Board of Directors
Quarterly Report | July - September 2016
READ BRIANA'S EMPLOYMENT SUCCESS STORY
on page 10!
Together, we're changing the way the world defines and views disability by making profound, positive differences in people’s lives every day.
Quarterly Report July – September 2016
01 - 02
Letter from Wendy
03 - 06
Board of Directors and Executive Team
07 - 08
Who We Are
09
Geographical Territory
10
Campaign Spotlight
11 - 12
Meetings and Events
13 - 14
Meet Briana
15 - 18
Strategic Goals
19 - 22
Outcomes and Financials
23
Our Approach
24
Locations
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Dear Easterseals Midwest Board of Directors, Exciting things are on the horizon—and your support and guidance has made them possible! Easterseals Midwest is a lifeline for thousands of families affected by developmental disabilities, including autism. One of the cornerstones of our mission is to build a community where people with developmental disabilities have equal opportunities. Throughout the spring and summer, we have seen the Easterseals community rally together at a number of events including our Walk, Run ‘n Rolls, autism conferences, family events, and our 31st annual Par-Tee Dinner Auction and Tee-It-Up Golf Tournament. These events are a wonderful way to celebrate the people in our care while also raising essential funding to offset the cost of that care. On the public policy side, this spring we saw an incredible victory in our state capital. In May, Governor Nixon signed a bipartisan budget which included $22 million in new appropriations for services supporting people with developmental disabilities. This means that service providers throughout the state, including us, will be receiving the vital support needed to provide care to individuals with developmental disabilities. Most importantly, our leaders also sent a clear message—supporting disability services in our state is a priority. This is the first time in years that we have seen any increase in this funding. Easterseals Midwest relies on a combination of public and private support to provide our services, and without both we couldn’t be there for those in need. Finally, I want to recognize a big step we took together last quarter—the transition to a new Easterseals brand that expresses the energy, optimism, and innovation I see in our community each day. I am thrilled to introduce our fresh look to the world and inspire new friends, supporters, and advocates in the process. While our logo may be different, our commitment to empowering individuals with developmental disabilities will never change. I am proud to be part of a network of quality service providers working to improve the lives of individuals with disabilities and their families. I am proud of the work we do at Easterseals Midwest every day. I am also proud to have you as a partner in this incredible, life-changing work. Together, we are creating a better, more inclusive world for people of all abilities. Thank you for being on the side of the thousands of individuals we serve. You make all the difference. Sincerely,
Wendy Sullivan Chief Executive Officer Easterseals Midwest
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Board of Directors
Sean Donlin
Mark Darrell
Bill Welborn
Marian Nunn
Cell: 314-780-5966 sdonlin@lockton.com Term: 2018 (2) (x) Executive, Governance, Strategic Planning & Development Committees
Cell: 314-575-9387 mark.darrell@spireenergy.com Term: 2018 (2) Executive, Development, Governance & Government Relations Committees
Cell: 314-223-5259 bill.welborn@edwardjones.com Term: 2016 (2) (x) Executive, Governance & Finance Committees
Cell: 314-378-7016 mariannunn@yahoo.com Term: 2017 (2) (x) Executive, Development & Real Estate Committees
Board Chairman
Jacqueline Bardgett
Vice Chairman
Board Treasurer
Board Secretary
Bill Bartelsmeyer
Tricia Bolster
Cell: 314-422-7869 willbart@charter.net Term: 2016 (1) Government Relations Committee
Cell: 314-560-7905 wbol747822@me.com Term: 2018 (2) Program & Strategic Planning Committees
William Florent
Howard Goldberg
Melba Hale
Rich Harkwell
Bob Lee
Cell: 314-378-7842 bill@florentstl.com Term: 2020 (2) (x) Finance, Program & Real Estate Committees
Work: 314-505-8035 howard.goldberg@usbank.com Term: 2016 (2) Audit & Program Committees
Cell: 314-504-4969 ptm76@aol.com Term: 2016 (2) Strategic Planning Committee
Cell: 636-675-2620 rharkwell@apmissouri.com Term: 2018 (2) (x) Executive & Strategic Planning Committees
Cell: 314-537-6570 crazybob@crazybob.org Term: 2016 (2)
Cell: 314-239-9444 jacque.bardgett@gmail.com Term: 2018 (1) Government Relations Committee
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Mary Beth Compton Cell: 816-582-8844 mbcompton@me.com Term: 2019 (1) Srategic Planning Committee
G.T. Cozad, III Cell: 314-359-0813 gt3@cozadgroup.com Term: 2017 (1) Development Committee
Tim McCraw
Michael Monson
Scott Ririe
Kent Schien
Lynn Wallis
Cell: 816-985-3361 mccrawco@swbell.net Term: 2017 (1) Audit & Finance Committees
Cell: 917-648-2049 monson.michael@gmail.com Term: 2018 (1) Strategic Planning Committee
Cell: 314-409-6185 sririe@ctsgroup.com Term: 2016 (2) Real Estate Committee
Cell: 314-691-0007 kschien@innoventor.net Term: 2016 (2) Executive & Governance Committees
Cell: 573-241-7712 lwallis@mail.wallisco.com Term: 2018 (1) Strategic Planning Committee
Rob Woerther
Brian Wright
Judy Kent
Cell: 913-206-4645 bwright@fortune-hr.com Term: 2017 (1) Program & Development Committees
Cell: 314-560-0015 jkent2@earthlink.net Development Committee
Stephen H. Wedel Chris Wittenauer Cell: 314-227-2740 stephen.wedel@lpl.com Term: 2017 (2) Development & Strategic Planning Committees
Immediate Past Chairman
Cell: 314-239-8788 rdwoerther@ssdmo.org Cell: 314-562-5738 cwittenauer@peabodyenergy.com Term: 2017 (1) Executive and Program Term: 2017 (2) Committees Government Relations & Development Committees
Emeritus Director
Term Key (1) = First term ends (2) = Second term ends (x) = E xtended term (officer) eligible for two additional years Each board member is elected to a three-year term and is eligible for a second term. Those directors who serve as officers also are eligible for an additional two-year term.
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Executive Team
Wendy Sullivan
John Adkins
Tom Barry
Jeanne Marshall
Shana Albright
314-394-7022 john.adkins@esmw.org
314-517-2622 tom.barry@esmw.org
314-432-6200 jeanne.marshall@esmw.org
314-394-7044 shana.albright@esmw.org
Stacey Ismail
Nicole Johnson
Micki Keim
Greg Kramer
Laurel Taylor
314-394-7086 stacey.ismail@esmw.org
314-394-7022 nicole.johnson@esmw.org
314-394-7019 micki.keim@esmw.org
Staci Bowlen
Mollie Mattingly
Amanda Bartosch
573-289-2194 staci.bowlen@esmw.org
314-394-7022 nicole.johnson@esmw.org
314-394-7025 amanda.bartosch@esmw.org
Chief Executive Officer 314-283-7705 wendy.sullivan@esmw.org
VP of Employment & Community Services
VP of Autism and Early Childhood Services
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Executive VP of Internal Relations & CFO
VP of Community Living Services
VP of Quality and Organizational Learning
Executive VP of External Relations & CDO
VP of Marketing & Communications
VP of Administration and Finance
Executive VP of Services & CPO
VP of Government Relations & Business Development 314-394-7014 greg.kramer@esmw.org
VP of Development and Special Events
VP of Human Resources 314-567-8137 laurel.taylor@esmw.org
Staci Bowlen Staci Bowlen first joined Easterseals Midwest as a Parent Trainer nearly 15 years ago and was promoted to Vice President of Autism and Early Childhood Services this past June. In addition to her first and current roles, Bowlen has also worked in autism services as an Associate Trainer, Intake Coordinator and Director of Autism Services. This December Bowlen will graduate from Stephens College with her master’s degree in Strategic Leadership. Her focus is on leadership development and employee engagement.
Amanda Bartosch Amanda Bartosch began working with Easterseals Midwest seven years ago as a contractor in the accounting department. She was quickly hired on as the Director of Accounting and promoted to Vice President of Administration and Finance in June. She oversees all accounting, IT, facilities and project management statewide, and holds a degree in accounting from the University of Missouri St. Louis.
Mollie Mattingly With over 35 years of experience developing and managing disability support services, Mattingly brings extensive experience and expertise to her new role as Easterseals Midwest’s Vice President of Quality and Organizational Learning. Mattingly was most recently the Head of Learning Disability Programmes at the Foundation for People with Disabilities in the United Kingdom, a position she held for more than 11 years. While living in the United Kingdom, Mattingly also worked with nonprofit and government agencies in Turkey, Malta, and Australia to improve life for people with disabilities and help them become valued, contributing members of their community.
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AUTISM SERVICES
EARLY CHILDHOOD SERVICES
Easterseals Midwest is the leading nonprofit service provider for adults and children with autism, developmental disabilities, physical disabilities, and other special needs. For more than 50 years, we have offered help and hope to people living with disabilities, and to the families who love them. Through therapy, training, education and support services, Easterseals Midwest helps individuals with autism make lifechanging improvements in their communication and social skills, while troubleshooting problem behaviors. A wide variety of services—including parent training, autism assessments, early interventions, respite services, family navigation, family support groups, community-integration support and therapies—are available.
A child’s environment and social experience in their first three years of life is critical to their brain development and can have a decisive, long-lasting impact on their well-being and ability to learn. For many parents, this is enough to make finding high-quality child care a top priority. Easterseals Midwest’s Early Childhood Services create nurturing environments that educate and include children of all abilities. Our goal is to partner with the community to establish an educational foundation that promotes bright futures for families. As a team, we work together to develop a customized plan to meet your child’s needs and the needs of your family.
COMMUNITY LIVING SERVICES
EMPLOYMENT SERVICES
One of the most important decisions a family will make... “What will happen to my loved one when I can no longer be there to care for him/her?” This is likely one of the toughest questions you struggle to answer, and Easterseals Midwest’s team stands ready to step in and make sure your loved one is cared for indefinitely. We recognize this is a big step for a family to take. Our team works with each family to determine the best option for services, whether that means coming into your family home or moving your loved one to a home of his or her own. Assistance is provided in choosing a location for a home based on several factors, such as the desire to live near family, work or other activities. Either way, the Easterseals Midwest’s team ensures a smooth transition for your loved one and your family. We customize services to meet each individual’s need for support— ranging from just a few hours each month up to 24/7 support. Our community living services team can assist with developing money management and budgeting abilities, community safety skills, nutrition and meal preparation, and housekeeping and personal care skills. Individuals typically live in apartments or homes owned or rented by them or their families.
The Department of Labor reports that only 19.8% of people with disabilities are part of the U.S. workforce. Easterseals Midwest provides an individualized approach to developing the skills, confidence, and real-world experience necessary to find and keep a job. With a variety of programs and services to choose from, we prepare each individual and their family for a successful workplace experience.
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Geographical Territory
• Bolivar • Cape Girardeau • Columbia • Joplin • Kansas City – 3 Locations
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• Poplar Bluff • Springfield • St. Louis – 9 Locations • St. Joseph
Campaign Spotlight
Missouri Autism Awareness License Plates are now available! Autism affects 1 in 68 children. Your specialty license plate purchase will help provide vital services for children and adults in Missouri who have autism.
How can you get yours? Go to awarenessdriveschange.com or call 1.800.200.2119 for more information.
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Meetings
Program Committee Meeting November 9 | 4:00 – 5:30 p.m. Barrett Woods Office
Executive Committee Meeting November 17 | 8:00 – 9:30 a.m. Barrett Woods Office
Government Relations Committee December 8 | 6:00 p.m. Location TBD
Executive Committee Meeting December 15 | 8:00 – 9:30 a.m. Barrett Woods Office
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Events
SOUTHEAST MISSOURI AUTISM CONFERENCE
November 29 | 5:00 p.m. – 8:00 p.m. DoubleTree by Hilton Hotel St. Louis – Chesterfield
Presents the 33rd Annual
November 2 | 8:30 a.m. – 4:45 p.m. Miner Convention Center 2610 E Malone Ave, Miner, MO
CENTRAL MISSOURI AUTISM CONFERENCE
Changing the lives of families impacted by autism
November 30 | 5:00 p.m. DoubleTree by Hilton Hotel St. Louis – Chesterfield
November 16 | 9:00 a.m. – 4:00 p.m. Courtyard by Marriott 3301 Lemone Industrial Blvd, Columbia, MO
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Meet Briana Ask Bri where she sees herself in the near future, and she has a clear answer: in a leadership role at her job. Bri’s vision for her life wasn’t always this focused, but with support from Easterseals Midwest Employment Services, she has become a valuable member of the Kohl’s Bridgeton team.
In the spring of 2015, Bri started as a fitting room associate in the teen and women’s sections. With the support of job coach Kerry Holland, Bri worked on following her department’s routines and effectively managing her time. Her supervisors noticed Bri’s development and began to try her out in other roles, including the men’s department, the jewelry department, and customer service, which required that Bri learn the entire sales floor in order to restock returned items accurately. Bri thrived in her new roles, even being named an Employee of the Month at her store. Now, she has her eye on a new promotion and hopes to become a lead associate in the teen department.
Bri’s growing independence extends beyond the workplace, too. While she previously felt dependent on others to get where she needed to go, Bri now uses Call-a-Ride by herself. She recently got her learner’s permit and is working towards being a licensed driver.
Since beginning services with Easterseals, Bri has gone from just wanting a paycheck to taking ownership of her job and finding meaning in her work. We see big things in the future for this mature, dedicated young woman!
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Strategic plan initiatives & business plan tracking update EXTERNAL RESOURCE DEVELOPMENT: BECOMING THE CHARITY OF CHOICE
1
Acquire the financial resources needed to provide exceptional services and serve more people with developmental disabilities
Strategic Plan
Business Plan
Current Status
A. Improve net fundraising.
Reorganize the development department structure to improve ROI, increase individual giving and increase revenue by 10%.
1. We ended FY16 with the first increase in net fundraising dollars in recent years, though we did not reach our goal of $2.2 M.
Imperatives and Initiatives
FY16 Goals
(as of 6/30, 2016)
2. We have now filled the Development Manager, Community Engagement position and added a Development Manager, Operations to manage our database clean up and eventual migration to a new donor management platform. 3. Phase 2 of the Campaign continues. 4.
B. Advocate for rate increases from government funders to cover the real costs of providing services.
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1. Ensure FY16 rate increases are continued in FY17 DMH budget (a $1.6M impact for FY17). 2. Secure additional minimum 3% DMH rate increase for FY17 (an additional $1.6M for FY17).
We celebrated our biggest year ever at the annual golf tournament. Total fundraising exceeded $460,000, with an increase in sponsorships of more than $130,000 over last year’s event. We have developed a strategy to steward and retain the many new donors we had this year and will be implementing that plan over the next 6-9 months.
As we close FY 2016, there is much to be appreciative for in the Missouri Developmental Disabilities Service System. This was a banner year for new appropriations for Developmental Disability Services. New funds supported by the Missouri Governor and legislature resulted in a 3% COLA and $24 M in general revenue for Rate Rebasing. Additionally, new appropriations expanded waiver services and again eliminated the in-home waitlist. Easterseals Midwest realized an increase of approximately $2.2 M.
Other legislative highlights for this session resulted in the completion of the ABLE Act which allows people with Developmental Disabilities to create a savings account and the passage of a statute that raises the asset limit for people with developmental disabilities so that their benefits are not as readily at risk. August 2nd and November 8th, 2016 are the Primary and General election dates, respectively. The entire Missouri House is running while half of the Missouri Senate is out campaigning. We say goodbye to some of our champions in the House as they are term limited out. Representatives Sue Allen, Anne Zerr, and Tom Flanigan are leaving, while new leadership, Representatives Mike Cierpiot, Scott Fitzpatrick, and Todd Richardson, replace them. An irreplaceable loss in the Senate will be Senator Eric Schmitt. Relationship building is an ongoing activity, and in this election year the events started as soon as the legislative session began in January. On the Department of Mental Health front, the Division of Developmental Disabilities is steadily moving forward with the implementation of the Centers for Medicaid and Medicare’s(CMS) Home and Community Base Services Rule. Missouri’s transition plan has been accepted and two of the Division’s Waiver Amendments have been approved by CMS. Missouri has until December of 2019 to fully implement this Medicaid funded program.
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Raise community awareness
Strategic Plan
Business Plan
Current Status
A. Improve the brand recognition of Easterseals Midwest.
Deliver a comprehensive advertising/media campaign to align with the new national messaging and branding efforts.
Easterseals Midwest, along with the marketing and communication’s team, is in another time of transition--yet we have finally positioned ourselves for success and developed a plan for continued improvement. Over the past few years we have seen name changes, mergers, acquisitions and now, with a solid new brand, we have an exciting road ahead. Even with all the change and new challenges, we have much to celebrate from 2016.
Imperatives and Initiatives
FY16 Goals
(as of 6/30, 2016)
The Key Performance Indicators outlined in our Transformational Agenda truly demonstrate our improvement this year, and we are excited that we have increased our audience on all platforms. Traditional media coverage has seen a 25% increase this year over television, radio, print and internet. On social media, we have seen more than 100% increase in the past two years and in FY16 continued growth of 28%. On Twitter, we saw a 20% increase. On our website, we saw an increase of 36% in website traffic. Moving into FY17, with a new very talented team, we are developing our annual campaign calendars and plans for continued growth in all areas.
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These are a few of the projects that the team has successfully completed during FY2016. • Employment Services Employer Booklet • PEERS Promotion • More Than a Job – HR hiring campaign for all mediums including radio, print and the web • Stronger Together KUDOS cards employee recognition initiative & internal newsletter • Agency Annual Report • Event collateral for more than 20 events and conferences • Early Childhood Academy campaign and promotion • Created Brand identities for ADP and CRM – ConnectMe & ConnectUs • Selected project management platform with planning and development beginning FY17 • Developed new web pages for HR, shared living and numerous other new initiatives • Brand Renaissance training, planning and rollout • Mack & Moxy – Charlie Owens story revealed Perhaps the most exciting were the completion of the Marketing and Communication’s Transformational Agenda. This plan is our bible and will guide our team, and our entire organization, to enhance our brand and promote awareness of our mission. With the Marketing and Communications Transformational Agenda, we now have a roadmap to navigate the ever-changing landscape of new media and how people engage with our work and mission–positioning Easterseals Midwest as the service provider, charity and employer of choice by implementing effective, strategic and comprehensive communication. To be data-driven and quantitative in these efforts, we have set defined goals and KPIs to measure earned media, website traffic, and social media engagement. To actually meet our goals, we must invest in the brand and continue to increase the marketing budget each year. Our desire is to hit the benchmark industry average of a 5% spend of our total annual budget over time. This, along with building solid relationships with the media across our entire region, will place us as a trusted leader in our industry, matching the quality of services we with the recognition needed to best serve our community.
PROGRAM EXPANSION & INNOVATION: BECOMING THE PROVIDER OF CHOICE
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Expand and serve more people with developmental disabilities who need our services
Strategic Plan
Business Plan
Current Status
A. Serve more people with developmental disabilities.
Generate $50M in program revenue overall, with a $5M combined contribution margin.
As of 6/30/16, ESMW generated $49,855,000 in program revenue, which is 98% of annual goal. This fiscal year we have served more than 4,600 people, an increase of 591 from the prior year.
Imperatives and Initiatives
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FY16 Goals
(as of 6/30, 2016)
INTERNAL OPERATIONAL SUPPORT: BECOMING THE EMPLOYER OF CHOICE
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Attract, retain and develop the talent we need to instill a culture and system of service excellence
Strategic Plan
Business Plan
Current Status
A. Improve compensation and benefits for employees.
Provide salary increases to all direct-support staff.
In January 2016, we provided cost of living increases to staff who were not impacted by the raises given in October 2015. To be eligible for the increase, staff had to be in good standing in their role, employed by Easterseals Midwest prior to July 1, 2015, and without a salary increase or promotion in the past six months.
Imperatives and Initiatives
FY16 Goals
(as of 6/30, 2016)
We have rolled out a new performance review system through ADP which will streamline our process and allow us to move to a payfor-performance-based compensation model. This new system will ensure the staff is receiving valuable feedback on their performance and that top performers are compensated for their good work. We have budgeted salary increases to be given in October 2016 for direct support employees and in January 2017 for all other staff. We have moved our open enrollment for benefits from July to January to align with the government exchange and offer our employees more options for coverage.
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Utilize technology to more efficiently manage the organization
Strategic Plan
Business Plan
Current Status
A. Develop and deploy a client relationship management (CRM) information system.
Develop and deploy a CRM system for autism services.
The comprehensive client management system for Autism Services being developed over the past year is in its final stages. We are previewing a final demo in mid-August and will determine from there a Go Live date. We experienced a slight delay in the timeline of the project due to the features being adjusted to meet our expectations.
B. Deploy a comprehensive HR management system.
Deploy an HR information system to replace Kronos.
We completed the initial implementation of ADP in April and are now live with most of our modules. We are stilling fine tuning the system and it will take the next six months to a year to truly implement and maximize the complete system. All Easterseals employees now have an agency email account and computers have been deployed to our program areas to improve agency communication and prepare staff for future initiatives.
Imperatives and Initiatives
FY16 Goals
(as of 6/30, 2016)
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FY 2016 Outcomes Client Satisfaction Survey 100 96.8% 96
94.7%
94% 92%
No Data for FY17
92
88
84 82
Year End FY13
Year End FY14
Year End FY15
Year End FY16
Goal FY17
Employee Turnover 50
44%
40
37%
38%
40% 35%
30
20
16%
10
0
19
Year End FY13
Year End FY14
Year End FY15
Year End FY16
Annualized Turnover Rate
Q1
Q2
Q3
Q4
FY17
Turnover Rate by Quarter
Year End GOAL
FY 2016 Financial Dashboard Total Annual Revenue
FY17 | Q1
$14,600,000
FY 16 | Year End
$51,500,000
FY 15 | Year End
$47,100,000
FY 14 | Year End
$39,300,000
FY 13 | Year End
$38,600,000
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YTD Total Revenue
30 40 Millions
50
60
YTD Total Direct Expenses
Development 3% Program 96%
20
Admin 11% Admin 0%
Development 2%
Program 87%
20
Cumulative Annual Fundraising Revenue
$398,487
FY17 | Q1
$1,575,986
FY 16 | Year End FY 15 | Year End
$1,740,000 $1,850,000
FY 14 | Year End
$2,060,000
FY 13 | Year End
YTD Revenue by Major Program Area Development 3% Early Childhood Education 2% Autism Services 9%
Community Services 9%
Employment 9%
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Investment Activity 3%
Community Living 64%
Total Net Assets
FY17 | Q1
$10,260,000 $9,800,000
FY 16 | Year End FY 15 | Year End
$10,310,000
FY 14 | Year End
$10,310,000 $10,110,000
FY 13 | Year End 9
10
11
12
Millions
Cumulative Annual Net Operating Surplus (Deficit) 400 300 200
$264 $204 $123
$163
Thousands
100 0 (100) (200) (300) (400) (500) (600)
($597)
(700) Year End FY13
Year End FY14
Year End FY15
Year End FY16
Q1
Q2
Q3
Q4
FY17 22
Our Approach We remember our core beliefs, mission and vision when we approach the work of the work of the organization and interact with each of our various key stakeholder groups
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People with Developmental Disabilities
Families
We put the people we serve first, treat them as unique individuals, and tailor our approach and services to help them pursue their goals, dreams and aspirations.
We partner with families and provide them with education and options on how they can help their family members with developmental disabilities pursue their goals, dreams and aspirations.
Community
Staff
We are good community neighbors and provide objective consultation, education and collaboration in support of services, research and government policies, and in support of increasing understanding and acceptance. We advocate on behalf of individuals with developmental disabilities and their families to ensure their needs and capabilities are known and funding of services is a priority.
We recognize our direct staff as our most important asset and provide all of our staff with a supportive, engaging and rewarding work experience, where we all share a commitment to excellence and continuous learning.
Donors, Volunteers and Funders
Board Members
We are good stewards of the financial and other support we receive, and provide precise information about our results to all of our funders and supporters.
We work to engage board members in meaningful ways and enable them to fulfill the fiduciary duties that move the organization forward.
Locations ST. LOUIS OFFICES:
SOUTHEAST MISSOURI OFFICES:
Business Office
Autism Services - Cape Girardeau
Autism Services
Autism Services - Poplar Bluff
13434 Barrett Parkway Drive, Suite 300 Ballwin, MO 63021-3823
10176 Corporate Square Drive, Suite 150 St. Louis, MO 63132-2993
611 North Fountain Street Cape Girardeau, MO 63701-7244
944 Lester Street Poplar Bluff, MO 63901-4936
Community Connections
1143 Olivette Executive Pkwy St. Louis, MO 63132-3205
Community Connections 4100 Rider Trail North Earth City, MO 63045
CENTRAL MISSOURI OFFICE: Autism Services - Columbia 918 Bernadette Drive Columbia, MO 65203-5007
Employment and Pre-Employment Services 3797 Rider Trail South Earth City, MO 63045
St. Charles County Office 4714 Mexico Road St. Peters, MO 63376-1663
Community Living Services - West
211 North Lindbergh Boulevard, Suite 130 St. Louis, MO 63141-7838
Community Living Services - North 3221 McKelvey Road, Suite 101 Bridgeton, MO 63044-2551
SOUTHWEST MISSOURI OFFICES: Autism and Community Living Services - Springfield 3828 South Avenue Springfield, MO 65807-5285
Autism Services - Joplin 1211 South Illinois Avenue Joplin, MO 64801-5026
Community Living Services - Bolivar 830 East Aldrich Road Bolivar, MO 65613-2575
Community Living Services - South
3701 South Lindbergh Boulevard, Suite 204 Sunset Hills, MO 63127-1373
KANSAS CITY OFFICES: Business Office
1712 Main Street Suite 2002 Kansas City, MO 64108-1332
Adult Services
1508 NW Vivion Road Kansas City, MO 64118-4557
Autism and Early Childhood Services 6600A Royal Street Pleasant Valley, MO 64068-8702
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Together, we're changing the way the world defines and views disability by making profound, positive differences in people’s lives every day.
eastersealsmidwest.org 1.800.200.2119