Information

THEATRE INFORMATION

Concessions: Concession stands are located in the center of the lobbies. All sales are cashless – credit or debit card only.

Emergency information: In the event of an emergency, please locate the nearest usher who will direct you to the appropriate exit.

Elevators: Elevators are located on each side of the lobbies on all levels.

Lost and found: Items are turned into the Synovus Box Office on the day of a performance. To inquire about a lost item, please call Public Safety at 770.916.2911.

Parking: PREPAID PARKING AVAILABLE. Cobb Energy Centre offers prepaid parking for performances. On each performance page on the Cobb Energy Centre website there is now a button to purchase parking in advance for $17.75 Day of parking is still available for $15 (credit or debit card only). There are 1,000 on-site parking spaces; 700 in a four-level deck and 300 more in a surface lot.

$15 day of park fee; $17.75 prepay option.

COBB ENERGY CENTRE REQUESTS:

• All patrons, regardless of age, must have a ticket to be admitted to the performance. Please be aware that not all events are suitable for children.

Infants will not be admitted to adult programs. Parents will be asked to remove children who create a disturbance. • Please turn off all cellphones before each performance. Please limit conversation during the performance. • Audio & video recording devices are permitted or restricted at the discretion of the artist(s). • Please unwrap all candies and cough drops before the performance. Patron Health: Cobb Energy Performing Arts Centre is keeping up to date with local and state health guidelines. We are taking steps and implementing new policies and procedures in order to make your return to live events as safe and enjoyable as possible. Central to our commitment to patron health and safety is a staff member who is certified in infection mitigation to oversee our program and ensure adherence to these protocols. Visit our website for show specific guidelines.

Restrooms: Located on house right and house left of all three lobbies. Family restrooms are located on house right of all three lobbies. Mobility-impaired patrons may use any of our restrooms.

Smoking: Smoking, vaping and e-cigarettes are prohibited inside the building.

Special assistance: Persons requiring access assistance are asked to contact the Ticketmaster at 800-982-2787 for advance arrangements. Audio clarification devices are available to our hearingimpaired guests at no charge. This is on a first-come, first-served basis. These are available at the Synovus Box Office. Wheelchairs are available upon request. All items require a form of identification to be held until the item is returned.

• This policy applies to The Atlanta Opera

and Atlanta Ballet only:

We know that patrons make every effort to be on time for events out of respect for the performers and other theatregoers. However, there are times when traffic or weather problems cause late arrivals. Latecomers may watch the beginning of a show on flat-screen TVs in our lobby until the theatre has reopened to allow guests into the auditorium. In addition, touring companies set the policy for allowing those who arrive past curtain time into the theatre. We ask late patrons to wait until the approved time and we reopen the theatre doors. Please plan ahead to arrive early and relax before the performance begins.