1
2
Message from the CEO
3
4
David Castañeda, CEO
5
6
+ 40 + 300
98.8 %
92.3 %
94.4 %
7
8
€733k
0.22
€1,531k
3.20 %
96.8 %
91.1 %
1094.57
9
10
11
/
/
/
12
13
14
15
16
/ / /
/
17
18
19
20
/ /
/ /
21
22
/
/
/
23
TOUCHPOINT
ANNUAL CSAT AVG*
24
25
26
David Castañeda
Luis Alonso
Carlos Mueller
Noelia Vázquez
Narcis Vidal
27
/
/ / / /
28
29
30
/
/
/
31
/
/
/
/
/
32
33
34
35
36
37
/ / /
/
MATERIALITY MATRIX IDENTIFICATION
PRIORITISATION
VALIDATION
38
MEDIUM LOW
RELEVANCE FOR INTEREST GROUPS
HIGH
MATERIAL TOPICS
LOW
MEDIUM RELEVANCE FOR ELIX POLYMERS
HIGH
39
SUPPLIERS
ELIX
40
DISTRIBUTION
SOCIETY
41
42
43
/
/
/
/
44
45
46
47
Circular economy is innovation and sustainability.
48
49
50
/
/
/
/
/
51
52
/ / /
/
/
53
Objective 2019
Performance
Objective 2020
54
55
56
57
/ / /
/ / /
58
/
/
/ /
/ /
/
59
60
61
62
1
Men
63
64
/ /
/ / / / / / /
65
66
67
68
69
70
71
72
73
/
/
/
/
/
74
75
/
/
/
/
/
/
/
/ / / /
/ /
/
/
/
/
/
/ /
/
/ /
/ /
/
76
77
OPERATIONAL BASE
/ /
78
79
80
/
/
/
/
/
/
81
82
83
84
85
86
87
88
89
/
/
90
91
/ / / /
92
93
94
95
96
/ /
97
/
/
98
99
/
/
/
/
100
101
/ /
/
/ /
102
/
/
103
104
GRI STANDARDS
GRI 101: FOUNDATION 2016 GRI 102 GENERAL DISCLOSURES 2016 ORGANIZATION PROFILE
PAGE O DIRECT RESPONSE
OMMISIONS
SUSTAINABLE DEVELOPMENT GOALS
GLOBAL COMPACT
105
GRI STANDARDS
STRATEGY
ETHICS AND INTEGITY
GOVERNANCE
STAKEHOLDER ENGAGEMENT
PAGE O DIRECT RESPONSE
OMMISIONS
SUSTAINABLE DEVELOPMENT GOALS
GLOBAL COMPACT
106
GRI STANDARDS
REPORTING PRACTISES
PAGE O DIRECT RESPONSE
OMMISIONS
SUSTAINABLE DEVELOPMENT GOALS
GLOBAL COMPACT
107
GRI STANDARDS
PAGE O DIRECT RESPONSE
OMMISIONS
SUSTAINABLE DEVELOPMENT GOALS
GLOBAL COMPACT
108
GRI STANDARDS
GRI 200 ECONOMIC ECONOMIC PERFORMANCE GRI 103: MANAGEMENT APPROACH 2016
GRI 201: ECONOMIC PERFORMANCE 2016
PAGE O DIRECT RESPONSE
OMMISIONS
SUSTAINABLE DEVELOPMENT GOALS
GLOBAL COMPACT
109
GRI STANDARDS
MARKET PRESENCE GRI 103: MANAGEMENT APPROACH 2016
GRI 202: MARKET PRESENCE 2016
PROCUREMENT PRACTICES GRI 103: MANAGEMENT APPROACH 2016
PAGE O DIRECT RESPONSE
OMMISIONS
SUSTAINABLE DEVELOPMENT GOALS
GLOBAL COMPACT
110
GRI STANDARDS
GRI 204: PROCUREMENT PRACTICES 2016
ANTI-CORRUPTION GRI 103: MANAGEMENT APPROACH 2016
PAGE O DIRECT RESPONSE
OMMISIONS
SUSTAINABLE DEVELOPMENT GOALS
GLOBAL COMPACT
111
GRI STANDARDS
GRI 205: ANTI-CORRUPTION 2016
ANTI-COMPETITIVE BEHAVIOR GRI 103: MANAGEMENT APPROACH 2016
GRI 206: ANTI-COMPETITIVE BEHAVIOR 2016
PAGE O DIRECT RESPONSE
OMMISIONS
SUSTAINABLE DEVELOPMENT GOALS
GLOBAL COMPACT
112
GRI STANDARDS
GRI 300 ENVIRONMENTAL MATERIALS GRI 103: MANAGEMENT APPROACH 2016
GRI 301: MATERIALS 2016
PAGE O DIRECT RESPONSE
OMMISIONS
SUSTAINABLE DEVELOPMENT GOALS
GLOBAL COMPACT
113
GRI STANDARDS
ENERGY GRI 103: MANAGEMENT APPROACH 2016
GRI 302: ENERGY 2016
PAGE O DIRECT RESPONSE
OMMISIONS
SUSTAINABLE DEVELOPMENT GOALS
GLOBAL COMPACT
114
GRI STANDARDS
WATER GRI 103: MANAGEMENT APPROACH 2016
PAGE O DIRECT RESPONSE
OMMISIONS
SUSTAINABLE DEVELOPMENT GOALS
GLOBAL COMPACT
115
GRI STANDARDS
GRI 303: WATER 2016
BIODIVERSITY GRI 103: MANAGEMENT APPROACH 2016
PAGE O DIRECT RESPONSE
OMMISIONS
SUSTAINABLE DEVELOPMENT GOALS
GLOBAL COMPACT
116
GRI STANDARDS
GRI 304: BIODIVERSITY 2016
PAGE O DIRECT RESPONSE
OMMISIONS
SUSTAINABLE DEVELOPMENT GOALS
GLOBAL COMPACT
117
GRI STANDARDS
EMISSIONS GRI 103: MANAGEMENT APPROACH 2016
GRI 305: EMISSIONS 2016
PAGE O DIRECT RESPONSE
OMMISIONS
SUSTAINABLE DEVELOPMENT GOALS
GLOBAL COMPACT
118
GRI STANDARDS
PAGE O DIRECT RESPONSE
OMMISIONS
SUSTAINABLE DEVELOPMENT GOALS
GLOBAL COMPACT
119
GRI STANDARDS
EFFLUENTS AND WASTE GRI 103: MANAGEMENT APPROACH 2016
PAGE O DIRECT RESPONSE
OMMISIONS
SUSTAINABLE DEVELOPMENT GOALS
GLOBAL COMPACT
120
GRI STANDARDS
GRI 306: EFFLUENTS AND WASTE 2016
PAGE O DIRECT RESPONSE
OMMISIONS
SUSTAINABLE DEVELOPMENT GOALS
GLOBAL COMPACT
121
GRI STANDARDS
ENVIRONMENTAL COMPLIANCE GRI 103: MANAGEMENT APPROACH 2016
GRI 307: ENVIRONMENTAL COMPLIANCE 2016
PAGE O DIRECT RESPONSE
OMMISIONS
SUSTAINABLE DEVELOPMENT GOALS
GLOBAL COMPACT
122
GRI STANDARDS
PAGE O DIRECT RESPONSE
SUPPLIER ENVIRONMENTAL ASSESSMENT GRI 103: MANAGEMENT APPROACH 2016
GRI 308: SUPPLIER ENVIRONMENTAL ASSESSMENT 2016
OMMISIONS
SUSTAINABLE DEVELOPMENT GOALS
GLOBAL COMPACT
123
GRI STANDARDS
GRI 400 SOCIAL EMPLOYMENT GRI 103: MANAGEMENT APPROACH 2016
GRI 401: EMPLOYMENT 2016
PAGE O DIRECT RESPONSE
OMMISIONS
SUSTAINABLE DEVELOPMENT GOALS
GLOBAL COMPACT
124
GRI STANDARDS
PAGE O DIRECT RESPONSE
LABOR/MANAGEMENT RELATIONS GRI 103: MANAGEMENT APPROACH 2016
GRI 402: LABOR/MANAGEMENT RELATIONS 2016
OMMISIONS
SUSTAINABLE DEVELOPMENT GOALS
GLOBAL COMPACT
125
GRI STANDARDS
PAGE O DIRECT RESPONSE
OCCUPATIONAL HEALTH AND SAFETY GRI 103: MANAGEMENT APPROACH 2016
GRI 403: OCCUPATIONAL HEALTH AND SAFETY 2016
TRAINING AND EDUCATION GRI 103: MANAGEMENT APPROACH 2016
OMMISIONS
SUSTAINABLE DEVELOPMENT GOALS
GLOBAL COMPACT
126
GRI STANDARDS
PAGE O DIRECT RESPONSE
GRI 404: TRAINING AND EDUCATION 2016
65
DIVERSITY AND EQUAL OPPORTUNITY GRI 103: MANAGEMENT APPROACH 2016
OMMISIONS
SUSTAINABLE DEVELOPMENT GOALS
GLOBAL COMPACT
127
GRI STANDARDS
PAGE O DIRECT RESPONSE
GRI 405: DIVERSITY AND EQUAL OPPORTUNITY 2016
NON-DISCRIMINATION GRI 103: MANAGEMENT APPROACH 2016
GRI 406: NON-DISCRIMINATION 2016
OMMISIONS
SUSTAINABLE DEVELOPMENT GOALS
GLOBAL COMPACT
128
GRI STANDARDS
PAGE O DIRECT RESPONSE
OMMISIONS
FREEDOM OF ASSOCIATION AND COLLECTIVE BARGAINING GRI 103: MANAGEMENT APPROACH 2016
GRI 407: FREEDOM OF ASSOCIATION AND COLLECTIVE BARGAINING 2016
SUSTAINABLE DEVELOPMENT GOALS
GLOBAL COMPACT
129
GRI STANDARDS
SUPPLIER SOCIAL ASSESSMENT GRI 103: MANAGEMENT APPROACH 2016
GRI 414: SUPPLIER SOCIAL ASSESSMENT 2016
PAGE O DIRECT RESPONSE
OMMISIONS
SUSTAINABLE DEVELOPMENT GOALS
GLOBAL COMPACT
130
GRI STANDARDS
CUSTOMER HEALTH AND SAFETY GRI 103: MANAGEMENT APPROACH 2016
GRI 416: CUSTOMER HEALTH AND SAFETY 2016
PAGE O DIRECT RESPONSE
OMMISIONS
SUSTAINABLE DEVELOPMENT GOALS
GLOBAL COMPACT
131
GRI STANDARDS
MARKETING AND LABELING GRI 103: MANAGEMENT APPROACH 2016
GRI 417: MARKETING AND LABELING 2016
SOCIOECONOMIC COMPLIANCE GRI 103: MANAGEMENT APPROACH 2016
PAGE O DIRECT RESPONSE
OMMISIONS
SUSTAINABLE DEVELOPMENT GOALS
GLOBAL COMPACT
132
GRI STANDARDS
GRI 419: SOCIOECONOMIC COMPLIANCE 2016
PRODUCT AND PROCESS INNOVATION GRI 103: MANAGEMENT APPROACH 2016
PAGE O DIRECT RESPONSE
OMMISIONS
SUSTAINABLE DEVELOPMENT GOALS
GLOBAL COMPACT
133
GRI STANDARDS
PAGE O DIRECT RESPONSE
MEMBERSHIP OF INDUSTRY SUSTAINABILITY INITIATIVES GRI 103: MANAGEMENT APPROACH 2016
CUSTOMER CARE (POST-SALES SERVICE) GRI 103: MANAGEMENT APPROACH 2016
OMMISIONS
SUSTAINABLE DEVELOPMENT GOALS
GLOBAL COMPACT
134
GRI STANDARDS
LIFE CYCLE ANALYSIS GRI 103: MANAGEMENT APPROACH 2016
PAGE O DIRECT RESPONSE
OMMISIONS
SUSTAINABLE DEVELOPMENT GOALS
GLOBAL COMPACT
135
GRI STANDARDS
PAGE O DIRECT RESPONSE
SUSTAINABILITY MONITORING OF PORTFOLIO PRODUCTS GRI 103: MANAGEMENT APPROACH 2016
PROMOTION OF CIRCULAR ECONOMY GRI 103: MANAGEMENT APPROACH 2016
OMMISIONS
SUSTAINABLE DEVELOPMENT GOALS
GLOBAL COMPACT
136
GRI STANDARDS
PAGE O DIRECT RESPONSE
OMMISIONS
SUSTAINABLE DEVELOPMENT GOALS
GLOBAL COMPACT