28 minute read
LIVING WITH COVID
the editor THOUGHTS FROM BACK TO BUSINESS
LIVING WITH COVID-19
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I’ve been staring at this blank page wondering what to say to our readers. Some feeling forgotten, some lost and some absolutely gutted by having to close their salon doors permanently. June 24 th was the moment of truth. On this day, salon doors were given permission to open.
Many of us are excited to jump back behind the chair servicing clients. But, there are also so many of us that fear the thought of being back. So much has changed… Masks, PPE, face shields, gloves. Not to mention, reduced/staggered hours, which means fewer clients and loss of wages. Totally taking all the glam out of our totally so-called glamorous lives.
Are we ready though? Not just as an industry, but as a country? I think the scariest part for us is, we as an industry do not have a uniformed regulation system in place. People who have never worked a day in the salon/ barbershop, get to decide when and how we go back. Which would be fine if they totally “get us.” For years we have paid into a membership that hasn’t benefited us. Many people’s mentality is “why be a part? there is no benefit.” Which in turn has resulted to many unlicensed salons/barbershops/spas. Some provinces don’t even require a licence. Does this discredit us as an industry? I think the best part of being a part of anything is the reassurance of being supported. Let’s think about this for a moment… the common denominator of becoming a professional in most industries is education. You are evaluated and graded on your knowledge and skills. Most professions require an internship for work experience that could secure a great job. Don’t get me wrong, there will always be different skill levels and abilities – someone will always outshine another. However, the education requirements are there to set the foundation and create stability within an industry. Is it just me, or do we feel really unstable right now? What does that mean for us moving forward. Could this be part of the delay?
FACT: prior to COVID -19 many salons/barbershops/spas weren’t following basic protocol or maintaining the required basic sanitization.
It is time to raise the bar. Nothing is mandatory, everything is only recommended. I remember as an assistant, my daily task, before doing hair, was to clean. From the base of the styling chairs to the sinks in the washroom. My job was to ensure every client was comfortable in our space, to service them. And if I was lucky enough to do hair at least once a day, I was grateful. I didn’t feel hard done by, it wasn’t always fun but it was my job and part of what made the salon run smoothly. Together, if we all do our part, the integration back to work may not be so hard.
Best of luck to all those who have jumped in head first. But, let’s remember to support and not judge those who need to take some time to adjust.
Amidst the COVID-19 pandemic and political turmoil, uncertainty lurks in every corner of our lives. For many of us, uncertainty means more than a bit of discomfort. It means heightened stress levels and a number of mental health implications. It means increased anxiety, feelings of depression, or a mix of the two. It means a worsening of the mental health issues that we are already battling. To provide a gentle reminder, in any given year, 1 in 5 Canadians experience a mental illness or addiction problem. Further, by the time Canadians reach 40 years of age, 1 in 2 have – or have had – a mental illness.
These statistics depict the Canadian population under “normal” circumstances (what constitutes normal is a discussion for another day). Quite frankly, under a state of emergency, this issue has a far greater impact on our brains than we could have ever imagined. Extremely traumatic loss, job uncertainty, loss of routine and feelings of stagnancy have overwhelmed the masses. Our hearts go out to those who have suffered the greatest losses. While writing this, resuming life as we knew it anytime soon looks out of reach. This means we must place an incredible emphasis on taking care of ourselves and each other. That starts with our mental health.
Many of us cope with our anxieties through things like routine, living spaces, avoiding clutter, going outside, physical fitness, or spending time with family and friends (or any other unlisted coping mechanisms). The coronavirus pandemic has thrown a lot of this out of the window, and it’s taking its toll. Those with pre-existing mental health issues are unable to manage and may have difficulty living through this pandemic with optimism and hope. A lot of us may find we have trouble dealing with things we never knew were bothersome, or that a lack of routine has a larger impact on our mental wellbeing than previously thought.
Be kind TO YOURSELF
BY D'ANTAL SAMPSON B.A. (HONS), J.D. CANDIDATE
That said, we must remember to be kind to ourselves. With plenty of time to “grow” and “explore,” there seems to be an ever-present pressure to “better oneself,” be it through learning, reading, writing or whatever. This particular pressure is exacerbated by social media, which we are undoubtedly spending more time on through this pandemic. For plenty of us out there, it is exhausting to get through the day without some sort of schedule or routine. For others, it’s no sweat. Be kind. If you are spending your time learning and bettering yourself, you should be extremely proud of yourself; extend a hand to those who may need it. If you are having a bit of trouble staying on top of your tasks, give yourself a break and be mindful of your personal boundaries; you are not working under normal circumstances – it’s okay if it’s hard. Be sure to reach out to your family and friends as often as you feel like you can, genuinely ask them how they’re feeling. A small bit of effort can go a long way.
Finally, if you find you are unable to cope, or are having trouble dealing with new feelings or new stressors, don’t be afraid to reach out to somebody. If you are struggling, remember:
Recognize that your negative feelings are temporary and do not reflect the reality of your situation
Understand that asking for help is not a sign of weakness
Seek help from your doctor, a mental health professional, a social worker, or a friend
Avoid the temptation to isolate yourself from the people you love and who love you
For more resources on how to deal with your mental health issues during the pandemic, visit: https://www.canada.ca/en/public-health/topics/mental-health-wellness.html
Lights, Camera, Action
LIFE WITH LINDURA SAPPONG Bi-Racial Model (Ghanaian-German) / Actress
“It was such a profound moment when I realized I didn’t need to know what I was doing with rest of my life in my early 20s. That you can find happiness wherever you choose and that your life worth is not determined by your job. All things that came to me as I backpacked through Europe and experienced real life.”
"I didn’t become a model because some big agency discovered me claiming 'because I had the look.' I randomly met a photographer in a cab in New York City… She was actually from Toronto and she said, ‘when we both get back to Toronto we have to do a shoot together!’ And that shoot really happened, she changed my life through her lens after completing my first photo shoot. That's when I knew, anything is possible.”
"I have a Bachelor’s in Cognitive Science, and I had always thought I would go out and get a Master’s. But I realized that I didn’t want to go and study more of the same thing for two more years. So, I started working the random typical jobs – I worked as a server for a little bit, I worked at a bank for a little bit, and I started to figure out what I actually wanted to do with my life. I had always had photography as an interest, and through photography, I started modeling a little bit. In 2016 I did my first big commercial for VQA Wines. It was 2-day shoot, where I got to run barefoot through the vineyards, having a big dinner party, it was just so ‘me.’ It was amazing. That was my first acting experience, and I was addicted, I wanted to do more of it, I wanted to challenge myself.”
“In the modeling industry, something you hear all the time is that you have to “look like your book,” meaning that you have to look exactly like the photos in your portfolio. This seems to affect racialized women in an interesting way, because black women and women of colour are often changing their hair. It’s a gamble whether you should wear your hair in braids or not because you don’t ‘look like your book’ or how they wanted you to look, even though you’re still you. I understand looking a certain way, and I also understand that hair can change, but if you have knowledgeable professionals working with it, you can make it look however you want.”
“Oftentimes as a racialized individual, you are the ‘token,’ and everybody else is white. So that experience speaks to the state of the world right now in the first place. We are very stuck in our ways. I try not to think about the setbacks in the I feel like as time goes on and more stories are being told that are from the P OV of people of colour, opportunities will open up.
modeling industry being a bi-racial person, even if it may be the reason I’m not getting ‘the job.’ I choose to see it differently. I trust that whatever is for me is for me. I feel like as time goes on and more stories are being told that are from the POV of people of colour, opportunities will open up. The fashion industry is just a reflection of the world, and how we typically treat people of colour.” TV, fashion weeks, runways, and magazines are well sought after by beauty professionals. They are chances to boast your creative abilities and skills in front of an incredibly large audience. It is a life changing moment of growth and experience. Picture this, your work on the billboard in New York city, or walking the runway in Milan. It doesn’t have to stop there. What about as the lead actor of the hottest television series or the big screen? These opportunities have become more prevalent in our very fast paced world. What has also become very prevalent is the integration of diversity and inclusion. So, we ask, as artists, have you thought about what that looks like today? Can you walk on set and successfully work on any model/ actor? Would you be prepared/educated on all their needs? Could you confidently end you day knowing you that your execution correctly suited the need of the model/actor?
In today’s global society, we are doing ourselves a disservice when we limit our knowledge and surroundings. By not expanding our circles we are limited to only what we already know. It is an embarrassment to our industry that we have yet to set the proper foundations needed when it comes to diversity within all areas of the beauty industry.
“To be honest, I didn’t even know how to manage my own natural hair until like my 20s. My mom is white, my dad is black, and my mom learned how to do my hair because some ladies in the library took pity on her and said ‘here let me teach you how to braid.’ My hair was braided my whole life – and then I tried to figure it out in high school because I decided it wasn’t cool to have my mom braiding my hair every week. So, my dad took me to my aunties’ who had their own salons, and that’s when I started relaxing my hair, and still I wasn’t dealing with my natural curls. It wasn’t until my 20s that I thought, ‘okay I’m just going to embrace what was given to me and wear my hair naturally,’ and there are still some things that I don’t know how to do.”
“I’ve been in runway shows where black models are doing their own hair and makeup, after having had it done. They’ll get it done by the stylists on set, and then sit back down and do it themselves. This is the sad truth, because their hair won’t be styled suitably for black women, and it won’t make you look good. Things are changing but I’ve definitely seen some shocking things.”
“Honestly, you just have to be a bit more prepared than other people have to be. In the beginning, I thought ‘there are professionals who are going to be on set to do these things, so they should know how to make my hair look EVEN better than I know how to make it look.’ But now, I always show up to sets with whatever I might need to do my own hair, and I usually already have my hair done in a way that looks nice.”
“There’s always this burden that women of colour should have to show up and be able to do their own makeup, their own hair, or their own
FACTS
According to the 2016 Census: Number of Immigrants in Canada in 1971:
3.2 million
Number of immigrants in Canada in 2016:
7.5 million (234% increase)
This means that the number of immigrants (visible minorities) in Canada more than doubled over the past 40 years. 20% of the Canadian population.
Just last year Canada’s population grew by approximately 500,000, with international migration accounting for more than 83% of it. Toronto, Montreal and Vancouver account for 61% of the immigrant population
whatever, so that regardless of what is thrown at them, they’ll slay the shoot and it’ll be fine. Everybody I’ve ever worked with is extremely talented, so this is not to throw any shade at all, it’s just that I think education hasn’t reached there yet in this part of the beauty industry.”
“It does make me feel a little left out sometimes. For example, in editorial shoots, girls have these amazingly creative looks, where their hair is styled so differently, and their makeup is styled so differently than usual but it all looks good. But I feel like a lot of times, for me, they just leave me ‘natural,’ or there is a lot of styling happening and it doesn’t end up looking good. A lot of times, I just wish I had somebody to go wild and experiment with my hair and turn me into this whole new being. I look at some things sometimes and I wonder ‘why couldn’t I have that?’ or ‘I wish I could do that.’ It really makes me consider just going out and learning all of these things myself.”
This scenario happens all too often. When we the professional rely on the person in our chair to direct or complete a job we are supposedly trained to do. And although you may complete the task with your best effort, you know in your gut that the model/actor deserves better than that. Our egos have made us accept work that is truly unacceptable. Models/actors are taking a stance and are demanding that we as and industry are well versed on all things. Hair, make-up and fashion etc. Industry, this is a missed opportunity and we cannot continue to move in the direction of being inadequate. We are professionals. It is time we embrace the changes that are Canadian. It is time for change.
“I used to joke that my hair is what got me all the jobs. But realistically, it’s just being yourself. I realized that at the end of the day, regardless of how you look, it’s more what you bring to the table. It is counterintuitive – that standing there, looking a certain way is really only like 20% of the battle. I’ve thought about, or looked back on times where I’ve thought clothes didn’t fit me the same way, or that maybe a shoot wasn’t the most flattering – but I’ve realized that it must ...at the end of the day, regardless of how you look, it’s more what you bring to the table.
not matter much because I’m still here. The ‘look’ is not the only thing that’ll keep you here. Once I realized that, I became free to really truly embrace my own power, which is what comes from within, and that is to truly hone in on my talents and skills. I think that’s the importance of finding where you fit – really finding your own lane and being confident in what you bring to the table. So that at the end of the day, regardless of who is styling you and what you end up looking like, there is still space for you, because you created that space for yourself.”
"When Andrea asked that I share words of encouragement with our hairdresser community, I struggled to put pen to paper. What I really wanted to write was that, I have no words. None of us could have ever imagined that we would experience something like this in our lifetime. And I don’t think anyone has a crystal ball to predict what will happen in the coming months. So, what could I say to help make things better. Then I realized something; words don’t make a difference, actions do.
Hairdressers need us, their manufacturer brands, to be committed to standing beside them and supporting them.
At Schwarzkopf Professional the hairdresser has always been and will continue to be the centre of our universe.
Everything we do is to empower, inspire and connect with our hairdressers. So really there was no need to try and find words of encouragement as they have always been there in our Schwarzkopf Professional tagline. And now more than ever they hold true…Together. A passion for hair."
GIANNI GAGLIARDI Vice President, Henkel Beauty Care Professional / Schwarzkopf Professional CAN | Alterna Haircare
THE BEAUTY OF INCLUSION
"In a time where our industry has faced an unforeseen situation, we as an industry have risen and not allowed this to keep us down. We are the heart and soul of our industry and we provide reassurance and a sense of belonging with every service. Some may work alone, some may work in medium or large salons, but one thing we all have is each other and this time has truly brought us together. Our industry now more than ever has proved that we are #StrongerTogether."
JOSHUA BALINT Matrix & Biolage National Education & Events Manager "No matter how serious the crisis is, we all realized that our well-being lies in “simple” things. Being able to have a great colour and cut is definitely one of them. Think about it: the hairdressing profession has never been more highly valued! Now is the time for all of you to thrive again, adapt to a new reality, and you have our support 100%. Thanks to our industry, we can more than ever say: well-being is in the hair!"
ANNE-LAURE SARDAIS Matrix & Biolage General Manager
"Although these last few months have been tough, by being forced to STOP, we have all been forced to look at the way we do things – how we run our businesses, the way we interact with our teams and customers, the time we spend with our families…everything. It would be a waste to not use this pause to evaluate how we can re-invent our processes to adapt to a new way - maybe a better way. Through crisis comes great opportunity, and yes, we have a lot of work ahead of us but the possibilities for the future are exciting and could take our industry further than what we knew was possible!"
AMANDA BELASCO Director of Marketing & Education, Joico/Zotos Professional & Regional Initiatives / Henkel Beauty Care, Hair Professional Canada "I personally feel the strain and weight of the Professional Beauty industry each and every day as I drive and/or cycle down the streets where salons would normally be open for business. It’s such a void in our world today as you are the “beauty makers,” the ones who make people look and feel beautiful. The “feeling beautiful” part of what you give to your guest experience is so needed today, especially under the unprecedented times we are all experiencing. I look forward to your talents being released as soon as possible! Fingers crossed all of Canada gets opened for all salons."
BRIAN AHRENS General Manager Revlon Professional, CND and American Crew
INCLUSION
"Now more than ever, we miss your smile, the backbar therapy session, and the scent of blow-dried hair in the air. We miss your fire and your desire to have us feeling confident and beautiful before we leave your chair! That’s a feeling that can never change – can’t wait to meet you there."
KRYSTAL GAYLE Brand Manager, Schwarzkopf Professional Canada "In the midst of a global pandemic, the most challenging economic times and a world full of disruption and chaos, I am proud and grateful to live in a country which advocates and takes care of all its citizens regardless of their ethnicity, gender or religion. As a business owner and operator, I am thankful for the immediate measures taken by the Canadian government to help businesses through these very difficult and challenging times and I am both thankful and optimistic to be part of an industry which has proven to be able to adapt and survive and reinvent itself throughout history. Coming from a family business that is over 50 years old, I am confident that our industry as a whole will thrive in the future. "
KEN COHEN President Radiant Beauty Supplies & Probeautysuites
"These past months have been unprecedented and a challenging time for all of us, whether individually, within our family or as a collective community. However, due to our cooperative and united efforts we are finally seeing signs of improvement.
However, we are still in the midst of this pandemic and as a family business our number one priority is the health and safety of our staff and customers. Therefore, we must continue with all of our safety measures and standards to hopefully get back to a new and different “normal”.
As we continue to move forward through COVID-19, we at Pearlon are proud to support and empower our BEAUTIFUL, RESILIENT and DETERMINED community of Salons and Barbershops during this difficult time. "
“The ultimate measure of a man is not where he stands in moments of comfort and convenience, but where he stands in times of challenge and controversy.” – Martin Luther King Jr.
VICTOR KHAVARI General Manager Pearlon Beauty Supply
"Through this difficult time, we believe it's important to continue to practice hope, patience and kindness throughout our community. We understand the emotional rollercoaster these last few months have dealt, but like any difficult situation our resilience will prove once again we can make it through together. No matter where your emotions may rest, just know we are here for you."
WINDSOR BEAUTY FAMILY
"Living with Covid will be a personal test over the next few months as we deal with the changes forced on us. We will be open-minded as we embrace new practices to ensure our personal safety, as well as the safety of our family, colleagues and clients. We will support our teammates with empathy and patience. We will succeed together!"
PETER ALEXANDER General Manager, Maritime Beauty Supply "The amazing thing about the hair community is that from coast to coast, it literally is a community. Stylists from Halifax engage with stylists from Vancouver, and even though miles away, have this unsung connection with each other. These past few months have proved challenging, but insight from what one salon is doing to the next is a true support mechanism in preparing to get back to our new normal. It meant so much to us to see the impact of our community stretch beyond our little corner of the beauty world when stylists across the country donated their Framar gloves to local frontline workers. This alone makes us so grateful to be part of something this unique.
Stylists are adaptable, their career requires it, and we’re confident they will continue to find creative ways to keep their businesses thriving during this tumultuous time. We will be there every step of the way, listening to the needs of stylists, and adapting to this new normal alongside them."
Much love, GIOVANNI GALLO FRAMAR
"To all of my friends and colleagues in the beauty industry, we hope you better understand just how important you are now to your communities, clients, and families. Your services and care are at the top of everybody's lists as they begin to emerge from quarantine. Your salons serve as beacons of hope for everyone to begin to feel and look like themselves again. Your listening ear, expertise, and touch has been missed dearly by those struggling to maintain mental health over the past few months. This is not a responsibility you signed up for, but it is one that we are all grateful you take on for us with bravery and professionalism. We thank you for helping us all heal during these times, and are focused as a company and friend to doing whatever we can to show that gratitude in ways that will get your businesses and lives back to as normal as we can get them. Stay safe; stay strong; you are our community leaders."
JAMIE LO Director of Sales, Revlon Professional Brands Canada "I am proud to be a part of this wonderful industry. I have the privilege of running our 100+ year old family business. One lesson my father taught me was that hairdressers know how to survive. Most industries have changed, and ours is among them. Although we have always been concerned with the well-being of the client, Covid-19 has taken it to a whole new level. Our industry has the word PROFESSIONAL in it for a reason, but now hairdressers will be called upon to be artists in a much more sterile environment. I am confident loyal consumers will come back to salons and the industry will find new ways to adapt and derive revenue. I am proud of the way our industry has stepped up to make sure we support each other during these unprecedented times. At CanRad, we are here to help salons though these difficult times and make sure the shampoo keeps going down the drain! Stay Safe."
KENNY WISE President and CEO, CanRad Beauty
"It’s been a tough year for us all. Stylists, distributors, manufacturers and clients have all had to put life on hold. We have all had to think outside the box to survive this. I am 30 years in the business and I have full faith that the beauty industry is going to bounce back because we are creative and passionate and strong! We learned how to use different tools to survive. You put down your scissors and jumped on your computers! We all took classes, educated ourselves on new brands, learned more effective ways to run our businesses. I met many new stylists, salon owners and manufacturers through this because they actually had the time to learn about my brand and I had time to learn about theirs! They had the time to understand the products, what programs and initiatives there were for them. How we could help them grow their business. Before this ‘social experiment’ none of us had a second in a day to do that. I give everyone a standing ovation who went online and learned a new technique. Who took the time to actually go on the website of new brands and see how they are contributing to the industry! To include some newness in your salon so that when your doors open you have some brand-new products and techniques to welcome your clients back to! I walked out of this with new brands to represent, new friends and a fresh mindset! I hope you continue to do this. I hope you never get so busy again that you don’t have time to learn, time to sit with a sales rep to learn about newness ... and most importantly that you also take time for yourself. RESET! When you come out of the storm you won’t be the same person that walked in. That’s what the storm is all about."
KIMTANNER President Kim Tanner Beauty
"Our industry has a history of weathering challenging times and this may prove to be one of the most difficult we will face. But I’m optimistic. Now more than ever, clients need to feel and look their best or truly need self-pampering. Those important moments of their lives will continue although in different ways. Whether it’s weddings, engagements, job interviews, special dates or social distance visits with loved ones, clients will turn to their favourite stylist to get them ready. The world may feel as if it’s turned upside down right now but the strength of the professional salon industry will help everyone feel a sense of normalcy."
TIFFANIE PITIMADA
Director of Education, Revlon Professional North America
SALON SUPPORT FOR COVID-19 RELIEF IN CANADA
Henkel Beauty Professional Canada to Support Salons with Free Color
Mississauga, ON
Henkel North America’s Canadian Beauty Professional business is pleased to introduce a business support program for salons providing free hair color and developer to help them get back to business. Over CAD$ 2 million in hair color and developer will be provided to nearly 3,000 salons across Canada through the Schwarzkopf Professional and Joico brands.
“With salons in Canada facing closures of nearly 60 days – if not longer in some regions; we want to do our part to help as many salons as we can. By covering an expense that gives them one less bill to pay, they can focus on getting their business back up and running,” said John Fortunato, Head of Henkel Beauty Professional Canada. “Salons are at the centre of every community and the heart of everything we do. Our hairdressers have shown us incredible loyalty throughout the years, and we want them to know we’ve got their back.”
Eligible salons will be provided details on how they can redeem their free color and developer through the brands’ loyalty programs: Schwarzkopf Professional clubSKP and Joico’s Access Joico.
In addition to the free product support, Henkel’s Canadian Beauty Professional brands have been supporting hairdressers and salons through hundreds of hours of free on-line learning, motivation and inspiration, through @schwarzkopfcan, @joicocanada Instagram handles and Joico.ca/education-on-demand.
Henkel is committed to its communities and in March, announced a Global Solidarity Program, donating €2 million to the WHO/UN COVID-19 fund and regional organizations. In addition, Henkel will also donate 5 million units of personal and household hygiene products to aid communities in the fight against the global pandemic.
As part of the Henkel Solidarity Program, Henkel North America has donated 1.2 million units of essential household hygiene products to organizations that provide medical supplies, basic needs, and disaster relief within the US and Canada. Donations totaling over USD$ 600,000 have been provided to regional organizations, including USD$ 75,000 for the United Way of Canada and USD$ 200,000 to the Professional Beauty Association (PBA) COVID-19 relief fund to help licensed hair stylists who are experiencing financial hardship.
ABOUT HENKEL IN NORTH AMERICA
In North America, Henkel operates across its three business units: Adhesive Technologies, Beauty Care, and Laundry & Home Care. Its portfolio of well-known consumer and industrial brands includes Schwarzkopf® hair care, Dial® soaps, Right Guard® antiperspirants, Persil®, Purex®, and all® laundry detergents, Snuggle® fabric softeners as well as Loctite®, Technomelt® and Bonderite® adhesives. With sales of around 6 billion US dollars (5 billion euros) in 2019, North America accounts for 26 percent of the company’s global sales. Henkel employs approximately 9,000 people across the U.S., Canada and Puerto Rico. For more information, please visit www. henkel-northamerica.com, and on Twitter@Henkel_NA.
ABOUT HENKEL
Henkel operates globally with a well-balanced and diversified portfolio. The company holds leading positions with its three business units in both industrial and consumer businesses thanks to strong brands, innovations and technologies. Henkel Adhesive Technologies is the global leader in the adhesives market – across all industry segments worldwide. In its Laundry & Home Care and Beauty Care businesses, Henkel holds leading positions in many markets and categories around the world. Founded in 1876, Henkel looks back on more than 140 years of success. In 2019, Henkel reported sales of more than 20 billion euros and adjusted operating profit of more than 3.2 billion euros. Henkel employs more than 52,000 people globally – a passionate and highly diverse team, united by a strong company culture, a common purpose to create sustainable value, and shared values. As a recognized leader in sustainability, Henkel holds top positions in many international indices and rankings. Henkel’s preferred shares are listed in the German stock index DAX. For more information, please visit www.henkel.com.
COLLECTION
