EDWARD WATERS COLLEGE DEPARTMENT OF BUSINESS ADMINISTRATION Outcomes Assessment Results For Academic Year: 2012-13 Section I: Student Learning Assessment Intended Student Learning Outcomes for Business Administration (BBA) with a Concentration in Business Management Required BBA Courses – Core Learning Outcome 1. Application of leadership theories and interpersonal skills in business situations 2. Exposure and knowledge of global business, economics and management. 3. Demonstration of analytical skills and development of strategies for implementation. 4. Master issues related to operational management and control. 5. Acquire proficiency in written and oral business communication. 6. Attitudinal Development and theories in business situations. 7. Technical Competence in Analyzing and Solving Business Problems Concentration in Business Management – Business Management Learning Outcome 1. Students will be able to analyze a firm’s performance to determine its strengths and weaknesses, and be able to use financial analysis to improve performance at domestic and international levels. 2. Students will be able to apply human resource skills to complete case study assignments and participation in class discussions.
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3. Students will be able to explain the management science/operations research approach to decision making. 4. Students will be able to apply managerial skills in organizational problems and situations, using both quantitative and qualitative considerations that are important in the decision making process. Assessment Tools for Intended Student Learning Outcomes— Direct Measures of Student Learning:
Performance Targets/Criteria for Direct Measures:
1.
Senior Capstone Course (ADM 450 -- Business Strategy/Policy)
On average, students who took the capstone course, which comprise of case studies, comprehensive reports, research paper, and a comprehensive exam will score an overall average of 70%.
2.
Internship (ADM 460 -Business Practicum)
All senior business students engaged in internship activity will successfully complete the required internship activities with an average passing score of 80%.
Assessment Tools for Intended Student Learning Outcomes— Indirect Measures of Student Learning:
Performance Targets/Criteria for Indirect Measures:
1.
Exit Interview/Survey
On a Likert scale ranging from 1 representing “very unsuccessful” to 5 representing “very successful.” 87% of the graduating seniors are expected to score within the range of “very successful.”
2.
Alumni Tracking/Survey
Tabulation for the Alumni is still in progress.
Summary of Results from Implementing Direct Measures of Student Learning:
Performance Target Was…
1.
On average, students who took the capstone course, which comprises of case studies, comprehensive reports, research
Met
Not Met X
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2.
paper, and a comprehensive exam, scored an overall average of 74%. All senior business students engaged in internship activity successfully completed the required internship activities with an average passing score of 83% on all graded activities.
Summary of Results from Implementing Indirect Measures of Student Learning:
Performance Target Was…
1.
On a Likert scale ranging from 1 representing “very unsuccessful” to 5 representing “very successful,”87% of the graduating seniors indicated that there were either successful or very successful in achieving the intended learning outcomes in the major; and these are the categories that responded with either a “4’ or “5” on the senior exit survey.
2.
X
Met
As at the completion of this annual report, we are yet to receive the complete and final result on the Alumni Tracking/Survey
Not Met
X
N/A
Proposed Courses of Action for Improvement in Areas for which Performance Targets Were Not Met:
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1.
Although, performance was met on the experiential learning (ADM 460 – Internship), we still believe there is room for improvement. The research writing report portion of the internship activity continues to pose problems for students, due to improper sentence structures and lack of incorporating the APA referencing styles into their reports. Each faculty in the Department of Business Administration is encouraged to assist students in these areas, as well as directing the students to the proper division for assistance.
2. 3
N/A
4.
N/A
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Student Learning Assessment for Bachelor of Business Administration (BBA) with a Concentration in Computer Information Systems Intended Student Learning Outcomes for Business Administration (BBA) with a Concentration in Computer Information Systems Required BBA Courses – Core Learning Outcome 1 Application of leadership theories and interpersonal skills in business situations . 2 Exposure and knowledge of global business, economics and management. . 3 Demonstration of analytical skills and development of strategies for implementation. . 4 Master issues related to operational management and control. . 5 Acquire proficiency in written and oral business communication. . 6 Attitudinal Development and theories in business situations. . 7 Technical Competence in Analyzing and Solving Business Problems .
1. 2. 3.
Concentration in Business Management – Computer Information Systems Learning Outcome Student will demonstrate proficiency in designing efficient alogorithms and programming in objectoriented and event-driven programming language. Student will demonstrate proficiency in database concepts, and proficiency in developing effective data models for RDBMS, and manipulating data using SQL. Student will understand the concept of systems life cycle and the importance of involving users in
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4. Assessment Tools for Intended Student Learning Outcomes— Direct Measures of Student Learning:
systems design, as well as demonstrate the ability to use appropriate systems analysis and design tools and techniques including UML. Students will demonstrate proficiency of the layered network communications model and computing networks, internet and ecommerce applications. Performance Targets/Criteria for Direct Measures:
1.
Senior Capstone Course (CIS 460 – Applied Software Development Project)
On average, students who took the capstone course will score on average of 70%; comprising of activities to create the requirement specification, design documents, and to implement a portion of the system.
2.
Internship (ADM 460 -Business Practicum—Computer systems)
All senior business students engaged in internship activity successfully completed the required internship requirements with an average passing score of 80%.
Assessment Tools for Intended Student Learning Outcomes— Indirect Measures of Student Learning:
Performance Targets/Criteria for Indirect Measures:
1.
Exit Interview/Survey
On a Likert scale ranging from 1 representing “very unsuccessful” to 5 representing “very successful,” more than 75% of the graduating seniors are expected to score on the “very successful” range.
2.
Alumni Tracking/Survey
Tabulation for the Alumni is still in progress.
Summary of Results from Implementing Direct Measures of Student Learning:
Performance Target Was…
1.
All the students who took the capstone course CIS 460 (includes system analysis,
Met
Not Met X
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2.
requirement documentation, system design, limited implementation, effective written and verbal communication) passed the course with more than 70%. The overall average of the class is 79%. All senior business students engaged in internship activity successfully completed the required internship activities with an average passing score of 83% on all graded activities.
Summary of Results from Implementing Indirect Measures of Student Learning:
Performance Target Was…
1.
On a Likert scale ranging from 1 representing “very unsuccessful” to 5 representing “very successful,”75% of the graduating seniors indicated that there were either successful or very successful in achieving the intended learning outcomes in the major; and these are the categories that responded with either a “4’ or “5” on the senior exit survey.
2.
X
Met
As at the completion of this annual report, we are yet to
Not Met
X
N/A
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receive the complete and final result on the Alumni Tracking/Survey Proposed Courses of Action for Improvement in Areas for which Performance Targets Were Not Met: 1.
N/A
2.
N/A
3.
N/A
4.
N/A
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Student Learning Assessment for Bachelor of Business Administration (BBA) with a Concentration in International Finance and Global Trade Intended Student Learning Outcomes for Business Administration (BBA) with a Concentration in International Finance and Global Trade Required BBA Courses – Core Learning Outcome
5.
Application of leadership theories and interpersonal skills in business situations Exposure and knowledge of global business, economics and management. Demonstration of analytical skills and development of strategies for implementation. Master issues related to operational management and control. Acquire proficiency in written and oral business communication.
6.
Attitudinal Development and theories in business situations.
7.
Technical Competence in Analyzing and Solving Business Problems
1. 2. 3. 4.
1. 2. 3.
4.
Concentration in Business Management – International Finance and Global Trade Student will be able to compare and contrast major trade theories and trade policies, and their effect on international business. Student will be able to identify how cultural variables affect domestic business that engages in international trade. Students will be able to measure a firm’s risk, explain what determines the risk, and explain how such risk affects the value of a firm in the global business arena. Students will be able to analyze a firm’s performance to determine its strengths and weaknesses, and be able to use financial analysis to evaluate performance at domestic and international levels.
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Assessment Tools for Intended Student Learning Outcomes — Performance Targets/Criteria for Direct Measures: Direct Measures of Student Learning: 1.
Senior Capstone Course (INF 450 – Research in Global Management)
On average, students who took the capstone course, which comprise of case studies, comprehensive reports, research paper on multinational firms, and a comprehensive exam will score an overall average of 70%.
2.
Internship (INF 460 – International Trade & Logistics Practicum)
All senior business students engaged in internship activity successfully completed the required internship activities with an average passing score of 80% on the two research reports required to complete the internship.
Assessment Tools for Intended Student Learning Outcomes — Performance Targets/Criteria for Indirect Measures: Indirect Measures of Student Learning: 1.
Exit Interview/Survey
Not applicable at this time. This is a new concentration in the business program.
2.
Alumni Tracking/Survey
Not applicable at this time. This is a new concentration in the business program.
Summary of Results from Implementing Direct Measures of Student Learning:
Performance Target Was… Met
Not Met
1 This is a new degree concentration in the Department of Business Administration. There are . insufficient data to measure or summarize students’ learning.
N/A
N/A
2 This is a new degree concentration in the Department of Business Administration. There are
N/A
N/A
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.
insufficient data to measure or summarize students’ learning.
Summary of Results from Implementing Indirect Measures of Student Learning:
Performance Target Was… Met
Not Met
1 This is a new degree concentration in the Department of Business Administration. There are . insufficient data to measure or summarize students’ learning.
N/A
N/A
2 This is a new degree concentration in the Department of Business Administration. There are . insufficient data to measure or summarize students’ learning.
N/A
N/A
Proposed Courses of Action for Improvement in Areas for which Performance Targets Were Not Met: 1 .
N/A
2 .
N/A
3 .
N/A
4 .
N/A
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Student Learning Assessment for Bachelor of Business Administration (BBA) with a Concentration in Organizational Management Intended Student Learning Outcomes for Business Administration (BBA) with a Concentration in Organizational Management Required BBA Courses – Core Learning Outcome 1.
Application of leadership theories and interpersonal skills in business situations
2.
Exposure and knowledge of global business, economics and management.
3.
Demonstration of analytical skills and development of strategies for implementation.
4. 5.
Master issues related to operational management and control. Acquire proficiency in written and oral business communication.
6.
Attitudinal Development and theories in business situations.
7.
Technical Competence in Analyzing and Solving Business Problems
1. 2. 3. 4. Assessment Tools for Intended Student Learning Outcomes— Direct Measures of Student Learning: 1.
Concentration in Business Management – Organizational Management Student will be able to identify dynamic groups and team activities and articulate stages of group/team functions that models leadership functions. Student will be able to understand external and internal implications of communications in management using various steps of communication processes and channels in conflict resolution. Demonstration of analytical skills and development of strategies for implementation. Students will be able to analyze a firm’s performance to determine its strengths and weaknesses, and be able to use financial analysis to improve operational performances. Performance Targets/Criteria for Direct Measures: Senior Capstone Course (ADM 494/495 -- Business Application Project)
On average, students who took the capstone course, which comprise of research and practical implementation of project in a student’s occupation and avocation are expected to score an overall average
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of 70% on the individualized project. 2.
Assessment Tools for Intended Student Learning Outcomes— Indirect Measures of Student Learning:
Prior Life Learning Portfolio and Assessment
On average, 95% of all senior business students in the Organizational Management program are expected to complete a life learning portfolio and assessment to record prior learning prepared by the adult student, which includes summaries of professional, educational, and personal experiences that is validated and evaluation by college faculty.
Performance Targets/Criteria for Indirect Measures:
1.
Exit Interview/Survey
On a Likert scale ranging from 1 representing “very unsuccessful” to 5 representing very successful. More than 75% of the graduating seniors indicated that they were either successful or very successful in achieving the intended learning outcomes in the major.
2.
Alumni Tracking/Survey
Tabulation for the Alumni is still in progress.
Summary of Results from Implementing Direct Measures of Student Learning:
Performance Target Was…
1.
Our senior students in the Organizational Management concentration who took the senior capstone course (ADM 494/495) scored an average of more than 85% on all the activities assessed on the individualized project.
2.
Met
More than 95% of senior students in the Organizational
Not Met
X
X
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Management program successfully completed the Life Learning Portfolio recording prior learning experiences, which was evaluated by the assigned business faculty. Summary of Results from Implementing Indirect Measures of Student Learning:
Performance Target Was…
1.
On a Likert scale ranging from 1 representing “very unsuccessful” to 5 representing “very successful,”75% of the graduating seniors indicated that there were either successful or very successful in achieving the intended learning outcomes in the major; and these are the categories that responded with either a “4’ or “5” on the senior exit survey.
2.
Met
As at the completion of this annual report, we are yet to receive the complete and final result on the Alumni Tracking/Survey
Not Met
X
N/A
Proposed Courses of Action for Improvement in Areas for which Performance Targets Were Not Met: 1.
N/A
2.
N/A
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3.
N/A
4.
N/A
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