THE PROOF IS IN THE ROOF

By Lee Quinn

What did Mr P have to say?

Did they discuss the work and the timeframe before starting? - Yes

Did they turn up on time? - Yes

After a period of settling in as an advertiser, it was time to do what we generally do on a regular basis. Whilst we talk to our advertisers every month, just like our end users we hand out magazines to and post through doors, it is very important for us to know more about our advertisers. This isn’t always the case for print media, but for Eden Local as a community magazine, it’s important not just to talk to the advertiser, but also to meet their customers.

My thanks to Mr P of Penrith for inviting me around to see a recently completed project by John and the JSV roofing team. On this occasion, the proof had to be in the roof, but it wasn’t just the roof on a fair size bungalow that had to be fitted in Winter, because Mr P also needed a flat roof for the garage. Following a leak in the roof in the Autumn, it wasn’t really an option to wait until after Winter.

It was purely by chance, Mr P of Penrith told me, he had had a new roof using JSV

Roofing. It’s true to say I know MR P and locally thousands of people will also know him and possibly Mrs P!

On this occasion, Mr P informed me a few months after the work was complete and said in passing, I used that chap that advertises in the Eden Local to do my roof. For me it was a great opportunity.

What sort of questions do I ask? Well, one I don’t normally ask is how did you hear about the business you have used. On booking in a new advertiser, it’s part of what I now ask them to agree to for certain services.

Were they tidy? - Yes

Did they keep you informed as the work progressed? - Yes

Were there any extras not quoted for? - No

Did the job finish on time? - Yes

Did you run out of biscuits?! – Almost!

Is Mr P happy? Well, he seemed more than satisfied, and the proof was in both the roofs and also the new guttering.

Competitively-priced, quality roofing services in Penrith and across the Eden Valley and the North Lakes.

CALL 01768 838019 NOW for your free, no-obligation quote! www.jsvroofing.co.uk/penrith