Hand in hand

GERMAN LOCATION ADVANTAGE

For years, we have relied on implementing most production processes in Germany or in EU countries. Every second STEVENS bike is assembled in Germany, and our custom bike programme is completely implemented in Hamburg. We have another 40 percent of our bikes assembled in other European countries, in accordance with our quality guidelines and taking into account the latest standards in environmental protection, sustainability, fair wages and compliance with employee rights and occupational safety guidelines. We believe that quality and integrity will prevail in the long run, which is why we have our technicians continuously accompany all production steps.

ONLY THE BEST SUPPLIERS

As in the automotive industry, the intrinsic value of the bikes also depends on the quality of the suppliers. For years, STEVENS has had trusting relationships with many manufacturers, who both stand for the highest quality and also produce in Germany like us. These include: Busch+Müller from Meinerzhagen in the Sauerland region – makers of our innovative and high-quality lighting systems, Rohloff from Kassel - drive manufacturer whose hubs are used in our exclusive E-14 bike, industry leader Bosch from Gerlingen who supplies most of the motors for our e-bikes. We are also open to working with smaller, innovative brands, such as the Munich-based company Fazua with their very compact, small electric motors, which provide additional drive on our electrically supported E-Gateway gravel bike.

SUCCESS THROUGH CONTINUITY

For years, STEVENS has relied on its built-up network of almost 600 specialist retailers with whom it has long-standing business relationships. The bicycle market is becoming more and more complex, the range of products on offer more diverse. With this said, we are absolutely certain that good customer service and customer loyalty can only be achieved through working with qualified specialist retailers. In addition, the continuous exchange with many loyal regular customers is becoming more and more intense. We also receive a steady yet wide range of feedback via our social media channels such as Facebook, Instagram, etc. STEVENS continuously ranks very high in surveys by trade journals in terms of brand preference in Germany. This not only makes us proud, but it also gives us a great feeling that we know the needs and requirements of the demanding German bicycle market quite well and that we are on the right track.

E-BIKE