Middle East and North Africa Edition
NAUTICAL TRAVEL International consultancy, Booz and Company, has identified coastal development as a major opportunity for tourism in the Middle East. However, according to the company, there are areas in need of major reform if the sector is to reach its potential.
The Address Hotels and Resorts, Emaar Hospitality’s flagship brand, has signed a management contract for a hotel in Bali, Indonesia. Marc Dardenne, CEO of The Address Hotels and Resorts, said the property marks a milestone in the brand’s expansion, as the first hotel that will be operated by the company in South East Asia.
3 MOROCCO’S VISION Morocco has embarked on a new 10 year plan for developing tourism in the country – focused on sustainability and quality. A new schema for hotel classification has been revealed as an integral component of the programme.
In This Issue Market Update General News Accommodation News Air Travel News International News Agents’ Corner Travel Tips Travel Talk Who’s Moved Rendezvous Events DECEMBER 11, 2010
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TRAVEL TRADE WEEKLY Editor Laura Warne
IFA Claims Usd115 Million Loan A frosty climate in the Middle East’s real estate financing sector may be thawing, with IFA Hotels and Resorts (IFAHR) securing USD115 million from Standard Chartered Bank for its Fairmont Palm Jumeirah development.
Deputy Editor Louis Dillon Savage Design & Layout Elina Pericleous Sales & Marketing Marianna Tsiamas Dimitris Thomaidis Directors Andreas Constantinides Mary Kammitsi Headquarters P.O. Box 25255 Nicosia 1308 Cyprus Tel: +35722820888 Fax: +35722318958 Website www.traveltradeweekly.travel Emails info@traveltradeweekly.travel editorial@traveltradeweekly.travel sales@traveltradeweekly.travel
MENA Exchange Rates Accurate as of 08/12/2010
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oe Sita, president of IFA Hotel Investments, which secured the loan for IFAHR, said the deal marked a shift of the investment mood in the region. “This is the first new foreign bank funding for a Dubai hotel real estate development we have seen in a very long time,” he said. “It is evidence of renewed confidence in the region and the industry and confirmation of ongoing confidence in the IFA Group and its projects on the Palm Jumeirah.” Paul Jurie, global head of alternative investments at Standard Chartered, explained why the bank had chosen to back IFA despite a prevailing mood of caution within the financing community. “Banks like ours are being judicious about arranging financings; we will only back projects, and ultimately companies, in which we believe all the necessary fundamentals are in place for a successful outcome,” he said. “The Fairmont Palm Jumeirah
Currencies shown in red are fixed against the US Dollar COUNTRY UAE (AED) Egypt (EGP) Saudi Arabia (SAR) Lebanon (LBP) Bahrain (BHD) Jordan ( JOD) Syria (SYP) Kuwait (KWD) Qatar (QAR) Oman (OMR) Tunisia (TND) Morocco (MAD) Iran (IRR) Yemen (YER) Algeria (DZD) Libya (LYD)
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hotel is already well underway and is backed by a customer with a successful track record, both in the region and in other parts of the world.”
This is the first new foreign-bank funding for a Dubai hotel... we have seen in a long time Jurie said IFA has already taken funds from Standard Chartered through another company in which it is a stakeholder: Thai company Raimon Land received USD165 million from the bank for its The River development in Bangkok. The latest funding will be used by IFAHR to hasten construction of the hotel, to ensure its opening in the first quarter of 2012. Fairmont Palm Jumeirah
Al Futtaim to Provide General Services at DWC 1USD= 3.69 5.79 3.75 1501 0.37 0.70 47.18 0.28 3.64 0.38 1.45 8.44 10,480 214.52 74.69 1.25
Al Futtaim Services has been granted a contract to provide general aviation services at the new Dubai World Central Al Maktoum International Airport (DWC). Al Futtaim Services is a subsidiary of Al Futtaim Group, which is a diversified company more than 70 years old. The agreement marks the group’s first foray into aviation service provision, according to Omar Al Futtaim, vice chairman of Al Futtaim group. If operations commence as planned, in the third quarter of 2011, Al Futtaim will be the first general services operator at the facility. Omar Al Futtaim signed the agreement for Al Futtaim Group, while Sheikh Ahmed bin Saeed Al Maktoum, president of Dubai Civil Aviation Authority, chairman of Dubai Aviation City Corporation, and CEO of Emirates Airline and Group, signed on behalf of DWC. DECEMBER 11, 2010
Nautical Tourism Could be Missed Opportunity International consultancy, Booz and Company, has identified coastal development as a major opportunity for tourism in the Middle East. However, according to the company, there are areas in need of major reform if the sector is to reach its potential.
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lessandro Borgogna, principal at Booz and Company, outlined just how strong growth could be. “The demand for marina berths is expected to more than double by 2015 to about 82,000 berths, with the GCC and Egypt expected to account for the bulk of the demand,” he said. “If MENA governments take the right steps to develop the sector, this number could approximately quadruple by 2025.” However, Booz and Company predicted that the marina developments already underway in the region are unlikely to meet growing demand. “In order to meet this frenzied growth in marina demand, developers will have to make capital investments of USD200 billion to USD300 billion in the next 15 years,” Borgogna said. “The development of marina leisure resources must keep pace with the growing demand if the MENA region is to achieve the economic benefits that marine tourism can bring.” According to Fadi Majdalani, partner at Booz and Company, those economic
benefits are wide ranging. “Nautical tourism boosts regional economies by encouraging foreign spending on domestically produced goods and services, increasing governmental revenues through taxes, and creating employment,” he said. In order to promote nautical tourism in the region Booz and Company recommended: streamlining regulatory bureaucracies; nurturing a nautical culture; creating a network of marinas; promotional campaigns focused on the segment; and effective programmes of environmental sustainability.
Yachting
MENA governments ... need to create an environment conducive to the sector's development
Dubai Marina DECEMBER 11, 2010
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Morocco’s Visions of the Future: New 10 Year Plan Morocco has embarked on a new 10 year plan for developing tourism in the country – focused on sustainability and quality.
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new schema for hotel classification has been revealed as an integral component of the programme. Named Vision 2020 the plan replaces the preceding Vision 2010 programme which aimed at increasing tourism volume to the country. Morocco is expected to receive a total of 9.3 million tourist arrivals in 2010, according to figures from the World Tourism Organisation (UNWTO), falling short of the set goal of 10 million visitors. However, Morocco managed strong growth – nearly doubling its arrivals over
the period of Vision 2010 – growth which continued throughout the market breakdown of 2008 to 2010. Income generated from tourism came close to tripling in the same timeframe, according to the UNWTO. Morocco’s ruler, King Mohammed VI, affirmed the importance of tourism to his country upon the inauguration of the new plan, which has been under study since 2007, according to the Moroccan national news service. As part of the programme Morocco will instate a new hotel classification system, designed by the UNWTO. The UNWTO has been drawn in as a partner in Morocco’s tourism
Now is the time ... to ensure the sustainability of these gains by focusing on quality of services offered to tourists
King Mohammed VI
development and will be responsible for training auditors to assess accommodation around the country. Talib Rifai, secretary general of the UNWTO said that having achieved high volumes of visitors, quality and sustainability should be the new goals for the Moroccan industry. “Now is the time, through Vision 2020, to ensure the sustainability of these gains by focusing on quality of services offered to tourists,” he said. “UNWTO is very pleased to contribute to this goal through supporting the high quality of standards in hotels and the development of a new hotel classification system in Morocco.”
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- Accommodation
The Address expands to Indonesia The Address Hotels and Resorts, Emaar Hospitality’s flagship brand, has signed a management contract for a hotel in Bali, Indonesia.
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arc Dardenne, CEO of The Address Hotels and Resorts, said the property marks a milestone in the brand’s expansion, as the first hotel that will be operated by the company in South East Asia. “The management contract to operate The Address, The Terrace - Bali marks a new chapter in the evolution of The Address Hotels and Resorts brand as we make our foray into Asia,” he said. “Indonesia is one of the growth markets for The Address Hotels and Resorts, and The Address, The Terrace – Bali fits perfectly with our key operational ethos.”
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The property is owned by PT Teras Nirwana Bali. Construction has not yet begun on the hotel, with the search for appropriate contractors currently under way. The Address Hotels and Resorts has announced that it will be heavily involved in the design process for the hotel, including the choice of interior decoration. Haryono Eddyarto, president of PT Teras Nirwana, said The Address brand would introduce a new kind of hospitality to Bali. “We are privileged to work with The Address Hotels and Resorts on the first signature hotel in Asia,” he said. “The unique approach of The Address to
service and quality will bring a new dimension to the Balinese experience for visitors from around the globe, to this one-of-a-kind hotel.” The property is set on a two hectare block of land and will include 199 rooms when finished.
The unique approach of The Address to service and quality will bring a new dimension to the Balinese experience
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- Air Travel
Cathay Pacific to Link Abu dhabi and Hong Kong Hong Kong based airline, Cathay Pacific, is ready to start flying to Abu Dhabi, having reached an agreement with Abu Dhabi Airports Company (ADAC) for four services per week. Flights will commence on June 2, 2011.
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ccording to ADTA, the route will be used by both leisure and business travellers. Khalifa Al Mazrouei, chairman of ADAC, said Cathay’s choice to fly to Abu Dhabi reflected the growing importance of the city as an aviation hub. “We are delighted to welcome Cathay Pacific to Abu Dhabi, the capital of the United Arab Emirates; it is a clear indication of Abu Dhabi's growing market strength in attracting new partners,” he said. “This announcement comes as a result of Abu Dhabi Airports Company’s aggressive
Cathay Pacific Aircraft
route development strategy and the close co-operation with Abu Dhabi Tourism Authority in demonstrating the benefits to Cathay Pacific of the major economic and tourism transformations underway in Abu Dhabi.” Al Mazrouei said ADTA would continue to develop its relationship with Cathay Pacific.
This announcement comes as a result of Abu Dhabi Airports Company’s aggressive route development strategy
Air Arabia to Fly to Afghanistan Air Arabia will commence operations to Afghanistan on December 16, 2010, with flights to the capital city of Kabul. Four round trip flights per week have been scheduled between Kabul and Air Arabia’s primary hub in the emirate of Sharjah, UAE. AK Nizar, head of commercial department for Air Arabia, emphasised Kabul’s potential as a commercial centre. “The launch of direct service to Kabul, our first destination in Afghanistan, marks another milestone in Air Arabia’s ever growing network,” he said. “Its strategic location along the trade routes of South and Central Asia also makes it a prime hub for trade and commerce.” The route will become Air Arabia’s sixty-sixth destination.
It [is a] strategic location along the trade routes of South and Central Asia Air Arabia aircraft
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- Air Travel
IATA CeO successor Named: Tyler to replace Bisignani Giovanni Bisignani, CEO and director general of the International Air Transport Association (IATA) will retire in July, 2011.
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ony Tyler, CEO of Cathay Pacific, will then step into the role, which Bisignani has held since 2002. Tyler, who was selected by a unanimous vote of IATA’s board, will become only the sixth person to hold the position since the group was founded in 1945. David Bronczek, CEO of FedEx Express and chairman of the IATA Board of Governors, explained the choice. “Tony’s leadership of Cathay Pacific through challenging times prepares him well for the job,” he said. “His knowledge of Asia will help IATA
take advantage of opportunities in the industry’s largest market and his global experience gives Tony the right perspective for our global association. “We are absolutely confident that Tony is the right person to take the association to even greater heights.” Bisignani also endorsed the selection. “Tony is a great recommendation to lead IATA. His deep knowledge of Asia will help position IATA to deliver even greater leadership in this important region,” he said. “I am also confident that the global respect gained during his successful tenure as IATA Chairman from 2009 to 2010 positions him well to fulfil IATA’s
Tony Tyler
mission to represent, lead and serve equally all of our 230 members.” Tyler has been the CEO of Cathay Pacific since 2007 and has worked with the Swire Group – parent company to the airline – since 1977.
UAE Unveils Future Aviation Strategy The UAE General Civil Aviation Authority (GCAA) has revealed its new strategic plan to cover the years from 2011 to 2013. According to Saif Mohammad Al Suwaidi, director general of GCAA, the plan lays down six priorities for the Authority. These include: compliance with International Civil Aviation Organisation (ICAO) safety standards; developing environmental regulations for the aviation sector, while influencing the development of global policies; increasing the UAE’s influence on global civil aviation; improving internal operations; and establishing financial self-sustainability. Sultan bin Saeed Al Mansoori, minister for the economy in the UAE and chairman of GCAA, said the new standards set by the plan would ultimately benefit aviation in the UAE and around the world. Saif Mohammad Al Suwaidi
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UAe Travellers are Third Most Loyal Market for UK Confounding acrimony over the recent FIFA World Cup rivalry, the GCC remains one of the most important markets for the UK inbound travel market.
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he UK’s travel promotion body, VisitBritain, has revealed that visitors from the GCC, and particularly the UAE, are notable for a high ratio of return visits. 91 percent of UAE visitors to Britain return to the country, according to a survey conducted by VisitBritain – a rate beaten only by Luxembourg and Ireland. Carol Maddison, UAE manager for VisitBritain, said the Olympic Games in 2012 would spur further visits from the GCC, which would then
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generate ongoing business. “We are hoping that visitors from the UAE and across the Middle East will be further inspired to visit Britain either before or during the Games, and we are particularly looking forward to welcoming younger visitors, who once they experience the UK, will return again and again,” she said. The loyalty survey took in 50,000 overseas visitors and was carried out as part of the UK Government’s International Passenger Survey. Overall, it revealed that 77 per cent of participants had been to the UK at least once before in the previous 10 years.
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Petra Tourist Patrol
Jordan’s Travel Agents Take Police to School Jordan Inbound Tour Operators Association ( JITOA) is working with tourism police in the country to improve services for travellers. JITOA and the Jordan Tourism Police Department signed a memorandum of understanding (MoU) on December 2. The agreement covers co-operation on improving police service to visitors by training officers for better communication skills. So far 98 officers have begun the training courses, which will teach them English useful for carrying out their jobs. Advanced courses are also planned to prepare them to train the next generation of students. The scheme has been implemented with funding provided by the Jordan Services Modernisation Programme ( JSMP), which is managed by the Jordan Enterprise Development Corporation ( JEDCO) and funded by the European Commission.
Agent’s Insight Name: Renny Johnson Position: Tours Manager Company: Mezoon Holidays and Mezoon DMC Location: Oman Who are you: please tell me a little about yourself and your company? Mezoon is part of a very big corporate house called OMZEST, which was founded in 1972. I have been appointed the task of managing their travel division which covers both inbound and outbound: the inbound under the name of Mezoon Destination Management, while the outbound is Mezoon Holidays.
What is new in Oman? What is new is that they [Oman Tourism Board] are completely focused on inbound. Now they are focusing on the MICE market and this week we have the Asian Beach Games – there are lots of events coming up.
When will Oman hit the big leagues as a destination? Oman is already marked on the world map. The Oman Tourism Board is trying their best and are promoting like anything. It has already started booming. Now in December and January it is very hard to get rooms: most are booked six months in advance.
The Oman Tourism Board is ... promoting like anything Where is the most popular attraction in Oman? The most popular is the fort, which shows the real Omani culture. We also have very long beaches in Oman. I think it is around 17,000km of coastal beaches, more than any other destination in the GCC.
Why is Oman a good destination in the long term? There is nothing to change. We do not need big concrete buildings like some other destinations – we just want to keep it how it is now and market the whole nature of the place.
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don’t Hate the Player, Change the Game So-called emerging markets are set to arrive in a big way over the next five years, with important ramifications for the travel industry. Deloitte Hospitality has released a report full of predictions for the period and stated that the Middle East has an opportunity to change the game as the world shifts away from the west. Seven major factors were identified by Deloitte as being crucial for taking advantage of the changing markets. Emerging Markets By 2015, China and India are set to have greater absolute tourism growth than the UK, France or Japan. The Middle East is well positioned to capitalise on a huge upswing in outbound travel from these countries, with strong route networks linking them to destinations across the region. Brand Rigour in branding will become more important, as social media entrench product identities deeper into the lives of consumers. Alex Kyriakidis, global managing partner of tourism hospitality and leisure at Deloitte, explained the importance of this trend. “The transparency of social media will highlight any inconsistencies in the delivery of the brand, and will provide a quick and enriching communication channel between brand and consumer,” he said. “The most successful brands will be those that embrace and learn to harness social media rather than underestimate or fight against its influence.”
Demographics Growing middle classes in China and India, along with an aging population in traditional western feeder markets are set to become major factors. According to Robert O'Hanlon, partner in charge of tourism hospitality and leisure at Deloitte, the key to attracting boomers is appealing to their 'forever young' attitude and desire for experiential travel.
Sustainability According to Deloitte, sustainability will become a defining issue for the industry in 2015 and beyond. Rising populations and increasingly scarce resources will provide a challenging business environment in which sustainability will need to be embedded within all facets of the hospitality industry.
Crisis Management The report found that the key to the hospitality industry's survival of unpredictable shocks is to establish appropriate responses, protocols and risk management programs. Operators also need to capitalise on new opportunities that may present themselves in challenging times. Talent Maintaining a good service staff can make or break a travel business. According to the report, the average hotelier spends 33 percent of revenue on labour costs, but employee turnover in the industry is as high as 31 percent. Make sure you have strategies in place to hold on to your indispensable personnel. Technology Invest in technology. “The battle to drive bookings through proprietary websites will continue, but all major operators will also develop applications and websites for mobile devices to meet consumer demands,” the report recommends. DECEMBER 11, 2010
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Allessandro Borgogna
Tony Tyler
Principal, Booz and Company “The MENA region is already making efforts to respond to booming demand for marine leisure activities. In the last seven to 10 years, the region has seen an explosion in the construction of marinas. The UAE, Egypt, Bahrain, and Qatar have been spending billions of dollars to vie for the title of the ‘Yacht Capital’ of the region.” Allessandro Borgogna
The [MENA] region has seen an explosion in the construction of marinas
Tony Tyler Incoming CEO, IATA “Giovanni has made IATA’s role critical to the industry by successfully managing IATA’s USD300 billion financial systems while delivering important industry-wide changes. I look forward to the opportunity to build on this solid foundation. Aviation is a dynamic industry. We constantly have to adapt to changing market conditions, new business models, different traffic patterns and frequent crises.”
I look forward to the opportunity to build on this solid foundation
Giovanni Bisignani
Giovanni Bisignani
Current CEO, IATA “After nearly 10 years of crises, challenges and change, I will look forward with confidence to handing over the reins of IATA’s leadership to Tony in July. Until then, I remain fully committed to leading IATA as it strives to make the industry safer, greener and more profitable.”
I remain fully committed to leading IATA Travel Talk is your space – this is a casual forum for travel industry professionals to discuss current issues and share stories. We want to hear from you, so send your comments, questions, frustrations and observations to editorial@traveltradeweekly.travel 12
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Q&A with daniel Weihrauch Overlooking the famous corniche in Beirut, InterContinental Phoenicia Beirut is the flagship property of the InterContinental Hotels Group in Lebanon. Daniel Weihrauch, general manager of the hotel, shared his view on Beirut with Travel Trade Weekly. Travel Trade Weekly: There have Istanbul, three to Dubai, and three to Riyadh. been reports of falling occupancy in The second thing is climate; the Beirut compared to last year – have Mediterranean climate means that it is a you noticed this? great escape for people from the Gulf and Daniel Weihrauch: If you look at the even for people from Europe, because you market in Beirut, the IHG hotels beat or outperform their competition. At the Phoenicia we have actually had the same business levels as last year. 2009 was a record year and for us to be able to match those figures we are very happy. To give an idea, we could go back 10 years – in Beirut 2004 was a record year and then in 2005, because of what happened [the assassination of Prime Minister Rafik Hariri], there were some very tough years. Then we had very strong growth in 2008 and 2009 was the absolute record, but 2010 has also had very good results. In fact, in terms of visitor arrivals, numbers have increased by around 10 percent according to the tourism board. There are some more properties that have come on the market and ones that have been on the market which now have their full inventories available, so this might have pushed occupancy down, but we have had the same levels as last year.
Lebanon... is a gateway to the whole Levant Travel Trade Weekly: Why has Lebanon done so well, while the rest of the world struggles? Daniel Weihrauch: When you look at Lebanon from a tourism point of view, it is amazing what we have. One thing is location- it is five hours to London, four to Paris, one and a half to 14
have guaranteed sunshine. Also, variety – there is a 10 degree temperature difference between the mountains and the coast and Lebanon is very small, only taking around three hours to drive across from south to north. So, there is a very great opportunity for travellers here to see the variety that the place has to offer. I am from Germany and have lived in Dubai and I have people ask me how Beirut is different. I tell them that it is a more authentic city. The life that you can feel here is what makes it so special.
2009 was the absolute record, but 2010 has also had very good results Travel Trade Weekly: What are the challenges of operating in Lebanon? Daniel Weihrauch: Security is a very important issue. It is obviously a very big concern, but since the Doha agreement was put in place in [May] 1998 – so it has been nearly two and half years now – it has been very stable. And with what you could call an economic boom, with growth of almost eight percent, Lebanon has become very attractive for tourism. There are always challenges when running a business. For us, it is people. We have around 1,300 employees here at the
Daniel Weihrauch
Phoenicia so one challenge is to attract new talent. There is almost what you could say is a shortage of talent in Lebanon because people have left to go to other places – to France, to Australia, to Dubai. We try to be something like a talent factory here at the Phoenicia – wherever you go in the Middle East, to another IHG hotel, chances are you will find at least one person who has worked with us here.
Travel Trade Weekly: What are the advantages? Daniel Weihrauch: In terms of advantages, I have to relate back to the destination. Beirut and Lebanon in general are amazing places. For us, every market is important. Obviously leisure, but the business market is very important, MICE is also extremely important. Lebanon has something for everyone. It is a gateway to the whole Levant. DECEMBER 11, 2010
Dassault Falcon
Etihad Airways
Bernard Delouÿe has been named as the new customer service manager in Saudi Arabia, the UAE, Egypt, Jordan and Syria for business jet manufacturer, Dassault Falcon. Delouÿe will provide support to users of Dassault’s line of business jets in the region and will be stationed in Jeddah, Saudi Arabia. He comes from a technical background, with 24 years experience in aviation maintenance, including experience gained in the French military. Dassault Falcon recently opened a regional sales office in Dubai and claims around 60 of its corporate jets are operating around the region – a number which the company expects to grow by 30 percent in the next three years.
Etihad Airways has appointed a new country manager for Kuwait. Nabil Matarweh Hijazine has taken over the role from Magdi Labib, who now is responsible for the airline’s commercial activities in Cairo. Hijazine has come to the position from Etihad’s Tehran office where he was manager. He has 25 years of experience in the aviation industry. Prior to joining Etihad Airways, Hijazine worked as country manager for Qatar Airways in Algiers and Jordan. He has also held a variety of senior sales positions in Jordan, working for Emirates; Air France; British Airways; and
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Royal Jordanian Airways. In addition to his airline experience, Nabil has also managed a travel agency in Jordan. Nabil Matarweh Hijazine
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Religious Travel Fair Launched in Largest Islamic Nation Indonesia, the most populous Muslim nation in the world, will hold its first religious-themed travel exhibition in 2011. Pameran Wisata Religi Indonesia 2011 (PWRI), as the event has been named, will be organised by RajaMICE, a local exhibition management company. PWRI will cover religious travel for all faiths including pilgrimages and other faith-sensitive factors for travellers, such as halal compliant services. Studying the Koran
Panca R Sarungu, CEO of RajaMICE, said he expected strong interest from both Indonesia and international exhibitors. “Travel abroad is often a first choice [for Indonesians], due to the history of religion that occurred both within and outside of Indonesia, we expect 100 local and international exhibitors, including national tourism organisations.” Airlines from the Middle East including Emirates, Etihad Airways, Garuda Indonesia, Qatar Airways, Turkish Airlines, Kuwait Airways, Saudi Arabian Airlines, Gulf Air, Oman Air, and Air Arabia have all been slated to participate. RajaMICE has also partnered with Komunitas Penyelenggara Wisata Muslim (Indonesian Moslem Pilgrimage Travel Operator Community, or KPWM) for the event. Heru Leksono, founder of KWPM, said
Bali religious procession
his group would highlight the range of options available for Muslims who wished to travel without neglecting their faith.
We will not only emphasise Hajj and Umrah products “We will not only emphasised Hajj and Umrah products but also encourage Indonesian Muslims travelling worldwide with halal food and praying slots in the itinerary,” he said.
events Moroccan Travel Market Marrakech, Morocco, January 12-15, 2011 (en.mtm.ma) Exhibition for international travel professionals.
Hobex Tripoli, Libya, January 25-27, 2011 (www.wahaexpo.com/hobex) International hotel business exhibition.
Blossom Japan Tokyo, Japan, January 18-21, 2011 (www.blossomjapan.com) A new invitation-only luxury travel exhibition focusing on the Japanese market.
India Travel Market - Mumbai, Mumbai, India, February 4-6, 2011 (www.indiatravelmart.com) Travel trade show for inbound, outbound and domestic tourism.
Fitur International Tourism Trade Fair Madrid, Spain, January 19-23, 2011 (www.fitur.es) Fitur is a meeting point for tourism professionals to establish lines of action, strategies and business alliances.
Emitt Istanbul Istanbul, Turkey, February 10-13, 2011 (www.emittistanbul.com) Istanbul’s only international trade fair: focused on tourism in the Eastern Mediterranean.
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