Conquer the World from Luxembourg by EBRC

Conquer the world from Luxembourg

TRUSTED DATA CENTRE, CLOUD & MANAGED SERVICES Discover our awards and certifications

EBRC.COM

EBRC (European Business Reliance Centre)

Discover our solutions for your industry

Positioning Luxembourg as the European Digital fortress in the heart of Europe

Banking & Finance

Fast growing company with large ambition and a taskforce of 150 employees, EBRC is ideally located in Luxembourg, gateway for companies wishing to develop in the European and International markets.

“Professional of the Financial Sector, EBRC is a Trusted Partner delivering ICT Managed Services to the financial sector and in compliance with all the standards related to the management of sensitive information as defined by the financial services regulator, the CSSF (Commission de Surveillance du Secteur Financier, Luxembourg).”

Your One-Stop-Shop partner providing ICT Trusted Services to boost your business Aware that confidence & transparency are key factors, EBRC provides guarantees at all levels and is involved in international certifications processes. «We play and act on the International market and are committed to make Luxembourg the place to be when it comes to the digital economy. The company aims at becoming a European Centre of Excellence in the Management of Sensitive Information. To position ourselves as a Trusted end-to-end partner, we offer a wide range of certifications such as ISO 27001, ISO 20000, ISO 9001, ISO 14001,Tier IV and PCI DSS Level 1», Yves Reding, EBRC CEO.

CIO of a large European Insurance Company

e-Business “EBRC One-Stop-Shop “Trusted Services Europe” give e-Business institutions clear security. EBRC provides us the guarantees for providing solutions, hosting, set-up and management of the whole infrastructure backed up with PCI DSS Level1, ISO 27001, ISO 20000, ISO 9001 certifications.” CEO of a German e-Payment company, active in the European market

OUR BUSINESS IS ORGANISED AROUND SIX STRATEGIC OFFERS

Gaming Trusted Advisory Services

Trusted Managed Services

Trusted Cloud Europe

Trusted Security Europe

Trusted Resilience Services

Trusted Data Centre Services

“If you aim to develop in the European market, EBRC is the Data Centre partner of choice able to offer the most secure and stable environment, availability, lowlatency connectivity, scalability and high bandwidth, crucial criteria to deliver the best gaming experience those players worldwide are looking for.” Testimonial of a major gaming company, located in Seattle (USA)

BioTech & Health Our international awards recognise EBRC best practices and successes • Best Workplaces 2014 • ICT Company of the Year 2013 • Managed Services Provider of the Year 2013 • Best Case with TrustedCloudFactory 2013, eco internet awards - Germany • Best Case Study Example of Cloud Services for the Private Sector 2013, EuroCloud

“EBRC TrustedCloudEurope is a very innovating, open, easy and reliable method of access for all the healthcare stakeholders. EBRC proves its TrustedCloudEurope solution is secure for the most sensitive information (biological samples data, DNA, patients records, etc.)” Eurocloud Europe jury, Best Use Case of Cloud Services for the Public Sector, Paris

Innovation

• Outstanding Contribution to Luxembourg ICT 2012

“All startups have a common objective to make the ideas meet the market quickly. With EBRC TrustedCloudFactory, they are able to automate the full life cycle in only a few weeks. TrustedcloudFactory allows the deployment of a customised PaaS, dedicated to their needs and based on standard tools, process and infrastructure.”

EBRC’s success is based on our Client’s success. Understanding our customers’ business model is the key. This can only be achieved through the development of very close working relationships.

CIO of a Car-Sharing startup, active in the German market and targeting a pan-European development

• European Award for Cloud Services 2012, BroadGroup Data Centre Europe - London • Managed Services Project of the Year 2012

Trusted Services Europe

Trusted Advisory Services

Guidance and advisory in the management of operational risks, information security, business continuity, IT services and IT Outsourcing Our pragmatic risk based consulting approach includes a coherent understanding of your critical business functions, the analysis of risks and vulnerabilities which could impact your operational systems as well as your strategy for organisation and development. • Governance, Risk, Compliance Risk Assessment, Business Impact Analysis ISO 27005 certified Risk Managers Information Security Management System (ISO 27001) PCI-DSS compliance assistance CISO assistance • Business Continuity Management Based on DRII and BCI best practices BCP strategy Crisis Management • Security Advisory Services Penetration testing (OSSTMM & OWASP) Security & Compliance audits & awareness Forensics Security Log Management

Trusted Managed Services

“Trusted Managed Services” enable you to boost your core business while EBRC manages the day-to-day ICT operations.

Our value added proposition ensures the alignment of the service with the Client’s business needs. Industrialised delivery is a key point in providing efficient & costeffective Managed Services, which are based on our ISO 20000 IT Service Management framework commitments. • Project Management : customisation, migration, integration • Service Level Agreement (SLA) & Key Performance Indicators (KPIs) • Dedicated Service Account Management • Vulnerability Management

Technology as a Service, enabling fast & secure business deployment EBRC’s exclusive “Trusted Cloud Europe” includes a full 24/7 service, which gives its clients greater flexibility, security and quality of service. “Trusted Cloud Europe” is operated by EBRC, unique end-to-end provider, in a certified environment (PCI DSS Level 1, ISO 20000, ISO 27001, ISO 9001). EBRC’s objective is to reduce its client’s Total Cost of Ownership (TCO) through industrialisation. •T rustedCloudFactory in partnership with InTech •H igh Availability Around the Clock end-to-end Service •C loud Security Alliance alignment (CSA) •S ecurity & Risk Management culture (ISO 27001, PCI DSS Level 1) • Managed / Unmanaged offer •S tructured and Standardised Services

• IT Transformation – Cloud Readiness Assessment Multi-disciplinary team: IT architects, Project Managers, Security consultants Gap Analysis End-to-end assistance

EBRC calls upon 13 years of experience to provide mature and agile ICT Managed Services using ITIL best practices.

Trusted Cloud Europe

• Data Centre Advisory Services Physical audit Conception & Design (Tier IV certified Designers) Data Centre performance & efficiency • ICT Outsourcing & Performance Advisory Lean Six Sigma certified engineers ITIL Service Management framework Service Level Management

ICT Agile Services to boost your business

• Agile ICT Outsourcing from single component to integrated solutions • Continuous Improvement Program • Performance Management • 24/7 support of critical business processes

Trusted Services Europe

•D eployment models : private, public, hybrid (Managed or UnManaged)

Trusted Security Europe

Managed Security Services to safeguard your business “EBRC Trusted Security Europe” and its “Managed Security Services” (MSS) enable our clients to focus on their core business while we take care of their IT infrastructure and the related threats to data and communication. Our value added proposition takes the benefits of the long history of EBRC in Managed Services, where security was already scoped in. The business line is open to any regular business whatever the infrastructure model (premised based, Cloud based). • 24x7 Service •M onitoring Security • Management Service • Service Level Agreement (SLA) • Dedicated Service Account Management • High Availability

•S ecurity & Risk Management culture (ISO 27001, PCI DSS Level 1) • Based on Tools, Processes and People •B ased on 13 years of experience in the ICT Managed Services using ITIL best practices • Trusted Managed Security Services

Trusted Services Europe

Trusted Resilience Services

Overcome increasing risks and uncertainty Tomorrow’s world will be based on information. But the future is becoming increasingly uncertain. In these uncertain times, EBRC’s mission is to provide resilience, agility and “certainty” to its Clients, offering a complete range of ICT tailored services on an “ondemand” basis.

Why Luxembourg ? A prime business ecosystem LUXEMBOURG, INTERNATIONALLY ORIENTED CAPITAL - Founding Member of the EU / major International Organisations

- Specific tax tegime for Intellectual Property (IP) and R&D

- Home to many EU Institutions and Organisations

- Competitive tax environment, investment tax credits, fiscal incentives

• 3 Business Recovery Sites, SLA 2 hours

- H ome to many worldwide Company Headquarters

- No double taxation (tax treaty to be ratified)

• 1.000 fully equipped workplaces

- Leading Finance Centre

• Trading rooms

- Confidentiality & Security culture

- CSSF regulation (Commission de Surveillance du Secteur Financier)

“Trusted Resilience & Security Services” allows our clients to rapidly adjust and respond to internal or external threats, especially operational risks, and remain focused on their core business.

• Financial Feeds Recovery

- Service-based economy

• Emergency Command Centres

A STRATEGIC EUROPEAN LOCATION

• Mutualised Recovery Platforms

- The heart of Europe’s Golden ICT circle

• Trusted Backup & Recovery Services

- L and locked between Germany, France and Belgium

• Security Management

- Access to 60% of EU GDP in less than 1 hour’s flight

Trusted Data Centre Services

- New national Cloud Regulation: Data returned in case of bankruptcy A SUPPORTING AND BUSINESS-FRIENDLY GOVERNMENT - Proactive and business-supportive Government

An advanced ICT environment to support your business

- Stable social & political environment

- Minimal Bureaucracy

- Commercial neutrality

- Consistency & Stability

EBRC is the sole ICT provider with 3 Tier IV certified Data Centres (Uptime Institute, USA).

- EU Capital at the cutting edge of e-Commerce, Internet & content distribution

- ICT, Entertainment & Media, BioTechnology & Health, eBusiness active promotion

EBRC’s 5 interconnected Data Centres (17.000 m2) use the latest technologies and are designed to maximise the security and the availability of critical information whilst ensuring a minimal carbon footprint. Our offers are scalable from racks to private suites and our dedicated “Trusted Data Centre Services” give a head start to developing your business. • Multiple Tier IV certified Data Centres • 17.000 m2 of flexible & scalable IT infrastructure • 24/7 advanced Data Centre Services • 36 MW power availability • 100% Green energy

- No. 1 Investment Fund Centre in Europe (2nd worldwide behind USA)

• Worldwide connectivity • Largest neutral Carrier Hotel in Luxembourg • European broadbrand connectivity TERALINK • High quality connectivity (low latency)

- e-Commerce A STIMULATING FINANCIAL, TAX & REGULATORY ENVIRONMENT - 1 of 2 European countries with a AAA rating and a stable outlook - The lowest Government debt level in Europe: <20% of GDP (EU average: 82%) - Healthy budget tradition: <1% of GDP budget deficit

A HIGHLY SKILLED & SPECIALISED WORKFORCE - Luxembourg, expert at importing knowledge (44% cross border commuters) - Multilingual & Multicultural: LU, EN, FR, DE, PO - Highest concentration of IT specialists - Most productive workforce in the EU

Trusted Data Centre Services

for sale

So many Data Centres in Europe... Who can you trust?

5 INTERCONNECTED DATA CENTRES

for sale

HIGHLY SECURE DATA CENTRE ENVIRONMENT

for sale

• 3 Tier IV Design Data Centres

-R edundant Dynamic UPS Systems up to 2x(N+1)

• 1 Tier IV Constructed Facility Data Centre

- 36 MW power availability

- Worldwide premiere

- 17.000 m² of flexible & scalable IT infrastructure • Tier IV certified surface: 15.000m² - High Performance, redundant private network

FAIRY DATA CENTRE

CHEESY DATA CENTRE

- Private IT Rooms, dedicated racks & half-racks

STONE AGE DATA CENTRE

for sale

- 24/7 advanced Data Centre Services

Flexible and scalable “world-class” hosting solutions Premium design

Tier II

Tier III

Tier IV - Design certified

Tier IV - Design certified Tier IV - Constructed Facility

Tier IV - Design certified

Dedicated business suites & shared IT rooms

500 m2

1.000 m2

5.000 m2

3.40 m

IT room height

2.30 m

2.70 m

3.40 m

3.50 m

Raised floor

0.20 m

0.50 m

1.00 m

Floor charge

500 kg/m

1.500 kg/m

1.00 m

up to 4.000 kg/m

Subject to availability

INTERCONNECTED SITE

Cologne, 11 September 2013

Monika Graß

Bernd Dürr

Auditor

Jörg Mißling Auditor

WE ARE SHAPING THE INTERNET.

Harald A. Summa CEO

Association of the German Internet Industry

five eco Datacenter Stars (Interconnected Site)

ebrc for its above named data centers in Kayl, Windhof and Betzdorf persuant to the audit on 13-14 August 2013.

APPROVED ENERGY EFFICIENT DATA CENTER

9/2013 − 9/2015

ebrc Resilience Centre Luxembourg South ebrc Resilience Centre Luxemburg West ebrc European Reliance Centre East

eco – Association of the German Internet Industry hereby awards the

Prof. Michael Rotert

eco – Association of the German Internet Industry hereby awards the

Datacenter Star Audit rating of

five eco Datacenter Stars (Interconnected Site) to

ebrc for its above named data centers in Kayl, Windhof and Betzdorf persuant to the audit on 13-14 August 2013. Cologne, 11 September 2013

Prof. Michael Rotert

Monika Graß

Bernd Dürr

Chairman of the Board

Auditor

APPROVED ENERGY EFFICIENT DATA CENTER

RISKY DATA CENTRE

for sale

INTERCONNECTED SITE

9/2013 − 9/2015

ebrc Resilience Centre Luxembourg South ebrc Resilience Centre Luxemburg West ebrc European Reliance Centre East

Chairman of the Board

BANKRUPT DATA CENTRE

9/2013 − 9/2015

eco – Association of the German Internet Industry hereby awards the

Datacenter Star Audit rating of

for sale

up to 4.000 kg/m2

Jörg Mißling Auditor

WE ARE SHAPING THE INTERNET.

Harald A. Summa CEO

Datacenter Star Audit rating of

five eco Datacenter Stars (Interconnected Site) to

ebrc for its above named data centers in Kayl, Windhof and Betzdorf persuant to the audit on 13-14 August 2013. Cologne, 11 September 2013

Prof. Michael Rotert

Monika Graß

Bernd Dürr

Chairman of the Board

Auditor

APPROVED ENERGY EFFICIENT DATA CENTER

Jörg Mißling Auditor

Harald A. Summa CEO

EXPLOSIVE DATA CENTRE

WE ARE SHAPING THE INTERNET.

TRUSTED DATA CENTRE, CLOUD & MANAGED SERVICES 1. Resilience Centre Luxembourg City 1 2. Resilience Centre Luxembourg City 2 3. Resilience Centre Luxembourg West 4. Resilience Centre Luxembourg South 5. European Reliance Centre Luxembourg East 8

WHOLESALE DATA CENTRE

DATA CENTRE SERVICES

Association of the German Internet Industry

1.500 kg/m

Association of the German Internet Industry

TRUSTED

RED HOT DATA CENTRE

Discover our awards and certifications

International Certifications & Awards

High-level Connectivity LOW LATENCY TIMES

CERTIFICATIONS ISO 9001

ISO 27001

BUREAU VERITAS

BUREAU VERITAS Certification

Certification

Amsterdam 8 ms 6 ms

London

4,5 ms

Frankfurt Brussels 3,5 ms INTERCONNECTED SITE

SINGLE SITE

9/2013 − 9/2015

9/2013 − 9/2015 Organizational Security Structural Building Security Supply Security Technical Security

ebrc Resilience Centre Luxembourg South ebrc Resilience Centre Luxemburg West ebrc European Reliance Centre East

eco – Association of the German Internet Industry hereby awards the

Datacenter Star Audit five eco Datacenter Stars (Interconnected Site)

ebrc for its above named data centers in Kayl, Windhof and Betzdorf persuant to the audit on 13-14 August 2013. Cologne, 11 September 2013

Paris

4,8 ms

Monika Graß

Bernd Dürr

Chairman of the Board

Auditor

APPROVED ENERGY EFFICIENT DATA CENTER

Jörg Mißling Auditor

WE ARE SHAPING THE INTERNET.

Harald A. Summa CEO

Association of the German Internet Industry

eco – Association of the German Internet Industry hereby awards the rating of to

Prof. Michael Rotert

★★★★★ ★★★★★ ★★★★★ ★★★★★

Datacenter Star Audit rating of

Association of the German Internet Industry

4,8 ms

Reliance Centre East Resilience Centre South Resilience Centre West five eco Datacenter Stars (Single Site) to

ebrc

for its data center ebrc European Reliance Centre East in Betzdorf persuant to the audit on 13-14 August 2013. Cologne, 11 September 2013

Prof. Michael Rotert

Monika Graß

Bernd Dürr

Chairman of the Board

Auditor

APPROVED ENERGY EFFICIENT DATA CENTER

Jörg Mißling Auditor

Harald A. Summa CEO

WE ARE SHAPING THE INTERNET.

Luxembourg

Strasbourg

CUTTING EDGE ICT INFRASTRUCTURES & NETWORK - Teralink International Backbone

- Redundancy, highest quality & security

- 30 national and international operators including Tier 1 Internet Service providers

- Ultra-low latency hub

- High Capacity fiber connections to European hubs

- ICT “One-Stop-Shop” solutions - Leading Data Centre location in Europe - Advanced power supply systems - Low & reliable electricity prices

AR O U R G AW

- Dark Fiber widely available

- Points of Presence (PoP) in the major European countries

- LTE Mobile Network

- Trans-European Fibre Optic Network

EUROPE

Best Case Study for Public Sector Services 2011 L

- IP capacity from various Tier 1 upstream providers / IP transit burstable

EUROPEAN AWARD FOR CLOUD SERVICES 2012 BEST REGIONAL EUROPEAN DATA CENTRE FACILITY 2010 BEST MANAGED SERVICES PROVIDER 2009 BEST RISK MITIGATION SERVICE PROVIDER 2009 BEST DATA CENTRE EUROPE OPERATOR 2008

- Luxembourg Internet Exchange point (LU-CIX)

- Network stability

AWARDS & MEMBERSHIPS

AR O U R G AW

LUXEMBOURG

Best Case Study Example of Cloud Services for the Private Sector 2013 Best Cloud Services for the Public Sector 2014

ICT COMPANY OF THE YEAR 2013 MANAGED SERVICES PROVIDER OF THE YEAR 2013 MANAGED SERVICES PROJECT OF THE YEAR 2012 OUTSTANDING CONTRIBUTION TO LUXEMBOURG ICT 2012 BEST COMMITMENT FOR EUROPEAN DATACENTER SERVICES 2011 OUTSTANDING CONTRIBUTION TO LUXEMBOURG ICT 2010 BEST COMMITMENT FOR EUROPEAN DATACENTER SERVICES 2010 BEST INFORMATION SECURITY & DATA MANAGEMENT COMPANY 2009 BEST HOSTING & MANAGED SERVICES PROVIDER 2009 BEST INFORMATION SECURITY & DATA MANAGEMENT COMPANY 2008 BEST HOSTING SERVICE PROVIDER 2008 BEST INFORMATION SECURITY PROVIDER 2007

L AU R É AT 2 0 1 1

- Advanced green thinking

- Various Satellite Uplink Facilities 10

Best Healthcare Advisory Firm – IT Best Healthcare Advisory Firm – Organisation and operations

U R G AWA R

Trusted Advisory Services

ICT Company of the Year Managed Services Provider of the Year

Trusted Managed Services

Trusted Cloud Europe

Trusted Security Europe

Trusted Resilience Services

Trusted Data Centre Services

EBRC.COM The unique service provider worldwide operating 3 Tier IV certified Data Centres