Maximize Your Experience

WELCOME TO THE MAX

OUR HOME ON WOODWARD AVENUE

The Max M. and Marjorie S. Fisher Music Center is one of Detroit’s most notable cultural campuses. The Max includes three main performance spaces: historic Orchestra Hall, the Peter D. and Julie F. Cummings Cube (“The Cube”), and Robert A. and Maggie Allesee Hall. All are accessible from the centrally located William Davidson Atrium. The Jacob Bernard Pincus Music Education Center is home to the DSO’s Wu Family Academy and other music education offerings. The DSO is also proud to offer The Max as a performance and administrative space for several local partners, including Detroit Public Theatre, Detroit Youth Volume, and others.

To report an emergency during a concert,

immediately notify an usher or DSO staff member. If an usher or DSO staff member is not available please contact DSO Security at 313.576.5199

Visit dso.org/yourvisit for full information on your concert experience.

Parking

The DSO Parking Deck is located at 81 Parsons Street. Self-parking in the garage costs $10 for most concerts; we take both cash and credit cards. Handicapped parking is available on the first and second floors of the garage. Note that handicapped parking spaces go quickly, so we recommend arriving early!

What Should I Wear?

You do you! We don’t have a dress code, and you’ll see a variety of outfit styles. Business casual attire is common, but sneakers and jeans are just as welcome as suits and ties.

Food and Drink

As of October 2021, the DSO is offering beverage only concessions. Please check dso.org for the latest ahead of your concert.

Bars are located on the first and third floors of the William Davidson Atrium and offer canned sodas (pop, if you prefer), beer, wine, and specialty cocktail mixes.

While drinks may be taken to your concert seat, the DSO’s mask policy will be enforced when you are not actively drinking.

Shop @ The Max

As of October 2021, Shop @ The Max is currently closed. Please check dso.org for updates ahead of your visit.

Handicap Access and HearingAssistance

Accessibility matters. Whether you need ramp access for your wheelchair or are looking for sensoryfriendly concert options, we are thinking of you.

The Max has elevators, barrier-free restrooms, and accessible seating on each level. Security staff are available at all entrances to help patrons requiring extra assistance in and out of vehicles.

The DSO’s Sennheiser MobileConnect hearing assistance system is available for all performances in Orchestra Hall. You can use your own mobile device and headphones by downloading the Sennheiser MobileConnect app, or borrow a device by visiting the Patron Services Center on the second floor of the William Davidson Atrium. This system is made possible by the Michigan Ear Institute.

The Max M. & Marjorie S. Fisher Music Center

3711 Woodward Avenue Detroit, MI 48201

Box Office: ............................................ 313.576.5111 Group Sales:.......................................... 313.576.5111 Administrative Offices:........................313.576.5100 Facilities Rental Information:...............313.576.5131

Visit the DSO online at dso.org For general inquiries, please email info@dso.org

WiFi

Complimentary WiFi is available throughout The Max. Look for the DSOGuest network on your device. And be sure to tag your posts with #IAMDSO!

The Herman and Sharon Frankel Donor Lounge

Governing Members can enjoy complimentary beverages, appetizers, and desserts in the Donor Lounge, open 90 minutes prior to each concert through the end of intermission. For more information on becoming a Governing Member, contact Leslie Groves at 313.576.5451 or lgroves@ dso.org.

Gift Certificates

Gift certificates are available in any denomination and may be used towards tickets to any DSO performance. Please contact the Box Office for more information.

Rent The Max

Elegant and versatile, The Max is an ideal setting for a variety of events and performances: weddings, corporate gatherings, meetings, concerts, and more. Visit dso.org/rent or call 313.576.5131 for more information.

HEALTH & SAFETY

• All guests must provide proof of full vaccination for COVID-19 or a negative COVID-19 test upon entry. • Guests must wear a mask, worn properly over the nose and mouth, unless they are actively eating or drinking. Masks must be worn regardless of vaccination status. • We have also instituted contactless e-ticketing this season to add another layer of safety. You will be asked to present the barcode for your e-tickets at the second entry point – after you present your vaccine or test results. SEATING  Please note that all patrons (of any age) must have a ticket to attend concerts.

If the music has already started, an usher will ask you to wait until a break before seating you. The same applies if you leave Orchestra Hall and re-enter. Most performances are broadcast (with sound) on a TV in the William Davidson Atrium as well.

TICKETS, EXCHANGES, AND CONCERT

CANCELLATIONS All sales are final and nonrefundable. Even though we’ll miss you, we understand that plans can change unexpectedly, so the DSO offers flexible exchange and ticket donation options.

Please contact the Box Office to exchange tickets. The Box Office can also help with all ticketing questions and concerns.

The DSO is a show-must-go-on orchestra! In the rare event a concert is cancelled, our website and social media feeds will announce the cancellation, and patrons will be notified of exchange options. PHOTOGRAPHY AND RECORDING We love a

good selfie (don’t forget to share your experiences using @DetroitSymphony and #IAMDSO) but remember that photography can be distracting to musicians and audience members. Please be cautious and respectful if you wish to take photos.

Note that flash photography, video recording, tripods, and cameras with detachable lenses are strictly prohibited. PHONES  Your neighbors and the musicians appreciate your cooperation in turning your phone to silent and your brightness down while you’re keeping an eye on texts from the babysitter or looking up where a composer was born! SMOKING Smoking and vaping are not allowed anywhere in The Max.

By entering event premises, you consent to having your likeness featured in photography, audio, and video captured by the DSO, and release the DSO from any liability connected with these materials. Visit dso.org for more.