5 Ways To Impress Your Clients
Impress Your Clients Everyone knows that the customer is King. But good customer service goes beyond that. If you wish to retain your customers and win over new clients here are a few ideas of things you try doing: Being Responsive Keeping Your Promise Listening Going Out Of The Way Your Meeting Space Matters
Being Responsive ď‚— Just like any other relationship, communication is
the key in a business-client relationship. It is critical because it will not just impress the clients but it also helps a company to develop new products or modify the current ones, based on the changing needs of customers.
Keeping Your Promise ď‚— The biggest mistake that the sales people or the
companies make is giving wrong time lines and commitments to the customer in order to get the sale. ď‚— If you think you can get something done in one day, tell them it will take one week. If you finish in a day, they will be pleasantly surprised.
Listening ď‚— How often do you truly listen to what your clients are
saying, beyond the work they are relaying to you? If you listen, you may discover new areas where they could use your talents, or be able to suggest a different and more efficient way to do something.
Going Out Of The Way ď‚— Customers are the biggest asset to the business.
Never leave your customers dissatisfied as it can cost a lot to the company. ď‚— Yes, even though you probably have a fairly defined list of deliverables, you can do more by putting in time to ensure quality, testing and re-testing, and essentially creating a final product that is even better than what the client expected.
Your Meeting Space Matters It can be difficult to communicate clearly with clients
in the office when you’re having a particularly rough morning, or if you work in an environment where you don’t feel supported. Building up a cool meeting place will have a positive effect on your mood.
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