5/31/2018
ITIL® Service Strategy Training Diploma - Visio Learning
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ITIL® Service Strategy Training Diploma ( 9 REVIEWS )
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510 STUDENTS
CURRICULUM
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Service Strategy is the centre and root point of the ITIL Service Lifecycle. It provides guidance to decide which strategy you should follow to serve the customers by assessing their needs. It focuses on helping IT organizations improve and develop over the long term. ITIL® Service Strategy Training Diploma introduces you to the primary processes of ITIL Service management which includes Strategy Management for IT Services, Service Portfolio Management, Financial Management for IT Services, Demand Management, Business Relationship Management and so much more. Overall, this video training course is designed to help you think out of the box and act strategically to the betterment of your organization.
Course Highlights Internationally recognised accredited certi cation on successful completion https://www.visiolearning.co.uk/course/itil-service-strategy-training-diploma/
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ITIL® Service Strategy Training Diploma - Visio Learning
Free accredited e-certi cate Study at your own pace, anytime and anywhere Access to all courses with a monthly membership plan of £29 High quality video and text course materials E cient exam system, assessment and instant results Improve your chance of gaining professional skills and better earning potential Eligibility for NUS Extra card which gives you a discount from thousands of retailers
Requirements There is no experience or previous quali cations required for enrolment on this course. It is available to all students of all academic backgrounds.
Assessment and Certi cation You can test your learning as you progress through the course by undertaking mock tests. On completion of the course, there will be an assessment consisting of multiple choice questions for which the pass mark is 60%. On passing, you will gain instant access to your e-certi cate. PDF and hard copy certi cates can be ordered for an additional fee.
Tutor Support With all our courses, you will receive access to dedicated tutors and technical support. You will also be provided with unlimited email, phone and live chat support to help answer any questions you might have whilst studying the course.
Course Compatibility All our courses are fully compatible with PC’s, Mac’s, tablets and smartphones.
Career Path Completing this course will help you to increase your knowledge and improve your skills and instil in you the con dence to progress. You will also be able to add your quali cation to your CV, enhance your career and become more competitive within your chosen industry.
COURSE CURRICULUM
Course Introduction
Course Organization
00:06:00
Course Conventions & Agenda
00:07:00
Service Strategy
https://www.visiolearning.co.uk/course/itil-service-strategy-training-diploma/
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ITIL® Service Strategy Training Diploma - Visio Learning
Introduction to Service Strategy
00:32:00
Service Provider Types
00:11:00
Service Structures
00:05:00
The 4-Ps of Strategy
00:09:00
Services & Strategy Summary
00:03:00
Services & Strategy
De ning Services & Market Spaces
00:21:00
Service Strategy Across the Lifecycle
00:28:00
Services & Strategy Summary
00:03:00
Service Strategy Processes
Strategy Management for IT Services Introduction
00:41:00
Service Portfolio Management
00:28:00
Financial Management
00:43:00
Demand Management
00:35:00
Business Relationship Management
00:25:00
Service Strategy Processes Summary
00:06:00
00:07:00
Organizing & Sourcing
Strategy & Governance
https://www.visiolearning.co.uk/course/itil-service-strategy-training-diploma/
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ITIL® Service Strategy Training Diploma - Visio Learning
Strategy & Organization
00:24:00
Sourcing Strategy
00:10:00
Organization & Sourcing Summary
00:04:00
Implementation
Technology Considerations
00:07:00
Implementation
00:11:00
Challenges, Risks & CSFs
00:06:00
Implementation Summary
00:04:00
00:20:00
00:20:00
Mock Exam
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Mock Exam- ITIL® Service Strategy Training Diploma
Final Exam
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Final Exam- ITIL® Service Strategy Training Diploma
COURSE REVIEWS
4.9 9 ratings https://www.visiolearning.co.uk/course/itil-service-strategy-training-diploma/
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ITIL® Service Strategy Training Diploma - Visio Learning
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1 YEAR INTERMEDIATE COURSE BADGE COURSE CERTIFICATE NUMBER OF UNITS https://www.visiolearning.co.uk/course/itil-service-strategy-training-diploma/
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2
NUMBER OF QUIZZES
6 HOURS, 56 MINUTES
Instructors GILBERT MAURICE
510 STUDENTS ENROLLED
APPROVED COURSE CENTRE
https://www.visiolearning.co.uk/course/itil-service-strategy-training-diploma/
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ITIL® Service Strategy Training Diploma - Visio Learning
OUR STUDENTS SAY.. Course content are awesome! Greatest course I had this time.
Ginny Student
An extremely helpful and informative Great Course Content! Learn f course, especially in conjunction with quiz anywhere using personal devic and video tutorial. Video is a good way to learn.
Mike
Kiara
Student, Finance
Student
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ITIL® Service Strategy Training Diploma - Visio Learning
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ITIL® Service Strategy Training Diploma - Visio Learning
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