Elevate Magazine by UAHS

ADVANCING HEALTH CARE IN THE UPPER ALLEGHENY REGION

COMMUNITY CONNECTIONS PROGRAMS TO PROMOTE HEALTH AND WELLNESS

Page 4

CARDIAC CATH LAB 1ST ANNIVERSARY

CULTURE OF SAFETY

Q&A WITH GARRETT HOOVER

ELEVATE - FALL 2014

Table of Contents 4 SPOTLIGHT:

COMMUNITY CONNECTIONS

Message from the CEO BY TIMOTHY J. FINAN

Programs to promote health and wellness. 6 CARDIAC CATH Celebrating our first anniversary of the cardiac catheterization laboratory. 8 Q&A WITH

GARRETT HOOVER OGH welcomes new COO.

3 NEWS BRIEFS Updates and announcements within UAHS. 7 CULTURE OF SAFETY Making safety and wellness a patient’s top concern. 9 TAKE CARE: TYPE 2 DIABETES Prevention advice from UAHS educators and medical staff.

Welcome to the latest issue of Elevate, our community publication of health and wellness information and news about Bradford Regional Medical Center and Olean General Hospital. In this issue, you will find news about Community Connections, a series of initiatives that brings healthcare programs out into the communities we serve. This year our hospitals sponsored programs that included sun safety at area swimming pools, babysitting instruction for youngsters, a children’s asthma day camp and a backpack program for 500 area elementary school students whose families did not have the means to purchase backpacks for their children. You will also find an article about the first anniversary of the opening of Olean General Hospital’s interventional cardiac catheterization laboratory, a program that is saving lives throughout the region. Additionally, there is health information regarding type 2 diabetes and health tips to follow to prevent the onset of the disease. News is also included about “Girl’s Night Out,” a wonderful annual event that attracted hundreds of women for a night of health information, fun, and celebration. Finally, there is an article about our two hospitals’ ongoing efforts to ensure exemplary levels of patient safety and quality and our new “Patient Speak Up Campaign.” This program encourages our patients to be active and involved members of their healthcare team to help assure that their care is safe and mistake free. I hope you enjoy the issue. As always, please know that your thoughts and comments are always welcome!

FRESH BREWED LIFE Guest speaker Nicole Johnson shares insight on women’s health.

COMMUNITY CALENDAR Event listings for OGH & BRMC. For more information please visit: www.uahs.org | www.brmc.com | www.ogh.org

A Whole New Way to Elevate Welcome to the brand new Elevate magazine, a community publication from Upper Allegheny Health System (UAHS). By now you have noticed a new look to Elevate, with new columns, a new design and new ways to connect with both Olean General Hospital (OGH) and Bradford Regional Medical Center (BRMC). In making these changes, we continue to provide you with important and informative updates on hospital programs and community events, helpful wellness advice, and much more. We hope these changes make your engagement with UAHS and your medical care team more enjoyable, informative and accessible.

UPPER ALLEGHENY HEALTH SYSTEM

News Briefs New Sleep Disorders Center Open at OGH The Sleep Disorders Center at Olean General Hospital is now open in its new location at 500 Main St. The center, which is accredited by the American Academy of Sleep Medicine, can improve the health of patients who come for sleep studies to diagnose sleep apnea, insomnia, restless leg syndrome and other sleep disorders. The new 1,600-square-foot center offers greater convenience and ease of access and provides a quieter, more private environment, with convenient parking, four state-of-the-art private rooms, flat-screen televisions with cable, free Wi-Fi, and breakfast to go in the morning. Patients must have a physician referral in order to have a sleep study. Home sleep studies are also available. For more information, contact the Sleep Disorders Center at 716.373.9300.

BRMC Recognized Again for Patient Safety Bradford Regional Medical Center (BRMC) received another award for its patient safety efforts, receiving the Safety Across the Board Excellence Award from the Hospital and Healthcare Association of Pennsylvania Hospital Engagement Network. The Safety Across the Board Excellence Award recognizes exceptional performance in reducing adverse events and readmissions. Of 109 participating Pennsylvania hospitals, only 26 hospitals received the Safety Across the Board Excellence Award. The award is provided by The Centers for Medicare and Medicaid Services Partnership for Patients initiative, which aims to improve the quality, safety and affordability of healthcare in America. To earn this award, BRMC had to meet or exceed target goals relative to at least twothirds of 11 adverse care event areas.

UAHS Unveils Interactive Patient Portal Olean General Hospital and Bradford Regional Medical Center have unveiled MyHealth, a new interactive web portal that empowers patients and their families to take a more active role in their healthcare. MyHealth provides patients with easy, secure access to valuable health information related to hospital test results, medications, allergies, and discharge and aftercare instructions. Another feature of MyHealth is the ability of patients to track hospital appointments online at both Bradford Regional Medical Center (BRMC) and Olean General Hospital (OGH). Patients can register for MyHealth online by logging on to the Bradford Regional Medical Center website at www.brmc.com or the Olean General Hospital website at www.ogh.org. For more information, call 716.375.6206 (Olean) or 814.362.8253 (Bradford).

New providers JOINING THE OGH MEDICAL STAFF:

JOINING THE BRMC MEDICAL STAFF:

Dentistry

Anesthesiology

Steven Barket, DMD

Patrick Browning, CRNA

Emergency Medicine

David Hefferan, CRNA

Wayne Abrahams, MD

Cardiology

Brian Badger, PA

Jennifer Hewson, NP

Medhat Barsoom, MD Ann Blicharz, PA William Cimikoski, Jr., MD Teresa Deak, MD Cheryl Neely, DO

Dentistry Steven Barket, DMD Albert Sohnen, DMD Emergency Medicine

Brad Pecherzewski, NP

Rameshbhai Patel, MD

Mary Schimp, PA

Family Medicine

Marianna Worsczak, MD

Karen McClain, NP

Hospitalist

Internal Medicine

Gurkaramjit Khaira, MD

Petra Danielisz, MD

Intensivist

OB/GYN

David Green, MD

Rhonda Pena, MD

Staffan Wahlander, MD Midwifery Renee Hansen, CNM

Occupational Medicine Kimberly Hanlon, MD Radiology

Occupational Medicine

Tennyson Maliro, MD

Kimberly Hanlon, MD

Victor Rodriguez, MD

Oncology Amy Early, MD Orthopedic Surgery Seth Achey, PA

Paul Shaderowfsky, MD Matthew Thrall, MD Wound Care LaTroy Navaroli, DNP

Radiation Oncoloy James Baer, MD Radiology Victor Rodriguez, MD Paul Shaderowfsky, MD Matthew Thrall, MD

ELEVATE - FALL 2014

SPOTLIGHT

Community Connections As part of Upper Allegheny Health System’s commitment to the Olean and Bradford communities, employees from Olean General Hospital and Bradford Regional Medical Center volunteer their time to create community outreach programs. Known as Community Connections, these programs educate area residents on a variety of health and wellness issues to promote healthier lifestyles and to address community healthcare needs throughout the hospitals’ service areas. August marked the completion of another successful summer for Community Connections, now in its fourth year. A new program this year, Buddy’s First Visit, provided local kindergarten students with the opportunity to bring their “best buddy”—a favorite stuffed animal or doll—in for a visit to the Emergency Departments at Olean General Hospital and Bradford Regional Medical Center. Diagnosing and treating the children’s toys helps to prepare children for a potential future visit to the emergency room and shows them different aspects of the E.R. process in a non-threatening, learning environment. Children watched their toys have temperatures taken, receive casts for “broken bones” and even got to tour ambulances with their best buddy. This year, Community Connections sponsored Sun Safety in June at the Franchot Park and William O. Smith Recreational Center pools in Olean, Callahan Park Pool in Bradford and Smethport Community Pool in Smethport. Volunteers distributed free sunscreen

packets and sun safety information to children. These informal sessions help to ensure smarter decision making about sun exposure and to raise awareness about the dangers it presents.

knowledge of injury prevention and behavior management, learn CPR tips, and receive a course completion certificate to show parents at future babysitting jobs.

For a second year, Community Connections sponsored the Super Puff Asthma Camp at Franchot Park in Olean and Callahan Park in Bradford. Children with asthma from ages 8 to 14 learned how to prevent and control their disease, and how to actively maintain healthy practices at home and school. At the end of the day, attendees left the day camp with increased confidence and an improved awareness of their disease.

Culminating this year’s Community Connections program was the To Pack a Backpack program. Hospital employees stuffed new backpacks with school supplies and delivered them to area schools. The program has grown over its first three years and this year expanded yet again to include backpacks for 500 children in elementary schools in Olean, Hinsdale, Salamanca, Pioneer/Delevan and schools in Bradford, Smethport and Otto-Eldred. This initiative also gives children and their families something intangible—peace of mind.

Over the summer and throughout the year, a Safe Sitter Babysitting Course for children ages 11 and older is offered at Olean General Hospital and Bradford Regional Medical Center. The hospitals partner with Safe Sitter, Inc., a nationally recognized non-profit organization, to offer this training course under the guidance of a trained instructor. This program teaches the basics of smart childcare practices. Participants gain

Community Connections seeks to strengthen and enrich our communities throughout the year. By reaching outside of the hospitals’ walls, OGH and BRMC are fulfilling their promise of ensuring the growth and vitality of the communities they serve.

UPPER ALLEGHENY HEALTH SYSTEM

COMMUNITY CONNECTIONS: Programs like Buddyâ&#x20AC;&#x2122;s First Visit, Super Puff Asthma Camp, Community Backpacks, the Safe Sitter Babysitting Course, and the sunscreen safety visits through UAHS, bring helpful wellness advice to families.

ELEVATE - FALL 2014

Life-saving Heart Care Closer to Home Cardiac Catheterization lab marks first anniversary of service at Olean General Hospital Ed Reybitz never thought much about heart problems. The Director of Global Financial Shared Services for DresserRand, Ed spends a lot of his time traveling internationally and often finds himself dashing through airports to catch flights. Because Ed is active and keeps himself physically fit, he was surprised when he found he was beginning to huff and puff and was out of breath as a result of his airport jaunts. “I’ve been running 20 miles a week for the last 20 years. It’s never been a problem. Recently, when I came back from a trip abroad, I was only able to run about a block. After that, I lost my breath,” Ed said.

ED REYBITZ

A few days later, Dr. Mallavarapu and his team performed a cardiac catheterization on Ed and found a dangerous blockage in one of his coronary arteries. “Ultimately, not only did they do a catheterization but they had to put in a stent as well,” he said. Dr. Mallavarapu, who has performed more than 12,000 interventional cardiac procedures, placed the stent into a blood vessel near Ed’s heart to eliminate the buildup of plaque which was robbing Ed’s heart of blood and oxygen. Shortly after the procedure, Ed was back to work at Dresser-Rand and was able to resume his active lifestyle.

After a visit to his physician, Reybitz “I was very pleased with the professionalism learned he needed to have a diagnostic and the way the whole experience went at cardiac catheterization to diagnose his Olean General,” Ed said. problem. Reybitz wondered if he would Ed Reybitz is one of more than 600 patients have to head to a large city hospital to have who have been diagnosed or treated for the procedure. heart problems since the interventional “My physician recommended that I come lab opened at OGH in October 2013. Many to Olean General Hospital,” says Reybitz. of those patients have received life-saving Reybitz was seen by Dr. Christopher emergency heart interventions. Mallavarapu, interventional cardiologist and medical director at the new interventional cardiac catheterization laboratory at OGH.

The establishment of the interventional cardiac catheterization lab in Olean was made possible through a partnership between OGH and Kaleida Health’s Gates

Vascular Institute, the largest provider of cardiac services in Upstate New York. Prior to the creation of this lab, residents often had to travel to Buffalo, Rochester or other distant cities to receive the lifesaving heart care they needed. With heart disease, time is muscle, so every minute counts. During a heart attack, damage to the heart worsens with every passing minute. Getting a diagnosis and treatment is critical, particularly in a region that suffers from one of the highest rates of cardiac-related mortality in the state. A variety of cardiac catheterization procedures and interventions are available at the Olean General catheterization lab which allow doctors to quickly diagnose and treat coronary artery disease. Patients can now receive stent placement, permanent pacemaker implementation, angiography and interventional cardiac catheterization procedures at OGH. Olean General is the only hospital in Southwestern New York State with these life-saving capabilities. Providing these procedures in Olean means access to life-saving heart care is now only minutes, not hours, away.

UPPER ALLEGHENY HEALTH SYSTEM

Culture of Safety A hospital-wide initiative reinforces the UAHS commitment to patient safety

At Upper Allegheny Health System (UAHS), the safety and wellbeing of our patients is our No. 1 priority. Providing high-quality and safe care requires exquisite diligence to every aspect of the care delivery process. In 2013, Olean General Hospital (OGH) and Bradford Regional Medical Center (BRMC) were both awarded the Patient Safety Excellence Award by Healthgrades, the nation’s leading online resource used by consumers to search and compare physicians and hospitals. This distinction placed the hospitals within the top ten percent of all hospitals nationally for their patient safety performance. But the hospitals were not satisfied stopping there. They wanted to keep improving, refining their patient safety processes and procedures across all facilities. To help continue this focus on patient safety as a top priority, UAHS has launched several patient safety initiatives.

UAHS hospitals recently rolled out a new program called the PATIENT SPEAK UP campaign. Developed by the Joint Commission, the nation’s leading hospital accreditation organization, this initiative encourages patients and their families to be active, involved members of their healthcare team, from the moment they enter the hospital through their hospital discharge. Patients are encouraged to “Speak Up” with questions about diagnoses, concerns about medication or side effects, and about procedures and practices experienced during their visit. A continued focus on hand washing is an instrumental part of the Speak Up campaign. Central to UAHS’s mission is the provision of a single standard of high-quality care across all facilities. Programs like Patient Speak Up reinforce this philosophy and help guarantee that safety remains a top priority for all, every step of the way.

ELEVATE - FALL 2014

GREETINGS:

Q&A with Garrett Hoover COO, Olean General Hospital Olean General Hospital is pleased to welcome communities served by rural hospitals. Garrett Hoover to its administrative staff as I also have a great respect for caregivers the hospital’s new Chief Operating Officer, and physicians who practice in rural reporting to Timothy Finan, President and areas because of the unique issues they CEO. Garrett brings with him extensive are confronted with. experience in rural-hospital administration, If asked, what would your former a love of baseball and an excitement for the colleagues say about working with you? Western New York landscape. I guess it depends on who you ask. But We asked Garrett a few questions about his I think most people would describe me transition to OGH and the local community. as a focused, thoughtful, servant leader You spent an extensive time at Nason who has high expectations of myself and Hospital in rural Roaring Spring, others. Pennsylvania as its Chief Executive Tell us about your family, or thoughts on Officer. What did you learn there about moving to the Olean region. the nature of rural hospitals and the We are excited to have relocated to Olean. communities they serve? Everyone we have met has been extremely Of our country’s 5,700 hospitals, nearly welcoming to my family and me. We 35 percent of them are located in rural look forward to becoming involved in areas, and in my opinion they are the the community and developing new backbone of our health delivery system. relationships. I think the region is very These hospitals are often the first point scenic with much to offer. In my spare of contact for individuals and families time I enjoy skiing, golf, and coaching to receive prompt medical care and youth sports. Oh, and I love baseball. usually perform better than larger clinical facilities on patient satisfaction, What are your primary goals in your new clinical outcomes, infection rates, and role as OGH? Where is the organization cost efficiency. So I am very passionate headed with your help? about rural healthcare issues and the As Chief Operating Officer, my primary

responsibility will be to assure that daily hospital operations are effective and efficient. I have been extremely impressed with the many talented people at OGH whom I’ve met so far. The region is blessed to have a facility with such breadth and depth of services and it is a credit to the administration, board and medical staff leadership. I look forward to working with all staff as we focus on the issues of patient safety, patient satisfaction, quality outcomes and employee and physician engagement. What is your favorite piece of advice you’ve ever received? I like a quote from Babe Ruth: “Each strike brings me one pitch closer to a home run.” Who is your hero? There are two people I admire most: my father taught me the value of hard work and integrity in business dealings; and, FDR who led us out of WWII and the Great Depression. I would have liked to have listened to his fireside chats that inspired Americans to believe in “freedom of want” and “freedom of fear.”

“I am very passionate about rural healthcare issues and the communities we serve.” 8

UPPER ALLEGHENY HEALTH SYSTEM

TAKE CARE:

Type 2 Diabetes Prevention Advice MARY K. FAY, RDN, CND, CDE, DIABETES EDUCATION PROGRAM COORDINATOR, OLEAN GENERAL HOSPITAL CINDY SIMMS RN, CDE, CENTER FOR DIABETES & NUTRITION EDUCATION PROGRAM COORDINATOR, BRADFORD REGIONAL MEDICAL CENTER More than 29 million Americans, or 9.3% of the population, • Be Physically Active. Limit TV and computer time. Strive to have diabetes, according to the Center for Disease Control be active for 30 minutes each day, five days a week. Walking is and Prevention (CDC). Almost eight million individuals have a great way to start. diabetes but are undiagnosed. Even more surprising is that • Eat a Healthy Diet. 86 million Americans have pre-diabetes. With an estimated annual cost of $245 billion to treat the disease, diabetes is not • Choose smaller portions. only a major heathcare crisis but an economic crisis as well. • Moderate your intake of carbohydrates (breads, desserts, What is diabetes? pasta, snack chips) and use whole-grain products instead of Diabetes is a group of diseases marked by high levels of blood glucose resulting from problems in how insulin is produced, how insulin works, or both. Glucose (sugar) comes from carbohydrates in the food we eat. Insulin helps keep an individual’s blood sugar from getting too high (hyperglycemia) or too low (hypoglycemia). Insulin is often described as the “key” which unlocks the body’s cells to allow sugar to enter cells and be used for energy. People with diabetes may develop serious complications such as heart disease, stroke, kidney failure, blindness, and premature death. 90 to 95 percent with diabetes have type 2 diabetes. While type 2 diabetes has been thought to be only an adult disease, there is an increasing number of children diagnosed with type 2 diabetes as well. The Diabetes Prevention Program, a large prevention study of people at high risk for diabetes, indicates that lifestyle interventions that resulted in weight loss and increased physical activity can prevent or delay type 2 diabetes. Steps to Preventing or Decreasing Risk for Developing Type 2 Diabetes • Control Your Weight. Being overweight or obese is one of the main causes of type 2 diabetes. Losing seven to 10 percent of your body weight will reduce the risk for type 2 diabetes.

processed white bread, rice, etc. • Eat more beans and peas (black beans, garbanzo beans, kidney beans, pinto beans, split peas, lentils) and sweet potatoes. • Select 100% whole-grain cereals, rye and oat products. • Emphasize low-carbohydrate vegetables (salads, broccoli, carrots, green beans, cauliflower, etc.). • Drink 1% or 2% milk and eat light yogurt or low-fat cheeses. • Avoid sugared beverages (sweetened coffees, soda, fruit drinks that are only 10% juice). Choose water or flavored waters without sugar. • Avoid pies, cakes, candy, pastries, donuts, regular ice cream, etc. For more information on type 2 diabetes prevention and control, contact Olean General Hospital’s Diabetes Education Department, 716.375.4127; and the Center for Diabetes & Nutrition Education at Bradford Regional Medical Center, 814.362.8717. Additional information is available at www.diabetes.org, www.dlife.com and www.nih.gov.

Look for advice and tips about flu prevention in the next issue of Elevate. 9

ELEVATE - FALL 2014

A Girl’s Night Out Guest Speaker Nicole Johnson Shares Thoughts on “Fresh Brewed Life” goes unexamined. Or there are people I know that are, emotionally, fairly healthy. They pour a lot into their kids, into their relationships and families and as a result, there’s just no time to go to the doctor or get the checkup or have the mammogram, and that’s just as dangerous.

A Girl’s Night Out is an annual event created by women, for women and is sponsored by the Foundations of Olean General Hospital and Bradford Regional Medical Center. At this year’s sold-out event, held Oct. 2, nearly 700 women listened to guest speaker, Nicole Johnson, talk about her book, “Fresh Brewed Life.” Nicole’s message of hope for women encourages them to break away from the daily grind in order to live their lives with more intention and a deeper sense of community. Before her visit, we asked Nicole to share a few thoughts on her message and speech. What is the philosophy expressed in “Fresh Brewed Life”? “Fresh Brewed Life” is a philosophy more than a title or something catchy simply because I believe that coffee symbolizes much of what we long for in life. When somebody invites you for coffee, it isn’t because they’re thirsty, it’s because they want to sit and connect and talk with you. It’s really an invitation to experience relationship or friendship. What are some specific challenges women in the workplace face? You only balance things that are equal. And so when you have a work life and a family and then friends, you’re always going to struggle a little bit to find an equilibrium. Sometimes it’s a little heavier on the work side and then sometimes it’s a little heavier on the family or the personal side, but even in the midst of that tension, the goal is to be really present where we are, wholeheartedly and fully engaged. How does that affect women’s health? What’s important for living a full life?

We don’t just carry stress like a suitcase outside of us; it’s in our bodies, it’s in our minds, it’s in our hearts, our spirits, and our emotions. A lot of times, women don’t dig into what that stress is and they just live in it all the time. That’s going to come out, so when our bodies start to have reactions, it’s time to say, “Okay what’s really happening in my body as a result of what I’m doing and what I’m thinking and what I’m carrying?” How can women break out of that daily grind in order to really, fully live? The answer is twofold: it’s emotional health and physical health. People often focus on one or the other. I’m living here in Southern California. I have some friends and people I know who really are obsessed with physical fitness. They wouldn’t put gluten in their mouths if you tied them to a post and tried to force feed them a pancake, but when you talk about their relationships, there’s no focus there. Their emotional health

You focus a lot on building community among women in their day-to-day lives. What can women do to foster that? I think events like A Girl’s Night Out are great because when you look across the table and you’ve heard a message together, you have a new language. Another way is just walking together. It’s amazing what comes out when you’re walking because you just start talking and then all of a sudden you’re really talking about what is heaviest in your life or what you’re thinking about the most. Why are you excited about coming to A Girl’s Night Out and what do you hope women take away from the night? I’m excited because I get to speak to a group of women about all the things that keep us running; not to keep us on the hamster wheel but to consider in which ways we are operating healthfully and intentionally, and upon which ways we can improve. The second thing I love is when you get a group of women together, we really get a sense that we’re not alone in our struggles; that someone else is walking through something similar. It’s through our connection with each other that we can be more authentic, more of our true selves, and take care of ourselves and the things that matter to us. Any time we can spend doing that is so valuable and I love being a part of it.

UPPER ALLEGHENY HEALTH SYSTEM

CALENDAR: Fall/Winter

OGH

Olean General Hospital FOR MORE INFORMATION REGARDING OGH EVENTS, CONTACT 716.375.7518.

2014

OCTOBER 14 Friends and Family CPR Class 6 to 8 p.m., OGH Education Center OCTOBER 15 Diabetes Education Workshop 6 to 9 p.m., OGH Education Center OCTOBER 18 Childbirth Education Class 8 a.m. to 4 p.m., OGH Education Center OCTOBER 18 Safe Sitter Babysitting Course 9 a.m. to 4 p.m., OGH Classroom 4 OCTOBER 21 Total Joint Replacement Class 10 a.m., OGH Sub-Acute Rehab Department OCTOBER 22 Free Women’s Clinic For women age 40 and older with no health insurance. For appointments call 585.593.4839.

BRMC

Bradford Regional Medical Center FOR MORE INFORMATION REGARDING BRMC EVENTS, CONTACT 814.362.8288.

OCTOBER 22 American Red Cross Blood Drive 10 a.m. to 4 p.m., OGH Education Center

NOVEMBER 22 Childbirth Education Class 8 a.m. to 4 p.m., OGH Education Center

NOVEMBER 1, 8 & 15 Diabetes Education Workshops 9 a.m. to 12 p.m., OGH Education Center

DECEMBER 2 & 16 Total Joint Replacement Class 10 a.m., OGH Sub-Acute Rehab Department

NOVEMBER 3 Breast Cancer Support Group 6 p.m., Mildred Milliman Radiation Medicine Center

DECEMBER 13 Childbirth Education Class 8 a.m. to 4 p.m., OGH Education Center

NOVEMBER 4 & 18 Total Joint Replacement Class 10 a.m., OGH Sub-Acute Rehab Department NOVEMBER 10 Diabetes Month Health Fair 4 to 7 p.m., Olean YMCA NOVEMBER 12 Diabetes Support Group 6:30 p.m., OGH Education Center

OCTOBER 25 Safe Sitter Babysitting Course 9 a.m. to 4 p.m., BRMC Classroom B

NOVEMBER 17 Childbirth Preparation Class 6 to 9 p.m., BRMC Classroom B

OCTOBER 28 Grief Relief Support Group 4 p.m., Bradford Area Public Library. The support group provides information and strategies to best deal with grief.

NOVEMBER 18 Friends & Family CPR training 6 to 8 p.m., BRMC Classroom B

NOVEMBER 4 Sleep Disorders Support Group 5:30 p.m, BRMC Outpatient Services Center, Suite 33 NOVEMBER 4 American Cancer Society’s Look Good Feel Better Workshop, a free program for women in cancer treatment, 4 p.m., Oncology Library. To register call 800.227.2345.

NOVEMBER 18 University of Pittsburgh at Bradford’s Healthy Community Series in Collaboration with BRMC to Injury Management: Don’t Make it Worse, 7:45 a.m., Mukaiyama University Room, Frame Westerberg Commons. To register call 814.362.5078.

NOVEMBER 25 Grief Relief Support Group 4 p.m., Bradford Area Public Library. The support group provides information and strategies to best deal with grief. DECEMBER 2 Sleep Disorders Support Group 5:30 p.m., BRMC Outpatient Services Center, Suite 33

NOVEMBER 19 Childbirth Preparation Class 6 to 9 p.m., BRMC Classroom B

OLEAN GENERAL HOSPITAL

PRSRT STD U.S. POSTAGE PA I D PERMIT NO. XXXX MAILED FROM 14240

515 MAIN ST. OLEAN, NY 14760-1598

600 Hearts In September, nearly 600 employees, physicians, volunteers, Emergency Medical Services personnel, and community partners gathered to form the 2014 giant “living” heart on the front lawn of Olean General Hospital. The heart was formed to celebrate the success of the Olean General Hospital Heart Program. October 1 marked the first anniversary of the opening of the Olean General Hospital, Gates Vascular Institute Interventional Cardiac Catheterization Laboratory at OGH. In its first year, the Cardiac Catheterization Lab cared for more than 600 patients, including many who required life-saving emergency procedures to open blocked arteries.