October 2024 Elevate Magazine Rapid City South Dakota

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ENTREPRENEURS: CRAZY FOR THE DETAILS

I once heard a story about Steve Jobs that perfectly captures the relentless spirit of innovation. In the early days of Apple, Jobs was so obsessed with craftsmanship that he insisted the inside of the original Macintosh computer be just as beautiful as the outside—even though no one would ever see it. The engineers pushed back, of course, saying the beautiful designs were unnecessary and useless. But Jobs would have none of it. The circuit boards inside the Mac were going to look as beautiful as the Mac itself.

Jobs also once famously threw a $3 million prototype iPod into a fish tank to make a point to his engineers when they told him the iPod couldn’t be any smaller. As the bubbles oozed out of the prototype, as the prototype sank to the bottom of Jobs’ fake corral reef, you can imagine what the engineers must have been thinking: this guy is crazy. Maybe so. But maybe he was just crazy for the details, even those unseen. For him, the details mattered. And often that’s the kind of mindset that drives innovation—the pursuit of excellence in every corner, no matter how small.

Welcome to this issue of Elevate, where we dive into the stories of local innovators who, like Jobs, are pushing the boundaries of what’s possible, making sure the details matter. Take John Barbour and his team at CounSil, where they’ve developed software that streamlines financial allocations for the Air Force, solving problems in ways no one thought possible. Or consider the Freidel brothers, who saw a complicated federal compliance issue on the horizon and built Secure Compliance to help businesses navigate it smoothly. Then there’s the story of WildFire Labs, whose willingness to dive into the deep end of the entrepreneurship pool where ideas live, has resulted in a pipeline of potential companies that wouldn’t otherwise exist.

All of these stories (and startups) have the potential to change the game. They show that Rapid City is more than just a place to live; it’s a place where big ideas come to life by focusing on the small things. Just like Jobs.

So, whether you’re an aspiring entrepreneur or someone who just loves to see innovation at work, this issue is for you. Dive in, and maybe you’ll find that spark to take your own idea to the next level.

Stay safe and God-speed,

Elevate is a monthly publication produced by Elevate Rapid City. It is the premier business magazine for the Black Hills region telling the stories that make our area unique and vibrant.

PO Box 747, Rapid City, SD 57709 605.343.1744 elevaterapidcity.com

PRESIDENT & CEO

Tom Johnson

SENIOR WORKFORCE DEVELOPMENT & PARTNERSHIPS

DIRECTOR

Taylor Davis

SENIOR MARKETING & COMMUNICATIONS DIRE CTOR

Shiloh Francis

SENIOR ECONOMIC DEVELOPMENT DIRECTOR

Lori Frederick

SENIOR PUBLIC POLICY DIRECTOR

Garth Wadsworth

OPERATIONS DIRECTOR

Liz Highland

EVENTS & MARKETING DIRECTOR

Rachel Nelson

WORKFORCE PLANNING DIRECTOR

Reese Niu

HOUSING & COMMUNITY DEVELOPMENT MANAGER

Laura Jones

EMPLOYER ENGAGEMENT MANAGER

Alyssa Larkey

INNOVATION & ENTREPRENEURSHIP MANAGER

Dillon Matuska

ECOSYSTE M SUPPORT & PROPERT Y MANAGER

Loni Reichert

BUSINESS DEVELOPMENT MANAGER

Kallie Ruland

INVESTOR RELATIONS MANAGER

Jason Wittenberg

BUSINESS PROSPECT MANAGER

Drew Staufer

CREATIVE SERVICES MANAGER

Bailey Sadowsky

EXECUTIVE

ADMINISTRATIVE ASSISTANT

Ashley Simonson

RESEARCH & DATA COORDINATOR

Karissa Ellis

PRODUCER

OCTOBER 4

COME FLY WITH ME - A FRANK SINATRA TRIBUTE The Park

JOHNNY HASTINGS TRIO The Tinder Box rapidcitytinderbox.com/event

OCTOBER 5

BIERBORSE FESTIVAL Main Street Square visitrapidcity.com/event

FALL MARKETPLACE POP UP The Monument

OCTOBER 5 - 6

RUN CRAZY HORSE MARATHON AND HALF MARATHON Crazy Horse runcrazyhorse.com

OCTOBER 6

JOHN CRAIGIE Hay Camp Brewing Company

OCTOBER 8

THE INNOVATION EXPO

SD School of Mines - Beck Ballroom sdinnovationexpo.com

OCTOBER 11-13

BLACK HILLS POWWOW The Monument blackhillspowwow.com

OCTOBER 18

PHOTOGRAPH 51

Catalyst Theater Company catalyst.art

OCTOBER 22

SWAN LAKE The Monument themonument.live/events

OCTOBER 24

WOMEN’S BUSINESS SUMMIT The Lodge At Deadwood bhsu.edu/sdceo/events

CARN-EVIL!

Seraphim Theatrical Entertainment seraphimte.com/season

OCTOBER 24-27

SOUTH DAKOTA CUTTING HORSE ASSOCIATION

Central States Fair & Rodeo centralstatesfair.com/events

OCTOBER 25

HOTEL ALEX JOHNSON 2024 HALLOWEEN PARTY Hotel Alex Johnson alexjohnson.com/events

OCTOBER 25-26

RAPID CITY RUSH VS UTAH GRIZZLIES The Monument themonument.live/events

OCTOBER 25-27

ARTISTS OF THE PLAINS Dahl Arts Center rapidcityartscouncil.org/events.html

OCTOBER 26

DOWNTOWN TRICK-OR-TREAT Main Street Square visitrapidcity.com/downtown-rapid-city

OCTOBER 29- NOVEMBER 1

GOLD RUSH NATIONALS

The Monument themonument.live/events

family

of entrepreneurs

Freidel brothers create software startup to address federal compliance regulations

STORY BY MICHELLE PAWLESKI \\ PHOTOS BY BAILEY SADOWSKY

The Freidel family never had a shortage of curious minds and innovative ideas.

The 10 siblings, seven boys and three girls, were always thinking of ways to create customers and improve the lives of their neighbors.

“We would put up tables at the end of our driveway and make all kinds of crafts and sell them – anything we could do to get a customer, we would do it,” said Paul Freidel, the second oldest of 10.

That entrepreneurial spirit, combined with a strong work ethic instilled in them by their parents, continued long after they left their western Chicago suburb.

“We certainly learned the value of hard work and education,” said Paul, who graduated with his bachelor’s degree and took the CPA exam with a top 50 score at age 17.

Paul moved to Rapid City eight years ago with his wife Rebecca and eight kids after visiting the Black Hills during a family trip to Central Iowa. “We just fell in love with the area. This is a paradise with all the outdoor opportunities and outdoor spaces.”

It also provided a supportive business environment for Paul to expand his accounting firm, Freidel & Associations, LLC, and create his newest venture, a software startup he founded with his younger brother Tim.

In Spring 2023, Paul and Tim, an information technology expert who lives in Chicago, started Secure Compliance, a software program that helps professionals and business owners comply with the Federal Corporate Transparency Act (CTA). Paul and Tim’s entrepreneurial spirit and foresight positioned Secure Compliance at the forefront of a crucial market niche.

Enacted in January 2021, the CTA requires most companies doing business in the United States to report information about the individuals who own or control them.

“This is the brainchild of my brother and I. We saw this regulation from FinCEN coming down the pike and knew it was going to be a compliance headache,” Paul said.

The U.S. Department of Treasury's Financial Crimes Enforcement Network (FinCEN) collects and analyzes financial information to fight money laundering and other crimes. Until the CTA, the United States was one of the few, if not only developed countries that did not have beneficial ownership reporting. “We are late to the ballgame and there was a lot of pressure that we may lose our international banking system if we didn't have beneficial ownership reporting,” Paul said.

Despite being enacted in 2021, this is the first year beneficial ownership information reports must be filed.

“It was kind of a sleeper,” Paul said of the legislation. “The effective date was far enough in the future that people weren't really paying attention. The date kept getting closer and closer and most people didn’t even know about it.”

“We have a lot of ideas. Rapid City has a lot of opportunities for growth, so we are very excited about that. There are a lot of people that are moving here that are very talented and bring a lot to the business community and the DLAB provides a fabulous space and encouragement for tech startups like ours."
- Paul Freidel
Photos submitted.

All companies created or registered before January 1, 2024, have until the end of this year to comply or face steep fines. Companies created or registered this year have 90 calendar days after the company's creation to register.

The legislation deadline affects nearly 33 million entities created before this year, Paul said.

With Tim’s technical background and Paul’s decades of accounting experience, the duo knew they had an opportunity to create something to make the lives of professionals easier.

“We like to say what we do is built by professionals for professionals, and it really is. We know how the business world works, and we know what people need," Paul said. “We are bringing that as our special sauce when creating these products.”

Secure Compliance’s main focus is providing the technology for professionals like CPAs and attorneys to help their clients comply with CTA. “We work with them, and they do the BOI filings on behalf of their clients,” Paul said, adding the software also provides an easy platform to make any modifications or updates to ownership.

The hope is to expand the patent-pending software to address other impending regulations. “We would love to continue to build it out,” Paul said of Secure Compliance. “We have a lot of ideas. Rapid City has a lot of opportunities for growth, so we are very excited about that. There are a lot of people that are moving here that are very talented and bring a lot to the business community and the DLAB provides a fabulous space and encouragement for tech startups like ours." •

EMPOWERING ENABLING

mission

critical

Software Created to Leverage Data for Mission-Critical Projects

STORY BY JENNA CARDA // PHOTOS BY BAILEY SADOWSKY

RESPEC OFFICE ADDITION

RAPID CITY, SOUTH DAKOTA

The concept for CounSil was not by happenstance. By saying “yes” to new challenges and looking at a problem with innovative sights – a solution gained traction over a single summer. Now, the software startup from the Black Hills has developed disruptive technology in tracking financial allocations for the Air Force. There is a domino effect when you put together a curious mind, research, and a passion for problem solving.

One idea may spark another which then ignites a trailblazing path to something new, something innovative. This is what John Barbour discovered as a student at South Dakota Mines.

Barbour came to South Dakota from the foothills of Colorado with a goal of working in material science and synthesizing crystals at scale. Selecting a discipline in chemical engineering, his peer group had encouraged him to explore extracurricular networks in addition to his course studies.

“A friend, William “Bill” Trevillyan, introduced me to the Innovation Club for Entrepreneurs (ICE) when I was a freshman,” said Barbour. “This really set my path on the innovation cycle at Mines."

Introduced to mentors like Joseph Wright, past faculty and advisor at Mines and Jason Combs, regional director for the National Security Innovation Network (NSIN), Barbour has taken the opportunity to lean into real-world experience through competitions, courses, and more. One of these opportunities being the X-Force Fellowship through NSIN.

This summer-long internship directs student work to address current military obstacles – allowing participants hands-on entrepreneurial method imple mentation with scalable solutions.

“ BEING A STARTUP IS DIFFICULT. THERE ARE A LOT OF HOURS NEEDED TO KEEP THE WORK GOING, AND YOU HAVE TO HAVE A LOT OF SELF-DISCIPLINE.
HOWEVER, A DEDICATED TEAM MAKES IT INCREDIBLE, AND THE WORK WE ARE DOING IS WORTH IT. ”
-JOHN BARBOUR

Q&A Q&A

Q: Which routine habits keep you at your best?

A: I make sure to get up early, eat well and often, and I keep a gym appointment every day.

Q: What would you tell someone getting ready to launch their own startup?

A: Try to accept the hard truths as soon as you can. There are a lot of things we intuitively know that are hard to hear…both professionally and personally. Yes, you still need to be caring, but you also need to be ruthless at times.

Q: Which resources have you considered to be most valuable to your success thus far?

A: WildFire Labs has been super valuable. They have a structured set of modules to finish validation and methodology for a beta test. And the connections I have made through the program are extremely beneficial.

“The X-Force Fellowship gave us the opportunity to live in the space a bit more with dedicated focus [compared to semester-by-semester coursework].

It teaches you not only to validate the product (Is it going to solve a problem?), but also think beyond its possibilities into planning for commercializations through prototypes,” explained Barbour.

In 2021, Barbour and his fellowship team was tasked with the challenge of creating a solution for project funding processes. Currently, administrative teams collect data, research needs, and re-prioritize hundreds of items that are coded for mission essential, enhancement or critical, as well as squadron readiness and innovation within static Microsoft Excel spreadsheets. While some people on the team are focusing on the finances and allocation, other people on the team look at feasibility, timing, etc. – each modifying

the spreadsheet simultaneously, sending them onto the next “step” in the process when completed. If timing isn’t orchestrated between departments of the team perfectly, sheets that are being updated and re-assessed are out of date causing delays in key decisions to be made.

By August, CounSil LLC was created to provide a solution to improve the efficiency of Ellsworth Air Force Base’s acquisition of items needed for base operations. Not only does this provide quantifiable data to decision makers, it also allows for real-time edits across the platform for each user – ensuring the information they are working with is current at any given time. Barbour became a tenant of the David Lust Accelerator Building a few months later to keep the momentum from the X-Force Fellowship going.

“Being a startup is difficult,” confessed Barbour. “There are a lot of hours needed to keep the work going, and you have to have a lot of self-discipline. However, a dedicated team makes it incredible, and the work we are doing is worth it.”

Today, Barbour and his team are taking the next steps in growing development and applying for federal funding through the Small Business Innovation Research (SBIR) contract program. This includes perfecting their product and all of its functionality.

“[SBIR] is a very competitive process,” said Barbour. “But I’m confident we will show the product’s validated need and that we are a viable solution for the U.S. Department of Defense.” •

Photos by Elevate Rapid City staff of John at Entrepreneur Happy Hours.

REGISTER TO VOTE

STEP 1

Fill out the Voter Registration Form

STEP 2 Take it or mail to the County Auditor’s Office

CHECK VOTER REGISTRATION

STEP 1 - Make sure your information is correct

STEP 2 - Check your polling location

STEP 3 - Find a sample ballot

IMPORTANT DATES

THERE IS A LOT ON THE BALLOT THIS YEAR

Check out the Voter Guide for information on candidates and ALL 9 ballot measures.

INITIATED MEASURE 28

PROHIBITING TAXES ON ANYTHING SOLD FOR HUMAN CONSUMPTION

Initiated Measure 28 would prohibit the state from collecting sales tax on anything sold for human consumption. This includes all food and beverages, except for alcoholic beverages and prepared food. The measure would include repealing the tax on tobacco.

A YES vote prohibits the state from taxing anything sold for human consumption.

A NO vote maintains the current tax structure.

Elevate recommends you vote NO on IM28

IM 28 may lead to increased property taxes or a state income tax.

IM 28 shifts the tax burden from tourists to South Dakotans.

IM 28 is a serious threat to local budgets.

CONSTITUTIONAL AMENDMENT F

AUTHORIZE THE STATE TO IMPOSE WORK REQUIREMENTS FOR EXPANDED MEDICAL ELIGIBILITY

The amendment allows the state to implement work requirements for working age, able bodied individuals who are eligible to receive benefits under the expanded Medicaid program. Proposed work requirements must be approved by the federal government.

Medicaid was originally expanded by amending the State Constitution. Any changes to the details of Medicaid also require a constitutional amendment.

A YES vote allows the legislature to adopt work requirements for able bodied, working age individuals to be eligible for expanded Medicaid coverage.

A NO vote prohibits the state from imposing work requirements for Medicaid Coverage.

Elevate recommends you vote YES on Amendment F Amendment F will encourage participation in the labor force.

Work Requirements will prevent government programs from being used as a long-term solution for able-bodied, working age individuals.

Nearly 20 years aG0, the Black Hills Business Development Center opened its doors on the South Dakota School of Mines campus. As a business incubator, it provided cost-effective office space and resources for startup companies. In that time more than 30 companies started their operations. However, it soon became clear that this would not work for long. The space was outdated. It didn’t reflect the need for flexible workspace and hybrid workers.

SD Mines needed more room for its own growth – specifically a space for research.

Entrepreneurs also wanted more access to the downtown ecosystem and its amenities.

With all this in mind, discussions to find a solution took place among community members and the City. They determined a city lot at 18 East Main would be the perfect location. It was a center point between SD Mines and the downtown ecosystem. A new facility could be built with today’s business needs in mind. And SD Mines would be able to expand into the building on campus.

Around this time, Elevate Rapid City was also formed. It merged the Chamber of Commerce, Economic Development, and business incubator. This brought the strengths of all three organizations together, supporting local businesses from conception to expansion with one team and wrap-around services. Through this dynamic public-private partnership, money was raised from local businesses, and grants secured from the State of South Dakota and EDA to move this vision of a business accelerator forward.

On October 9, 2019, city officials broke ground on the 4.3acre lot. By Spring of 2021, the Elevate Rapid City staff and first few tenants moved in. Today, the 40,000 square foot building is home to 13 businesses and over 80 employees.

WHAT IS IN A NAME

The David Lust Accelerator Building

David Lust, the founding chairman of the Elevate Rapid City Board of Directors, serving from 2018 to 2021, was an integral force in creating Elevate Rapid City and the creation and construction of the Elevate Accelerator Building. He possessed a passion for collaborative efforts aimed at improving the quality of life for those who call Rapid City home.

Sadly, David passed away unexpectedly on July 23, 2021. In acknowledgment of all he did to create Elevate and grow this community, the building was named in his honor: David Lust Accelerator Building (DLAB). His legacy lives on each day through the work of Elevate Rapid City.

CURRENT TENANTS

KLJ

CounSil, LLC

Midwest Lithium

DH Geothermal*

Zinvent Industries

FullSend Ski Company*

SD Ellsworth Development Authority

Governor’s Office of Economic Development

Sanford Underground Research Foundation

Secure Compliance

Daktronics

Driven Fire

AerSol

**Graduating this year

A LOOK INSIDE

The DLAB offers 25,000 square feet of shared space for tenants including meeting rooms, a board room, and a small event space for presentations. All rooms accommodate virtual meetings, reflecting the intentional design of a modern-day facility for these startup companies.

But it’s about more than the building.

As a business accelerator, the DLAB exists to help startup companies launch and grow. It is a starting point, but never a long-term home for these companies. The hope is that they expand into the community.

Getting into the DLAB requires an application. Business tenants must be startup companies specifically in the STEM (Science, Technology, Engineering, Manufacturing) fields and typically less than 2 years into their business. They meet regularly with Elevate staff to discuss their progress and connect with resources. Currently, the building is at full capacity.

Some of the 13 businesses inside are temporarily housed in the DLAB as they establish their permanent expansion into Rapid City. Others provide support services to startups, further enhancing the DLAB’s goal of being a one-stop shop for business support.

"We want people to think of us as the center of the hub. If a business comes to us needing help, we can connect them to the right resources and support they need.”
-Lori Frederick

HUB OF INNOVATION

The building has become a local landmark, connecting Rapid City’s downtown corridor with the SD Mines campus. Still, it is only one component of the startup community that continues to grow in Rapid City. Many people may not realize that they don’t have to be tenants to access the expertise and support of Elevate staff inside.

“We want people to think of us as the center of the hub,” said Lori Frederick, senior economic development director at Elevate Rapid City. “If a business comes to us needing help, we can connect them to the right resources and support they need.”

Any business owner can meet with staff to discuss their goals and pain points. Sometimes, Elevate helps connect businesses with local partners who assist with business plans and financials. Other times, Elevate provides market research reports to help businesses identify new product opportunities or better understand their

customers. The best way to get started is by visiting elevaterapidcity.com to set up an appointment.

Elevate Rapid City also offers events and programming for all regional business owners. Examples include happy hours, lunch and learn workshops covering topics from financials to AI. And most recently, they launched a mentorship program to connect new business owners with community members willing to share their experience and knowledge.

The David Lust Accelerator Building plays a pivotal role in offering not just space but also support and connection to emerging companies in Rapid City’s expanding startup ecosystem. Through mentorship, resources, and programming, the DLAB ensures entrepreneurs have the tools they need to succeed. Rapid City's evolution remains a testament to the power of collaboration and a hub where big ideas turn into thriving businesses. •

FAIL TO succeed

Learning from Failures to Bring Success to Rapid City

STORY BY JENNA CARDA \\ PHOTOS BY BAILEY SADOWSKY

from the time, Todd Gagne moved to Rapid City for school at South Dakota Mines to the day he graduated, he had already founded three software companies. While he saw many wins throughout the years, being an entrepreneur also yielded its hand of failures. One of the companies Todd owned and operated went under even after attempts to financially secure its future. However, Todd can look back and see the silver lining of the experience.

“The product was great, but the sales just didn’t come in,” said Todd. “I didn’t understand how consumer sales worked and that was an eye-opener. I had to sell my car and was able to get out of my apartment lease to make payroll; it was a wake up call for me.”

Once Todd finished the last startup he sold, he followed his wife, Holly, to Seattle. Holly is also a SD Mines alum who holds both an undergraduate and masters in Computer Science. When she was offered a position at Microsoft, the couple packed their bags and headed to the Pacific Northwest tech hub. Todd also took an opportunity to work at Microsoft. However, the former CEO of successful startups learned that he missed what smaller organizations have to offer.

“There were over 23,000 people in the company at the time, and although I enjoyed the computer science side of things, I wanted more opportunity and scope to my role,” he explained.

This led the technology-minded professional to look for a new line of work. This is when he found a position open at Concur – a software as a service (SaaS) company which provides travel and expense management services to businesses around the world.

“I was offered a position that would localize a product launch (bringing the software into other countries). I wasn’t qualified for the role, and struggled to figure it out,” said Todd.

His first project went six months beyond deadline and spent nearly double the allocated budget. However, he took the steep learning curve as a challenge and Concur kept Todd on. During his tenure, the company saw growth from $7M to $1.5B in revenue in Todd’s last year.

“When you take a leap into something new, it can go one of two directions,”said Todd. “But you have to take the leap, even if you’re scared, to get anywhere.”

In 2003, the Gagnes welcomed their first child into the world and left Seattle to come back to Rapid City – working remotely for over a decade. From South Dakota, he was managing U.S.-based teams. The last two years of his time at Concur, Todd earned the head position of senior vice president of Expense, Invoice and Data Services and held numerous international responsibilities.

While traveling had its perks, Todd longed for something just as fulfilling on a professional level while also being able to spend time with his growing family in a community they adore.

“When I see a problem, I want to learn more and find the solution,” said Todd. “There were no high-tech jobs in Rapid City, and I wanted to see that change.”

Todd sought out tech startups grossing over $100K in annual income to start asking questions. He wanted to explore the opportunity to leverage his own experience in helping them scale to greater success. One of the success stories of these conversations

was Property Meld – a growing SaaS company specializing in property management.

“[My wife and I] came back to Rapid City for the quality of life that is here. My kids are growing up here, and I want to make sure I leave it a better place with more diverse career opportunities than ever before.”

In addition to management consulting, angel investing, and being a serial entrepreneur, Todd is also giving other up-and-coming software startups an edge by sharing the lessons he’s learned over the years from failures and successes through a new endeavor: Wildfire Labs.

Partnering with Mike Vetter, a computer science entrepreneur who has spent his entire career founding, growing, and selling SaaS companies, Wildfire Labs is a six-month self-paced crash course on everything software entrepreneurs need to know about creating a viable product, proving its feasibility, and launching it into success.

“I got to know Todd during one of my earlier startups,” said Mike. “He was a great sounding board on how to grow a SaaS company, and we shared values on culture and building scale. While we didn’t know it at the time, we were testing the concepts and methodology behind Wildfire Labs in my startup and other startups we were involved with. What we were doing was essentially a real-world test case for the Wildfire Labs process.”

Wildfire Labs’ first year saw over 100 applicants from all over the U.S.; 11 teams were accepted and were able to either commit to moving to Rapid City to experience the Labs in person or opt to participate virtually. In 2024, the applicant pool grew to 240 applications and 23 teams were accepted.

While teams are completing the 11 modules laying out a road map to gaining market share and capital, they also get to hear from established entrepreneurs.

“There is a gap between the program and CEO skills needed to successfully run a business in today’s landscape,” explained Todd. “So we started Wildfire University – a presentation to entrepreneurs to help them learn more about the legalities,

marketing, employee stock programs, etc. from industry experts. We’re trying to mitigate mistakes.”

Upon completion of the program, “graduates” have the opportunity to join mastermind mentorship groups. But there is a catch; the company has to have a founder working in person out of Rapid City.

“We created these masterminds to be in-person only to foster the business community and connections locally. This is a space for entrepreneurs to find accountability, mentors, and problem solve with other industry professionals facing the same situations,” he explained.

The next chapter for Todd is still unfolding as Wildfire Labs evolves and mastermind, mentorship, and networking grows in the Rapid City business community. The process has taken time and discipline–yet the fulfillment found in helping others grow fuels him to keep developing innovative and valuable ventures.

“Todd is the only person I’d do something like this with. He’s someone who’s not all talk—he executes solidly every day. It’s a privilege to build Wildfire Labs with him,” said Mike.”

WILDFIRE LABS

TODD GAGNE toddgagne@gmail.com 605-390-2817

MIKE VETTER mike@wildfirelabs.io

RIGHT CARE. RIGHT PLACE. RIGHT TIME.

Primary Care is the first point of contact for patients seeking non-urgent health care services. Primary care providers focus on preventive care, routine screenings, managing chronic conditions and addressing common illnesses. Providers develop long-term relationships with their patients to maintain their overall health and well-being.

• Care to manage your general health

Jeffrey D. Partridge, LPL Financial Advisor 1136 Jackson Blvd. Suite 2 | Rapid City, SD 57702 www.partridgefinancial.com | 605-791-7278

• Common infections – strep throat, bladder, sinus

• Earaches

• Immunizations

• Minor injuries – cuts, burns, bruises

• Minor skin conditions –poison ivy

• Nausea/vomiting

• Pregnancy tests

• Preventive services

• Respiratory infections –pneumonia, bronchitis

• Routine checkups

• Vaccinations – tetanus shots, flu shots

Visit Urgent Care or Primary Care NOW for common things that need to be treated soon, but your primary care doctor is not available. Urgent Care is on a walk-in basis and does not require an appointment. Primary Care Now are scheduled appointments for same day needs.

Visit OrthoExpress for orthopedic care that needs to be treated soon but is not life-threatening. OrthoExpress is on a walk-in basis and you do not need to schedule an appointment.

URGENT CARE AND PRIMARY CARE NOW

• Abscesses

• Allergies/ Allergic reactions

• Asthma

• Athlete’s foot/fungus

• Bronchitis

• Common infectionsear, eye, sinus, strep throat, bladder

• Back pain

• Fractures –casting/ splinting

• Hamstring injuries

• Congestion/ Cough/Sore Throat

• Diaper rash

• Fever

• Flu

• Gastroenteritis

• Insect bites

• Labs

• Lacerations/ wounds

• Migraine

• Minor burns

• Injuries to the hands, wrists or shoulders

• Lower extremity injury

• Muscle and tendon strains

• Nausea/ vomiting

• Rashes

• Respiratory infections –pneumonia, bronchitis

• STD testing & treatment

• Stitches

• Stomach discomfort/ nausea

• X-rays

• Sprains

• Strains

• Swollen joints

• Torn bicep, tricep or quadricep tendon

Go to the Emergency Room for serious life, limb, or eye conditions/ injuries.

• Chest pain

• Difficulty breathing

• Eye injuries

• Heavy bleeding

• Large open wounds

• Loss of consciousness

• Major broken bones

• Major burns

• Severe head injury

• Spinal injuries

• Sudden change in vision

• Sudden weakness or trouble talking

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