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ARTICLES IN THIS ISSUE

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EDI and B2B communication

HOPI manages all logistics services via EDI and relies on the services of EDITEL CZ

EDI serves as a communication link

Kompan

Gerd Marlovits CEO

Of humans and machines

As early as at the end of the 19th century, the fear that machines would replace human labor was omnipresent. However, the writer Oscar Wilde knew the right answer even back then: “Currently, machines are competing with humans. Under the right circumstances, they will serve humankind.” This quote still rings true in today‘s age of digitalization and artificial intelligence. And it applies to EDI as well. After all, it is a technology that tries to find just the “right balance” by automating processes in precisely those areas where it makes sense to save valuable human labor. At the same time, this frees up resources for humans to work in areas that cannot be taken over by machines.

The articles in this issue illustrate how this interaction between people and technology can be put into practice: in the produce industry, for example, manual labor is essential for providing quality products, while in business communication with retailers, many things can be automated and simplified. “The goal is to free up resources so that we can once again focus on our core business, such as product development and customer assistance.” This thought appears in almost all client projects listed here, highlighting the fact that even in this century, technology will by no means replace humans, but will simply support them as needed.

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