J. Ofori Agboka

VICE PRESIDENT, PEOPLE EXPERIENCE AND TECHNOLOGY, GLOBAL OPERATIONS, AMAZON RETAIL, LLC

J. Ofori Agboka is the Vice President of People eXperience and Technology (PXT) for Global Operations at Amazon. In this role, he is responsible for the worldwide Human Resource (HR) initiatives and goals for Customer Service, Fulfillment, Transportation, Delivery, Employee Relations (ER), Health& Safety, Robotics and additional supporting operations teams globally, leading a team of 8300 + HR, HR Tech ER professionals. He joined Amazon in April of 2020.

Prior to joining Amazon, Ofori gained nearly 24 years of Human Resources, Labor Relations, Corporate and Operations experience in the automotive industry working for General Motors (GM). In his last role at GM, he was the Executive Director of Human Resources of Global Corporate Staffs; partnering with Finance, IT, Legal, Public Policy and Communications. He began his career in GM in 1996 as an intern in their manufacturing Full Size Truck Division. He advanced in leadership positions in Manufacturing, Labor Relations and HR across multiple US sites and countries rising to roles such as HR Manager for GM China and GM International Operations in Shanghai, China; HR Director roles leading HR for GM Global Design, Chevrolet and Cadillac Europe in Zurich, Switzerland; U.S. Sales, Service and Marketing; and North American Manufacturing and Operations. Prior to his last role at GM, Ofori was the HR Executive Director for North America, Middle East and North Africa.

He has a bachelor’s degree in Psychology from Louisiana State University and completed the GM Transformational Leadership Program from the Stanford University Graduate School of Business.

Ofori was recognized by the NCAA for his life “After the Game”, was awarded “2016 Rising Star” by Automotive News, awarded 2018 Michigan Chronicle – “Man of Excellence”; awarded “2018 Most Influential Blacks in Corporate America” by SAVOY Magazine. Ofori also serves on the Louisiana State University Alumni Board of Directors; the Advisory Board of the Doug Williams Center for the Study of Race & Politics in Sports; and was recently appointed to the Board of Directors of Big Brothers Big Sisters – Puget Sound of Seattle, Washington.

He was born in Lansing, Michigan and currently resides in Carnation, WA., with his wife of 22 years, El’Freda (Cole) Agboka and three children (J. Omari 19, Amaya 16 and Amira 11).

Ofori is a member of Sigma Pi Phi and Omega Psi Phi, Fraternity, Inc.