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EDMONTONIANS SPRING 2011
12851 - 56 Street, Edmonton, AB T5A 0C9
Tel: 780.454.3444 Fax: 780.454.3222
www.edmontonians.com Published by: Cedar Publishing Corporation President Moe Najmeddine moe@edmontonians.com Editor Barb Deters bdeters@edmontonians.com Sales Manager Carla Sebastian info@edmontonians.com Columnists Jey Arul • John Berry • Linda Bodo • Cheryl Croucher Marty Forbes • Lynn Fraser • Cheryll Gillespie Kelley Keehn • Shawn Moore • David Norwood Marco Poretti • Barbara Ashley Phillips • Erin Rayner Mark Scholz • Elissa Scott • Sam Shakura Natasha Soles • Charles Strachey Will Van’t Veld • Mark Wardell FEATURE WRITERS Cheryl Croucher • Jennifer Hughes Paula E Kirman • Heather Klimchuk PHOTOGRAPHERS John Berry • Bruce Clarke • Cheryl Coucher • Quincey Deters • Karin Fodor • Tracy Kolenchuk • Kelly Redinger Studios • Ashley Warnock GRAPHIC PRODUCTION Rage Studios Inc. All rights reserved by Cedar Publishing Corporation. Reproduction or transmission of all or any part of this publication by any means whatsoever is strictly forbidden without prior written permission from the publisher. Although great care is taken to avoid errors in the preparation of advertising material and editorial content, any errors or omissions on the part of Cedar Publishing Corporation are limited and dealt with solely by printing a retraction statement and or correction in the following issue. Edmontonians Newsmagazine is a product of Cedar Publishing Corporation.
in this issue...
Volume XXII Number 1 Spring 2011
About Town VoxPop
Marty Forbes offers Snowbirds pointers on purchasing property........................................ 4 Mark Scholz—He’s Back!..................................................................................................... 5
Social Scene
Photos from The Support Network, 36th Johann Strauss Ball and 13th Valentine’s Day Gala....................................................................................24-25
Business
Economic Outlook
Will Van’t Veld explains Alberta’s high savings rate.......................................................... 28
Google Guru
Shawn Moore knows how to get on the first page
Legally Speaking
Marco Poretti says new dispute resolution process will cut costs of litigation.................. 23
Mergers & Acquisitions
Jey Arul shares his strategy for retaining customers........................................................ 22
Professional Development
Mark Wardell believes marketing strategy must include positioning................................. 41
Prosperity Plus
Kelley Keehn thinks all businesses can learn from the WestJet perspective..................... 19
WorkingWise
Charles Strachey suggests ways to delve into job offers.................................................. 20
Street Commerce
Academy of Reflexology.................................................................................................... 31 Honda Extreme Powerhouse............................................................................................. 32 EarthWorms Landscape Design........................................................................................ 33 Skyline Signs.................................................................................................................... 34 The Wildbird General Store............................................................................................... 36 TimeSquared Concierge Service....................................................................................... 35 Alberta Building Trades Council........................................................................................ 37
Features
Women in Business
Alberta Women Entrepreneurs provides support to women business owners.................. 12 Heather Klimchuk shares her journey “to making a difference”........................................ 14 Connie Kennedy—The Condo Queen................................................................................ 15
Sizzling in the City—Cover Story
Erin Rayner introduces us to dance instructor Jessica Baudin-Griffin.............................. 16
Lively Lifestyles Absolute Bodo
Linda Bodo goes fashion forward........................................................................................ 9 Linda Bodo gives us the skinny on our recycling prowess................................................ 46
MenuMagic
Chef John Berry profiles restaurateur Carol Amerogen and Chef Gail Hall........................ 10
Life Balance
Lynn Fraser admits she’s no Martha Stewart.................................................................... 18
Walking the Talk
Barbara Ashley Phillips’ tips on constructive conversation............................................... 40
Creative Interiors
Cheryl Gillespie & Sam Shakura present the Rock House forecast................................... 29
Home Envision
Elissa Scott says de-cluttering releases creative energy................................................... 30
Opinions Canadian Publication Mail Agreement # 40041145
Civic Buzz
David Norwood provides an update on downtown development...................................... 26
Civil Wars
Nejolla Korris encounters the nurse from hell...................................................................... 6
If undeliverable, please return to:
Cedar Publishing Corporation 12851 - 56 Street Edmonton, AB T5A 0C9
www.cedarpublishing.com EDMONTONIANS SPRING 2011
GenX & Politics
Natasha Soles explores the feminization of politics............................................................. 8
Visionaries Profile
Cheryl Croucher talks with the proponents of the Avenir Community for Clean Technology........................................................................................................ 42
Briefs with Cheryl Croucher
News from the science and innovation community........................................................... 44
3
Marty Forbes
L
...With Marty Forbes & Mark Scholz
iving in the frozen north
110 o F in the summer), start your car, and do Tournament. Clubs and entertainment outlets are top notch. So are restaurants… You’ll find little odd jobs to prep for your return. It’s great. has its challenges. January was Canadian favourites like The Keg and Earl’s. “Snowbird AZ is the one-stop destination for unbearable to say the least and The prices here are amazing. Shopping is all of your seasonal home maintenance needs,” you never know what Mother immense—Phoenix boasts more shopping says Tom. “We understand the needs of the Nature will throw you until centres per capita than anywhere in the U.S. My snowbird population and have created a full spring arrives. brother Gerry and his wife Shelley bring empty service property management service that can Although we are hearty Edmontonians, the suitcases on each trip and fill them. Shelley provide homeowners with the peace of mind need to find warmth and relief in the middle reports, “It’s not only the prices, Marty… that their vacation homes are being taken care of a long brutal winter is almost an essential the selection is way better than in Canada.” of.” Get details at www.snowbirdaz.com or for us. Although I’m a huge supporter of Edmonton I’ve been fortunate enough to own a home in www.homecheckarizona.com. and Canadian business, everybody Arizona for the past three years deserves a great deal from time to and my escape plan is obvious. time. When I get cold, I hop a plane Touring is tremendous and, south—it’s that simple. if you’re a motorcycle rider, the I hope this column will shed experience is one of the best in some light for anybody thinking North America with a large variety along the same lines. of topography ranging from bald ass First off, there could not be desert to boulders to the stunning red a better time to start looking. rock city of Sedona, Arizona. The dollar hovers around par; Greater Phoenix has over 90,000 business is looking up on both permanent Canadian residents, and sides of the border. Arizona another 500,000 visit each year. was one of the hardest hit states More than 3,500 people show up at during the recession of past few the Canadian Picnic each February, years… so there are bargains wearing their local galore in housing. colours. I’m always It can be easy for Canadians Annual Canadian Picnic is s surprized at how in u to buy property in the United R e d a time to show our colours n many pals are here Casa Gra e States; however, there are some h t d e r ty tou r from Edmonton a M important differences. Do your d n Kim a and Alberta and research: I strongly suggest a I had no idea. The book called The Border Guide, available on Check out www. biggest bonus Amazon.ca, and updated annually. It highlights canadianpicnic. about Phoenix what you need to know to travel to the States: com. is relaxation how long you can legally stay in the country, Getting here and enjoyment taxes, estate planning and so on. quickly is easy: of life. There Next, consider what’s important to you: both Westjet and are over 270 access to the airport, where your friends US Airways have golf courses in are, neighbourhood safety, and proximity direct flights. Air the area open to amenities like shopping, restaurants and Canada stops literally year golf courses. Most people look at the price in Denver—a round… 335 days of a place first, which is wrong. You can challenge of sunshine and find hundreds of rock-bottom-priced homes/ regardless of eight days of rain. condos… but they’re probably in less than time of year. Fair warning, I’ve Summer does get desirable neighbourhoods. been bumped due to weather-related problems hot—some love it, My priority was ‘lock and leave’ in both three out of six trips. some don’t—but that’s what pools, Edmonton and Chandler, Arizona. I pack If you want assistance, I recommend my pal patio misters and air conditioning are for. nothing; we’re set up in both cities. With a Gary Peruzzini (peruzzinig@cox.net)... and The Pro sports scene is immense. The NFL Nexus pass (www.nexus.gc.ca) at only $50 don’t forget Tom. Start your homework with an Arizona Cardinals; the NHL Phoenix Coyotes for five years, you can bypass the line-ups and e-mail to Gary who will send you links to view (soon to be renamed Arizona Coyotes by new check in for your flights in mere minutes since any and all properties. I’d be happy to help out owners); the Arizona Diamondbacks baseball you’re pre-cleared on both sides of the border. as well. team; and the Phoenix Suns Basketball team… When you land with five other flights late at As a good friend said to me yesterday, “This all play in arenas/stadiums that are near statenight, it’s a real bonus to be home quicker. will extend your life.” √ of-the-art. When the Oilers play the Coyotes, If you decide to buy in Arizona, you’ll need hundreds of fans don their jerseys and make a maintenance service when you’re not there. themselves heard. For only $25 a month, Tom Luzzi’s company Marty Forbes is president of Radiowise Inc, and The famous Barrett Jackson car auction will come by to check your security system, can be reached at marty@edmontonians.com is a highlight as is the Phoenix Open Golf water plants, flush toilets (essential when it’s
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EDMONTONIANS SPRING 2011
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Mark Scholz reetings and salutations!
The Canadian Mental Health Association– In one night, I caught Great Big Sea at the Edmonton Region will host its annual Jubilee… then made my way to Rusty Reed’s It’s nice to be back on the fundraiser, Have a Heart for Mental Health House of Blues on the north side and watched pages of Edmontonians again. on May 11th. This is a non-gala gala with guitar great Jack Semple. Man-o-man, don’t Congratulations to Moe limited speeches, no auction and great prizes. miss Jack when he comes to town next time. Najmeddine and his team for Visit www.cmha-edmonton.ab.ca. Contact Like a fine wine, he just gets better and better bringing this magazine back to life. Nice to be the Canadian Mental Health Association at with age. Cheers to Rusty for the great venue to beside my Vox Pop buddy Marty Forbes for 780.414.6300 or info@cmha-edmonton.ab.ca. see live music in E-town. another run. Lately, I’ve sooo busy shoveling. Sweet Jebas, Here are some up-coming events Hats off to Dr. Brent Saik and the in my 13-some odd years in Edmonton I have that could use your support: The 7th Annual other 39 other 40 frost-bitten players who never moved more snow. Getting it off the roof Jeans & Jersey is April 9th at the Sawmill skated through slushy conditions, followed was a thrill. Shovelling the peoples’ street was Banquet and Catering Centre. The event by extreme cold, for 241+ incredible hours, fun. Showing a little leg to the dude driving the supports the Alberta Diabetes Foundation and broke their own world bobcat so he would clear the tons of ice chunks and will feature a record. The World’s Longest away from my back driveway was great. Like BBQ buffet, live Hockey Game, involving most, I have to thank the folks doing the actual 12851 - 56 Street, entertainment, and live more than 1000 volunteers work moving snow. Those with the master and silent auctions. Grab Edmonton, AB T5A 0C9 and organizers, raised plan… not so much. I can only imagine the your favourite jersey huge money—$870 politics behind the snow business in this city. Tel: (780) 701-3715 and come on down for a thousand!—toward a new Whatever. We are a winter city. I hope one Fax: (780) 454-3222 fun night with Honorary linear accelerator, to IbeO N T H E P E R S O N A L I T Y O F B U S I N E S S I N T H E C A P I TA L REG day that the rest of the planet will look to us for O F B U S I N E S S I N T H E C A P I TA L R E G I O N Chair Andrew Cogliano. used in radiation treatment how we handle our snow removal—like they do Contact Kate Rieger at at the Cross Cancer for our recycling programs. Let’s work toward 780-492- 6025 Institute. This event makes a city that makes other northern cities jealous ws On April 11th, take us all very proud to be Ne al ob about how good we are. Bigger than that entire Gl k, Ashley Warnoc in the 24th Mayor’s Edmontonians. Donations Photo courtesy of soapbox babble… where are the ambitious kids Celebration for the Arts are still being accepted at in the hood looking to make a buck shovelling Attention: Date: Date: and recognize the amazing albertacancer.ca/worldslongestgame—help snow? Nada. Sad, really. achievement of our artistic community at the Brent reach his million-dollar target. in: Fax: To Appear To Appear Winspear.in: Call 780.428.1414 or visit www. I managed to see some great pacedmonton.com for details. As we move forward with this entertainment in the last little while. Date Purchased: The Spirit of Spring Fashion Show & column, let’s do it together. Any thoughts, Congratulations to director Kristen M. Finlay Luncheon in support of the McDougall ideas, scoops, events or feedback are more than and her cast and crew. They staged David House Association is on April 17th. Really welcome. Find me. Lindsay-Abaire’s play Rabbit Hole at the exciting collection of fashions… fabulous Till next time. √ Walterdale Theatre. Great job. If you missed silent auction. Contact Jayne Bawden at it, you can always see the movie version with 780.498.6216 or tickets@mcdougallhouse. Mark Scholz is the director of MES Inc. Nicole Kidman. But, that’s just a movie… a com. Visit www.mcdougallhouse.com Contact: mark.scholz@ymail.com stage version is no doubt going to be better.
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CIVILWARS
The nurse
from hell
with Nejolla Korris
H
wrong with me. At the time, I was actually on of the morning having personal conversations ave you ever been at the mercy phone with a colleague who had spoken with the other nurses on the floor. We 12851 (all the - 56theStreet, of another human being? How to a surgeon who said there was a complex patients and staff) found out that she wanted about a nurse from hell in an Edmonton, AB T5A 0C9 mass discovered in that scan that would require to move back East, didn’t really like living in emergency unit? attention. I called Nurse J over and told her that Edmonton that much—these Tel: chats were clearly 701-3715 Now before I go there, I have (780) a surgeon had quite the different diagnosis from more important to her than dealing with the few to admit that everyone except this one person Fax: (780) 454-3222 patients been professional you O was F Bvery US I N E S Sin their I N work. T H So, E TifCH AE P PI TEA RLS O R she ENGhad AI LO I TNYassigned O F to.B U S I N E S S hers I NandT that H Eperhaps C A she P I should T A L consult R E Gwith ION him. She closed the curtain to my cubicle and At one point, my IV came out and I started work in the health care field, let’s hope you care proceeded to call me the worst expletive at the bleeding. I said “excuse me” and Nurse J at least a little about what you do. top of her lungs. ignored me, I said it again and she yelled at I recently had a medical issue flare up on one Suffice to say, Nurse J’s diagnosis of “it’s me… that is…until she saw the blood spilling of my flights back to Edmonton. All I can say is nothing” and that I was wasting hospital space, thank goodness my former family physician was from my arm. Every time someone asked turns out to be a major tumour that needs something of her, it seemed that “we” were on the plane; he certainly did help get me home. 12851 - 56surgery Street, Attention: Date: to be removed.Date: The moral of the story: interrupting her socializing. But, if you get sick on a plane, be prepared: Edmonton, If you0C9 work in the healthcare field and you don’t In the few hours I was there, she constantly AB T5A They haul you off in an ambulance to make Fax:haveTo Appear in: pointed her clipboard two To Appear in:the really care about your work—get out of yelled at patients, sure nothing runs amok. A fanfare I would Tel: (780) 701-3715 field. √ inches in front of peoples’ faces, administered rather done without. Date Purchased: medication (some of which Fax: leaked out(780) on the 454-3222 To keep a long story short, after three days O of F two BU S I Ninstitutions ESS IN T H Eable TCH I TEA RLS O Rand ENgenerally GAI LOI TNY O F patients. B U S IThis N E S S I N T H E C A P I TA L R E G I O N floor), terrorized medical not being toAE P P was a bully on steroids who was wreaking havoc Nejolla Korris is an international expert in area contain my pain, I went back to the U of A of interviewing skills and linguistic lie detection. on a group of vulnerable people. I asked to see hospital as instructed. Day 4 of tests and more someone senior to her, to which she replied there She is a keen observer and fan of the human pain killers to try and figure out what was condition. Dubbed the “Human Lie Detector” was no one. slowing down this weary traveller. by some clients, she is a popular speaker on lie Don’t you find that interesting? The most Nurse J came on shift at 8 that morning and, detection, fraud prevention and investigation, “senior” person in an emergency unit was Nurse even through my morphine haze, it was easy to Date: Attention: Date: workplace fraud, and organizational justice. J and her bad attitude. Heaven forbid all the tell that she was disengaged from her job. She Nejolla recently launched new speaker’s patients inin: there at that time. At one point, she wasn’t interested in getting patient instructions Fax: To Appear ToaAppear in: series on the differing communication styles between was loudly discussing the results of my CT scan from the nurse she was replacing. I couldn’t Date Purchased: men and women. with other nurses… telling them I was a waste have imagined a more disengaged individual Contact: nkorris@working-it-out.com of hospital space and that there was nothing working in an emergency unit. She spent most
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12851 - 56 Street, Edmonton, AB T5A 0C9
T H E P E R S O N A L I T Y O F B U S I N E S S I N T H E C A P I TA L R E G I O N
Tel: (780) 701-3715 Fax: (780) 454-3222
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The Building Trades of Alberta represents 15 unions, 20 locals and over 60,000 of Alberta’s skilled-trade professionals. Our members provide extra value for every project by providing our industry partners with the skilled trades advantage. For over 100 years, we have helped to build communities and Alberta’s economy through skill and dedication to
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GENX&POLITICS
The feminization of politics
A
this unfold from business as usual? Are we searching s a first-year political science student with Natasha Soles beautifully in for more typically feminine characteristics at Mount Allison University, I recall the Calgary in the predominantly masculine system of with equal parts amusement and mayoralty race governance? indignation my professor boldly when Barb Higgins was soundly defeated by In her ground-breaking book The Chalice stating: “In Alberta politics, 50 Naheed Nenshi, who represented a new way of and the Blade, anthropologist Riane Eisler percent of the NDP’s elected suggests that all societies are patterned on either collaborating and engaging. representatives are women, compared to the And we need a balance of both approaches. a dominator model (The Blade) or a partnership dismally low percentage of women elected as model (The Chalice) with variations in between. The parallel tension betweenTthe Chalice and Progressive Conservative MLAs.” The Blade is where creativity, innovation and Typically, characteristics of The Blade— Facts were deemed irrelevant when I pointed forward action resides. . dominance, decisiveness, competitiveness, out that for the NDP, 50 percent represented And finally, we need remind ourselves that control—have been ascribed to men, while a whopping ONE elected woman (but what a being an elected official is not the only way the more collaborative characteristics of the woman!), compared to 13 women in the ruling women can have influence in the world of partnership models—collaboration, dialogue, Progressive Conservative Party. The fact that politics. My Big Fat Greek Wedding offers a values based—have been viewed to be the a significant percentage of PC women MLA’s humorous nod to the power of influence when domain of women. Eisler suggests that it is were in key cabinet posts and held seats on possible to transcend the conventional polarities Maria says to Toula “Let me tell you something, Agenda and Priorities as well as the Budget Toula. The man is the head, but the woman is of left/right, and male/female by adopting a Committee was greeted with a yawn… and the the neck. And she can turn the head any way feminist professor moved on. So what exactly is chalice and blade lens in which to view the she wants.” We have noteworthy examples of world. Each gender can either represent The at the root of the persistent—and consistent— who are brilliant strategists that provide Chalice or The Blade and society benefits discourse that suggests we must increase the 12851 - 56women Street, razor 0C9 sharp insight on the political agenda from a combination thereof. Edmonton, I dare say, my AB T5A number of woman to elected positions? by virtue of their brain power and ability to own philosophy of life leans toward a chalice At first glance, it appears to be nothing more Tel:by(780) 701-3715 communicate: Margaret Bateman, Marisa approach and is more represented Hon. complicated than a simple numbers game, Etmanski, Janet Riopel and many, many others. David Hancock than by Danielle Smith. consistent with ideology designed to promote Fax:Sarah (780) 454-3222 There is no toIlook positions O Fwoman B Uand S I other N E minorities S S I N into TH E TCHAE P PI TEARLWe Rneed ENGA SO LOI TNno Y further O F than BUSINESS IN TH E question C A P that I T Awomen L R need E G to ION have a voice and be heard in the political realm. Palin to see The Blade in action. Her reality where they may be under represented. Women Whether it is seeking a nomination, joining a TV series, Sarah Palin’s Alaska decidedly in elected positions can serve as an inspiration constituency, or being a passionate advocate for to young women who have political aspirations, showcases a dominator “blade” model. One issues, it is time to get political. would do better to read Michael Walters and provide evidence that this too can become thoughtful essay Southern Reflections— a reality in their own careers. The world of “There is no such thing as being nonWhat the Alberta Party Can Achieve to get politics is a rough and tumble ride, as we have Date: Attention: Date:a decision to stay political. Just by making a partnership model take on life in a rural recently witnessed, and women in elected out of politics, you are making the decision environments. Two recent examples of The positions can either make the ride smoother To Appear in: To Appear in:exert to allow others to shape politics and Chalice model in action are the Alberta Party’s or rougher for each other, depending Fax: on their power over you. And if you are alienated Big Listen and the Conservatives recent round inclination. One of my most treasuredDate moments Purchased: from the current political system, then of cabinet tours . was being hosted at a lunch by Hon. Iris Evans just by staying out of it, you do nothing to To field candidates based on their XX and Hon. Heather Klimchuk as they candidly change it, you simply entrench it.” chromosome is flawed—let’s keep biology out discussed the roller coaster ride of political life. ~ Joan Kirner at Women Into Power of ideology. Clearly, it is not whether a male They recounted with great honesty and humour Conference the special skills they had to draw upon, and the or female is running, but their alignment with Adelaide, October 1994 √ vision and values that voters should hold dear. relationships they needed to forge success as To suggest that a women candidate guarantees newly minted MLAs and Cabinet Ministers. women’s votes is both insulting and naïve. I But we need to pause and think this Natasha Soles lives and writes in Edmonton. She would no more vote for a Sarah Palin than I through: What are we really asking for when is currently pursuing the first of many degrees would for a Glenn Beck. I would, however, we insist on increasing the number of women in Political Science at the University of Alberta. vote for someone who idealized a balance in elected positions? Is it a nod to visible Her passions include local politics, international of both Chalice and Blade: Stephen Mandel, minority philosophy, or is it a deeper hope for relations and cupcakes. Don Iverson, and Allison Redford. We saw another way of doing business—a departure
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ABSOLUTEBODO
with Linda Bodo
ManMade G arbo readapted it in the
1930s… Hepburn reused it in the ’40s… and Keaton reclaimed it in the ’70s. It was the hallmark of innovation and rebellion: flouting fashion’s rules by wearing slacks and sneakers when most women wore girdles and garter belts. “Stockings are an invention of the Devil,” Hepburn declared, and refused to wear them. She became a symbol of independence for womankind, liberating them to be more proactive. So feel free to raid your man’s closet. Blurring the lines between male and female style has altered the landscape of women’s fashion, and is as commonplace as Annie
Makeover a button-down from your guy’s closet and make it a mainstay in yours.
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Hall’s vest and high-waisted khakis. With today’s current economic conditions and ecoconsciousness, borrowing from your beau and upcycling his castoffs is not only responsible it’s also easy on the pocketbook. If you’re not a seasoned seamstress, take your newly found threads to a tailor to transform hand-me-downs into your new fashions on the fly. Joining the new genre of gender-bending prêt-a-porter aficionados will not compromise your femininity. French cuffs, pinstriped jackets and colourful ties create a look that gives double breasted a whole new meaning.
ENDLESS POSSIBILITIES
While you’re purging your closet contents, look for other items that can be upcycled and repurposed. For example, we all have old T-shirts from special events or travels that we bought that don’t really fit or flatter, or are just plain worn out. The sentimental value attached to these items makes it hard to throw them out, so why get rid of them? Instead, they can be altered to be made into a stylish new piece of clothing, or repurposed entirely to make something like a quilt, a cushion cover or a tote bag. The same goes for those old sweaters we love. The wool from old sweaters can be felted and then used to make any number of fashion items with ease: belts, brooches, hats, purses—the list goes on!
Suit to Dress
Embrace a signature look with pieced panels, tailored to flatter
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Shirt Invert (left)
All Tied Up
Upcycle 30 ties into a swank halter dress to make it the latest ‘it’ piece in your wardrobe. http://www.magnifeco.com/hand-made-thursdays-38/women/
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Contact: lbodo@edmontonians.com www.absolutebodo.com 9
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MENUMAGIC
Culinary adventures:
I
at home and abroard
with chef John Berry
But, this is a cooking demo with a twist. The movie was set in England so Pastry Chef had to chuckle as Carol Chef Lily picked volunteers from the audience Lily Chong chose a classic English dessert to Amerongen, owner of The Dish Street, to assist her. Chopping, mixing, blending. It’s demonstrate: an Old-fashioned English12851 Sticky - 56 Bistro, explained how her highly a great0C9 way to experience the recipe, rather Toffee Pudding. The evening usually starts withAB T5A Edmonton, successful “Dinner and a Movie than just watching. She earned her Baking and the cooking demo at 6:30, followed by a tasting. Night” came about. The concept is so Pastry Arts diploma at the Vancouver Culinary Then guests order off the menuTel: and the(780) movie 701-3715 simple, and it’s a terrific idea borne, believe Institute, and holds a degree in Food Sciences. begins. As I sat enjoying it or not, out of her Fax: (780) 454-3222 O insomnia. F B U SAs IN S S I N Pat T HLiviniuk E TC PPI ET A EG aYwonderful sheE lay HA Eassisting R SL OR N A IL O I TN O F Bmeal U Sand I NtheE S S Lily I N credits T H EEdmonton C A P Chef I T ANathan L R E Bye G I for ON taking her under his wing. She eventually movie, I was reminded of awake late one night, Pastry Chef Lily. wants to open her own Cafe/Patissierie my youth, when my uncle she was mulling over but that’s down the road. “Carol has been Morley would come over various options for wonderful. It feels like home here.” to babysit and we’d enjoy a her venue, which is on Carol started learning the trade when she TV Dinner on TV trays in Stony Plain Road just was four or five years old. Her mom would front of the circa 1958 black west of 124th Street. 12851 - 56 Street, Date: Attention: Date: get her to make the grocery list. and white. Everyone loves to Edmonton, AB T5A 0C9 As she got older, her mom would go out for dinner then Fax: To Appear in: To Appear in: Chef Lily give her cookbooks. When she Pastry a movie. Or vice versa. Tel: (780) 701-3715 . th ffi ri G h la e hit university, she started serving, Everyone enjoys a with She Date Purchased: Fax: (780) 454-3222 learning the front of the house. She O cooking F B U class. S I NWhat E S Sto I N T H E TCHAE P PI TEAR LS O R ENGAI LOI TNY O F B U S I N E S S I N T H E C A P I TA L R E G I O N eventually found herself working at do? Why not combine Earl’s. And the rest is history. She all three under one roof? says that opening The Dish was a Dinner and a movie, steep learning curve but, “with no plus a short cooking husband, no kids, it became my class with samples. baby.” This very successful The dishDate: is also running highly Attention: Date: Wednesday night event successful Jazz nights, featuring is usually a sell-out. I Fax: To Appear in: top Edmonton talent. For more attended one of the first evenings with my To Appear in: information about the special events daughter Ashley. She’d been at the bistro Date Purchased: at The Dish call 780-488-6641. before and was quite taken with the food, and It’s located at 12417 Stony Plain Road. the warm, cozy atmosphere.
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One of the leaders in the Edmonton us sick. What do we have to do to make culinary scene for years has been Gail Hall. You it healthier. You can make a link between what goes into you and how it affects might remember her from Gourmet Goodies… you.” now, she has Seasoned Solutions and is a huge Gail takes a deep, passionate interest in supporter of buy local, eat fresh. this since she is a breast cancer survivor. But Gail is also a seasoned world traveller, “Italy has gone full circle on this. They pardon the pun. She has morphed from now offer home style meals, using local, gourmet cook and catering guru to an educator. fresh ingredients.” She points out that “the “After experiencing the culture of a country impact on our health care system would through their food, you gain a whole different be as bad as it is.” appreciation of food.” Gail says she loves to O Fexplore B U food S I NandEaScountries S I Nculture T H Eand C A P I T A L R E G I O N bring it back to Edmonton. “Sicily of course was Italian, but it was quite different. It was the simplest food done well. When you get to understand what they The culinary tour included are doing, it’s quite easy.” Palermo Market 12851 - 56 Street, She started offering guided culinary tours back in 1997 when she was operating Edmonton, AB T5A Ahhh, 0C9 Sicily— one of Gail’s Gourmet Goodies. Her first trip was to Santa favourite Tel: (780) 701-3715 food places Fe to study southwestern cuisine… followed by New Orleans, New York and Italy. She has TH P EP RI TSAOL NRA L I ITOY NO F Fax: B U S I(780) N E S S454-3222 I N T H E C A P I TA L R E G I O N foodies andA O Ftaken BU S I NtoEFrance, S S Greece, I N TTurkey, H E EC EG Eastern Canada. She’s off to San Francisco, Sicily and Argentina this year. “Italy is the heart of cuisine as we know it. They have limited land to produce the food. Every inch is cultivated, even the ditches Gail asks, “What do we have to do to are used for rice.” Gail had never been in a Attention: Date: make it healthier. How can we live our Date: country that places controls on food that is best life and enjoy good food?” grown, and how it’s made, to prevent synthetic Fax: To Appear in: To Appear in: Amen. √ Amen Gail, preservatives. It’s all natural. Through this inspiration, she says we can definitely do better Date Purchased: Contact Chef John Berry at in producing our food here in Canada. “Our food research shows our food is making jberry@edmontonians.com Gail at the Mandranova olive harvest
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WOMENINBUSINESS
Connecting women to
success By Jennifer Hughes
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thatAsome reasons id you know there are T110,700 HE PERSON L I T of Y the Omajor F BU S I Nfor E Sthis S IN THE disparity include a lack of networks women-owned businesses in Alberta? connected to the centre of power and “Women entrepreneurs are decision making, a lack of12851 specific - 56 Street, significant contributors to the to market toAB T5A 0C9 economy, but they can face challenges understanding of how Edmonton, and deliver to large buyers, and lack in achieving business success. “At AWE we Tel: (780) of access to and readiness to use 701-3715 provide financing in combination with guidance Attention: significant financing. and innovative programming to provide women Fax: (780) 454-3222 Despite knowledge, O Fbusiness B U Sowners I N E Swith S the I Ncapital, T H EFax: C A P I TA L R E G I O Nthe surging growth of Canadian women skills and connections to expand their businesses and economic contributions to theDate province,” Purchased: entrepreneurs who are starting businesses at states Tracey Scarlett, CEO of Alberta Women THE PERSON A Lthe I Trate Y of O men F Band USINESS IN THE twice Entrepreneurs. want to grow, womenAWE is a not-for profit organization established owned businesses in 1995 that is dedicated to enabling women Date: are seriously to build successful businesses that strengthen in Alberta’s economy. Its role is a connectionTo point, Appearunder-represented in: procurement contracts. helping women entrepreneurs connect to whatever It is estimated they they need to succeed and help their business grow. Attention: comprise less than It provides business loans of up to $150,000, Fax: skills five percent of all business advisory and support services, domestic and international development and network development in order Purchased: suppliers to corporations and to assist clients to start, expand orDate purchase a governments. business. To help At present, only 37 percent of female-owned growing businesses are high growth small to medium businesses, enterprises (SMEs) compared to 63 percent AWE’s of male-owned businesses. Experts indicate
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This two day event aims to provide IATS is the premier Canadian event for Connecting to Contracts program provides attendees with advice and strategies straight established female business owners to learn entrepreneurs the access to domestic from entrepreneurs who have found success how to grow their businesses and expand and international supply chains through themselves. Keynote speakers include corporate and government contracts John Stanton, founder of the Running and access to new markets in Alberta, Room & Walking Room, who will Canada, and around the world. share his inspiring story and knowledge Launched by the Women’s Enterprise on developing a strong personal Initiative (WEI) partners—comprising brand while growing a business. As the Women’s Enterprise Centre well, Canadian fashion icon Jeanne British Columbia, Alberta Women Beker, host and segment producer of Entrepreneurs, Women Entrepreneurs of FashionTelevisionChannel, who knows Saskatchewan, and Women’s Enterprise the worlds of both fashion and business, Centre Manitoba—this new initiative will share her entrepreneurial story will provide a means for corporations and insight on leadership for women. and governments to capitalize on the Alberta Women Entrepreneurs believes value and innovation offered by women in bringing connections, resources, and entrepreneurs in Western Canada. inspiration to help women entrepreneurs Another example of how the achieve their goals, and AWE’s annual organization supports women 12851 - 56 Street, conference is the perfect opportunity to entrepreneurs is AWE’s Building on Edmonton, AB T5A bring all of these tools for success into 0C9 Success Series. It consists of small one place. interactive workshops that offer Tel: (780) 701-3715 AWE provides a critical link to attendees insight on performance financing, networks, and learning improvement and growth strategies for Fax: (780) 454-3222 T their H E businesses. P E R S OThe NA L I T Y topics O F B U S I N E S S I N T H E C A P I TA L R E G I O N opportunities at all stages of business. workshop “What we want is to create an covered to date have included human expectation of success within the resource development, sales, marketing, network so that women going into financial management, and use of business aren’t just looking at creating a technology to improve performance... Dragon’s Den nice guy Brett Wilson job,” Scarlett says. “They’re looking at each facilitated by an industry expert. with AWE`s Tracey Scarlett building a really strong, economically On May 5th and 6th, AWE`s annual Attention: Date: viable venture that can compete locally, Innovative Approaches to Success conference will be held in Calgary Fax: To Appear in: nationally and internationally.” AWE will continue to support and help these their profitability through connections to this year at Hotel Arts. Developed as a Date Purchased: women business owners achieve their own elite networks, new markets, and other means to showcase innovative strategies success. √ entrepreneurs. and tactics for women entrepreneurs,
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THE POWER
A
to make a difference
uthor Margaret Atwood voiced this opinion years ago… but it continues to have some legitimacy today. While women have moved beyond their stereotypical roles, much of the world remains male dominated, especially within the political arena. Through hard work and dedication, many powerful women are leading communities, corporation and countries, bringing feminine influence into the political world. I am a longtime community advocate who has entered politics at a time of change. My interests range from education to environment to community development and arts and culture. I think we need to make politics meaningful to Albertans again and that is why I became involved. I was elected for my first term as the MLA for the Edmonton-Glenora constituency in March 2008. Since then, I have been able to provide my thoughts and suggestions, and impact some of the decisions this province has been making. I am very dedicated to my job as Member of the Legislative Assembly and a cabinet minister. I
made aware that many people are concerned believe that governing is a privilege, not a right—a belief that was reinforced when I worked about the cost of rent, affordable housing, homelessness, the environment, community as a writer for Premiers Peter Lougheed and Don safety, and keeping schools open Getty. During my time in in their communities. Therefore, the professional world, I these are issues I have taken a have identified five ideals keen interest in… will advocate which I attribute to my for… and will seek ways to personal success. improve. The first of these Fourthly, to be a successful is to appreciate the woman in the business world, contributions of you must be willing to make volunteers. It is amazing decisions. Do not sit on the fence how much volunteers are and let others around you lead accomplishing right here the way. You must be willing to in our own province. By stand strongly behind what you dedicating a portion of believe in, and take action. In your time to helping your the business of politics, I have community, you are able Heather and MLA Doug Horner to make tough decisions to learn a lot of about check out student inventor every day but, in others as well as about the end, I know yourself. Personally, I have Gary Kulek’s wheelchair walker. I have helped been involved in volunteer to accomplish projects such as Bell Walk many positive for Kids, as a community things for the league executive and people in my coordinator for the Glenora School community. Council, to name a few. I do not feel Ultimately, like I could be as successful in helping o it is about my constituents if I had not immersed w T r lth fo doing the myself in the community through these nted Hea m Success e s re p r Heathe h sleepers fro hoto) right thing. many activities. it p babies w. (myunitedway Finally, In addition to volunteering and helping 6 by the last those around you, you must be able piece of advice I can to be a team builder. I could not have provide is to be prepared and do your accomplished my goals without a strong
“We still think of a powerful man as born leader and a powerful woman as an anomaly.” ~Margaret Atwood
Service Alberta Minister Heather Klimchuk, MLA for Edmonton-Glenora 14
team behind me. Due to the relationships I have built and the support network I work with, I have been able to accomplish great things. We all know the old adage “it takes a village to raise a child.” The relationships we build help us to move forward in a collaborative, positive manner. This especially relates to my role now as a minister and MLA. Team building goes hand in hand with my third ideal: to listen and value the opinions of others. Everyone— male or female, old or young—has something to bring to the table. When you are placed in a position of power and influence, you must be open to hearing the thoughts of all. Conversations with my constituents help me prioritize the issues and concerns people have. Through these discussions I have been
homework. Whenever I walk into a meeting I have a solid understanding of the topics being discussed so I can contribute effectively. When discussing issues with colleagues, it is important that everyone has an opportunity to present their ideas and work toward common solutions with a solid understanding of the issues at hand. We all have responsibility to form a 360-degree, three dimensional picture of all aspects of every situation. The decisions we make affect many, not just today but tomorrow as well. The respect that is revealed by the attention given will always lead you to the best solution. We must be diligent and always be aware of the cumulative effect of every decision made. Just like dropping a pebble in a pool of water, it is the resulting ripple that should concern us in everything we do. √ Heather Klimchuk is the MLA, EdmontonGlenora and Minister of Service Alberta. Contact: edmonton.glenora@assembly.ab.ca EDMONTONIANS SPRING 2011
CONNIE
KENNEDY A Passion for People By Paula E. Kirman
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onnie Kennedy is
first and foremost a people person. Her passion for people combined with her vast knowledge and experience is why she is one of Edmonton’s top real estate listers and sellers, and number one when it comes to condos. “You have to have a passion for what you’re doing and a passion for the people who you work with,” Kennedy emphasizes. “Honesty and integrity are important, along with attitude—how you come across to people and how you treat them. I sit and talk to them for hours, so they are comfortable and I really know what they are looking for so I can help them. I enjoy being with the people and am happy when I am helping clients.” A specialist in condominiums, Kennedy has been serving Edmonton since 1968. She is a true pioneer, with many firsts to her credit. In 1969, she sold the first condominium ever in Canada, here in Edmonton. She is the first woman agent to become a member of the Edmonton Real Estate Board. Prior to her career in real estate, Kennedy was the first woman to sell television airtime in Canada (for CFRN) and also worked in the newspaper industry. EDMONTONIANS SPRING 2011
Photo by Bruce Clarke “I broke a lot of ground for women,” says Kennedy, who was also the first woman on the Executive of the Edmonton Chamber of Commerce. “I don’t think I really had challenges as far as being a woman was concerned because I had credibility, I had knowledge. I know what’s going on, and the men accepted me” The walls of Kennedy’s office are lined with plaques and her desk covered in awards documenting years of achievements. She has been in the top one percent of Re/Max Residential in Canada for a number of years, was selected “Realtor of the Year” by the Edmonton Real Estate Board in 2006, and in 2009 was awarded the Re/Max Circle of Legends, which is the highest professional honour a Re/Max Associate can receive. Kennedy also stands out in her field when it comes to giving back to the community. She donates her time and resources to a number of local causes such as donating a portion of every sales commission to the Stollery Children’s Hospital and the Realtors Community Foundation; donating annually to Camp He Ho Ha (Health, Hope & Happiness); and supporting the Robertson Wesley United Church’s outreach program by providing funds for the food purchased for their meals. “I think that when you live in a community
you should give back to that community,” she says. “I am blessed to be able to help in a lot of ways.” She takes a personal interest in all of her clients, regardless of whether they are purchasing a high-end condo or just seeking a free estimate on their current home. Her sincerity and dedication have earned Kennedy trust, respect, referrals, and repeat business. At Kennedy’s stage of life and success, she could easily be living a life of leisure. Instead, she is at work every day, often getting an early start in the mornings, even on weekends. Maintaining a work/life balance has never been a problem for this mother of two adult sons and grandmother of three. Being an avid reader of non-fiction, watching the news daily, and occasionally visiting her cottage rounds out Kennedy’s busy life. Family has always come first, but the people in her life respect the fact that her profession is very important to her. “I love doing what I am doing. I don’t have to work seven days a week, but I do,” she says. “I enjoy my profession and the people more than anything else.” “I am enjoying my career and looking forward to the future and the challenges of changing real estate product and people’s requirements.”√
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Sometimes, we have to get out of our own way
with Erin Rayner
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In January 2010, another ‘right-time/rightBefore having their first daughter Bria, he Women in Business issue place’ situation presented itself when Jessica’s Jessica was a recreation program coordinator should be called the Women-withand fine arts specialist for the City of Edmonton. mom was at What Women Want in the Lendrum husbands-kids-and-friends in shopping centre. The owner mentioned he was She also taught dance programs at the Business issue… often, when a retiring and looking for someone to sub Cloverdale Community woman is in business—like it or 12851 - 56 Street, lease the space. Jessica and League where she not—her friends and family are in her business Edmonton, AB T5A 0C9 Chris decided to move… saw the benefits too, literally and figuratively. and this time they had eight of education at a This is certainly the case for Jessica BaudinTel: (780) 701-3715 weeks to build a studio and community level in a Griffin, the 28-year old owner of J’adore Fax: (780) 454-3222 non-competitive, O Dance F B U(www.jadoredance.com) S I N E S S I N TonHEdmonton’s E TCHAE P PI TEA R LS O R ENGAILOInonTNY O F B U S I N E S S I N T H E C they A P knew I T Awhat L Rthey E Gcould I Odo N themselves and what needed exclusive environment. south side. I walked in to the brightly lit oneto be contracted out. This When Bria was six room studio to find husband and partner Chris was also their first time doing months old, Jessica Griffin discussing upcoming expansion plans, a business plan to apply for considered starting a website changes and taking out the garbage, a grant program to fund the home daycare until while long-time friend and Adult Fitness move and renovations. one of her friends Manager Meaghan Dickert was at the desk 12851 - 56 Street, Attention: Date: Date: With a Bachelor of said, “Jessica, you’re working on upcoming classes. Edmonton, AB T5A 0C9 Education from the University way too on-the-go As we sat down for coffee at the bustling Fax:whatTo Appear in: day To Appear of Alberta majoring inin: Special to spend every Lendrum Sunterra Market, I asked Jessica Tel: (780) 701-3715 Education and a minor in the at home. Why don’t possessed her to go from dancer to studio owner. Date Purchased: Jessica was intrigued by you start a mom She laughed, “I don’t call myself a dancer even Fax: (780) 454-3222 Arts, O though F B UI’ve S Idanced N E SallSmyI N H had E TC HAE P PI TEA R LSbaby O R ENdance GAILOI TNY O F B U S I N E S S I N T H E dance C A Pfrom I TA L R perspective. EGION a global and life.”TShe always Globally, it’s not about the program?” So been involved in the arts including dance and Jessica Baudin -Griffin perfect final ‘product’ but about she began hosting musical theatre, but the sometimes elitist and the community and its expression mom and baby highly competitive atmosphere in much of the through movement. When it came dance programs dance community turned her off. Even though time to develop programs for her at community leagues around the city. When she always had a ‘toe’ in the industry, it was students, she looked through studio space came up at the Riverbend Athletic the birth of her first daughter that brought her Date: Attention: Date:an educator’s eyes at how dance instructors traditionally interact Club, it wasn’t ideal but it was a start. “It was a back to dance and into entrepreneurship. As she in:to use a court as a dance studio. To Appear with youngsters and wasn’t happy within: what test sub lease dealt with postpartum depression, sheFax: realized To Appear she saw. “I’d rather look at a program and ask We had six weeks to build a studio.” Doing she was happiest when she danced, and that she Purchased: ‘is this developmentally appropriate for this the majority of the work themselves was a real wanted to bring dance into the lives ofDate other new age group and do the kids understand what learning experience for the couple. parents.
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A RT S , C R A F T S , HOME DECORE, N E E D L E WO R K
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equates the feeling of being like a moth drawn to a flame and not realizing the consequences until it was too late. She goes on to say that luckily she’s not a moth and it wasn’t too late. With the impact of exhaustion behind her and a renewed focus on balancing her life by building her team and delegating to avoid a repeat exhaustion diagnosis, there are plans for growth in the works. “We don’t have enough space to meet demand. We’re looking at a Whyte Ave studio, as well as expanding our programs.” As we talked, I thought of how many men, women and family entrepreneurs I know who are in similar positions… steering their ‘moths’ too close to the flame of exhaustion for the sake of growing, building and maintaining their 12851 - 56One Street, businesses and families, myself included. thought resonatedEdmonton, with me as I looked ABacross T5A 0C9 the table at this amazing, bright, energetic and Tel: the (780) creative woman: Imagine success701-3715 we could “If I’m honest, it felt like my world was have if we could just get out of our own way. Fax: (780) 454-3222 “I felt Sometimes, T H E P E R S O N A L I T Y O F B U S I falling N E Sapart S Iaround N Tme” H Eadmits C AJessica, P I TA L REG I O N even though it can be the hardest completely out of control. But what I slowly thing to do, we all need to stop, drop and roll Jessica engages moms and their tots in learned during that month was that it was not to put out the fire long enough to get a clear developmentally appropriate movements the end of the world. We started delegating picture of just what it means to be healthy and and letting others support us. It’s when I really successful. If we could get out of our own way started to understand the concept of team.” and let go long enough to let those around us doing 20 hours a week of intense physical Some entrepreneurs hide the mental effects shine and carry the torch while we rest a while activity and 40 hours a week of work with a of the ‘entrepreneurial rollercoaster’ but Jessica I think—entrepreneurially, emotionally and seven-month old and a two-year old, you think Attention: Date: decided to share it and be transparent with physically--we’d all be better able to ‘dance’ you have to do and be everything. Mentally, clients and her team. She started a blog and Fax:I could push through it but, physically, I just To Appear in: through our lives. √ wrote honestly about the exhaustion she was couldn’t.” On doctor’s orders, she took a month DateoffPurchased: feeling and about her guilt around needing Erin Rayner is president of ED Marketing and from the business. As a self-professed to step away from the business for a while. Communications Inc. workaholic, I can’t imagine a month away from Her June 16, 2010 blog post ‘A New Balance’ Contact erayner@edmontonians.com my business. is happening,” says Jessica. This perspective was the beginning of her Intellidance program that focuses on engaging children in developmentally appropriate movement, song, rhyme and, of course, fun. But all these ideas and changes—along with the birth of second daughter Malia—took their toll. After suffering dizzy spells, blackouts and multiple illnesses, Jessica was diagnosed with extreme exhaustion last May. “When you’re
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EDMONTONIANS SPRING 2011
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LIFEBALANCE
Domestic Diva… just not in me
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ne of our clever TV anchors wrote in her weekly newspaper column about starting a support group for women “who’d rather stick a fork in their eye than spend a Saturday afternoon whipping up a batch of homemade cookies, or defrosting the freezer.” It’s called TAMMONA—The Anti-Martha Movement of North America.
better! My husband and adult children do their own laundry, plus help with groceries, meals and housework. I hire a housekeeper to do a more thorough cleaning once a month. I’ve been known to drop off items at the seamstress that I can mend myself (In addition to having a degree in textiles, I own a sewing machine and a serger). But for $12, why would I? My time is better spent with my husband, kids and friends, or going for a walk with my poodle puppy (he stares me down if I don’t walk him daily).
with Lynn Fraser
get started on those tasks you intend to “get around to” but haven’t been able to yet. You’ll be surprised at how much you get done with 30 to 60 minutes of uninterrupted time. • Plan meals ahead. Eating out is not only tough on your pocketbook, it’s hard to keep your weight in check. There are some Alberta-based companies that offer great meal planning systems. Check out The join by answering a five point Healthy Family by Sandi Richard at www. qualifying questionnaire: cookingfortherushed.com (you could start 1. Do you own a full or partial set of china? THE QUESTION I LOVE TO HEAR with Week 7, the “survival week” for when 2. Have you ever baked a pie from scratch? So, Ms Practical Life Balance Expert, how do you can’t even imagine thinking about 3. Do you own any of the following you handle everything on your plate without dinner); or The Big Cook by Deanna Siemens, appliances: a) food processor; b) crock pot; feeling guilty about not being “equal parts Lorelei Thomas and Joanne Smith at www. c) blender; d) coffee bean grinder? gourmet cook, maid and masseuse,” plus bring thebigcook.com. These authors cook and shop 4. Is someone paid to clean your house? home your share of the “bacon”? together and then freeze their creations. Dust 5. Have you hosted a dinner party in the past off that crock pot! Let dinner bake, barbecue three months? STREAMLINE YOUR WORK or microwave while you chat about the day Score one point for each YES and a bonus SO YOU CAN STILL HAVE A LIFE: with your husband, kids or friends. 12851 - 56 Street, point if you own all four appliances in question • Inquire about job sharing, flex time, • Hire services. If you find cooking and Edmonton, AB T5A 0C9tedious, let your fingers do the number three. If your score is four or higher, you compressed work weeks or telework cleaning do not qualify to join TAMMONA. options. A study by Duxbury, Higgins and walking. Tel: (780) 701-3715Ask your friends for recommendJohnson found that employees with high ations. There are meal assembly kitchens in work-family conflict missed an average of 454-3222 YOU WOULD EXPECT ME Fax: (780) Edmonton hours O FTO BBEUOFFENDED, S I N E S S RIGHT? I N T H E TCHAE P PI TEAR13.2 LS O Rdays ENGA I L O I T N Y O F B U S I N E S S I N T H Ewhere C Ayou P Ican T Aspend L Rtwo EG ION of work per year—over a week preparing a dozen family-sized meals for your more than the 5.9 days missed by employees I scored six points—five points plus one bonus freezer. Look up www.mealassembly.net. with low work-life conflict. Keep asking point for owning all four appliances. In addition, Free up time for you and still eat healthy. your boss for more flexible options and point I have children, which ranked me even higher on out that a more family-friendly workplace the scale and definitely put me out of the club. One thing you know for sure, girlfriend: No can reduce the cost to the bottomline by Instead of feeling offended by the reporter’s matter how much of a career woman you are, viewpoint, I love it. Screw the qualifying details: this guilt about shirkingDate: your domestic duties Attention: Date: decreasing lateness, absenteeism, missed meetings, poor morale, lack of focus and Sign me up! is bugging you. Choose one of these steps and Fax: To Appear in: Toin Appear in:days. higher turnover. start using it in your life the next seven • Delegate both tasks and responsibility. Use TIME FOR A POODLE HEAD TILT You’ll be surprised at how you can focus more Datedoes) Purchased: the team work approach both at home and at Let’s do a head tilt (as my standard poodle on what’s important in life: talking with your work so you don’t have to be Superwoman. and look at the whole Domestic Diva concept husband and kids, working out, volunteering and Yes, it takes much longer at the beginning from a different angle. making a difference in people’s daily lives with to train someone else to do what you can The reporter states, “It’s not that I’m lazy. the valuable work you do. Which reminds me… do in minutes. But we want our husbands, I just don’t care about this stuff. It’s domestic I have a poodle to walk! √ kids and co-workers to be able to function drudgery, and I have other things I’d rather do independently. No one is indispensable… when I’m not at work… like talk to my husband, Lynn Fraser—The Practical Life Balance Expert not even you! go to the gym, read a book, do volunteer work, with Balance Your World—is an enlightening • Use tools. Use a timer to chunk down your phone friends, go shopping, or nap.” speaker and a whole-hearted coach mentor. She time, both at home and at work. The key Girlfriend, I agree with you fully on this works with individuals, as well as corporate and is no interruptions. Let calls go directly to point. Housework, laundry and the relentless association teams, who want to become health, voicemail and either put a “Do Not Disturb” everydayness of dinner can be domestic focused people attaining sustainable results. sign on your office door or cubicle, or go to drudgery. The faster I can do it myself with a Visit www.lynnfraser.ca. a third place like a coffee shop or library, to time-saving tool, delegate it or hire it out, the
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PROSPERITYPLUS
with Kelley Keehn
Is your company more like WestJet or Air Canada? How this simple perspective shift could make or break your business.
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and, true, not all WestJet employees are bubbly ou needn’t look past our country’s the company for its lack of customer service, and merry; however, generally, they seem to flight delays, and unapologetic attitude. airline industry for a classic have a lot more fun than their competitors. If The opposite is generally the attitude example of the perspective shift you get a chance to fly WestJet, you’ll hear of WestJet. I’m sure you’ve also seen the of what I call You Inc. Consider its airline staff cracking jokes as they read the commercials: A happy WestJet employee Canada’s two largest airlines, Air safety features of the aircraft before take-off smiles realizing that one of the flight guests Canada and WestJet. Air Canada is the largest and when taxiing to the gate. Often, the pilot has forgotten his cell phone, briefcase, or some in our county. Founded in 1937, it has not been will welcome passengers with a joke or two other article. The WestJet employee overcomes without its troubles. Although in 2001, it was before thanking them for their business and great obstacles to return the item the passenger rated the world’s twelfth largest airline, by 2003 WestJet. didn’t even realize he had forgotten, 12851 and it’s - 56choosing it had filed for bankruptcy protection and later Street, Although WestJet began with a simple emerged from it in September 2004. Meanwhile, all done with a smile. And the tag line at the Edmonton, 0C9 shift, it had a profound and perspective end of the commercial: “Why do WestJet AB T5A the new kids on the block, WestJet, a regional endE result. low cost carrier opened up shop in Calgary (780) T HinE P Eemployees R S O N care A L so I Tmuch? Y OBecause FTel: B Uthey’re S I Nalso E S701-3715 S powerful IN TH C AAre P I your T A Lemployees REGION owners or begrudging workers who can’t wait WestJet owners.” February 1996 with only a fleet of three Boeing Fax: (780) 454-3222 until Friday and dread every Monday morning? employees really owners? O F737Bjets. U S I N E S S I N T H E C A P I T A LAreRWestJet EGIO N When a company and its employees truly think Technically, with the profit sharing offered, As Air Canada was filing for bankruptcy as business owners and convey that message to I suppose they are. In reality, they’re not in protection in 2003, WestJet was expanding the public, it does have a tangible impact that the boardroom voting on the future of the its services to much of Canada. By 2004, we can all witness and take note of. √ company. But aren’t Air Canada employees the company kept growing and announced Attention: owners, too, with their stock options? Is Date: expansion to a number of U.S. cities. Today, it as simple as WestJet executives telling, WestJet is flying to 71 destinations and expects Fax: Date:reinforcing and advertising to employees, the To Appear Note: Prepared with excerpts from Shein: Inc. – A its fleet to grow to 111 aircraft by 2013. Woman’s Guide to Maximizing Her Career public, and customers that they empower and In 2008, Air Canada was back in the news Date Purchased: in: Potential, Insomniac Press expect their employees to act like owners? with waning customer confidence due to risingTo Appear With WestJet, this perspective shift from flight prices from high oil costs, which forced Kelley Keehn is a financial expert, speaker the top has helped in the tremendous success them to slash jobs by the thousands. And and author of seven books. She’s the financial WestJet? During yet another Air Canada crisis, it it has achieved in a relatively short time in host of Burn My Mortgage on the W Network was pretty much business as usual, and growing. the industry. Plus, its reputation for service and a weekly contributor to the Globe and and friendliness is well known. WestJet is Mail and AOL’s WalletPop Canada. For more also a rarity in the airline industry with its EMPLOYEE VS OWNER? information, visit www.kelleykeehn.com employees being non-unionized. To be fair, Even if you haven’t flown in Canada at all as a frequent traveller, or recently, you’re likely aware of the overall I have encountered reputation of Air Canada and its employees. many lovely Air Canada Simply tune into the Comedy Network and employees over the years you’re bound to hear a stand-up comedian slight
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WORKINGWISE
with Charles Strachey
12851 - 56 Street, Edmonton, AB T5A 0C9
Tel: (780) 701-3715 Fax: (780) 454-3222
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Job Offers VERTISING PROOF ADVERTISING PRO
T Y O F B U S I N E S S I N T H E TCHAE P PI TEAR LS O R ENGAILOI TNY O F B U S I N E S S I N T H E C A P I T A L R E G I O N ©iStockphoto.com/Biffspandex
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For example, most employers wouldn’t ear Working Wise: want a salesperson taking all their customer I just turned down a job offer Date: Attention: contacts with them if they took a job with the as a salesperson, because competition. they wanted me to sign an To Appear in: Fax: Before you sign any such agreement, I agreement saying that I would Date recommend you consult with a lawyer to not work for one of their competitors for Purchased: ensure the employer isn’t trying to restrict six months after leaving the company. This your future career options too much. is the first time I’ve been asked to agree to When considering a job offer, you should these kinds of terms. Is this something new? also ensure you understand the offer and What else should I be on the lookout for consider all the terms of employment such as when negotiating job offers? Signed, Cautious hours, salary and benefits. Get the offer in writing or take detailed notes of the verbal offer and then e-mail Dear Cautious: or fax your notes back to the employer for Restrictive covenants like non-solicitation confirmation. Ask the employer to explain and non-competition are not new, but they anything you don’t understand. are becoming more common as employers Find out when you will be working and try to protect their business interests.
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for how long? Will there be any shift work, overtime, or travel? Is the overtime paid or Date: unpaid (some professions are exempt from overtime rules)? WillTo youAppear be required in:to use your personal vehicle? If so, will you be compensated for mileage and insurance costs? Compensation: What is the salary or wage? Are you eligible for any performance bonuses or commissions? Are tips involved? If so, will you be expected to share your tips with anyone else? Are there scheduled salary increases and cost-of-living raises or do you have to negotiate each one? Other benefits: What about health and dental coverage, pensions or retirement savings programs, vacation, sick days, personal days, severance pay, employee
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wellness programs, vehicle allowance, daily living allowance (if travel is required), and parking? If you are unsatisfied with the financial compensation being offered but are still interested in the job, you might want to counter the employer’s offer. Try suggesting benefits that have little or no cost, like an extra week of paid vacation, free parking, a better job title, or ask if you can work some hours at home. Most employers expect you to think about the offer before you decide. Let the employer know that you are very interested in the job, and that you will make a decision within a specific period of time… say, three days. Evaluate the offer: If you are not sure how good the offer is, you can check it against industry standard salaries, benefits and working conditions by: • Reviewing the Alberta Occupational Profiles available on the Alberta Learning Information Service (ALIS) web site at www.alis.alberta.ca; • Looking at the Alberta Wage and Salary Survey on the ALIS website; • Talking to people you know who work in similar jobs; or • Checking with your professional association or union.
Y O FCareful, B U Sonce I Nyou E Shave S Iaccepted N T Hthe E Tjob, CHAEyou P IPwill TEARnot LS O R Eable GAItoLOI TNY be N
12851 - 56 Street, Edmonton, AB T5A 0C9
Tel: (780) 701-3715 Fax: (780) 454-3222 OF BUSINESS IN THE
Constituency Office
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C A P I TA L R E G I O N 10649 124 Street, Edmonton, AB 10649 - 124 Street, Edmonton, AB Phone: 780-455-7979 Phone: 780-455-7979 Date: edmonton.glenora@assembly.ab.ca
VERTISING PROOF ADVERTISING PRO negotiate for changes to the offer. If you decide to accept the offer, let the employer know that you‘re looking forward to getting started. If you are making a counter-offer, be prepared to explain why you are worth the extra pay or vacation time. Good luck! √
Date: Attention: Do you have a work-related question? your questionsin: to Appear Fax:SendTo Working Wise, at charles.strachey@gov.ab.ca. Charles Strachey is a regional manager with Alberta Employment and Immigration. This Date Purchased:
To Appear in: edmonton.glenora@assembly.ab.ca
column is provided for general information.
� Approved � Approved With Corrections � 2nd Proof Required Signature:
SIGN SERVICE, MAINTENANCE, • Please fax your changes or additions back as soon as possible to: (780) 454-3222 Corrections INSTALLATIONS � Approved � • IfApproved we do not have any With changes back by� 2nd Proof Required Signature: 4PM, we will assume th AND LED back CONVERSIONS • Please fax your changes or additions as soon as possible to: (780) 454-3222 • If we do not have any changes back by 4PM, we will assume th
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MERGERS& ACQUISITIONS
Retain Customers after an Acquisition
with Jey Arul
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the transition by, as soon as feasible, by implementing some relatively simple explaining to them your merger plans and strategies: what they can expect in the near and long • Do your research. Customer relationships term. Customers want to know who will be sometimes are neglected in the due diligence handling their accounts and what changes stage of an M&A deal. But it’s imperative will affect them—particularly those that you know why customers do business relating to pricing. Also, give customers an with the company you’re buying. Is it price? opportunity to provide feedback and voice Quality? Customer service? Relationships concerns, through, for example, regular with owners or key management? And will conference calls or client surveys. your combined organization still be able to • Add value. One of the best ways to retain meet customers’ needs? Be sure to conduct 12851 - 56 Street, customers is to offer them better value. adequate research into these customers’ AB T5AAfter 0C9 buying the Eckerd stores, CVS needs well in advance of Edmonton, the deal’s close so A PROACTIVE APPROACH invested an average of $350,000 per store you can devise a strategy for meeting them. Focusing on customer relationships during Tel: (780) 701-3715 for upgrades, additional customer service • Keep key employees onboard. What would and just after an acquisition is critical to staff, increased operating hours and reduced happen to your acquisition’s customer base 454-3222 if successful retention. While it used to be Fax: (780) O Fstandard B U StoI lose N EaScertain S IN T H E of TCHAE P PI TEARLaSmarketing O R ENGAI LO I TNY O B U Sdeveloper I N E S S I Npharmacy T H E wait CA P I TItAalso L earmarked REGION times. director, keyFproduct percentage 5,000 items for price cuts. Based on your or lead salesperson resigned? It could result customers, attrition should no longer be products and customers, determine ways to in the loss of valuable customers. With the considered an inevitable byproduct of an add value that will be appreciated. These seller’s advice, develop appropriate incentive M&A transaction. By recognizing the causes might be anything from streamlined billing plans to retain important employees of attrition—such as pricing, product changes, to frequent-customer rewards programs. through the transaction and after the deal lower service levels and rebranding—and making a plan to address them, youAttention: can retain Date: closes. Be wary of employees who stay Date: onboard physically, but check out mentally. your target’s customer base. SECRET TO A Unmotivated It’s important to be proactive. When, SUCCESSFUL ACQUISITION Fax:for To Appear in: and unproductive employees To Appear in: can undermine your new organization— example, CVS Corp. bought more than 1,200 Effectively retaining your acquisition’s Date particularly if they have frequent contact Eckerd drugstores in 2004, it launched a Purchased: customers can mean the difference between a with customers as sales or customer service major marketing and advertising campaign to successful acquisition and one that’s doomed staff. introduce itself to Eckerd’s customers. It also to fail. Determine early on how you’ll meet • Put the new sales team to work. Make donated $20 million worth of Eckerd-branded the needs of these customers, and you’ll be a plan that details how the combined products to a hunger-relief program—a more likely to retain most of them. √ company’s sales force will begin promoting gesture that generated goodwill for the the new organization and selling its company in its new markets. products and services. Be sure to implement Jey Arul is president of VR Business Sales in it as soon as possible after the deal closes— Edmonton, AB. He started the mergers and SIMPLE RETENTION STRATEGIES delays can provide a window of opportunity acquisitions company in 2007 after leaving his Even if you don’t have the budget for a largefor competitors. position as a senior commercial banker for a scale marketing campaign, you can help make • Keep lines of communication open. Canadian Bank. Jey holds a BA in Psychology a good first impression and build a positive Ensure that customers are at ease with and an Executive MBA. Visit www.vralta.com relationship with your acquisition’s customers hen a company is acquired, its loyal customers may feel uncertain about the new owners—uncertain enough to take their business elsewhere. It’s important, therefore, to start making customer-retention plans early in the acquisition process. It will go a long way toward allaying customer fears, thwarting predatory competitors and ensuring the business’s post-deal profitability.
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LEGALLYSPEAKING
with Marco Poretti
The new Alberta Rules of Court –
I t ’ s t i m e t o b r i n g d o w n t h e c o s t o f l i t i g at i o n
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facilitating a discussion between the parties resolving a claim at the least expense; t has long been the perception of the to assist them in better understanding each (c) to encourage the parties to resolve the public that access to the court system perspective. Interest-based mediation is claim themselves, by agreement, with or is often a difficult, time-consuming and 12851 - 56other’s Street, one of the more popular forms of this dispute without assistance, as early in the process as expensive proposition. There can be Edmonton, AB T5A 0C9process, first popularized by a resolution practicable; no denying the truth of this assertion. groundbreaking (d) to oblige the parties toTel: communicate That’s one of the reasons that the Alberta (780) 701-3715 study published in 1981 by members of the Harvard Negotiation Project. honestly, openly and in a timely way; and Law Reform Institute (ALRI) commenced an people andE S 454-3222 consultation project 10 yearsT ago H EAtoPPIET RASL(e)ORtoNEprovide A LI O I TanN Yeffective, O FFax: Befficient U S(780) IN S IItNinvolves T H Eseparating C A P the I TA L Rfrom E Gthe ION O extensive F B U S I N E S S I N T H E C G problem, focusing on the respective parties’ credible system of remedies and sanctions review and modernize the old Rules of Court. needs, concerns and interests and identifying to enforce these rules and orders and Consultation activities took place at every options and solutions that address both judgments. stage of this initiative, including over 40 open parties’ needs. Mediators are typically highly meetings with legal groups, two public forums The new Rules have also imposed an obligation trained individuals who have been certified by and more than 80 responses to a Rule reform organizations such as the Alberta Arbitration on the parties to participate in a mandatory paper distributed to the legal profession. The Attention: Date: Mediation Society. As with the judicial dispute resolution process before trial. culmination of all of the meetings, discussions Date: 12851 - 56and Street, dispute resolution process, it is up toin: the parties Different processes are available under the and research was a new set of RulesFax: that came To Appear Edmonton, AB T5A 0C9 in: judicial dispute to come to an agreement and it is not the role of Rules, including resolution and into force last November, designed to make theTo Appear the mediator to impose one on them. mediation. court process more efficient and affordable for Date Purchased: Tel: (780) 701-3715 The reality is that the vast majority of Judicial dispute resolution describes a the general public. litigious disputes are resolved short of trial. It process whereby the partiesFax: attempt (780) to resolve 454-3222 purpose of the Rules is captured at the O outset, F The BU S I N E S S I N T H E T C H A E P P I T E A R L S O R E N G A I L O I T N Y O F B U S I N E S S I N T H E C A P I TA L R E G I O N is expected that the new Rules of Court will their dispute with the assistance of a judge who in Rule 1.2, which reads, in part, as encourage parties—and legal counsel—to actively facilitates the settlement discussions. follows: resolve claims as effectively and efficiently The judge will typically provide the parties Purpose and intention of these rules as possible, at the least possible expense. The 1.2(1) The purpose of these rules is to provide a with feedback on the strengths and weaknesses general public deserves no less. √ of their respective cases, but has no power means by which claims can be fairly and justly resolved in or by a court process in a timely and to impose a decision on the parties. Such a process was optional under the old Rules, cost-effective way. Attention: Date: Date: Marco Poretti is a lawyer at Parlee McLaws and proved to be very successful in resolving 1.2(2) In particular, these rules are intended to Fax: To Appear in:of trial. ToCertificate Appear inin: matters short be used llp, and has received his Mediation can take many forms, but (a) to identify the real issues in dispute; Mediation from the Alberta Arbitration and Date Purchased: generally involves an impartial third party (b) to facilitate the quickest means of Mediation Society.
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SOCIALSCENE An Evening to Support
The Support Network, in partnership with Meyers Norris Penny LLP (MNP), hosted An Evening to Support in the Winspear Centre lobby. Featuring a Mardi Gras theme, 250 patrons were treated to a night of live entertainment, fine cuisine, wine tasting, auctions and more. Close to $50,000 was raised to support community information services, crisis intervention and suicide prevention programs. “For 50 years, The Support Network has been helping people in distress or seeking information in times of crisis. This exclusive event is designed to raise awareness and funds for our programs so that we can continue providing hope to thousands of Edmontonians each year,” says Karen Woitas, Director of Fund Development for The Support Network.
Former EOA directors Sir Francis Price, QC, and his wife Hon. Marguerite Trussler, retired Justice of the Queen’s Bench of Alberta, with Barbara Poole (centre)
Patrons Dianne and Irv Kipnes with Marie and Ed Stelmach, Premier of Alberta. Dianne is the past chair of both the CapitalCare Foundation and the Edmonton Opera Association.
Silent auction items attraced bidders
Edmonton Opera Chorus
Mayor Stephen and Lynn Mandel, an EOA director
Valentine’s Day Gala
Edmonton Opera and CapitalCare melted hearts at the 13th Valentine’s Day Gala am entertainment provided by an opera chorus. The event, emceed by the Honourable G contributed close to $240,000 to the host organizations. Adding to the memorable ev Kipnes Centre Veterans, which examines the relationship between health and the arts
Ice sculptures recognized major sponsors: MNP organized the event on behalf of The Support Network; Lexus of Edmonton donated a one-year lease for the live auction.
Team 1260’s Jason Gregor interviewed Nancy McCalder, executive director of The Support Network, about the work of the organization.
Guests gathered in the main lobby area to sample fine cuisine, wine tastings and take part in the auctions. 24
EDMONTONIANS SPRING 2011
SOCIALSCENE
Philanthropist Barbara Poole and Brian Deedrick, EOA Artistic Director
Johann Strauss Ball
The Tradition Continues… at the 36th Johann Strauss Ball, one of Edmonton’s most elegant affairs. The pageantry featured the presentation of the 2011 debutantes and their cavaliers, Viennese music, ballroom dancing and fine dining at the Crowne Plaza Chateau Lacombe. The event also celebrated this year’s recipients of the Johann Strauss Foundation scholarships for Albertans seeking advanced music studies in Austria.
Photos by Karin Fodor Professional Photography UofA Dean of Arts Leslie Cormack presented the 2011 Johann Strauss Scholarships to Mark Leslie Wilkinson and Jodi Penner.
The Junior Csárdás Dancers of Edmonton performing a Polotash
mid the sights and sounds of the opera in an Aida-themed venue with Gene Zwozdesky, saw an impressive number of guests—850 patrons who vening was the presentation of Hearts, Minds and Music, a video created for s. (View at http://www.youtube.com/watch?v=Ff654lKVLKE)
Photos by Kelly Redinger Studios Ball Committee Co-Chair Gordon Howell and Dr. Donna Hammerlindl
EDMONTONIANS EDMONTONIANS SPRING SPRING 2011 2011
Debutantes and their Cavaliers opened the dancing to the Blue Danube waltz
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CIVICBUZZ
Decisions…
with David Norwood
Decisions… Decisions...
W
hen I wrote my first
(and with any luck, playoff games too) around various online sites are to be12851 believed.- 56games Street, there. But the facility will be used for dozens For example, at the Council meeting column for the “re-born” AB T5A 0C9 of other events, from conferences to concerts in January which ultimatelyEdmonton, approved Edmontonians, I noted to tradeshows rezoning the land proposed for the arena that the then newlyTel: (780) 701-3715 and more. The important thing is to make a decision and move forward. I and related development, local realtor Terry elected City Council had Fax: (780) 454-3222 no doubt Council will make the right Paranych said his group plans to construct many significant decisions to make. I also O F B U S I N E S S I N T H E TCHAE P PI TEAR LS O R ENGAI LOI TNY O F B U S I N E S S have IN TH A P I T A of L the R Edowntown GION decision andE theCrevitalizing two condominium towers, one of 40 and suggested that Edmonton always seems on core, already impressive, will take a giant leap the other of 50 storeys, near the proposed the brink of something, and today that is more forward. arena. Tying in with the need to expand the true than ever. There is no doubt that at some Shaw Conference Centre (next item), at point in the past the City Council of its day least 900 new hotel rooms are needed in At the time this column was being had to make—or perhaps didn’t make—a the downtown core to accommodate the written, the Edmonton Economic decision regarding an important matter which increased convention and conference business Development Corporation Date: then impacted the city for decades. But, I do Attention: Date: had announced which would come with the expansion. The the need to begin planning to expand the doubt that one City Council has had so many in: arena development would do nothing but Shaw Conference Centre. Plans for in: such an Fax: To Appear momentous issues to deal with as the currentTo Appear complement the construction of two or three expansion actually have been in the works one does. Frankly, there is little time to dither. Date Purchased: new hotels, not to mention related amenities for some time. EEDC’s preferred expansion If opportunities are missed, Edmonton will like restaurants, bars, and so on. plan takes the Shaw over Grierson Hill continue to be seen as a city where big ideas Yes, the arena’s financing must be further into the river valley, in an area that are discussed but very little ever happens. negotiated in a way that makes sense to all has already been developed extensively, so Probably the most important issue facing parties involved, and it will take compromise that it would not encroach into the relative City Council early in 2011 is the Katz and vision to realize the “big picture.” But wilderness that exists along most of the Group’s arena proposal. Increasingly, frankly, a development such as this comes North Saskatchewan’s course through it seems that much of the continued along once in a very, very long time, and the Edmonton. revitalization of the downtown core is opportunity must not be squandered. Yes, Mayor Stephen Mandel suggested an dependent on this massive development the Edmonton Oilers will play their home alternative to the Grierson plan, instead going forward, if various proposals swirling
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Other condo projects in Edmonton, which expanding the Centre north across Jasper From the frantic pace of have been the subject of previous columns here, Avenue east of 97th Street, connecting construction from 2004 to 2008, the are either on hold or have been cancelled. Still the south and north components with condominium market in central Edmonton has alive are, among others, the Aurora complex underground pedways. He indicated that the slowed considerably. The recent completion just north of the downtown core and the expanded north component could possibly of the Icon II tower on 104th Street north of proposed arena site; Century Park, the massive support a hotel above the conference space, Jasper and the Quest Condominium on 105th redevelopment of the Heritage Mall site on which in turn could further the renewal Streeet and 104th Avenue are the only skyline111th Street at 23rd Avenue; the condominium of the Quarters altering projects that have development earlier known as “Vision for the district to the east of Concept sketch of The Pearl been completed in the past Corner” on the corner of 142nd Street and the site. six months. The only other Stony Plain Road (the sales centre is under This is another significant condominium construction); the Strathearn matter which the development under redevelopment on the south City needs to act e Strathearn side; a revised condo tower on upon sooner rather Th of ch et sk t Concep Bellamy Hill just south of the than later. EEDC has Coast Edmonton House; and acknowledged that several towers by different LRT construction developers along 97th Avenue and the arena discussion need to 12851 - 56 Street, east of the Legislature. As well, many smaller proceed before the Edmonton, 0C9 condo developments in Shaw’s expansion 12851 -AB 56T5A Street, various parts of the city are is dealt with. But Tel: (780) Edmonton, AB701-3715 T5A 0C9 beginning construction, again, like the arena, Fax: (780) 454-3222 Tel: (780) 701-3715 need for such a Y O Fthe B U S I N E S S I N T H E C A P I T A L R E G I O N T H E P E R S O N A L I T Y O F B U S I N E S S I N T H E C Aare P underway I T A L RorEhave G Ibeen ON completed recently. Sales facility is not really Fax: (780) 454-3222 continue, though not at the T Y O debatable. F B U S The I N need E S S I N T H E C A P I TA L R E G I O N frenetic pace seen from 2005 to exists. It’s a large 2008. But the resurgence of heavy oil projects task, but the City construction in the and a generally rebounding economy mean that and EEDC have to central area is the attractive Edmonton will continue to grow, and demand find a way to make 35-storey Pearl, on Jasper th will increase. And slowly but steadily, the it work. In my view, Avenue at 120 Street. The Date: Attention: Date: Edmonton skyline will continue to evolve. the current City Pearl is an undertaking by Date: It’s an exciting timeTo to live here. √ in: Council is showing Fax: To Appear in: Appear Regency Developments, signs of being To Appear in: which built the Quest. Date able to find ways to “yes” on a variety of Purchased: The Pearl is an impressive building which will David Norwood is a freelance writer and issues. I’m sure it can find ways to make this command striking views of the city in almost editor. dnorwood@edmontonians.com important expansion workable too. every direction. Unit sales are now underway.
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ECONOMICOUTLOOK
Alberta savings rate handily beats national average.
Really?
H
with William Van’t Veld
ousehold debt levels
the room. Not only does Bill earn a lot, he The problem is that very high earners is also able to save a higher percentage as are severely under-represented in survey have received a lot of samples. This isn’t a problem when national well. Alberta just happens to have a whole attention, so it might come lot of wealth circulating relative to its economic accounts are tabulated, as as a surprise to know that in everyone is included. To get an idea of how population. Alberta the official savings skewed wage income might be, if we were rate has been in excess of 10 percent for to divide the total amount of actual wages/ each of the past four years, even surging CONSUMER SPENDING salaries paid in Alberta by the number of to 14 percent in 2009. This means that MORE RESILIENT full-time workers, the average hourly rate - 56 12851 as Canadian economic growth is weaned As Street, interest rates start to normalize, the is closer to $40/hour. The two figures aren’tAB T5A off consumer and government spending, risk has always been that Canadians, who Edmonton, 0C9 perfectly comparable, but this shows how the Alberta economy will have an easier nationally have an official personal savings high wage earners skew theTel: numbers. (780) 701-3715 transition. rate of just 3.3 percent, would be squeezed. Wage income might be the largest source Hold on a minute, you might say, there’s The higher the initial debt load, the tighter Fax: (780) 454-3222 butI O investment can Alberta O no F way B Uthe S I ‘average’ N E S S worker I N TinH E TCHisAE P PI TEof AR income, LS O RN EG NY O Fincome the have A L I T B U S I N E S S I Nsqueeze. T H E Something C A P I Twould AL R E GtoI O N also be substantial. In 2008, $22.7 billion saving 14 percent of their income. You’re give. Without offsetting income gains, in interest/dividends and $13 billion in probably right. Official personal savings interest charges must either squeeze out unincorporated business income flowed to rates are calculated by looking at the other spending on goods and services or the Albertan households as income. total income earned in the province and savings rate must decline. If you’re already That works out to be roughly $18,000 for subtracting total spending. By dividing that saving next to nothing, and maxed out, the every employed Albertan. Many families, figure by the total employed population, it choice is obvious. Date: such as the retired or the self-employed, can be estimated what the typical individual Attention: Date: Many Albertans fell in love with credit rely on these as their primary source saves, but that would require assuming as much as anyone else, but total consumer To Appear in: To Appear in: of income but they constitute a small that the underlying distributions ofFax: income spending in the province may be more proportion of the total population. and spending are relatively even. And they resilient than elsewhere in the country Date Purchased: Retirement funds are the other aren’t. when interest rates return to normal. destination, but one could presume it’s not Spending habits are hard to break and a reflective of society given the current debate disproportionate amount of spending in NUMBERS SKEWED on retirement preparedness. This means a Alberta is done by individuals who are So the 14 percent is an aggregate figure, highly disproportionate share likely goes to either net lenders or who could easily not an actual average, and it likely appears the high income earners who have had the absorb higher debt costs. √ high because incomes in Alberta are pretty disposable income to accumulate portfolios. uneven. For instance, using survey data, we What’s being described is equivalent to Will Van’t Veld is an economist with ATB find that the typical wage in Alberta is about putting Bill Gates in a room with 20 people Financial, and contributor to Troy Media. $25/hour. and calculating an average savings rate for
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11
CREATIVEINTERIORS
with Cheryll Gillespie & Sam Shakura
FORECAST
T
We’ll also see a return to shine, as more highRemember that paint is your most he world of interior design is gloss materials make their way home in 2011, effective and least expensive design tool. changing. Fresh, young designers starting with the kitchen. Look for polyester Pantone Color Institute’s colour of the year are emerging with vibrant style cabinet doors, highly reflective surfaces is Honeysuckle—so go big, go bold and go and dreams of pushing the limits for backsplashes and mirrored finishes on bright. This dynamic reddish-pink keeps the of the established order. The lines appliances. adrenaline pumping and wards off stress. between modern and traditional are blurring It’s never in good taste to have clutter in Try using it as a focal wall and rules are being broken. your rooms. The recession taught us about the colour or, if that’s too wild, We are reacting, rekindling, dangers of overindulging, so this year it is more bring it into your rooms re-crafting and re-thinking! than fashionable to reduce clutter and not have as an accessory colour. It Décor is ‘sexiness’ and too much stuff sitting around, collecting dust. looks fresh and fun next to elitism is out of home If you don’t love it or use it anymore, get rid greys and gorgeous paired fashion. Collectively, we of it already. with skin tones. 12851 - 56 Street, seem to be feeling a whole lot better about the economy Edmonton, AB T5A 0C9 We girls at Rock House of Design for the look of rough rock. We are and life and this, of course, Tel: (780) 701-3715die big fans of concrete inside the home is reflected in 2011’s home décor trend forecast. Fax: (780) 454-3222and dig the natural rock accessory O F So B what U S Idoes N Ethis S Sall I N T H E C A P I T A L R E G I O N trend. Think blue agate bookends, giant jagged pieces of quartz crystal mean? scattered on the coffee table and Have fun! Inject some amethyst countertops. Using humour into your rooms. Mother Nature for inspiration never Don’t buy the complete e goes off trend. furniture set. Mix it up. rg e m l a n traditio d n a Most importantly, Live in style. Combine the old with the ry ra Date: Contempo Your home is a reflection of you new. Challenge yourself to and the way you choose to live your life. Make use one object in each room To Appear in: it impressive. Make it comfortably chic. Make Don’t be afraid to in a completely different it you! √ rock some lively hues and way than it is supposed to Go big, bold and bright add a colourful splash of function—a satellite dish Cheryll Gillespie and Sam Shakura are the eccentricity to an otherwise as sculpture filled with mother-daughter creative force behind the predictable and boring wall. succulent plants, or a three-tiered cupcake stand fashion-forward firm Rock House of Design Inc. Who isn’t enthralled by the increasingly as a jewelry display in your closet. Look for Renowned interior designers, national radio popular 3-D images coming to the theatres? contemporary and traditional to merge, literally, hosts, guest speakers and columnists for over Bring those same effects home this year with as we see furniture that combines both styles in 290 publications, Cheryll & Sam are fabulous dimensional wallpapers and fabrics. Think a single chair or cabinet. These pieces are fun living experts. Check out these style tastemakers origami flowers, geometric shapes, pleats, and can tie your eclectic elements together – but online at www.rockhouseofdesign.com folds, and lots and lots of texture! one piece is enough. Don’t overdo this trend.
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HOMEENVISION
De-clutter your mind... and your closet
with Elissa Scott
M
necessities are lacking and how to remedy If a cluttered home is your issue, set a timer any of us have a picturethem with function, so each day runs for 15 minutes a day to tackle one area of perfect, magazine image in concern. Rather than directing mental energy our mind’s eye of what we 12851 - 56smoother. Street,Think about favourite activities, people you love and what’s important in your want our homes to look like. toward stressing about it every time you look Edmonton, 0C9 life and include them in your strategy. Make at trouble spots, ease the burden with a few AB T5A Even so, it doesn’t always an agreement minutes of action. Call in support turn out the way we planned. We select paint Tel:to motivate (780) 701-3715 and commitment with yourself and set a by-when deadline. For example, “I you when feeling you’re overwhelmed. colours that can end up as dreadful fluorescent Fax: (780) 454-3222 contents Exchange O Fversions B U of S Iwhat N EweS had S hoped I N TtoHachieve. E TCHThe AE P PI TEA R ENdesign GAI LOI ideas R LS O TNY with O Fa friend, B U Shire I Na E S S will I N empty T H EX closet C A and P I Tdeal A Lwith R its EG ION by XX date.” Or, create a timeline of what newly built dream home we hoped would mirror professional or recruit your children. actions need to happen before a ‘deliverables’ When we clear old and stagnant energy, our the showhome’s elegance has been overrun with date. Your checklist could include directives efforts spin into a positive new burst of oomph kids and pets, scratching and denting the once like select tiles, order tile, choose paint gleaming hardwood floors. Maybe, we’re simply for our homes and lives. De-cluttering clears colours, and price out mirrors. the mind, making way for creativity and new deluged beneath mounds of clutter. Everyday So what if paint colours vitality to enter. Refusing to deal with12851 a growing- 56 Street, life seems to bring morphic doses of unpleasant Date: Attention: Date:went awry. It’s only paint; easy to cover up and inexpensive pile of papers, clothes and jumble doesn’t make realities, rather than the handsome visuals we Edmonton, in:go away. View clutter Fax: To this Appear in:pass to fix.0C9 Breathe. Knowing too shall those beasts as a thief ofAB T5A once dreamed for our homes. You may say to To Appear will also bring you freedom. time, money and energy. Organize yourself, “it just needs something…”Date Yes, it Purchased: Tel:non-essential (780) 701-3715 “What most people don’t know is that possessions and remove by trashing, selling, needs to be something else! Rub the stardust Fax: (780) 454-3222 donating orG recycling. simply O from F Byour U Seyes I N and E Stake S action. I N T H E TCHAE P PI TEA R EN I LOI TNY Maybe, R LS O A O F it’s BU S I N E S S clutter I N TisHa natural E C Aoutcome P I T A ofL creativity. REGION Clutter has nothing to do with how smart committing to making your bed each morning Wouldn’t it be great if we could just lift the you are, it just means there hasn’t been before you leave the house. After all, a messy top off our heads to unleash those brilliant enough support or structure to manage your bed means a messy head. You’ll discover a more images to refine and shine our messy works in brilliance.” Jennifer Hoffman √ productive day. progress?... follow that lululemon shopping-bag If what you need is to take charge and manifesto that advocates doing “one thing a renovate or decorate: Start by diarizing what day that scares you”. You don’t have to jump Date: Attention: Date: Elissa Scott offers Home Transformational you would like to accomplish in your home. out of an airplane or camp in bear country. Just Fax: To Appear Appearfrom in:couture Consulting specializingTo in anything Jot down in: specific emotions certain rooms confront those scary-monster-under-the-bed to sacred spaces. Visit www.gruuvyroomz.com evoke and what action steps are needed to home hurdles to bring buoyancy, boosting DateselfPurchased: or phone 780.484.6880. bring them into bliss. Address what lifestyle satisfaction and accomplishment. Do it now.
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EDMONTONIANS SPRING 2011
STREETCOMMERCE
It’s ni k e n b eade d o t ce 12851 - 56 Street, Edmonton, AB T5A 0C9
T Y O F B U S I N E S S I N T H E TCHAE P PI TEAR LS O R ENGAI LOI TNY
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Essentials in Chair Massage, as well as Ashiatsu Oriental Bar Therapy (AOBT). lot of people have been reluctant to workplace wellness seminars. Courses Appointments are necessary. go for a massage. They may hear are accredited with the Natural Health that it is a good form of therapy… • Workplace Wellness: Essential Practitioners of Canada Association relaxing and rejuvenating. Chair Massage Services are ideal for Date: are approved 12851 56 Street, (NHPCA). All workshops However, the thoughtAttention: of going Date: entertaining clients at a grand stand event, for continuing education credits in: with the into a room, closing the door Edmonton, Fax: To Appear in: To Appear golf tournament, employee appreciationAB T5A 0C9 NHPCA. can seem intimidating. Not too sure what it’s event, conference or a work treat: 701-3715 Tel:day(780) all about, many refrain. Massage therapy, Date Purchased: Everyone will love the gesture. Watch as Massage is a wonderfully relaxing way to when performed by an adequately trained and (780) 454-3222 smiles instantly appearFax: on the employees better O certified F B U massage S I N Etherapist, S S I Ncan TbeHjust E what R ENasGAwe I LOstroll TCHAEtheP PI TEAR LSfaces O I TNY inO F B U S I N E S S I N health. T H E De-stress, C A P I relax, T A L quiet R Ethe G mind, ION the door with our rejuvenate the body and refresh. Massage, body needs. In this stress-filled world, many chair in tow. Studies have shown that chair especially in the workplace, can do wonders. thoughts need to be quieted and our overworked massage at the office decreased employee Just remember: “It’s always nice to be bodies relaxed, if just for a short time. Academy absenteeism, reduced on-the-job injuries, kneaded“. √ of Reflexology, Have Feet Will Travel has a and increased overall alertness at work. threefold enterprise which consists of massage These three reasons are enough to give Contact Debra Cookson at Academy of services, workplace wellness (in office massage) us a try. (Chair massage is done with the Date: Attention: Reflexology/Have FeetDate: Will Travel and and education. clothing on and no oils or creams are Reflexology & Chair Massage Pure & in: Fax: To Appear To Appear in:Simple. used.) Call 780-235-3720 or e-mail • Massage Services: Relaxation and relexacademy@yahoo.ca. Visit our website at • Education: Certification and workshops Therapeutic Massage, Reflexology, Date Purchased: www.reflexacademy.ca in Reflexology Thai Style Massage, Thai Style Massage, Couples Massage,
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STREETCOMMERCE
Meeting & Exeeding
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Weaving a Garden
12851 - 56 Street, By Adele Goodwin, BSc (Agr) Landscape Horticulture, Landscape Designer
reating an amazing landscape Once you have a well thought out structure, comfortable. Be open to a little re-design of the Tel: (780) 701-3715 that complements your home is remember that all of these elements are structure at this point. easier when you follow a solid intrinsically connected toO each other. Draw Third, addEevents Fax: (780) 454-3222 T H E P E R S O N A L I T Y F B U S I N E S S IN TH C Aalong P I Tthe A pathways. L R E GThis ION TY OF BUSIN E S process. S I N ATplan H Echanges C A P I T Alight L lines REG ON design on Iyour plan showing departure and is where the wow factor tends to come in to the the outcome from mediocre and destination points… how people and pets are plan. Add archetypal elements such as bridges, “just like everyone else” to something that is naturally going to move ponds and resting places to create universal outstanding on many levels. Let’s look at what appeal on a deep level. A cluster of trees, a you can do. shady bench, a path that curves past a large e ar ts en First, build on a solid structure. Let boulder, or a special statue tucked into Landscape elem ected nn Attention: Date: go of the details for a moment and look some ferns are easy things to add to make Date: intrinsically co at the overall practicality and usability of the journey more interesting. Use plants Fax: To Appear in: what you are considering. Group the same to excite or sootheTo theAppear senses: softin: leaves types of items together; sheds and vegetable against skin, berries to taste, and grasses Date Purchased: boxes, for example. Find uses for dead waving in the wind. Remember to plant spaces like side yards instead of cluttering in groups or mass to give the effect of up your main living space with storage, dogstrength and harmony. runs or veggies. Sit as close to the ground as As we build a well planned garden, possible where it’s more private and move we automatically infuse it with our own a little bit away from the back wall of the character. The more interesting it is, the house to a place likely more beautiful and more we will connect to it… interact surrounded by nature. Most patio or sitting with it… delight in it. And we will find areas should be between 12 and 18 feet across the stress of our worldly lives dissipating as a to accommodate furniture. Also consider welcome peacefulness and satisfaction drift in. √ positive and negative space. The addition of a through the landscape. Then you will see that it strong shape of lawn is a beautiful contrast to the makes sense not to block this traffic flow with The EarthWorm Landscape Design Co. Ltd. shrub and patio areas. furniture and other obstacles. Make it easy and www.earthworm.ca. Call 780 990 0997.
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services are in demand in Alberta. Most business owners would like their signs to be in proper working condition in order to attract customers and portray a positive image of their company. Your image is important to us. We endeavour to provide timely and professional service to our customers. As a company we take pride in our quality workmanship, while offering excellent
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Time Reclaimed By Wendy Klingenberg Roe
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to do, which you need to do, and which can be Janet Wilson, the founder of TimeSquared, is sk anyone what causes the most stress passed off to someone else. The third category passionate about helping people and she has a in their life, and “not enough time” one for a personal concierge. TimeSquared gift for creative problem-solving that her clients will almost surely be near the top 12851 - 56is Street, is the personal concierge you can trust. Janet is truly appreciate. She created TimeSquared of the list. These days, it seems Edmonton, 0C9 licensed and insured to offer transportation for as a personal concierge service to help busy AB T5A like we all have too much to do pets and family members… to prepare meals Edmontonians rediscover time—time to pursue and not enough hours in the day Tel: (780) 701-3715 in your home… to wait for trades and service the things they care about. TimeSquared offers to do it. And multi-tasking doesn’t always work: Fax:services (780) 454-3222 people when you can’t be home… to take your professional, reliable and friendly Trying to spend time with the kids and keep one O eye F B I N E Se-mails S I Nas they T Hroll E inCwhile A P I TA REG ION in Lpersonal errand-running, shopping, chef onU theSbusiness mentally planning the grocery list usually means services, and personal and corporate gift-buying. Janet brings to her work as a personal we’re not truly present for anything. Wouldn’t it be wonderful if there wasT H E P E concierge R S O NherA20-plus L I T Yyears O Fof experience B U S I NasE S S I N T H E C A P I T A L R E G I O N a teacher, wife, mother, community volunteer, someone who would take over the things we charity fundraiser and small business owner… don’t have time for—someone we know would along with her talents in relationship-building, do them right and on times—so we could free Date: time management and personal attention to our time for the things that matter? detail. Shein: is available to help you with a wide There is. TimeSquared Personal Concierge To Appear variety of tasks, both large and small. and Errand Service is the answer. Think about Attention: Date: In the past month, for example, Janet has it. Do you want to spend the weekend—or the provided pet care for travellers, transportation week—tackling the mile-long to-do list that’s Fax: To Appear in: and meal preparation services for busy been calling your name for weeks? Or would families, home staging services, event planning you rather be doing just a few of thoseDate things,Purchased: Janet Wilson, founder of TimeSquared things that you’re passionate about? What would consultation, personal shopping, and corporate gift purchase and delivery. From business those be? Working out? Travelling? Sailing? vehicles for servicing… to run errands and owners to families on the go, our community is Golfing? Running? Spending time with your deliver gifts… to do whatever you don’t have full of people who are looking for the luxury of family? Building your business? Whatever time for. time. They can then choose what they’ll do with you’re passionate about, TimeSquared is for The time Janet saves you is time reclaimed— their hours and their energy, rather than have it busy people just like you. eaten away by seemingly time for the things that are important to you. √ endless tasks. For more information about TimeSquared and Want to rediscover to chat with Janet about rediscovering time for time in your life? Janet the things you’re passionate about, call 780suggests looking at 434-8651, email janet@timesquared.ca or visit your to-do list to decide www.timesquared.ca. which things you want
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BIRD WATCHING: Hobby or obsession? By Lu Carbyn
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Photo by Quincey Deters
recently released Birds of Canada, published obbies are a highly by Lone Pine. personalized activity. Birding can be both very relaxing and a They often develop tremendous challenge. It can take place in over time and reflect your backyard, in your neighbourhood and in a very personal way 12851 - 56local Street, parks, in the river valley or ravines, the inclinations, interests and abilities or in a0C9 distant rain forest. There is always of individuals. Sometimes too they Edmonton, AB T5A a challenge no matter where you are, and have a social dimension, such as Tel: (780) 701-3715 there are always birds. Birding can be a very playing cards or going golfing. For inexpensive activity, golfing, there is the challenge to better Fax: (780) 454-3222 Ooneself F B Uand S ItoNcompete E S S with I N friends, T H E C A P I TA L R E G I O N keeping your eye wl. O d on the birds in your colleagues or business partners. e rr a aB rre with a backyard, or can be Unquestionably, the most popular, C e n n y Ja more expensive such as universal and wide spread outdoor international birding hobby is gardening in one form or trips. There are no another. Then there are indoor hobbies restrictions as to place like stamp or coin collecting—no Date: or season. You make 800 species are in physical involvement yet a challenge your own rules and Canada, half nonetheless. How about bird watching… alsoTo Appear in:fly share the “sport” the blue skies of known as birding? The conventional response with your friends or Alberta. might be to think of Jane from the TV series your spouse. Like There are no rules Beverly Hillbillies, or your parents feeding I often say, “those to the hobby: All birds in the backyard when you were a kid. that bird together you need is a pair Well, think again. Bird watching is an stay together”. of binoculars, a field ever-growing, worldwide pursuit of finding The best way to get guide, and the proper and identifying some of the more than 9,000 started in birding is to join a club—like the field attire to do your species of feathered gems around the world. Edmonton Nature Club (www.enc.fanweb. thing. Search, see, find No one has seen—or ever will see them all— ca) to learn from the experienced local and identify. The identity is easy if you try to but many have tried to see within a lifetime, birders. They are the ones who know where distinguish between an eagle and a robin, but a considerable number of species. Of the the birds are and when. The local experts will can be much more of really get you over that initial learning curve. a challenge if you try to differeniate a purple People of all ages and with a wide variety of backgrounds get into this hobby. The ENC finch from a house boasts about 400 members, plus another 300 finch. The challenge people who regularly report sitings. Backyard becomes ever more birders probably number in the tens of difficult when it is to thousands. distinguish between Warning for those who get hooked: It might a Baird’s and a Semibecome an obsession—but it never is boring. I palmated sandpiper… suggest you give it a try. √ or a long billed versus a short billed Dowitcher! There Lu Carbyn and his wife Jaynne Carre own are numerous books The Wildbird General Store which has available to help provided over 21 years of service to Edmonton identify the different and Northern Alberta backyard bird feeders, species—many bird watchers and naturalists. Visit the store specific to entry-level at 4712-99 Street or call 780-439-7333. birders, including the
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EDMONTONIANS SPRING 2011
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rehabilitate from major illnesses, $3M gift helps Albertans to $3M gift and helps Albertans to injuries chronic conditions rehabilitate major illnesses, illnesses, rehabilitate from major patient groups served by the Glenrose, new, unique centre conditions injuries andrehabilitation chronic injuries conditions gives Albertans the opportunity from pediatrics to geriatrics.
of technology
A $3M gift helps Albertans to Arehabilitate from major illnesses,
File and photographs supplied by Alberta Health Services. File and photographs supplied by Alberta Health Services. File and photographs supplied by Alberta Health Services.
Building Trades Building Trades of Alberta Building Trades Building Trades of Alberta Courage of AlbertaCentre of Alberta Courage Centre harnesses power Courage Centre harnesses power of technology harnesses power Courage Centre of of $3Mtechnology gift helps Albertans to harnesses power
As one of the largest freestanding rehabilitation hospitals in North America, to overcome their physical each year the Glenrose helps thousands “Technology in the Courage Centre is challenges faster and return to their of one patients with different types of As one the largest freestanding “Technology in the Courage Centre is new, unique rehabilitation centre patient groups groups served servedby bythe theGlenrose, Glenrose, AsAs new, centre patient one the largest freestanding new, unique unique rehabilitation rehabilitation centre ofof the largest freestanding important now and it’s going to play a rehabilitation hospitals in North America, important now and it’s going to play a huge gives Albertans the opportunity to families, caregivers and communities disabilities requiring different types of from pediatrics pediatricstotogeriatrics. geriatrics. gives rehabilitation hospitals North America, gives Albertans Albertans the opportunity opportunity from rehabilitation hospitals in in North America, huge role goes as time on,” says Darrel rehabilitation. the Glenrose helps thousands ofTrades patientsof as time on,”goes says Darrel Goertzen, overcome their physical challenges role withto more independence. The Building physical eachyear year the Glenrose helps thousands to overcome overcome their physical each the Glenrose helps thousands annually, with different types of disabilities Technology Service in theLeader Research faster and return to thei families, Goertzen, Technology Service inisthe Alberta Courage Centre has the capacity “Technology theLeader Courage Centre is ofof inin the Courage Centre challenges and return their “Technology patients with different types challenges faster faster and to their patients with different types of of requiring different types of rehabilitation. and Technology Development at the caregivers and communities The Building Trades of Alberta Courage important Researchnow andand Technology Development to serve about 9,000different patients pertypes year. important now and it’s going to play a it’s going to play a families, caregivers caregivers and communities disabilities requiring types of of families, and communities disabilities requiring different The Building Trades of Alberta Courage Glenrose. “Technology is becoming much with more independence. Centre - a new hub for state-of-the- huge at therole Glenrose. “Technology is becoming as says huge as time time goeson,” on,”We says Darrel with more independence. rehabilitation. Trades with more independence. rehabilitation. TheBuilding Building Trades of Centre has theThe capacity to serve aboutof 9,000 more role available and goes affordable. canDarrel see The Building Trades of Alberta Courage art technology and equipment at the Goertzen, much more available and affordable. We The main treatment groups will be Service Leader the Goertzen, Technology Service Leader in the patients per year. it enteringTechnology into all areas of rehab. Just in wait Centre—a new hub for state-of-theart Alberta Courage Centre has thethe capacity Alberta Courage Centre has capacity Glenrose Rehabilitation Hospital whotreatment have had a traumatic cansee see itand entering allin areas of rehab. patients The Building Trades of at Alberta Courage Technology Development The about main groups will beyear.or and what we’ll beinto doing the coming technology andTrades equipment the Glenrose The Building of Couragein Research Research and Technology Development totoserve 9,000 patients per year. serve about 9,000 patients per Edmonton - washub created by donations atyears traumatic brain injury, stroke,or partial Just wait andbe see what we’ll be doing in non patients who have had a traumatic non — you’ll amazed.” Four other skilled Rehabilitation Hospital in Edmonton—was Centre a new for state-of-thethe Glenrose. “Technology is becoming Centre - a new hub state-of-the- at the Glenrose. “Technology is becoming raised by the Glenrose Rehabilitation spinal cord injuries; children with cerebral the coming years — you’ll be amazed.” traumatic brain injury, stroke, partial spinal trades union locals — United Association created by donations raised by the Glenrose art technology technology and equipment at the The main treatment groups will be much more available and affordable. We art and equipment the The main treatment groups will be much more available and affordable. We As one of byinjuries; theseniors Glenrose, new, unique rehabilitation centre patient groups served cord children with cerebral palsy; Rehabilitation Hospital Foundation and is Hospital Foundation and is named for palsy and with gait or balance Glenrose Rehabilitation Rehabilitation Hospital Hospital in patients who have had a traumatic or or can see ititentering into allallareas ofofrehab. Glenrose in patients who have had a traumatic can see entering into areas rehab. and seniors with gait or balance disorders or named for the Centre’s lead donor. rehabilitation h from pediatrics to geriatrics. gives Albertans the opportunity the Centre’s leadcreated donor. by donations disorders or brain mild cognitive impairment. someone Edmonton - was was traumatic injury, stroke, partial Just wait“...for and see what we’ll be doing in non Edmonton created by donations injury, stroke, partial mildtraumatic cognitive brain impairment. Ron Harry,- president of the Building Trades Just wait and see what we’ll be doing in non each year the to overcome their physical raised byCharitable the Glenrose Glenrose Rehabilitation cord injuries; children with cerebral the years — you’ll raised by the Rehabilitation spinal cord injuries; children with cerebral the coming coming years — you’llbe beamazed.” amazed.” spinal Isabel Henderson, Vice President, of Alberta Foundation “Our with a“Technology disability, Mr. Ron Harry, president ofstates, the Building Isabel Henderson, Vice President, Hospital Foundation and isand named for palsy and seniors with gait or or balance in the Courage Centre is Glenrose Rehabilitation Hospital says; gift of $1 million will help Albertans from Hospital Foundation and is named for palsy and seniors with gait of patients challenges faster return to their Trades of Alberta Charitable Foundation Glenrose Rehabilitation Hospitalbalance says: technology makes theCentre’s Centre’s leadfrom donor. disorders oror mild cognitive impairment. “For going most people technology makes things every walk of life, infants to seniors, gain “...for someone the lead donor. disorders mild cognitive impairment. important now and it’s to play a states, “Our gift of $1 million will help “For most people technology makes things disabilities re and easier, but for someone with a disability, orfamilies, regain a qualitycaregivers of life. Our membership iscommunities things possible.” Albertans from everyto walk ofBuilding life, from easier, but for someone with a disability, with a disability, huge role as time goes on,” says Darrel Mr. Ron Harry, president of the Isabel Henderson, Vice President, technology makes things possible.” committed to giving back our community rehabilitation. with independence. Isabel Henderson, Vice President, Mr. Ron more Harry, president ofregain the Building infants seniors, gain a quality technology makes things possible.” The Building Trades of Alberta says: represents and the Courage Centre is anor outstanding Trades ofto Alberta Charitable Foundation Glenrose Rehabilitation Hospital Goertzen, Technology Service Leader in the Glenrose Rehabilitation Hospital says: Coura Trades of Alberta Charitable Foundation technology makes Alberta of life.“Our Ourgift membership is committed otherand skilled trades union over 60,000 professional trades people ofFour Plumbers Pipefitters Local 488, locals “For recipient.” states, of $1 million will help most people technology makes things “For most people technology makes things states, “Our gift of $1 million will help The Building Trades of Alberta represents to giving back todistinct our and Courage — things United Brotherhood Association of and Plumbers in 15but unions and 20 locals. charitable International of Boilermakers The centre has four zones —Alberta Research Technology Development The Building Trades possible.” to serve about Albertans from every walkcommunity ofof life, from easier, for someone with Its a disability, but for someone withfundraising a people disability, Albertans fromreality, every walk of outstanding life, from over 60,000 trades in foundation isprofessional funded through Local 146, Construction and General Workers’ easier, robotics, virtual simulation and the Courage Centre is an and Pipefitters Local 488, International infants to seniors, gain or regain a for quality technology makes things possible.” at the Glenrose. “Technology is becoming Centre a new hub state-of-theactivities the20 membership including makes things Their possible.” infants to or regain a quality Union Local 92of and the Alberta Regional learning —seniors, and eachgain technology at the 15 unionsof and locals. charitable Brotherhood Local 146, technology ofrecipient.” life. Trades Our membership is committed Four other skilledBoilermakers trades union locals AGLC approved onsite lotteries. Other main tr Council of Carpenters and Allied Workers Building of Alberta and Courage Centre The much more available and affordable. We art equipment at the of life. technology Our membership is committed Four other skilled trades union locals The foundation is funded through fundraising Construction and General Workers’ Building of Trades of Alberta represents to applications giving backto to ourallcommunity and — United Association ofto the Plumbers recipients the Foundation’s gifts include — each contributed $500,000 centre, has nearly the patient groups The Building Trades of Alberta represents The centre four distinct zones — —Union activities of the including toGlenrose giving backhas to our community and United Association of Plumbers Local 92Local and the Alberta Regional into over professional trades people in patients who can see it entering all areas ofmembership rehab. Rehabilitation Hospital in the Courage Centre is an outstanding and Pipefitters 488, International the60,000 Juvenile Diabetes Research Foundation in addtion to the $1 million Foundation served by the Glenrose, from pediatrics to over 60,000 professional trades people reality, and and approved onsiteTheir lotteries. Otherin therobotics, Couragevirtual Centre is ansimulation outstanding Pipefitters Local 488, International Council ofof Boilermakers Carpenters and 146, Allied 15AGLC unions and 20 locals. charitable recipient.” Brotherhood Local and STARS. investment. geriatrics. √ nongifts traumatic Just wait and see we’lland be doing inTheir charitable Edmonton - was 15 unions locals. learning — and each created technologybyat donations recipients of 20 the Foundation’s recipient.” Brotherhood Boilermakers Local 146, what Workers —ofeach $500,000 foundation is funded through fundraising Construction and contributed General Workers’ foundation is funded through fundraising the Building Trades of Alberta Courage include the Juvenile Diabetes Research spinal inju the coming years — you’ll be amazed.” raised by the Glenrose Rehabilitation Construction and General Workers’ to the centre, in addtion to theRegional $1 million activities of the membership including cord The centre has four distinct EDMONTONIANS SPRING 2011 zones — Union Local 92 and the Alberta 37 The centre has four distinct zones — activities of the membership including Centre has applications to nearly all the Foundation and STARS. Union Local 92 and the Alberta Regional Foundation investment. robotics, virtual reality, simulation Other and sen Hospital Foundation and and is named Council for of Carpenters and Allied AGLC approved onsite lotteries.palsy robotics, AGLC approved lotteries.gifts Other learning virtual — andreality, each simulation technologyand at Council of Carpenters and Allied recipients of the onsite Foundation’s
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“...for someone with a disability, technology makes things possible.”
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GOOGLEGURU
Sick and tired of not finding your company’s website on page 1 of
Q:
with Shawn Moore
either part of B-to-B or C-to-B, you will the rest of the world, I think not! People tell me that I’m want your website to come up in the primary You see, what most businesses fail to not coming up in Google keyword searches that surfers and consumers realize is that one of the biggest benefits searches, but I can find my are typing in, hence attracting new business website every time I type in to publishing your website is in attracting never existed. and my company name.TThey H E P Enew R Sclients ONA L Iprospects—people T Y O F B U Swho I N E S S from I N people T H Ewho CA P I knew T A L you RE GION I recommend that you ask your web don’t necessarily already know who you say they are doing searches developer if they know how to do this work but not finding me. What are they referring are. For example, in the B-to-B world, a 12851 you. The difficult situation business company might be looking/searching for a - 56forStreet, to, and is it worth addressing? owners face is that, unfortunately, 99 percent new supplier and typing in Edmonton, the keywords onAB T5A 0C9 of web developers don’t know how and you search engines to find what they are looking If you’re like the majority Tel:for(780) will have to seek out an SEO (search engine for. If I am a purchaser working a retail 701-3715 of website owners today, Date: optimization) specialist. Much the same hardware store or chain, I Fax: may have had a 454-3222 you have not been Attention: able to (780) as you would not ask your bookkeeper recent falling-out with my current supplier of the O F B U S I N Efind S Syour I Nwebsite T H Eon C A P I T A L R E G I O N Fax: To Appear in: to metal brackets. The fastest way for me to find offer you sophisticated tax strategies or get search engines when you do your corporate lawyer to give you family options for a new supplier/manufacturer that a “primary keyword” search for your mainPurchased: Date law advice, the same professional specialist makes metal brackets is by going to Google products or services. Right? Well, join the T H E P E and R Styping ONA L I T Y bracket O F manufacturer”. B U S I N E S S issues I N Texist H Ein the C AInternet P I T Aweb L development REGION in “metal crowd. world. Having said that, it‘s easy to find the These are referred to as “primary search Did you know that 99 percent of all web best ones. Go to Google or any search engine terms” or “primary keywords” on the sites never see page 1 results for any of and type in the primary keywords “SEO Internet. I suggest that you get to know these the search engines? Sure, you may come Date: three words up when you do a search for your business To Appear in:well because, if your business is Company” followed by your city name… the optimizers good at what they do will be at looking at any kind of growth and expansion name; you might even feel that this is good searching. √ on-line, you will need to market your website the top of the list. Happy enough for your business. It’s possible that Attention: Date: using primary search terms to capture new you feel that your branding is the reason that Fax: To Appear in: of Shawn Moore is the president and CEO leads. you will have success on-line... particularly Think Profits.com. If you have a question Conversely, if you are a consumer looking if you think that everyone knows who for the Google Guru, e-mail: shawn@ for a product or service, you can type in you are and also knows the name ofDate your Purchased: thinkprofits.com something like “outdoor patio furniture” to company—recognition that companies such a search engine. This is as Coke or Microsoft enjoy. But is this really referred to as C-to-B or the big picture opportunity or potential that consumer-to-business your website provides to you? If you are online. So if you’re Microsoft or Coke it might be. For most of
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WALKINGTHETALK
How to mess up a
CONVERSATION
W
hen someone speaks with you about something on their mind and on their heart, there is a great opportunity to connect with them at more than a superficial level. And when you have such a deeper connection, it nourishes both of you. It touches your heart. You feel your humanity and you’re not so likely to feel isolated and alone. Here are some ways of people try to avoid that deeper connection: Advising: “I think you should…” “How come you didn’t…?” One-upping: “That’s nothing; wait’ll you hear what happened to me.” Educating: “This could turn into a very positive experience for you if you just…” Consoling: “It wasn’t your fault; you did the best you could.” Story-telling: “That reminds me of the time…”
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Shutting down: “Cheer up. Don’t feel so bad.” Sympathizing: “Oh, you poor thing…” Interrogating: “When did this begin?” Explaining: “I would have called but…” Correcting: “That’s not how it happened.” from Nonviolent Communication – A Language of Compassion by Marshall B. Rosenberg PhD When you put yourself in the shoes of the speaker, what do those responses feel like? If you were confiding in someone, would you feel heard? Or would you perhaps feel used? Why would you do these things? Often these responses come from habit, but that can be changed and noticing it is the first step… from a desire to appear better than the person you’re speaking with… or from a desire not to connect (better my isolation than the seas of connection I cannot control). To engage with someone in a constructive way, try this:
Barbara Ashley Phillips
Give them your full attention. Let competing thoughts—what you gotta do, what you should have done, your judgments about the person speaking—just drift away Breathe. It is said that we are a people who don’t breathe naturally... that deep breathing that relaxes the face and nourishes the whole body. Try a slow deep breath or two to help clear distractions from your body and mind. Let yourself feel with the person. Not so you can hold onto that pain, but so you can feel it with them. Then let it go. It is not your pain and taking it on yourself does not in any way help the other person. Rather, it feeds your ego, the little self, and adds to your burden of distortion. Feeling together is called empathy and it is a precious human ability. Happy listening. √ Barbara Ashley Phillips is president of Creative Attention Canada inc. She teaches the two-day interactive communication skills workshop, Coaching Conversations that Work monthly, at the Stanley Milner Public Library. Contact her through www.co-creating.ca, cctw@co-creating.ca or 780-465-1721.
EDMONTONIANS SPRING 2011
PROFESSIONALDEVELOPMENT
Pursuing the right marketing strategy requires a strong positioning statement. with Mark Wardell
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n 2010, social media was the marketing breakthrough that took the world by storm. Cost effective, accessible and, for some businesses, statistically more effective than traditional advertising, social media marketing has proven to be a trend that isn’t going anywhere. In fact, some big name companies— like Pepsi and Ikea—have pulled back on traditional advertising in favour of amping up their presence on Twitter and Facebook. It has been rumoured that Oprah Winfrey employs three full time staff to respond to the Facebook posts she gets on a daily basis. Indeed, there’s no doubt that 2010 brought us a new pace of communications in the social media realm. Which begs the question: What major marketing trends will 2011 bring and how can your business make the most of them? My prediction: Technology and social media will continue to provide new and valuable platforms for communicating with customers. However, now more than ever, companies will need to understand (and apply) the principles of marketing in order to be effective in the new spaces the future holds. As a business owner, your principle objective is to find a way to let people know what you offer and why they should buy from you, in the most engaging and effective way possible. In other words, you need a strong brand. To achieve this, consider the following two questions: • Why should people buy from your EDMONTONIANS SPRING 2011
business, as opposed to any other business that sells similar products or services? • What’s so unique about your business? If you don’t have specific answers to these two fundamental questions or, more importantly, if your customers and prospects don’t have specific answers to these questions, you’ve got a problem. There is a solution, however, and it’s called positioning. If you haven’t done so yet, I highly recommend spending some time defining yours. Your marketing position is the relative location your business occupies in the mind of your prospects. When your prospective customers think of your business, do they consider you to be: • the fastest? • the highest quality? • the most convenient? • the least expensive? • the most attentive? • the business with the best selection? Or do they just think of your business as one of many businesses of your type... just one more place to go when they need your products or services? An exercise in positioning will help your business stand out. When people think of Federal Express, for example, they don’t just think of a courier, they think of a “guaranteed overnight delivery service”. At its inception, it was a boldly unique position. Sure, FedEx did a lot of other things well, but it focused its marketing efforts on overnight service. Now, even though other businesses
might make the same claim, in the mind of the marketplace, the position truly belongs to Federal Express. That’s the incredible power of positioning. Your objective is to come up with a unique strategy that offers something of value to your market. Start by identifying the specific quality that makes you “number one” in the minds of your prospects and customers. This doesn’t mean that you don’t do other things well; this is simply a rallying point. Once you have identified your position, it becomes the marketing focus of your entire business. Determining your unique position will require some careful consideration, some brainstorming and documentation. However, I guarantee this is an invaluable exercise that will be well worth your time. The resulting document will be a guide that will see you through whatever trends arise in the coming year and beyond. By focusing on the quality of your position, customers new and old will keep coming back for more. √ Mark is president & founder of Wardell Professional Development (www.wardell. biz), an advisory group that helps business owners plan and execute the growth of their companies. The author of seven business books, Mark also writes regularly for several national business publications, including Profit Magazine, the Globe and Mail, and CGA Magazine. E-mail: mark@ wardell.biz
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David Bromley project engineer
Sustainable COMMUNITY d e s i g n e d
I
magine an environment friendly, sustainable community built from the ground up. That vision will soon be a reality thanks to a new development in the works for St. Albert. Called the Rampart’s Avenir Community for Clean Technology, this incredible experiment is garnering attention from across North America. It will utilize new technologies
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a s
a
l i v i n g
like smart grids for power and nano-based construction materials. It will incorporate water recovery and local food production into the overall community plan. The $1.8-billion project has already cleared a major hurdle with St. Albert city council. Now the developers are working through the regulatory planning process with an eye to breaking ground in the spring of 2012. House
l a b
construction will probably start in 2013 with the first residents moving into Avenir by 2014. (www.rampartavenir.com) Avenir is a dream come true for financier Gerry de Klerk of Rampart Capital Corp. and his project director, engineer David Bromley. The parcel of land where Avenir will stand is a former dairy farm de Klerk’s family often visited after their emigration from EDMONTONIANS SPRING 2011
By Cheryl Croucher the Netherlands in the 1960s. It lies on the west side of St. Albert between Giroux and Villeneuve Roads. de Klerk calls Avenir a “live, play, work community with the added feature of innovate. We would like to have this community as a platform for the development, research and innovation of clean technologies to be used in various phases of the development.” The community will include residential, commercial and industrial development for a population of 10 to 12 thousand people. de Klerk’s vision for the industrial sector really describes a giant living lab where companies from all over are welcome to to research and develop their innovations in clean technology. To attract these companies to develop their forward thinking technologies at Avenir, de Klerk says “we can take an equity position in those companies by building their facilities or helping them with their equity needs. The technologies that work can be implemented in the development of the community.” Science and technology partners with Avenir include the National Research Council and the University of Alberta through NINT, the National Institute for Nanotechnology, along with the MaRS Discovery Centre, a clean technology incubation centre at the University of Toronto, and Enertech Capital, one of North America’s top three venture capital firms in the clean technology sector. Pointing to futuristic advances in nanotechnology as an example of clean technology, de Klerk says scientists are working on ways to imbed tiny nano hairs in paint, roofing, and siding materials. Sensitive to the slightest movement such as someone breathing, when these nano hairs move they create electricity which can be captured to power a building. It’s this sort of integration of new technology that would feed advanced new infrastructure like smart grids. As engineer and Avenir project director David Bromley explains, smart grid is a two way power grid that allows energy to run back and forth between. Even more exciting is the smart grid’s ability to manage data. He says, “It’s a potential source of broadband. You start having all your communications move across the power grid, telephone, daily Internet and email access, as opposed to having distinct lines and infrastructure.” EDMONTONIANS SPRING 2011
That capability for data collection is useful to Avenir’s plans to manage transportation and energy usage. For example, house lights going out means people are leaving for work. That information can be used to control traffic lights to improve traffic flow.
Gerry de Klerk
We would like to “ have this community
as a platform for the development, research and innovation of clean technologies.
”
The use of electric cars in Avenir pushes the concept of managing power on the grid even further. According to Bromley, “One of the benefits of the electric vehicle is that it lets you store power. When you get to a location—say your office—once you park, you can now use the power you store in your car as a source of power to the building that you are parked at.” Development of the Avenir community is based on five pillars or platform technologies. Transportation and advanced building materials we’ve already touched on. The other three are local energy production, water recovery and reuse, and local food production. What Bromley likes about these platforms is the way new technologies can be integrated.
This can be illustrated by rethinking a community’s sewer system. He explains, “There’s a lot of heat within sanitary sewers. And, if we could capture some of that heat, it’s amazing what we could probably do with it from an energy standpoint. So there are a number of coatings that are being developed right now that you can actually put inside the sanitary sewer and change (it to) not just being a sanitary sewer but also being a heat exchanger or a district heating system. If you can imagine now instead of the sanitary sewer being just a regular old sewer, that’s probably in some bad condition problems because it’s old and needs to be repaired, that coating does the repair. The second thing is, it changes the sewer into a district heating system. And that will have a huge significant benefit to that community.” Avenir will be a community where energy from solar sources, fuel cells, bio fuels and geothermal are the norm. Rain water and grey water will be captured and used. Local food production will help make the hundred-mile diet a reality through the use of hot house technology and innovations in growing mediums, lighting, moisture control and crop production. Bromley and de Klerk are paying a lot of attention to neighbourhood design to encourage foot and bike traffic. Shopping areas will be within easy walking distance. Greenbelts and trails will enhance that healthy lifestyle while respecting environmental concerns along nearby Carrot Creek. Care to trade in your hiking boots for skates? Of the 10 kilometres of trails, Bromley says that some “are actually going to be skating trails. Think about it, being able to skate down to the commercial area and have a coffee. I guess you’d probably put the skate guards on and take them off again, skate a little further, and maybe look in a shop or two and then go home. I think that’s a neat concept.” His imagination doesn’t stop there. “This is a clean technology community, so the water that will be used to make ice for the skating trails will be reused water.” Of course it will. √ Cheryl Croucher hosts Innovation Anthology which is broadcast on CKUA Radio at 7:58 am and 4:58 pm Tuesdays and Thursdays. Or download the podcasts at www. innovationanthologyy.com
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Visionaries Briefs By Cheryl Croucher
Gavin Scott
Antarctic adventure
Tailings research pact removes barriers
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helps environmental cleanup n March, Gavin Scott departs on the adventure of a lifetime. He headed to the Antarctic as part of environmental activist Robert Swan’s 2041 international expedition to the southern most region of the planet. 2041 is an organization founded to draw international attention to the year when the Protocol on Environmental Protection to the Antarctic Treaty comes up for renewal. Scott is the general manager of Custom Environmental Services, a company which deals in the proper disposal of hazardous waste. He will be joined by five other members of ESAA, the Environmental Services Association of Alberta. They are volunteering their time and expertise to help complete an environmental report on the cleanup of a decommissioned research station in the Antarctic. The report will be presented to the Earth Summit in 2012. According to Scott, “Material from scientific activity was basically dumped. Over the years the snow and ice has receded and these dumps are becoming quite apparent. Robert Swan
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raised in excess of $10 million dollars and, over the years, he would go down and whittle away at this pile of waste. He needs a report to take to world leaders and, hopefully, this will lead to more funds for additional cleanups in Antarctica.” Scott and his colleagues had to raise about $25,000 each to cover the costs of the expedition. This time of year marks the end of summer in the southern hemisphere, so he expects his high tech clothing will work mostly to keep him dry and protected from the wind. As president of the Environmental Artworks Foundation of Alberta, Scott is also keen on bringing the message about saving the fragile Antarctic environment to students across the province. “They’re the ones who are going to have to do the work in the decades ahead to protect the Antarctic. I never want there to be drilling… never to be mineral exploration on the continent.” In total 52 people from eight countries will participate in this year’s expedition. Video and progress reports will be streamed to schools and media throughout the journey. √
for scientists
ith the growing international interest in oilsands, Alberta’s oilsands sector has taken an unprecedented step. Seven oil sands companies and the University of Alberta have joined in a collaboration on research to better manage tailings. The companies include Syncrude, Suncor, Imperial, Canadian Natural Resources, Shell Canada, Tech Resources, and Total E&P Canada. According to Brian Schleckser, VP Technology with Syncrude, the companies will share the costs of research and development and have access to the outcomes. “We’re putting all of that on the table with no barriers with regard to intellectual property, to costs, or perhaps licensing the technology. We’re all privy to the available technology and then, capable of working on each others technology.” Schleckser believes that, by pooling their efforts and putting the best minds to work, the companies will be able to implement improved tailings technology much sooner than if they EDMONTONIANS SPRING 2011
were working in isolation. Scientists at the Uof A welcome the collaboration. Researchers there have been investigating oilsands technology for decades. According to Dr. David Lynch, Dean of Engineering, this new agreement between the Brian Sch leckser major players removes barriers and information gaps for the scientists. A steering committee will coordinate the research projects and each company will contribute equally to cover the costs. Dean Lynch explains, “This will translate very quickly into having a director who brings everything together, puts all of the technologies together to see what the road map looks like from front to back in the oil sands process, to say how we can integrate all those different technologies so we can see where one can
ch
Dr. David Lyn
influence the other. Of course, the first thing that we need to know is what all of the different pieces are, what are the details at a very fundamental level of what each of the companies have been doing with their own research and innovation on, so that that can all be fully shared up front.” √ EDMONTONIANS SPRING 2011
Giving voice to silenced gene
could prevent cancer
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silencing also appears to be linked to chronic hat do red wine, inflammation. Dr. Baksh has been studying its colitis and cancer relationship between RASSF1, inflammatory have in common? bowel disease and cancer. Ask Dr. Shaira “Inflammatory bowel disease has two forms: Baksh. For the ulcerative colitis and Crohn’s disease which past decade, this University of Alberta are two very prominent diseases in Alberta. We scientist has been researching a gene now know in these patients if they have chronic called RASSF1. inflammation which is persistent inflammation, When this gene is turned on and they are predisposed to getting colon cancer, functioning normally, it inhibits the colorectal cancer, later in life. For kids, there’s growth of tumours or cancerous cells. But definitely a predisposition to when it is turned off getting what’s called B cell or silenced, cancer forms. lymphomas or cancers of the Dr. Baksh explains that the blood. Our idea is that, if we cancer cells ensure their can understand and control survival by shutting down the inflammation at an earlier RASSF1. step, we can certainly prevent “Now that we’ve these patients from getting investigated RASSF1 over another disease, cancer, later the last several years, it in life.” turns out to be a gene that’s Dr. Baksh is having some involved in how the cells success in his lab working die. Without this gene, with isolated cells to turn cells do not undergo a the RASSF1 gene back on. natural process to die under “If we can prevent this gene abnormal conditions, and from becoming methylated or the cancer cell is basically changed, then we can reverse abnormal. So if the cancer the process and regain the cells exist, and everything is control mechanisms that normal in the cell, the cell Dr. Shaira Baksh should be in place in a would be induced to die. But normal individual. Hopefully cancer cells, because they’ve in the next half year, we’ll shutdown the function of this have a test in a mouse model.” gene, there’s no death of the cancer cell, and In another exciting development, it appears therefore the cancer cells survive.” that resveratrol, a compound in red wine, may The silencing of RASSF1 is one of the have a beneficial effect. “If we feed animals earliest changes that happens in the body as resveratrol for a certain number of weeks and tumours arise. Dr. Baksh hopes he can use this then try to induce the inflammation, we don’t knowledge to develop a test to diagnose cancer see it. Somehow resveratrol is inhibiting this in its early stages. “We’re working on lung process. So we’re hoping that that’s another cancer and also pancreatic cancer as two adult angle we can pursue to turn this gene back on cancers that are quite hard to detect. And once and basically regain the control mechanisms that they appear, they are very hard to treat.” are missing.” The good news is, RASSF1 is only turned If it works, resveratrol could be a potential off—not mutated or destroyed. “We’re quite treatment to prevent both chronic inflammation interested in re-activating this gene. Can we selectively in cancer cells turn this program back and the formation of cancer. Dr. Baksh’s on so we can induce cancer cells to basically kill research is supported in part by Alberta Innovates Health Solutions through the themselves?” Alberta Heritage Foundation for Medical This quest is getting a boost from another Research Endowment Fund. √ aspect of the RASSF1 gene. Its absence or
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TY
ABSOLUTEBODO
with Linda Bodo
Conscious Recycling
S
with a Conscience
inspiration? Pick up a copy of The Art of massaged into a delicious organic compound ince Edmonton opened its Upcycle for eco-chic design ideas. chocked full of nutrients. The compost is aptly composting facility in 2000, close Last year, the City of Edmonton was labelled ‘Second Nature’ and can be sourced to 60 percent of residential waste recognized as the second most sustainable large has been diverted from our landfills. at Eco Stations and selected retail outlets. Talk city in Canada and the third most sustainable about giving back to Mother Earth. The goal is 90 percent by 2013. city overall*. We are fortunate enough to live in Three Eco Station locations accept Considering that the average North American a city that cares about our planet. Shouldn’t we? household hazardous waste, bulky items and will throw away 600 times their adult weight in Don’t waste it—good planets are hard to building materials. Computer monitors, car - 56 Street, 12851 garbage, that’s one heck of a load of rubbish. come by.√ batteries, and electrical appliances are collected Approximately 220,000 tonnes of garbage Edmonton, AB T5A 0C9 free while hulkier items such as sofas, fridges are picked up annually from our curbsides Want more info? Visit www.edmonton.ca/waste and fencing are subject to a minimal charge. 701-3715 Tel: (780) and alleys, plus an additional 55,000 tonnes of for everything you always wanted to know about Check the City’s website for acceptable items. recyclables. With an 89-percent single family Fax: (780) 454-3222 want give O Fhousehold B U S participation I N E S S rate, I N Edmonton T H E Thas CHAone E P PI TEAOh, R LSifO Ryou ENG AI LOto I TN Y your O Fwalls B Ua Sfacelift, I N E S S recycling I N T Hand E waste C Aservices P I T AinL ourRcity. E GSign I OupN for a guided tour of the EWMC. Groups of 10 or Eco Stations offer usable paint to customers of the highest rates of voluntary recycling in more can experience “the ultimate waste theme free of charge. North America. Little wonder. Our city is home park.” Call 780-496-6879. Closets filled with outdated threads? The to The Edmonton Waste Management Centre Get serious about environmental stewardship City of Edmonton also collects used clothing (EWMC), North America’s largest collection and sign up for the Master Composter/ and fabric for recycling. Drop them off at of sustainable waste processing and research Recycler Program. The three-week boot selected Recycling Depots and Eco Stations. facilities. So you can throw out any recycling Attention: Date: camp transforms greenDate: enthusiasts into The material is sent to Greys Recycling where excuses. green ambassadors, who mentor groups and white cottons will be morphed into paper. The City operates three streams ofFax: waste To Appear in: that don’t make the page will Tothe Appear in: communities throughout city. Any leftovers management: recyclables to the Materials be provided to local charities. That’s recycling Recovery Facility, garbage to the Edmonton Date Purchased: Join me at the Edmonton Home and Garden with style. Composting Facility, and hazardous waste to Show, March 24th, 25th and 27th at the EXPO If you want to kick recycling up a notch, Eco Stations. Blue bag residential recycling, consider upcycling. The act of upcycling diverts Centre Main Stage where I will showcase ecoblue bins, and recycling depots all offer userchic upcycling ideas. Visit the EWMC booth items destined for our landfills and gives them friendly recycling options. Community depots adjacent to the stage where you can enter to a second life. The art of upcycling reincarnates are available to residents and small business win a Bottelier kit (the mod pendant light made those items into eco-chic designs for everyday owners 24/7, with over 20 locations throughout life. Upcycled art is the newest trend, taking the from plastic bottles that would make Austin the city. In 2009 alone, Edmontonians recycled Powers drool, featured in the Winter issue of notion of simplicity and conservation to new 7,537 tonnes of material at these depots. Gives Edmontonians), and copies of my book, The and greener pastures. Materials for upcycled a whole new meaning to getting wasted. Art of Upcycle. projects can be sourced at Reuse Fairs around All the organics in your household garbage town, or at the Reuse Centre where a variety of end up at the Edmonton Composting Facility, recyclables can be parlayed into hip accessories * Corporate Knights Magazine Most Sustainable the largest of its kind in North America. Here, with a little imagination. Creative juices lacking Cities in Canada list. odious household waste and bio-solids are
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