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The Monthly Magazine on Healthcare ICTs, Medical Technologies & Applications Vo l u m e 5 | I s s u e 5 | M AY 2 0 1 0 | I N R 7 5 / U S D 1 0 | ISSN 0973-8959
ROAD TO THE
Healt hc Leade are Spec rs ial
TOP Life and times of India’s 37 finest healthcare industry leaders...
www.eheal t ho n l i n e . o r g
IT
Medical Technology
CONTENTS w w w . e h e a l t h o n l i n e . o r g | Volume 5 | Issue 5 | May 2010
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SPECIAL FEATURE ‘Road to the Top’
ISSN 0973-8959
APPLICATIONS ‘Speech Recognition Tools for Clinical Documentation’ Manish R Goenka,Head of Marketing,ICONS
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TECH TRENDS
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“Getting ‘IT’ Right”
NEWS REVIEW
Inderjith Davalur, CEO, Aosta Software Technologies
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EDITORIAL Volume 5 | Issue 5 | May 2010
Achieving with Achievers The healthcare sector has become one of the most glorified sectors of the Indian economy with launch of world-class facilities, cutting-edge technologies, government initiatives, indigenous manufacturing, and unprecedented growth rates. Even the global meltdown has not deterred growth of this sector as the demand for healthcare is not dependent on the customers’ discretion. Reports suggest that the sector grew at a rate of a whopping 9.3 percent in the last decade (2000 - 2009) and, going further, will grow at 23 percent per annum. This encompasses all major segments including healthcare providers in the public and private sector, health insurance providers, technology vendors, laboratory medicine, life sciences and pharma, among others. The leading contributors are hospitals, medical diagnostic and pathlabs, medical tourism and the medical insurance sector. The growing awareness of the unmatched benefits of digitisation in healthcare facilities has provided the requisite impetus to the health IT industry in the country with the vendors providing excellent software and solutions and providers opting for the best available technologies. In the medical technology space, while big giants like GE, Siemens and Philips continue to provide the best technologies in India, the indigenous medical device industry is also getting established with key players like SushrutAdler Group making a niche space for themselves in the market. Indigenous medical device manufacturing to curb the prices of medical equipment saw a new light, this year, with Trivitron investing in India’s first ever medical technology park in the country. Newly emerged but promising segments such as medical tourism and health insurance are also growing rapidly making India’s healthcare sector bigger and better. The healthcare providers space is also undergoing complete transformation with several corporate and big multi-speciality hospitals, in addition to smaller facilities along with public care centres emerging rapidly. In the coming times, about 15 major hospital projects are expected to come up in the country. Another emerging trend is the overflow of private investments in this sector with various private equity and venture capitalist entities trying to capitalise on the growing opportunities in healthcare. In fact, it is interesting to note that almost 12 percent of the USD 77 million venture capital investments in the third quarter of 2009 were made towards healthcare. Leading funding entities such as ICICI Ventures, IFC, Ashmore and Apax Partners have all plunged into this space. Even the government, in association with the private sector, is all set to spend somewhere between USD 1-2 billion with an aim to make India one of the top five global pharmaceutical innovation hubs by 2020. The success of the Indian healthcare sector can be attributed to certain key people, who have brought about a complete revolution in this industry through challenging times. This issue is dedicated to the leaders in the healthcare sector in India—their dedication and commitment. The ‘Special Feature’ on ‘Road to the Top’ reflects on the journeys of the most eminent people in the healthcare industry in India and shares their experiences and visions for the future. Hope you like the compilation!
Dr. Ravi Gupta Ravi.Gupta@ehealthonline.org President: Dr. M P Narayanan | Editor-in-Chief: Dr. Ravi Gupta Product Manager: Dipanjan Banerjee (Mobile: +91-9968251626) Email: dipanjan@elets.in Editorial Team: Dr. Prachi Shirur, Dr. Rajeshree Dutta Kumar, Shipra Sharma, Divya Chawla, Sheena Joseph, Yukti Pahwa, Sangita Ghosh De, Subir Dey, Dinoj Kumar Upadhyay, Pratap Vikram Singh, Gayatri Maheshwary, Saba Firdaus Sales & Marketing Team: Arpan Dasgupta (Mobile: +91-9818644022), Bharat Kumar Jaiswal (+91-9971047550), Debabrata Ray, Anaam Sharma, Fahimul Haque, Ankur Agarwal, Priya Saxena, Vishal Kumar, Gaurav (sales@elets.in) Subscription & Circulation: Astha Mittra (Mobile: +91-9810077258, subscription@elets.in), Manoj Kumar, Gunjan Singh Graphic Design Team: Bishwajeet Kumar Singh, Om Prakash Thakur, Shyam Kishore Web Development Team: Zia Salahuddin, Amit Pal, Sandhya Giri, Anil Kumar IT Team: Mukesh Sharma, Devendra Singh | Events: Vicky Kalra Editorial Correspondence: eHEALTH, G-4 Sector 39, NOIDA 201301, India, tel: +91-120-2502180-85, fax: +91-120-2500060, email: info@ehealthonline.org does not neccesarily subscribe to the views expressed in this publication. All views expressed in the magazine are those of the contributors. Themagazine is not responsible or accountable for any loss incurred, directly or indirectly as a result of the information provided. is published by Elets Technomedia Pvt. Ltd in technical collaboration with Centre for Science, Development and Media Studies (CSDMS) Owner, Publisher, Printer - Ravi Gupta, Printed at R P Printers, G-68, Sector-6, Noida, UP, INDIA and published from 710 Vasto Mahagun Manor, F-30, Sector - 50, Noida, UP, Editor: Dr. Ravi Gupta
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‘Road to the Top’ Healthcare Leaders Special The healthcare industry in India has grown by leaps and bounds over the past few decades and is now worth an estimated INR 2 lakh crores. With a blend of public and private facilities, healthcare in India is seeing a surge of world-class technologies making it one of the best healthcare industries in the world. In this special feature, eHEALTH provides a glimpse of the jouneys of the stalwarts, who through their contributions have taken Indian healthcare to greater heights. The feature shares experiences and visions of these leaders and how they have inspired others to achieve the best for the Indian healthcare industry.
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A Vijay Simha Chief Operating Officer and Vice President BPL Health Management Solutions Division
A Vijay Simha joined BPL in 2006 after completing his assignment with Unisantis SA, head quartered at Geneva, Switzerland, as the CEO of Europe and North America. He was involved in the development of a very specialised optical component used in focussing X-rays which had applications in the characterisation of materials and its performance. A family of products was also developed using the technology to perform non-destructive testing of
Ajay G Piramal Chairman Piramal Group
“Ajay G Piramal is the key person behind Piramal’s success in the healthcare space in India.”
aerostructures and civil structures, in the process control of materials, elemental analysis of materials as well as low dose medical imaging. At BPL, the effort, the Health Management Solutions Division has focussed on are technologies and services that address the needs of the frontline and primary healthcare practitioners, point of care diagnostic devices and specific customised solutions for primary care. Its association with Welch Allyn USA complemented its range of specific diagnostic tools that enhance the effectiveness of diagnosis and treatment at the point of care. As a company, BPL strongly advocates the need to implement effective screening of the population in order to reduce the morbidity and mortality which contributes to a much better quality of life. The spin off is also reduced cost of treatment and higher productivity of the nation. This can be achieved if the masses were provided with accessibility of these screening services, penetration of the primary healthcare infrastructure into the interiors and compliance to therapy, apart from awareness and education. Being a stakeholder within this space, the businesses should be committed to providing a dependable support system to both the public health system and private practitioners so that they could carry on their mission without interruption as this costs lives, increased suffering and wasted money.
Ajay G Piramal, the Chairman of Piramal Group, holds a Master in Management Studies from Jamnalal Bajaj Institute of Management Studies, University of Bombay and has done Advanced Management Programme from the Harvard Business School in 1992. Mr Piramal’s vision is to make his group the most admired one, in the eyes of all its stakeholders including the customers, shareholders, employees, and the society. Piramal Healthcare, a leading healthcare company, has had a growth record of 29 percent CAGR since 1988. Pharma Solutions, a division of Piramal Healthcare, is one of the world’s leading pharmaceutical manufacturing companies offering a unique full life cycle partnership and drug development services to small/virtual and big pharma companies. Piramal has also forayed into the life sciences segment recently and Piramal Life Sciences has a state-of-the-art R&D laboratory in Mumbai with over 300 scientists engaged in various drug discovery processes. The Piramal Group has a strong presence in the diagnostics market as well and owns India’s largest chain of clinical diagnostic centres. Ajay G Piramal, one of India’s most dynamic business visionaries, has spearheaded the growth of this group and been the key person behind Piramal’s success in the healthcare space in India.
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Ajay Pitre Managing Director Sushrut-Adler Group
“Ajay’s experience makes him believe that India has a phenomenal potential to be a global base for medical device innovations.”
Analjit Singh Founder & Chairman Max India Ltd.
“Analjit Singh has spearheaded the sustained growth and success of the Max India Group”
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Ajay Pitre, the Managing Director of Sushrut-Adler Group, has played an instrumental role in the growth and development of the indigenous medical equipment industry for over two decades now. Sushrut Group has a presence throughout India with a network of more than 140 distributors. Apart from India, the Group operates in 28 other countries. Ajay’s experience in the Indian medical device market makes him believe that India has a phenomenal potential to be a global base for medical device innovations. Acknowledging his contribution to the Indian orthopaedic industry, he was honoured with the ‘Certificate of Excellence’ by the Indian orthopaedic association in 2003. Ajay is a member of the FICCI Medical Device Forum and Vice President of the CII MLED. He is also a member of the core committee advising the government on the formation and implementation of the Medical Devices Regulation standards in India Ajay’s expertise and dedication are probably the most important reasons for the leadership position the Sushrut-Adler group enjoys in the Indian market today, a fact that has been confirmed externally through a survey by Datamonitor (a Reuters Group Company), an international rating agency in 2002. All this has been possible under the able leadership of Mr. Pitre.
Analjit Singh has spearheaded the sustained growth and success of the Max India Group that includes Max Healthcare Institute Ltd—one of the leading chain of hospitals in India. Max Healhcare comprises of over 800 beds and 8 hospitals in Delhi, 1500 physicians and 3000 support staff. With state-of-theart infrastructure and 225 ICU beds Max ranks among the best hospitals in the country. Anajit’s dream to bring service excellence to the country made him plunge into the hospitals and life insurance industries and he has excelled in these fields. An alumnus of Doon School, Dehradun; Shriram College of Commerce, University of Delhi; School of Management and the Graduate School of Management, Boston University, Boston, USA, Analjit is a self-made entrepreneur and one of India’s leading business persons. In addition to the Max Hospitals, Max Group includes Max Bupa, a health insurance company and Max Neeman, a clinical research organisation; in the healthcare space. Under the dynamic leadership of Analjit, Max Healthcare envisions to deliver world-class healthcare with a service focus by creating an institution committed to the highest standards of medical & service excellence, patient care, scientific knowledge and medical education. The company aims to create unparalleled standards of medical and service outcome.
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Anjan Bose Senior Director & Business Head – Indian Sub Continent Philips Healthcare
“Anjan through his expertise has brought the latest and best medical technologies to the country. ”
Dr. Arjun Kalyanpur CEO Teleradiology Solutions
Dr. Arjun Kalyanpur, the pioneer of teleradiology in India, completed his medical education at India’s premier medical school AIIMS, New Delhi followed by postgraduation in Diagnostic Radiology leading to the MD degree, also at the AIIMS. In 1992, Dr Kalyanpur moved to the US where he obtained fellowship training in Body Imaging at the Cornell University Medical Center in New York and in Neuroradiology at the Yale University School of Medicine, New Haven, Connecticut and also became certified by the American Board of Radiology.
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An Electronics and Electrical Communication Engineer from Indian Institute of Technology, Anjan Bose began his career as a Service Engineer at Philips Medical almost three decades back. Throughout his journey, he has been actively involved in shaping Philips Healthcare’s stand in the Indian sub continent and has been involved in several important functions within the healthcare industry. During his career with Philips, Anjan has also worked in Europe as a Regional Manager and at Philips Headquarters in Holland. Apart from Philips, Anjan has also worked with Hewlett Packard Medical in South Asia and Emerging Markets in Asia. A Council Member of the European Business Group, Anjan, in the past, has also been the Chairman of the Medical Equipment Forum of Federation of Indian Chambers of Commerce and Industry (FICCI) and the Co-Chairman of its Health Services Committee. As a part of one of the leading medical equipment vendors in the world, Anjan through his expertise has brought the latest and best medical technologies to the country. He has played a key role in shaping the medical technology of the Indian healthcare industry Anjan Bose has the overall responsibility for leading the entire operations in this region and to ensure the market leadership, significant growth and customer delight for all the Medical Systems businesses.
Dr Kalyanpur then worked on the Clinical Faculty of Yale University before returning to India in 1999. In 2002, he set up Teleradiology Solutions, a one-ofits-kind health care IT company that today provides teleradiologic interpretations to over 100 hospitals in the US, Singapore, Europe and now in remote areas of India. Teleradiology Solutions (US) is accredited by the US Joint Commission for Accreditation of Healthcare Organizations. It is also the first organization outside Singapore to be accredited by the Ministry of Health, Singapore. Through its Telerad Foundation it provides high quality telediagnostics to remote parts of India. Through its teaching website www.radguru. net, it provides a valuable online teaching resource to radiologists globally. A state-of-the-art training center, Radgurukul has been created to deliver regular updates to radiologists and technologists in the form of conferences, with international videopresence. Its technology division, Teleradtech has developed a cutting edge radiology workflow platform RadSPA. This has been made possible in part by the drive and initiative of Teleradiology’s CEO, Dr Kalyanpur. Dr Kalyanpur has been featured several years in succession in Who’s Who in the World and Who’s Who in Medicine. He has also been featured on, among other places, ABC, NBC, CBS, the New York Times and the New England Journal of Medicine as the path breaking pioneer of teleradiology services in Asia.
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Brig. (Hony. ) Dr. Arvind Lal Chairman and Managing Director Dr. Lal PathLabs Pvt. Ltd.
Brig. (Hony.) Dr. Arvind Lal is the Chairman and Managing Director of Dr. Lal PathLabs, which is one of the best pathology laboratory chains in India. Taking over Dr. Lal PathLabs in 1977, Dr. Arvind Lal brought about complete modernisation of the laboratories keeping in mind the emerging global trends in laboratory medicine. He is recognised as a pioneer in bringing laboratory services in India at par with the western world.
Dr. Ashok Kumar Dy. Director General Central Health Services (CHS), Govt. of India
Dr. Ashok Kumar has been a part of several programmes/ initiatives including Global Smallpox Eradication; ICMR’s research on Cholera; preventive and social medicine teaching at Institute of Medical Sciences, Varanasi and MAMC, New Delhi; research and teaching on Leprosy and its eradication, directing National Leprosy Eradication Programme; research and teaching on Lymphatic Filariasis and Intestinal Parasitic Infections; eradication of Guinea Worm disease; National TB Control and Mental Health; MCH/Reproductive & Child Health; Malaria and
In July 2009, Dr Lal was accorded with the honorary rank of Brigadier in the Armed Forces Medical Services by the Hon’ble President of India. In the same year, Dr. Arvind Lal was also conferred with the prestigious ‘Padma Shri’ award recognising his excellent work in bringing up laboratory medicine in the Indian healthcare sector. In addition, Dr. Lal has won several awards and honours including the ‘Delhi Ratna’ award; ‘Indira Gandhi Solidarity’ award; and ‘International Business Council’ award, among others. In 2001, Dr Arvind Lal was appointed as the Honorary Physician to the President of India. Dr. Arvind Lal has taken Dr. Lal PathLabs to greater heights making it one of the most reputed laboratories in Asia with the highest number of accreditations (eight) from the National Accreditation Board for Testing and Calibration Laboratories. The laboratory is also internationally recognised in the form of accreditation from the College of American Pathologists (CAP - USA). The lab currently tests more than 12,000 patients a day in its 60 labs all over India. Dr. Lal is credited with introducing several news tests, instruments and technologies, and ICT implementation in laboratory medicine. The R&D unit under Dr. Lal PathLabs is recognised by the Department of Science and Technology and thus provides highly specialized tests at low cost to the weaker sections of the society.
Other Vector borne diseases control; health promotion & education; Public Health (Prevention of Food Adulteration Act); and Health Intelligence and Family of International Classification (FIC - ICD, ICF & ICHI) related activities and consultancies at national & international levels since January 2004. He has won several awards that recognise his work in the health sector including WHO and GOI Meritorious Service Certificate for Global Small Pox Eradication; WHO Fellowship; Technical Focal Point for SAARC TB Control in India; Led High Level Indian Delegation to the First World Congress on Maternal Mortality, Marakesh, Morroco; The President Carter (USA) Award for Guinea Worm Disease Eradication from India; Indian Association of Epidemiologists Honour Certificate for Guinea Worm Disease Eradication from India, by Hon’ble Minister of Health & FW, Govt. Of India; Meritorious Service Award 2002 for contributions towards leprosy elimination by Hon’ble Lt. Governor of Delhi; Dr B C Das Gupta Oration Award, Indian Public Health Association; and Golden Jubilee Award, Indian Public Health Association (IPHA). He has more than 120 publications in various national/ international journals and has contributed in more than 300 conferences/seminars/symposia and workshops at national and international levels.
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Dr. Ashok Seth Chairman – Cardiac Sciences Escorts Heart Institute & Research Centre
Dr. Ashok Seth, an internationally renowned cardiologist, has contributed extensively to the growth, development and scientific progress of Cardiology especially Interventional Cardiology in India and across the world. Over the past 20 years he has pioneered numerous angioplasty techniques for India and Asia Pacific region. His pioneering efforts in angioplasty have won him respect and accolades all across the world. His efforts have created a unique respect for India
Babu A Chief Executive Officer, Aarogyasri Health Care Trust
Under Mr Babu A’s leadership the unique health insurance scheme ‘Rajiv Aarogyasri Community Health Insurance Scheme’, transformed the health care scenario in AndhraPradesh. He has established an online process flow for tracking patients from the point of screening in the villages, reporting to hospitals, treatment, discharge, follow-up and fund management thus making the scheme work on a paperless platform with accountability. The other salient features of the scheme include universal
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on the international sphere especially in the West. For his unique achievements and contributions he was honoured by the National award of ‘PADMA SHRI’ by the President of India in 2003. Dr. Seth has performed one of the higest number of angiographies and angioplasties in the world – which is acknowledged by the ‘LIMCA‘ Book of Records. Dr. Seth has the unique honor to be invited to demonstrate and teach complex angioplasty techniques via the satellite transmission from New Delhi to the ‘Transcatheter Cardiovascular Therapeutics in 2003 & 2007’ Meeting in Washington DC (USA) and to EuroPCR in Paris in 2006 (from Bangkok) & in 2003 (from Chennai), which are the most important and biggest meetings of Interventional Cardiologists across the World. Dr. Seth has had the unique distinction to be elected on the Board of Governors of Society of Cardiac Angiographies and Intervention (USA). This is a first for any cardiologist from Asia. Dr. Seth is setting up a Foundation in association with patients of heart disease (Prem Lata Foundation - Dil Se Dil) to further the cause of those suffering from heart disease. This foundation aims to prevention in of heart disease, patient education, activities to raise fund for poor patients and forums and activities to decrease the cost of heart care in this country. It also targets burning issues like “awareness of heart disease in women” as well as “valve disease in poor patients in villages”.
coverage, identified packages, cashless diagnostics and treatment, health camps, Aarogyamithras (Patient facilitators), etc. The scheme is being run under a Public-Private-Partnership that includes a private insurer, public and private hospitals, women’s self-help groups and the state government. There are strict protocols on the treatment, with 942 medical and surgical packages listed and the costs fixed by the trust’s panel of doctors. Since inception of the scheme 17,338 medical camps were held by the network hospitals in rural areas and 30.28 lakh patients were screened in these health camps. So far 9.36 lakh patients were treated as outpatients and 6.68 lakh patients treated as in-patients in 350 network hospitals under the scheme. 5.76 lakh patients underwent surgery / therapy and the amount preauthorized for the same is Rs 1704.29 crores. Babu A completed MSc (Agriculture) from Indian Agricultural Research Institute with specialization in Agricultural Extension and BSc (Agriculture) from College of Agriculture, Vellayani, Trivandrum, Kerala Agricultural University. He has a vast experience, which includes being the Manager, National Bank for Agriculture & Rural Development, Bhopal; Indian Revenue Service; Assistant Commissioner (Customs & Central Excise); Assistant Collector, Guntur, Andhra Pradesh; Indian Administrative Service; and Sub Collector, Madanapally, Chittoor, AP.
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Dr. BS Bedi Adviser, Health Informatics CDAC
Mr. Baljit Singh Bedi joined Department of Information Technology , Government of India in 1977. The major role was in the area of electronics & information technology applied to healthcare. He is instrumental in giving shape to starting an integrated focused programme in promoting the area of electronics in healthcare in India from the Department of IT. He has been involved in formulation of a nucleus set of recommended standards for practice of telemedicine
D Ragavan Sector CEO – South Asia Cluster Siemens Healthcare
One of the main contributors for the success of Siemens is the CEO, Mr. D Ragavan. He has been with Siemens for over 26 years and with the healthcare sector for over 10 years. Mr. Ragavan strongly believes that as a responsible organization, Siemens has to serve the needs of the techsavvy customers as well as the rural markets of India. Besides traditional products, Ragavan has also been responsible in popularising the highly successful ‘Sanjeevan’ mobile diagnostics solutions. It is a locally
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activity in India to streamline establishment of Telemedicine centres and standardise services available from different Telemedicine centers. Another major initiative has been in proposing an elaborate and effective framework for IT infrastructure for Healthcare sector to efficiently address all information needs of different stakeholders in the healthcare industry, with primary aim to suggest EHR and the associated standardization issues. He is part of the National Task Force Telemedicine in India and is represented in its various Sub Groups and heading the Group on Standards for Telemedicine including EMR. As Senior Director and Head of Medical Electronics & Telemedicine Division, before superannuating in September 2006 from Department of IT, he was looking after the activity of promotion of e-Health & Tele–health technology and R&D in Medical Electronics from Department of IT. He is also instrumental in visualizing development and deployment of advanced Hospital and Health Management Information Systems through major R&D Organizations. He is actively involved in policy, development and deployment programmes of IT in Health initiatives of Department of IT, Ministry of Health & Family Welfare, Media Lab Asia and is represented as Member in their different Advisory Committees. He is part of the Executive Committees of key National Associations in the field of e-Health.
conceptualized, designed and customized solution, which helps many organizations, particularly NGOs and governments to ‘Take Healthcare to People’. He is also a keen contributor to some of the external bodies, such as CII National Healthcare Committee-CII MLED division, Rajiv Gandhi Cancer Institute Research Advisory Committee and others. He has made several presentations in various forums and his article ‘Radiology in India – Next decade’ published by IJRI in 2008 is a widely referred article. Ragavan is extremely bullish about the short/mid/ long-term growth potential of Indian economy as well as Indian healthcare. Within next 10 years, he expects the Indian economy to strengthen at least three times and the healthcare demand to increase four fold. Burgeoning middle class population, rise in disposal incomes, higher insurance penetration, higher lifestyle related disease incidences/detection, etc. are major drivers for the growth of Indian Healthcare markets. He believes, Siemens will play a lead role in shaping the healthcare industry. Ragavan is more than convinced that a combination of factors such as customer delight, employee engagement and development, continued introduction of innovative products, constantly increasing local value addition, etc. will ensure that Siemens remains and consolidates its position as the most trusted market leader in the South Asia Healthcare markets, of which India accounts for over 85 percent.
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Dr. Devi P Shetty Chairman Narayana Hrudayalaya
Dr. Devi Shetty is a renowned cardiac surgeon cum social entrepreneur of the country. With a vision to provide quality and affordable healthcare, Dr. Shetty founded Narayana Hrudayalaya because he believed that no child should be deprived of best healthcare because the parents cannot afford it. The Narayana Hrudayalaya Group performs the largest number of heart surgeries on children, across the world, providing cardiac care to children from over 73 countries. Narayana Hrudayalaya, under the able leadership of Dr. Shetty, runs one of
Dr. Girdhar J. Gyani Secretary General, Quality Council of India & Chief Executive Officer, National Accreditation Board for Hospitals & Healthcare Providers (NABH)
Dr. Girdhar J. Gyani is Secretary General, Quality Council of India, which is an autonomous body, set up by Government of India with a vision to establish and operate national accreditation structure in accordance with the international standards and promote quality through a nation-wide quality campaign. Dr. Gyani also plays a key role in setting up of National Accreditation Board for Hospitals and Healthcare Providers (NABH) as its CEO.
the largest telemedicine centres networked with 800 centres globally. In addition to providing healthcare services, Dr. Devi Shetty along with the Government of Karnataka, also initiated a health insurance scheme with an aim to provide cheap coverage to the poor farmers of Karnataka. Dr. Shetty has been felicitated with several awards including ‘Padma Shri’ award for medicine, ‘Schwab’s Foundation’ award, ‘Dr. BC Roy’ award, ‘Sir M.Visvesvaraya Memorial’ award, ‘Ernst & Young - Entrepreneur Of The Year’ award, ‘Rajyotsava’ award and ‘Karnataka Ratna’ that recognise his immense contribution to healthcare in India. Dr. Shetty has an incredible list of achievements— being the first heart surgeon in India to venture into neo-natal open-heart surgery, performed the first open-heart surgery in the world to close a hole in the heart with the help of a microchip camera, used an artificial heart for the first time in India and performed the first surgery in India using the blood vessels of the stomach to bypass the blocked arteries of the heart, performed Asia’s first dynamic cardiomyoplasty operation. He has immensely reduced the cost of heart operations making heart surgery affordable to the common man. The concept of assemble line heart surgery that aims at reducing the cost of surgery and achieving zero mortality has also been introduced by him.
Dr. Gyani has more than 3 decades of experience in the areas of teaching, research and quality management. An elected Director on board at International Accreditation Forum (IAF) representing low & medium income economics,Dr. Gyani is a senior member of American Society of Quality (ASQ); Institute of Quality Assurance UK; All India Management Association; Computer Society of India; and HRD Network Forum and Fellow Institute of Engineers, India. He has also received several awards and honours including the ‘16th Lal C Verman Award’ recognising his distinguished contributions in the field of standardization and quality control and ‘Rotary Centenary Award’ for excellence in the field of quality. Dr. Gyani has played an instrumental role in the development of the Indian Institute of Quality Management (IIQM), which is an institute of excellence offering training and consultancy services in all aspects of quality. Also in the field of acaedemics, he has designed and launched India ‘s first MS Programme in Quality Management which has been adapted by BITS, Pilani. In addition, he has developed a one year diploma course in quality management for MQI, Mauritius. His experience includes being engaged in research and development activities at DRDO, where he worked for 15 years on several projects and has a number of improvements to his credit. He has also authored several books and publications on quality and HRD.
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Dr. GSK Velu Managing Director & Founder Trivitron Group of Companies
Dr. GSK Velu dreams of making India a self-sufficient nation in terms of medical technology, expertise and quality healthcare. Towards this, he has put several initiatives in place including: leading the largest medical technology company of Indian origin catering to over 18 medical specialties, setting-up south Asia’s largest medical technology park, heading India’s largest and only multinational diagnostics chain, creating business models that enable PPP to bring specialty dialysis,
Dr. Harsh Mahajan Medical & Managing Director Mahajan Imaging Pvt. Ltd.
“Dr. Mahajan is one of the youngest doctors to be awarded the Padma Sri.”
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diabetes, vision care and dental care within the reach of millions of people and many more. Dr. Velu’s journey as an entrepreneur involves being the Founder & Director of Alliance Medicorp; Managing Director & Founder of Trivitron Group of Companies; Managing Director & Co-Founder of Metropolis Health Services; President of Association of Medical Devices & Diagnostic Suppliers of India and Business Consultant with M/s Biosystems, Spain. He has held several key positions in the industry including: Head, Manufacturing Sub-committee, CII, MLED; Convener, Healthcare Forum, Tamil Nadu, FICCI; Associate Life Member, Association of Clinical Biochemists of India, American Association of Clinical Chemistry and Medical Informatics Society of India; and Member of CII. Dr. Velu holds a B. Pharm (H) degree from BITS, Pilani; MBA - Finance & MIS from Loyola Institute of Business Administration, Chennai; and PhD - IABM, Kolkata. He is currently involved in several initiatives including building a business model for PPP to quality renal care within the reach of the common man under the Central Government Health Scheme; buildng a chain of referral laboratories with centres at strategic points to cater to government hospitals at the district level; and building a chain of stand-alone dialysis, dental and diabetic clinics to offer quality care to thousands of people.
Dr. Harsh Mahajan envisions bringing world class radiology and imaging services using state-of-the art technology to all corners of the country at affordable prices with a human touch. The first radiologist ever to be appointed as the Honorary Radiologist to the Hon’ble President of India, Dr. Harsh Mahajan is a pioneer in the field of MRI with over 20 years of experience in radiology and imaging. Dr. Mahajan obtained an MBBS degree from Maulana Azad Medical College, New Delhi and MD in radiodiagnosis from PGIMER, Chandigarh. He did a fellowship in MRI from the University of Texas, MD Anderson Cancer Centre, Houston, USA. Currently, in addition to being the Medical and Managing Director of Mahajan Imaging Centre, he is also the Chairman of the department of nuclear medicine at Sir Ganga Ram Hospital, New Delhi. Dr. Mahajan is one of the youngest doctors to be awarded the ‘Padma Sri’ for his immense contribution towards medical sciences and radiology. Dr. Mahajan has more than 50 publications in various national and international scientific journals including various book chapters and delivered over 500 lectures in various medical conferences and symposia. He has trained more than 80 radiologists from many countries including India, Bangladesh, Nepaland Sri Lanka at his centres in MRI, CT and Nuclear medicine.
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What does India in 21 Century need to achieve Hon. Dr. A.P.J. Kalam's vision of Healthcare for all by 2020?
What
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Dr. Kushagra Katariya Chief Executive Officer Artemis Health Sciences
A well-known figure in the Indian healthcare industry, Dr. Kushagra Katariya is widely regarded as one of the most accomplished cardiothoracic surgeons in the US. Dr. Katariya has a keen clinical interest in heart and lung transplant, off pump by pass cardiac surgery, minimally invasive valve surgery, endovascular therapy for thoracic aortic disease/trauma and lung cancer therapy. Dr. Katariya is an alumnus of Maulana Azad Medical College, Delhi and has worked at the Beth Israel Medical
Manoj Gopalakrishna Managing Director Becton Dickinson India Pvt Ltd
“Mr. Gopalakrishna sees BD as a platform to ensure that good quality healthcare is available to the Indian population at affordable prices. ”
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Center, Albert Einstein College of Medicine New York, Jackson Memorial Hospital and University of Miami School of Medicine, Miami, Florida. He has been the Associate Professor of Cardiothoracic Surgery at the University of Miami School of Medicine. Dr. Katariya has several awards to his credit recognising his excellent work in the field of cardiothoracic surgery and research, and healthcare delivery and has published many peer reviewed articles and books on these subjects. Dr. Katariya relocated from the US to India in 2007 to start Artemis Health Institute, Gurgaon, a premier tertiary care 260 bed, NABH certified hospital, focused on quality patient care delivered by expert medical professionals using best in class technology. Artemis has been the recipient of several awards for quality, patient care and the use of information technology in the healthcare environment. Dr. Katariya believes in India’s potential to be a world leader in healthcare research and clinical care and is committed to the development of these on the Artemis Health Sciences platform. Artemis Health Sciences aims to define and deliver cutting edge healthcare in India by uniquely integrating healthcare delivery with research and development, medical education and manufacture of medical devices and equipment. Artemis also works closely with local communities.
An alumnus of Wharton School and Georgetown School of Business, Manoj Gopalakrishna started his career with Hindustan Latex, where he was involved with the marketing operations of the company. While at Hindustan Latex, Mr. Gopalakrishna partnered with BD on injection safety issues, especially in syringes and admired the company for its values and mission, which led him to join it in 2009. Mr. Gopalakrishna has almost two decades of experience in the healthcare sector in India mainly revolving around building and executing public-private partnerships. Under his leadership, Becton Dickinson is now closely working with the government for good clinical practices as part of the business strategy. Mr. Gopalakrishna is committed to aid the growth of BD in the Indian market by enhancing partnerships and relationships. Mr. Gopalakrishna sees BD as a platform to ensure that good quality healthcare is available to the billion plus Indian population at affordable prices. BD operates in India through a wholly-owned subsidiary, BD India Pvt. Ltd. BD has a manufacturing facility in India, a highly automated plant at Bawal, Haryana. This facility produces products recognized around the world, including disposable needles, syringes and catheters.
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Dr Naresh Trehan Chairman & Managing Director Medanta – The Medicity
One of the most renowned cardiovascular and cardiothoracic surgeons in India, Dr. Naresh Trehan is a graduate from King George Medical College, subsequent to which he received training at the New York University Medical Center Manhattan USA, where he obtained a Diplomat from the American Board of Surgery and the American Board of Cardiothoracic Surgery. In 1988, despite a successful career in US he returned to India and started Escorts Heart Institute and Research Centre. in November 1987. Dr Naresh Trehan is currently the
Dr Om P Manchanda Chief Executive Officer Dr. Lal Path Labs
Dr Om P Manchanda was entrusted with the responsibility of building the Dr Lal PathLabs brand in 2005. Dr Lal PathLabs was just over a Rs 40-crore turnover company in 2005 with only 10 laboratories, when Dr. Manchanda joined as a COO and today, LPL, as India’s largest medical diagnostics company, is poised to touch a turnover of Rs 240 crore with a 60-strong laboratory network, 50 patient service centres, 1,000 collection centres, and 4,000 pickup points in more than 500 cities serving more than
Chairman & Managing Director, Medanta - The MediCity, which is a muti-super specialty Institute located in Gurgaon. The institute is spread across 43 acres and includes a research centre, medical & nursing school. It has over 1250 beds with 45 operation theatres catering to over 30 specialties. Founded by Dr Naresh Trehan, whose vision was to bring to India the highest standards medical care along with clinical research, education and training, Medanta offers cutting edge technology and state-of-art treatment facilities at an affordable cost. Dr. Naresh Trehan has received many prestigious awards, including the Padma Shree and the Padma Bhushan Award. Dr Naresh Trehan was the President of the International Society for Minimally Invasive Cardiac Surgery (ISMICS), Minneapolis, USA and has also received Honorary Doctorate Degrees from three prestigious universities. Besides clinical work he has taken keen interest in training, education and research programmes. He is giving post doctoral training of international standard to 30 surgeons at a point of time at the Institute. He has also established a comprehensive research programme to constantly monitor the data accumulated on daily basis for each patient. He has over 300 publications to his credit and has presented a number of scientific papers and chaired scientific sessions in national and international conferences in USA, UK, Japan, China, Israel and Far East countries.
three million patients every year across India. Despite his success and commitment to improve the healthcare sector in India, few could imagine Dr. Manchanda’s ultimate choice of career in the healthcare sector, when he began his career as a management trainee with British firm Unilever in 1990. For about 10 years, he received indepth exposure in consumer products sales, distribution, marketing, advertising, brand innovations, et al. From Hindustan Unilever, a firm with a decidedly colonial era hangover, Dr. Manchanda moved to an all-American company, Monsanto, as the head of Marketing and later as head of Sales in 1999. Here, his team successfully test-launched the company’s first ever biotech product Bt-Cotton. At the USD 8 billion Monsanto, he was responsible for the sales, marketing and strategy functions. While at Monsanto, Dr. Manchanda was nominated for Global Leadership Exchange Programme. Dr. Manchanda’s next pit-stop was Ranbaxy in 2003 as head of Marketing and later led the International & Innovation group of the company’s Consumer Healthcare Division. Among other firsts, he was part of the senior management team responsible for launching Ranbaxy’s foray into consumer healthcare. An MBA from the IIM, Ahmedabad, Manchanda is also a Doctor in Veterinary Sciences from Haryana Agricultural University, Hisar. Dr. Manchanda feels his rural roots boost his willpower to succeed over any obstacle.
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Dr. Parvez Ahmed CEO & MD Max Healthcare Institute Ltd.
Dr. Ahmed is the Chief Executive Officer and Managing Director of Max Healthcare Institute Ltd. He completed MBBS from Armed Forces Medical College, Pune and thereafter proceeded to New York, where he completed his residency in internal medicine and fellowship in cardiology. He is an American Board Certified member in internal medicine and cardiovascular diseases as well as a certified medical director. Dr. Parvez Ahmed has been an acaedimics enthusiast
Dr. PK Dave Chairman Rockland Hospital, Delhi
“Dr. PK Dave has earned a name for himself in the Indian healthcare sector. ”
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in the field of medicine for more than 3 decades. He has contributed immensely to the development of critical care medicine standards in New York. He was also responsible for a start-up extended care rehabilitation facility in New York and has extensive experience in healthcare management. He served as a Board Member of Max Healthcare from 2005-07 and then in the capacity of an Executive Medical Director from 2007-09, before being re-designated as the CEO and MD of Max Healthcare in January 2009. At Max, Dr. Ahmed has implemented a very successful Clinical Governance programme and brought into focus processes and outcome measures leading to betther care, keeping patient safety foremost in mind. Dr. Ahmed during his tenure at Max has initiated existing programme enhancements and launched new medical programmes that have marked Max’s foray into super tertiary and quarternary space. An avid speaker, Dr. Ahmed has represented Max at many national and international fora like IFC, International Healthcare Conference, Aspen Symbiosis, among others. Under his able guidance, Max Healthcare has lobbied actively for reforming healthcare at various inustry forum’s like CII. Max Healthcare achieved a significant milestone, under Dr. Ahmed’s leadership, when it turned ‘cash positive’ in FY 2008-09.
One of the finest and most experienced orthopaedic surgeons in the country, Dr. PK Dave has earned a name for himself in the Indian healthcare sector. Former Director of the All India Institute of Medical Sciences (AIIMS), Dr. Dave’s dedication and hard work took AIIMS to greater heights during his tenure. A ‘Padma Sri’ awardee, Dr. Dave was also honoured as the Honorary Surgeon to the Hon’ble President of India. He has several awards and honours to his credit including ‘J.P. Jhunjhunwala Charitable Trust’ award for outstanding contribution in the field of medicine, ‘Shreshta Shree’ award from Delhi Citizen’s Forum for civil right and ‘Chief Guest’ award by AIIMSONIANS of America. He has also been conferred with the fellowship of the Indian Academy of Yoga, National Academy of Medical Sciences, International Medical Science Academy and fellowship of International College of Surgeons - Indian Section. Currently the Chairman of Rocland Hospital, Delhi, Dr. PK Dave is the strength of the orthopaedic department of the hospital and is engaged in performing several orthopaedic surgeries including major spinal corrections and disc surgeries. Today, Rockland hospital is a multi-specialty hospital, with focus on specialization with perfection. Dr. Dave has been instrumental in bringing the best technologies to the hospital and delivering quality healthcare services.
Organisers
Co-organisers
Host State Partner Country Partner
I am happy to know that Hyderabad is hosting the sixth edition of e-INDIA 2010, Indias largest ICT event. The Andhra Pradesh Government which has taken up several path breaking initiatives in ICT, e-Governance, e-Education, e-Health, e-Agriculture and related fields is glad to be the host of this prestigious event. Andhra Pradesh has emerged as a preferred destination for knowledge-driven and high-value investments. Hyderabad, capital city of Andhra Pradesh offers immense potential for IT companies in terms of its advance business infrastructure and best IT & ITES practices, highly skilled workforce, and supportive Government policies. On behalf of the Government of Andhra Pradesh, I welcome you all to e-India 2010 and wish the event all success.
eINDIA 2005
eINDIA 2006
K Rosaiah Chief Minister, Andhra Pradesh
In serving its citizens, Government of Andhra Pradesh has embarked on practicing e-Government and leveraging the tools of Information & Communication Technology. Hosting of eINDIA 2010 in Hyderabad symbolises the government’s commitment of achieving the goal of citizen centric, clean and good governance. eINDIA witnesses partici pation from government, international developmental agencies and the service providers in e-Governance. Exhibition at eINDIA 2010 will facilitate synchronisation of demand and supply in terms of adoption of right technology and processes towards enabling e-Governance. To maintain the pace of growth and consistent progress in this sector, eINDIA would go a long way.
eINDIA 2007
eINDIA 2008
Komathireddy Venkat Reddy Minister for Information Technology, Communications, Youth Services and Sports, Government of Andhra Pradesh
eINDIA 2009
eINDIA 2010, the sixth annual ICT forum in India aims to render active conferencing, networking and showcasing while organising six seminal tracks on egov, Digital Learning, eHealth, eAgriculture and Telecentre Forum. As an international event, the eINDIA 2010 Conference and Exhibition aims to bring together 2000 high level representatives of the Information and Communication Technology (ICT) industry, government, civil society, academia and private sector from all across the globe to share the best practices and digital opportunities for development. The presence at the Conference, besides other benefits, offers a perfect platform for establishing and fostering high level networking contacts with leading representatives of the world’s ICT sector in government, education, health, agriculture, rural development and urban governance.
Conference Objectives Provide a collaborative forum to participants to share knowledge and ideas enabling them to develop cross-sectoral contacts and partnerships. Establish a comprehensive picture on the impact of ICT available from national and international experience sharing. Give a reference framework for describing impact, looking at approaches and methods currently used in the ICT sector and their suitability. Synthesise the main results of the experience sharing and progress made in recent years to provide a baseline for discussion on the findings with policy makers, professionals and community of practices. Highlight barriers of ICT integration in India and for other countries as well. Give policy recommendations on the basis of the evidence available in order to create favourable framework conditions for effective ICT integration as well as future fields of actions at national and international level. Identify gaps engagements.
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The application of ICT has a profound impact on the efficiency, responsiveness and accountability of the government, thereby, on the quality of life and productivity of citizens and businesses. egov 2010 will provide a platform for policymakers, industry leaders, academicians and e-Governance architects to discuss and share the achievements, challenges and lessons learnt in implementing e-Governance in India. With the aim of promoting the use of ICT in education, digital LEARNING 2010 track focuses on the current trends, perspectives, research, discussions and initiatives in the field. digital LEARNING 2010 invites all of you to be a part of this ‘Larger than Life’ event, to participate, discuss, be heard and make a difference to the education sector. Modern ICTs are revolutionising healthcare systems, by transforming health administration, service delivery and care management. eHEALTH India 2010 – the most definitive Indian event on healthcare ICTs, technologies and applications will bring together the entire community of health IT for active conferencing and networking. ICTs can enable the biggest entrepreneur community i.e., farmers to deliver their best and consequently build a stronger nation and economy. eAgriculture 2010 will share ideas and find ways through which current agricultural practices can be made more efficient with the help of ICT tools. Of the numerous efforts at making ICT a tool for socioeconomic development telecentres have been playing a dominant role. This forum will act as a platform to share experiences in order to come up with tangible solutions to the issues raised. The conference would educate policy makers, municipal officials and citizens about how IT can make the functioning of municipalities smooth and speedy. The event provides a unique platform to understand and debate strategies to arm municipalities with IT, challenges that might arise and the advantages that people can get.
eINDIA has been an excellent platform for bringing together stakeholders to exchange ideas and to get to know the possibilities of new innovations that have come into the field of technology. eINDIA has made the entire process very exciting, and I must compliment that every time I have attended the event, I discovered newer and better innovations. It is an insightful and learning experience and will be a good eye opener for those who are not aware of these ICT trends. eINDIA has been instrumental in bringing together potential partners, not just in the ICT in education field but also those in the health, governance and telecentre domains. It has helped support the fact that technology can extend developmental opportunities and facilitate the teaching process further. D Purandeswari Minister of State, Higher Education, Ministry of Human Resource Development, Government of India
CURTAIN RAISER
Conceptualising the future developmental agenda eINDIA 2010, India’s Largest ICT event, is going to be organised from 4th to 6th of August, 2010 at Hyderabad International Convention Centre, Hyderabad, India, by the Centre for Science, Development and Media Studies (CSDMS) and Elets Technomedia Pvt Ltd. The event has the Ministry of Communications and Information Technology as its co-organiser along with Directorate General of Employment & Training (DGET), Ministry of Labour & Employment, Government of India and National eGovernance Plan. The host state partner for the event is the IT & Communication Department, Government of Andhra Pradesh, while the country partner for the event is Sri Lanka. The event is said to be a unique platform for disseminating and sharing of knowledge across verticals in the domain of ICT for Development and facilitates multi-stakeholder partnerships, bringing together the central and state governments, industry, academia and civil society organisations of different countries, including the host country - India.
The launch and the curtain raiser of eINDIA 2010 took place in New Delhi at The Claridges, on April, 9, 2010. The event was formally launched by eminent personalities which was followed by a Power Panel discussion, titled ‘Digital India in the Making - Opportunities and Challenges’ by the dignitaries. The keynote address was delivered by R. Chandrashekhar, Secretary, Department of Information Technology, Ministry of Communications & Information Technology, Government of India. He spoke about many issues including scaling up of many Indian sectors, about transformations taking place in field of web technology and issues related to Web2.0. He informed the participants that eINDIA has grown in its magnitude and scale since its inception and congratulated the organisers for the same. He spoke about the need for convergence of different domains of governance, health and education in the second phase of e-Governance, going on currently. The other panelists at the session included Dr R S Sharma, Director General, Unique Identification Authority of India (UIDAI); Savitur Prasad, Secretary IT, Government of NCT of Delhi; Dr R Sreedhar, Director, Commonwealth of Learning; S Reghunathan, Former Member, National Knowledge Commission; and Prof V N Rajasekharan Pillai, Vice Chancellor, Indira Gandhi National Open University. eINDIA 2010 has been conceptualised with the composition of seminal conferences on the emerging application domains of ICT for Development in eGovernance, ICT in Education, ICT enabled
Left to Right: Dr Ravi Gupta, Prof V N Rajasekharan Pillai, S Reghunathan, R Chandrashekhar, R S Sharma, Dr R Sreedhar, Savitur Prasad and Dr MP Narayanan at the Curtain Raiser of eINDIA 2010
Health services, ICT in Agriculture, ICT in Rural development and ICT in Urban Governance. There will be six conferences on eGov, digital LEARNING, eHealth, eAgriculture, Indian Telecentre Forum and Municipal IT in the event.
eINDIA 2009 AWARD WINNERS
Watch Out For
Dr Ahmed Mouhmed Tobal
Education Project, Ministry of State for Administrative Development, Egypt
B S Ganesh Babu
Senior Manager-IT & Systems, Aravind Eye Care System
Ahmed Eisa
Chairman, GDCO Sudan
Babu Ahmed
CEO, Aarogyasri Healthcare Trust
Amitabh Tripathi
Deputy Controller General of Accounts, New Delhi
Balaji Utla CEO, HMRI
Recognising excellence in ICT eINDIA Awards are the premier accolades given to innovative endeavours made in assimilating technology in developmental concerns. Nominations for eINDIA 2010 awards are invited for the following six categories from individual participants, government organisations, non-governmental organisations (NGOs), private institutions and enterprise who have transformed social development opportunities into a sustainable social enterprises through innovative use of ICTs.
Digital Learning
Capt Dilip Mahajan Deputy Commissioner Ahmedabad Municipal Corporation
Dipankar Sengupta
Technical Director, Office of Controller General of Accounts, National Informatics Centre
Dr Karanvir Singh
Consultant Surgeon, Sir Ganga Ram Hospital, New Delhi
ICT Enabled School of the Year ICT Enabled University/Higher Education Institute of the Year ICT Enabled Business School of the Year ICT Enabled Engineering College of the Year Skill Development Initiative of the Year Open and Distance Learning Initiative of the Year
eGov Prof K R Srivathsan Former Director, Kissan Kerala (IITM-K)
Laxminarayan
Group General Manager, SCZ, IRCTC
Manish Bharadwaj
Director, Census Operations, Gujarat
Government to Citizens (G2C) Initiative of the Year Government to Business (G2B) Initiative of the Year Government to Government (G2G) Initiative of the Year mGovernance Initiative of the Year ICT Enabled PSU of the Year ICT in Financial Inclusion Initiative of the year
eHealth Mukesh Hajela
CEO & Vice Chairman, NICT-INDORE
Dr Neeta Shah
Director, Gujarat Informatics Ltd.
Neeta Verma
HOD, Data Centre & Web Services Division, National Informatics Centre, Delhi
ICT Enabled Hospital of the Year Government Policy Initiative of the Year Civil Society/ Development Agency Initiative of the Year ICT Enabled Diagnostic Service Provider of the Year Health Insurance Initiative of the Year
eAgriculture ICT Enabled Agriculture Initiative of the Year Niranjan Meegammana Managing Director, e-Fusion, Sri Lanka
Dr Rathan Kelkar
Director IT, Kerala IT Mission, Government of Kerala
R K Kapoor
Dean of ICT, Scindia School
Municipal IT ICT Enabled Municipal Initiative of the Year
Telecentre Innovative Grassroots Telecentre Initiave of the Year
Dr R C Patnaik
Chief Medical Officer Municipal Corporation of Delhi
Dr S Vijayakumar
Spl Sectretary, Department of Health & Family Welfare, Government of Tamil Nadu
S K Panda
SIO & Senior Technical Director, National Informatics Centre, Orissa
Nominations can be made online at www.eINDIA.net.in/awards/2010 For clarifications, contact: Sheena Joseph, email: awards@eindia.net.in; Mob +91 – 9971841718
Key Speakers at eINDIA 2010 D Purandeswari
Minister of State Higher Education Ministry of Human Resource Development (HRD) Government of India
R Chandrashekhar
Subhash C Khuntia
Shankar Aggarwal
Sudhir Krishna
Dr Sameer Sharma
Prof V N Rajasekharan Pillai
Joint Secretary Ministry of HRD Government of India
Ratna Prabha
Secretary Department of IT (DIT) Ministry of Communications & IT Government of India
Principal Secretary-IT Government of Andhra Pradesh
N Ravi Shanker
J Satyanarayana
C D Arha
Chief Information Commissioner Andhra Pradesh
Sharda Prasad
Joint Secretary & Director General Employment & Training, Ministry of Labour & Employment, Government of India
Michael Riggs
Chairman National Institute of Open Schooling (NIOS)
Ashis Sanyal
Senior Director DIT Government of India
Director General Centre for Good Governance
Kapil Mohan
Director Ministry of Power Government of India
Sherif El Tokali
T Krishna Prasad
Assistant Resident Representative Poverty Reduction, MDGs and Private Sector Team Leader
IGP & Director Police, Communications Government of Andhra Pradesh
Dr Shayama Chona
Dr Ashok Kumar
Dr S S Jena
Dr Rajeev Sharma
Special Secretary, Revenue Government of Uttar Pradesh
Prof V S Ramamurthy
Project Director Directorate of Information & Publications of Agriculture, Indian Council of Agricultural Research
Vice Chancellor Indira Gandhi National Open University (IGNOU)
Amod Kumar
President Tamana,Ex-Principal DPS RK Puram, Padma Shri and Padma Bhushan Awardee
Dr T P Trivedi
Additional Secretary Ministry of Panchayati Raj Government of India
Principal Secretary, Health, Medical and Family Welfare Government of Andhra Pradesh
Knowledge and Information Management Officer FAO, Rome
Director National Institute of Advanced Studies Indian Institute of Science
Director General Unique Identification Authority of India
Joint Secretary DIT, Ministry of Communication & IT Government of India
Commissioner Greater Hyderabad Municipal Corporation
Joint Secretary, DIT, Ministry of Communications and Information Technology, Government of India
R S Sharma
Dr Latha Pillai
Pro Vice Chancellor IGNOU
Shakila Shamsu
DDG and Director Central Bureau of Health Intelligence, Government of India
Joint Advisor (Education) Planning Commission
Prof K R Srivathsan
Pro Vice Chancellor Indira Gandhi National Open University (IGNOU)
Basheerhamad Shadrach Executive Director telecentre.org Foundation
Ashish Garg
Dr Karanvir Singh
Regional Coordinator - Asia Global e Schools & Communities Initiative
Consultant Surgeon Sir Ganga Ram Hospital, New Delhi
Ahmed Eisa Chairman GDCO, Sudan
Are You?
Delegate Registration Form
4 - 6 August, 2010, Hyderabad International Convention Centre, Hyderabad, India
Key Partners at eINDIA 2009
IT & Communication Department, Government of Andhra Pradesh
empowering education... enabling careers
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Dr. Prathap C Reddy Chairman Apollo Hospitals Group
Dr. Prathap C Reddy, the most eminent personality in the Indian healthcare sector, started India’s first corporate chain of hospitals—the Apollo Group, which is currently one of the best healthcare service providers in India. Overcoming several hurdles, Dr. Reddy set up the first centre of Apollo Hospitals Group in Chennai in 1983. Dr. Reddy thus initiated the private sector revolution in healthcare industry in India. Owing to his key role in
Dr. Ramakant Panda Vice Chairman & Managing Director Asian Heart Institute
“Dr. Panda has performed more than 700 redo bypass surgeries and 12,000 cardiac surgeries. ”
the Indian healthcare industry, the Government of India conferred upon him the prestigious ‘Padma Bhushan’ award in 1991. He has won several other awards including Sir Neel Ratan Sarkar Award for medical excellence and the award of fellowship Ad hominem by the Royal college of Surgeons of Edinburgh. He was also nominated by Business India as one of the Top Fifty personalities, who have made a difference to the country in the fifty years since Independence, the country has certainly recognized his contributions. The Royal college of Surgeons of Edinburgh has conferred the Award of fellowship Ad hominem. Further transforming healthcare delivery in India, Dr. Reddy set-up the first telemedicine centre in the country at Aaragonda, his native village. This centre served as a model and source of inspiration fo r several other such centres that have now come up in the country. Under Dr. Reddy’s leadership, Apollo has now become the largest integrated healthcare company in Asia. Dr. Reddy dreams of making India the healthcare destination of the world. Dr. Reddy has attracted the best medical talent to India including doctors from hospitals in the US and UK, and his efforts have completely revolutionalised the private healthcare sector in India.
One of the best cardiac surgeons in the country, Dr. Ramakant Panda successfully carried out the high-risk coronary artery bypass graft (CABG) on the Prime Minister of India, Sri Manmohan Singh in January 2009. Dr. Panda is a pioneer in CABG and among the highest volume surgeons in the world with one of the best safety records; the mortality rate being less than 0.5 percent. Dr. Panda has a medical degree from AIIMS and fellowships in cardiovascular and thoracic surgery including heart transplant from Cleveland Clinic Foundation, Cleveland, USA. He is one of the pioneering cardiac surgeons in India in use of arterial conducts for bypass grafting, redo coronary artery bypass grafting, severely damaged hearts and cardiac remodelling. Last year, Dr. Panda was conferred with the ‘Bank of Baroda Sun Lifetime Achievement Award’ for his pioneering efforts in cardiac care and research. Dr. Panda has operated upon many Members of Parliament and state legislators and has performed more than 700 redo bypass surgeries and 12,000 cardiac surgeries. Dr. Panda is credited and recognized amongst his peers as being among the first surgeons in the country to introduce the concept of ‘total arterial revascularisation’, as well as being one of the pioneers of “off-pump” bypass surgery, Redo bypass surgery, Operating on high risk patients and so on.
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Dr. RC Patnaik Chief Medical Officer (Health Informatics) Municipal Corporation of Delhi
Dr. RC Patnaik is the Chief Medical Officer of Health Informatics at Municipal Corporation of Delhi (MCD). MCD, an autonomous body, is the 2nd biggest municipal corporation of the world and the health department is a constituent unit of the MCD. The health department of MCD provides holistic healthcare facilities to the population residing in the geographical territory in MCD. The health department has recently undergone
Sangita Reddy Executive Director Apollo Group of Hospitals
A multi-faceted woman and one of the most well-known faces in the private sector of the Indian healthcare industry, Sangita Reddy is the he Managing Director of Apollo Health Street Ltd. and Director of Family Health Plan Ltd., in addition to being the Executive Director of Apollo Group of Hospitals. Being the youngest daughter of Dr. Prathap C reddy, Chairman, Apollo Group, Sangita has taken over many important operations in the Apollo Group. She is also the Founder Secretary and Treasurer
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large-scale information technology implementation for enhancing the delivery of healthcare services and improving the existing healthcare facilities and Dr. RC Patnaik has played a pioneering role in this entire transformation. Under the able leadership of Dr. Patnaik, the health department of MCD has implemented and is in the process of kicking-off several IT-enabled projects that have benefitted the entire department and the associated healthcare providers. The excellent initiatives have been widely recognised and appreciated, as for instance two of the IT projects at the health department of Municipal Corporation of Delhi have several won national awards and one project has been deeply appreciated by the UNICEF. The current important projects being run by the health department of MCD, under Dr. Patnaik’s leadership include registration of births and deaths, which was well appreciated and awarded for outstanding performance by the RGI in 2004; the HIS project, which involved computerisation of six major hospitals under MCD and received an award at the eINDIA conference held in Hyderabad in August 2009; and the LIBRE (Linking Births Records & Immunisation Records), which has already been implemented in 32 maternity homes and is in the process of being implemented in others as well.
of Apollo Institute of Hospital Administration and has been associated with several other organisations. Sangita did Bsc (H) from the Women’s Christian College, Chennai and took up postgraduate and executive courses at Rutgers University, the Harvard University and at the National Singapore University, Singapore. Sangita stepped into the family business in 1983 as a Management Trainee and worked in every department under Apollo Hospital, Chennai. Her experience also includes working as the Executive Assistant to the Chairman in-charge of special projects. Sangita currently holds major leadership roles in the Group, as core member for decisions on policy, growth and strategy. Sangita has played a key role in the journey of Apollo Hyderabad emerging as Asia’s first Health City – introducing a multidimensional holistic health care set up in India. “Apollo Reach”, one of her ventures, aims to build a string of secondary care hospitals in rural areas across India. Under her guidance, AHS has become a leading offshore services firm and provides consultancy to some of the largest US payers and providers. She is the proud recipient of the ‘Young Manager of the Year’ 1998, award from the Hyderabad Management Association, and the ‘Top Woman Entrepreneur in the Information and Communication Technology Sector’ award by the Government of Andhra Pradesh.
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Dr. Sanjeev K Chaudhary Chief Executive Officer Super Religare Laboratories
“Dr. Chaudhary became the youngest professional CEO at the age of 30 in a public sector company in India.”
Dr. Shakti K Gupta HOD, Hospital Administration & Medical Superintendent AIIMS
Dr. Shakti Gupta’s vision is to establish a full-fledged Centre for Excellence in Hospital Administration at AIIMS, launch domain focussed Management Development Programmes for senior healthcare leaders across India and starting a Leadership Development Programme in the country for budding hospital administrators and managers. Dr. Gupta pioneered the initiative to make Department of Hospital Administration at AIIMS, the first and the only ISO 9000:2001 certified department in the country.
Dr. Sanjeev K. Chaudhry is the Chief Executive Officer of Super Religare Laboratories Limited and Chairman of CSC Nutrigenomics Pte Limited, Singapore. During the course of his career, Dr. Chaudhary has lived and worked in India, Malaysia, Singapore, UK and the USA. He serves as a visiting faculty to several leading management institutes and universities around the world and in India. A Ph.D in Business Administration from Columbia University, United States and holding a university record for Masters in Economics at Punjab University, Chandigarh, Dr. Chaudhary became the youngest professional CEO at the age of 30 in a public sector company in India. Dr. Chaudhary presented the plan for privatising India’s first state-owned enterprise to the Planning Commission of India and set in motion the process of divestment of state owned companies in the country. Dr. Chaudhary’s experience involves working as the head of corporate planning at RJR Nabisco/Britannia and the President & CEO of NatOleo. He is on the board of directors of several Indian and international companies. He also serves as a visiting faculty to several leading management institutes and universities around the world. Dr. Chaudhary has also authored three books on value education and management.
He standardized syllabus for ‘Masters in Hospital Administration’ in collaboration with six recognized institutes offering the course under the aegis of Medical Council of India. Dr. Gupta is a WHO Consultant to Nepal and member of the committee for preparation of training module/ curriculum. He started “Healthcare Executive Management Development Programme” in collaboration with WHO. During his career, Dr. Gupta was appointed as the Member of the Project Implementation Authority by the Ministry of External Affairs. He has been the WHO Consultant to develop modules of EMR and Consultant to UNOPS Asia Office. He has been the Member of the Expert Committee Constituted by Ministry of Road Transport & Highways for finalising specifications for ambulances. He has been a member of the committee at Bureau of Indian Standards for developing Indian Standards for Hospital Equipment Management and for developing quality assurance standards for patients care services; member of the Expert Committee Constituted by Ministry of Health and Family Welfare for establishing six AIIMS like Institutions & upgradation of Medical colleges under Pradhan Mantri Swasthya Suraksha Yojna; and member of Working Group on Clinical Establishments Professionals Services Regulations and Accreditation of Health Care Infrastructure by Planning Commission for the eleventh Five Year Plan (2007 – 2012). Dr. Gupta was awarded the “Pratibhashi Samman” in 2002.
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Shivinder Mohan Singh Managing Director Fortis Healthcare Ltd
Shivinder is a young entrepreneur who aims to change the way Healthcare is delivered in the world. He is the Managing Director of Fortis Healthcare Limited. He is also one of the principal promoters of Religare Enterprises Limited, Super Religare Laboratories Limited and Fortis Clinical Research Limited. Shivinder was, till recently, one of the key promoters of Ranbaxy Laboratories and served as Director on the Board of the pharma major. He played a strategic role in the sale of Ranbaxy, thereby taking the
Dr. SS Badrinath Founder & Chairman Sankara Nethralaya
“Dr. SS Badrinath opened Sankara Nethralaya with an aim to open a hospital that has a missionary spirit. ”
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company to the next level and creating significant long term value for all stakeholders. Shivinder’s significant contribution in Indian Healthcare is widely acknowledged. His strategy for Fortis and its execution has been recognized by Harvard Business School in the form of a case study. Shivinder has been playing an important and active role in shaping the private healthcare space in India. He is the Chairperson of Health Services Committee of FICCI, Board member of Indo British Partnership Network (IBPN), Board Member of NABH and chair of the healthcare committee of UKTI (UK Trade & Investment). He is also on the National Board of Advisors of AIESEC, a global, non-political, independent, not-for-profit organization run by students and recent graduates of institutions of higher education. Even though healthcare is a passion for Shivinder, his dream is to see a vibrant India in his lifetime. This motivates him to get involved in various activities directed towards bringing about positive social change in our country and engaging with different aspects of Building India. Shivinder is one of the trustees of an NGO ‘Joining Hands’. In addition to this, Shivinder is also keenly involved in various CSR initiatives focused on the Girl Child, HIV education, providing quality healthcare to Rural India to name a few.
Dr. SS Badrinath opened Sankara Nethralaya with an aim to open a hospital that has a missionary spirit. Dr. Badrinath, along with a group of philanthropists founded the Medical & Vision Research Foundations in Madras in 1978. A charitable, not-for-profit hospital, Sankara Nethralaya, one of the finest eye hospitals in the country was thus born as a unit of the Medical Research Foundation. Dr. Badrinath graduated from the MMC, Madras and did his internship and a year of internal medicine residency at the Glasslands Hospital, New York, USA. He studied basic sciences in ophthalmology at the New York University postgraduate Medical School and did his residency in ophthalmology at the Brooklyn eye and Ear Infirmary, New York. Dr. Badrinath also did a a fellowship with the legendary Dr. Charles Schepens at the Retina Service of the Massachusetts Eye and Ear Infirmary, Boston, Massachusetts, USA. Dr. Badrinath has been a fellow of the Royal College of Surgeons of Canada and Diplomate of the American Board of Ophthalmology. After coming back to India in 1970, Dr. Badrinath worked as a Consultant at the Voluntary Health Services, Chennai. He also set up his private practice in ophthalmology and vitreoretinal surgery at the HM Hospital and Vijaya Hospital, Chennai, respectively. Under the able leadership of Dr. Badrinath, Sankara Nethralaya, has been highly acclaimed for its excellent services.
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Subrata Roy Sahara Chairman and Managing Director Sahara Group
“Under the able leadership of Mr. Subrata Roy Sahara, the healthcare services offered Uttar Pradesh will experience a significant rise. ”
Dr. Sujit Chatterjee Chief Executive Officer Dr. LH Hiranandani Hospital, Mumbai
“ Dr. Chatterjee was the first doctor in the country to start a preventive oncology clinic.”
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Subrata Roy Sahara plunged into the healthcare industry in India by opening Sahara Hospital in Lucknow with a vision to enhance the quality of healthcare services, specially tertiary care services, in Uttar Pradesh, India. Sahara Hospital is a state-of-the-art hospital, equipped with IT and automation systems, which includes facility to remotely monitor patients in critical care area from anywhere in the hospital, home or anywhere in the world by simply forwarding a request for the authorization of this unique service. With specialists of national and international repute, Sahara Hospital has latest generation equipments installed over 40 major specialities including emergency and trauma care, cardiology, neurology, neurosurgery, plastic surgery/cosmetology, paediatrics and neonatology, paediatric Surgery, ENT, obstetrics and gynaecology, internal medicine, general surgery, and several others. With an aim to provide world class medical services to all strata of the society, the Sahara Hospital is a 554-bedded, multi-disciplinary, super-speciality tertiary care hospital that is set to achieve excellence in advanced, hi-tech and multi-disciplinary medical services in Asia. Under the able leadership of Mr. Subrata Roy Sahara, the healthcare services offered in the state of Uttar Pradesh will experience a significant rise.
Dr. Sujit Chatterjee started his tenure as an independent gynecologist at the Naval hospital in Visakhapatnam. Dr. Chatterjee was a doctor in the Armed Forces from 1976 to 1999 and was selected by the Armed Forces for super specialization in gynecological oncology. He has also been a professor of obstetrics and gynecology at the Mumbai University. Dr. Chatterjee was the first doctor in the country to start a preventive oncology clinic and also to carry out research work for the Government. Dr. Chatterjee initiatied a woman’s hospital, a 110bedded obstetric and gynecological facility with a very strong focus on high risk pregnancy, neonatal intensive care and infertility. He also started a children’s facility at a children’s hospital in Mumbai. Dr. Chatterjee led an initiative for providing advisory and management services including optimization of healthcare infrastructure through revitalization of existing facilities. The mandate includes the management of 800 hospital beds. In addition, he is also involved in corporate health strategy planning and interacting with other healthcare companies to help forge joint ventures. He has established training criteria for para medical staff and other staff, including training of nurses at cardiac centers. Dr. Chatterjee has won several awards for his outstanding work including ‘Chief of Naval Staff Commendation Medal, for outstanding service rendered and ‘Best scientific paper read’ in the National Conference of Marine and allied Medicine.
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Suresh Vazirani Chief Executive Officer Transasia
The year was 1979 when Mr. Suresh Vazirani founded Transasia Bio-Medicals Ltd., which over a span of three decades has become the No.1 Diagnostic Company in India. It was his vision and realisation of the importance of in-vitro diagnostics in India, which led to this journey. Mr.Vazirani, graduated as an Electrical Engineer from Nagpur University. Sacrificing a bright career in a MNC, he joined a social cause spearheaded by Moral re-armament for creating awareness in the youth to build ‘A clean,
Dr. TS Kler Executive Director – Cardiac Sciences Escorts Heart Institute & Research Centre
“ Dr. TS Kler’s motto is to bring cost-effective quality healthcare services to the common man in the country at the doorstep.”
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strong and United India’ based on secular principles of Mahatma Gandhi’s grandson - Rajmohan Gandhi. Transasia now has the largest sales and installation base with over 20000 installations all over the country. Indigenous research & development and production of globally competitive healthcare products make Transasia the largest Indian Manufacturer and Exporter of Diagnostic Instruments and Reagents. Further, numerous awards and recognition from private, public and Government institutions have made the journey, from 1979 to 2010, a sweet success. This year, in particular has set the trend for a winning streak with Transasia’s acquisition of a European IVD company providing a great opportunity to usher in newer products. Also, The All India Management Association recognised Transasia Bio-Medicals Ltd., as a highly innovative, creative and quality conscious enterprise and bestowed the prestigious AIMA – Dr. J.S.Juneja award for Creativity and Innovation upon the company. Transasia’s visionary and dynamic Chairman & Managing Director, Mr. Suresh Vazirani received the award at the hands of the Hon’ble Union Home Minister – Mr.P.Chidambaram. Mr.Vazirani has a firm belief that satisfaction does not come with achievement, but with effort. Full effort is full victory and the Transasia family is completely motivated to harness all its energies towards this common goal.
A dynamic interventional cardiologist, Dr. TS Kler’s motto is to bring cost-effective quality healthcare services to the common man in the country at the doorstep. He has been the driving force behind improving electrophysiology facilities in India and bringing them at par with the western world. With an MBBS degree from Patiala, MD in Medicine and DM in Cardiology from PGI, Chandigarh, Dr. Kler has been felicitated with many awards for his outstanding work in the field of medicine. The awards include the ‘Great Son of India Award’ given by International Recognised Talented Indians (FIRTI) by Sahibzada Ajit Singh Academy, Punjab; the ‘Citation Award’ on behalf of Escorts Heart Institute & Research Centre; the ‘Vijay Ratna Award’ given by India International Friendship Society for Enriching Human Life & Outstanding Attainments; and the prestigious ‘Padma Bhushan’ award. Dr. Kler established the 1st Electrophysiology Department in India at Escorts and helped to establish cardiology departments at various centres in Jalandhar, Chandigarh and Panipat. He is the 1st surgeon to implant an ICD, a heart failure device, a combo device in SE Asia and 1st surgeon to perform radio frequency ablation in Sri Lanka.
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UK Ananthapadmanabhan Chairman Kovai Medical Center and Hospital
Mr. UK Ananthapadmanabhan started his career in 1978 and worked in large manufacturing organisations for five years. In 1983 he switched over to hospital industry to join the first corporate hospital in India, Apollo Hospitals. In the year 1990, he joined 800 bedded, Kovai Medical Center and Hospital, Coimbatore and is now serving as President of the hospital. For a brief period he was also the administrative director at Meenakshi Mission Hospital and Research Center, Madurai. Mr Ananthapadmanabhan is one of the
V Raja President & CEO GE Healthcare, India
“V Raja has played a key role in structuring GE Healthcare’s presence in the Indian healthcare industry.”
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longest serving professional hospital administrators in India ever since 1983 in the era, which witnessed the advent of technology driven corporate hospitals in India. His strong domain knowledge, deep insight into various ICT applications, design and implementation of IT solutions in large hospitals have been his forte. His simple, cost-effective and yet path breaking solutions have earned him leadership roles and invitations to share his experience in various technical forums. A passionate teacher and writer, he believes that IT can largely improve quality, productivity and service delivery in hospitals. He is a member of the advisory board of Indian Institute of Health Management Research, Jaipur and a member of board of studies at Bharathiar University, Anna University and Sri Ramachandra medical college for post graduate programmes in hospital administration. At the Confederation of Indian Industry (CII), he is the past chairman, healthcare sub committee, southern regional council and present member of the national committee on healthcare. He is also the vice president of the federation of hospital administrators of india (FHA) and president of Coimbatore management association. He has organised successfully many national level conferences and seminars on Hospital and Health management. He was an active member of healthcare group in the Indian IT and trade delegations to China, Vietnam and UK.
V Raja heads GE Healthcare’s India operations. He has played a key role in structuring GE Healthcare’s presence in the Indian healthcare industry. Raja began his career at GE as a CFO in GE Lighting, India, where he was one of the key people responsible for restructuring the business and enhancing profitability. Three years later, in addition to being a CFO at GE India, he took over the role of a Business Development Leader and shaped the buyout of the joint venture partner for GE Plastics in the country. He also led GE’s FMP programme in India which involved hiring and mentoring various FMPs who subsequently moved to leadership positions in several GE companies in India and abroad. Mr. Raja entered GE Healthcare in 2002 initially as the CFO and then the AGM CFO. During this period he was instrumental in setting up the AGM organisation and financial metrics for the region. Two years later, in 2004, he took over as the Business Leader for GE Healthcare in India. Mr. Raja’s goal is to design and make products in India and provide customized solutions for rural healthcare. Apart from GE, Raja has over 17 years of experience in diverse industries such as food, leather, batteries and in roles such as sourcing, commodity buying, human resources, and legal, among others.
Hea lt Lea hcare der Spe s’ cia l
Vaidheesh A Managing Director Johnson & Johnson Medical India
Vaidheesh has more than two decades of experience spanning across various industries including FMCG, medical devices and diagnostics. An Honorary Fellow of the Association of Minimal Access Surgeons of India, Vaidheesh is closely involved in many health care initiatives such as health insurance, professional education and development of technology solutions relevant to the emerging markets. He has contributed significantly to the health care space through innovative solutions aimed at reducing the burden of infections and lifestyle diseases.
A Masters Degree holder in Management, Vaidheesh has had a successful track record of creating brands in FMCG and the health care space. Vaidheesh joined Johnson & Johnson as a Product Manager of Infection Prevention Products in 1986, during which he was instrumental in enhancing J&J presence in Indonesia and developing new markets in the Asia-Pacific. He also pioneered several benchmark marketing initiatives in J&J. He is a black-belt in Six Sigma technique of process excellence. After returning to India, he took over as the Executive Vice President at Johnson & Johnson Medical India, with specific responsibilities for few of the business units. He was appointed Managing Director of Johnson & Johnson Medical India in 2007. He is a Member of the Global Management Board of one of the key businesses of the J&J Medical Devices and diagnostics sector. He actively mentors and trains young leaders as a faculty in various management institutes in India and abroad. Vaidheesh is also the Chairman of the Confederation of Indian Industry (CII) National SubCommittee on Accessibility and the Chairman of the Western Region Healthcare Committee of the CII. Backed by extensive experience in the industry, Vaidheesh has taken Johnson & Johnson Medical to greater heights in the medical technology arena.
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TECH TRENDS
Getting ‘IT’ Right The intelligent use of technology by a hospital and its administrator Inderjith Davalur is an MBA and MS (University of Massachusetts, USA) in Healthcare Administration and has worked for over 20 years in the US. With an exclusive background of IT in healthcare, Mr. Davalur has served on patient privacy and electronic health record committees in the US. He is currently the CEO of Aosta Software Technologies, Coimbatore, India. This article is an account of Mr. Davalur’s introduction to a hospital that has garnered a fair level of recognition and respect and its President, who is a well known figure in the healthcare sector in India. Through this article, Mr. Davalur shares his observations made over the past few months of the hospital and its tech savvy President.
Inderjith Davalur CEO Aosta Software Technologies
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It was the year 1990, when Dr. Nalla G Palaniswami and his wife Dr. Davamani returned to India from the US after working as physicians, and founded Kovai Medical Center and Hospital (www.kmchonline.com). It is a 500-bed multi-disciplinary super-specialty hospital on the NH 47 corridor, minutes from the airport in Coimbatore. The hospital has more than 50 medical disciplines managed by highly qualified and trained full time medical specialists providing round the clock service. Over 1000 inpatients and outpatients are treated every day at the hospital. There are three more centers within a 100 km radius. Mr. UK Ananthapadmanabhan, President, KMCH (ukananthsvp@ gmail.com) is a familiar face, and quite well known as a good orator in the healthcare sector. He is one of those people who takes things forward very easily, even in a situation critical, though. He has lived with and breathed in administering hospitals in India most of his life. An engineer by profession,
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Mr. Ananthapadmanabhan is a tenacious technocrat, who could be an asset to any technological company and the proof of that is live at KMCH, which houses some of the latest in clinical diagnostic and treatment technologies and gadgets. My primary interest, however, lies in the hospital’s information system and the extent to which they have managed to utilise the technology. It has been my theory and pet peeve that most of the companies (I include the manufacturing and distribution sectors in this) all over the world spend money on software for the wrong reasons. While there are several reasons to go around for this malady, one reason that stands out in my opinion is that there is not enough education from the software industry. I belong to the software industry myself and I feel that in a general sense, we (here, I am referring to the software applications in the healthcare sector) have only recently come to recognise and promote software purchases as an investment and not as an expense.
the number of claims to be processed has increased multifold. The process of filling out claim the forms claiming and submitting them manually is fast becoming a major challenge for most mid-size and large hospitals. I also feel that we have not done enough to understand the healthcare industry, its practices, and its needs well enough to be able to proclaim ourselves as suppliers of “software solutions” to hospitals. However, my discoveries at KMCH should demonstrate that it is not all of bad news; if the vendor and the hospital work together (as they always should) a lot can be accomplished and gained on both sides. In the interest of sustaining readability, I am keeping the mundane features of most hospital information systems (HIS) in the market out of this article. What interested me were some very specific uses of technology and clever customisation that have been done at KMCH. While a good part of the credit goes to the software vendor a sizeable portion of credit goes to the President and teams within the hospital that worked tirelessly to make it all come together and work right. 1. Insurance Claims Processing: With the rapid increase in the number of patients with insurance
Manual process introduces errors and delays making automating the process a major requirement. Unlike some hospitals that use a third party software, KMCH chose the HIS BackBone’s insurance claims module
to accomplish this task. Since all the data on the patient and his/her visit is already in the system, only a minor portion of data needs to be entered and the claim submitted electronically. In cases where the insurance company or a TPA is unprepared to receive the claim electronically, BackBone can fax the claim electronically which will appear as a regular hard copy on the fax machine of the TPA. This versatility has increased the efficiency and reduced the errors and turnaround
time for KMCH in insurance claims processing. 2. Paperless Patient Ordering System: KMCH has a specified list of default suppliers for certain items and also their information for Reorder Quantity to be supplied. Suppliers can logon to BackBone and monitor the stock position of the items they supply. A text message will be sent to the suppliers when the stock goes below Reorder Level. The pharmacy,
lab requests, supplies, surgical issues etc., are all done within BackBone thereby completely eliminating paperwork. This also improves accuracy and reduces errors. Several built-in safety nets block most of the common errors in the ordering process and reduces waste and losses. It also improves patients’ experiences and reduces administrative work. 3. Text Messaging: while SMS usage in business is nothing unique, its use at KMCH is
purely aimed at improving patient time utilisation. Text messages are used in communicating vital information such as lab results, insurance pre-authorisation, Job Order Status, Collections, and Patient Statistics etc. For the management, text messages carry information on census, collections, and other alerts
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that would otherwise take longer times. 4. Information Kiosk: A very simple to use touch screen kiosk in the hospital’s lobby has reduced the number of patient visits to the information desk. The kiosk provides information on patients’ details, bill details, and certain test results and for general information and nonpatients, it also provides information on ATM locations, call taxi phone numbers, airline and train schedules. A very interesting feature offered by the kiosk is a patient self-registration
service that speeds up the process for the patient and the hospital staff. 5. Supplier Portal: Based on the success of the paperless concept, there is also a mechanism to generate purchase orders directly through the system for wholesalers and retailers. This allows the system to bring those transactions directly into the financial system and generate GRNs. 6. Personnel: With BackBone in all KMCH satellite centers, employee attendance, leave, permission can be monitored by the personnel department from anywhere. With
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all information available centrally, personnel department can generate salaries on the fly. 7. PRI: BackBone is interfaced with Ericsson PRI Exchange. When a patient gets admitted in the Private Room, the telephone facility with the required services (ISD, STD, Local) is are allotted which in turn will be integrated with the PRI Exchange. Any calls made during the patient stay are posted in the patient bill. 8. Patient Movement Tracker: Request for wheel chairs, stretcher, etc are raised in BackBone to the Central Transport System (CTS) eliminating the normal procedure of using telephones. 9. Equipment Integration: Two-way integration of Lab equipment such as Cobas 6000 helps reduce manual intervention and automate the entire process. 10. CSSD: BackBone helps KMCH manage the CSSD with reports for instance, that analyse the cycle time. The system captures each of the
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stages of processing, preparation, sterilization etc. 11. Report Builder: With BackBone report Builder, KMCH generates reports with the Backbone Implementation Coordinators. Report Builder can generate data and graphical reports on the fly. The uniqueness of this feature is that someone that cannot
even spell SQL or know what it means can build a report in minutes. Why should any of these features matter to the average or large hospital? Given the competition in the marketplace, every hospital has to find ways to reduce costs, increase efficiency and most important of all, enhance the experience for the patient. It is an accepted fact that an electronic system (HIS/HMS) for managing the hospital operations is a must and considered an
investment rather than an expense. How well a hospital chooses an HIS and how well it gets implemented play a key role in its success and in my opinion, KMCH is a textbook of cases of success. In fact, it is in pursuit of perfection. As for the Chairman, Dr. NG Palaniswami and Mr. UK Ananthapadmanabhan, they continue to push the envelope on all fronts of healthcare technology.
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APPLICATIONS
Speech Recognition Tools for Clinical Documentation Which languages does the Naturally Speaking software recognise? Is it able to recognize different accents? In India, we have already rolled out the version of the software that recognises all Indian English accents. Within seven minutes of training, the user can get up to 99 percent accuracy. Dragon Naturally Speaking Medical solutions have become the de facto standard speech recognition solutions for healthcare. Already in use at thousands of healthcare facilities worldwide, Dragon NaturallySpeaking converts speech into text at the speed of up to 160 words per minute, automating the clinical documentation process and eliminating time lags.
Manish R Goenka Head of Marketing ICONS
Please give us an overview of your organisation. Which are the countries you are currently operating in? ICONS are the Indian national distributor for Nuance Communication, Inc. We have a pan-India presence and are in the business of selling speech recognition software since the last 12 years.
Please tell us about your product offerings worldwide. Since we are the distributors for Nuance in India, we sell the entire range of Nuance packaged software including: • Speech Recognition: Dragon NaturallySpeaking Professional, Legal and Medical • PDF Solution: Nuance PDF Converter, Nuance PDF Converter Professional • Optical Character Recognition: OmniPage • Document Management Software: PaperPort.
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What are the hardware/system requirements for this software to work? What are the various applications that it is compatible with? The software needs PIV with 1.8 Ghz (or equivalent), 1 GB RAM, O/s: Windows 2000, XP, Vista & Win-7. It supports MS office suite and the medical edition works on most windows based application including electronic medical records (EMR), electronic health records (EHR), and picture archiving and communication system (PACS).
What are the software’s major advantages, especially in the healthcare domain? Nuance’s speech recognition software is one of the most accurate speech recognition softwares for PC applications. It enables healthcare professionals to complete clinical notes instantly and at a fraction of the cost of manual transcription. Its extremely fast and easy to use and is amazingly accurate—up to
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30 percent more accurate than the prior release. Moreover, it can be used within Windows-based EMR solution or any Microsoft Office application and does not require any complicated HL7 interface. The software is packaged with medical speciality vocabularies covering 80 sub-specialities and allows the user to create other custom vocabularies to maximise recognition accuracy. Key features of the software include: Creating and editing clinical • reports Sending email, instant messages • and surfing the web, all by voice Dragon voice shortcuts to • perform tasks faster than ever Dictating into a handheld • recorder for later transcription Fully network compatible • Combining commands to • perform complex tasks on the PC Third party correction features • EMR support • Faster turn-around of reports, • cuts dependency, enhances productivity and saves cost.
How do you see the market in India? Being a cost-sensitive market, do you think this software has enough potential to grow here? As the healthcare industry is evolving in India, there is a lack of support staff including efficient stenographers or administrative staff. In such a scenario, there is tremendous scope for growth as it helps eliminate the high cost and long turnaround times associated with manual transcription of patient notes. As the demand for service grows, efficient and smart technologies will only make the organisation more productive and efficient, resulting in greater returns.
NEWS REVIEW
SoftLink International Conducts Angio Review Session at CSI PTCA Registry 2010 Annual PTCA Registry 2010 was conducted in Bhubneshwar, where about 300 Cardiologist from all over India Participated, debated and discussed their Clinical experiences, Peculiar cases, complications etc. The ‘angiography review session’ is a “highlight’ of the scientific meeting and a challenge in itself to manage. Usually these sessions ‘drag’ the schedule of the conference and invariably run into delays as people bring in CDs in various formats, Films, Laptop etc. and as an organizer it is very difficult to juggle all these and still keep conference on time.
SoftLink International with its rich expertise to design products in
medical imaging has developed a DICOM Imaging suite to cater the requirement of such conference. A networked solution was installed with a Server and couple of workstation at the Conference Venue. All the angio CDs, received from over 100 centers in India were uploaded, sorted and categorized under clinical sessions like, “Chronic Total Occlusion”, “Angioplasty during MI” etc. This categorization and uploading of angio CDs on a unified DICOM platform helped manage the show very efficiently. As a result of deployment of HCP DICOM Net, a cardiac imaging network, the conference and the angiography session turned out to be a ‘resounding success’!
Sussex Partnership signs deal with iSoft Sussex Partnership NHS Foundation Trust has signed a five-year deal with iSoft that includes an option for it to become an early adopter of Lorenzo. The trust has renewed its deal for iSoft Patient Management (formerly known as iPatient Manager or iPM). As part of the deal, iSoft will install the latest version of the application and support it for up to five years. It will also “consider the option in the next six months of becoming iSoft’s first UKbased Lorenzo early adopter outside the National Programme for IT in the NHS.”
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Carestream Health India announces first installation of it’s innovative CARESTREAM DRX 1 system in India at Breach Candy Hospital Carestream Health India announced the upgrade of the radiography diagnostic unit at Mumbai’s leading hospital – the Breach Candy Hospital, with the installation of the latest digital radiography system –the DRX-1, world’s first wireless DR Detector. The Breach Candy Hospital is known for its medical expertise, patient care and quality diagnostics. Specialists on the hospital’s roster of doctors include some of the most distinguished names in the Indian medical profession. The Radiology Centre at Breach Candy Hospital is always at the forefront of technology and patient convenience, quality. During their more than decade-long association with Carestream Health (earlier the Health Group of Kodak India) the hospital’s radiology centre installed several breakthrough imaging solutions. In year 2001 Breach Candy Hospital was the first facility in India to install a Carestream Health CR system. This year, they are also taking the lead in adopting Carestream Health’s DR technology with the installation of the world’s first wireless DR detector. The Carestream DRX-1 System incorporates a console and a wireless cassette-size digital radiography (DR) detector that provides a rapid conversion to digital radiography for users of radiographic film or computed radiography (CR) systems. It requires no modifications to existing analog equipment – which results in very low installation costs – and a healthcare facility can utilize one detector for nearly all types of exams where a traditional cassette would be used. The DRX-1 system delivers high-quality preview images in less than five seconds, which significantly improves productivity,
even for users of CR systems. Being a wireless DR detector, the DRX1 provides flexible positioning that enhances the efficiency of the radiology facility as well as patient comfort. Its extreme compact size and light weight further enhance convenience and throughput for radiology professionals. DRX 1 reduces patient’s radiation exposure by 25 % - 30 % compared to CR and conventional X ray system. The DRX-1 System is suitable for general radiology, trauma, orthopaedics and virtually all other x-ray exams. Carestream Health, Inc. markets a broad portfolio of CR and DR systems that equips hospitals, outpatient imaging centers, orthopedic practices and other healthcare providers with digital image capture for x-ray imaging studies. Carestream Health’s laser
imagers range from desktop systems designed for imaging centers, small hospitals and clinics to fully featured units designed for high volume, multimodality output at hospitals of all sizes. These imagers offer output from PACS, CT, MRI, computed radiography and digital radiography systems, and other grayscale imaging applications. In India, the Company’s Indian subsidiary Carestream Health India commenced independent operations in May 2007. Since then, the business has grown to over Rs 220 crore in 2009 Carestream Health India has a comprehensive portfolio of medical imaging and healthcare IT products, services, and solutions, as well as the latest in x-ray films, laser films, computed radiography (CR) systems and medical laser printers.
US Navy Implementing World’s Largest Telepharmacy System The US Navy is in the midst of what’s billed as the largest telepharmacy implementation in history to help ease a shortage of pharmacists throughout the service. With technology from Mission, Kan.-based
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ScriptPro, a single pharmacist can supervise medication dispensing at multiple satellite pharmacies. With audio and video links, the supervising pharmacist can view original handwritten prescriptions, the medication be-
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ing dispensed at the remote site and stored images of the prescribed drug to make sure the patient gets the right medication. The pharmacist also can consult via video with patients.
Schiller India’s Transport Ventilator – UNI–VENT 731 Series Schiller India, a leading Swiss Joint Venture Company in the field of Medical Diagnostics, has launched a new Transport Ventilator called “UNI–VENT 731 Series“. It is designed for use on adults, children, as well as, infant patients. According to Mr. Hormazd Cooper, Vice President, Sales, Impact’s UNI-VENT 731 Series of Transport Ventilators provides the hospital feature packed compact ventilators that can be used in emergency services, ICU units & transport (ambulances including air ambulances) applications, across a wide patient spectrum. The varied ventilation modes coupled with a friendly user interface and option of SpO2 monitoring offer the critical care specialists a powerful system of ventilating paitients in diverse conditions, with a full 10 hours battery pack-up.
Features of UNI–VENT 731 Series •
Can be used in ICU, emergency Rooms, transport, Air ambulances • All standard modes of ventilation (Volume & Pressure) including Pressure support ventilation and Non-invasive ventilation • High performance internal compressor with Battery backup Of 10 hours • Fast Battery charging (charges 90% of battery in just 2 hours) • Masimo SET SpO2 monitoring • Altitude compensation ( up to 25000 ft) • Smart Help Display • Aero medical certified • Weight 4.5 Kgs Schiller India is committed to provide state of the art medical diagnostic equipment and services that are primarily used in the Critical Care, Cardiology,
Radiology, Surgery, Spirometry and Telemedicine fields. Schiller has offices in over 32 locations in the sub-continent.
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Siemens Introduces a Cockpit for Intervention Rooms Siemens Healthcare presents the Artis zee Cockpit, a new workplace designed to significantly ease the tasks performed in the control room of radiology and cardiology interventional suites. The new Artis zee Cockpit can be used in combination with all angiography systems of the Artis zee family and is available on the market with immediate effect. Several screens side by side, each with its own mouse and keyboard. Until now, this has been the norm in the control room of interventional suites, where medical technicians support doctors during procedures and have to rush back and forth between the screens. The new workplace from Siemens gives a much clearer overview, since the Artis zee Cockpit’s 30-inch medical-grade monitor can display the content of up to six individual monitors. Images generated by the imaging system, video signals from the registration system and 3D images can now be
viewed and processed using just the mouse and keyboard of the Artis zee Cockpit. This means that medical technicians no longer have to switch between workplaces, for example, when taking hemodynamic measurements, retrieving reference images from the database, evaluating intracardiac ECG data or reconstructing 3D images for the intervention. Artis zee is the product
family name of Siemens systems used for interventional radiology and cardiology as well as for surgery and electrophysiology. These systems are available in biplane, multi-axial, ceiling-mounted, floor-mounted, and multi-functional configurations, which means that they can be easily incorporated into any intervention room layout.
Toshiba Aquilion ONE Scans Entire Organ in Single Rotation A new computed tomography (CT) scanner that provides physicians with precise images of internal organs with a single rotation of the gantry has been developed by Toshiba. The Toshiba Aquilion ONE 320detector row CT system with pediatric imaging capabilities can image an entire organ in a single rotation or over multiple rotations, showing real-time dynamic movement and resulting in lower doses of radiation. The scanner, which is in operation at Stony Brook University
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Medical Center (SBUMC) in the US, safeguards children and teenagers from exposure to radiation, which is equivalent to 200 X-rays through
typical CT scanners. Unlike other CT scanners, the new non-invasive scanner will allow physicians to not only see a 3D depiction of an organ, but also
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how the organ and blood flow are dynamically functioning or moving within and around the organ. The Aquilion ONE can reduce healthcare costs by performing functional studies, while reducing the amount of contrast material and radiation dose. The system often leads to a definitive diagnosis, and prevents some patients from further noninvasive and invasive testing such as nuclear stress test, cardiac catheterisation or coronary stenting. The pharmacist also can consult via video with patients.