Leadership/Management
Leadership/ Management Management Certificate Program ced.unlv.edu/management In the UNLV Certificate of Management, you will learn to develop skills in five key management competency areas: conflict management, communications, people/ team management, project management, and managing diversity in the workplace. A starting point of all new supervisors/managers, as well as seasoned managers looking to refresh their skills, this certificate program will: • Provide a comprehensive understanding of the tools a supervisor/manager must have to lead a team to its full potential • Develop your skills to navigate performance issues and develop effective performance management strategy • Equip you to navigate the ever-evolving dynamic of the modern workplace • Allow you to acquire strategic and systematic management skill sets. PROGRAM REQUIREMENTS: To earn the Management Certificate you must successfully complete a minimum of 3.2 CEUs. It is recommended that individuals complete at least one course in each of the five competency areas: Conflict Management, Communications, People/Team Management, Project Management, and Managing Diversity.
Communicate with Difficult People with Tact & Skill
Discover, practice, and develop the skills to communicate effectively with difficult people. In this course, you will analyze types of difficult behavior and find out how to recognize and address situations in constructive ways to communicate with difficult people in your professional and personal life. Learn strategies, tools, and techniques to proactively communicate with peers, subordinates, and supervisors, as well as angry and abusive people in a way that preserves and maintains the relationship. Kimberly Virtuoso Th | Feb 4 | 9am-noon | $149 Online-Zoom | 211CX1106 | 0.3 CEU
Communication Strategies: The Art of Courageous Conversations
Gain the courage to talk to almost anyone about anything and change the way you personally respond to different moments to get different results. You will learn specific steps and skills to have candid and direct conversations about challenging topics in a kind and professional way that not only preserves but enhances the relationship. Courageous conversations are necessary both professionally and personally and are critical to lead organizations, teams, and individuals in an environment of trust and respect. Utilize your new skills for team building, performance management, conflict resolution, and problem solving. Courageous conversation techniques can also be applied at home to be a better parent, significant other, and friend. Kimberly Virtuoso F | Mar 12 | 9am-4pm | $289 PAR Room 101 | 211CP6393 | 0.6 CEU
Conflict Management: Tools for Organizational Success
Unmanaged conflict in the workplace can lead to breakdowns in teamwork and cooperation, diminished employee commitment, and lower levels of quality and productivity. This in-depth training provides effective strategies to pinpoint root causes of conflict so you can handle disagreements, confrontations, difficult people, anxiety, and emotional responses before they get out of hand. Apply proven conflict management approaches to bring important issues to light, open the lines of communication, and strengthen relationships at work. Nelandra Anselmo, SPHR, SHRM-SCP, CHE F | Feb 5 | 9am-4pm | $289 PAR Room 107 | 211CP6191 | 0.6 CEU
Creating High-Functioning Teams Using Strengths
Identify your team members’ talents and harness those strengths to create a strong, effective workforce. Managers and leaders will explore ways to recognize and cultivate expertise and natural aptitudes in their staff; these strengths can then be used to build high-functioning project teams. Gain an understanding of what a strengths-based organization looks like and the direct positive effect this management approach can have on key business metrics. Students must purchase and complete the Clifton Strengths 34 Assessment Tool prior to class. www.gallupstrengthscenter.com/store Maggie Harris WF | Feb 10-12 (meets 2x) | 9am-noon | $289 PAR Room 101 | 211CP6$139 | 0.6 CEU
Due to COVID-19, our class schedule is regularly evolving. We will post updates to programs on our website, ced.unlv.edu. We will also continue to communicate changes through email and social media.
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Register by phone at 702-895-3394
