ERICA FACTOS C: (847) 899-0682 efactos@kent.edu website: http://issuu.com/efactos
OBJECTIVES To obtain an internship with an architecture firm to diversify my work experience by learning new skills and help promote the company’s brand name with my creativeness and design education.
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EDUCATION
Interior Design
May 2017
Kent State University- Kent, OH -Minor in Marketing -3.4. GPA -Member of the National Society of Leadership and Success- Sigma Alpha Pi -Member of B.E.L.L.A.S. from 2013-2015 (Positions: Publicity Chair and Historian) -Member of Lambda Theta Nu Sorority, Inc (Postions: Marketing Chair, Historian, Vice President, Sergeant of Arms and Fundraiser Chair)
High School Diploma
Palatine High School- Palatine, IL
June 2012
-3.8 GPA -Member of Fashion Club and Art Club
Sales Associate Charlotte Russe- Schaumburg, IL
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WORK EXPERIENCE
Dec 2014 to Jan 2015
-Answered customers’ questions and addressed problems and complaints in person and via phone. -Helped customers select products that best fit their personal needs. -Offered exceptional customer service to differentiate and promote the company brand. -Balanced the needs of multiple customers simultaneously in a fast-paced retail environment. -Kept the showroom clean and maintained neat, orderly product displays.
Crew Member Wendy’s- Palatine, IL
Jun 2013 to Aug 2013
-Recorded customer orders and repeated them back in a clear, understandable manner. -Correctly received orders, processed payments and responded appropriately to guest concerns. -Communicated clearly and positively with workers and management.
SKILLS
TECHNICAL SKILLS
-Innovative Thinker -Strong Leader -Creative solutions to problems
-Computer Proficient -Quick Learner -Attention to Detail
-Speaks Spanish and basic French
-Energetic and Organized
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