PROJ 330 Human Resources and Communication in Projects – Entire Course
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PROJ 330 Human Resources and Communication in Projects – Entire Course devry proj330 week 1 discussion dq1 & dq 2 dq 1 Attributes of an Effective Project Manager (graded) Compare and contrast attributes that are most and least important to a project manager when building a team. Provide a work or project example to support your answer. Back up your answer with relevant research and citations. dq 2 Team Performance (graded) There is a set of four criteria used to perform a team performance analysis: productivity, cohesion, learning, and integration. How would you weight each category? Would each be weighted equally? Provide a work or project example to support your answer. Back up your answer with relevant research and citations.
devry proj330 week 2 discussion dq1 & dq 2
dq 1 Project Organizational Structures (graded)
Choose from the existing organizations (Microsoft, Harley Davidson, Wells Fargo, WalMart, Johnson and Johnson) or a large organization of your choosing, and tell us what kind of organizational structure this company follows. Provide specific examples for your choice, and illustrate with types of projects these companies might undertake. dq 2 Organizational Team Involvement (graded)
Read Exhibit 11-14 on page 291 of your text, and answer the following questions: What type of organization was ISE Communication before the reorganization: matrix, functional, or project? Explain your reasoning.
Why did the employees miss the bureaucratic control of the organization? Give an example of a company that you find in your research that supports your point.
devry proj330 week 3 discussion dq1 & dq 2 dq 1 Rewarding Teams (graded)
Why should a project manager emphasize group rewards over individual rewards? dq 2 Team Building (graded)
There are three phases in building a team: the task, the people, and the relationships. Which phase would you consider most important to your success in building a cohesive team? Describe why you think that phase is most important. Use a work or project example to illustrate your thinking.
devry proj330 week 4 discussion dq1 & dq 2 dq 1 Relationship and Task Conflict (graded)
What are the key differences between relationship and task conflict? In groups, why is task conflict more productive than relationship conflict?
dq 2 Diversity (graded)
What are the key advantages of having teams composed of diverse members? Provide research and citations as well as specific project examples to support your answer. devry proj330 week 5 discussion dq1 & dq 2 dq 1 Individual and Group Decision Making (graded)
In what situations would individuals be more effective decision makers than groups? In what situations would groups be better decision makers than individuals? dq 2 Groupthink (graded)
What are symptoms of groupthink? What problems and shortcomings can arise in the decision-making process as a result of groupthink? devry proj330 week 6 discussion dq1 & dq 2 dq 1 Team Communications (graded)
What are some of the possible biases and points of error that may arise in team communication systems? Use relevant research and citations. Please provide relevant work or project examples to support your thinking.
dq 2 Team Creativity (graded)
What are the differences between convergent and divergent thinking? What factors stimulate divergent thinking, and why? Please provide relevant work or project examples to support your thinking. devry proj330 week 7 discussion dq1 & dq 2 latest 2016 july dq 1
Myers-Brigg Indicator (graded) You are the civil engineering foreman in charge of a 24-person group whose charter is to erect 3,000 tents for refugees who lost their homes in an earthquake. You have 10 days to accomplish erecting the tents.Based on the team member resumes you received, you selected four people (two men, two women) to be team chiefs of six-person details (4 X 6 = 24 group members). The first one is Mary; she is an extrovert (ESTJ). The second is Joe, and he is a sensing data gatherer (ISTP). The third is Amy, and she is a thinker versus a feeling-type (INTJ). Finally, Ted is a judging versus a perceiving type of fellow (ENFJ). There are going to be some tense, tough days ahead. Your work will have to be coordinated with utilities personnel, emergency workers, firefighters, police, care organizations, temporary housing units organizations, and many other people and groups. Many stakeholders are involved. Given the scenario above, tell how you will communicate with each team leader when delivering complex information in a stressful situation. Propose effective communication techniques for the different personality types. Use relevant research to back up your points.
dq 2 Individual and Team Identity (graded)
What are some of the challenges inherent in maintaining both individual and team identity? devry proj330 week 3 quiz
1.
1. Question : (TCO 1) What are some challenges of the future that point to importance of teams? : Competition Information Age Stability A and B Question 2. Question : (TCO 1) Which of the following is NOT TRUE about teams and teamwork? : Experimenting with failures leads to better teams. Teams are not always the answer. Conflict among team members is always a bad thing. Strong leadership is not always necessary for strong teams. Question 3. Question : (TCO 1) A leader has two main functions: : A design function and a coaching function An analyze and improve function To take the team on retreats and to teach teams to compete To control the team and to make decisions Question 4. Question : (TCO 2) Team design: : includes the basic structure of the organization refers to the observable structure of the team is the personality of a team includes the unstated, implicit aspects of the team Question 5. Question : (TCO 2) Social Inhibition: : occurs at a precise point between boredom with a task and intense pressure occurs when teams perceive their goals as a challenge occurs when a person is highly engaged in a task occurs when people are the center of attention and are concerned with discrepancies between their performance and standards of excellence Question 6. Question : (TCO 2) Organizational context includes: : the basic structure of the organization the information system the education system all of the above Question 7. Question : (TCO 2) Gainsharing is: : geared toward production-oriented workers easy to implement risky if base pay is reduced none of the above Question 8. Question : (TCO 2) Inflation bias is:
: when we perceive other information we learn about a person in line with our initial perceptions an appraisal cost when employees are primarily motivated by extrinsic incentives when raters positively distort performance ratings when they anticipate giving feedback to rates Question 9. Question : (TCO 3) ___ is a source of power based on a person’s holding of a formal position: : Expert power Legitimate power Referent power Reward power Question 10. Question : (TCO 4) Groups pass through five stages of group development that include: : dependency and inclusion, trust and structure role negotiation status competition pseudostatus characteristics
devry proj330 week 5 quiz
1.
1. Question : (TCO 4) Newcomers can pose a threat to a team because: they have a fresh and relatively objective view of the team which causes them to ask questions that can be unsettling they experience more conflict and less group identification they are less confident about their performance they are more likely to be accepted by old-timers Question 2. Question : (TCO 5) The three types of tasks a team performs are: tactical, problem solving, and diversity tactical, problem solving, and creative authoritative, problem solving, and creative prescriptive, goal-oriented, and high performance. Question 3. Question : (TCO 5) ____ is the classic assembly line or division of labor Pooled interdependence Sequential interdependence Egalitarian values Meritocratic values Question 4. Question : (TCO 5) The desire to create a shared sense of membership is/are: meritocratic values egalitarian values sequential interdependence reciprocal interdependence Question 5. Question : (TCO 5) Perceptual conflict: occurs at a precise point between boredom with a task and intense pressure. occurs when teams perceive their goals as a challenge. occurs when a person is highly engaged in a task. occurs when there is agreement or lack thereof, in terms of whether team members perceive conflict. Question 6. Question : (TCO 5) Which statement is true? Conflicts do not center upon symbolic issues. Effective teams do not always share common practices. People can take at least five courses of action when they find themselves involved in conflict. Conflict is not usually part of high performance teamwork.
Question 7. Question : (TCO 5) A _________focuses on applying some standard of fairness, precedent, contract, or law. power-based argument interest-based approach rights-based argument accommodation Question 8. Question : (TCO 6) Group decision rules include: Condorcet majority rule best member rule random member rule all of the above Question 9. Question : (TCO 6) Which behavior leads to groupthink? Risk taking Rigidity Cohesion Internal debate Question 10. Question : (TCO 6) Which behavior leads to preventive conditions of groupthink: openness and candidness less pessimism task orientation all of the above
devry proj330 week 7 Course Project
Objective To create a Communication Plan based on the Denver Airport Project.
Guidelines The template for the Communications Plan is located in Doc Sharing. Based on the information you learned about the project, develop a recommended Communication Plan for the project. The Case Study can be found in the DeVry online library, Books 24×7. The name of the book isAdvanced Project Management by Harold Kerzner. It is Case 23, Denver International Airport.Click.equella.ecollege.com/file/0414a1842212-4279-aa5d-700b9d2be4e6/1/documents–Accessing_the_DeVry_Online_Library_PROJ330.docx”>here for detailed instructions on accessing our library for this case.
Milestones
Week 3: Begin Initial Draft (not turned in) Week 5: Final Draft Complete (not turned in) Week 7: Submit Completed Communication Plan to your Dropbox.
Grading Rubrics Category
Points % Description
Documentation and Formatting
25
10
The plan is professionally presented with formatting that aids the reader in understanding the content. Proper citations are included.
Organization and Cohesiveness
75
30
Entries are clear and consistent with the categories of the Communications Plan template.
Category
Points % Description
Editing
25
10 The plan is free of spelling and grammatical errors.
Content
125
50 The content of the plan addresses all elements of the assignment.
Total
250
100
A quality Communications Plan will meet or exceed all of the above requirements.
Best Practices
Fill out the template in its entirety. Use the information you gather to answer the Week 3 Checkpoint (which uses the same case study) to help
you begin your plan. Do not wait until the last minute to read the Case Study. You need to work a little on the document each
week, and follow the suggested milestones for completion. There are several books in the DeVry online library on project management that can be a source of reference for helping you determine the information that should be included in the plan. Your Name here. Why (Communication Who (Responsible, When What (The Content of Purpose; then in (Timing the Communication) description.See purpose codes italics, then or below) Audiences) Periodicity)
How (Typical Methods of Communication)
A. Initial Communications
What (The Content of the Communication)
Why (Communication Purpose; then description.See purpose codes below)
Who (Responsible,in italics, then Audiences)
When How (Typical (Timing Methods or of Communication) Periodicity)
B. Recurring Communications
What (The Content of the Communication)
Why (Communication Purpose; then description.See purpose codes below)
C. Close-out Communications(assignment, phase or project)
Based on Goff, The Project Guide; 1990 Comments? Questions? Contact Stacy Goff,
Who (Responsible,in italics, then Audiences)
When (Timing or Periodicity)
How (Typical Methods of Communication)
Key to the abbreviations in the above table Why: Communication Purpose codes
Who:Responsible,in italics, and Audiences
When: Timing or How: Methods of Periodicity Communication
TheWho’s in italicsare Responsible. The others are the target audiences. The methods depend on whether Additional Notes: a topic is formal or informal, and Sponsor could be multiple within or beyond the C Collect Information from persons, from multiple team.Communications may have others, while increasing their enterprises; or they could be a retention requirements. ownership stake in the project Steering Committee Auditors could be Internal or Formal Reports and D Decide: Action Required; External Proceedingscan use paper, or persuade others to take action: Key Decision Makers include be electronic with access and to influence a manager to decide managers of internal team tracking controls. They usually to resolve an issue members within or beyond the must leave an audit trail. E Exchange Sponsor’s control, or mangers The majority of the Informal Reportscan be paper Information:Dialogue, to arrive at items are recurring, or electronic; if electronic, project in the Seller organization mutually agreeable ways to with as-needed Executives include wikis or collaborative software respond to Issues or Risks updates after initial can be useful. Management in the top G Govern: Project Governance, several levels of the enterprise establishment Meetingscan be virtual or onsite; to meet legal, regulatory, Interested Parties include depending on their purpose, their enterprise policy or standard Stakeholders and internal results are either Formal or process requirements Customers Informal. I Inform others, and get their Leadership Team includes DiscussionsandPhone commitment, causing all Program and/or Project Callsrarely leave a interested parties or stakeholders Managers, Team Leads, and documentation trail unless they to engage in the project, to want captive PMO’s are part of a formal event. it to succeed, and to help assure PMO is an independent Emailsleave a trail and have that it meets their needs Project or Program retention requirements, while text Management Office messaging typically does not Sellers also include any (currently). Subcontractors Experts are Subject Area Experts devry Proj330 final exam Question 1. 1. (TCO 1) Which is not a defining characteristic of a team? (Points : 5) They exist to achieve a shared goal. Teams are bounded and stable over time. Teams are not interdependent. Team members have the authority to manage their own work and internal processes. Question 2. 2. (TCO 1) Critical success factors for self-managing teams include: (Points : 5)
Team Goals Team Rewards Strategy norms A, B, and C Question 3. 3. (TCO 2) Team design: (Points : 5) includes the basic structure of the organization refers to the observable structure of the team is the personality of a team includes the unstated, implicit aspects of the team Question 4. 4. (TCO 2) Social inhibition occurs when: (Points : 5) at a precise point between boredom with a task and intense pressure teams perceive their goals as a challenge a person is highly engaged in a task people are the center of attention and are concerned with discrepancies between their performance and standards of excellence Question 5. 5. (TCO 3 ) An example of team coaching is: (Points : 5) negating for resources holding a press meeting before a new product is released giving instructions on how to complete a task reducing turnover in groups Question 6. 6. (TCO 3) Guidelines for delegation include: (Points : 5) Discussing tasks in terms of what’s in it for others Setting specific goals with subordinates Passing on challenges and responsibility All of the above Question 7. 7. (TCO 4) Types of newcomer roles include: (Points : 5) visitors transfers replacements all of the above Question 8. 8. (TCO 4) ___is the process of how individuals enter into and then leave teams. (Points : 5) Commitment Psychological safety Evaluation Group socialization Question 9. 9. (TCO 5) Goals should be articulated in the form of: (Points : 5) a team staffing plan. on-line planning. a team charter. preplanning. Question 10. 10. (TCO 5) _____are those in which the key objective is to create something, think out of the box, and question assumptions. (Points : 5) Creative teams Problem solving teams Strategic teams Performance teams Question 11. 11. (TCO 6) The most common decision rule is: (Points : 5) a moral judgment
groupthink majority rule best member rule Question 12. 12. (TCO 6) Three key symptoms of groupthink are: (Points : 5) pressures toward uniformity overestimation of the group and close-mindedness a and b selection bias Question 13. 13. (TCO 7) Advantages of boundary spanning networks include: (Points : 5) Greater innovation Leverages scrutiny A&B Redundant communication Question 14. 14. (TCO 7) Which of the following statement(s) is/are true? (Points : 5) In bureaucratic organizations, boundary spanners need to network laterally and hierarchically. Advice, friendship, and trust ties are mutually exclusive. Friendship ties are close interpersonal ties between people. A&C Question 15. 15. (TCO 7) Gender relationships include gender specific activities such as: (Points : 5) Playing golf Evening dinner gatherings A&B None of the above age 2 Question 1. 1. (TCO 8) Indirect speech acts are: (Points : 5) Situations where people do the majority of the talking. A good means for effective communications. Ways in which people ask others to do things in an indirect way. Related to understanding symbols. Question 2. 2. (TCO 8) Which statement(s) are true about team longevity? (Points : 5) Natural biases do not affect teamwork. A certain amount of familiarity is necessary for teams to work together in a productive fashion. Teams don’t necessarily need a shared knowledge base. B&C Question 3. 3. (TCO 8) The two considerations in terms of mental models that members have about actual work are: (Points : 5) Accuracy of the model Divergent alternatives among team members Degree of correspondence between members’ models A&C Question 4. 4. (TCO 8) Which of the following statement(s) is/are true? (Points : 5) EBS will solve many problems for an organization. Larger EBS groups do not generate as many ideas as do smaller groups. Smaller EBS groups do not generate as many ideas as do larger groups. EBS will not create any new problems for an organization. Question 5. 5. (TCO 8) Ways in which people conspire and therefore fail in brainstorming include: (Points : 5) Failing to abide by the rules of brainstorming Slack off of production
Conformance in ideas All of the above. Question 6. 6. (TCO 8) How does a manager ensure teams develop an accurate TMS? (Points : 20) Question 7. 7. (TCO 8) What is conservative realism? (Points : 20) Question 8. 8. (TCO 7) What are the three specific types of ties in which people in teams bond? (Points : 20) Question 9. 9. (TCO 1) Give an example of organizations that use each of the four types of teams described in Chapter 1. How is this type of team structure used by each organization? Give specific examples, including specific companies or industries. (Points : 30) Question 10. 10. (TCO 3) There are five types of decision styles. Describe key characteristics of each of these decision styles. What style is most effective? Why? Provide examples to prove your point. (Points : 30) Question 11. 11. (TCO 6) What are some key strategies a project manager can use to avoid the escalation of commitment pitfall? Please briefly describe each strategy and provide relevant examples. (Points : 30)