30 MINUTES WITH…
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t’s no secret that property managers are often used as a battering ram, caught in the middle of the landlord’s wants and the tenant’s needs. It’s no simple task managing the competing interests of varying parties, and the complex nature of the job often sees property managers leave the profession soon after entering it.
MEN ON A MISSION Scott Bateman and Brock Fisher want to change all that. The two PropTech visionaries are leading the charge in Agentplus’s push to create a new, industry-leading build of its core product. Agentplus is an Australian property management software business focused on solving challenges for all of the people in property – the renters, the owners and the property managers.
“Incremental change is not something we find viable or attractive, so we’re really focusing on turning the customer experience on its head.” – Brock Fisher
BIGGER, BETTER AND BOLDER 30 MINUTES WITH SCOTT BATEMAN AND BROCK FISHER
A NEW VERSION of Agentplus is on its way, with more
intuitive features than ever before. Kylie Dulhunty sat down with Scott Bateman and Brock Fisher to find out what the new platform will mean for property managers, landlords and tenants.
8 ELITE AGENT • MAR 2020
Scott, as Agentplus Chief Executive Officer, and Brock, as Head of Product, remain coy about the name of the new product, but they promise it will be bigger, better and much more innovative than what’s currently available in the property management software market. “We’re not just doing things five per cent or 10 per cent better,” Brock says. “Incremental change is not something we find viable or attractive, so we’re really focusing on turning the customer experience on its head.” Scott says the new platform aims to overcome two long-term challenges in the industry, namely software usability and the high rate of property manager burnout. “One of the big challenges that the old Agentplus of the past had was because it was such a comprehensive system, it was also incredibly difficult to learn how to use,” he says. “One of the other critical things we are trying to solve with the new product is how transient the property manager workforce is. “The rate of attrition is scary and some of the data that we’ve seen is that property
