ITILA Service Strategy Training Diploma - Visio Learning

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5/31/2018

ITIL® Service Strategy Training Diploma - Visio Learning

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ITIL® Service Strategy Training Diploma ( 9 REVIEWS ) 

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510 STUDENTS

CURRICULUM

REVIEWS

Service Strategy is the centre and root point of the ITIL Service Lifecycle. It provides guidance to decide which strategy you should follow to serve the customers by assessing their needs. It focuses on helping IT organizations improve and develop over the long term. ITIL® Service Strategy Training Diploma introduces you to the primary processes of ITIL Service management which includes Strategy Management for IT Services, Service Portfolio Management, Financial Management for IT Services, Demand Management, Business Relationship Management and so much more. Overall, this video training course is designed to help you think out of the box and act strategically to the betterment of your organization.

Course Highlights Internationally recognised accredited certi cation on successful completion https://www.visiolearning.co.uk/course/itil-service-strategy-training-diploma/

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ITIL® Service Strategy Training Diploma - Visio Learning

Free accredited e-certi cate Study at your own pace, anytime and anywhere Access to all courses with a monthly membership plan of £29 High quality video and text course materials E cient exam system, assessment and instant results Improve your chance of gaining professional skills and better earning potential Eligibility for NUS Extra card which gives you a discount from thousands of retailers

Requirements There is no experience or previous quali cations required for enrolment on this course. It is available to all students of all academic backgrounds.

Assessment and Certi cation You can test your learning as you progress through the course by undertaking mock tests. On completion of the course, there will be an assessment consisting of multiple choice questions for which the pass mark is 60%. On passing, you will gain instant access to your e-certi cate. PDF and hard copy certi cates can be ordered for an additional fee.

Tutor Support With all our courses, you will receive access to dedicated tutors and technical support. You will also be provided with unlimited email, phone and live chat support to help answer any questions you might have whilst studying the course.

Course Compatibility All our courses are fully compatible with PC’s, Mac’s, tablets and smartphones.

Career Path Completing this course will help you to increase your knowledge and improve your skills and instil in you the con dence to progress. You will also be able to add your quali cation to your CV, enhance your career and become more competitive within your chosen industry.

COURSE CURRICULUM

Course Introduction

Course Organization

00:06:00

Course Conventions & Agenda

00:07:00

Service Strategy

https://www.visiolearning.co.uk/course/itil-service-strategy-training-diploma/

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ITIL® Service Strategy Training Diploma - Visio Learning

Introduction to Service Strategy

00:32:00

Service Provider Types

00:11:00

Service Structures

00:05:00

The 4-Ps of Strategy

00:09:00

Services & Strategy Summary

00:03:00

Services & Strategy

De ning Services & Market Spaces

00:21:00

Service Strategy Across the Lifecycle

00:28:00

Services & Strategy Summary

00:03:00

Service Strategy Processes

Strategy Management for IT Services Introduction

00:41:00

Service Portfolio Management

00:28:00

Financial Management

00:43:00

Demand Management

00:35:00

Business Relationship Management

00:25:00

Service Strategy Processes Summary

00:06:00

00:07:00

Organizing & Sourcing

Strategy & Governance

https://www.visiolearning.co.uk/course/itil-service-strategy-training-diploma/

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ITIL® Service Strategy Training Diploma - Visio Learning

Strategy & Organization

00:24:00

Sourcing Strategy

00:10:00

Organization & Sourcing Summary

00:04:00

Implementation

Technology Considerations

00:07:00

Implementation

00:11:00

Challenges, Risks & CSFs

00:06:00

Implementation Summary

00:04:00

00:20:00

00:20:00

Mock Exam

-

Mock Exam- ITIL® Service Strategy Training Diploma

Final Exam

-

Final Exam- ITIL® Service Strategy Training Diploma

COURSE REVIEWS

4.9   9 ratings https://www.visiolearning.co.uk/course/itil-service-strategy-training-diploma/

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ITIL® Service Strategy Training Diploma - Visio Learning

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1 YEAR INTERMEDIATE COURSE BADGE COURSE CERTIFICATE NUMBER OF UNITS https://www.visiolearning.co.uk/course/itil-service-strategy-training-diploma/

    24 7/13


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ITIL® Service Strategy Training Diploma - Visio Learning

2

NUMBER OF QUIZZES

6 HOURS, 56 MINUTES

Instructors GILBERT MAURICE

510 STUDENTS ENROLLED

APPROVED COURSE CENTRE

https://www.visiolearning.co.uk/course/itil-service-strategy-training-diploma/

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ITIL® Service Strategy Training Diploma - Visio Learning

 

OUR STUDENTS SAY.. Course content are awesome! Greatest course I had this time.

Ginny Student

An extremely helpful and informative Great Course Content! Learn f course, especially in conjunction with quiz anywhere using personal devic and video tutorial. Video is a good way to learn.

Mike

Kiara

Student, Finance

Student

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ITIL® Service Strategy Training Diploma - Visio Learning

OUR COURSES PARTNERS

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All Visio Learning students are entitled to apply for an NUS card

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