5 minute read
Edmond Life and Leisure - February 20, 2025
Edmond Electric giving back to city
SPOTLIGHT: Edmond Electric works to stay ‘plugged in’ to the community.
From City Source Edmond
Making sure residents have reliable electric service is just part of Edmond Electric’s mission.
“We are part of the community,” said Glenn Fisher, Director of Edmond Electric. “We are community owned and operated. Our employees not only work here, many live here and raise their families here. So, while our focus is on providing reliable service, we also take pride in giving back to the community in a numbers of ways.”
Oklahoma's largest community owned electric utility, Edmond Electric has served the Edmond community since 1908 and, today, provides electric services to more than 95,000 residents within the City of Edmond corporate city limits.
And when Fisher talks about “reliable” service, he’s talking about the fact that Edmond Electric customers have electric service available to them on average 97.9797 percent of the time.
But, as a publicly owned power company and a City of Edmond department, Edmond Electric also reinvests in the community annually. That commitment in the community supports vital City services such as police, fire, streets and parks. Because of Edmond Electric's support, the Edmond community maintains a high quality of living.
“We do reinvest to help support services and programs that are vital to our residents and customers,” Fisher said. “But that reinvestment is more than just funding. It’s providing programs that help residents and customers benefit from efficient and cost-effective programs. It’s about investing in efficient and effective customer service. It’s time and support for community events and programs like Luminance, or energy-saving trees.
“You give back because you are a part of the community, and when that’s the case, giving back just makes sense.”
Rebates and Programs
Edmond Electric provides outstanding reliability and high-quality electric services at a competitive price, which gives customers maximum long-term value on their investment. Part of that is providing programs that help customers get the most value from their electric utility. Some of the programs available to customers include: Heat Pump Rebate Program: The objective of Edmond Electric’s heat pump rebate program is to encourage our residential customers to purchase and install energy efficient heat pumps.
Ceiling Insulation Program: This program offers financial incentives to residential electric customers who meet guidelines regarding energy-efficiency improvements accomplished with ceiling insulation in their homes.
Pure & Simple Wind Power Program: Edmond Electric has teamed up with the Oklahoma Municipal Power Authority (OMPA) to offer Pure & Simple, a program that provides a source of pollution-free power to the community.
Home Energy Audit: Edmond Electric’s Home Energy Audit is a free program to help make qualifying energy-efficiency improvements to homes 10 years or older.
Learn more about all these programs have to offer at www.edmondok.gov/1271/Rebates-Programs.
Smart Choice
City of Edmond utility customers now have at their disposal a versatile tool that helps them better track and manage their utility usage as well as allow the City’s utilities to provide enhanced services and programs.
The Smart Choice program –which upgraded electric and water meters in both residential and commercial properties – now offers a new customer online portal: www.smartchoice.edmondok.gov. It replaced the former eCityExpress online portal and provides Edmond utility customers access to the most up-to-date information on their water and electric service usage.
Next-day and historical hourly usage data for electric and water service are available to view and graph. Various tools will help customers track, compare, and monitor their usage so they can better control utility usage and costs.
The new portal also has various new features, including ways to report and track service outages. Still available is all the useful information about customer bills, payment options, and more found on the previous portal site, but the new meter and tracking technology will provide more up-to-date data.
Existing customers wanting to use Smart Choice have to re-register their online account. To re-register, customers will need their customer account number, which can be found on their monthly utilities statement. Registration is required to access account-specific data, but payments can still be made without registration. Auto-draft and payment choices remain the same and no auto-pay settings previously in place with eCityExpress were not affected by the switch.
New customers or current customers who don’t have an online account can register at www.smartchoice.edmondok.gov.
Community Partner
Edmond Electric is a driving force behind many community-facing events and programs, as well.
Luminance: Edmond Electric is the founding sponsor of the annual walkthrough holiday light display, which is open to the public in Mitch Park during the holiday season. Along with financial support, Edmond Electric personnel spend many hours setting up, maintaining and helping store and restore the nearly three dozen light displays. Learn more about Luminance at www.edmondlights.com/.
Energy-Saving Tree Distribution: Every spring and fall Edmond Electric teams with the City’s Urban Forestry group to provide residents with free energy-saving trees to those who reserve one. Lear more about that program at www.edmondok.gov/1722/EnergySaving-Trees.
Energy Education: Edmond Electric personnel visit classrooms for a safety demonstration using a special platform that simulates electrical currents. To learn more about that visit www.edmondok.gov/236/Energy-Education.
Learn more about what Edmond Electric does for the community and for information about your service at www.edmondok.gov/224/EdmondElectric.
“We’re your neighbors,” Fisher said, “and neighbors help each other. And while we know that providing quick, affordable and efficient power is the primary goal, being a good neighbor is something we really take pride in.”
Learn more about Edmond Electric at www.edmondok.gov/224/Edmond-Electric.
Learn more about what’s happening around the City at www.edmondok.gov/CitySource.
