Norfolk Law Society Magazine Issue 42 Online Edition

Page 29

Norfolk Law - Charities - 29

Taking software integration from zero to hero By Julian Bryan, Managing Director, Quill When it comes to software, attempting to be ‘all things to everyone’ is a naïve goal necessitating a never-ending journey.

Central to any law firm, in every respect, whether software or service based, is of course, your clients and their matters: • It’s your clients you need to undertake checks for money laundering • It’s your clients for whom you need to complete statutory forms and e-submissions • It’s your clients for whom you need to present evidence for court • It’s your clients with whom and about whom you need to correspond • It’s your clients you need to service as best you can That’s why we focus software development on integration relating to managing clients and matters. With our complete practice management software, pick ‘n’ mix solutions and third-party integrators, you get the right systems for optimum client and matter management. Whichever route you select – Quill-only or Quill-and-other-suppliers – you enjoy best-of-breed IT with full and seamless integration. Meaning that everything operates as a coordinated whole.

You’re inevitably going to have a number of software applications in your business, from business intelligence and case management to document management and legal accounting, plus everything in between.

Compared to the alternative – running standalone systems with data stored in different disparate places – integration streamlines processes, enhances efficiencies, simplifies administration, reduces costs, provides analytical insights in real time, strengthens security, improves collaboration and much more besides. These benefits add up to superior customer service provision. Happy clients bring (Continues on following page).

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