim or loss was alleged to have been caused in part by the negligence or fault of Earth Fare. 12. ASSIGNMENT. Any right, title or interest in a PO or any agreement may not be assigned or otherwise transferred by Vendor, whether by operation of law or otherwise, nor may any of the Vendor’s duties and obligations be delegated or performed by any other party without Earth Fare’s prior written consent. 13. COMPLIANCE WITH LAWS. Vendor warrants and covenants that Vendor will comply, and will cause all goods or services furnished to comply with, all applicable national, provincial, state and local laws, rules, regulations, standards and orders of the country of manufacture and the country of importation, inclusive of health and safety requirements and regulations on restricted, toxic, and hazardous materials, environmental and electrical standards, customs regulations, and labor standards. 14. CONFIDENTIALITY. All information disclosed by Earth Fare to Vendor, such as products ordered, pricing, quality control volumes, terms of POs, technical or financial information, forecasts, business plans, strategies and customers’ names and related customer data, is disclosed in confidence for the sole and exclusive use of the Vendor for the sole and exclusive purpose of Vendor’s performance for Earth Fare. Vendor will not publish or permit unauthorized use or otherwise disclose any information disclosed by Earth Fare without the express prior written consent of Earth Fare. 15. GOVERNING LAW. All agreements between Vendor and Earth Fare will be construed, interpreted and controlled solely and exclusively by the internal laws, both procedural and substantive, of the State of Henderson County, North Carolina, without reference to principles of conflicts or choice of law. The United Nations Convention on Contracts for International Sale of Goods does not apply and is specifically excluded. 16. JURISDICTION. All claims, disputes, controversies, actions, suits or proceedings whether in contract, tort, statute or otherwise, arising out of, based upon, related to or in connection with all agreements between Vendor and Earth Fare shall be subject to and determined pursuant to the exclusive jurisdiction of the federal and state courts of North Carolina, and the parties submit to the personal jurisdiction of such courts.

22

EARTH FARE VENDOR POLICIES EFFECTIVE MAY 1, 2016


17. NOTICES. All notices and requests hereunder by either party shall be in writing and shall be personally delivered or sent via a nationally recognized overnight delivery service or certified mail with return receipt requested, and directed to the address of the Parties as follows: If to Vendor: Attn: If to Earth Fare: Earth Fare 220 Continuum Dr., Fletcher, NC. Attn: Chief Merchandising Officer Attn: Chief Financial Officer The notice shall be effective as of the date of delivery if personally delivered, five (5) business days after the date of mailing if sent via certified mail with return receipt requested, and the following business day if sent via nationally recognized overnight delivery service. Notices may also be sent via email, but to be considered effective notice, emails must either be followed up within five (5) days by one of the delivery methods specified above or confirmed by the recipient via a return email. 18. NO WAIVER. Neither party shall be deemed, by any act or omission, to have waived any of its rights or remedies unless such waiver is in writing and signed by the waiving party, and then only to the extent specifically set forth in such writing. A waiver with reference to one event shall not be construed as continuing or as a bar to or waiver of any right or remedy as to a subsequent event. 19. NO AGENCY. Vendor’s relationship with Earth Fare shall not constitute or be considered a distribution relationship, partnership, an employment relationship, joint venture or agency between Earth Fare and Vendor. No party or any of its employees or agents shall have the power or authority to bind or obligate the other party. Vendor is an independent Vendor. 20. SUCCESSORS AND ASSIGNS. All of the terms, covenants, agreements and conditions contained hereto shall be binding and shall inure to the benefit of the parties, and their respective successors, permitted assigns and legal representative unless otherwise prohibited. 21. SURVIVAL. These Terms and Conditions survives any terms and conditions to the contrary contained in POs, correspondence or invoices.

EARTH FARE VENDOR POLICIES EFFECTIVE MAY 1, 2016

23


Appendix D

Prospective Vendor Information Packet

24

EARTH FARE VENDOR POLICIES EFFECTIVE MAY 1, 2016


EARTH FARE VENDOR POLICIES EFFECTIVE MAY 1, 2016

25


2016 Prospective Vendor Information

Thank you for your interest in supplying your product(s) to Earth Fare, the healthy supermarketTM. As your interest no doubt indicates, you are aware of our strong commitment to high quality natural products. Because of this commitment, we rigorously screen all potential vendors to be sure they meet our exacting standards of product ingredients, presentation, company ethics, commitment to our staff and customers, and our mutual success. We are passionate about the health of our customers, team members and the planet and thus offer only the best foods and products as stipulated in our product philosophy. We believe the best quality foods for promoting health are minimally processed foods. We will never compromise our standards of quality.

For your products to be considered please forward the following to the Earth Fare Home Office:

*Full disclosure product ingredient listings (we need to know all ingredients in a product, including those in a “fragrance” and “flavor”) *Appropriate sell-sheets and brochures explaining your products’ features and benefits, as well as information concerning your company history *“Live” samples of all products you wish for consideration, not just a label or a photograph, one of each sku & whole lines if necessary *Certification documents for any special characteristics of your products, including adherence to Good Manufacturing Procedures, GMO testing, ThirdParty Organic Certification, etc.

*Proof of liability insurance so we know you, Earth Fare, and our customers are protected *Full pricing information for your products, including a complete list of UPC codes with descriptions and prices for your products, in hard copy and electronic format

*An outline of standard terms of delivery, including a list of any distributors carrying your products, whether freight is included in product cost, etc. * Payment Terms EF policy is 2%10 net 30

You may be asked to fill out additional forms as necessary. Send items to: Earth Fare, Inc.

Attn: Wellness Purchasing

Wellness

(Click on department to email)

220 Continuum Drive Fletcher, NC 28732 828-281-4800 Your packet will be reviewed and passed on to the appropriate buyer and she/he will contact you if your product is approved for placement or with further questions. Due to overwhelming volume of new products submitted for authorization, Earth Fare can only offer to contact you if we are interested in your product(s). Please provide complete and accurate information as this will expedite the process. Thank you again for your interest in supplying Earth Fare.


CM CATEGORY ASSIGNMENT Updated: 10/21/15 by Jesse Garcia Owner: Jesse Garcia

GROCERY

WELLNESS

Eric Bielsky - DIR

Dwight Richardson - SCM

Melissa Coppel - SCM

OILS (COCONUT, COOKING, & OLIVE)

BULK (BULK, PREPACKAGED & DRIED FRUIT)

DAIRY

VINEGARS NUTRITIONAL BARS (SINGLE & MULTIPACK) BABY (FOOD & GM)

FROZEN

GM & PET

TEA (BAGS , LOOSE & BULK)

KIDS (LUNCHBOX & FRUIT SNACKS)

COFFEE, HOT CHOCOLATE & SUBSTITUTES

RAW FOODS

PASTA & PASTA SAUCES

BAKING BAKING SPICES (SEASONINGS, SALT & LIQUID) BREADS & BAKED GOODS (GROCERY) SWEETENERS (GRANULATED, LIQUID, HONEY & MAPLE)

CANDY SEASONAL CHARCOAL & GRILLING

Karen Lewis - DIR

Chris Slick - SCM

Eric Swanson - CM

PRIVATE LABEL

SNACKS (MIXES, POPCORN, JERKY, NUTS & SEEDS)

Eric Swanson - CM REFRIGERATED BEVERAGES

TORTILLA CHIPS

Misty Turbeville - CM

Liz Rodriguez - CM

Dave Pimental - CM

CEREAL & GRANOLA

A & B SUPPLEMENTS

AROMATHERAPY & INCENSE

BODY TOOLS

JUICES

CONDIMENTS, SALAD DRESSINGS, MARINADES & HOT SAUCE

BRAINS, EYES & HEART

BABY CARE

BOOKS, NEWSPAPERS & MAGAZINES

POTATO CHIPS

WATER (ALTERNATIVE, COCONUT, GALLONS, SINGLE SERVE & SPARKLING)

PICKLES & OLIVES

C & E SUPPLEMENTS

BATH & SHOWER GEL

BULK HERBS

SALSAS & DIPS

NUT & SEED BUTTERS

CHILDRENS HEALTH

BODY LOTION & OILS

GREETING CARDS GIFT WRAP

COLD & FLU

BODY SCRUBS & SALTS

FIRST AID

DIGESTION

BULK BODY CARE

HOME & YOGA

ENERGY, SLEEP & STRESS

CANDLES

SUN CARE & BUG REPELLENT

ESSENTIAL FATTY ACIDS

COSMETICS & FACIAL CARE

TRAVEL SIZES

HOMEOPATHY

DEODORANTS

CALCIUM, MINERALS & AMINO ACIDS

JOINT HEALTH

FEMININE HYGIENE

HERBS & EXTRACTS

SEAWEED SNACKS

JAMS & SPREADS

PRETZELS & RICE CAKES

SPORTS BEVERAGES

CRACKERS

DESSERT MIXES

COOKIES

SODAS, ICED TEAS & MIXERS

Kevin Maddox - CM

INTERNATIONAL (ASIAN, INDIAN, LATIN & MEDITERREAN) RICE & GRAINS PASTA, RICE, BEANS & GRAIN SIDE DISHES OATMEAL, HOT CEREAL & BREAKFAST BARS MILK ALTERNATIVES SOUP, BROTH, CHILI & STUFFING MIXES (CANNED & DRY) CANNED SEAFOOD & MEAT CANNED BEANS CANNED FRUIT & APPLESAUCE CANNED TOMATOES CANNED VEGETABLES

*LOCAL INTEGRATED INTO CATEGORIES DIR - Director SCM - Senior Category Manager CM - Category Manager All emails are firstname.lastname@earthfare.com (click names for hyperlink)

PROBIOTICS SUPERFOODS WOMENS & MENS HEALTH PET WELLNESS LOCAL WELLNESS

GIFT, APPAREL & JEWELERY HAIR COLOR, STYLING & BRUSHES KID'S BODY CARE LIP BALM MEN'S BODY CARE ORAL & GUM CARE SHAMPOO & CONDITIONER SHAVING SOAP (BAR/LIQUID) LOCAL WELLNESS

MEDICINAL TEAS MULTI-VITAMINS & SUPPLEMENTS PROTEIN POWDERS WEIGHT MANAGEMENT LOCAL WELLNESS



2016 NEW ITEM FORM DATE: SUBMITTED BY: BROKER: CATEGORY MGR:

Vendor/Broker has confirmed that these items are in compliance with our food philosophy: yes no

PRODUC T INFO KEY :

01= 100% Organic 02= 95% Organic 03= 70% Organic

F= G= V= L=

VENDOR ITEM #

GMO Free Gluten Free Vegan Local (State)

DEPTH

VEND OR

UNIT DIMENSIONS

WIDTH

BRAND

NAME OR DESCRIPTI CS PACK SIZE (quantity that ON SIZE DESC product is to be ordered in)

VENDOR INFO

HEIGHT

UPC CODE 11 DIGITS (no spaces or dashes)

ITEM INFO UPC CHECK DIGIT

UPC INFO

A= C= D= K= S=

PRICING INFORMATION. ("LIST" is the regular wholesale cost)

LIST COST

MSRP

PROFIT MARGIN

INTRODUCTION DISCOUNT STRUCTURE INTRO -DISCOUNT % PLEASE PUT AS A PERCENTAGE (EXCLUDING OI'S - DO NOT INCLUDE ONGOING DISCOUNT IF DIRECT VENDOR)

EF OFFICE USE ONLY

EF COST

RETAIL

#DIV/0!

#DIV/0!

#DIV/0!

#DIV/0!

#DIV/0!

#DIV/0!

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#DIV/0! #DIV/0! #DIV/0! #DIV/0! #DIV/0! #DIV/0! #DIV/0! #DIV/0! #DIV/0! #DIV/0! #DIV/0! #DIV/0! #DIV/0! #DIV/0! #DIV/0!

#DIV/0! #DIV/0! #DIV/0! #DIV/0! #DIV/0! #DIV/0! #DIV/0! #DIV/0! #DIV/0! #DIV/0! #DIV/0! #DIV/0! #DIV/0! #DIV/0! #DIV/0!

Allergens (Peanuts, etc.) Low Carb Dairy Free Kosher Low Sodium/No Salt

INGREDIENTS: VENDOR MUST MEET EARTH FARE'S INGREDIENT STANDARDS UNDER BOOT PATROL/ FOOD PHILOSOPHY OR PAY PENALTIES AS STATED IN OUR BOOT PATROL PROGRAM. CHANGES IN INGREDIENTS MUST BE APPROVED BY EARTH FARE CATEGORY MANAGER 30 DAYS IN ADVANCE.

RETALIX CAT #

All new item forms must be submitted along with a live sample or detailed pictures of the product for UPC and ingredient acuracy varification. All new item billing will be completed by Earth Fare to the manufacturer/broker. This form commits the vendor/broker to payment within 20 days of introduction of the new item(s). All bills not paid within 20 days will be deducted after invoice proof of performance. All UNFI deductions will result in a UNFI administration fee. Vendors receive billing plus copy of this form. All new items that are autoshipped to the stores must ship at regular net cost to Earth Fare so that they will scan correctly at back door and be accepted. New items will be billed back at list cost minus any OI's through UNFI.

MARGIN

E-MAIL: NOTE IF NEW (N), DELETE (D), OR CHANGE (C)

PLEASE ENTER PRODUCT INFO FROM KEY LIST BELOW

COMPANY: ATTN; BILLING ADDRESS:


Product Samples Samples are to be remitted to Category Manager's during Category Reviews, and for New items to the following Address: Earth Fare 220 Continuum Dr Fletcher, NC 28732

Approved Product Items Once products are approved please send product samples for Planogramming to: Planogram Solutions, INC. Attn: "Wellness Category Manager" 9080 Golfside Drive Jacksonville, FL 32256-7793

IMAGERY Please submit an IMAGE CD to your Category Manager or send a link to where hi-res imagery can be obtained.


2016 Monthly Flyer Deadlines Month

BUY-IN DATES

Promo Dates

January 2016 February 2016 March 2016 April 2016 May 2016 June 2016 July 2016 August 2016 September 2016 October 2016 November 2016 December 2016

12/22-2/3 1/26-3/3 2/23-3/31 3/22-5/4 4/26-5/31 5/24-6/29 6/21-8/3 7/26-8/30 8/23-9/27 9/25-11/1 10/22-11/29 11/22-12/27

12/30-2/2 2/3-3/1 3/2-3/29 3/30-5/3 5/4-5/31 6/1-6/28 6/29-8/2 8/3-8/30 8/31-9/27 9/28-11/1 11/2-11/29 11/30-12/27

AUTOSHIPS SHIP NLT Monday, December 28, 2015 Monday, February 01, 2016 Monday, February 29, 2016 Monday, March 28, 2016 Monday, May 02, 2016 Monday, May 30, 2016 Monday, June 27, 2016 Monday, August 01, 2016 Monday, August 29, 2016 Monday, September 26, 2016 Monday, October 31, 2016 Monday, November 28, 2016

2016 Bi-Monthly Coupon Deadlines ALL Coupon

Start Date

End Date

Jan/Feb 2015

Wednesday, December 30, 2015

Tuesday, March 01, 2016

Monday, October 26, 2015

Mar/Apr 2015

Art Due

Wednesday, March 02, 2016

Tuesday, May 03, 2016

Monday, December 21, 2015

May/June 2015

Wednesday, May 04, 2016

Tuesday, June 28, 2016

Monday, February 15, 2016

July/Aug 2015

Wednesday, June 29, 2016

Tuesday, August 30, 2016

Monday, April 11, 2016

Sept/Oct 2015

Wednesday, August 31, 2016

Tuesday, November 01, 2016

Monday, June 06, 2016

Nov/Dec 2015

Wednesday, November 02, 2016

Tuesday, December 27, 2016

Monday, August 01, 2016

PROMOS DUE W/ ARTWORK & COPY TO CM'S Mon, 10/26 Mon, 11/23 Mon, 12/21 Mon, 1/18 Mon, 2/15 Mon, 3/14 Mon, 4/11 Mon, 5/9 Mon, 6/6 Mon, 7/4 Mon, 8/1 Mon, 8/29

THEME/HOLIDAY NEW YEAR- GET HEALTHY VALENTINES/SUPERBOWL ST. PATTY'S/EASTER SPRING CLEANING/EARTH DAY MEMORIAL GRILLING SUMMER FUN JULY 4TH BACK TO SCHOOL LABOR DAY HALLOWEEN/GF MONTH/NON-GMO THANKSGIVING CHRISTMAS/NEW YEARS


2016 Coupon Book Vendor Coupons with upc's(includes product shot) $3,000 for all stores Coupon Rack at store entrance for two months Coupon visible in flyer for one month Coupons are available online for two months Please see coupon artwork specifications tab

Distribution of Flyers: 12 issues per year merchandised in key locations in each store. Ad fees and Vendor Profiles will be billed directly by Earth Fare to the manufacturer/broker. Fees will be due within 20 days of receipt of invoice. Please pay bill as presented. Checks paid after 20 days are subject to Administrative fees and/or deduction. All bills not paid within 20 days will be deducted after invoice proof of performance. All UNFI deductions will result in a UNFI administration fee.

Ad Formats: Standard Product Ad 1.625”w x 2.375”h (includes product shot) * Please send up to date product imagery. Earth Fare will NOT be responsible for incorrect imagery featured in our flyer if you do not supply the correct artwork. ALL ART MUST BE HI-RES. $2,000

Vendor Profile 4.75"w x 5"h (Bulleted item information) * Please send up to date product imagery $3,000 DO NOT SEND a pre-designed ad. Only hi-res imagery & separate ad copy will be accepted. A Vendor Profile is a great opportunity to showcase product, company, good works and/or a chance to educate consumers. Be creative and excite customers!

Product Photography: Product shots need to adhere to the following digital standards: 1. Please send Lia.Youngblood@earthfare.com and cc: Tanya.Johnson@earthfare.com mailto:Lia Youngblood<lia.youngblood@earthfare.com> mailto:Tanya Johnson <tanya.johnson@earthfare.com>

2. Hi-res digital image, 300 dpi, CMYK (standard photography found on the web is only 72 dpi, this is too low-res and cannot be used for print.) 3. Acceptable file types: jpeg, tif, eps.

Other Options: • Upload imagery to an ftp site or provide link to company’s site with downloadable product imagery • Let us know if your company uses either www.freeadimages.com or www.kwikeesystems.com. Both websites provide large image database management for the grocery industry. Images can be found via UPC search and then downloaded for sales use.


Earth Fare Coupon Booklet Art Specs 2016 Ad Formats: 3”w x 2.08”h

*Overview of Art Specs: • Final coupon art must be 3”x 2.08 at 300 dpi and CMYK. • Include 1/8” bleed (all around for trim) and crop marks. • Leave at least 1/8” margin. The last thing you need is a barcode too close to the trim line. • Include all image links or embed your images. • Save file as an un-flattened PDF or EPS file with ALL FONTS OUTLINED. • Any PMS colors must be converted to CMYK.

**Art Specs Scandown Coupon:

**Art Specs Manufacture's Coupon: • MFTG Barcode beginning with "5" • Legal copy including mailing address • Manufactures Coupon and Expiration Date at the top

Blank space at the bottom for Earth Fare to add barcode 3x2.08 inches

1/8 bleed

Barcode Area Barcode BarcodeArea Area

Email Art to: * Your Category Manager * Lia Youngblood * Tanya Johnson

PLEASE HAVE ALL ARTWORK & PROMO FORMS IN ON TIME. INCLUDE THE BRAND NAME AND THE PERIOD IT BELONGS TO, IN THE SUBJECT OF THE EMAIL. Example: Kiwaii QTR3 Coupon Art

Non-Email Options: If you’re file is too large to email (over 5mb), try one of these other methods. • Upload imagery to an ftp site or provide link to company’s site with downloadable product imagery · Or try a file transfer site like www.YouSendIt.com. It’s free for files under 100mb. NOTE: Earth Fare does not have an FTP site that you can upload you files to. *Earth Fare reserves the right to reject any coupon art that does not meet our standards and is not submitted on time. **Earth Fare reserves the right to edit art once submitted.


Wellness Promotional Form 2016

Date Completed:

Jan. 12/16-2/3

July 6/15-8/3

Feb. 1/20-3/3

Aug. 7/20-8/30

Mar. 2/17-3/31

Sept. 8/17-9/27

2 Week Grand Opening

4 Week Grand Opening

Pricing Event - 3 Days

Oct. 9/14-11/1

Apr. 3/16-5/4

May 4/20-5/31

Nov. 10/19-11/29

June 5/18-6/29

Dec. 11/16-12/27

Category Manager:

Submitted by:

Ad Billing Address:

Brand:

Name:

Name:

OTHER:

Company: Phone: Fax: E-mail:

Company: Address:

Weekly Deal - 7 days

Advertising Fee:

E-mail: Phone:

All ad, demos, and free product billing will be completed by Earth Fare to the manufacturer/broker. This form commits the manufacturer/broker to payment within 20 days of receipt of invoice. All ads, demos and free product not paid within 30 days will be deducted after invoice proof of performance. All bills not paid within 20 days will be deducted after invoice proof of performance. All UNFI deductions will result in a UNFI administration fee. For New Store Grand Openings: This contract confirms that MCB discounts are authorized for initial shipments. For Monthly/Weekly Promos: Earth Fare has right to adjust dates on form to cover shipments dates when needed. Scandowns run one week after promo date. Item information

UPC (11 digits) No Dashes or Spaces Please

Other Comments:

Check Digit (12th digit)

Discount Structure

Total discount Brand

Description

Size

Pack

Distributor

Dist. Item #

(including any on-going discount)

O.I. (OFF INVOICE DISCOUNT, M.C.B. (MANUFACTURER NOT INCLUDING ANY ONCHARGE BACK THRU GOING DISCOUNT) DIST.)

ACTUAL PROMO COST

SCANDOWN ($ PER UNIT SOLD BILLED BACK BY EARTH FARE. Includes one week after promo period)


New Store Placement Authorization Form

Date:

STORE# & LOCATION: ALL 2016 NEW STORES

Broker & Vendor Name: All Brands Associated with vendor: E Mail: Billing Address:

% Of "Case Cost"** to be billed back: Notes:

Maximum Quantity (If Applicable)

Minimum Quantity (If Applicable)

**If the product comes in units, then the case pack is 1 and the case cost is that of one unit.

By signing this form you authorize Earth Fare to bill back the manufacturer listed above for new store product placement. Earth Fare will bill back at List cost at the billback % listed above. Earth Fare will NOT be subtracting OI's through UNFI from the billback %. If an OI exists at UNFI, you the broker/manufacturer must account for this in your Billback Placement % if needed. This applies only to New Store Product Placement. All billing will be completed by Earth Fare to the manufacturer/broker. This form commits the manufacturer/broker to payment within 20 days of receipt of invoice. All bills not paid within 20 days will be deducted after invoice proof of performance. All UNFI deductions will result in a UNFI administration fee.

physically sign and scan or fax back to Earth Fare Broker/Manufacturer's Signature

Date: *Must be an actual signature

***Send completed and signed form via email to the appropriate Category Manager and copy Lia Youngblood. If you do not have access to a scanner please fax to: 828-254-7556


Appendix E

New Vendor Accounting Application

EARTH FARE VENDOR POLICIES EFFECTIVE MAY 1, 2016

35


New Vendor Accounting Application Vendor Legal Name: Vendor Name as it Appears on the Invoice & Check: Contact Person: Accounting Contact Name/Phone: Mailing Address: City:

State:

Phone:

Fax:

Federal Tax ID #

Pmt Terms:

Zip Code:

Vendor must include a completed W-9 form with application Please attach proof of liability insurance, including company name, agent, number and amount of coverage. Minimum Coverages for Commercial General Liability General Liability Each Occurrence

$1,000,000

Personal/Advertising Injury

General Liability Aggregate

$2,000,000

Fire Damages Liability

Products/Completed Operations Agg.

$2,000,000

Medical Expenses

$1,000,000 $100,000 each occurrence $5,000 each person

Earth Fare, Inc. must be named as additional insured and policy must include waiver of subrogation in favor of Earth Fare, Inc. COI must include 30 days notice of cancellation (10 days for non-payment)

Backdoor Receiving and cost updates requirements Earth Fare will scan all deliveries by item at our back door receiving area and will refuse items that do not match in our system as an authorized item at time of delivery. Each vendor is required to submit all cost changes to Earth Fare in an electronic cost data file. Earth Fare will not honor cost changes on items without a 90 days notice in the form of a cost data file. Earth Fare will pay the invoice based on the item cost from the vendor cost data file, rather than from the amount charged on the invoice. Earth Fare will deduct the amount from the invoice for any item that is billed but not received. Earth Fare will include a copy of our list of items received at the cost from the cost data file with the check remittance for invoice totals that differ from our receiver total. The vendor will be responsible for clearing differences on the statement from this receiver document. Vendor Item Cost Data Requirements

Data Format & Delimiters

Required Fields:

Acceptable Data formats:

UPC (exclude the ending check digit) Vendor Item Number Item Description Case Pack Case Cost (Earth Fare case cost, not the catalog case cost) Start date of Case Cost

Text (ASCII) file: item cost data should be in a flat file format (such as a text file); best delimiters to separate the data are a tab or a pipe; we can also import comma-separated files as long as there are no commas included in the actual data. Excel: The item data listed in the data requirements above will also be accepted in a Microsoft Excel document.

File must be sent by email to: Category Manager & DataMgmt@earthfare.com File Naming Convention: Each file name should include the vendor’s name and the date the cost update is effective. For example, if the name of your company is Healthy Foods Inc. and the cost update will be effective February 1, 2009, the file name will be HealthyFoods020106.txt (if your data is in the text format) or HealthyFoods020106.xls (if the data is in the Excel format). Note: If your product includes Earth Fare private label brand items, a separate product warranty agreement must also be signed.

Thank you for your interest in supplying Earth Fare, the healthy supermarket. Providing complete and accurate information with your new product submissions can help expedite the process while we adhere to our purchasing policy standards. A sample of all new items or detailed pictures must be provided to the appropriate Category Manager to verify UPC and ingredient accuracy. Completion of this form does not guarantee permission to place product in Earth Fare stores. I understand that Earth Fare, Inc. reserves the right to submit products for third party testing to ensure product is as stated regarding organic certification, inclusion/exclusion of certain ingredients, and does not include any Earth Fare Boot List items. Earth Fare associates may not accept gifts and gratuities from vendors or potential vendors, except for promotional items such as inexpensive pens, mugs, hats, T-shirts, calendars that bear the company’s name or other gifts of nominal value. I understand and accept the Earth Fare receiving, gift and payment policies as listed above. I also understand that I must keep my Certificate of Insurance current with Earth Fare at all times in order to continue to ship products to their stores and receive payment for those goods. Signature of Authorized Company Representative: Date: Earth Fare Verification Process - EF Use Only Number Called:

Date Turned In:

Who Called:

Category Manager:

Verifiy Business Legal Name:

Product Director Approval:

Verify Business Name on Invoice/Check:

Department:

Verify Mailing Address:

Sub-Dept:

Verify Tax ID:

Authorized Stores:

Date/Time Called:

Corp Finance Approval:

Spoke With:

Vendor ID: Date Added to GP: Eff Date 02/03/16


Appendix F

The “Boot” Agreement

EARTH FARE VENDOR POLICIES EFFECTIVE MAY 1, 2016

37


Appendix F The “Boot” Agreement December 1, 2015 Respected Vendor: We at Earth Fare have always been committed to our philosophy of selling only the best, most natural foods to our customers to protect their (and the planet's) health. Our banned ingredient list with stances against ingredients like Sucralose, High Fructose Com Syrup and Partially-Hydrogenated Oils has set trends in the natural foods industry. In support of this, we have recently launched an in-store program, “The Boot Patrol”, to reinforce the seriousness of our convictions. "The Boot Patrol" works like this: if a team member or customer finds a product on our shelves containing an ingredient that is banned on our "Boot List” we reward that person with a $50 gift card. To date, we have relied on our vendor partners to help us make sure our products match our Quality Standards and don't have to be booted. We are now taking this partnership and reliance to a new level of seriousness, asking our vendors to become responsible partners in “The Boot Patrol” program at Earth Fare. Please review the attached Boot List for approved and banned ingredients. Review and sign the accompanying agreement form. By signing the agreement, you affirm that you have read and reviewed our Boot List and Quality Standards, and realize that to do business with us, you must keep us updated and informed of all ingredients in a product and any changes that may occur to product formulations. In addition, you are agreeing that if you ship product to our store not in compliance with our Quality Standards and Boot List, you will be responsible for: • Reimbursement of product cost • Paid pick up for return of product • $50 per ingredient violation (to offset the cost of the Boot Award to customer or team member) • $50 per store into which the item with the violating ingredient was placed Any vendor partner found guilty of 3 deliberate violations will no longer be authorized to do business with Earth Fare. This applies to food only at this time, we are currently working on Wellness and non-food standards. These policies will go into effect starting April lst, 2009. Thank you for your understanding and participation in keeping our shelves clean as part of the Boot Patrol. Sincerely, _________________________________________________ Chief Merchandising Officer Earth Fare Please sign below that you have read and understood the terms of the Boot Patrol Program outlined in this document.

Brand/Vendor Name: _______________________________________ Signature:_______________________________________ Date: _______________________ Printed Name: _______________________________________________Please send this document back to your category manager at your earliest convenience. Thank you.

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EARTH FARE VENDOR POLICIES EFFECTIVE MAY 1, 2016


Appendix G

The “Boot” List

EARTH FARE VENDOR POLICIES EFFECTIVE MAY 1, 2016

39


Appendix G: The “BOOT� List: Food Ingredient Status at Earth Fare The following list contains ingredients that Earth Fare finds unacceptable in food products. Of course, we recognize that the world of product ingredients is dynamic, so this list will evolve as needed. Also, this list is not exhaustive and any ingredient not listed, which is covered by a Quality Standard statement, will also be banned.

Ingredient Use Acceptable

acesulfame-potassium (acesulfame-K) artificial sweetener NO acetic acid acidity regulator Yes aerosol sprays propellant Yes if no CFCs algin thickener/stabilizer/emulsifier Yes alginic acid thickener, gelling agent Yes alpha tocopherol (Vitamin E) antioxidant, nutrient Yes alpha tocopherol acetate antioxidant, nutrient Yes ammonium bicarbonate (baking powder) leavening/raising agent Yes ammonium chloride dough conditioner, acidifier NO ammonium phosphate leavening agent, dough strengthener Yes annato natural colorant Yes artificial colors colorants NO artificial fats fat substitutes NO artificial flavors flavor enhancers NO artificial preservatives NO artificial sweeteners sugar substitutes NO ascorbates antioxidant, nutrients Yes ascorbic acid antioxidant, nutrient, dough conditioner Yes ascorbyl palmitate antioxidant Yes aspartame artificial sweetener NO azodicarbonamide bleaching and maturing agent NO baking powder leavener Yes barley malt sweetener Yes benzoates in food preservative NO benzoyl peroxide bleaching agent for flour NO beta-carotene antioxidant, nutrient,colorant Yes BHA (butylated hydroxyanisole) antioxidant NO BHT (butylated hydroxytoluene) antioxidant NO biotin nutrient Yes bleached flour artificially aged flour NO bromated flour artificially aged and elasticized flour NO brominated vegetable oil (BVO) flavor carrier/emulsifier NO BST (bovine somatotropin) growth hormone milk NO-milk & meats production enhancer butane glycol humectant, flavor solvent NO calcium bromate dough conditioner, NO maturing/bleaching agent calcium carbonate anti-caking agent, nutrient, whitener Yes calcium caseinate binder, whipping agent, Yes texturizer, nutrient calcium chloride firming agent, particularly in fruits Yes calcium citrate preservative, flavoring, firming Yes agent, buffer, nutrient calcium disodium EDTA antioxidant, preservative NO calcium lactate nutrient, stabilizer/texturizer Yes calcium pantothenate nutrient Yes calcium peroxide dough conditioner, bleaching agent NO calcium phosphate anti-caking, leavening agent, acidulant, Yes nutrient, dough conditioner calcium propionate antimyotic agent NO calcium saccharin artificial sweetener NO calcium sorbate preservative, antifungal agent NO calcium stearoyl-2-lactylate dough conditioner, emulsifier NO 40

EARTH FARE VENDOR POLICIES EFFECTIVE MAY 1, 2016


BOOT LIST Continued calcium sulfate firming agent, dough conditioner, Yes nutrient canola oil Yes canthaxanthine carotenoid colorant Yes caprenin fat substitute NO caramel color colorant (natural) Yes carmine (cochineal) colorant Yes carob bean gum thickener, stabilizer, texturizer Yes carotene colorant(natural), nutrient Yes carrageenan stabilizer, thickener Yes casien (milk protein) nutrient, emulsifier Yes caustic soda (sodium hydroxide) glazing agent for pretzels Yes cellulose stabilizer, thickener, fiber source Yes certified colors colorant (artificial) NO chlorine in household products disinfectant, bleaching agent Yes citric acid acidulant, antioxidant Yes clustered water Yes cocamide DEA surfacant, thickener Yes cochineal colorant Yes cocoa processed with alkali flavoring Yes coconut oil emulsifier, fat Yes corn starch thickener Yes corn syrup sweetener, thickener Yes cottonseed oil NO cream of tartar leavener, acidulant Yes cyclamates sweetener (artificial) NO datem leavening agent NO dextrose sweetener, colorant Yes dicalcium phosphate nutrient, texturizer, dough conditioner Yes dimethlpolysiloxane antifoaming agent NO dioctyl sodium sulfosuccinate thickening agent, emulsifier NO dipotassium phosphate emulsifier, buffer Yes disodium calcium EDTA antioxidant, preservative NO disodium dihydrogen EDTA preservative, NO disodium dihydrogen pyrophosphate preservative, leavening agent Yes disodium guanylate flavor enhancer NO disodium inosinate flavor enhancer NO disodium phosphate protein stabilizer, buffer, emulsifier Yes dl-alpha-tocopheryl acetate synthetic Vitamin E / preservative NO dutch cocoa (alkalized cocoa) flavoring Yes EDTA antioxidant, preservative NO egg albumin nutrient, whipping agent Yes Equal artificial sweetener NO epsilon polylysine metabolism, naturally occurring Yes erythorbic acid antioxidant Yes erythritol sugar alcohol Yes ethyl vanillin artificial vanilla flavoring agent NO ethylene oxide preservative, fumigant NO ethylenediamine tetraacetic acid EDTA preservative NO ethyocyquin preservative & pesticide NO FD & C colors colorant (artificial) NO ferrous gluconate nutrient, colorant Yes foie gras duck liver pate NO fructose sweetener Yes fructose-glucose syrup sweetener at less than 50% fructose OK fruit juice concentrates sweetener Yes fumaric acid acidulant Yes gelatin gelling agent Yes glucono delta-lactone acidulant, leavener Yes glucose-fructose syrup HFCS (Europe/Canada) NO glycerin humecant, flavor & color solvent Yes GMP (disodium guanylate) flavor enhancer NO guar gum thickener, filler, fiber Yes EARTH FARE VENDOR POLICIES EFFECTIVE MAY 1, 2016

41


BOOT LIST Continued

gum acacia stabilizer Yes gum arabic emulsifier, stabilizer Yes gum karaya emulsifier, texturizer Yes gum tragacanth stabilizer, thickener Yes hepta-esters of sucrose emulsifier NO hexa-esters of sucrose emulsifier NO high fructose corn syrup sweetener, thickener NO honey sweetener Yes hydrogenated oil or fat treated oil to prolong shelf NO (artificial trans fats) life, provide texture, body hydrogenated starch hydrolysate sweetener, bulking agent NO hydrolized plant protein flavor enhancer Yes hydrolyzed vegetable protein flavor enhancer Yes IMP (disodium inosinate) flavor enhancer NO invert sugar sweetener Yes irradiated foods sterilized by high energy radiation NO - single source spices, produce, fresh meat & dairy isoglucose HFCS (Europe/Canada) NO isolated soy protein nutrient, filler, binder Yes lactic acid acidulant, antioxidant Yes lactitol sweetener, bulking agent Yes lactose (milk sugar) humecant, crystalline control agent, Yes sweetener lead soldered cans packaging (imported foods most likely) NO lecithin emulsifier Yes levulose sweetener (also known as fructose) Yes locust bean gum thickener, stabilizer Yes magnesium carbonate anticaking agent, alkalai Yes magnesium chloride firming agent, color retention agent Yes magnesium stearate lubricant, binder Yes magnesium sulfate nutrient Yes malic acid acidulant Yes malt extract flavorant Yes maltitol sugar alcohol Yes malto-dextrin texturizer, flavor, dispersant Yes maltose sweetener Yes mannitol sugar alcohol Yes maple syrup sweetener Yes margarine butter substitute NO methyl paraben naturally occurring in fruits; Yes esp blueberries methyl silicone antifoaming agent/antisplattering agent NO methylene chloride used in coffee decaffination NO and spice extraction microparticularized whey protein fat substitiute NO modified food starch thickener, binder, stabilizer Yes mono- and diglycerides emulsifier Yes mono- and diglycerides, aceytylated emulsifier NO esters of mono and diglycerides, Diacetyl tartaric emulsifier NO and fatty acid esters of (DATEM ) mono and diglycerides, lactylated emulsifier NO esters of monocalcium phosphate leavening agent Yes monosodium glutamate (MSG) flavor enhancer NO natamycin-cheese rinds also known as pimaricin or Yes natacyn; mold inhibitor natamycin-cheese slices, mold inhibitor NO crumbles, shreds nitrates/nitrites antioxidant, flavor, color retention agent NO Nutrasweet artificial sweetener NO Oil, solvent extracted chemical extraction of oil from NO 42

EARTH FARE VENDOR POLICIES EFFECTIVE MAY 1, 2016


BOOT LIST Continued base material oleoresin paprika seasoning, colorant Yes Olestra fat substitute NO oxystearin hydrogenated fatty acid NO palm kernel oil emulsifier, fat Yes palm oil emulsifier, fat Yes papain tenderizer Yes partially hydrogenated oil treated oil to prolong shelf life, NO provide texture, body pectin gelling agent, stabilizer, thickener Yes phosphoric acid acidulant, flavoring agent, preservative Yes polydextrose fiber additive, humectant, thickener, NO stabilizer polysorbate 60 emulsifiers NO polysorbate 65 emulsifiers NO polysorbate 80 emulsifiers NO potassium acid tartrate leavener, acidulant Yes (aka cream of tartar) potassium benzoate antifungal agent NO potassium bicarbonate leavener, alkali Yes potassium bisulfite preservative, antioxidant, NO color retention agent potassium bromate dough conditioner, flour maturing agent NO potassium chloride nutrient, salt substitute Yes potassium citrate nutrient, buffer, pH control agent, Yes preservative potassium gluconate nutrient, preservative Yes potassium iodide nutrient Yes potassium lactate naturally occurring in bananas & almonds Yes potassium metabisulfite preservative, antioxidant, color Yes - wines only retention agent potassium sorbate preservative, antifungal agent NO propionates antifungal agent NO propyl gallate antioxidant NO propylene glycol humecant, flavor solvent NO propylene glycol alginate thickeneing agent, emulsifier Yes propylene oxide used to pasteurize raw almonds NO pyrophosphate used to extend shelf life & stop NO formation of crystals quinine (natural source) flavoring agent Yes-naturally derived ractpamine beta-antagonist, drug classification NO rBGH genetically modified growth hormone NO-meats & milk ribbon cane syrup sweetener Yes rice syrup sweetener Yes saccharin artificial sweetener NO silicon dioxide flow agent for powdered foods; Yes main ingredient diatomaceous earth Simplesse fat substitute NO smoke flavoring (natural) flavor Yes sodium acetate pH control agent, flavoring agent Yes sodium acid pyrophosphate leavening agent, buffer Yes sodium alginate thickener, gelling agent Yes Sodium aluminum phosphate leavening agent NO sodium aluminum phosphate leavening agent NO sodium aluminum sulfate leavening agent NO sodium ascorbate antioxidant Yes sodium benzoate preservative, antifungal agent NO sodium bicarbonate (aka baking soda) leavening agent, buffer Yes sodium bisulfite preservative, antioxidant, color NO retention agent sodium caseinate (milk protein) nutrient, emulsifier, whipping agent Yes EARTH FARE VENDOR POLICIES EFFECTIVE MAY 1, 2016

43


BOOT LIST Continued sodium citrate buffer, preservative, emulsifier Yes sodium diacetate preservative NO sodium erythorbate antioxidant NO sodium ferrocyanide anti-caking agent, nutrient Yes soduium glutamate MSG, flavor enhancer NO sodium hexametaphosphate preservative, emulsifier, texturizer NO sodium hydroxide (caustic soda) alkali, glazing agent Yes sodium metabisulfite-food additive preservative, antioxidant, color NO retention agent sodium metabisulfite-shipping preservative, antioxidant, color Yes pads & wines retention agent sodium nitrite antioxidant, flavor, color retention agent NO sodium orthophosphate protein stabilizer, buffer, emulsifier, Yes antimicrobials sodium phosphate protein stabilizer, buffer, emulsifier, Yes leavening agent sodium propionate preservative, antifungal agent NO sodium pyrophosphate leavening agent, preservative Yes sodium silcoaluminate anti-caking agent NO sodium stearoyl-2-lactylate dough conditioner, emulsifier, NO whiping agent sodium sulfite preservative NO sodium thiosulfate antioxidant NO sodium tripolyphosphate preservative NO solvent extracted oils oils extracted with chemical solvents NO sorbic acid preservative, antifungal agent NO sorbitol sugar alcohol Yes sorghum sweetener Yes soy protein isolates nutrient, filler, binder Yes stannous chloride color retention, antioxidant NO Sucanat sweetener Yes succinic acid flavor enhancer, neutralizing agent NO sucralose artificial sweetener NO sucrose polyester fat substitute NO sugar, white & brown sweetener Yes sulfites (sulfur dioxide) preservative, antioxidant, color Yes retention agent Sweet-n-Low artificial sweetener NO tartaric acid acidulant Yes TBHQ (tetiary bulyhydroquinone) antioxidant NO tetrasodium EDTA preservative NO texturized vegetable protein soy protein meat substitute Yes thiamin mononitrate nutrient (vitamin B1) Yes titanium dioxide colorant Yes tocopherols antioxidant, nutrient (vitamin E) Yes tricalcium phosphate anti-caking agent, buffer, nutrient Yes triclosan bacteriacide NO tumeric spice and colorant Yes TVP soy protein meat substitute Yes vanillin artificial flavor enhancer NO vegetable gums thickener, stabilizer, emulsifier Yes vital wheat gluten enhances dough strength and Yes structure of breads whey nutrient, flavor, filler Yes xantham gum thickener, stabilizer, emulsifier Yes xylitol sugar alcohol Yes

44

EARTH FARE VENDOR POLICIES EFFECTIVE MAY 1, 2016


Appendix H

Planogram Program and Requirements

EARTH FARE VENDOR POLICIES EFFECTIVE MAY 1, 2016

45


Appendix H Planogramming Your Project Getting an item approved, merchandised and communicated to the stores at Earthfare is advanced and second to none as far as speed to shelf. Our state of the art processes and technologies provide for the execution of new products to get into the right location, based on the correct number of facings all as a result of analyzing multiple performance factors thru space management best business practices. It is thru these processes that we all benefit by maximizing our efforts to produce the greatest return for both our companies.

Getting Your Product Planogrammed A very important part of getting your product approved and on the shelf, is to get it planogrammed within our process and adhering to the guidelines below. It is our objective to be first to market and on the shelf and we need your help to accomplish that. Our planogram team is through a partnership with Planogramming Solutions, Inc. As many of you might already know PSi, they provide us the most enhanced technology space management experience in the industry. For over 13 years, our partnership with PSi allows us to communicate monthly planogram updates to all stores, for all categories, initiating resets and store openings in record time that provides us performance analysis in category management looking at products, categories, stores weekly sales, gross profit, performance per linear ft., turns and return on inventory investment to name a few as no one can. The most important thing that you can do to make this process work smoothly is to communicate with PSi and make sure that they have your product catalogued and imaged in their system. If necessary, you may have to send a product sample by following the instructions below: For the purpose of computerized planogramming, one live product sample in saleable condition for each of the new items that have been or will be approved for retail distribution needs to be sent to PSi. Please, ensure proper packing and also include any special merchandising instructions or materials that also will be needed (i.e. trays, display case, etc.) Include your name, company and phone number in the case you need to be contacted. If requested, PSi will be glad to provide back this product information for any other future planogramming requests. Ship to: Planogramming Solutions, Inc. Attn: Image Lab 9080 Golfside Drive Jacksonville, Florida 32256 (904) 448-0834

46

EARTH FARE VENDOR POLICIES EFFECTIVE MAY 1, 2016


Appendix I

Category Management Timeline Planner 2016

EARTH FARE VENDOR POLICIES EFFECTIVE MAY 1, 2016

47


CATEGORY MANAGEMENT TIMELINE PLANNER 2016 JANUARY

KEY DATES

DEPARTMENT

CATEGORY

CATEGORY MANAGER

NEW ITEM SUBMISSION ENDS

CATEGORY REVIEW MONTH

STORE RESET MONTH

Grocery

SEASONAL - VALENTINE'S DAY

Dwight Richardson

10/3/2015

October

January

Floral

SEASONAL - VALENTINE'S DAY

Derek Campbell

10/3/2015

October

January

Meat & Seafood

SEASONAL - VALENTINE'S DAY

Paul Stanton/Justin Betson

10/3/2015

October

January

Amanda Julian & Fauna Hartley

Bakery

SEASONAL - VALENTINE'S DAY

10/3/2015

October

January

Wellness

Essential Fatty Acids

Misty Turbeville

10/10/2015

October

January

Wellness

Brain, Eyes & Heart / Antioxidants

Misty Turbeville

10/10/2015

October

January

Wellness

Baby & Children's Health

Misty Turbeville/Liz Rodriguez

10/10/2015

October

January

Grocery

Baby Food & GM

Eric Bielsky

10/10/2015

October

January

Wellness

Immune Health

Misty Turbeville

10/10/2015

October

January

Wellness

Travel Sizes

Dave Pimental

10/10/2015

October

January

Dairy

Vegan

Melissa Coppel

10/17/2015

October

January

Dairy

Milk & Milk Alternatives

Melissa Coppel

10/17/2015

October

January

Grocery

Salty Snacks

Eric Swanson

10/24/2015

November

January

Grocery

Canned Fish/Seafood & Meat

Kevin Maddox

10/24/2015

November

January

Eric Swanson

10/24/2015

November

January

Dwight Richardson

10/24/2015

November

January

NEW ITEM SUBMISSION ENDS

CATEGORY REVIEW MONTH

STORE RESET MONTH

Grocery Grocery

Jerky Dried Fruits

FEBRUARY

KEY DATES

DEPARTMENT

CATEGORY

CATEGORY MANAGER

Floral/Produce

SEASONAL - EASTER

Derek Campbell/Jeffery Owens

10/31/2015

November

February

Meat & Seafood Bakery Grocery Wellness Wellness Wellness Wellness Dairy Grocery Grocery Grocery Grocery Grocery/Wellness Frozen Frozen Frozen Frozen Frozen Frozen

SEASONAL - EASTER SEASONAL - EASTER SEASONAL - EASTER Probiotics Oral Care Aloe Vera First Aid, Sun & Bug Yogurt & Probiotics Salad Dressing Condiments & Sauce/ Marinades Vinegars Cereal Cold & Granola I Nutrition & Protien Bars Meat & Meat Alternatives EntrĂŠes Fruit & Veggies, Potatoes Pasta Pizza Appetizers & Handheld/Pockets

Paul Stanton/Justin Betson Amanda Julian & Fauna Hartley Dwight Richardson Misty Turbeville Liz Rodriguez Misty Turbeville Dave Pimental Melissa Coppel Kevin Maddox Kevin Maddox Eric Bielsky Kevin Maddox Eric Bielsky/Dave Pimental Dwight Richardson Dwight Richardson Dwight Richardson Dwight Richardson Dwight Richardson Dwight Richardson

10/31/2015 10/31/2015 10/31/2015 11/7/2015 11/7/2015 11/7/2015 11/7/2015 11/14/2015 11/14/2015 11/14/2015 11/14/2015 11/14/2015 11/14/2015 11/21/2015 11/21/2015 11/21/2015 11/21/2015 11/21/2015 11/21/2015

November November November November November November November November November November November November November December December December December December December

February February February February February February February February February February February February February February February February February February February

NEW ITEM SUBMISSION ENDS

CATEGORY REVIEW MONTH

STORE RESET MONTH

11/28/2015 11/28/2015 11/28/2015 11/28/2015 11/28/2015 12/5/2015 12/5/2015 12/5/2015 12/5/2015 12/5/2015 12/12/2015 12/12/2015 12/12/2015 12/12/2015

December December December December December December December December December December December December December December

March March March March March March March March March March March March March March

MARCH

KEY DATES

DEPARTMENT

CATEGORY

CATEGORY MANAGER

Frozen Frozen Frozen Frozen Frozen Wellness Wellness Wellness Wellness Wellness Grocery Grocery Grocery Dairy

Ice Cream & Novelties Desserts Breakfast Bread Ice Cream Cones & Toppings Digestion/Cleansing/Detox Aromatherapy & Candles Hair Color / Styling Shampoo & Conditioner Sleep & Stress / Energy Water (Incl. Coconut, Alternative, Sparkling) Shelf Stable Beverages (Soda, Iced Tea, Alt. & Mixers) Shelf Stable/Aseptic Juice Refrigerated Juice

Dwight Richardson Dwight Richardson Dwight Richardson Dwight Richardson Dwight Richardson Misty Turbeville Liz Rodriguez Liz Rodriguez Liz Rodriguez Misty Turbeville Eric Swanson Eric Swanson Eric Swanson Melissa Coppel

Page 1 of 4


CATEGORY MANAGEMENT TIMELINE PLANNER 2016 Grocery Grocery/Wellness

Grilling & Charcoal Refrigerated Beverages (RTD Single Serve)

Dwight Richardson Eric Swanson/Dave Pimental

12/12/2015 12/12/2015

December December

NEW ITEM SUBMISSION ENDS

CATEGORY REVIEW MONTH

STORE RESET MONTH April April April April April April April April April April April April April April April

APRIL

March March

KEY DATES

DEPARTMENT

CATEGORY

CATEGORY MANAGER

Grocery Grocery Grocery Grocery Grocery Wellness Wellness Wellness Wellness Grocery Floral Meat & Seafood Bakery Deli Bulk Foods

Cookies/ Crackers Paper Products, Bags & Wrap/Foil Nutbutter & Spreads, Jams & Jelly Shelf Stable Milk Alternatives Paper Towels & Bath / Facial Tissue Bath & Shower Gel (Scrubs & Salts) Soap (Bar & Liquid) Joint Health Sports Nutrition & Protein Powders SEASONAL - SUMMER SEASONAL - SUMMER SEASONAL - SUMMER SEASONAL - SUMMER SEASONAL - SUMMER Pre-Packaged Bulk, Fruit & Snacks (Trail Mixes)

Eric Swanson Melissa Coppel Eric Swanson Kevin Maddox Melissa Coppel Liz Rodriguez Liz Rodriguez Misty Turbeville Dave Pimental Dwight Richardson Derek Campbell Paul Stanton/Justin Betson Amanda Julian & Fauna Hartley Maggie McIlvaine Dwight Richardson

12/26/2015 12/26/2015 12/26/2015 12/26/2015 12/26/2015 1/2/2016 1/2/2016 1/2/2016 1/2/2016 1/9/2016 1/9/2016 1/9/2016 1/9/2016 1/9/2016 1/16/2016

January January January January January January January January January January January January January January January

NEW ITEM SUBMISSION ENDS

CATEGORY REVIEW MONTH

STORE RESET MONTH

1/30/2016 1/30/2016 1/30/2016 1/30/2016 1/30/2016 2/6/2016 2/6/2016 2/6/2016 2/13/2016 2/13/2016 2/13/2016

February February February February February February February February February February February

May May May May May May May May May May May

MAY

KEY DATES

DEPARTMENT

CATEGORY

CATEGORY MANAGER

Wellness Wellness Wellness Wellness Wellness Grocery Grocery Grocery Grocery Grocery Grocery

Aminos Calcium & Minerals Facial Care & Cosmetics Vitamin C Vitamin A,B,D,E & K General Merchandise (GM) Cleaning & Laundry Pet (Food & Care) Oil (Coconut, Cooking& Olive) Pasta Meals Pasta & Pasta Sauce

Dave PImental Dave Pimental Liz Rodriguez Misty Turbeville Misty Turbeville Melissa Coppel Melissa Coppel Melissa Coppel Eric Bielsky Kevin Maddox Dwight Richardson

Page 2 of 4


CATEGORY MANAGEMENT TIMELINE PLANNER 2016 JUNE

KEY DATES

DEPARTMENT

CATEGORY

CATEGORY MANAGER

NEW ITEM SUBMISSION ENDS

CATEGORY REVIEW MONTH

STORE RESET MONTH

Wellness Wellness Wellness Wellness Grocery Grocery Grocery Grocery/Bulk Grocery Grocery/Wellness

Tea - Medicinal Lip Balm Multi-Vitamins Super Foods Salty Snacks II Rice Cakes Clip Strips Tea - Bagged/Bulk International Foods - Asian, Kosher,Latin Front End Cooler Program

Dave Pimental Liz Rodriguez Dave Pimental Misty Turbeville Eric Swanson Eric Swanson Melissa Coppel Dwight Richardson Kevin Maddox Eric Bielsky/Karen Lewis

3/5/2016 3/5/2016 3/5/2016 3/5/2016 3/12/2016 3/12/2016 3/12/2016 3/19/2016 3/19/2016 3/19/2016

March March March March March March March March March March

June June June June June June June June June June

NEW ITEM SUBMISSION ENDS

CATEGORY REVIEW MONTH

STORE RESET MONTH July July July July July July July July July July July July

JULY

KEY DATES

DEPARTMENT

CATEGORY

CATEGORY MANAGER

Wellness Wellness Grocery Produce Deli Meat Bakery Grocery Bulk Foods Grocery Grocery Grocery

Deodorant & Shave Women's / Men's Health SEASONAL - BACK TO SCHOOL SEASONAL - BACK TO SCHOOL SEASONAL - BACK TO SCHOOL SEASONAL - BACK TO SCHOOL SEASONAL - BACK TO SCHOOL Lunchbox BULK FOODS I Coffee & Coffee Filters Rice & Beans (DRY) Soup & Broth

Liz Rodriguez Misty Turbeville Dwight Richardson Jeffery Owens Maggie McIlvaine Paul Stanton Amanda Julian & Fauna Hartley Melissa Coppel Dwight Richardson Melissa Coppel Kevin Maddox Kevin Maddox

3/26/2016 3/26/2016 4/9/2016 4/9/2016 4/9/2016 4/9/2016 4/9/2016 4/9/2016 4/16/2016 4/23/2016 4/23/2016 4/23/2016

April April April April April April April April April May May May

NEW ITEM SUBMISSION ENDS

CATEGORY REVIEW MONTH

STORE RESET MONTH August August August August August August August August August

AUGUST

KEY DATES

DEPARTMENT

CATEGORY

CATEGORY MANAGER

Grocery Grocery Grocery Wellness Wellness Wellness Dairy Grocery Grocery

Hot Cereal & Cereal Bars Cereal Cold & Granola II Candy/ Chocolate Herbs & Extracts / Bulk Herbs Fem Hy Home & Yoga Eggs, Butter, Cheese & Cultures Honey & Syrup (Sweetners) Baking & Spices

Kevin Maddox Kevin Maddox Dwight Richardson Dave Pimental Liz Rodriguez Dave Pimental Melissa Coppel Melissa Coppel Melissa Coppel

4/30/2016 4/30/2016 4/30/2016 5/7/2016 5/7/2016 5/7/2016 5/14/2016 5/14/2016 5/14/2016

May May May May May May May May May

NEW ITEM SUBMISSION ENDS

CATEGORY REVIEW MONTH

STORE RESET MONTH

5/28/2016 5/28/2016 5/28/2016 6/11/2016 6/11/2016 6/11/2016 6/11/2016 6/11/2016 6/11/2016 6/11/2016 6/11/2016 6/18/2016 6/18/2016 6/18/2016 6/25/2016

June June June June June June June June June June June June June June July

September September September September September September September September September September September September September September September

SEPTEMBER

KEY DATES

DEPARTMENT

CATEGORY

CATEGORY MANAGER

Wellness Wellness Wellness Bakery Frozen Frozen Frozen Frozen Frozen Frozen Grocery Grocery Bakery Bulk Foods Dairy

Body Tools Lotion BULK Body Care SEASONAL - HALLOWEEN Meat & Meat Alternatives II EntrĂŠes II Fruit & Veggies, Potatoes II Pasta II Pizza II Appetizers & Handheld/Pockets II SEASONAL - HALLOWEEN SEASONAL - BAKING SEASONAL - BAKING SEASONAL - BAKING Milk & Milk Alternatives II

Dave Pimental Liz Rodriguez Liz Rodriguez Amanda Julian & Fauna Hartley Dwight Richardson Dwight Richardson Dwight Richardson Dwight Richardson Dwight Richardson Dwight Richardson Dwight Richardson Melissa Coppel Amanda Julian & Fauna Hartley Dwight Richardson Melissa Coppel

Page 3 of 4


CATEGORY MANAGEMENT TIMELINE PLANNER 2016 Grocery Grocery Grocery

Salsa & Dips Baby Food & GM II Yogurt & Probiotics II

Eric Swanson Eric Bielsky Melissa Coppel

6/25/2016 6/25/2016 6/25/2016

July July July

NEW ITEM SUBMISSION ENDS

CATEGORY REVIEW MONTH

STORE RESET MONTH October October October October October October October October October October October October October October

OCTOBER

September September September

KEY DATES

DEPARTMENT

CATEGORY

CATEGORY MANAGER

Wellness Wellness Wellness Wellness Wellness Grocery Bulk Foods Frozen Frozen Frozen Frozen Grocery Grocery Grocery

SEASONAL - Cold, Flu & Immune Sports Nutrition & Protein Powders Weight Management & Blood Sugar Homeopathy Facial Care & Cosmetics II SEASONAL - Cold & Flu BULK FOODS II Ice Cream & Novelties II Desserts II Breakfast II Bread II Canned Fruit Raw Foods Canned Beans, Veg & Tomatoes

Misty Turbeville Dave Pimental Dave Pimental Misty Turbeville Liz Rodriguez Dwight Richardson Dwight Richardson Dwight Richardson Dwight Richardson Dwight Richardson Dwight Richardson Kevin Maddox Eric Bielsky Kevin Maddox

7/2/2016 7/2/2016 7/2/2016 7/2/2016 7/2/2016 7/2/2016 7/9/2016 7/9/2016 7/9/2016 7/9/2016 7/9/2016 7/16/2016 7/16/2016 7/16/2016

July July July July July July July July July July July July July July

NEW ITEM SUBMISSION ENDS

CATEGORY REVIEW MONTH

STORE RESET MONTH

7/30/2016 7/30/2016

August August

November November

NOVEMBER

KEY DATES

DEPARTMENT

CATEGORY

CATEGORY MANAGER

Grocery Meat

SEASONAL - HOLIDAY (Tgiving / Christmas) SEASONAL - HOLIDAY (Tgiving / Christmas)

Dwight Richardson Paul Stanton

Page 4 of 4


Appendix J

Active and Passive Sampling Firm

52

EARTH FARE VENDOR POLICIES EFFECTIVE MAY 1, 2016


Active Sampling Form FY-2016 Category Mgr: SELECT CATEGORY MANAGER

Date:

Submitted by:

Billing Address: MUST BE COMPLETED

Month: SELECT A MONTH

Name:

Name:

Brand:

Company:

Company:

Phone:

Address:

Demo Fee:

SELECT FROM DROPDOWN

Total Fee: BUY IN DATES (discount active for purchasing)

Fax: SELECT DATES

E-mail:

E-mail: Phone:

PROMOTIONAL DATES (discount active for EF customers)

SELECT DATES

SELECT FROM DROPDOWN PRODUCT ALLOWANCE All active & passive demos require a product allowance, product billing will be completed by Earth Fare to the manufacturer/broker. This form commits the manufacturer/broker to payment within 20 days of receipt of invoice. All active demos and free product not paid within 20 days will be deducted after invoice proof of performance. All UNFI deductions will result in a UNFI administration fee. Item information

UPC (11 digits) NO DASHES OR SPACES PLEASE

Check Digit (12th digit)

REGULAR COST

Description

Pack

Distributor MUST BE Size COMPLETED Dist. Item #

COST

MSRP

PROMO COST

COST

MSRP

Other Comments:

AVL 100

Select Stores for demos:

ATH 300

AVL 105 AUG 310

GSO 110

PCH 320

TLH 550

JAX 555

GNE 560

NBL 670

CAR 675

FWA 680

CLT 120 CMG 325

CLT 125

DCR 330

BNE 130

RAL 140 KNX 400 AKR 600

GRW 685

KMZ 700

HTR 160

CAR 145 KNX 405

DAY 610

JNC 410

CLE 620

ALL STORES

CHS 200 CHA 420 CLB 630

SMR205

AUB 500 LOU 650

COL 220 HSV 510

GVL 240 MGM 520

RCK 250

BHM 530


Passive Sampling Form FY-2016 Category Mgr: SELECT CATEGORY MANAGER

Date:

Submitted by:

Billing Address: MUST BE COMPLETED

Month: SELECT A MONTH

Name:

Name:

Brand:

Company:

Company:

Phone:

Address:

Demo Fee:

PASSIVE - 1 case of product per store

Total Fee:

Fax:

BUY IN DATES SELECT DATES

E-mail:

(discount active for purchasing)

E-mail: Phone:

PROMOTIONAL DATES (discount active for EF customers)

SELECT DATES

SELECT FROM DROPDOWN PRODUCT ALLOWANCE All active & passive demos require a product allowance, product billing will be completed by Earth Fare to the manufacturer/broker. This form commits the manufacturer/broker to payment within 20 days of receipt of invoice. All active demos and free product not paid within 20 days will be deducted after invoice proof of performance. All UNFI deductions will result in a UNFI administration fee. Item information

UPC (11 digits) NO DASHES OR SPACES PLEASE

Check Digit (12th digit)

REGULAR COST

Description

Pack

Distributor MUST BE Dist. Item Size COMPLETED #

COST

MSRP

SMR205

COL 220

PROMO COST

COST

MSRP

Other Comments:

AVL 100

Select Stores for demos:

ATH 300

TLH 550

AVL 105 AUG 310

JAX 555

GSO 110 PCH 320

GNE 560

CLT 120 CMG 325

CLT 125 DCR 330

BNE 130

RAL 140 KNX 400

AKR 600

CAR 145 KNX 405

DAY 610

HTR 160

JNC 410

CLE 620

CHS 200 CHA 420

CLB 630

AUB 500

LOU 650

HSV 510

GVL 240 MGM 520

RCK 250 BHM 530


Appendix K Store Listing

EARTH FARE VENDOR POLICIES EFFECTIVE MAY 1, 2016

55


Appendix K

56

EARTH FARE VENDOR POLICIES EFFECTIVE MAY 1, 2016


STORE LOCATIONS ALABAMA Auburn Huntsville FLORIDA Gainesville Jacksonville - North Tallahassee GEORGIA Athens Augusta - Martinez Cumming Decatur Peachtree Corners - Atlanta INDIANA Carmel Fort Wayne Greenwood Noblesville MICHIGAN Kalamazoo NORTH CAROLINA Asheville - South Asheville - West Boone Cary Charlotte - Ballantyne Charlotte - South Park Greensboro Huntersville Raleigh OHIO Akron - Fairlawn Cleveland - Fairview Park Columbus SOUTH CAROLINA Charleston Columbia Greenville Rock Hill Summerville TENNESSEE Chattanooga Johnson City Knoxville - Bearden Knoxville - Turkey Creek

EARTH FARE VENDOR POLICIES EFFECTIVE MAY 1, 2016

57


Appendix L Contacts

58

EARTH FARE VENDOR POLICIES EFFECTIVE MAY 1, 2016


Appendix L Contacts at Earth Fare

Should you need to make contact with a specific area and company individual, please refer to the following list: • Merchandising Contacts Grocery - Eric Bielsky eric.bielsky@earthfare.com Grocery administration and rebates - Stacy Clark stacy.clark@earthfare.com Wellness - Karen Lewis karen.lewis@earthfare.com Food Service & Bakery - Paul Cassara paul.cassara@earthfare.com Specialty - Tina Williford tina.williford@earthfare.com Meat & Produce - Paul Stanton paul.stanton@earthfare.com Private Label - Chris Slick chris.slick@earthfare.com • Accounts Payable accounts.payable@earthfare.com • Store Operations and Deliveries Contact Jenny Frye jenny.frye@earthfare.com •

Finance Department Contacts General - Scott McDonald Accounts Payable (including EFT and Insurance) Scott McDonald

scott.mcdonald@earthfare.com scott.mcdonald@earthfare.com

• Real Estate Contact Steve Jarvis steven.jarvis@earthfare.com • Store Construction, Stores Repairs and Maintenance Contact Jeff Jones jeff.jones@earthfare.com • IT Contact Eric Richbourg eric.richbourg@earthfare.com • General Inquiries Marsha Passoja receptionist@earthfare.com Main reception number: 828-281-4800 • Mailing Address Earth Fare, Inc. 220 Continuum Dr. Fletcher, NC 28732

EARTH FARE VENDOR POLICIES EFFECTIVE MAY 1, 2016

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