Middle East and North Africa Edition
April 16, Issue 75
hyATT hotels & resorts to oPen six ProPerties
Kempinski’s plans to add five new luxury properties to its GCC collection by 2012, which will span across Bahrain, Saudi Arabia and the UAE and are set to bring innovative green and intelligent technology to the region.
hyatt hotels & resorts has announced the 2011 opening of six properties across the UAe, india and the Maldives, in line with the group’s commitment to provide guests with unique accommodation in key destinations.
10 BA codeshAres with royAl JordAniAn British Airways (BA) and its oneworld partner, royal Jordanian (rJ), have cemented closer ties by signing a codeshare agreement.
10 In This Issue
Market Update Weekly News Accommodation News Air Travel News Weekly News Who’s Moved Travel Talk Agents’ Corner Travel Channels Rendezvous Events
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Kempinski’s
GCC Expansion Plans
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TRAVEL TRADE WEEKLY Managing Editor Mary Kammitsi mary@traveltradeweekly.travel Journalists rita Kasziba duncan Macrae Marianna Keen Design & Layout elina Pericleous Sales & Marketing dimitris Thomaidis Directors Andreas constantinides Mary Kammitsi Headquarters P.o. Box 25255 nicosia 1308 cyprus tel: +35722820888 Fax: +35722318958 Website www.traveltradeweekly.travel Emails info@traveltradeweekly.travel editorial@traveltradeweekly.travel sales@traveltradeweekly.travel
Travelport Brings Worldspan to Pakistan Travelport has entered into a multi-year contract with Travel Solutions to provide its Worldspan global distribution system (GDS) to travel agencies in Pakistan.
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ravel solutions, which currently distributes the business service provider’s Galileo Gds in Pakistan and Afghanistan as well as the Galileo and worldspan technology and services in Uzbekistan, will possess exclusive rights to distribute the worldspan platform to Pakistani agencies. travel agents will obtain full access to all content and applications available through the reservation system with on-going technical infrastructure and support. The agreement builds on a well established partnership, reinforced rahib saab, president and managing director, Middle east and Africa, travelport. “expanding our relationship with travel solutions will allow us to strengthen our presence in Pakistan and extend what is a highlyefficient distributor system in the country. They have a great track record of distributing travelport products both in and outside of
Pakistan and understand the technology and support requirements of the local travel trade.” The software, which is renowned for its advanced e-commerce and web-based solutions as well as effective shopping and pricing tools, will allow agencies to gain great benefits, elaborated Ali naqi taqi, ceo, travel solutions.
Expanding our relationship with Travel Solutions will allow us to strengthen our presence in Pakistan “we are excited to extend our footprint and unite the respective strengths of Galileo and worldspan to offer travel agents a complete Gds offering that meets all of their travel technology needs. we see great potential for worldspan in Pakistan and look forward to building the brand over the coming years with the help of our professionalism and dedication to the trade.”
IHG: Sale of Two US Properties MENA Exchange Rates Accurate as of 14/4/2011 currencies shown in red are fixed against the Us dollar COUNTRY UAe (Aed) egypt (eGP) saudi Arabia (sAr) lebanon (lBP) Bahrain (Bhd) Jordan ( Jod) syria (syP) Kuwait (Kwd) Qatar (QAr) oman (oMr) tunisia (tnd) Morocco (MAd) iran (irr) yemen (yer) Algeria (dZd) libya (lyd)
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CURRENCY dirham Pound riyal Pound dinar dinar Pound dinar riyal rial dinar dirham riyal rial dinar dinar
1USD= 3.67 5.96 3.75 1,502.5 0.37 0.71 47.45 0.28 3.64 0.38 1.37 7.82 10,42 215.25 71.67 1.21
InterContinental Hotels Group (ihG) has sold staybridge suites denver cherry creek and holiday inn Atlanta-Gwinnett Place to summit hotel Properties inc. The Us-based real estate investment trust purchased the hotels for a total of Usd17 million. Under a long term management agreement, ihG will continue to manage the 143-room holiday inn, while the 121-room staybridge suites will remain to be operated by ihG under a long term license contract. customary closing requirements and conditions are due to be completed by early May. The two properties generated gross revenues of Usd6.9 million with eBitdA of 2.2 million and eBit of Usd1.5 million, while net book value reached Usd13.4 million. richard solomons, chief financial officer and head of commercial development, ihG, emphasised how the sale of the hotels is in line with ihG’s long term planning. “The sale of the hotels to summit is a further example of our asset strategy in action. we have sold the hotels above net book value, giving us capital we can reinvest to develop our brands.” The strategic relationship between ihG and summit, formed in February, focuses on premium-branded select service hotels in the upscale and midscale without food and beverage sectors. APril 16, 2011
Mövenpick Hotels & Resorts Enters the Philippines Mövenpick Hotels & Resorts has added to its Asian network by undertaking management of the Mövenpick Resort & Spa Cebu, effective as of April 5.
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övenpick’s 15th hotel in Asia, is equipped for both business and leisure visits, offering three executive floors and an executive lounge in addition to a range of luxury facilities. Guests can make use of a fully equipped health club, professional gym, steam room and garden spa as well as choosing from five restaurants and bars. A selection of rooms is available including one and two-bedroom executive spa suites designed in Art deco style. set on its own
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beach on Mactan island, the hotel’s surroundings offer diving, snorkelling and white beaches, while nearby cebu offers shops and a vibrant lifestyle. Manuel osmeña, group chairman of property owner oikonomos international resources corporation, commented on the agreement. “we are delighted to have joined hands with Mövenpick hotels & resorts, a highly regarded international hotel management company. we look forward to a successful collaboration and to further positioning our resort as a preferred leisure destination within the Philippines and Asia.”
Oman Allies with Australia Oman and Australia have signed a memorandum of understanding (MoU) to operate air services between the two countries. The MoU provides four flights a week that will be operated between the sultanate and the cities of sidney, Melbourne, Brisbane and Perth, in addition to an undefined number of services from oman to other Australian destinations. The two parties have finalised a draft for an air transport pact, which took effect on a temporary basis, April 6. on behalf of the sultanate, Abdulrazzaq bin said Mantheri, director of air transport at the omani Aviation Affairs department, signed the MoU which appoints the national carrier, oman Air to utilise the air transport rights, while Virgin Blue Airlines and Qantas Airlines will be representing the Australian element.
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- Accommodation
Kempinski’s GCC Expansion Plans Kempinski’s plans to add five new luxury properties to its GCC collection by 2012, which will span across Bahrain, Saudi Arabia and the UAE and are set to bring innovative green and intelligent technology to the region.
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his year alone, 20 international Kempinski hotels toured the Gcc to showcase the luxury group’s growing portfolio of properties and to strengthen business ties with travel trade partners in the region. Avsar Koc, regional director of sales Middle east, Kempinski hotels, suggested that the move follows trends within the travel industry. “There has been a significant rebound at the higher-end of the travel industry in the past year. while people
are becoming more adventurous in their destination choices, they still desire and appreciate all the comfort and assurance that staying at a well-established global hotel brand offers.” The five properties to open by 2012 and bring new intelligent and clean
technology to the region are, Kempinski hotel & residences Palm Jumeirah dubai; Kempinski hotel Bahrain city centre, Manama; Kempinski hotel, Jeddah; Kempinski hotel, riyadh and Kempinski Al othman hotel, Al Khobar in saudi Arabia.
Mövenpick Hotel Jumeirah Beach Gets Five Stars Mövenpick hotel Jumeirah Beach dubai, has been officially classified as a five star hotel a year after its opening in April 2010. horst walther-Jones, general manager, Mövenpick hotel Jumeirah Beach, spoke of his pride at receiving an official five star classification certificate and plaque from the hotel classification department and the department of tourism and commerce Marketing. “we are truly honoured to receive this five star rating plaque and especially happy to be presented with it, within one year of opening. This recognition is a great reward for our multicultural team, which continuously provides personalised and memorable experiences for our guests. it is their commitment to quality of service that makes our hotel a great place to stay, dine and socialise.” APril 16, 2011
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- Air News
Iberia Expands in the Middle East Under code shares with British Airways (BA), Iberia has added five new Middle Eastern destinations to its route map.
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he spanish airline has launched scheduled flights to Abu dhabi, Bahrain, doha, Kuwait and Muscat in the Middle east as well as cape town, south Africa. As a result of the agreement, iberia also increased capacity to its Johannesburg route to daily flights. The merger of iberia and BA, signed in January, enables passengers of the
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spanish airline to reach BA destinations in Asia and the Middle east and will give them even greater choice in the upcoming months, while the British carrier enjoys access to iberia’s latin American destinations. Passengers also benefit from the merger with seamless connections and favourable timetables in addition to numerous additional advantages, including combined fares.
Dubai Airline Begins Flights to Sohag, Egypt Low-cost airline flydubai has launched flights to sohag, one of egypt’s emerging cultural hubs. sohag is the airline’s third destination in egypt, following Alexandria and luxor, and replaces its Assiut route in response to consumer demand. Ghaith Al Ghaith, ceo, flydubai, commented that dubai and egypt have forged a strong relationship over the years. “we remain committed to strengthening our cultural and trade links. with its treasure-trove of religious, cultural and historic attractions, sohag is an undiscovered cultural gem and we hope the new route will raise sohag’s profile in the UAe and the wider Gcc.” sohag holds a special place in egypt’s cultural history as the birth-place of a number of literary and cultural icons and the surrounding area boasts of a number of important archaeological sites.
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- Air News
Qatar Airways to Service Budapest Route Daily Qatar has taken a step to further expand operations in Eastern Europe by increasing flights on its recently introduced Doha – Bahrain route, to daily.
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he change will be effective from september 14 and will add three additional flights to the current four flights a week. Bucharest will be de-linked from the service, allowing for a direct flight. Akbar Al Baker, ceo, Qatar Airways, commented on the decision. “we have
seen very strong inbound and outbound demand for our hungarian service since our launch just over two months ago. Forecasts look extremely positive, so we couldn’t really hold back but to increase capacity pending aircraft availability to daily non-stop from september, offering more choice and greater convenience to our valued customers.”
The Budapest route had created new connections between the Middle east, Africa and Asia Pacific for passenger traffic in and out of hungary via the airline’s doha hub. The move by Qatar adheres to its expansion plans in eastern europe, which will also include four weekly flights to Bulgaria’s capital city of sofia via Bucharest, effective from september 14.
Air Seychelles to Resume Direct Singapore Flights Air Seychelles announced that it will cease weekly flights to chennai, india, and will resume direct flights to singapore, effective from June 1. singapore flights were previously operating at a loss, so chennai was added to the route in an attempt to make this the hub of its operations in Asia and to also expand
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further into india and other Asian destinations. however, the stop in chennai resulted in an additional two hours flying time and significant extra costs. Maurice loustau-lalanne, executive chairman, Air seychelles, commented on the changes. “our decision to suspend these flights has not been taken lightly as
we had invested money and time to make this route profitable. Unfortunately this is not the case and in the absence of 5th Freedom traffic rights to uplift passengers between chennai and singapore, we had no other option but to suspend our weekly chennai operations as of June.”
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Hyatt Hotels & Resorts Openings
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yatt hotels & resorts has announced the 2011 opening of six properties across the UAe, india and the
Maldives. Thierry Bertin, vice president worldwide sales – south west Asia, hyatt international, commented on the significance of the move. “travellers from the Gcc region look for convenient access to luxurious retreats which provide authentic hospitality. our 2011 property openings offer these elements and are within five hours travel time from key airports in the region.” The 189 room hyatt capital Gate property, conveniently linked to the Abu dhabi national exhibition centre (Adnec), will have a contemporary design, with the hotel’s ‘sky lobby’
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suspended 80m above the ground, offering panoramic views of the city. Another hotel proposed in Abu dhabi is the Park hyatt Abu dhabi hotel and Villas, located on the northern part of saadiyat island. Both properties are scheduled to open in the last quarter of this year. The scheme also involves the first hyatt hotel in the Maldives, where the property commenced operating as the Park hyatt Maldives hadahaa on April 1, as well as three hotels in india. hyatt regency chennai will be the chain’s first foray into south india planned to open in May, while the Park hyatt hyderabad, will later open in the upscale Banjara hills area of hyderabad. Grand hyatt Goa will be set on 28 acres of lush tropical gardens and is scheduled to open in the last quarter of this year .
British Airways Codeshares with Royal Jordanian British Airways (BA) and its oneworld partner, royal Jordanian (rJ), have cemented closer ties by signing a codeshare agreement. The agreement allows customers to buy a BA ticket between heathrow and Amman on a flight that will be operated by rJ. The codeshare goes on sale from April 12 for travel from April 19. Jamie cassidy, area general manager, Asia Pacific, BA, commented on the agreement. “This new codeshare with rJ is a real bonus for our customers wanting to fly to Amman. it’s a strong addition to the destinations BA serves and will prove popular with both direct customers and those connecting from around our global network.”
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Melanie Smith Melanie Smith
Simon Casson Melanie smith has been appointed as general manager at the recently opened Anantara Bangkok sathorn. smith joins Anantara from eaton hotel hong Kong where she worked as hotel manager. Prior to that, she held the same position at langham Place eco resort and spa in Koh lanta, Krabi as well as managerial roles at crowne Plaza and star city hotel in Australia.
Wolfgang M. Neumann wolfgang M. neumann has been appointed as executive vice president and chief operating officer at rezidor, effective May 9. neumann, who succeeds Jacques dubois, brings vast international experience and professional knowledge to his new role. Most recently he held the chief executive officer position at Arabella hospitality Group in Munich, Germany. Prior to that, he served hilton international for over 20 years in several roles, including vice president western and northern europe, senior vice president scandic and nordic region, president UK and ireland as well as president, hilton europe and Africa. Based at rezidor’s head office in Brussels, neumann will report directly to the president and ceo and will be a member of the executive committee.
simon casson has been promoted to regional vice president, Four seasons hotels and resorts. casson, who continues to work as general manager at Four seasons hotel doha, will also oversee the operations of the Four seasons properties in Amman, Jordan; damascus, syria; Beirut, lebanon and cairo at the First residence, egypt. Also included, is the new Four seasons hotel doha at the Pearl, scheduled to open in 2014. he gained experience of 22 years with Four seasons across north America, europe and the past seven years in doha. in his new role, casson will provide guidance to the properties in his region and strategic support on further consolidating their presence in individual markets. Simon Casson
Ian Rydin ian rydin has been appointed as general manager at radisson Blu hotel, dubai downtown. rydin began his career with various food and beverage positions in sweden, Malaysia, london and cyprus, before taking on the position of assistant manager at Montcalm hotel, london. he joined rezidor in 2002 as operations manager in charge for conversions, preopenings and takeover’s, followed by the role of director of future openings. he took on his first general manager position in 2007 at radisson Blu Bosphorus hotel, istanbul. Ian Rydin APril 16, 2011
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Nigel Johnson
Taleb Rifai
Managing Director, Hertz UAE “road accidents in the UAe fell 21 percent from 2009 to 2010 and we want to play our part in making sure that trend continues. Bringing in more vehicles with the most technologically advanced safety features can only help, and this is part of our ongoing policy to support moves to reduce the number of accidents."
UNWTO secretary-general “in the new tunisia and egypt, the younger generations are raring to see their economies boom and their lives improved. This energy and potential, channelled into tourism development, will provide the sustained momentum for future tourism success. Moreover, this new environment will itself become an added attraction for tourists.”
Nigel Johnson
Road accidents in the UAE fell 21 percent from 2009 to 2010 and we want to play our part in making sure that trend continues
Taleb Rifai
In the new Tunisia and Egypt, the younger generations are raring to see their economies boom and their lives improved
Tom Nutley Chairman, ITTFA "Growth markets are an integral part of the future development and success of travel exhibitions. encouraging new and improved relationships in the international tourism trade fair industry is a key objective for the association which will further enable all of our members to obtain maximum benefit from opportunities worldwide". Tom Nutley
Encouraging new and improved relationships in the international tourism trade fair industry is a key objective for the association Travel Talk is your space – this is a casual forum for travel industry professionals to discuss current issues and share stories. We want to hear from you, so send your comments, questions, frustrations and observations to editorial@traveltradeweekly.travel 12
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Agent’s Insight Name: Maher Azizia Position: Manager Company: Sharjah Airport Travel Agency Location: UAE Who are you? i have been working in the travel and tourism industry for 17 years, having my area of work spread out in three different countries in the region. i have been working as a holidays manager in sharjah Airport travel Agency (sAtA) for three years which has contributed to my experience and abilities in the field. sAtA is a full service oriented travel and tourism agency specialised in providing a wide range of services to travellers around the world.
What is your favourite thing about working in the travel industry?
Tunisair Partners with FRAM tunisair has entered into a three-year partnership agreement with the French tour operator, FRAM, which is due to be effective from this winter. The deal builds on a successful collaboration between the airline and the tour operator on regular and charter services of more than 30 years. FRAM recorded a turnover of around eUr18.8 million (Usd27.1 million) with the national carrier, which represents an increase of five percent in passenger traffic on its routes to France in 2010. during the summer and winter months, the airline served over one million passengers, achieving a significant 4.7 percent increase due to a consolidation programme.
in our business we meet with different kinds of customers who hail from different nations, have various customs and traditions, who give you opportunities to learn something new all the time. of course, i enjoy the spirit of teamwork with colleagues from several countries.
When is the best time to visit the UAE? From september, all the way until April, however i also suggest the summer. There are many events in the UAe during the summer months, especially cultural and entertainment, that are really worth participating.
Where would you like to travel to for your next holiday? caribbean and south America. i feel that in that region there is more to explore and discover and also believe that we do not give that region the required promotion and advertising in our markets. i believe that we should do more, which is what that area really deserves.
Why should people come to you for travel advice? long experience and dealing privately with each customer. taking into account the tiniest details when booking, and providing whatever the client's requirements are as fast as possible. it is a sensitive profession, where you provide the service for those who wish to go on holiday, and everything must gain the clients approbation. APril 16, 2011
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Major Players for Future MICE Travel Revealed Meetings and incentive travel is certainly on the rise as Great Hotels of the World indicates that within Europe, Montenegro, Croatia, Turkey, Iceland, the Greek islands and Sardinia will be the destinations to look out for.
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ontenegro has experienced a dramatic growth in the leisure sector over the past few years and is now beginning to emerge as a popular destination for meeting and incentive planners. Also on the Adriatic, croatia is well connected through international airports and tourists are becoming increasingly attracted to the likes of dubrovnik, Zagreb, split and hvar. Boasting luxury resorts, boutique hotels, fully-equipped congress centres and stateof-the-art meeting facilities, are a couple of reasons why Great hotels of the world named turkey an ideal destination for
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meetings and incentives. despite its recent financial woes, iceland is getting firmly back onto the tourism map where the country has some top-class meeting and conference facilities, as well as incentive oerings including visits to hot springs, volcanoes, glaciers, canyons, jeep safaris, camping, dog-sledding and cultural, historical and geological tours. According to Great hotels of the world, enquiries for incentive trips to iceland have doubled in the past six months as meeting planners look for unique and unforgettable destinations. hotels with meetings and conference facilities are in abundance in Greece and with continuous improvements to their
infrastructure and frequent flights, the Greek islands in particular, are a popular choice. crete, rhodes and Mykonos are in high demand right now, with a 20 percent increase in enquiries year-on-year for meetings and incentives in 2011 in comparison to 2010. sardinia, the second-largest island in the Mediterranean sea, has a close proximity and frequent flights to most european cities, as well as an abundance of high quality accommodation and facilities. Beyond europe, Great hotels of the world has marked india, south Africa and seoul, south Korea as the destinations likely to experience the most growth in Mice visitors.
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Q & A with Nazira El Atrache Le Bristol Beirut has long been regarded as one of the major venues for private and corporate events in Lebanon. Nazira El Atrache, general manager, talks about the hotel’s appeal and touches upon the impact of the recent unrest in the Arab world. Travel Trade Weekly: Does Le Bristol Beirut attract broad international clientele through its offering of exclusive weddings and other important personal events? What is your main market for such events? Nazira El Atrache: yes, indeed. The mere fact that we are a well known culinary destination in lebanon and this has been projected to most of the lebanese diasporas living abroad, solicits us as the place where wedding receptions happen. As far as other events are concerned, we also cater to the pharmaceutical sector since we have the appropriate venues and facilities for the related needs. large and mid size international conferences take place also at le Bristol due to the high-tech audio visual equipment, as well as adequate, tailor made facilities.
numbers. our target for this year is to have 70 percent business and 30 percent leisure, however due to the current situation in the Middle east, we may get a 60/40 ratio again.
Since we have peace, and the unrest is overwhelming other vacation destinations, we are attracting more of the European market Nazira El Atrache
Travel Trade Weekly: Have visitor numbers so far in 2011 been affected by the unrest in the country? Travel Trade Weekly: What events Nazira El Atrache: we do not have any are scheduled to take place in Le trouble in the country, it is peaceful, and Bristol Beirut in the coming months? the unrest is overwhelming other vacation Nazira El Atrache: several art and
Travel Trade Weekly: What do you destinations. we in lebanon are attracting think makes your wedding and more of the european markets. so, definitely because of the troubles in the personal events offering distinctive? Nazira El Atrache: in addition to the Middle east, Arab tourists are less willing exquisite culinary aspect, we have two major reasons. First of all, we have a team of experts who dress a table at the parents’ house of the newlywed couple, where the groom goes to pick up his bride. secondly, le Bristol is a landmark for most of the lebanese wedding receptions and has been for generations. This indicates that when couples get married at le Bristol, they generally bring their children to have their wedding at the property too.
to go on vacation. in terms of visitor numbers, there has been 26 percent less in January, 50 percent less in February and 26 percent less in March. however April is appearing more positive.
travellers made up 60 percent and leisure travellers 40 percent of our guest
speech, authentic destination, and most of all it represents continuity.
music events as well as press conferences. Just to mention some names, chris norman, the famous singer and the renowned comedy theater, cham Gate.
Because of the troubles in the Middle East, Arab tourists are less willing to go on vacation
Travel Trade Weekly: Le Bristol Beirut is famous for hosting conferences between national and Travel Trade Weekly: What VIP international dignitaries. Why do you guests have attended the hotel so far think they choose to host their events in 2011? Nazira El Atrache: As far as the music at your hotel? Travel Trade Weekly: What ratio of Nazira El Atrache: le Bristol is a festivals’ season is concerned, it has not leisure and business clientele does the heritage, a welcoming platform for all started yet for this year, however we do hotel attract? those who want to have an impact on what receive all the main performers in Nazira El Atrache: in 2010, business lebanon is about. This meaning a safe, free Baalbeck, Beiteddine and Byblos festivals.
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we have hosted previously Michael Bolton, roch Voisine and many others. 15
New Check-In Service Opens in Abu Dhabi Exhibition Centre
Hotel Apprenticeships Offered in Conjunction with ATM
The Abu Dhabi international Airport expo check-in has opened at the Abu dhabi national exhibition centre (Adnec), capable of handling passenger and full baggage check-in for Abu dhabi national Airport. The facility is the only fully operational airport check-in facility in a Middle eastern exhibition centre, and replaces the hand-baggage only counter that has existed at Adnec since 2008. The expo check-in will initially serve passengers of etihad Airways, Gulf Air, egypt Air, Air india, Air india express, Pakistan international Airlines, sudan Airways and Jet Airways. Passengers will be able to book their Golden class services from this new facility and will be offered a left-luggage service that will be available to all visitors at Adnec. humaid Al dhaheri, chief sales & marketing officer, Adnec, commented that the new check-in facilities further augments the centre’s status as a location that is growing in significance with each passing year.
Arabian Travel Market (AtM) and hotel group Millennium & copthorne Middle east are offering three apprenticeships to aspiring hotel professionals. Prospective candidates can apply for one of three separate positions in human resources, sales and marketing and trainee management, with each position carrying its own series of tasks to complete. chris watson, regional head of human resources Middle east & Africa, Millennium & copthorne Middle east holdings, explained what kind of people they were looking for. “The winning candidate for each position will be chosen based on flair, competency and above all commitment to live up to the Millennium & copthorne brand values.” candidates must submit their cV through a dedicated section on the Arabian travel Market website to begin their applications.
Events Arabian Hotel Investment Conference (AHIC) Dubai, UAE, April 30 - May 2, 2011 (www.arabianconference.com) industry’s investors, owners and operators discuss and explore the investment opportunities in the region.
International Pow Wow 2011 San Francisco, USA, May 21-25, 2011 (www.ustravel.org/events/international-pow-wow) An international marketplace and the largest generator of Visit UsA.
Arabian Travel Market Dubai, UAE, May 2-5, 2011 (www.arabiantravelmarket.com) The Middle east’s largest travel and tourism exhibition.
IMEX Frankfurt, Germany, May 24-26, 2011 (www.imex-frankfurt.com) worldwide exhibition for incentive travel, meetings and events.
Indaba Durban, South Africa, May 7-10, 2011 (www.indaba-southafrica.co.za) showcases the widest variety of southern Africa's best tourism products.
CITY FAIR The European Cities Travel Workshop London, UK, 20 June, 2011 (www.cityfair.travel) A one day event of pre-scheduled appointments dedicated to the sector of city tourism.
The Hotel Show Dubai, UAE, May 17-19, 2011 (www.thehotelshow.com) hospitality event for the MenA, Gcc and emerging markets.
AIBTM Baltimore, USA, June 21-23, 2011 (www.aibtm.com) Us event for the business travel and meetings industry.
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