Sillks International Hotel Group by Julie McCombie

COMPANY PROFILE

ITâ&#x20AC;&#x2122;S PERSONAL Address

Suite 6 Ridley Court Cambridge Close London EN4 8RA

Contact

Email : information@sillks.com www.sillks.com

Our approach is personal, it is from our hearts

Sillks International Hotel Group

We believe that telling the silk roads story touches the costumer and captures the marketâ&#x20AC;&#x2122;s attention 2

www.sillks.com

This is a story of a magical discovery of ancient trading routes a melting pot of new experiences, of exciting gastronomy, essences, and oils, gold and also silk, by one of the worldâ&#x20AC;&#x2122;s first explorers of Asia, Marco Polo (1254-1324). They were the greatest resources of mankind, a splendid cultural bridge linking the cultures of China, Central Asia, India, Persia, Arabia, Greece and Rome, which has left its mark on the development of modern civilisations. As it was then, today, it is the east which calls out to those in search of riches and adventure. With the latest developments and the changes in political and economic systems, the edges of the Taklimakan is once more seeing international trade develop at an unprecedented scale.

Our Road Map

The Silk Roads are again becoming important, â&#x20AC;&#x153;The iron horse replacing the camels and horses of the past. Sillks International Hotel Group has risen from the ashes of this rich cultural mix, variety of experience and sense of exploration. Redefining impeccable service with effortless style and a gracious attitude, Sillks International Hotel Group ensures a truly unforgettable experience for the modern traveller. Our Hotels and Resorts are filled with energy and momentum, creating experiences for exceptional products. They are intuitive venues from which to enjoy the very best in life, a global voice with a local accent which promises you a completely unique and memorable stay.

Sillks International Hotel Group

welcome to Sillks

Sillks is the essence of hospitality, offering a world of opportunities and optimal returns.

Our distinct personality lifts us above the competition to create an attractive and unique organisation 4

Sillks International Hotel Group opens the doors to a world of opportunities for Hotel owners. We offer a distinctive value proposition in hotel management backed by a culmination of 200 years of success in managing Hotels, all over the world, from some of the best talent in the industry. We are fully committed to hotel owners to create returns and enhance asset value. Our Hotels owner partners with us as specialists in creating and managing upscale accommodations. They choose us for our agility, and our infra-structure which allows us to be flexible and responsive to potential growth opportunities

www.sillks.com

company history About Us

Positioning

SILLKS INTERNATIONAL HOTEL GROUP is the creation of Francesco Borrello, a hospitality professional and award winner with a passion for excellence and successful financial returns.

SILLKS is an international hotel company with a “Sophisticated and Elegant European Style with an Oriental Touch”. Its four distinctive brands cater to the most discerning business and leisure traveller in the luxury, up-scale and mid scale markets offering premier and distinctive properties with exceptional customer service and facilities.

Francesco’s long rooted belief in treating people, as you would want to be treated yourself is how Sillks’ core standard of delivering “Consistent Intuitive Service” was born. This philosophy is reflected in the Company’ vision and values and is everyone’s personal mission at Sillks.

New Models of Operating

In contrast to the industry norm, Sillks delivers what we promise. Our innovative approach using incomparable standards, responsible management, and remarkable leadership, has established brands whose influence and inspiration are considerable. Sillks distinguishes itself from other Hotel and Resort chains , through focusing on its meticulous, modern oriental approach,to products, design and services. Our properties meet exacting standards of service and reflect the distinctive qualities of their destinations through architecture, interior design, service and amenities.

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Business Development, and expertise Sillks offer investors not only the most attractive product investments on the market, but also the support of some of the most sought after talent in the industry SILLKS is an international hospitality company with expertise in hotel and resort management, pre-opening and technical assistance, development, project management, asset management, real estate. The management team consists of a team of hospitality sales, golf club management and membership development. professionals and specialists with an exceptional track record and experience from the hotel and resort industry.

Sillks is unique . It is like no other it tells a story of each one of us , of romance and possibilities, of experiences of far away places. Sillks is comitted to responsible tourism whether working with communities, farming and craft projects or supporting housing and medical intitiatives, we aim to help in ways appropriate to each location. Each one of our hotels have their own distinct personality and are manged by dedicated associates who are encouraged to contribute new ideas for both for our local communities and Sillks.

Sillks International Hotel Group

vision & philosophy To be the best in what we do, everywhere, all the time! â&#x20AC;ŚGuided by three core principles Sillks have strict guidelines for business conduct and ethics. We believe in treating our associates fairly and to provide an environment in which they can develop their skills and achieve personal goals We have three simple principles for ensuring success :

1 : Cultivate our associates Sillks is a customer centric organization and recognize that a happy employee will exert extra efforts and take pride in delivering a consistent quality customer experience.

2 : Listen and respond to our partners

3 : Experinced and innovative operations

Business deals are successful when both parties meet their desired financial goals. Sillks Listens and responds to its partners. We take our responsibility in managing the ownerâ&#x20AC;&#x2122;s assets very seriously and will not make any promises we cannot keep. We believe in honest, open communications and transparency in all we do.

Sillks is a lean organization with well-developed business processes and professional leaders who are able to make quick and informed business decisions. We pride ourselves in having an entrepreneurial spirit and to be accessible to our business partners.

Service is not a job it is an attitude.

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executives Sillks Leadership Team have over 200 years of remarkable global hospitality experience and acheivements.

RobeRt FADEL

Tommy Liem

DORoTHEE Schmitz

COO & Strategic Finance

V.P HR & Learning

VP Sales & Marketing

Julia neale

Jihaad rammal

francesco borrello

VP Strategic IT & Digital

VP Technical Services Projects & Design

CEO & Development

Sillks International Hotel Group

company values Sillks Values are based on the fundamental philosophy about what constitutes the good for our Associates, Guest and Partners. Values are the “pillars” of how we act and conduct ourselves and the business.

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Integrity We conduct our business dealings with honesty and we act responsibly towards each other, our partners, suppliers and consultants.

Loyalty We are faithful to our commitments and obligations. Loyalty is a quality that is greatly governed by your morals.

Respect

Accountability

“Respect” is a privileged position that you have to earn. We exert respectful behaviour by actively listening to people, we treat others with dignity and courtesy, and treat others as we would like to be treated. We are sincere, humble and we keep our promises. We respect local culture and we celebrate diversity.

We honour commitments and accept responsibility for our actions and behaviour.

Trust & Transparency “Trust” is at the core of all business and personal relationships. We rely on each other and have confidence in people. The key to building trust is transparency, both in the way we communicate with others and through providing timely and accurate information.

Play as a Team “No one man is an island”. Together we are stronger. Teamwork is a great enabler for personal learning and development and does wonders when overcoming challenges. Have fun when you do it as it becomes easier to accomplish a common goal as a team.

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Passion a great and intense feeling routed in your conviction. It is a very powerful emotion. We are passionate about Intuitive Service, Uncompromising Quality (continuously striving towards “Zero defect”) and about improving as individuals and as a company.

Innovation We are creative and continuously seek to do something better. We are business leaders who take initiative and begin something new.

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Developments Hotel Openings

Projects Under Negotiation

Park Sillks Resort Hotel & SPA, - Japan -MOU signed - 14 Hotels Sillks Hotel & SPA, Almaty – Kazakhstan. Opening 2016 Park Sillks Resort Hotel & SPA, Alassio – Italy. Opening 2016 Parks Sillks Resort & SPA, Sanya – China. Opening 2016 Sillks Residence, Hangzhou – China. Opening 2016. Sillks Residence, Prague – Czech Republic. Opening 2016 Sillks Hotel & SPA, Moscow – Russia. Opening 2016 Sillks Residence, Riyad – Saudi Arabia . Opening 2016 Park Sillks Hotel, Miami – USA . Opening 2017 Sillks Residence, Manila- Philippinnes. Opening 2017 Park Silks Hotel, Tbilisi Airport, Tbilisi – Georgia. Opening 2017 Sillks Hotel & SPA, Tbilisi Centre, Tbilisi – Georgia. Opening 2017 Park Sillks Hotel & Towers Dubai, Opening 2018 Sillks Hotel & SPA, Doha – Qatar. Opening 2018 Sillks Hotel & Resort – Penang, Malaysia Opening 2018 Park Sillks Hotel &SPA, Frankfurt, Germany Opening 2018

Hammamet , Sousse, Jerba, Zarzis – Tunisia Abu Dhabi, U.A.E. Rome, Milan, Sardinia, Sicily – Italy Agadir, Marrakesh – Morocco Istanbul – Turkey Shanghai, Beijing, Shenzhen, Guiling, Xian, Hangzhou, Kunming,Chengdu, Dalian, Guangzhou, Chongqing, Nimbo, Tianjin – China Jakarta, Bali, Lombok – Indonesia Lankawi – Malaysia Melbourne – Australia Munich, Hamburg, Wiesbaden – Germany

Sillks International Hotel Group

service model â&#x20AC;&#x153;To provide a consistent and exceptional customer experience based on defined and consistent performance standards and business objectives.â&#x20AC;? Sillks provides an exceptionally high level of personal guest care based on intuitive service and customer-centric performance standards. We strive to be the best in every market in which we choose to operate. Our focus is to deliver consistent and exceptional customer experience based on defined performance standards and business objectives

RESEARCH

PLANNING

IMPLEMENTATION

OPERATING HIGH STANDARDS

Financial feasibility and

Clarify the whole strategy for

Implement food and beverage

Constantly improve and adapt

the brand , and programme

concepts. Recruit, train,

services, including food and

of project facilities, services,

motivate and supervise key

beverage offers , focusing on

amenities and infrastructure,

teams. Implement IT and

exquisite cuisine and seamless

development. to establish and

operating equipment. Apply

service. Ensure high standards

enhance design standards and

management control systems,

of housekeeping in all areas

operational efficiencies.

financial reporting, marketing

of the property. Supervisie

Develop pre-opening budget,

advertising, public relations and

all purchasing, supply and

operating concept, staffing and

sales plans.Implement active

administration procedures..

training plans.

sales and marketing initiatives,

Keep the owner fully informed

to derive maximum benefit and

with regards to performance

viability evaluation of hotel/ resort including all components. Review and asses current and local market conditions. Recommend and select specialists to create the optimum product

exposure.

Sillks management services provides, investors and developers with a superior and comprehensive range of management services. Our team are centred on creating lasting relationships with our partners, guests and investors, to ensure business prosperity and longevity for our investors.

www.sillks.com

Telling the silks roads stories touches the customers and captures the market â&#x20AC;&#x153;I have not told half of what I saw â&#x20AC;? Marco Polo.

Sillks International Hotel Group

management blue prints Management Services in more detail Sillks provides a full range of management services to investors, owners and developers under the terms of its Management Contract. These services include planning, implementation and on going operations as follows: Planning – from financial feasibility evaluation, concept development, preparation of facilities list, relevant operating standards specifications and support during the contractor bidding process. Implementation – develop pre-opening budget; establish operating concepts, staffing and training plans; development and implementation of food and beverage concepts; specification and procurement support of operating equipment (FF&E); preparation and implementation of Golf Club operating standards and membership

programmes (when applicable); recruitment, training and supervision of department heads and operating teams; implementation of management and control systems with full financial reporting; development and implementation of marketing, advertising, public relations and sales plans. Operations – Sillks will provide the “total management” of the business from the opening of the property and for the length of the agreed Management Contract. This includes the responsibility for human resources management, sales and marketing, golf operations and membership sales (where applicable), superior food & beverage and catering offer, on going training to provide intuitive seamless service and quality audits, ensuring high standards of housekeeping and preventative property upkeep, implement financial controls and systems, i

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The newest International Luxury Hotel Group with a “Sophisticated and Elegant European Style with an Oriental Touch”. … it’s personal procurement, reporting periodic financial results to Owner and gear the business to achieve agreed financial performance.

illks Operating Standards have been developed for all operation including a design guide, service and quality, human resources training, housekeeping, food production, procurement, golf operations and green Keeping. Sillks also have defined IT standards for Management Information Systems (MIS).

Distribution and Loyalty

S S

illks has chosen the Preferred Hotel Group as its strategic sales and marketing alliance partner giving the Sillks network strength in global distribution and worldwide sales.. illks customer loyalty programme “Certainly!” rewards frequent guests instantly and provides the platform for its customer dBase. Customer Relationship Management (CRM) is used to track customer preferences and for marketing communications to its clientele worldwide.

“A Global Voice with a Local Accent ”

Sillks International Hotel Group

financial strategy Captilize earnings Sillks revenue and earnings will derive primarily from Hotel, Resorts and Wellness, SPA operations, which include the operation of company, leased, owned and managed Hotels and Resorts, and other fees earned from Hotel Resorts and Spa related services. Sillks will derive its cash flow from multiple sources within its Hotels, Resorts and Spa segments, including leased hotel activities, owned hotels, management contract fees, as well as reservation fees, marketing fees and technical services fees. By focusing on its role as third party manager of Hotels and Resorts, the group can expand presence of its brands and gain additional cash flow with modest capital commitment. Sillks will derive business results and add value through revenue growth and operational efficiency through the use of advanced technologies and by process improvement, understanding and focusing on key drivers of sales, associates and customer satisfaction, profitability and quality.

Smart Purchasing Management experience and long term relationship with suppliers contributes to lower cost of operations. This covers the purchase of insurance, energy, telecommunications, technology, employee benefits, food and beverage, furniture, fixtures and equipment to operating supplies

Optimise revenue We operate Sillks International Hotel Groupsâ&#x20AC;&#x2122;s robust and fully integrated distribution system, which connects an extensive network of distribution channels to drive revenue, efficiently manage room inventory, and facilitate 24/7 real-time reservations. Our Global Distribution system (GDS) â&#x20AC;&#x201C; connects to over 500,000 travel agents to obtain information, book and confirm rooms instantly and we have Worldwide Call Centers in U.S. Asia-Pacific, Middle East and Europe. Sillks.com aims to achieve over 100% increase in online traffic, above current, resulting in incremental online reservations with a 75% improvement in revenue generation. Our Best Rate Guarantee ensures customer loyalty and Sillks Information and customer relationship management systems, develops valueadded customer recognition programs to attract repeat business. We use Sillks Agile Revenue Management System to adjusts strategies to help hotels to achieve optimal room rates and have Global Sales offices and Reservation Offices in Singapore, U.K, Dubai, New York.

Competition is Everything Itâ&#x20AC;&#x2122;s A Key to a Successful Operation 14

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distribution & revenue mangement A powerful reservation system Ressillksâ&#x20AC;&#x2122; reservation system, is a highly efficient distribution platform that meets all the needs of your hotel from online reservationsand payment to sales optimization and management

We ensure your success

Your advantages with our Hotels distribution solutions Boost your occupancy rate Increase your average room price Optimize your distribution costs while strengthening your direct sales and managing your indirect sales

Sillks International Hotel Group

high performance it technology & pms iceSILLKS; Operational simplicity and reliability Hosted or on Site installation: The entire Sillks software collection for property management and core central systems has the flexibility to be deployed on property or in a hosted data center environment or both.

Guests can check in or out, order room service, schedule a wake-up call, make restaurant or spa reservations, and even control the temperature of their room all with just the touch of a finger Mobile keyless room entry, allowing guests to use smartphones as room keys instead of traditional keycards.

Multi-lingual, scalable and modular - just Front Office module to large, full-service hotel with Sales & Catering, Revenue Management, Spa and Golf and Materials Controls. CRM rich in functionality. developed specifically with the Hotel Industry

The new off premise solution for core business services offers great advantages and agility, world class management services and security, and functions that are always up to date with the latest enhancements. It is pay as you go – otherwise known as SaaS (Software as a Service), so investment is made only when services are consumed. .

Slick Guest facing technologies. All System Interfaces to Sillks Guest technologies The world’s most advanced, integrated guest service technologies to enable our guests to personalize and define their stays with digital access to our services, information, and in room entertainment.

SILLKS Guest-Tek; provide a seamless integration

of guests personal electronic devices to Video, Data, Voice and mobile applications like myAway and myMedia to offer customers the true at home experience from the comfort of our hotel rooms.

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technical services Services provided for the construction and renovation of your hotel

â&#x20AC;&#x153; We

strive for Zero defects.â&#x20AC;?

We deliver a first class total product, by utilising the very best talent and resources in the industry. Our strategic expertise ensures developers and businesses are able to utilise our considerable experience and full spectrum of competencies, with turnkey solutions for professional Hotel and Resort management, even for the most complex of developments.

ROBERT FADEL

Sillks provides technical services and management of the entire life cycle from development of the initial concept, through to long term operation. This includes specialist opening services that have been proven to guarantee a successful opening and long term operation.The solution includes three distinct phases: Planning, Implementation and Operations.

Sillks International Hotel Group

our brands

A 5 five star Deluxe International Hotel that “whispers refined luxury” often in a unique setting. Sillks unobtrusive Butler Service provides for exceptional quality service, attention to detail, refined interiors, spacious comfortable rooms with user friendly technology, superior bathroom amenities and crisp linen, 24 hours room service, exceptional dining and wine cellar, private lounge and bar, Sublime Spa and extensive leisure and resort facilities. Guests’ privacy is a given so guests will not be disturbed unless they want to. Our aim is to give our guests a truly memorable stay!

Sillks 4 star contemporary offer for the most discerning Business and Leisure travellers. Userfriendly technology in the room and behindthe scenes. Comfortable rooms with thoughtful extras. Stay connected wherever you are on premises and enjoy the very best of leisure facilities, attentive service and refined food and beverage excellence. The state of the art meeting and conference offer makes it easy to do business at Park Sillks.

Certainly! TM – Butler Service

Indulge in a Spa renewal of luxury and rejuvenation, the Sublime way! Truly Sublime beauty treatments and pampering to invigorate you and relax your mind, just let yourself drift away! Beauty and Body Care in a heavenly surrounding.

Sillks’ renowned unobtrusive Modern Butler Service that takes care of guests’ every needs prior to arrival, during their stay and on departure. A Butler Team at your “beckn-call” 24/7 for all Suites and Executive Club Floors. Our guests deserve the best!

SSG Sillks Superior Guest Loyaty Program Sillks Superior Guest Loyalty programme is powered by VOILÀ Hotel Rewards, following a partnership with Hospitality Marketing Concept (HMC) the world’s leading provider of premium loyalty programmes available in 1250 hotels worldwide

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Truly the home-away-from-home for the “Evolved Road Warrior”. Whether on business or pleasure, this extended stay proposition offers a friendly and relaxed atmosphere with attentive service. From check in to check out, to the clever work desk and thoughtful “homely amenities” in the residence or when arranging an impromptu meeting, the experience is effortless.

Our contemporary 3 Star offer is for experienced business and leisure travellers to enjoy relaxed leisure facilities, friendly service and casual food and beverage. User-friendly technology in the rooms and behind the scenes enable guests to stay connected wherever they are. Nimbus Hotels feature comfortable rooms with thoughtful extras ,spacious business facilities, and casual lounge, bar, and Gym.

Marco Polo is a high quality food offer, creative in nature and unique in concept. The “All-in-One” F&B outlet features a “one-stop-eating experience” providing a culinary journey in the path of Marco Polo, the Venetian Merchant Explorer, from Venice to China. The story tells of Marco Polo leaving Venice in Italy armed with ingredients that he cooked with local methods of cooking and tools through his travels. This made the Chinese appreciate Ravioli and Tortellini served in a Dim Sum basket and the Italians eating Noodles in Tomato Sauce.

Sillks Hotels & Resorts â&#x20AC;&#x153; Always give people more than what they expect to get â&#x20AC;? Nelson Boswell

Metroplitan

Urban Resort

Country

In the heart of each city, all our hotels are filled with energy and momentum. A mixture of timeless luxury and modern convenience, connections to the vibrant centres, rich culture and history of our worlds diverse city centres.

Modern Luxury Hotels located close to historic cities, with great views, stylish and intimate interiors, superb health and sporting facilites, specifically designed for business or pleasure.

Landmark bulidings carefully restored to their former grandiure. A step back in time to a world of service and luxury. Elegant and refined with superior restaurant and bars seemlesly combining country living with modernity.

Sillks Hotels & Resorts Sillks International Hotels & Resorts has risen from the rich cultural mix, variety of experience and sense of exploration. experienced through the countris along the Silk roads .

Spa resort Contemporay chic sophistication are the key components to our luxury spas. Crafted to create deeply relaxing and rejuvenating experiences in an atmosphere that is fresh and uplifting. Sublime spa treatments blending traditional recipes with modern day beauty rituals .

Resorts Hotels With the buildings reflecting the local architecture whether it is pristine white private beach or mountain slopes, Sillks Hotels & Resorts offers a new dimension of contemporary luxury holidays. Secluded and spacious resorts where you can spend all day coasting across the water sunbathing on the terrace soaking up the snow reflected sun.

Redefining impeccable service with effortless style and a gracious attitude, Sillks Hotels and Resorts ensures a truly unforgettable experience for the modern traveller Each Hotel is unique, intuitive venues from which to enjoy the very best in life. Whether for leisure or business Sillks Hotels and Resortâ&#x20AC;&#x2122;s global voice with a local accent, promises you a completely unique and memorable stay

PPARK SILLKS HOTELS & RESORTS â&#x20AC;&#x153;A truly unforgettable experience for the modern travellerâ&#x20AC;?

Metroplitan

City Centre

Spa Resort

Modern Luxury Hotels located close to historic cities, with great views, stylish and intimate interiors, superb health and sporting facilites, specifically designed for business or pleasure.

Park Sillks Hotels & Resorts Park Sillks Hotels & Resorts has risen from the rich cultural mix, variety of experience and sense of exploration. experienced through the countris along the Silk roads .

Urban Resort Contemporay chic sophistication are the key compunents to our luxury spas. Crafted to create deeply relaxing and rejuvenating experiences in an atmosphere that is fresh and uplifting. Sublime spa treatments blending traditional recipes with modern day beauty rituals .

Retreat With the buildings reflecting the local architecture whether it is pristine white private beach or mountain slopes, Sillks Hotels & Resorts offers a new dimension of contemporary luxury holidays. Secluded and spacious resorts where you can spend all day coasting across the water , sanbathing on the terrace soaking up the snow reflected sun.

Nimbus Hotels & Resorts “A Global Voice with a Local Accent”

Contemporary Friendly Easy Affordable Comfortable Accessible Nimbus Hotels feature comfortable rooms with thoughtful extras ,spacious business facilities, and casual lounge, bar, and Gym. Our highly trained friendly associates provides for exceptional quality service, we’ll go above and beyond to make you feel cared for.

â&#x20AC;&#x153;Proportions matterâ&#x20AC;?. Francesco Borrello

Sublime Spa

Divine Pools

Smart Buisiness Suites

Indulge in a luxury and rejuvenation Spa renewal. Simple beauty and body care in heavenly surroundings.

Divine pools designed for fitness and relaxatiion

Fast, efficient contempory technology coupled with excellent meeting facilities and services. Your perfect business venue

Sillks Reserved Spa products

MATERIALS: Marble, granite, rennaisance tiles, breath taking aspects.

MATERIALS: Leather, cherry wood, frequently refreshed technologies.

Organic high efficacy, high quality, locally inspired

Sillks residences are offering a true home from home, enhanced lifestyle experience, with 5 star amenities and privaliges. Unique, and reflective of local culture, each residence has elegant and sophisticated interiors combined with our signature intuitive service, on hand facilities. Every feature is picked and designed to help streamline task, each service is easily accessible and always available

Auspicious outdoor spaces

Health Centre

Relaxed gardens and carefully designed outdoor dining and meeting areas. The perfect places to enternain your guest or kick back and enjoy your free time.

Fully equiped high function gyms and fitness suites. Yoga, tai chi, spinning, boot camps, are just a few of the activivites available to our guests.

Harmonious Peaceful Pure Indulgent Blissful Serene The Sublime Spa philosophy is to create a world of uncomprimised wellbeing, to provide the highest level of caring programs with holistic beliefs, grounded in vintage practises. Made to measure ancient wisdom for different therapies, bathing cultures and the latest medical innovations.

The most beautiful visual appreance is worthless if a Spa is not functional and profitable. Sublime Spa draws on digital innovations to effectively manage and control profitability. Friendly updated technology behind the scenes enable guests to receive the very best experiences, available

Restaurant | Lounge | Bar | Cafe | Concepts

“ Design is Architecture: it is a matter of proportions ” Gianfranco Ferre

Restaraunt Concept

Restaurant Concept

Classic mid century, indulgent use of fixtures and colours , Inclusive, Atmospheric

Contemporary, clean simple lines, minimalistic with textured masonary. Vibrant, Light, Confident

Eclectic design, inclusive, Luxurious, Artistic, Intimate

MATERIALS: Fabric , Masonary, Glass, Leather, Wood

MATERIALS: Fabric, Masonary, Glass, Steel, Wood

MATERIALS: Fabric, Cotton , Leather, Wood

COLORS:

“ I hate people who are not serious about food it is so shallow of them “ Oscar Wilde

Restaurant | Cafe Concept

Bar | Lounge Concept

Minimalist with fresh look and feel, luxury materials. Vibrant, Energetic

Intimate comfortable classic look and feel. Exciting, Promising

MATERIALS: Leather, Marble, Cotton , Wood , Glass

MATERIALS: Fabric, Cotton , Leather, Wood

COLORS:

Sillks International Hotel Group

from the CEO Welcome, join us at Sillks Dear valued partners, guests and associates Our company culture is based on a single basic principle, – to treat others as you wish to be treated yourself. It’s a universal value, practiced in every culture, and it is the universality of this magic phenomenon that gives Sillks culture its emotional power. Guided by our shared values, Sillks has identified significant areas where we believe we can make a difference. This clear vision allows us to work together most effectively, as individuals, as a company and as a partner. We have chosen to specialize by offering only experiences of exceptional quality, inspired by the diversity and exoticism of the Silk Roads. Our objective is to be recognized as the company that manages the finest hotels, resorts, residence, restaurants and Spa wherever we locate. We treat every hotel as if it were our own, so great is our passion to provide the best service for our owners and guests. We create properties of enduring value using superior design and finishes, and our associates support them with a deeply instilled ethic of personal service. Doing so allows Sillks to satisfy the needs and tastes of our discriminating customers, to respond to their changing needs and to become the world’s premier hospitality company. Our greatest asset, is our people, because satisfying our guests depends on the united efforts of many, we are most effective when we work together cooperatively, respecting each other’s contribution and importance and recognizing their passion to be the best in what they do. I hope you have enjoyed reading about us and look forward to our partnership. Welcome to Sillks.

Francesco Borrello President & CEO

Phone: (+44) 208 242 4155 Email. information@sillks.com

www.sillks.com

Visionary Authentic Challenging Alternative Intelligent Different

Tel: +44 208 242 4155 Email. information@sillks.com