BIG E CENTRAL STREAMLINES STUDENT EXPERIENCE

EKU’s new Big E Central, located in the Whitlock Building, combines the services of accounting, financial aid and the registrar in an effort to save students time and reduce stress. When asked what made the visit to Big E Central better than previous visits to various separate offices, sophomore Sasha Carrasco said, “Even though it was packed, I was in and out within 30 minutes with all of my questions answered!”

Recognizing the past frustrations students experienced in trying to resolve financial and academic issues, Bethany Miller, associate vice president of student success, proposed the idea of Big E Central in July 2021. The concept was to provide a one-stop shop for students to address their most important academic and financial concerns. Big E Central officially launched on Aug. 15, 2022.

Big E Central is employed by eight counselors, as well as student workers, to assist with walk-in visits, phone calls, emails and virtual appointments. Now with all three services available in one location, Big E Central helped thousands of students during its first semester of being open.