How Aston Lark can help

IN AN increasingly faceless world, the people at Aston Lark care. That’s what sets them apart.

Putting the customer first has garnered the insurer more than 200,000 clients across the UK and Ireland, with a Feefo customer experience rating of 4.7 out of 5.

The company is one of the UK’s top three independent chartered insurance brokers, with 2,000-plus staff in more than 70 offices placing over £1.2 billion of premiums into the market each year.

Consequently, the scope of its expertise is enormous. What’s more, it spans all commercial sectors, with an in-house claims team on hand when you need them most.

Aston Lark’s range of solutions encompasses business insurance, personal insurance and employee benefits.

In addition, the Chartered Insurance Institute (CII) has recognised its professionalism by awarding it the coveted status of corporate Chartered Insurance Brokers.

This prestigious designation signifies that it’s committed to pursuing the highest standards, adhering to ethical good practice, and helping staff achieve professional qualifications.

The right advice for SMEs

Running a small business is always personal, so your SME insurance should be too. That’s why Aston Lark’s team takes the time to get to know your business, to find you precisely the right cover.

Wherever you are, you’re in reach of an Aston Lark office. Its brokers are always close by for a catch-up, business meeting or simply to drop in and see how you’re getting on.

With over 12,000 SME customers in its care, the insurer is well aware there’s no off-the-shelf policy that covers small businesses properly. With that in mind, its brokers put in the hours to understand what you do and what makes your business tick.

You’ll get a dedicated account handler so you can talk to the same person every time, backed up by Aston Lark’s longstanding experience and a national reach that enables it to negotiate competitive prices.

Whatever your size and sector, its teams pride themselves on finding you the ideal policy – the “Goldilocks” insurance that’s just right. Unlike a call centre or comparison site, they care about your business and recognise the investment of blood, sweat, and tears that goes into running an SME. Conscious that many small business owners don’t work conventional nine-to-five hours, Aston Lark’s employees are on call early and late to discuss your insurance needs.

They offer a range of covers, which they’re always happy to talk through. And should you need to make a claim, they’ll make this stressful experience as easy as possible.

The company’s in-house teams will guide you through the claims process from end to end, making sure they get your business back to normal quickly and seamlessly.

For full details of its SME insurance service visit: www.astonlark.com