Clockwise Reigate Hill House, 28 Reigate Hill, Reigate, Surrey RH2 9NG
info@clockwise.co.uk www.clockwise.co.uk
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contents
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what are we going to show you 03. 04. 05. 06. 08. 09. 10. 11. 12. 13.
about us our approach our team what we offer infastructure our clients testimonials rate card online management project procedures
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about us
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how did we start Established in 1995, Clockwise Design Ltd is a full service branding agency. Over the years we have developed into a highly creative and experienced team specialising in offering marketing solutions to medium and large corporates. A business with family at its core and a wealth of industry knowledge, Clockwise Design creatives enjoy working within the ‘Clockwise family’ - we nurture talent with passion and enthusiasm.
We are an ambitious team, all moving towards a common goal - a winning combination of highly creative minds, coupled with strategic thinking - which not only ensures we deliver the best ideas but we never lose focus on commercial trends.
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our approach
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how we do things It’s all about you! We know that the bottom line is a major factor in maximizing your marketing spend – which is why we focus on highly creative ideas that are going to produce the results to drive your business forward.
Whoever we’re working for, simplicity, structure and clear communication are at the heart of everything we do. We always put the message first and we make sure that every piece of work we produce communicates exactly what you want to say as creatively and efficiently as possible.
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our teams
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who are we all management team \
content team \
Simon Ellis Managing Director Diane Ellis Account Director Lucy Donovan Business Development Stephanie Ireland Project Manager
Tim Glynne-Jones Copywriter Kevin Ayres Copywriter Anthony Gould-Davies Photographer Sarah Nisbett Proofreader
design team \ Oliver Amorowson Senior Designer Emma Dean Senior Designer Gemma Youngman Designer Alex Cambell-Hart Designer
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what we offer
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what could we do for you strategy \
exhibition \
Working with you to create a coherent strategy for your brand and marketing.
From design through to installation and getting data to prove results we have an experienced team.
branding \ As well as rebranding numerous SME’s, we work with some of the UK’s largest brands, both working within stringent style guidelines and developing brands for the future.
literature \ We believe your company literature should reflect you within the marketplace. We produce thought-provoking literature that reflects our clients.
websites \
photography \ Our photographers produce stunning images and get the best out of people where others have failed - seeing things from a different angle but still capturing the moment.
copywriting and proofreading \ Effective marketing copy is creative, targeted and above all - it gets results! We offer copywriting services to boost your marketing profile without compromising your brand image.
A website can often be ‘all singing and dancing’ but very difficult to navigate, our websites always have clarity and substance, as well as having stunning visuals.
event management \
direct mail \
project management \
Direct mail must be targeted no matter what the sector, our direct mail smacks you between the eyes and says BUY ME!
Our project management system ensures quality, budgets and agreed timelines are achieved on all projects undertaken.
advertising \ From nuts and bolts through to pensions, we produce creative concepts that produce targeted results.
Tell us what you want and we will make it happen! We have a lot of experience organising/managing corporate events.
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infrastructure
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how we make those things happen administration \
digital studio \
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Fully networked administration and job management system
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Fully integrated cross platform studio
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All systems both PC and Mac with the latest MS Office tools
Workstations annual replacement policy
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All systems use the latest adobe creative suite software
State-of-the-art screens with colour matching
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Uptodate digital and drawing softwares
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Fully networked email system
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FTP file transfer
management \ Written procedure for industry best practice job management system, featuring: •
Accounts services
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Briefing
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Budget and cost control
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Project management
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Supplier agreements
continuity and backup \ •
Hourly live work backup system
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Daily/weekly network storage backup
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Daily/weekly off-site backup
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our clients
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who do we work with Construction and Services \
IT Services \
Filtrex Fixfast JFA Wates Group
Cisilion Cloud Computing
Financial and Business Services \ Avondale Byron Finance FSCS FTI Consulting Homecroft Wealth InvestUS Just Retirement
Food Industries \ Dibs Distribution Topaz Group Winterbotham Darby
Insurance Services \ AXA Assistance AXA Art Liberty Mutual Insurance Verex Group esure
Interior Design and Services \ Kathryn Levitt Design ODB Group V-tec Group
Manufacturing \ Zotefoams
Medical and Care Services \ Elekta NH Maintenance
Travel \ Specialist Holiday Group
Utilities and Procurement \ Invensys Rainbo Sutton and East Surrey Water Total Gas & Power
Others \ Acopia Clandon Wood Natural Burial Kavanagh Motor Group
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testimonials
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what our clients have said about us “A friendly team providing great designs every time. When the pressure is on and time is of the essence, the Clockwise team will provide what you need when you need it.” Fixfast USA “Clockwise is an approachable, creative and dynamic agency who we have been working with for many years. Through the various projects we entrusted them to, we have found that it was the only agency that showed a real interest in our projects from start to the end. ” Fixfast
“Clockwise have been instrumental in developing and delivering our webtool on time and to budget. Open and honest communication has also been vital in building a sound relationship and delivering results.” AXA UK “Clockwise have met and exceeded all our needs... and have helped us year after year to produce and define our product” Specialist Holiday Group
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rate card
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how do our prices look Design for print @£120 per hour Design for web @£120 per hour Web developer @£140 per hour Copywriter @£120 per hour Project management @£50 per hour Account management @£120 per hour Proofreading @£35 per hour
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online management
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how we work day by day Logging into Teamwork 1. Find ‘Your Installation’ by providing your email address 2. Select Clockwise 3. L og in using email or user name and password sent in ‘Welcome Email’ (if you require this to be resent, please email stephanie@clockwise.co.uk).
Messaging 1. Go to the messages tab on correct project and click the message you wish to reply to on Teamwork OR click the message hyperlink on email notification 2. Click ‘Add a reply’ 3. Type in message, check who you want to notify and click ‘Post your reply’
Uploading files Go to the project (or message) you want to load a file to, and you can simply drag and drop. Alternatively, click ‘Upload files’ and this window will open. You can set notifications using this option. If that fails, try basic uploading.
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print procedures
STAGES 01-02 PRE-PROJECT
STAGE 03 AGREEMENT
STAGE 04 CONCEPT
Kick Off Meeting
Feedback from client
Feedback from client
• Agree key objectives
Finalise
• Design team meeting
• Set schedule
• Recommendations
• Design research
Set out brief
• Print specification
• Design proposals x 2
• Print specification
• Pagination
Review
• Pagination
• Budget
• Print specification
• Schedule
• Schedule/Milestones
• Budget
• Budget outlet
• Clockwise terms
• Schedule
Review >> Iterations
Review >> Iterations
• Agree print specification
PRESENT TO CLIENT
SIGN-OFF
CONCEPT PRESENTATION
STAGE 05 DEVELOPMENT
STAGE 06 CONTENT
STAGE 07 PROOFREADING
Feedback from client
• Copy supplied Either from client or copywriter
• External proofread
• Design development x 2
Review
• Client approval
Review
• Internally
• Internally
• Client
Approval
Amendments • Two rounds
Review >> Iterations
Confirm • Print specification
DESIGN SIGN-OFF
SIGN-OFF
SIGN-OFF
STAGE 08 ARTWORK
STAGE 09 PRINT
STAGE 10 DELIVERY
• Artwork
• Send to print
• Confirm delivery
Review
• Proof
Feedback
• Final design review
Approval
• Client project feedback
Approval
• Client approval
• Client approval
SIGN-OFF
SIGN-OFF
PROJECT COMPLETE
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web procedures
STAGES 01-02 PRE-PROJECT
STAGE 03 AGREEMENT
STAGE 04 CONCEPT
Kick Off Meeting
Feedback from client
Feedback from client
• Strategy (concept/user research)
Finalise
• Design team meeting
Set out brief
• Recommendations
• Wireframes/UX
• Site map
• Site map
• Home/template pages
• Tech specifications (hosting etc)
• Tech specification
Review
• Schedule
• Budget
• Tech specification
• Budget outline
• Schedule/Milestones
• Budget
Discuss
• Clockwise terms
• Schedule
Review >> Iterations
Review >> Iterations
• Agree key objectives
• Recommendations • KPIs
SIGN-OFF
PRESENT TO CLIENT
SIGN-OFF
STAGE 05 DEVELOPMENT
STAGE 06 CONTENT
STAGE 07 BUILD
Draft content
Finalised content
• Create stylesheets
Build/Implement
• Copy
• Building sections
• Template framework HTML/CSS
• Images
• Programming content
Commence
• Supporting graphics
• CMS modules/components • Social media integration
Build section content
Finalise
Completed section
• Design approach
Review Build completed Schedule testing/browser conformity
SIGN-OFF
SIGN-OFF
SIGN-OFF
STAGE 08 TESTING
STAGE 09 GO LIVE
STAGE 10 MAINTENANCE
Test
• SEO/Google Analytics
• Site maintenance
• Browser compatibility
• CMS organisation
• Content renewal/updating
• Portably devices
• Ongoing E/marketing
• Tracking statistics/performance reviews
• Website resolutions
• Database cleansing
Feedback
• Testing functionality
• User feedback
Review
• Client project feedback
• Hosting • Budget Proofread • External
SIGN-OFF
LAUNCH
PROJECT COMPLETE
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let’s talk
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so... how can we help you? Simon Ellis Managing Director simon@clockwise.co.uk
Lucy Donovan Business Development Executive lucy@clockwise.co.uk
Clockwise Reigate Hill House, 28 Reigate Hill, Reigate, Surrey RH2 9NG tel: 0845 6430070 www.clockwise.co.uk
We are very excited to meet new business challenges so let’s get together.
\ Reigate Hill house, 28 Reigate Hill, Reigate, Surrey RH2 9NG \ info@clockwise.co.uk \ www.clockwise.co.uk \ 0845 643 0070