Encounter Africa by Encounter Africa

issue May - October 2013

ENCOUNTER

AFRICA

The Definitive Directory for Responsible Tourism

issue May - October 2013

www.encounter-africa.co.za

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Nelson Mandela Bay’s top ten icons

Big Seven Offering Seamlessly blending its sophisticated city life and beach extravaganza with Africa’s renowned wildlife experience, Nelson Mandela Bay is the only city in the world that is home to the awesome Big Seven of the animal kingdom. The well-known Big Five (lion, leopard, buffalo, elephant and rhinoceros) roam free in the Addo Elephant National Park, while the Southern Right whale and Great White shark are denizens of the blue waters of Algoa Bay. The finely tuned ecosystem of the area is a sanctuary for over 550 elephants, lions, buffalo, black rhino, spotted hyena, leopard, a variety of antelope and zebra species, as well as the unique Addo flightless dung beetle.

‘a snapshot of Nelson Mandela Bay’s diverse offering’

“This amalgamation of diverse icons provides a panoramic overview of life and living in Nelson Mandela Bay,” said NMBT marketing manager Titus Chuene after announcing the city’s new top ten icons. The new top ten icons will form an integral part of NMBT’s future marketing.

St George’s Park This bastion of botanical beauty in the centre of the city is Nelson Mandela Bay’s “Central Park”, providing a tranquil oasis for walkers, nature-lovers, picnickers, and performers. Established in the colonial era as a tribute to the British love of parks, it is also home to the St Georges Cricket Stadium and the second oldest cricket club in South Africa, the Pearson Conservatory, the St Georges Pool, sporting clubs and grounds, and the Manville open-air theatre.

“Together they cater for tourists interested in everything from urbanscapes to heritage, beach excursions to game viewing and more. We might not have one, but we have it all,” said Chuene, unveiling the new top ten icons.

Beaches

Donkin

With over 80km of golden sands, beaches are big in the Bay. And they encompass a coastal and marine variety like no other. Spread out from the city centre are many of the Bay’s best swimming beaches like King’s Beach, Hobie Beach, Humewood Beach, Pollock Beach, and Denville Beach.

Perched on the “balcony of the Bay” just above the central business district, the historical Donkin Reserve has been reinvented and given a brand new lease of life. It is a monument to love: both Sir Rufane Donkin’s love of his late wife Elizabeth and Madiba’s love for his country. Now it is the home of the city’s public art offering and its cultural heritage, incorporating the old and new in an unbroken line of love.

And further afield are a number of more secluded or “wild” beaches including Wildside, Sardinia Bay, Maitlands, Blue Horizon Bay, St George’s Strand, Kini Bay, Bluewater Bay, Beachview, and Schoenmakerskop. As lifestyle hubs these beaches draw together shore and sea activities ranging from surfing, to snorkelling, angling, strolling, and skiing.

Shark Rock Pier Its long legs planted firmly in the warm Indian Ocean, Shark Rock Pier has not only become an icon in its own right, but has in fact created a new beach altogether. Its construction caused more sand to be trapped on this rocky shore, thus creating a new sandy expanse that became known as Hobie Beach, now among the city’s most popular swimming beaches. As the only pier in Nelson Mandela Bay it has become the focal point of beachfront activities.

Red Location Museum Its colour symbolic of life, the Red Location Museum, is a powerful reminder of the past with a clear message for the future. Having almost literally risen out of the ashes of Red Location as one of the few township-based museums in South Africa, this area of New Brighton is also where the first branch of Umkhonto we Sizwe, the ANC’s armed wing, was formed and where the first Defiance Campaign arrests took place. Unconventionally stark but spacious, the Red Location Museum incorporates the corrugated iron theme of informal settlement living in a series of memory boxes made up of twelve lofty, free-standing galleries which house a diversity of photographic and art exhibitions. Next door is an incredible art gallery and across the

way an innovative library which will house a special copy of the ANC’s 1955 Freedom Charter.

NMB Stadium

Campanile

Built for the 2010 Soccer World Cup, the world-class Nelson Mandela Bay Stadium rises out of the industrial urban sprawl flanked by two bodies of water to bring a new iconic dimension to this urban landscape. It is a testament to the forward vision and dedication of the likes of local hero Dr Danny Jordaan who brought the World Cup to South Africa. It now hosts not only great sports battles, but also conferences, concerts and other memorable events.

Towering like a finger of virtue over the city and Port Elizabeth harbour since 1923, the Campanile is a monument to the 1820 British Settlers. Built on the beach where the settlers landed in 1820 it offers panoramic views for those with the strength and hutzpah to ascend its challenging stairway to the heavens. The tower is 51.8 meters high and has 204 steps to the top. Those remaining at ground level may immerse themselves in the musical delight of its 23 bells. There are plans to develop a Freedom Walk from the Campanile to the Donkin Reserve.

The Boardwalk The ultimate playground of those who frequent the beachfront, the Boardwalk Casino and Entertainment Complex, is perfectly located between sea and city. Here one flirts with lady luck and the possibility of that big win in a setting of elegance, entertainment, shopping, and culinary pleasures against a backdrop of sun, sea and surf. The Boardwalk is currently undergoing a R1-billion expansion to include a conference centre, hotel and spa.

No 7 Castle Hill On a little hill in the city centre is No 7 Castle Hill, built in 1830 and one of the oldest surviving settler cottages in Port Elizabeth. It gives a perfect glimpse into settler history with its yellowwood floors and beams, a vintage dollhouse, lace displays, downstairs kitchen and hearth, and an original well that still works.

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A REMARKABLE HOLIDAY DESTINATION:

LEISURELY PURSUITS IN THE NORTHERN CAPE, SOUTH AFRICA Majestically stretching over 360 000 square kilometres from the world-renowned Kalahari Desert in the North to the arid plains of the Karoo in the South, the Northern Cape Province of South Africa offers visitors an unforgettable holiday experience. The vast open spaces of South Africa’s largest province make the Northern Cape the ideal destination for any traveller. The largest province within South Africa offers splendid and diverse natural beauty, a fascinating cultural mix, warm hospitality and some of the world’s greatest experiences on offer.

TWELVE TANTALISING REASONS TO CHOOSE THE NORTHERN CAPE AS A LEISURE DESTINATION: 1 Unique flavour and flair The Northern Cape is a truly remarkable holiday destination. Explore the unique flavour of the province with its unique combination of ancient Africa with an overlay of confident democracy. Walk barefoot on the land of the ancestors, proud of its roots and enthusiastic about the future, creating, solving challenges and greeting the world with a wide, warm smile. 2 Unforgettable, enriching experiences Whether you are stargazing in Sutherland, hunting for fossils in the Karoo or searching for San rock art deep in the caves of the Diamond Fields, experiencing the world’s richest floral offering in Namakwa, camping deep in the bush surrounded by wildlife and the famed blackmaned lion of the Green Kalahari, or Kayaking down the mighty Orange River, the Northern Cape is more than an adventure, it’s an enriching life experience.

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3 Rich, cultural encounters The distinct cultural groups that make up the Northern Cape are as rich as the country’s history. Meet the oldest human inhabitants of Africa, the San Bushmen, at Riemvasmaak or the indigenous Setswana and Nama in Namakwa and the Diamond Fields. Visitors to the Northern Cape have ample chance to immense themselves in these unique cultures through exploring cultural villages and arts and crafts markets, indulging in local cuisine at township restaurants, watching traditional dances and ceremonies, listening to real stories at interactive museums and talking to our people, who are willing to teach their customs and phrases to international guests. It’s the best way to experience the heartbeat of the province and to take a bit of the Northern Cape with them when they leave. 4 Value for luxury The inherent warm hospitality of the people of the Northern Cape makes visitors feel like celebrities when they come to this vast province. They can stay in the luxurious establishments, be pampered with spa treatment, dine on fabulous food and wine and afford all those once-in-alifetime experiences they’ve been longing to try. Not only will you have an excellent rate of

exchange, but our facilities, activities and service equal outstanding value- so you can do more for your money. We call it value for luxury. 5 Make a difference with Ubuntu The successful hosting of the 2011 Maloof Money Cup World Skateboarding Championships was the Northern Cape’s Ubuntu on a grand scale. The entire province pulled together to put on a megaevent - from building a world-class skateboarding plaza to making the participants and fans from around the world feel welcome and showing their hospitality and deeply-felt patriotism to the world. Looking after the collective is looking after the self. This is something that every visitor can hear learn when coming here and making a difference, whether it’s bookings creating tourism jobs or whether it’s physically making a difference in our communities and to our wildlife by supporting conservation and social upliftment initiatives.

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I i y s s o o

W c a a p a f i t o i t a

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8 Natural beauty and wildlife The Northern Cape is arguably South Africa’s most beautiful and natural province. For the active, it’s an ideal environment for exploration and adventure. We have an awe-inspiring setting for any enthusiast. Visitors are hard-pressed to choose between our UNESCO World Heritage Site and two Transfrontier Parks, the Kgalagadi and the lAi-lAis Richtersveld with its red and golden sand dunes. Share the intimate bush knowledge of a Nama or San Bushmen guide/ tracker. The Northern Cape’s natural beauty is enhanced by it’s an enigmatic wildlife. From the small five to the big five, watching wild animals at dose range is something truly unforgettable. There are walking, horseback, 4x4, little five and many more safaris to incorporate in your trip. 6 Great weather In sunny Northern Cape, our great weather invites visitors to enjoy the outdoors, play golf year-round, indulge in massages under open skies, have a braai or a potjie or go on stargazing safaris. Visitors can choose from a huge variety of outdoor adventure activities and take advantage of our vast array of outdoor experiences. 7 Leading adventure destination With unexpected adventures around every corner, the Northern Cape is arguably the adventure destination of Southern Africa. It’s all about pushing individual boundaries and personal growth. For some, adventure is going on a walking trail, a hot-air balloon ride or tasting a foreign cuisine. For others, adventure is captured in an adrenaline rush by traversing the rapids of the mighty Orange River in a kayak or leaping off a mountain or waterfall. No matter the skill, inclination or interest, there is an adventure to thrill all. Combined with our beautiful weather and spectacular scenery, it’s a heady mix!

9 A firm favourite for incentives Due to our great weather, diverse cultures, adventure credentials, historic Freedom Struggle, lively urban rhythms, award-winning food and wine, luxury accommodation, natural wonders, spirit of Ubuntu, fascinating wildlife and welcoming nature, the Northern Cape has become a firm favourite for domestic and international travellers. Build memories to last a lifetime with an unforgettable, life-enriching trip to South Africa. 10 Special Occasions, Weddings and Honeymoons The Northern Cape’s unspoilt nature and breathtaking scenery with Deserts, rivers, beaches, mountains and forests provide the perfect backdrop for the wedding of your wildest dreams. That is why the province is fast becoming one of the world’s most desirable and soughtafter wedding and honeymoon destinations. 11 Provincial Treasures The Northern Cape boasts six national parks, six provincial nature reserves and numerous private game reserves, which allow visitors to experience all the natural splendour, bird life and game as well as awesome natural vistas of this vast

province. This includes two Transfrontier parks crossing into world-famous safari destinations such as Namibia and Botswana. The province is also home to two of the largest rivers in South Africa and three legendary deserts. Each region will capture the imaginations of those who dare to explore its rugged mountains, endless flatlands and undulating dunes. 12 The Floral Kingdom of the Namakwa Each spring, the dormant and arid winter plains of the Northern Cape’s Namakwa region are transformed into a kaleidoscope of colour with the arrival of the flower season. The wild flowers of the Namakwa are definitely a natural phenomenon and best discovered on foot, which makes it ultimately appealing to hikers and outdoor enthusiasts. As part of the Succulent Karoo, the Namakwa is a biodiversity hotspot and as such is the only arid hotspot in the world. It contains more than 6 000 plant species, 250 species of birds, 78 species of mammals, 132 species of reptiles and amphibians and an unknown number of insects, making it the world's most diverse, arid environment. More than 40% of these species are found nowhere else on Earth. This floral diversity has also made the Namakwa the richest bulb flora arid region in the world. The various tourism offices in the region keep track of the peak blooming areas and advise tourists accordingly. For more information, please visit www.experiecenortherncape.com.

y s e g m g o g r g g a e t

For more information, visit www.experiecenortherncape.com For enquiries, e-mail marketing@experiencenortherncape.com

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One destination, different experiencesâ&#x20AC;Ś Mauritius, a sparkling crystal in the turquoise waters of the Indian Ocean, will fascinate you. The contrast of colours, cultures and tastes makes the island so charming that the scene is set for an unforgettable holiday. Here, you have the opportunity to experience unparalleled luxury: a level of refinement that is head and shoulders above that on offer in other tropical holiday destinations. Beyond the magnificent and idyllic lagoons Mauritius is above all a peace haven.

Rediscover Mauritius www.tourism-mauritius.mu email: mauritius@bairds.co.za

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The Definitive Director

y for Responsible Tou

rism

r-africa.co.za

www.encount er-africa.co.za

AFRICA

2013

ENCOUNTER

issue May - October

How to use

ENCOUNTER

issue May - October

2013

www.encounte

ncounter Africa is the quintessential travel directory that provides travel planning professionals with a selection of Africa’s finest destinations, accommodation and tour operators...all of them committed to making a positive, sustainable contribution to the conservation of the natural environment and the wellbeing of the communities and cultures in which they operate. Through their efforts they help to generate income and development, create employment and protect local ecosystems.

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Furthermore, all products and services showcased in Encounter Africa have completed a self-assessment subject to certain verification measures to ascertain and ensure their commitment to sustainable tourism. For easy reference purposes, this directory includes:

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Colour-Coded Country Tabs

Price Range

The directory listings for each product and service consist of a full page advertisement on the left hand page, with a corresponding product profile containing all relevant information about the product or service on the right hand side. These have been categorised in alphabetical order by country and by product type – whether it is accommodation, an accommodation group, or a travel, tour and safari operator – with each country being allocated a distinct colour-coded tab for easy finding.

Also included in this directory is a breakdown of average prices into price brackets for quick and easy reference when doing itinerary planning with a specific budget in mind. This price breakdown indicates the applicable colour-highlighted price bracket of a property or service in increments of 100 and 200 US$ each. Due to the varied nature of different products and services, price brackets may reflect either (as in the case of accommodation) the price per person sharing per day, while in other cases (as with tour and safari operators) the price brackets may reflect the rate per person, per day, or the total tour/safari package rate. We are working on improving and standardising this section. If uncertain about the price ranges, please check with the relevant product or operator.

Country Overviews Each country section is introduced with a general overview of that particular country, with handy information relating to issues such as language, currency, electricity, entry requirements, airports, domestic travel, handy contacts, a map of the country, and more. As some products and services have a presence in more than one country, a special Regional Section has been created for them with its own overview.

Product Proﬁles Included is an easy-reference product profile for each property and service provider showcased in Encounter Africa which provides all relevant, practical information such as their Location & How To Get There, Accommodation Offered, Accommodation Features, Facilities & Services, Things to Do, Wildlife & Scenic Offerings, Membership & Awards, Policies, Rates, Group Overview, Company/Operation, Tours & Safaris, Contact/Booking Details and off course their Environmental Footprint and Social Responsibility rating. To give expression to our vision of showcasing products that are committed to having a low impact on the environment and communities while boosting development and conservation, we have developed a verifiable selfassessment and star rating system with an accompanying set of symbols used in this directory that reflects the commitment to sustainable tourism of each property and tour operator featured here. Below you will find the explanatory Key to Star Ratings & Symbols.

Information You Can Use In this directory you will also find handy information you can use. In this edition we have interviewed the internationally renowned authority on ecotourism and ecolodges, Hitesh Mehta, who shares with us his 11 criteria for what constitutes ecotourism/ecolodges. These criteria have become the international standard and could be put to good use by all of us. You will also find an information piece explaining the roles, services and missions of a number of organisations active in the sphere of sustainable tourism, whose logos you will see in this directory. We are proud to support the objectives of these respected organisations.

Quick Reference Guide At the back of the directory is a table of all properties and operators listed and profiled. For quick and convenient reference this table lists the properties and operators in alphabetical order, indicating at a glance their social and environmental commitment as well as their average rates. We trust you will find this directory to be an indispensible tool of your business.

Key To Rating, Stars & Symbols Used In This Directory In order to facilitate easy reference regarding the extent to which a property, group, tour operator or other service listed in this directory has implemented policies and practices committed to environmental protection and social investment, Encounter Africa has designed a system of symbols and star-ratings which are shown in their profiles. The symbols and stars are awarded according to a self-assessment questionnaire completed by the specific group, property, operator or service. While relying largely on the integrity of those completing the questionnaire, these self-assessments are also subject to cross-verification by Encounter Africa. While our questionnaire has been carefully designed to extract only

correct, truthful and relevant information, and while suppliers of this information are subjected to cross-checking via documentation and references among other things, Encounter Africa cannot be held responsible for incorrect information supplied. Stars are awarded in accordance with the level to which a group, property, operator or service has implemented policies and practices committed to environmental protection and social investment. The symbols in both categories are highlighted for those particular areas of activity in which such implementation has taken place.

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The following is a key to these star ratings and symbols: In order to facilitate easy reference regarding the extent to which a property, group, tour operator or other service listed in this directory has implemented policies and practices committed to environmental protection and social investment, Encounter Africa has designed a system of symbols and star-ratings which are shown in their profiles. The symbols and stars are awarded according to a self-assessment questionnaire completed by the specific group, property, operator or service. While relying largely on the integrity of those completing the questionnaire, these self-assessments are also subject to cross-verification by Encounter Africa. While our questionnaire has been carefully designed to extract only correct, truthful and relevant information, and while suppliers of this information are subjected to cross-checking via documentation and references among other things, Encounter Africa cannot be held responsible for incorrect information supplied. Stars are awarded in accordance with the level to which a group, property, operator or service has implemented policies and practices committed to environmental protection and social investment. The symbols in both categories are highlighted for those particular areas of activity in which such implementation has taken place.

Environmental Footprint

«««««

This establishment has started implementing some basic eco-friendly measures to protect the environment and reduce its carbon footprint.

««

This establishment complies with most or all of the minimum or basic eco-friendly requirements to protect the environment and reduce its carbon footprint.

«««

This establishment has implemented substantial eco-friendly measures above the minimum requirements to protect the environment and reduce its carbon footprint.

««««

This establishment has implemented advanced eco-friendly measures to protect the environment and reduce its carbon footprint.

«««««

This establishment has achieved excellence in implementing eco-friendly measures to protect the environment and reduce its carbon footprint and is setting an industry standard.

Social Investment

«««««

« ««

This establishment has implemented some of the basic social investment measures required for sustainable tourism.

««« ««««

This establishment has implemented substantial social investment measures above the minimum requirements of sustainable tourism.

«««««

This establishment has achieved excellence in implementing social investment measures towards sustainable tourism and is setting an industry standard.

This establishment complies with most or all of the minimum or basic requirements of social investment in sustainable tourism.

This establishment has implemented advanced social investment measures towards sustainable tourism.

Environmental Activity Symbol Flora

Any conservation or rehabilitation activities relating to indigenous plants, trees, vegetation and the land.

Fauna

Any protective or rehabilitation activities relating to original fauna (wildlife including mammals, birds, fish etc.).

Waste

The management, collection, disposal and minimising of any waste including solid waste; bio-degradable waste; chemicals; and liquid waste.

Energy

All energy saving measures, usage of alternative renewable energy sources etc.

Water Policy

All measures to minimise water usage, save water, recycle water etc. Specific policies regarding the purchase of environmentally friendly products, non-use of harmful chemicals, minimising transport of such products, using products that have a low manufacturing & transport footprint, etc.

Procurement A specific, detailed and defined environmental management policy or programme that is used by the property/service/group and is made available to staff and guests. Also refers to buying carbon credits.

Education

Educating guests, staff and local communities about the environment and making them aware of the need for environmental protection.

Greenbuild

Utilising environmental impact assessments and using environmentally friendly building methods, designs and materials that have a reduced or minimal environmental footprint.

Credentials

Having been rated by a sustainable tourism agency/organisation; having won awards for environmental protection activities; being a member of organisations engaged in environmental protection or rehabilitation; and being able to supply documentation and references that will verify the self-assessment by those listed in this directory regarding their environmental and social practices.

Social Investment Activity Symbol Staff

Relates to the local recruitment and training of staff ; their benefits and rewards; their advancement within the organisation; their responsibilities; and basically all matters related to the welfare of staff and their families, also in relation to the community of which they are members.

Investment

Investment by the client in the local communities and their local economies and sustainable development through employment and training of local people; providing goods, facilities, services, knowledge and expertise to them; or investing financially in any developmental programmes for the benefit of local communities.

Social

Social investment by way of contributing to the development of local health services, education, transport, housing, welfare or sport, whether by way of a financial investment, making skills and experience available, providing services, or any other means, and providing or participating in programmes or projects for the advancement of previously disadvantaged groups.

Cultural

Protecting, advancing, promoting and respecting local customs and culture by way of financial or other indirect investments, educating guests and staff, exposing guests/clients to local cultures, protecting historical and heritage sites etc.

Disabled

Having a policy for the benefit of disabled or handicapped people; having a service or establishment that has made special arrangements to facilitate such people, e.g ramps for wheelchairs, beepers for the blind, special toilets for wheelchair-bound people etc.

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CONTENTS MAY - OCTOBER 2013

How To Use Encounter Africa

Air Namibia

Key To Star Ratings & Symbols Used

Execujet Aviation

Canvas & Tent

Photos of Africa

106

Publishersâ&#x20AC;&#x2122;s Note & Credits

Hanspaul

107

Solahart

Zanzibar Car Hire

103

Quick Reference

116

Calendar of Trade Expos

118

SOUTHERN & EASTERN AFRICA OVERVIEW 14 ACCOMMODATION Sanctuary Retreats

SERVICE PROVIDERS

Nu-Fiberform Plastics

TOUR OPERATORS

EuroDollar

Inspiring Africa

ENCOUNTER AFRICA | The Definitive Directory For Responsible Tourism

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BOTSWANA COUNTRY OVERVIEW 20

Zingela

Accommodation

Laborie

Sanctuary Retreats

Indaba Hotel

SKL Camps

Mahlahla

Sani Pass Hotel

Lion Park

Kwa Tu

Law Hill

TOUR OPERATORS

TOUR OPERATORS Legend Destinations

MOZAMBIQUE

ACCOMMODATION Ponta Mamoli

Bill Harops NAMIBIA COUNTRY OVERVIEW

Walvis Bay

ACCOMMODATION

SWAZILAND COUNTRY OVERVIEW 82 Ngwenya Glass

Eningu Clayhouse Lodge

Norotshama

TANZANIA COUNTRY OVERVIEW

Namibia Reservations

Karibu Fair

104

TOUR OPERATORS

ACCOMMODATION

SWA Safaris

Mbalageti Serengeti

Drongo Tours

Wellworth Group

Ganako Luxury Lodge

SOUTH AFRICA COUNTRY OVERVIEW 44

Mount Meru

South Coast Tourism

Foxes Safaris

Northern Cape Tourism

Sunny Adventures

100

Midlands Meander

Kholle House

102

SANBI

Freedom Lodge

103

Ratanga Junction

TOUR OPERATORS

ACCOMMODATION

Amani Tours

105

Invedoorn Game Reserve & Safaris 54

UGANDA COUNTRY OVERVIEW

108

Aquila Safari Lodge

Accommodation

Palazzo Hotel

Kyaninga Lodge

Mohloholo

TOUR OPERATORS

Makanyane

Viva Safaris

110

Kilima Game Lodge

Shamwari Group

ZAMBIA COUNTRY OVERVIEW

112

The Blue Train

Accommodation

Kaggakama

Sanctuary retreats

Hout Bay Manor

Tau Game Lodge

111

114

ENCOUNTER AFRICA | The Definitive Directory For Responsible Tourism

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Olympic Technical Data

The Olympic Modular Building System Manufactured from maintenance-free GRP to withstand all weather conditions, the system satisfies a diverse range of accomodation requirements including kiosks, security posts, factory offices and control booths. Lightweight modular panels allow the flexibilty necessary to facilitate quick on-sale assembly for fully assembled delivery within two to four weeks. Rigorous quality control procedures, professional design and production techniques, ensure superior products and innovative applications at an economical price.

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ENCOUNTER Credits

From the Publisher

Publisher Shakier Brenner shakier@oceanrockmedia.co.za Editor Stef Terblanche stefterblanche@telkomsa.net Tel +27 (0)21 55 77 184 Art & Design Digital Revolution 0723685444/0845452559

As we head to Durban for Africa’s largest and most prestigious travel trade show, Indaba 2013, we can look back with great satisfaction at the first few months of the year.

While things have generally been off to an excellent start for us, economies in many parts of the world are still not out of the doldrums, which means travel and tourism continues to be adversely affected in some places. But for Africa, and South Africa in particular, it has been only good news of late. A large number of African countries substantially improved their rankings in the World Economic Forum’s Travel and Tourism Competitiveness Index 2013. Among the African countries Seychelles, Mauritius and South Africa emerged in the top three places. And despite difficult global conditions, the United Nations World Tourism Organisation has just released its latest global tourism data showing that tourism to and in Africa continues to grow at a rate that is substantially higher than the global average. Again South Africa’s growth – at 4% - was more than double the global average. Visits by tourists from outside the African continent grew at 15.1% last year – one of the highest rates in the world. For South Africa and a number of other African destinations, Europe remains the biggest source market, with the United States, Germany and China following in that order. It is anticipated that over the next two decades international tourism in Africa’s emerging economies will grow at double the pace of those in advanced economy countries. In line with these developments, feedback from our clients this year has been mostly very positive. Here at Ocean Rock Media we have also undergone a number of changes. We welcome

a number of new staff members who bring with them a wealth of experience. Once again we are going to the Indaba in Durban excited over the prospect of our fourth consecutive sponsorship at that major event. We look forward to once again meeting up there with many of our loyal clients and old friends from the travel and tourism industry, while making many new friends. At the end of May we will also be a sponsor at the Karibu 2013 Travel and Tourism Fair taking place in Arusha, Tanzania with its focus on sustainable partnerships. And we look forward to Encounter Africa having a presence at other major travel and tourism fairs such as WTM in London, Vakantiebeurs in the Netherlands, and ITB in Berlin among others. We are also proud to report that we continue our relationship with a number of orphans whom we recently treated to lunch and a day of fun and rides at Cape Town’s internationally renowned Ratanga Junction theme park. In the past three months we have engaged in sponsorships at three other charities. The next edition of Encounter Africa will be published at the end of October. At this time we once again wish to thank all our many loyal clients without whom Encounter Africa would not have established its presence in the travel and tourism industry. We also warmly welcome our new clients on board and are delighted that they have chosen Encounter Africa to showcase their highly recommended and reputable offerings. Till next time!

Shakier Brenner

PUBLISHER

Production Liaison Lauren Phigeland production@oceanrockmedia.co.za Accounts Gail Florus gail@oceanrockmedia.co.za Marketing Advisors Alec Rompelman Stephen Crawford Vania Reyneke Linda Donough Distribution Enquiries Shakier Brenner shakier@oceanrockmedia.co.za Advertising Enquiries Shakier Brenner shakier@oceanrockmedia.co.za Subscriptions Lauren Phigeland production@oceanrockmedia.co.za ___________________________

Ocean Rock Media Suite 401 95 Sir Lowry Studios Sir Lowry Road Cape Town South Africa Email: info@oceanrockmedia.co.za Tel: +27 (0)21 072 0123 +27 (0)21 4617482 Fax: +27 (0)21 461 7471

Photography & Maps: Alison M Jones (Cover), Nelson Mandela Bay Tourism, Map Studio, Some pictures and photographs have been sourced from iStockPhoto, Stock.Xchng, Wikimedia Commons, Freemage and other sources of stock pictures and photography. Use is under a royalty free or open license. Pictures and photographs used in the respective advertisement profiles are copyright to the relevant advertiser. Copyright and ownership remain with the respective owners. © Copyright 2010\2011 Ocean Rock Media and/or Encounter Africa. No section or part of this directory may be copied, reproduced or distributed for any purpose in any format whatsoever without written permission of the publishers. All information provided and opinions expressed in this publication are provided in good faith but do not necessarily represent the opinions of this publication, publisher, or editor. Although every possible care has been taken to provide information that is true, correct, up to date and not malicious, Ocean Rock Media, its owners, staff and associates cannot be held legally liable in any way for any loss, damage, injury or expense however caused, arising from the use of or reliance upon, in any manner, of the information or opinions provided in this publication and does not warrant the truth, accuracy or completeness of the information provided.

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0% commission on s and

*Applies to foreign bank notes only

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Weâ&#x20AC;&#x2122;re not only about Euros and Dollars! At EuroDollar we aim to forge solid relationships by delighting our clients at every opportunity. Our simple and compelling vision is: To be a global leader in the provision of foreign exchange products and services From the bottom up, every aspect of our business has been built with this vision firmly in mind; from our choice of shareholders, through to the executive management team, our brand and branch design, our technology platform as well as our obsession with customer service excellence. Although we are still relatively young, we are backed by over 100 years of relevant foreign exchange experience in the Southern African region. We are a proudly South African company and with an inherently vibrant mood, we offer an exciting alternative to the traditional bureau de change players. Our transparent and competitive pricing combined with friendly and efficient service is unbeatable. Partnership is at the heart of the way we do business and this gives us a very real advantage in a very competitive market. Our most valued partners are our clients and the way we treat them is born out of a desire

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to build and sustain lasting value. Whether you are a corporate client, a leisure traveller or someone with a simple foreign exchange problem, we will provide you with the same consistent superior level of service. Travelling should be a pleasurable experience and exchanging travel money is often considered to be a hassle. Weâ&#x20AC;&#x2122;ll help to put the fun back into leisure travel and take away the

stress and inconvenience associated with business travel. We provide a full range of foreign exchange solutions for major events, incentive travel, business and leisure travel and we are agents for the worldâ&#x20AC;&#x2122;s leading money transfer service and prepaid currency cards.

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South ern & East Africa Regional Over view

TRAVEL INFORMATION LANGUAGES

number of the products, services and operators showcased in Encounter Africa have properties or operations in more than one country in the Southern and East African Region. They have been accommodated in this section rather than under a speciﬁc country. Southern and East Africa comprises a vast and varied geographical area, full of breathtaking scenery, exquisite wildlife, wonderful surprises, ancient and modern cities existing side by side, unspoilt rural habitats, and a confusing array of peoples, cultures and languages...as well as a history that goes back to the very cradle of mankind. The countries that make up the Southern and East African Region are: (In the South) – South Africa, Botswana, Mozambique, Namibia, Swaziland, Zambia and Zimbabwe; (In the East) – Kenya, Tanzania, and Uganda. In this vast region discerning travellers can pick and choose from wildlife oﬀerings that range from whale-watching in the southern oceans around South Africa, to the desert elephants of Namibia, the iconic Big Five of the Kruger National Park in northeastern South Africa, the crocodiles and birdlife of the Okavango Delta, the gorillas and chimps of Uganda, to the awesome annual migration of thousands of wildebeest in Tanzania. Natural wonders of the region include the majestic Table Mountain in the south; the massive sand dunes of the world’s oldest desert in Namibia; the swamps wonderland of the Okavango Delta; the thundering, misty Victoria Falls separating Zambia and Zimbabwe; the tropical Indian Ocean island paradises of Mozambique; the Great Lakes and the Rift Valley of East Africa; the Nile River and Lake Tanganyika to the north; the great plains of Kenya; and Africa’s highest mountain, Mount Kilimanjaro in Tanzania. This truly is an amazing sub-continent where amazing people nourish their souls.

• English is predominantly spoken in all of the countries in this region, with the exception of Portuguese-speaking Mozambique. In Namibia German is also widely spoken while in Namibia and South Africa Afrikaans, a language similar to Dutch and Flemish, is widely spoken. • A great variety of indigenous African languages are also spoken in these countries. • Various other European and some Asian languages are also spoken by minorities residing in a number of countries in the region.

CAPITAL CITIES • Countries in the region boast thriving capital cities that often blend the old and the new in an explosion of sound, colour, activities and people. • The various capital cities are: Pretoria/Tshwane (South Africa); Gaborone (Botswana); Maputo (Mozambique); Windhoek 14

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(Namibia); Mbabane (Swaziland); Harare (Zimbabwe); Nairobi (Kenya); Dodoma (Tanzania); Kampala (Uganda): and Lusaka (Zambia).

CLIMATE • The climate for this region varies greatly, from the moderate Mediterranean climate of South Africa’s Western Cape; to the coastal desert areas of Namibia that are cooled off by the icy Atlantic; the hot and humid conditions of Zambia; the hot desert climate of Botswana; the tropical heat of Mozambique and Tanzania; the fresh mountain air of Swaziland; the cold and wet of parts of Uganda; to the cool air of the Kenyan highlands. • Due to the combination of the region’s generally high altitude and the rain shadow caused by high mountain ranges, the East African interior is quite cool and dry. • Rainy season in some parts is all year round, in others, mostly to the east, it is in summer (December/ January) while in the southwest it is in winter (June/ July).

TIME ZONES • The countries of the region fall into a time zone range of UTC/GMT +2 hours to UTC/GMT +3 hours going east.

CURRANCIES • While all of the countries have their own currencies, the most widely used local currency in the region is the South African Rand which is accepted all over Southern Africa; the US dollar and Euros are also widely accepted.

TELECOMUNICATIONS & INTERNET • Most countries in the region have good to excellent fixed line telephone services and rapidly growing cellphone networks. Internet and email services are also available, although restricted in some countries to the urban areas.

ELECTRICITY • The power supply in all countries of the region fall within the 220/230/240 volts AC 50 HZ range. • Most plugs are 15 amp 3-prong or 5 amp 2-prong, with round pins.

AIRLINES • Most major international airlines fly to South Africa, with many flying to other capitals in the region. • Various domestic airlines and many private air charter companies and helicopter services operate throughout the region.

AIRPORTS • All capital cities in the region have international airports.

TAXES • A number of countries in the region charge VAT on goods and services sold. • Most countries in the region allow the importation of some duty-free goods for personal use.

ENTRY REQUIREMENTS • These vary from country to country – check the individual Country Overviews in this directory for details or check the official tourism websites of the various countries online.

HEALTH & MEDICAL • Medical facilities and health services range from world class in South Africa to very poor in some countries. • Various types of vaccinations are required in the different countries – check the individual Country Overviews in this directory or the official online websites for details. • Malaria, TB, HIV/Aids are high risks in most parts of the region. • Tap water is safe to drink in South Africa, except in a few rural areas, while it is less safe in some of the other countries.

DRIVING & LOCAL TRANSPORT • Roads, driving conditions and road rules vary greatly across the region – check the individual Country Overviews in this directory.

SAFETY • With the exception of Zimbabwe and Uganda, countries in the region are stable democracies free of conflict. Kenya and Uganda have experienced terrorist attacks in recent years while the US Embassy in Tanzania was bombed in 1998. • Kenya has also been targeted by armed groups operating from neighbouring Somalia that have abducted foreign tourists from Kenyan soil. • Kenya also experienced political turmoil and violence following a disputed general election a few years ago, and it is currently engaged in the conflict in neighbouring Somalia to the east, while its northwestern territory is exposed to the activities of the bandit Lord’s Resistance Army. • Currently all of the countries in the region are quite safe for tourists who follow normal personal safety rules. • Crime ranges from high in some countries to relatively low in others. • Travellers should however check with relevant embassies and the cautionary warning issued by their own countries before travelling – Encounter Africa cannot be held responsible for any incorrect or outdated information in this regard.

USEFUL CONTACTS • See the individual Country Overviews in this directory.

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Luxury, naturally Sanctuary Saadani Safari Lodge Saadani, Tanzania

SAFARI LODGES AND CAMPS TANZANIA: Sanctuary Saadani Safari Lodge, Sanctuary Saadani River Lodge, Sanctuary Kusini and Sanctuary Swala UGANDA: Sanctuary Gorilla Forest Camp KENYA: Sanctuary Olonana

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SANCTUARY RETREATS REGIONAL Accommodation Groups Sanctuary Retreats’ lodges and camps are set in some of the most beautiful and last unspoilt wilderness areas of Africa. The group is completely committed to conservation and not leaving any lasting footprint. With expert local guides and superb service at its luxurious properties in Botswana, Zambia, Kenya, Tanzania and Uganda, Sanctuary Retreats provides an unparalleled way to experience the captivating heart of Africa. .

Environmental Footprint

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Areas of Environmental Responsibility in which this Operator is active:

Flora Conservation

Fauna Protection

Waste Management

Energy Management

Water Management

Procurement Policy

Environmental Policy

Awareness Education

Green Building

Credentials & Verification

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Social Investment

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Areas of Social Responsibility in which this Operator is active:

Employees

Economic Development

Social investment

Cultural Engagement

Disabled Facilities

Credentials & Verification

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* For a more detailed definition of each of the areas of activity represented by the above symbol and their respective ratings, please refer to the section Key To Rating, Stars & Symbols in the front of this directory.

Group Overview Countries in which Group has properties: Location of Head Office: Year established: Market segment in which group is active: Group specialities or unique features: Group’s environmental & social policy: Group’s social responsibility policy:

Accommodation Offered

Botswana, Zambia, Kenya, Tanzania & Uganda London and South Africa July 1999 Luxury travel Authentically exploring the real Africa, without forsaking luxury, comfort and style. Committed to applying its environmental policies; no footprint; caring for the environment; and managing waste, energy, water and flora conservation. Mostly locally recruited staff. Several policies facilitating their professional and personal growth and wellbeing.

Rates Between US$320 and US$2,035 per person per night. Contact / Booking details Tel 1: +44 (0)20 7190 7728 Email: info@sanctuaryretreats.com Web: www.sanctuaryretreats.com

Kenya Name: Market Sector: Number & Type of Rooms / Units: Facilities & Features:

Uganda Name: Market Sector: Number & Type of Rooms / Units: Facilities & Features:

Tanzania Name: Market Sector: Number & Type of Rooms / Units: Facilities & Features:

Tanzania

Name: Market Sector: Number & Type of Rooms / Units: Facilities & Features:

Sanctuary Olonana Luxury safari camp 14 classic safari tents Spacious tents; mosquito netting; en-suite bathrooms; solar lighting; and river-view verandas. Main dining room; veranda with views; star gazing; pool, minispa; and gift shop. Sanctuary Gorilla Forest Camp Luxury safari camp 8 luxury tents Large en-suite ‘tents’; two queen-sized beds each; and bathtub with forest views. Gorilla viewing; bar; dining cottage; open-air dining; campfire at night; and gift shop. Sanctuary Swala Luxury safari camp 12 stylish safari tents Pavilions shaded by tall acacia trees; views of water hole visited by animals; spacious open plan arrangement; king or twin beds; chairs, sofas; en-suite bathroom; indoor and outdoor shower; and own personal attendant. Main dining area; deck; library; infinity ; and internet access Sanctuary Kusini Luxury safari camp 12 classic safari styled tents Hillside double tents; personal butler; en-suite facilities; private verandas; and comfortable furnishings. Dining area; lounge; library; views from wooden deck; inverted electrical energy.

Things To Do - Activities may differ from one property to another. Visits to parks/reserves Game drives Boating Game hikes Horseback game viewing Bird watching Hikes & walks

Mountain climbing Cultural / village tours Sailing / boating River rafting Kayaking Hot air balloon rides Elephant rides

Horse riding Camel rides Helicopter rides Paragliding / hang gliding Sports activities Snorkelling / diving

Swimming Beaches Visiting museums Shopping / markets Historical / geological sites River boating

Walking safaris Spa treatments Educational animal interaction

Wildlife & Scenic Offerings Most camps situated in national parks / reserves for best game viewing. Game often seen within the camps. Game viewing differs from camp to camp, ranging from game drives to walking safaris, and mokoro excursions. Sanctuary Chief’s Camp, Sanctuary Olonana and Kusini are situated in Big 5 territory. Variety of other game.

Memberships & Awards Member of: Awards Received:

African Travel & Tourism Association, 2009; Association for the Promotion of Tourism to Africa, 2010. Special Grand Awards in 2010 from Andrew Harper Travel to Sanctuary Sussi & Chuma and World Travel Awards – Zambia’s Leading Lodge award to Sanctuary Sussi & Chuma in 2012.

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INSPIRING AFRICA Travel, Tour & Safari Operators The company offers extraordinary and inspiring responsible travel experiences covering the entire continent of Africa, from the bustling souks of Morocco, to the plains of Maasai Mara and Serengeti in Kenya and Tanzania, the Okavango Delta, the ancient pyramids of Egypt and the idyllic islands of the Indian Ocean archipelagos. Experiences are personalised for individual travellers or small groups and only licensed and experienced operators and guides are used.

Environmental Footprint

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Areas of Environmental Responsibility in which this Operator is active:

Flora & Fauna Protection

Waste Management

Energy Management

Water Management

Procurement Policy

Environmental Policy

Awareness Education

Credentials & Verification

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Social Investment

Southern , a c i r f A South frica & East A

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Areas of Social Responsibility in which this Operator is active:

Employees

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Economic Development

Social investment

Cultural Engagement

Disabled Facilities

Credentials & Verification

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Location & How To Get There

The company is based in South Africa and has offices both on the African continent as well as in Europe. It operates tours throughout the continent of Africa and the Indian Ocean Islands of Madagascar, Mauritius, Seychelles, Rodriquez, Reunion as well as the Maldives and Greek Islands. Transfers are determined by the specific tour itineraries, using international and local airports or private airports and landing strips throughout the continent and or tailor made transfer options by road, air or by boat.

Rates Rates vary and depend on type of itinerary/package selected. Contact / Booking Details Cell: +27 (0)83 455 5061 Fax: +27(0)86 561 5231 Email: tours@inspiringafrica.com Web: www.inspiringafrica.com Applicable Rates Rates depend on type of itinerary/ package selected and are spread across the spectrum.

Company / Operation

With a decade’s experience as an independent tour operator, Inspiring Africa develops, researches and delivers unique and personalised travel experiences to Africa. The company’s philosophy is that an unforgettable journey isn’t just about where one goes, it’s also how one gets there. The company has been operating for over 10 years. All tours are escorted by fully qualified personal driver-guides. The company’s operations support only tour operators, suppliers and accommodation providers who are committed to and practice responsible tourism.

Facilities & Services

Inspiring Africa offers individualised tours including unique African safaris and animal experiences, romantic travel, photography, gourmet and wine, golf, cultural experiences, extreme adventures, small groups and families and media tours. Services include meeting and assisting guests on arrival at selected ports of entry; 24/7 contact numbers for guests; all accommodation reservations for hotels, game lodges and guest houses; transportation in airconditioned micro buses and luxury coaches; booking of car rentals and chauffeur driven services; choice of foreign language drivers and guides; full-time escorted tours; scheduled tours with guaranteed departures, minimum of two passengers; specialised tours for weddings, honeymoons, palaeontology, geological interest, photography, gourmets, flora, whale and shark watching; tailor-made golfing holidays; and pre- and post-conference tours. Accommodation used on tours is of highest quality, exclusive, award winning luxury safari lodges and camps, private island getaways, five star boutique hotels and luxurious trains, catamarans and yachts.

Tours & Safaris

Personalised travel and tour experiences incorporate luxury train, yacht and camp experiences of 8 to 14 days or longer and include: exploring Namibia’s coastal wilderness and desert scenery; Botswana’s famed Okavango Delta; Zambezi and Nile River experiences; wildlife and cultural safaris in Rwanda, Ghana, Tanzania, Kenya, and Niger; national park experiences in Southern and East Africa, such as Kruger National Park in Southern Africa, Nyanja National Park in Zimbabwe, South Luangwa National Park in Zambia, Rift Valley, Maasai Mara, Tsavo, Amboseli and Serengeti in Kenya and Tanzania, or Mole National Park in Ghana. Or escape to an island getaway in Seychelles, Madagascar, Reunion, Maldives or the Greek Isles. The company further offers luxury African safaris, African family journeys, romantic or celebration travel, journeys for women, or extreme experiences.

Memberships & Awards

Member of African Travel and Tourism Association (ATTA). Partner lodges and destinations have won numerous awards including Travel Awards, Amarula Best Retreats in Africa Award Gold, Condé Nast Best Safari award. Member of SKAL International. The company also has been nominated and won a number of responsible travel awards such Responsible Tourism Award Nominee and a gold award from the European Board of Excellence.

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Botswana Regional Over view

TRAVEL INFORMATION

ituated in Southern Africa, Botswana is a landlocked country of stunning contrasts. Its world-famous Okavango Delta has the most amazing waterways teeming with fish, birds and water-bound animals. However, leave the delta and you enter the dry, sandy plains of the Kalahari Desert interspersed with dry savannah and ancient salt pans. Far-flung, isolated and sparsely populated rural areas contrast sharply with bustling, modern urban centres. This land of wide open spaces offers an untamed wilderness with some of the best wildlife viewing in Africa. Botswana is a largely crime-free, safe and stable democracy with a thriving economy. It is surrounded by South Africa, Zambia, Namibia and Zimbabwe.

LANGUAGES English & Setswana.

CAPITAL CITY Gaborone

CLIMATE • • • • •

Semi-arid, subtropical, very hot and rainy summers, mild and dry winters. Summer (November – March): 19-33°C - Winter (May to August): 5-23°C Rainy season with sporadic showers in the summer months (November – March). Humidity from 60 to 80% during summer mornings, dropping to 30 - 40% afternoons. Best visiting months for both weather and game viewing from April to October.

TIME ZONE • UTC/GMT +2 hours - no daylight saving time at present.

MONEY & CARDS • • • • •

Currency: the Pula divided into 100 Thebe. All major credit cards, including Visa, MasterCard, American Express and Diners Club. Most hotels and lodges accept travellers’ cheques & foreign currency. Exchange bureaus at major border posts, no exchange controls. Several major commercial banks - Automatic Teller Machines (ATM) at most shopping malls and hotels.

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TELECOMMUNICATIONS

ENTRY REQUIREMENTS

• Good fixed-line telephone network and internet services. • Three national cell phone operators serve mostly urban areas, major routes & tourist destinations. • Roaming agreements with companies in a number of countries.

• Citizens of Commonwealth countries do not require a visa and visa abolition agreements exist with a number of countries. • All other foreigners need a visa. • Visa requirements: Complete Form D (Visa form); Letter of support from the host; two passport size photos; fee of P25.00 (around USD 4.00); return visa or residence permit from his/her country of residence; return air ticket; confirmation letter from the country if the person is coming for business purposes.

INTERNET • Good internet services with Internet connection in most hotels and lodges, while private networks offer Voice over Internet Protocol (VoIP).

POSTAL SERVICES • Reliable national mail service and other services such as money transfers and courier services.

ELECTRICITY • 220 volts AC, 50hz - outlets are of the round three-pin type.

AIRLINES

HEALTH & MEDICAL • There is a fairly high risk of malaria, especially in the rainy season, in certain areas such as Central Botswana, Chobe, Ghanzi, Northeast, and Northwest, but none in the cities of Francistown and Gaborone. If visiting affected areas it is recommended that antimalaria drugs be taken 2 weeks before departure. • Other risks include tick-bite fever, sun and heatrelated problems, snake-bite, HIV/AIDS, Bilharzia. • Tap water is safe to drink in urban areas and the larger urban areas offer good health facilities.

DRIVING & LOCAL TRANSPORT

• Various international carriers fly into Botswana or neighbouring countries, especially nearby Johannesburg, South Africa, with connecting flights. • National carrier Air Botswana operates scheduled domestic flights from Gaborone to several destinations, including Francistown, Maun, and Kasane. • Various other carriers operate services to the capital and private operators maintain links to various tourist destinations. • Direct flights from Johannesburg, Harare, Cape Town and Windhoek to Maun International Airport (MUB) which serves the Okavango Delta. • Well-developed air charter industry.

• All urban centres are connected by highways and very good tarmac roads. • Driving is on left hand side of road. • Off main routes, the roads range from good, highspeed gravel to deep, rutted sand. • Speed limits apply and seat belts must be worn. • Various private bus and minibus passenger transport companies provide good services, as does Botswana Railways with air-conditioned luxury rail travel between various centres. • All major car hire services operate in Botswana, and taxis and minibus taxis operate in all towns.

AIRPORTS

SAFETY

• Main airport is Sir Seretse Khama International (GBE) 15km (9 miles) northwest of Gaborone with smaller airports at Francistown, Ghanzi, Jwaneny, Kasane, Pont Drift and Selebi-Phikwe. • Airport facilities: Luggage storage, luggage shrink wrap, banks, bar, snack bar, restaurant, post office, duty-free shops and car hire. • No regular bus services to and from the airport, but hotels run minibuses, while taxis are available. • Arriving persons must declare goods to Customs Officer on baggage declaration Form J.

Botswana is a stable democracy since independence in 1966 and safe for visitors, but some crime does occur – take basic precautions as for most other countries.

TAXES • VAT of 10% charged on most goods purchased, while customs and excise duties are charged on some goods brought in. • Botswana belongs to the Southern African Customs Union (SACU) - South Africa levies and collects most of the customs, sales, and excise duties for the 5 member states.

USEFUL CONTACTS • Botswana Tourism Board: Tel +267 391 3111, Fax: +267 395 9220, Email board@botswanatourism.co.bw • Customs & Excise: Tel +267 3642100, +267 392 2855 Fax: +267 392 2781. • Air Botswana: Tel +267 395 2812 • Sir Seretse Khama Airport: Tel +267 395 8440 • Rail Services: Tel +267 471 1375 • Immigration: Tel +267 361 1300 • Wildlife and National Parks: Tel +267 397 1405 • Hotel & Tourism Association: Tel +267 395 7144 • Automobile Association: Tel +267 390 2111 • First National Bank: Tel +267 364 2600 • Standard Chartered Bank: Tel +267 360 1500, Fax +267 391 8299 • Barclays Bank: Tel +267 395 2041, Fax: +267 391 3672 ENCOUNTER AFRICA | The Definitive Directory For Responsible Tourism

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Luxury, naturally Sanctuary Stanley’s Camp Okavango Delta, Botswana

SAFARI CAMPS AND LODGES BOTSWANA Sanctuary Stanley’s Camp and Sanctuary Baines’ Camp Sanctuary Chief’s Camp, Okavango Delta Sanctuary Chobe Chilwero, Chobe National Park

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SANCTUARY RETREATS BOTSWANA Accommodation Groups Sanctuary Retreats represents a collection of fine luxury lodges and camps with twelve properties situated in Botswana, Zambia, Kenya, Tanzania and Uganda. The best in its specific area, each property has been developed with acute sensitivity for the environment, animal habitats, people and culture. The outcome is an exclusive and fulfilling travel experience with superb service, a vast range of activities and expert local guides.

Environmental Footprint

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Areas of Environmental Responsibility in which this Operator is active:

Flora Conservation

Fauna Protection

Waste Management

Energy Management

Water Management

Procurement Policy

Environmental Policy

Awareness Education

Green Building

Credentials & Verification

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Social Investment

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Areas of Social Responsibility in which this Operator is active:

Employees

Economic Development

Social investment

Cultural Engagement

Disabled Facilities

Credentials & Verification

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Group Overview Countries in which Group has properties: Location of Head Office: Year established: Market segment in which group is active: Group specialities or unique features: Staff Employed: Group’s environmental & social policy:

Botswana, Zambia, Uganda, Kenya, and Tanzania. South Africa 1999 Luxury accommodation in lodges and camps. Providing exclusive and fulfilling travel experience with superb service. Approx. 5000 Committed to environmentally and socially sustainable practices.

Rates From US$565 plus per person per night. Contact / Booking details Reservations Manager: Bridget Thompson Tel 1: + 27 (0)11 438 4650 Tel 2: +27 (0)86 218 1482 Email: southernafrica@sanctuaryretreats.com Web: www.sanctuaryretreats.com

Accommodation Offered Property 1 Name: Location: Number & Type of Rooms / Units: Facilities & Features: Property 2 Name: Location: Number & Type of Rooms / Units: Facilities & Features: Property 3 Name: Location: Number & Type of Rooms / Units: Facilities & Features: Property 4 Name: Location: Number & Type of Rooms / Units: Facilities & Features:

Sanctuary Chief’s Camp Chief’s Island, Moremi Game Reserve, Botswana 12 Luxury Bush pavilions, 5 stars Pavilions are hidden woodlands. All have private decks, indoor and outdoor showers, mosquito nets and ceiling fans. Communal decked living room with views of floodplains. Dining area with fire pit offers game viewing. Sanctuary Baines’ Camp Private Concession, Okavango Delta 5 luxury Suite, 5 stars Low environmental impact camp. Communal swimming pool. View game from wooden deck surrounding main dining/sitting room. Luxurious tented suites have adjoining outdoor bathrooms. Sanctuary Stanley’s Camp Private Concession, Okavango Delta 8 classic safari tents, 4 stars Intimate camp set around large sitting/dining area with views of Okavango Delta floodplains. Wildlife viewed from swimming pool. Excellent for large buffalo herds of 2,000 or more. Tents have ceiling fan and wooden decks with hammocks. Sanctuary Chobe Chilwero Bordering Chobe National Park 15 air-conditioned cottages, 5 stars The main area has views over the Chobe River bordering Chobe National Park with its elephants and huge buffalo herds. Rooms have inside and outside shower, tubs, and private gardens. Spa with a range of treatments.

Things To Do - Activities may differ from one property to another. Visits to parks/reserves Game drives Game hikes Horseback game viewing Bird watching Hikes & walks Mountain climbing

Cultural / village tours Sailing / boating River rafting Kayaking Hot air balloon rides Elephant rides Horse riding

Camel rides Helicopter rides Paragliding / hang gliding Sports activities Snorkelling / diving Swimming

Beaches Visiting museums Shopping / markets Historical / geological sites River boating Walking safaris

Spa treatments Educational animal interaction

Wildlife & Scenic Offerings • •

Chief’s Camp oﬀers Big 5 game viewing; other camps oﬀer lion, leopard, elephant, hippo and plains game. Sponsor of Living with Elephants Foundation allowing guests to interact.

Memberships & Awards •

Have won a number of prestigious awards from Condé Nast and Travel & Leisure among others.

Policies • •

Children welcome but some restrictions apply at some camps. Booking, payment and cancellation policies apply and can be obtained on website. ENCOUNTER AFRICA | The Definitive Directory For Responsible Tourism

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ESCAPE TO A UNIQUELY AFRICAN EXPERIENCE

DIZHANA Situated on the banks of the Khwai River bordering Moremi and Chobe National Parks, we offer Campsites, Mobile Tents as well as a Private Tented Camp. TRANSFERS Transfers in a Game Viewer or for a bit more luxury, an air-conditioned Transporter DELTA Boat Cruises, Mokoro Trips and Mobile Safaris into the Okavango Delta

Central Reservations Office - 0027 (0) 15 307 3377 Botswana - 00 267 686 3853 info@dizhana.co.za / www.dizhana.co.za LegendDestinations_ FCP.indd 1

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Mozambiqu e Regional Over view

TRAVEL INFORMATION LANGUAGES • Portuguese – also several indigenous languages. • Many Mozambicans also speak English.

CAPITAL CITY • Maputo

CLIMATE • Predominantly tropical to sub-tropical climate with wet and dry seasons. • Wet season November to March, monthly average temperature 26 to 29°C. • Dry season April to October, average June and July temperatures 18 to 20°C. • Best time to visit May to July.

TIME ZONE 26

onsidered one of the jewels of Africa, this south-east African country boasts a truly exotic, palm-fringed and coral-reefed coastline of 2,500km. The only interruption to be found in the sparkling turquoise expanse of the Indian Ocean is the string of tropical islands dotted along the coast, or perhaps a frolicking school of dolphins, or a white-sailed Arab dhow lazily ambling past under a clear blue African sky. This is a world of lazy beach days, sun, surfing, diving, snorkelling and some of the best fishing in Africa. That is, if you are not out tracking game in one of the most unspoilt wilderness areas on earth. To the south lies Maputo, the centuries old capital, with its broad avenues, purple-flowered Jacaranda trees, Portuguese colonial edifices, mosaic-paved sidewalks bustling with cosmopolitan crowds, and grand old hotels. Further north the cities and islands display a stronger Arab influence. Inland Mozambique offers superb game reserves, including the 40,000km2 Niassa Reserve, one of the last truly wild places on earth. Demonstrating their quiet resolve to overcome all odds following the ravages of decades of civil war and a series of destructive floods, Mozambicans are well on their way to restoring their beautiful country to its former glory and even better. Major discoveries of offshore gas in recent times are set to bring much prosperity, investment and development to this country. Today Mozambique is a stable, safe and economically bustling country with an abundance of responsible tourism offerings.

• UTC/GMT +2 hours.

MONEY & CARDS • Currency: Metical (MTn) - US Dollar and South African Rand also widely accepted. • Exchange rate varies at around 3.5256MTn to one South African Rand (ZAR) • Credit cards are accepted in some of the more expensive hotels in Maputo, but facilities throughout the rest of the country are limited while ATMs are also scarce – carry cash or travellers’ cheques. • Money can be changed at banks, Rennie’s or local dealers.

TELECOMUNICATIONS International dialling code for Mozambique is +258. Fixed line telephone and fax services are available in major cities. Cellphone coverage is provided by two major mobile phone networks but is limited to major cities and some

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INTERNET Internet cafes are available in Maputo. Some hotels offer Internet connectivity.

POSTAL SERVICES • Good international courier services available. • National postal service is slow and unreliable.

ELECTRICITY

recommended. • HIV/AIDS, tuberculosis, malaria, cholera and other water-borne diseases pose risks in some areas – last cholera outbreak was reported early in 2011. • Hospital and medical facilities are poor making comprehensive medical insurance essential. • Neighbouring South Africa has excellent medical facilities. • Tap and untreated water is not safe to drink.

Mozambique South Africa

coastal locations - roaming agreements exist.

DRIVING & LOCAL TRANSPORT

• Several international airlines including Portugal’s TAP, South African Airways and many other African carriers fly to Maputo - connecting flights from South Africa. • National carrier LAM flies to Johannesburg and other African destinations.

• Driving is on left of road. • Current driver‘s license required – Mozambican, South African or international. • There are frequent police check points where documents and luggage may be inspected. • Very long distances between petrol filling stations in rural areas. • Traffic policemen wanting bribes are common. • LAM operates domestic flights between Maputo and other major cities/towns. • Unreliable rail services; regular bus services between most main towns; reasonable to good bus and rail services between Maputo and South Africa.

AIRPORTS

SAFETY

• Main airport is Maputo International Airport 5km northwest of Maputo. • The airport now boasts a new international terminal completed in 2010 that has vastly increased its capacity and improved facilities and service, while a second phase upgrade of the airport is still underway. • Hourly bus services and reliable taxis operate to city car rental available. • Second airport is Beira International Airport 10km north-east of Beira. • Buses and taxis to the city centre - car rentals. • Limits apply on the quantity of goods like cigarettes or liquor brought into the country.

• Although Mozambique is generally considered safe, Maputo experiences crime such as muggings, bag snatching and pick-pocketing. • Violent crime, car hijackings and armed robbery are on the increase. • Crime also occurs in isolated rural and beach areas. • Visitors should take normal precautions when walking or driving, and safeguard valuables. • Unexploded landmines from the civil war remain a danger in certain rural areas and visitors should not stray off main or well-travelled roads – enquire from local authorities before travelling. • The country has successfully transformed to a stable democracy with a flourishing economy.

• 220 volts AC, 50hz – plug outlets are round 3-pin type; round pin attachment type; “Schuko” plug and receptacle with side grounding contacts; or “South African” 3-pin type.

AIRLINES

TAXES • VAT of 17% is charged on goods purchased. • Departure tax if travelling within Africa. • Import duties charged on most goods.

ENTRY REQUIREMENTS • All foreigners need visas prior to their arrival. • South Africans staying less than 30 days do not need a visa. • Business or tourist visitors can obtain, a visa can be obtained on arrival (at airport only) valid for a maximum of 30 days • Passports must be valid for at least 6 months.

HEALTH & MEDICAL • Yellow fever certificate required if travelling from infected areas. • Hepatitis A and B and Typhoid vaccinations

USEFUL CONTACTS • National Institute of Tourism (INATUR) – Tel: +258 21 307 320 Fax:+258 21 307 322 Email: kmomade@ inatur.org.mz Web: www.futur.org.mz. • Tourism Board / National Tourism Fund (FUTUR) Tel:+258 21 307 323 / 320. • United States Embassy, Maputo – Tel: +258 21 492 797. • British High Commission, Maputo: Tel: +258 21 356 000. • Emergencies: 119 (Police); 117 (Ambulance). • AVIS Car Rental – Tel: +258 21 407 790 / 3 • Airport Maputo – Tel: +258 21 465 497 / 8 • Medical Assistance: Mozambique Emergency Assistance Services - Tel: + 258 82 887 6550 (Medical Advisor) Fax: + 258 21 326 536 (Office). • Banco Internacional de Comércio, SARL - Tel: +258 21 31 1111 Fax: +258 21 314 797 Email: icbm@teledata. mz. • Standard Bank – Tel: +258 21 352 500co.ke. ENCOUNTER AFRICA | The Definitive Directory For Responsible Tourism

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www.whitepearlresorts.com

THE PEARL OF THE INDIAN OCEAN

Mozambique South Africa

WHITE PEARL RESORTS, PONTA MAMOLI Accommodation White Pearl Resorts, Ponta Mamoli, offers the ultimate in beach luxury in Africa. Experience elegant simplicity at this exclusive beach resort set in the dunes of the untouched shores of southern Mozambique. On a magnificent stretch of coastline, tucked behind Casuarinas trees, experience a place so beautiful and so pure, quite unlike any other in all of Mozambique..

Environmental Footprint

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Areas of Environmental Responsibility in which this Operator is active:

Flora Conservation

Fauna Protection

Waste Management

Energy Management

Water Management

Procurement Policy

Environmental Policy

Awareness Education

Green Building

Credentials & Verification

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Social Investment



Areas of Social Responsibility in which this Operator is active:

Employees

Economic Development

Social investment

Cultural Engagement

Disabled Facilities

Credentials & Verification

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Contact / Booking details Reservations Manager: Prudence Chatora Tel 1: +27 (0) 11 026 7178 Tel 2: +27 (0) 82 806 1201 Fax Number: +27 (0) 11 268 2290

Location & How to Get There Country: Region: Nearest Town: Nearest International Airport: Local Landing Strip: Guest Transfers: Road Access:

Rates US$294 - US$393 per person sharing per night

Mozambique Ponta Mamoli Zitundo Maputo International Ponto do Ouro Yes, upon request Yes, from Kosi Bay and Maputo

Email: reservations@whitepearlresorts.com Web: www.whitepearlresorts.com

Accommodation Offered •

Total number of guests: 44; 6 x Luxury Beach Pool Suite sleeping 2 each; 16 x Luxury Pool Suite sleeping 2 each

Accommodation Features En-suite bathrooms Bath Shower Outside shower/bath Toilet

King-size beds Queen-size beds Twin beds Single beds Deck / Veranda

Private lounge area Writing desk Fire place Tea / coffee station Mosquito nets

Views Room safe Electricity Telephone TV

Dining area Ceiling Fan Hair Dryers Special Decor Private Plunge Pool

Gymnasium Sports facilities Sauna Massage Health spa Crèche Child minders TV room Theatre/cinema

Curios shop Room safes Office/reception safe Airport shuttle On-site car hire Local area transport Guided game viewing Cultural tours On-site banking / money

changing Laundry service Live entertainment Weddings hosted Conference facilities In-house doctor In-house nurse 24-hours security 24 hours room service

Limited room service Internet & email Business centre Water hole, bird hide 24hrs medical assistance

Mountain climbing Cultural / village tours Sailing / boating River rafting Kayaking Hot air balloon rides

Elephant rides Horse riding Camel rides Helicopter rides Paragliding / hang-gliding

Sports activities Snorkelling / diving Swimming Beaches Visiting museums Shopping / markets

Historical / geological sites Heated Plunge Pool Private Massage Bush Breakfasts/Dinners Tranquillity Garden

Facilities & Services Restaurant Outdoor Eating Special Diets Catering Bar/s Swimming Pool/s Lounge Other Relaxation Areas Library Reading room/area

Things To Do Visits to parks/reserves Game drives Game hikes Horseback game viewing Bird watching Hikes & walks

Wildlife & Scenic Offerings • •

Close to Maputo Elephant Reserve. Unspoilt Indian Ocean coastline & beaches – resort located in marine conservation area.

Memberships & Awards •

International Award For Tourist, Hotel & Catering Industry from Global Trade Leaders Club, 2013.

Policies • •

Children: Payment:

•

Cancellation:

Child Policy in place with terms and conditions for under 12. A 20% non-refundable deposit is required within 7 days of making a reservation. Full pre-payment will be required for all reservations made within 7 days of arrival. Full pre-payment will be required 45 days prior to arrival. 100% cancellation fee will apply to all cancellations received 45 days or less prior to arrival.

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Namibia

Regional Over view TRAVEL INFORMATION LANGUAGES • English – plus German, Afrikaans and various indigenous languages.

CAPITAL CITY • Windhoek.

CLIMATE • Coastal areas cool, rain-free mostly, with fog and day temperatures of 15C-25C. • Winter day temperatures in interior 18oC-25oC 25C, frost and minus-zero temperatures common at night. • Summer average interior temperatures 20oC – 34oC sometimes above 40oC in the north.

he harsh but beautiful desert landscapes, the cool Atlantic Ocean, the green plains of the north, the rugged mountains and rivers...these are the things that have enthralled visitors to Namibia over the ages. The silent Namib Desert with its shifting sand dunes and rare desert elephants is the oldest desert in the world. Being sparsely populated, with only 2 people per square kilometre and a population of 1.8-million, there is ample space for everyone as well as for an abundant and thriving wildlife population. It is truly a land of contrasts and many cultures are found in its modern cities and its vast rural areas. These range from the German colonial heritage with its October beer fests and many German-style pubs and restaurants and architecture, to the hunter-gatherer Bushmen, the hunting and ﬁshing Caprivians, the farming and cattle-herding Owambo, the Damara with their mysterious origins, the Herero with their distinctive and colourful dress, the Himba with their red ochre-covered bodies and braided hair, and numerous other groups. Namibia is a peaceful and stable democracy, and a land of many wonderful experiences.

• Low humidity in most parts, but can be as high as 80% in extreme north during summer. • Rainy season from October-April - rainfall varies from under 50mm at coast to 350mm in central interior and 700mm in Caprivi. • Pack both warm and cold weather clothing.

TIME ZONE • Summer: GMT+ 2 hours from the 1st Sunday in September to the 1st Sunday in April. • Winter: GMT + 1 hour from the 1st Sunday in April to the 1st Sunday in September.

MONEY & CARDS • Currency is Namibian Dollar, or South African Rand (linked 1 : 1). • American Express, Diners Club, MasterCard, Visa, Maestro and European Community credit/debit cards

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accepted – for others, check with your bank. • Advisable to take travellers cheques in US dollars or South African rands.

TELECOMUNICATIONS • International Dialling Code: +264. • Good telecommunications network. • Two cell phone network operators, MTC and leo, with international roaming agreements with many countries. • Cellphone coverage is fairly wide, but best in urban areas. • Cellphones can be rented; prepaid cellphone cards can be bought.

INTERNET • Internet cafes throughout the country - most hotels & lodges have internet facilities.

POSTAL SERVICES • Good postal service - airmail to Europe takes between 4 days & 2 weeks. • Excellent private courier services also available.

ELECTRICITY • 220 volts AC, 50hz. – plug outlets are of the round three-pin type.

AIRLINES • National airline is Air Namibia. • British Airways, South African Airways, LTU and TAAG fly to Namibia. • Most international airlines fly to neighbouring South Africa with good connecting flights to Namibia. • Smaller air charter companies operate in Namibia.

AIRPORTS • Main airport is Hosea Kutako International Airport 40km (25 miles) from Windhoek. • Other airports at Eros (Windhoek), Katima Mulilo, Rundu, Ondangwa, Walvis Bay, Lüderitz, Keetmanshoop & 16 licensed air strips. • Transport available between Windhoek and airport.

TAXES • 15% VAT payable on goods and services. • No airport departure taxes payable. • Bona fide tourists to Namibia are exempt from paying sales duty or excise duty on luxury items. • Visitors may reclaim VAT at Hosea Kutako International Airport, Eros Airport and Walvis Bay Airport.

ENTRY REQUIREMENTS • Foreign visitors need passports valid for at least 6 months after date of entry. • Visas required for most visitors – check with embassies for exemptions.

• Tourist visas from Namibian Ministry of Home Affairs and Namibian embassies abroad. • Entry fees payable when entering from neighbouring countries.

HEALTH & MEDICAL • Yellow fever vaccinations for people coming from affected countries. • Rabies and cholera are common throughout Namibia. • Malaria is endemic from the north all the way to Okahandja, 65 km north of Windhoek, especially during the rainy season and malaria vaccinations are advised for people going to that area. • Inoculations regulations can change at short notice –check with embassies. • The country has good private and public medical and health facilities.

DRIVING & LOCAL TRANSPORT • Driving on left hand side of roads - speed limits apply – valid foreign driver’s license required. • Various car rental companies at airports and in major cities. • Regular transport services in Windhoek. • Tourism Board registered shuttle operators recommended for tourists. • Several trains from South Africa including luxury tourist trains. • Excellent tarred major road network, with gravel and sand roads in rural areas.

SAFETY • Namibia is politically stable and considered safe. • Crime occurs mostly in urban areas and tourists are targeted by muggers in Windhoek. • Do not travel unprepared or alone off main routes into isolated rural or wilderness areas.

USEFUL CONTACTS • Namibia Tourism Board: Tel: +264 61 290 6000 Fax: +264 61 254 848 info@namibiatourism.com.na • Ministry of Environment & Tourism: Director: Sem Shikongo – Tel +264 61 284 2178 • Accommodation Association: e-mail: info@bedbreakfast-namibia.com, Tel: +264 67 30 3885, fax +264 67 30 1264. • Tour & Safari Association: Tel: + 264 61 238 423 Fax : + 264 61 238 424 Web: http://www.tasa.na/ • Bank of Namibia: Tel: +264 61 283 5111 Fax: +264 61 283 5067 • First National Bank of Namibia: Tel: +264 (0)61) 299 2920 Fax: +264 (0)61) 299 2930. • Standard Bank Namibia: Tel: Tel: +264 61 294 2126 Fax: +264 61 294 2583 • Air Namibia: Tel: +264-61-299 6000 Website: www. airnamibia.com.na • TransNamib Rail: Tel: +264 (0)61 298 2032 /2175 Fax: +264 (0)61 298 2405. • Avis Car Hire Windhoek: Tel +264 (0)61 233 166. • Budget Car Rental Windhoek: Tel +264 (0)61 228 720. ENCOUNTER AFRICA | The Definitive Directory For Responsible Tourism

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Call Centreâ&#x20AC;&#x2122;s Operating Hours ... for your booking and reservation convenience. Operating Hours

Monday - Friday :

06:00 - 22:00

Saturday & Sunday:

08:00 - 17:00

Call Centre: call.centre@airnamibia.aero Call Centre +264 61 2996111 or contact your Travel Agent. AirNamibia_DPS.indd 68

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Best Regional Airline ACSA Feather Awards 2011, Awarded for Service Excellence

NO MATTER YOUR DESTINATION, ALWAYS CARRY THE SPIRIT OF NAMIBIA

Gaboron

Maun

Accra Luanda

Harar e

burg Johannes Namibia

Capetown

Victoria Falls

Lusaka

Frankfurt

Book Online: www.airnamibia.com.na Call Centre +264 61 299 6111 or contact your Travel Agent.

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ENINGU CLAYHOUSE LODGE Travel, Tour & Safari Operators Spectacularly located in the Namibian Kalahari, yet close to the capital Windhoek, Eningu Clayhouse Lodge offers a comfortable atmosphere synonymous with Namibia’s tranquil and intimate style, combining high levels of comfort, hospitality and serenity. The uniquely styled clay buildings blend perfectly with the surrounding Kalahari sands, while stone sculptures and drawings from a well-known local artist decorate the lodge. Enjoy a variety of animals, birds and scenic offerings.

Environmental Footprint

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Areas of Environmental Responsibility in which this Operator is active:

Flora & Fauna Protection

Waste Management

Energy Management

Water Management

Procurement Policy

Environmental Policy

Awareness Education

Credentials & Verification

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Social Investment

egion / R s a m o Kh entral C / i r a h Kala Namibia

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Areas of Social Responsibility in which this Operator is active:

Employees

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Economic Development

Social investment

Cultural Engagement

Disabled Facilities

Credentials & Verification

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Rates Rates range from US$100 to US$200 per person.

Location & How to Get There Country: Namibia Region: Khomas Region Nearest Towns: Dordabis & Windhoek Nearest International Airport: Hosea Kutako International, Windhoek Local Landing Strip: Guest Transfers: On request Road Access: Yes

Contact / Booking Details Telephone 1: Main booking office LOGUFA: +264 (0)64 464 144 Telephone 2: Eningu Lodge direct: +264 (0)62 581 880 Cell Phone: +264 (0)81 480 5505 Fax: +264 (0)64 464 155 or +264 (0)62 581 577 Email: reservations@eningulodge. com or info@eningulodge.com Web: www.eningulodge.com or www. eningulodge.com.

Accommodation Offered

• Total number of guests: 23; • 9 rooms in 5 bungalows: 2 double rooms; 5 x 3-bed rooms; 1 x 4-bed family room.

Accommodation Features En-suite bathrooms Bath Shower Outside shower Toilet

King-size beds Queen-size beds Twin beds Single beds Deck / Veranda / Patio

Private lounge area Writing desk Fire place Tea / coffee station Mosquito nets

Views Room safe Electricity Telephone TV

Ceiling Fan Heater Antique Furniture

Gymnasium Sports facilities Jacuzzi Massage Health spa Crèche Child minders on request TV room Theatre/cinema

Curios shop Room safes Office/reception safe Airport shuttle On-site car hire Local area transport Guided game viewing Cultural tours On-site banking / money

changing Laundry service Live entertainment Weddings hosted Conference facilities In-house doctor In-house nurse 24-hours security 24 hours room service

Limited room service Internet & email Business centre Water hole, bird hide 24hrs medical assistance

Facilities & Services Restaurant Outdoor Eating Special Diets Catering Bar/s Swimming Pool/s Lounge Other Relaxation Areas Library Reading room/area

Things To Do Visits to parks/reserves Game drives Game hikes Horseback game viewing Bird watching Hikes & walks Mountain climbing

Cultural / village tours Sailing / boating River rafting Kayaking Hot air balloon rides Elephant rides Horse riding

Camel rides Helicopter rides Paragliding / hang-gliding Sports activities Snorkelling / diving Swimming Beaches

Visiting museums Shopping / markets Historical / geological sites Botanical Hiking Trail Jacuzzi Scenery & Nature Arts & Crafts

Wildlife & Scenic Offerings

• • • •

Nearby game viewing can be arranged. Watch porcupines feeding at a nearby lighted waterhole. Huge variety of birds, all common antelopes, jackals, cheetahs, and more can be seen. Scenic oﬀerings include hiking trails with information boards on local ﬂora & fauna, geology and farming. Visit the Arnhem Caves or watch spectacular sunsets from a roof terrace with sundowners.

Memberships & Awards

• Membership: Member of Hospitality Association of Namibia (HAN) since 2005; registered with Namibia Tourism Board (NTB) since 1994. • Awards: Have won a number of awards from the Hospitality Association Namibia (HAN), EcoAward Namibia, the Iwanowski Travel Guide, and the Namibian Ministry of Mines & Energy for energy efficiency.

Policies

• Children welcome. Dayrooms available. • Payment by credit card. Rates include bed, breakfast, coﬀee/tea and cake in the afternoon, and 3-course dinner.

ENCOUNTER AFRICA | The Definitive Directory For Responsible Tourism

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NOROTSHAMA RIVER RESORT

Accommodation

Norotshama River Resort is ideally situated on the banks of the Orange River. A gateway to Southern Namibia’s wealth of breath-taking natural landscapes, Norotshama is nestled in the heart of the Aussenkehr Grape Valley, home to the largest export table grape farms in the southern hemisphere. Guests can enjoy traditional southern Namibian hospitality, luxury accommodation and a host of exiting activities.

Environmental Footprint

ge River n a r O / h Sout sveld / Richter

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Areas of Environmental Responsibility in which this Operator is active:

Flora Conservation

Fauna Protection

Waste Management

Energy Management

Water Management

Procurement Policy

Environmental Policy

Awareness Education

Green Building

Credentials & Verification

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Social Investment

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Areas of Social Responsibility in which this Operator is active:

Employees

Economic Development

Social investment

Cultural Engagement

Disabled Facilities

Credentials & Verification

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Rates Approximately US$90 - US$140 for double room, bed and breakfast

Location & How to Get There Country: Region: Nearest Town: Nearest International Airport: Local Landing Strip: Guest Transfers: Road Access:

Namibia South / Orange River / Richtersveld Karasburg Hosea Kutako International Airport 40km (25 miles) from Windhoek Aussenkher/Noordoewer No Yes

Contact / Booking details Reservations Manager: Geraldine/Line/Alwina Tel 1: +264 63 29 7215 Tel 2: +264 63 29 7216 Fax: +264 63 29 7217 Email: norotshama@africaonline.com.na Web: www.norotshamaresorts.com

Accommodation Offered •

Total number of guests: 60; • 8 x Luxury Rooms sleeping 2 each; • 2 x Self-Catering Units sleeping 2 each • 20 x Tour Group Rooms sleeping 2 each

Accommodation Features En-suite bathrooms Bath Shower Outside shower/bath Toilet

King-size beds Queen-size beds Twin beds Single beds Deck / Veranda

Private lounge area Writing desk Fire place Tea / coffee station Mosquito nets

Views Room safe Electricity Telephone TV

Dining area Ceiling Fan Hair Dryers Special Decor

Gymnasium Sports facilities Sauna Massage Health spa Crèche Child minders TV room Theatre/cinema

Curios shop Room safes Office/reception safe Airport shuttle On-site car hire Local area transport Guided game viewing Cultural tours On-site banking / money

changing Laundry service Live entertainment Weddings hosted Conference facilities In-house doctor In-house nurse 24-hours security 24 hours room service

Limited room service Internet & email Business centre Water hole, bird hide 24hrs medical assistance

Cultural / village tours Sailing / boating River rafting Kayaking Hot air balloon rides Elephant rides Horse riding

Camel rides Helicopter rides Paragliding / hang gliding Sports activities Snorkelling / diving Swimming

Beaches Visiting museums Shopping / markets Historical / geological sites Mountain biking Overnight on river bank

Guided scenic tours Star gazing Rock climbing 4WD routes

Facilities & Services Restaurant Outdoor Eating Special Diets Catering Bar/s Swimming Pool/s Lounge Other Relaxation Areas Library Reading room/area

Things To Do Visits to parks/reserves Game drives Game hikes Horseback game viewing Bird watching Hikes & walks Mountain climbing

Wildlife & Scenic Offerings • •

Wildlife includes springbok, kudu, wild Namib desert horses, and zebra viewed on the property from special game viewing vehicle. Unique quiver trees, German graves route, 4WD scenic route, Orange River

Memberships & Awards •

Namibia Tourism Board and Hospitality Association Namibia

Policies •

Children:

•

Cancellation:

Children under 4 stay free; children over 12 pay adult rate. Payment: 50% deposit – balance paid upon departure. Full refund if notice given one month before arrival; 50% refund if notice given 4 to 2 weeks before arrival; later than 2 weeks prior to arrival no refund.

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Your holiday in southern Africa. Namibia, Bostwana, Malawi, Zambia, Zimbabwe, South Africa. Divulge into the unforgettable nature of sou many ways to experience Africa, as it is so versatile and interesting. We can arrange an unforgettable holiday for you, from adventure to luxury.

Namibia Reservations

Beautiful Landscapes

Fascinating Animals

Interesting Cultures

Your holiday in southern Africa. Namibia, Botswana, Malawi, Zambia, Zimbabwe, South Africa. Divulge into the unforgettable nature of southern Africa and experience the passionate hospitality of the people in these countries. There are many ways to experience Africa, as it is so versatile and interesting. We can arrange an unforgettable holiday for you, from adventure to luxury.

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ture of southern Africa and experience the passionate hospitality of the people in these countries. There are

Your Namibia Holiday - A Mouse Click Away

Caprivi Region

Fascinating Animals

Sossusvlei Accomodation Selfdrive Tours Guided Tours Camping Safaris Namibia Reservations

Incentives Vehicle Rentals Adventure Activities Scenic Flights our partners

P.O. Box 2172 Otjiwarongo - Namibia Tel: +264-67-304716 Fax: +264-67-304728 Mail : info@namibiareservations.com Web: www.namibiaurlaub.com Web: www.namibiareservations.com

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SWA SAFARIS (PTy) LTD Travel, Tour & Safari Operators This long-established incoming tour operator offers a complete ground handling service for individuals and

groups SAFARIS of all sizes. (PTY) It specialises scheduled tours & with guaranteed departures throughout Namibia and SWA LTD in Travel, Tour Safari Operators Botswana, tailor-made guided or self-drive tours for groups and individuals, study tours and special interest tourslong-established e.g. for farmers, botanists ornithologists as incentive tourshandling for clients from all the world. This incoming or tour operator oﬀas erswell a complete ground service forover individuals and groups of all sizes. It specialises in scheduled tours with guaranteed departures throughout Namibia and Environmental Footprint Botswana, tailor-made guided or self-drive tours for groups and individuals, study tours and special interest Arease.g. of Environmental Responsibility in which thisasOperator is active: tours for clients from all over the world. tours for farmers, botanists or ornithologists well as incentive

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Environmental Footprint

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Areas of Environmental Responsibility in which this Operator is active: Flora & Fauna Protection

Waste Management

Energy Management

Water Management

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Flora & Fauna Protection

Waste Management

Energy Management

Water Management

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Social Investment

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Credentials & Verification

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Procurement Policy

Environmental Policy

Awareness Education

Credentials & Verification

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Areas of Social Responsibility in which this Operator is active:

Southern bwe, imba aw,e, Africa,Z otsim b wabn a B ,Z , a a ic i r f b ern Ath, ABoftrswicaan.a, Z Souathm ZSaomubia

South Africa.

Areas of Social Responsibility in which this Operator is active: Employees

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Economic Development

Social investment

Cultural Engagement

Disabled Facilities

Credentials & Verification

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Employees

Economic

Social

Cultural

Disabled

Credentials &

Development investment Engagement Verifi cation and their respective ratings, please refer to the section Key To Rating, Stars Facilities * For a more detailed definition of each of the areas of activity represented by the above symbol & Symbols in the front of this directory. ««««« ««««« ««««« ««««« ««««« «««««

Location & How to Get There

Country: Region: Location & How to Get There Nearest Town: Nearest International Airport: Country: Local Airport / Landing Strip: Region: Guest Transfers: Nearest Town: Road Access: Nearest International Airport: Local Airport / Landing Strip: Company / Operation Guest Transfers: Road Access: Primary Business Activity: Branch Offices: Company / Operation Year Established: Operational Staff:Activity: Primary Business Qualifications Branch Offices:& Experience of Guides: Year Established: Operational Staff: Qualifi cations & Experience Facilities & Services of Guides: Main Services / Operations / Activities Offered:

Namibia Southern Africa / Namibia / Botswana Windhoek Hosea Kutako International Airport, Windhoek. Namibia Eros Airport, Windhoek. Southern Africa / Namibia / Botswana Yes Windhoek Yes Kutako International Airport, Windhoek. Hosea Eros Airport, Windhoek. Yes Yes Ground handling services and tours. European representative based in Germany. 1954 58 plus.handling services and tours. Ground European representative based in Germany. Qualified tour guides and drivers. Guides are experienced, well trained, and with good 1954 knowledge of Namibian and Botswana history, fauna, flora, tribes, geology etc. 58 plus.

Rates Rates are from US$800 upwards per person. Contact / Booking details Rates Reservations Manager: Rates are from US$800 upwards per person. Irmtraut Biederlack Tel 1: +264 (0)61 22 1193 Contact Tel 2: / Booking details +264 (0)61 23 7567 Reservations Manager: Fax: +264 (0)61 22 5387 Irmtraut Biederlack Email: Tel 1: +264 (0)61 22 1193 swasaf@swasafaris.com.na Tel 2: +264 (0)61 23 7567 Web: Fax: +264 (0)61 22 5387 www.swasafaris.com or www.swasafaris.de Email: swasaf@swasafaris.com.na Web: www.swasafaris.com or www.swasafaris.de

Qualified tour guides and drivers. Guides are experienced, well trained, and with good knowledge of Namibian and Botswana history, fauna, flora, tribes, geology etc. Scheduled tours throughout Namibia and Botswana; guided or self-drive tailor-made Facilities & Services tours for groups and individuals; study tours; special interest tours e.g. for farmers, botanists or ornithologists; and incentive tours for clients from all over the world. Main Services / Operations / Supplementary Services: Land arrangements, including booking carorhire, charter flights, fly-in Activities Offered: Scheduled tours throughout Namibia andaccommodation, Botswana; guided self-drive tailor-made safaris, permits, meet and greet and visas for clients. tours forpark groups and individuals; studyservice, tours; special interest tours e.g. for farmers, Vehicles Used For Tours / Safaris: botanists 30 microbuses and luxury and coaches. or ornithologists; incentive tours for clients from all over the world. AccommodationServices: Provided: Accommodation midto upper-range hotels, lodges, guest farms, guestflhouses, tented Supplementary Land arrangements, including booking accommodation, car hire, charter ights, fly-in lodgespark andpermits, camps, all withand en greet suite bathrooms. safaris, meet service, and visas for clients. Accommodation Vehicles Used For Services Tours / Safaris: 30 microbuses and luxury coaches. & Facilities: Services and facilities vary between establishments. Accommodation Provided: Accommodation mid- to upper-range hotels, lodges, guest farms, guest houses, tented lodges and camps, all with en suite bathrooms. Accommodation Tours & SafarisServices & Facilities: Services and facilities vary between establishments.

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5 days – Windhoek – Etosha National Park – Erindi Private Game Reserve – Windhoek.

Tours & Safaris • 7 days – Windhoek – Keetmanshoop (Quivertrees) – Fish River Canyon – Luderitz – Namib Desert - Sossusvlei –

5Windhoek. days – Windhoek – Etosha National Park – Erindi Private Game Reserve – Windhoek. 77 days – Victoria Falls – Caprivi Strip - Bwabwata National Park – Popa Falls – Mahango National Park – Windhoek. days – Windhoek – Keetmanshoop (Quivertrees) – Fish River Canyon – Luderitz – Namib Desert - Sossusvlei – Windhoek. 9 days – Windhoek – Tsumeb – Tsintsabis -4O – Region - Epupa Falls – Kaokoland - Etosha National Park – Windhoek 78 days – Windhoek – Maun – Central Kalahari – Nata – Chobe National Park – Victoria Falls. days – Victoria Falls – Caprivi Strip - Bwabwata National Park – Popa Falls – Mahango National Park – Windhoek. 99 days – Windhoek – Namib – Namib Naukluft Park – Swakopmund – Walvis Bay – Erongo Mountains (rock paintings) – days – Windhoek – Tsumeb – Tsintsabis -4O – Region - Epupa Falls – Kaokoland - Etosha National Park – Windhoek 8Etosha National Park – Game farm – Windhoek. days – Windhoek – Maun – Central Kalahari – Nata – Chobe National Park – Victoria Falls. 99 days – Windhoek – Namib Desert -Sossusvlei – Walvis Bay – Swakopmund – Twyfelfontein (rock engravings)– Etosha days – Windhoek – Namib – Namib Naukluft Park – Swakopmund – Walvis Bay – Erongo Mountains (rock paintings) – National Park – Windhoek. Etosha National Park – Game farm – Windhoek. •• 9Tours can also be combined into 12 and 16 day tours, while tailor-made tours are also offered. days – Windhoek – Namib Desert -Sossusvlei – Walvis Bay – Swakopmund – Twyfelfontein (rock engravings)– Etosha National Park – Windhoek. Memberships & Awards • Tours can also be combined into 12 and 16 day tours, while tailor-made tours are also oﬀered. • Member of Namibia Tourism Board; Botswana Tourism; Tour and Safari Association of Namibia; Southern Africa Tourism Services Association; Memberships & Awardsand a sponsor of Namibian Environment & Wildlife Society. • Golden Award for Top Tourist Product of Namibia, 2001. • Member of Namibia Tourism Board; Botswana Tourism; Tour and Safari Association of Namibia; Southern Africa Tourism Services Association; and a sponsor of Namibian Environment & Wildlife Society. Policies • Golden Award for Top Tourist Product of Namibia, 2001. • 10% deposit upon booking confirmation, balance 30 days before departure - full amount payable with bookings made less than 30 days before departure. Policies • •• • •• •• • ••

•• •• •

10% deposit upon booking conﬁrmation, balance 30 days before departure - full amount payable with bookings made Cancellation 45 – 21 days before departure, 25% payable; 20 – 15 days, 50%; 14 – 8 days, 75%; and less than 7 days, less than 30 days before departure. 100%. In some instances higher cancellation fees may be imposed at the company’s discretion. Cancellation 45 – 21 days before departure, 25% payable; 20 – 15 days, 50%; 14 – 8 days, 75%; and less than 7 days, 10% discount on basic charge for children under 12. 100%. In some instances higher cancellation fees may be imposed at the company’s discretion. 10% discount on basic charge for children under 12.

ENCOUNTER AFRICA | The Definitive Directory For Responsible Tourism

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South Africa Regional Over view

TRAVEL INFORMATION LANGUAGES • English is the lingua franca – it is also one of 11 official languages. • Various European and Asian languages are also widely spoken in certain regions or cities.

CAPITAL CITY

outh Africa is often referred to as a world in one country....such are the extremes and variety of climate, vegetation, geology, scenery, animals, cultures, people, economic development and more. In this one country one can travel in a single day from a Mediterranean region, to arid desert areas, Highveld grasslands, and tropical coastal terrain. In that same day the traveller may enjoy the silence of a lonely Karoo plain with not another living being in sight, yet travel within a few hours to a bustling city teeming with millions of people of every race, creed, colour and culture. No wonder the country has three capital cities and eleven official languages! Situated at the southern tip of Africa, South Africa has a coastline of nearly 3,000km shared by the warm Indian and cold Atlantic Oceans. Exciting experiences on offer range from surfing and sailing, to hot-air balloon adventures and river rafting, from watching ostrich races to visiting the Cradle of Mankind, from close encounters with Africa’s Big Five to lazy days spent on pristine, world-class beaches, from traditional tribal dancing to Broadway theatre productions, from shopping in large modern malls to buying roadside African artefacts, and much more. In 2010 South Africa successfully hosted the world cup football spectacle and has hosted many other major international sports events, conferences, summits and exhibitions. For those who want to experience it all in a single country, South Africa truly is an incredible destination.

• The north and the eastern Highveld plateau generally have hot summers with thunder storms and dry, mildto-cold, yet sunny winters. • South-western parts have Mediterranean climate, while north-eastern parts are tropical, and north-west has a desert climate, with variations in other parts. • Summer day temperatures of 25°C-34°C; night temperatures of 15°C – 21°C. • Winter day temperatures of 17°C – 25°C; night temperatures of -2°C – 12°C. • Summer is October – March, winter is May - August.

• Three capital cities: Pretoria/Tshwane (administrative); Cape Town (legislative); and Bloemfontein (judicial). • Johannesburg is the commercial and financial hub.

• UTC/GMT +2 hours - no daylight saving time.

CLIMATE

MONEY & CARDS

• Variety of vastly differing climatic regions and tourist options allow for year round visits.

• Currency is the Rand, which divides into 100 cents. • South Africa has sophisticated, world-class banking

TIME ZONE

ENCOUNTER AFRICA | The Definitive Directory For Responsible Tourism

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TELECOMUNICATIONS • International dialling code: +27. • Excellent digital fixed-line, wireless and satellite telephone communication – two fixed-line operators, Telkom and Neotel. • Countrywide cellphone coverage by 5 mobile network operators: MTN, Vodacom, Cell C, Virgin and 8ta (Telkom). • International roaming; cellphones can be hired.

INTERNET • Excellent internet access with all the latest technology and platforms including broadband, ADSL, 3G and VoIP and many internet service providers. • Internet cafes in all cities, towns and even rural areas - most hotels, coffee shops and airports offer connectivity. • Most hotels have business centres with internet access.

ENTRY REQUIREMENTS • Most EU countries, Japan, and USA don’t require visas. • Others have to apply for visas before travelling.

HEALTH & MEDICAL • Country has world-class private hospitals and medical facilities, as well as medical rescue services. • Also many state hospitals, clinics and health services of varying quality – mostly not very good. • Doctors, dentists, chemists and other medical practitioners and services found in all towns. • Vaccinations against typhoid and hepatitis A and B required for visitors. • Most parts of South Africa are malaria-free, while limited cholera risks occur at times in some areas. • Tap water safe to drink, except in a few rural areas.

DRIVING & LOCAL TRANSPORT

• Good state and private postal services. • Many excellent courier services.

• Driving on left of road. • Foreign driving licences in English valid, otherwise International Driving Permit. • Very good road and air networks for domestic travel, as well as reasonably good rail services. • All major car-hire firms operate here; standard metered taxis and minibus taxis; taxi and bus services from/to all major airports. • Many good scheduled inter-city and for-hire bus services; bus services in most urban and many rural areas. • Suburban Metrorail train services in all major cities.

ELECTRICITY

SAFETY

• Power supply is 220/230 volts AC 50 HZ. • Most plugs are 15 amp 3-prong or 5 amp 2-prong, with round pins. • Most hotel rooms have 110 volt outlets for shavers.

• South Africa is a stable constitutional democracy. • Most parts are safe for tourists providing normal safety precautions are followed as in most other countries. • However, some areas, especially around cities, experience high crime levels – do not venture into low-income or shack settlement areas unaccompanied. • Stay on major road in rural areas if not familiar with the areas.

POSTAL SERVICES

AIRLINES • All major international airlines fly to South Africa. • National carrier is South African Airlines providing international regional and domestic flights. • Various domestic airlines and many private air charter companies, helicopter services.

AIRPORTS • Major international airports at Johannesburg, Durban and Cape Town, with several other smaller international airports located around the country. • Major airports in other cities and provinces; some 90 regional airports; small airports/landing strips in many regions, towns, national parks and game reserves. • Well-developed private air charter sector.

TAXES • 14% VAT charged on most goods and services refunded when leaving country. • Some duty-free goods for personal use allowed.

USEFUL CONTACTS • South African Tourist Helpline - 083 123 2345, 083 123 6789 or info@southafrica.net . • Department of Tourism - +27 (0)12 310 3911 or callcentre@deat.gov.za • Police - 10111 • Ambulance - 10177 or 082 911 or 084 911 • Automobile Association of SA - 0800 01 0101 • South African Airways Call Centre - 0861 606 606 • Fair Trade In Tourism South Africa - 27 (0)12 342 2945/3642, Email: info@fairtourismsa.org.za • Netcare 24-hour emergency medical assistance – 082 911 • Airports Company South Africa - Flight information: +27 (0)86 727 7888; General enquiries: customercare@airports.co.za ENCOUNTER AFRICA | The Definitive Directory For Responsible Tourism

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South Africa

sector with many banks from other countries. • ATMs for cash-withdrawals are everywhere, plus online and cellphone banking. • All major credit cards, travellers’ cheques, currency exchanges, cash transfers by money orders or internet.

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+27 39 682 7944

Discover Africa s South Coast!

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Your personal

Invitation

has arrived with the current!

n o w o e h h t S e c t n s e e i t r e a p e Ex Gr

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THE SARDINE HOTLINE

083 913 9495

Each year an unbelievable feeding frenzy takes place in the oceans of South Africa as billions of sardines migrate up the KwaZulu-Natal South Coast creating a unique and exhilarating experience for divers, birders, whale watchers and anglers. In celebration of this annual marine phenomenon, we offer a host of activities:

Events Mallards Mercury Ski-Boat Festival 26 -29 June 2013 Sardine Super Classic MTB 29 â&#x20AC;&#x201C; 30 June 2013 Ugu Jazz Festival 29 June 2013

Sardine Half Marathon 23 June 2013 S.A Schools Netball Interprovincial Championships 30 June â&#x20AC;&#x201C; 04 July Sardine Beach Volleyball 7 July 2013 Christmas in July (Scottburgh Winter Programme) 7 July 2013 Soap Box Derby (Scottburgh Winter Programme) 30 June 2013

a z . o c t. s a co th u o s m is r u o t . www

For details of each ev Fo vent visit:

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Accommodation

Privately-owned Tau Game Lodge is situated within the world-renowned 75,000 hectare Madikwe Game Reserve in North West Province, South Africa, bordering Botswana. The luxurious lodge oﬀers superb facilities including a spa and convention centre in a malaria-free Big Five reserve...the 4th largest in South Africa and home to a great variety of animals and birds.

Environmental Footprint

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est North W , Province e Gam Madikwe e Reserv

South Africa

TAU GAME LODGE

Areas of Environmental Responsibility in which this Operator is active:

Flora Conservation

Fauna Protection

Waste Management

Energy Management

Water Management

Procurement Policy

Environmental Policy

Awareness Education

Green Building

Credentials & Verification

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Social Investment

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Areas of Social Responsibility in which this Operator is active:

Employees

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Social investment

Cultural Engagement

Disabled Facilities

Credentials & Verification

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Rates Between US$300 and US$500 per person per day.

Location & How to Get There Country: Region: Nearest Town: Nearest International Airport: Local Landing Strip: Guest Transfers: Road Access:

South Africa Madikwe Game Reserve Between Zeerust (SA) & Gaborone (Botswana) O.R. Tambo International, Johannesburg 2 airstrips connecting with Johannesburg and Gaborone Yes Yes

Contact / Booking details Reservations Manager: Renate Oostmeijer Tel 1: +27 (0)11 314 4349 or 314 4350 Tel 2: +27 (0)83 262 2013 (Emergencies only) Fax: +27 (0)11 314 1162 Email: taugame@mweb.co.za Web: www.taugamelodge.co.za

Accommodation Offered •

Total number of guests: 60 • 1 Family Unit suitable for 4 people; 1 Family Suite suitable for 4 people; 6 Deluxe Chalets suitable for 2 adults and 2 children under 12 years of age or 3 adults sharing; 20 standard chalets suitable for 2 adults and 1 infant, with one chalet adapted for wheelchair access.

Accommodation Features En-suite bathrooms Bath Shower Outside shower Toilet King-size beds

Queen-size beds Double beds Twin beds Single beds Private lounge area Writing desk

Deck / Veranda Tea / coﬀee station Mosquito nets Views Room safe Electricity

Telephone TV Freestanding units Ceiling fans Kitchen Braai facilities

Air-conditioning Hairdryer Game viewing Wheelchair access Fire place

Gymnasium Sports facilities Sauna Massage Health spa Crèche Child minders TV room Children Activities

Theatre/cinema Curios shop Room safes Oﬃce/reception safe Airport shuttle / Transfers On-site car hire Local area transport Guided game viewing Cultural tours

On-site banking / money hanging Laundry service Weddings hosted Conference facilities In-house doctor In-house nurse 24-hours security 24 hours room service

Limited room service Internet & email Business centre Water hole, bird hide 24hrs medical assistance

Hikes & walks Mountain climbing Sailing / boating River rafting Kayaking Hot air balloon rides Elephant rides

Horse riding Camel rides Helicopter rides Paragliding / hangliding Sports activities Snorkelling / diving Swimming

Beaches Visiting museums Shopping / markets Historical / geological sites Cultural / village tours Astronomy / Star gazing

Sundowners /outings Conservation activities

Facilities & Services Restaurant/s Outdoor Eating Special Diets Catering Bar/s Swimming Pool/s Lounge Other Relaxation Areas Library Reading room/area

Things To Do Visits to parks/reserves Game viewing drives Game viewing hikes Horseback game viewing Bird watching Visits to Animal Rehab / reeding Projects

Wildlife & Scenic Offerings • •

Year-round game viewing. Wide variety including breeding herds of elephant, white and black rhino, lion, cheetah, spotted and brown hyena and Wild dog among many more, and over 250 diﬀerent bird species. Reserve is surrounded with scenery such as Dwarsberg Mountains and the Marico River

Memberships & Awards • •

Member of Southern Africa Tourism Association (SATSA); Tourism Marketing Levy South Africa (TOMSA); Tourism Grading Council of South Africa; and AA Quality Assured. Won several awards from Amarula Best Retreats in Africa Awards; World Luxury Hotel Awards; AA Travel Guides American Express Accommodation Awards; and Business Britain Awards.

Policies • •

Children welcome, subject to room-sharing, pricing game drive policies. Payment and cancellation policy applies.

ENCOUNTER AFRICA | The Definitive Directory For Responsible Tourism

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Accommodation

South Africa

INVERDOORN GAME RESERVE AND IZIBA SAFARI LODGE

Inverdoorn is the largest privately owned game reserve within the Western Cape region of South Africa, a 10,000 hectare malaria-free property only two-and-a-half hours from Cape Town. It oﬀers a unique Big 5 safari experience as well as showcasing its world renowned cheetah rehabilitation and conservation programme.

Environmental Footprint

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Areas of Environmental Responsibility in which this Operator is active:

Flora Conservation

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Fauna Protection

Waste Management

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Water Management

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Awareness Education

Green Building

Credentials & Verification

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Western

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Areas of Social Responsibility in which this Operator is active:

Employees

Economic Development

Social investment

Cultural Engagement

Disabled Facilities

Credentials & Verification

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Location & How to Get There Country: Region: Nearest Town: Nearest International Airport: Local Landing Strip: Guest Transfers: Road Access:

Cape

Rates US$200 – US$480 per person sharing per night (approximate depending on exchange rate) Contact / Booking details Tel : +27 (0)21 434 4639 Fax: +27 (0)21 433 1157

South Africa Western Cape Ceres Cape Town International Airport 900m gravel landing strip on site Optional Yes

Email: info@inverdoorn.com Web: www.inverdoorn.com

Accommodation Offered •

Total number of guests: 46 • 1 x Ambassador Suite sleeping 2 persons • 4 x Luxury Chalets sleeping 2 each • 7 x Standard Chalets sleeping 2 each • 8 x Guesthouses – 3 sleeping 3 persons; 1 sleeping 5 persons; 4 sleeping 2 persons.

Accommodation Features En-suite bathrooms Bath Shower Outside shower Toilet

King-size beds Queen-size beds Twin beds Single beds Deck / Veranda

Private lounge area Writing desk Fire place Tea / coffee station Mosquito nets

Views Room safe Electricity Telephone TV

Gymnasium Sports facilities Sauna Massage Health spa Crèche Child minders TV room Theatre/cinema

Curios shop Room safes Office/reception safe Airport shuttle service On-site car hire Local area transport Guided game viewing Cultural tours On-site banking / money

changing Laundry service Live entertainment Weddings hosted Conference facilities In-house doctor In-house nurse 24-hours security 24 hours room service

Limited room service Internet & email Business centre

Mountain climbing Cultural / village tours Sailing / boating River rafting Kayaking Hot air balloon rides

Elephant rides Horse riding Camel rides Helicopter rides Paragliding / hanggliding

Sports activities Snorkelling / diving Swimming Beaches Visiting museums Shopping / markets

Historical / geological sites Star gazing

Facilities & Services Restaurant Outdoor Eating Special Diets Catering Bar/s Swimming Pool/s Lounge Other Relaxation Areas Library Reading room/area

Things To Do

Visits to parks/reserves Game drives Game hikes Horseback game viewing Bird watching Hikes & walks

Wildlife & Scenic Offerings Wildlife: Scenery:

View wildlife on site in open 4WD vehicles with guides - includes Big 5, cheetahs, hippos, giraffe, zebra, wildebeest, meerkat (suricate), bat-eared fox, blesbok, lechwe, eland, kudu, and many more. Matroosberg Mountains, Karoo, Sutherland (largest telescope in the southern hemisphere).

Memberships & Awards Membership: Awards:

Cape Town Tourism; Ceres Tourism; and Stellenbosch 360. 5-Star Country House from TGCSA 2012; and 4-Star Lodge from TGCSA 2012.

Policies Children: Payment: Cancellation:

Children under 4 stay free, but are not allowed on game drives; children under 12 pay 50%. 50% deposit or credit card details to secure bookings. 2 – 4 weeks prior to arrival – 50%, 1 week – 3 days prior to arrival – 75%, 0 – 3 days prior to arrival – 100%

ENCOUNTER AFRICA | The Definitive Directory For Responsible Tourism

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Set in the pristine Southern Karoo Highlands against a backdrop of dramatic mountains, the Aquila Private Game Reserve oﬀers an exciting taste of real Africa just two short hours from Cape Town by road. Aquila is home to an enormous variety of game, including the Big 5, and many migratory birds that stop en route at its own wetland. Guests going on game drives can also view the ancient Khoisan rock art at the same time. Blending into the environment, Aquila’s four-star accommodation oﬀers every comfort, while it is also ideal for conferences and business meetings.

Environmental Footprint

Western

South Africa

AQUILA PRIVATE GAME RESERVE Accommodation

Cape

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Areas of Environmental Responsibility in which this Operator is active:

Flora Conservation

Fauna Protection

Waste Management

Energy Management

Water Management

Procurement Policy

Environmental Policy

Awareness Education

Green Building

Credentials & Verification

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Social Investment

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Contact / Booking details Reservations Manager: Reeyas

Areas of Social Responsibility in which this Operator is active:

Employees

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Social investment

Cultural Engagement

Disabled Facilities

Credentials & Verification

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Rates Average rates per person start at around US$266 and include accommodation, 3 meals and 2 game drives.

Tel 1: +27 (0)21 430 7260 Tel 2: +27 (0)861 RESERVE Fax: +27 (0)021 433 06846

Email: res@aquilasafari.com Web: www.aquilasafari.com

Location & How to Get There Country: Region: Nearest Town: Nearest International Airport: Local Airport / Landing Strip: Guest Transfers: Road Access:

South Africa Western Cape Touws River Cape Town International Airport Cape Town Yes Yes

Accommodation Offered • Total number of guests: 92 • 20 Luxury Rooms sleeping 2 each; 8 Family Rooms sleeping 2 each; 5 Premier halets sleeping 12 persons.

Accommodation Features En-suite bathrooms Bath Shower Outside shower Toilet King-size beds

Queen-size beds Double beds Twin beds Single beds Private lounge area Writing desk

Deck / Veranda Tea / coffee station Mosquito nets Views Room safe Electricity

Telephone TV Freestanding units Ceiling fans Kitchen Braai facilities

Air-conditioning Hairdryer Fire place Wheelchair access Jacuzzi in Honeymoonuite

Gymnasium Sports facilities Sauna Massage Health spa Crèche Child minders TV room Theatre/cinema

Curios shop Room safes Office/reception safe Airport shuttle On-site car hire Local area transport Guided game viewing Cultural tours On-site banking / money

hanging Laundry service Live entertainment Weddings hosted Conference facilities In-house doctor In-house nurse 24-hours security 24 hours room service

Limited room service Internet & email Business centre Water hole, bird hide 24hrs medical assistance Children activities

Breeding Projects Hikes & walks Mountain climbing Sailing / boating River rafting Kayaking Hot air balloon rides

Elephant rides Horse riding Camel rides Helicopter rides Paragliding / hang-gliding Sports activities

Snorkelling / diving Swimming Beaches Visiting museums Shopping / markets Historical / geological sites

Cultural / village tours Astronomy / Star gazing Karaoke Live entertainment Sun-downers /outings Conservation activities

Facilities & Services Restaurant/s Outdoor Eating Special Diets Catering Bar/s Swimming Pool/s Lounge Other Relaxation Areas Library Reading room/area

Things To Do Visits to parks/reserves Game viewing drives Game viewing on quad bike Horseback game viewing Bird watching Visits to Animal Rehab /

Wildlife & Scenic Offerings •

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Wildlife: Viewed on the property by open 4WD vehicle, quad bike or on horseback and includes Big 5 (elephant, rhino, lion, buffalo and leopard) as well as giraffe, black & blue wildebeest, Burchell’s zebra, springbok, gemsbok, steenbok, karakal (lynx), blesbok, bat-eared fox, ostriches, klipspringer, duiker, grey buck, baboon, black-backed jackal, eland, red hartebeest and hippo. Scenery: Located in a valley between the Langeberg and Outeniqua mountain ranges and surrounded by the natural beauty of the Karoo with spellbinding landscapes, carpets of wild flowers and more.

Memberships & Awards • •

Member of Cape Town Tourism. Winner of World Luxury Awards, 2009, and an Imvelo Finalist for social responsibility.

Policies • •

Children welcome. Cancellation fee of 50% of rate applies for cancellations 45 to 15 days prior to booked arrival, and 100% for 14 days or later, late arrival, early departure or no-show. ENCOUNTER AFRICA | The Definitive Directory For Responsible Tourism

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Accommodation

South Africa

THE PALAZZO HOTEL

The luxurious Palazzo Hotel is located in the heart of upmarket Fourways, Sandton in Johannesburg close to major highways and 42km from the airport. The hotel has a distinctly Tuscan feel and is surrounded by awardwinning gardens. It forms part of the world class Montecasino Entertainment complex with its cinemas, casino, retail stores, coﬀee shops, themed restaurants, theatres and a spectacular outdoor bird park.

Environmental Footprint

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Areas of Environmental Responsibility in which this Operator is active:

Flora Conservation

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Waste Management

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Gauteng

Areas of Social Responsibility in which this Operator is active:

Employees

Economic Development

Social investment

Cultural Engagement

Disabled Facilities

Credentials & Verification

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Contact / Booking details Reservations Manager: Jacqui Rawlins Tel : +27 (0) 11 367-4250

Location & How to Get There Country: Region: Nearest Town: Nearest International Airport: Local Landing Strip: Guest Transfers: Road Access:

Rates US$ 350 – US$ 4,500 per person per night.

South Africa Gauteng Johannesburg OR Tambo International Airport n/a Yes – Gautrain can also be used. Yes

Email: montecasino.reservations@tsogosun. com Web: www.tsogosun.com

Accommodation Offered •

Total number of rooms: 246 • Includes Standard, Superior, Deluxe, Executive, Suites, Presidential, Penthouse and Wheelchair Accessible units.

Accommodation Features En-suite bathrooms Bath Shower Outside shower Toilet

King-size beds Queen-size beds Twin beds Single beds Deck / Veranda

Private lounge area Writing desk Fire place Tea / coffee station Mosquito nets

Views Room safe Electricity Telephone TV, DVD player

Mini bar Towelling robe Air-conditioned Hair dryer Internet

Gymnasium Sports facilities Sauna Massage Health spa Crèche Child minders TV room Theatre/cinema

Curios shop Room safes Office/reception safe Airport shuttle On-site car hire Local area transport Guided game viewing Cultural tours On-site banking / money

changing Laundry service Live entertainment Weddings hosted Conference facilities In-house doctor In-house nurse 24-hours security 24 hours room service

Limited room service Internet & email Business centre Water hole, bird hide 24hrs medical assistance

Mountain climbing Township tours Sailing / boating River rafting Kayaking Hot air balloon rides

Elephant rides Horse riding Camel rides Helicopter rides Paragliding / hang-gliding

Sports activities Snorkelling / diving Swimming Beaches Visiting museums Shopping / markets

Historical / geological sites Casino Canopy Tours Theatre & Cinemas

Facilities & Services Restaurant Outdoor Eating Special Diets Catering Bar/s Swimming Pool/s Lounge Other Relaxation Areas Library Reading room/area

Things To Do Visits to parks/reserves Game drives Game hikes Horseback game viewing Bird watching Hikes & walks

Wildlife & Scenic Offerings • • •

Pilanesberg Game Reserve, which is within easy driving distance from Johannesburg, has all the Big 5 animals. Guided game drives in open air vehicles can be arranged. Johannesburg Botanical Gardens are also in close proximity and oﬀer excellent ﬂora.

Memberships & Awards •

Memberships:

•

Awards:

Sandton Tourism Board since 2008; the Federated Hospitality Association of Southern Africa (FEDHASA) since 2008; and Heritage (environmental management company) since 2008. Heritage Gold Status in 2010; Best Casino Resort category of the World Luxury Hotel Awards in 2008 and 2010; and Platinum Wine List award from Diners Club in 2010.

Policies • • •

Children under 18 years stay free if sharing with adults. Full prepayment is required to secure the booking. Cancellations are accepted 24 hours prior.

ENCOUNTER AFRICA | The Definitive Directory For Responsible Tourism

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Nestled below Moholoholo, the “Very Great One”, along the great Drakensberg escarpment of South Africa’s Limpopo Province, is a unique sanctuary for humans and wildlife alike... Come rest in one of our three accommodation camps, each with superb chalets and facilities. See how we rehabilitate broken and injured animals back to life. Simply rest, or enjoy many activities and the serene natural surroundings. Look and learn about wildlife and the natural environment.

WILDLIFE REHABILITATION CENTRE

FOREST CAMP

MOUNTAIN VIEW

YA MATI

• Luxurious full catering chalets in a luscious rain forest. • Birding and guided game walks.

• B&B, semi and full catering on a private game reserve. More than 15 diﬀerent game species which includes 3 of the big 5.

• Luxurious self catering or full catering chalets on the banks of the Blyde River. • Tea garden under luscious trees.

STUDENT PROGRAMME

TRACKING COURSE

JUNIOR WILDLIFE

WEDDINGS AND FUNCTIONS

• Come for a unique experience to volunteer and care for wildlife at our Rehabilitation Centre.

• Moholoholo oﬀers unique tracking courses for beginners and guides.

• Moholoholo oﬀers special tailor made programs for educational and school groups.

• Ya Mati is the ideal venue for that very special wedding or function. It has its own unique stone and thatch chapel, spacious riverside function facilities in a marquees tent or in our restaurant.

• Moholoholo has become a safe haven for the rehabilitation and care of abandoned, injured and poisoned wildlife, as well as having successful breeding programs. • Daily tours

For more information visit our website : www.moholoholo.co.za

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Accommodation

Nestled in a picturesque setting at the base of the Drakensberg escarpment in the Limpopo Province Lowveld of South Africa, Moholoholo has become a haven for the rehabilitation and care of abandoned, injured and poisoned wildlife. While offering excellent accommodation, guests can also enjoy day excursions to numerous other exciting and scenic local attractions.

Environmental Footprint

South Africa

MOHOLOHOLO WILDLIFE REHABILITATION CENTRE & FOREST CAMP

Limpopo

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Areas of Environmental Responsibility in which this Operator is active:

Flora Conservation

Fauna Protection

Waste Management

Energy Management

Water Management

Procurement Policy

Environmental Policy

Awareness Education

Green Building

Credentials & Verification

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Social Investment

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Contact / Booking details Moholoholo Forest Camp & Wildlife Rehabilitation Centre: Kate Gelletich

Areas of Social Responsibility in which this Operator is active:

Employees

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Economic Development

Social investment

Cultural Engagement

Disabled Facilities

Credentials & Verification

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Tel 1: +27 (0)15 795 5236 Email: moholorehab@wol.co.za Moholoholo Ya Mati: Warren Pieterse

Location & How to Get There Country: Region: Nearest Town: Nearest International Airport: Local Airport: Guest Transfers: Road Access:

Rates Between US$100 and US$200 per person per night.drives.

South Africa Limpopo Province / Lowveld Hoedspruit Nelspruit International, or O.R. Tambo International, Johannesburg Eastgate Airport, Hoedspruit On request at additional cost Yes

Tel 2: +27 (0)72 191 2024 Email: moholo@worldonline.co.za Moholoholo Mountain View: Colin Patrick Tel 1: +27 (0)82 907 5983 Fax: +27 (0)12 348 4926 Email: moholo@worldonline.co.za Email:

moholomountainview@worldonline.co.za Web: www.moholoholo.co.za

Accommodation Offered • Total number of guests: Forest Camp – 22; Mountain View – 44; Ya Mati – 32. • Moholoholo Forest Camp: 9 x cabins sleeping 2 persons each; 1 x cabin with 2 bedrooms, sleeping 4. • Moholoholo Mountain View: 8 x cabins sleeping 2 each; 6 x cabins sleeping 2-4 persons each; and 1 x boma with 2 bedrooms sleeping 2-4. • Moholoholo Ya Mati: 2 x 3-bedroom chalets sleeping 2-6 persons each; 1 x 4-bedroom chalet with 3 bathrooms sleeping 4-10 persons; 1 x 2-bedroom chalet with 2 bathrooms sleeping 2-4 persons; 1 x 3-bedroom chalet with 3 bathrooms sleeping 2-6 persons.

Accommodation Features En-suite bathrooms Bath Shower Outside shower Toilet King-size beds

Queen-size beds Double beds Twin beds Single beds Private lounge area Writing desk

Deck / Veranda Tea / coffee station Mosquito nets Views Room safe Electricity

Telephone TV Freestanding units Ceiling fans Kitchen Braai facilities

Air-conditioning Hairdryer Game viewing Wheelchair access Fire place

Gymnasium Sports facilities Sauna Massage Health spa Crèche Child minders on request TV room Theatre/cinema

Curios shop Room safes Office/reception safe Airport shuttle On-site car hire Local area transport Guided game viewing Cultural tours On-site banking / money

hanging Laundry service Live entertainment Weddings hosted Conference facilities In-house doctor In-house nurse 24-hours security 24 hours room service

Limited room service Internet & email Business centre Water hole, bird hide 24hrs medical assistance Children activities

Breeding Projects Hikes & walks Mountain climbing Sailing / boating River rafting Kayaking

Hot air balloon rides Elephant rides Horse riding Camel rides Helicopter rides Paragliding /

hang-gliding Sports activities Snorkelling / diving Swimming Beaches Visiting museums

Shopping / markets Historical / geological sites Cultural / village tours

Facilities & Services Restaurant/s Outdoor Eating Special Diets Catering Bar/s Swimming Pool/s Lounge Other Relaxation Areas Library Reading room/area

Things To Do Visits to parks/reserves Game viewing drives Game viewing hikes Horseback game viewing Bird watching Visits to Animal Rehab /

Wildlife & Scenic Offerings • •

Wildlife is viewed locally and in nearby Kruger National Park. Also visit the world-renowned Moholoholo Wildlife Rehabilitation Centre. Viewing is done with guides in vehicles, on horseback or on hikes.

Policies • •

Children of all ages welcome. Cancellation policy: cancellation 3-5 weeks before arrival 50% of deposit forfeited; 2-3 weeks before arrival 75% of deposit; 2 weeks or less 100% of deposit.

ENCOUNTER AFRICA | The Definitive Directory For Responsible Tourism

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MAKANYANE SAFARI LODGE

This luxurious lodge is situated on 1,800 hectares of private ground within the 75,000 hectare malaria-free Madikwe Game Reserve in South Africa’s North West Province. The reserve is home to the Big 5, as well as wild dog and cheetah. The glass-walled bedrooms of the eight exclusive suites oﬀer uninterrupted views across the Marico River. Experience Africa’s wildlife, legends and heritage from the comfort of a top safari lodge.

Environmental Footprint

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South Africa

Accommodation

est North W Province

Areas of Environmental Responsibility in which this Operator is active:

Flora Conservation

Fauna Protection

Waste Management

Energy Management

Water Management

Procurement Policy

Environmental Policy

Awareness Education

Green Building

Credentials & Verification

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Social Investment

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Areas of Social Responsibility in which this Operator is active:

Employees

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Economic Development

Social investment

Cultural Engagement

Disabled Facilities

Credentials & Verification

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Contact / Booking details Reservations Manager: Lynette Greeff

Location & How to Get There Country: Region: Nearest Town: Nearest International Airport: Local Landing Strip: Guest Transfers: Road Access:

Rates US$600 to US$800 per person per night.

South Africa North West Province Derdepoort / Sun City O.R. Tambo International Airport, Johannesburg Yes Yes Yes

Tel 1: +27 (0)14 7789 600 Fax: +27 (0)14 7789 611 Email: enquiries@makanyane.com Web: www.makanyane.com

Accommodation Offered • Total number of guests: 16 • Main building plus 8 luxury suites sleeping 2 each.

Accommodation Features En-suite bathrooms Bath Shower Outside shower Toilet

King-size beds Queen-size beds Twin beds Single beds Deck / Veranda

Private lounge area Writing desk Fire place Tea / coffee station Mosquito nets

Views Room safe Electricity Telephone TV

Air-conditioned Ceiling Fans Mini Bars Hair dryers Sleep-out hide

Gymnasium Sports facilities Sauna Massage Health spa Crèche Child minders on request TV room Theatre/cinema

Curios shop Room safes Office/reception safe Airport shuttle On-site car hire Local area transport Guided game viewing Cultural tours On-site banking / money

changing Laundry service Live entertainment Weddings hosted Conference facilities In-house doctor In-house nurse 24-hours security 24 hours room service

Limited room service Internet & email Business centre Water hole, bird hide 24hrs medical assistance

Mountain climbing Cultural / village tours Sailing / boating River rafting Kayaking Hot air balloon rides

Elephant rides Horse riding Camel rides Helicopter rides Paragliding / Hang-gliding

Sports activities Snorkelling / diving Swimming Beaches Visiting museums Shopping / markets

Historical / geologicalites Health/Beauty treatments Gymnasium

Facilities & Services Restaurant Outdoor Eating Special Diets Catering Bar/s Swimming Pool/s Lounge Other Relaxation Areas Library Reading room/area

Things To Do Visits to parks/reserves Game drives Game hikes Horseback game viewing Bird watching Hikes & walks

Wildlife & Scenic Offerings • • • •

Situated on 1,800 hectares of private ground within the 75,000 hectare Madikwe Game Reserve, the lodge offers abundant and varied wild life viewing. Madikwe is home to lion, leopard, elephant, black and white rhino, buffalo, wild dog, cheetah, spotted and brown hyena, as well as a host of general game species and over 360 bird species. Viewing is done on walks or in open 4WD vehicles with qualified guides. Abundance of surrounding scenery.

Memberships & Awards • • •

Member of African Travel & Tourism Association since 2010. Gold Award for Wine List/Wine Cellar from American Express, 2009. Awarded the 2011 Diners Club Platinum Award for our wine list

Policies • • • •

Except for the periods mentioned below, no children under the age of 12 are accepted unless the entire lodge is booked out. Deposit of 25% deposit to be paid within 7 days of reservation, with balance payable at least 28 days prior to arrival. Cancellation penalties: More than 46 days before arrival date - 25%; between 45 and 28 days before arrival date 50%; less than 27 days before arrival date - 100%. We do now accept children of all ages during the following periods: • From the 10th to the 29th February, From the 1st to the 15th April, From the 1st to the 31st August, From the 15th to the 31st October, From the 10th of December to the 6th of January 2013. (During the periods that children of all ages are accepted, Makanyane oﬀers fun-ﬁlled children’s club daily activities and Junior Guide’s course.) ENCOUNTER AFRICA | The Definitive Directory For Responsible Tourism

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SANBI Biodiversity for Life

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Aircraft Management Charter FBO Sales & Acquisitions Maintenance Completions Consulting

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A SAFARI FOR THE SOUL From the tiny hamlet of Weenen, drive through picturesque Zulu country and rough bush tracks to the romantic river camp of your dreams. Fly-ďŹ sh, Raft, Abseil, Go on Game Walks, biking trails or do absolutely nothing!

Contact info: Website: www.zingelasafaris.co.za Email: zingela@zingelasafaris.co.za Facebook: https://www.facebook.com/ZingelaSafaris Twitter: https://twitter.com/Zingelasafaris Phone: 0878020050 or 0363547005 Cell: 079 134 3168

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Ratanga Junction Theme Park

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function facilities open 364 days a year Terms and conditions apply

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until 21h00 every night

Come and see why Johannesburg Lion Park is chosen as one of the

top 100 ‘perfect tourist destinations in the world’... newsweek magazine–

3 rd d ec 2012

www.lionpark.com | info@lionpark.com +27 (0)87 150 0100 +27 (0)11 691 9905/11 GPS 25⁰59’35”S 27⁰55’47”E Cnr. Malibongwe Drive & R114 Road, Lanseria

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Quaff champagne as you enjoy what some describe as the closest thing to heaven known to man – the magical “experience” of lazily drifting with the wind in a hot air balloon on a fascinating aerial sightseeing flight over the majestic Magaliesbergs, in the World Heritage Cradle of Humankind, on South Africa’s TEL FAX CELL

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WEB

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BEE Compliant - 100% PRL

2013/05/04 11:42 AM 02/05/2013 12:13

Swaziland Regional Over view

TRAVEL INFORMATION LANGUAGES

thunderstorms December to February. • Coolest months are June and July with winter from June to September. • Climate is good for year round travel.

• English and SiSwati.

TIME ZONE

CAPITAL CITY

• GMT/UTC + 2 hours. No Daylight Saving Time.

• Mbabane (administrative capital); Lobamba (traditional and legislative capital).

MONEY & CARDS

CLIMATE • Subtropical climate with summer temperatures of 1525oC average, winter temperatures 15-19oC. • Summer from October to May, October being the hottest month when temperatures can reach up to 40°C. • Cool, dry winters and hot, rainy summers typical 82

his beautiful landlocked kingdom is tucked into the mountains that separate South Africa from Mozambique. One of the smallest countries in the Southern Hemisphere, Swaziland is one of the few remaining absolute monarchies in the world, ruled by King Mswati III. Pressure has been mounting in recent times for the country to democratize. The country offers diverse vegetation, dramatic mountains, spectacular valleys, prolific game reserves with varied animal and bird life, famous arts and crafts, attractions like the annual reed dance at the Royal Kraal in Ludzidzini, the Marula festival and an excellent variety of good accommodation, travel services and many things to do. The climate is mostly temperate. There are a number of excellent game reserves and national parks including Hlane, Mlilwane, Mkhaya, Malolotja, Mlawula, Mantenga and Hawane. These reserves are for the conservation of the natural flora and fauna of these areas as well as the cultural resources within them. Nature conservation in Swaziland, of paramount importance here, was mainly started some 40 years ago by the Reilly family whose legacy lives on in the Kingdom’s Big Game Parks. Swaziland is a safe country for tourists, right next to South Africa with all its modern infrastructure and attractions.

• Currency unit is Lilangeni (singular), or Emalangeni (plural), and cents (E1 - 100cents). • Currency of equal value to South African Rand with both in circulation. • Visitors are advised to change Emalangeni currency before leaving Swaziland. • Most Credit cards and travellers’ cheques honoured. • Barclays Bank has the most branches throughout Swaziland.

ENCOUNTER AFRICA | The Definitive Directory For Responsible Tourism

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TELECOMUNICATIONS • • • •

International dialling code: +268. Good fixed line telecommunications network. Good mobile phone communications infrastructure. Internet Cafes and e-mail centres in major centres like Mbabane and Manzini.

INTERNET • Good internet accessibility. • Good internet cafes - most good hotels, lodges have internet connectivity and services.

POSTAL SERVICES • State-owned Swazi Post offers all usual postal and courier services. • International courier services also available.

ELECTRICITY • Electrical appliance use 220V AC, 50Hz and three-pin plugs are used with round terminals.

AIRLINES • Most international airlines fly to nearby Johannesburg in South Africa. • All flights to Matsapha International Airport near Manzini are operated by Airlink Swaziland, a joint venture between the Swaziland government and South African Airways.

AIRPORTS • Matsapha International Airport near Manzini • Sikhuphe International Airport is a new airport with modern facilities but is not yet in use.

TAXES • 14% VAT payable on goods and services since April 1, 2012. • Limited duty-free import of certain goods for personal use only. • Airport embarkation tax payable on departing international flights.

ENTRY REQUIREMENTS • All visitors must have a valid passport. • Visas are required, although nationals of many African, European and other countries are exempt – consult an embassy.

HEALTH & MEDICAL • Vaccination against yellow fever required if arriving within 6 days from or via an infected area. • Precautions against Malaria, cholera, typhoid and polio recommended. • Bilharzia is a risk in rivers and dams. • Tap water is safe to drink throughout the country but water from streams and rivers not. • HIV/Aids prevalence is one of the highest in the world.

• Various government, missionary and private hospitals, clinics, health centres and rescue services. • Also close to the excellent private medical services of South Africa.

DRIVING & LOCAL TRANSPORT • Driving on left of road and international driving licence is required. • High accident rates on the roads. • Main roads are tarred, the rest are well-maintained gravel roads. • The speed limit in urban areas is 60 km/h and on 80 km/h outside urban areas. • Car hire is available and most petrol stations are open 24 hours. • 300km of railway lines while buses and minibus taxis are available – all of varying standards.

SAFETY • Swaziland was long considered one of the safest tourist destinations in Southern Africa. However, resentment against the rule of the Swazi king, Africa’s last sole remaining absolute monarch, is increasing and has led to clashes between police and prodemocracy demonstrators, as well as labour strikes. • The usual range of petty crimes such as theft, pick pocketing etc, do occur and normal precautions should be maintained, especially in low-income urban areas and isolated rural areas.

USEFUL CONTACTS • Tourism Information Office – Tel; +268 404 2531 / 409 0112; Fax: +268 404 2531. • Embassy of the Kingdom of Swaziland and Mission to the EU, Brussels – Tel: +32 (2) 347 4771 +32 (2) 347 4632. • High Commission of the Kingdom of Swaziland, South Africa – Tel: +27 (0)12 344 1910/17/25 +27 (0)12 343 0455. • Embassy of the Kingdom of Swaziland, USA – Tel: +1 (202) 234 5002. • Harvey World Travel - Tel: +268 404 1538 / 404 1954 / 404 2101 / 404 2298; Fax: +268 404 6120; Email: maggie.hall@harveyworld.co.za. • Royal Swazi Airways - Tel: +268 404 1979/88, 404 2011, 404 3157. • Swazi Express Airways - Tel: +268 518 6115; Matsapha Branch (Swaziland) Tel: +268 518 6840; Fax: +268 518 7160; Email: swaziexpress@africaonline.co.sz. • Assist 911 (medical rescue services) - Tel: +268 404 8911; Email: assist911@realnet.co.sz. • Ezulwini Tourists Office - Tel: +268 416 2180. • Ngwenya Tourism Information Office Tel/Fax: +268 442 4206; E-mail: gwenyainfo@tourismauthority.org.sz. • Swazi Plaza Information Office Tel/fax: +268 404 2531/409 0112; Email: information@tourismauthority.org.sz. • Chief Immigration Officer, Mbabane -Tel: +268 404-2941/2.

ENCOUNTER AFRICA | The Definitive Directory For Responsible Tourism

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Tanzania

Regional Over view

TRAVEL INFORMATION

anzania, the largest country in East Africa, is famous for the great spectacle of the annual migration of millions of wildebeest and zebra followed by their predators. But it is equally famous for being home to the highest mountain on the continent, Mt Kilimanjaro; the Great Rift Valley; the awesome Ngorongoro Crater; its legendary spice islands; and the famous Serengeti National Park which encompasses two World Heritage Sites, two Biosphere Reserves, and one of the world’s oldest ecosystems. The country offers some of the best safaris and game viewing on the continent, vying with Kenya for the title of the world safari capital. It also offers endless palm-fringed beaches, superb fishing and excellent diving. The de facto administrative and commercial capital of Tanzania, Dar es Salaam, established by the Sultan Majid bin Said of Zanzibar and meaning “haven of peace”, is a bustling port city where old and new come together in a magnificent potpourri. Situated just below the equator between the great lakes of Africa and the Indian Ocean, Tanzania is a land of many faces, many cultures and many wonderful surprises.

TIME ZONE • Time: GMT + 3 hrs.

LANGUAGES • English. • Swahili & several other indigenous languages also spoken. • German and Italian also frequently encountered.

CAPITAL CITY • Dodoma - official capital. • Dar es Salaam administrative and commercial capital.

CLIMATE • Tropical along coast but more temperate in highlands. • Long rainy season April to May; short rainy season November to December. • Hottest season October to March. • Average temperatures from 25 to 30°C at coast, from 22 to 27°C in rest of country. • Best game viewing in North almost all year; in Southern Tanzania June through October. • Islands of Zanzibar, Pemba and Mafia best in June through October, and December through March. 86

MONEY & CARDS • Currency: Tanzanian shilling (TZS) divided into 100 cents. • Banks, foreign exchange bureaux and some hotels exchange major currencies in larger towns. • ATMs in major cities only. • Credit cards accepted only by major lodges, some hotels and travel agents incurring a 10% surcharge.

TELECOMUNICATIONS • International dialling code: +255. • Relatively good fixed line telephone network, but in rural areas calls may have to be placed through an operator. • Cellphone networks in main urban areas and Zanzibar – some international roaming agreements exist.

INTERNET • Various internet service providers with some internet cafes in major centres.

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• Internet connections at most first-class hotels and lodges.

POSTAL SERVICES • Tanzania Posts Corporation provides most postal services. • Courier services available.

ELECTRICITY • 230 volts AC, 50Hz - plug types are round pins with ground / rectangular blade plug.

AIRLINES • Various international carriers from Europe, Middle East and African countries fly to Tanzania. • Air Tanzania is national flag carrier providing domestic and regional services. • Various other domestic or regional airlines operate here. • Various private air charter companies also operate internally.

AIRPORTS • Main airport is Julius Nyerere International Airport 13km southwest of Dar es Salaam. • Other airports: Kilimanjaro International Airport and Zanzibar International Airport. • Also good connecting flights from Nairobi, Kenya. • Buses and taxis between Julius Nyerere Airport and Dar es Salaam. • Local car hire companies at airport.

TAXES • 18% VAT payable on goods and services. • Import and excise duties levied on certain goods – some limited exemptions. • Departure taxes at airports for international and domestic flights.

ENTRY REQUIREMENTS • Most foreign visitors need a visa – certain exemptions (check with embassies). • Nationals of the East African Community do not need visa or entry permit. • Passport must be valid for at least six months.

HEALTH & MEDICAL • Obtain medical advice for current requirements 3 weeks before travelling. • Vaccinations for hepatitis A, typhoid, yellow fever and polio recommended. • Malaria is common to Tanzania while recent cases of sleeping sickness have also been reported. • Other diseases such as cholera and rift valley fever occur periodically mainly in rural areas. • There is a high prevalence of HIV/Aids. • The country has an extensive but poorly equipped public healthcare network.

• Good private healthcare facilities are being established in the country. • Tap water is not safe for drinking in most places.

DRIVING & LOCAL TRANSPORT • Self-driving not advised except in major centres due to poor road conditions. • Car-hire firms available in major centres and tourist areas. • Tanzania Railway Corporation offers train services in various classes. • Reliable daily ferry and boat services between Dar es Salaam and the islands. • Steamer services on Lake Tanganyika and Lake Victoria are not always reliable. • All centres are connected by bus services of varying standards.

SAFETY • Street and beach crime is problematic in some areas - take normal precautions as for any other country, especially in larger urban areas. • There has been an increase in muggings and baggrabs on the mainland as well as Zanzibar. • Avoid areas bordering Burundi because of possible spill-over of armed conflicts. • Crime is increasing in rural areas and even in national parks. • There have been recent confrontations between landowners and villagers in the area east of Arusha, but this has not affected tourist areas. • There is a threat from terrorism, but not very high, but piracy is a growing problem for sea travel off the Tanzanian and Kenyan coast. • Tanzania is a stable multi-party democracy and one of the most peaceful African countries.

USEFUL CONTACTS • Tourist Information Centre Dar es Salaam – Tel: +255 (0)22 211 1244. • Tourist Information Centre Arusha - Tel: +255 (0)27 250 3842/3 Fax: +255 (0)27 254 8628 Email: ttbarusha@cybernet.co.tz . • Tourist Board of Tanzania – Tel: +255 (0)22 211 1244 Fax: +255 (0)22 211 6420 Email: safari@ud.co.tz Web: www.tanzaniatouristboard.com . • United States Embassy, Dar-es-Salaam – Tel: +255 (0)22 266 8001. • British High Commission, Dar-es-Salaam – Tel: +255 (0)22 211 0101. • Canadian High Commission, Dar-es-Salaam (also responsible for Madagascar, Comoros and Seychelles) – Tel: +255 (0)22 216 3300. • South African High Commission, Dar-es-Salaam – Tel: +255 (0)22 260 1800. • Standard Chartered Bank – Tel: +255 (0)22 212 2125, 212 2129. • Citibank – Tel: +255 (0)22 211 7575, 211 7601. • Air Tanzania – Tel: +255 (0)22 211 8411; Fax: +255 (0)22 211 3114; Email: bookings@airtanzania.com

ENCOUNTER AFRICA | The Definitive Directory For Responsible Tourism

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MBALAGETI SERENGETI SAFARI LODGE

Accommodation

Mbalageti Serengeti is located in the western corridor of the Serengeti National Park, Tanzania. The Lodge oﬀers a breathtaking 360-degree panoramic view of the Serengeti Plain lands and the Mbalageti River. One of the main attractions here is the spectacular annual migration of wildebeest and zebra. The lodge oﬀers a variety of excellent accommodation, amenities and services.

Environmental Footprint

ngeti e r e S n r e West Park National

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Areas of Environmental Responsibility in which this Operator is active:

Flora Conservation

Fauna Protection

Waste Management

Energy Management

Water Management

Procurement Policy

Environmental Policy

Awareness Education

Green Building

Credentials & Verification

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Social Investment

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Contact / Booking details Reservations Manager: Mr Raviteja / Ullas Joshi

Areas of Social Responsibility in which this Operator is active:

Employees

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Economic Development

Social investment

Cultural Engagement

Disabled Facilities

Credentials & Verification

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Rates US$200 to US300 per person per night.

Tel 1: +255 (0)28 262 2388 Tel 2: +255 (0)27 254 8632 Fax: +255 (0)27 254 8632

Email: info@mbalageti.com / mbalageti@bol.co.tz Web: www.mbalageti.com

Location & How to Get There Country: Region: Nearest Town: Nearest International Airport: Local Landing Strip: Guest Transfers: Road Access:

Tanzania Western Serengeti National Park Mwanza Kilimanjaro International Airport, or fly via Dar es Salaam. At Mwanza, Grumeti or Seronera. Yes, on request. Yes

Accommodation Offered •

2 x 2-bedroomed Exclusive Suites; 18 x double luxury tented chalets; 6 x triple luxury tented chalets each accommodating 1 child only; 11 standard Lodge Rooms with double beds; and 3 standard Lodge Rooms with twin beds.