CAPGEMINI INVENT HELPS COMPANIES HIT THEIR SUSTAINABLE GOALS

WRITTEN BY: HELEN ADAMS

PRODUCED BY: GLEN WHITE

Healthy plants, pottery, and sustainable growth are some of Courtney Holm’s core interests. As the Vice President for Sustainable Futures at Capgemini Invent, her role can sometimes touch on all three.

Capgemini Invent is an arm of the Capgemini Group that focuses on digital innovation, consulting, and transformation. Holm’s role is to align sustainable development to client strategy and to help them embed cross-sector collaboration as a core competence.

Holm has lived in England for 13 years and is currently based in West Sussex, where she works from home a few days a week with quite a view. “We wanted to be closer to the forest and the coast. It’s the right place for us at this point in our lives,” she shares.

Holm has always been interested in sustainability and started her career back in the 1990s studying environmental science. “I then moved on to literature, pottery, and sociology, because I wanted to understand and write about how human disconnection and distraction away from nature was the root cause of all of our environmental degradation and social issues.”

During her literature degree, Holm focused on Shakespeare, believing no one else understood the human condition like him. Sociology to study society and human interactions, and finally pottery as one of the first human expressions from Earth’s bounty.

“Lo and behold, I couldn't get a job,” Holm admits. “So, I started working in horticulture, studied it formally, earned a certificate and then continued working in nursery and greenhouse production.”

This was in 2000 and was Holm’s first commercial encounter with technology and software for production management. “Technology was just starting to evolve, especially in the agriculture and horticultural space. By the end of it, I was managing quite a lot of the greenhouses and the fields from a rudimentary smartphone.”

After taking a year long break to travel, Holm moved to the UK to complete an MBA as she wanted to gain a broader understanding of corporate thinking around sustainable development. As such, she joined 2degrees – at the time, the world’s largest online community of sustainability practitioners – where under the direction of Martin Chilcott, she learned the importance of cross-sector collaboration and implemented it as the client director for the Tesco business at the company.

“I helped Tesco transform its fresh-food supply chain through the Tesco Producer Network and helped them launch their agricultural policy, through onboarding their global producers onto an online community to facilitate cross category collaboration. We also created the Tesco Knowledge Hub, with the remit to reduce the carbon footprint within its tier-one supply chain and support resource efficiency through cross-sector collaboration.”

After 2degrees, Holm moved onto a global role with Unilever where she focused on raw

Courtney Holm

TITLE: VICE PRESIDENT FOR SUSTAINABLE FUTURES

COMPANY: CAPGEMINI INVENT

INDUSTRY: BUSINESS CONSULTING

LOCATION: LONDON, UK

Courtney Holm is Vice President of Sustainable Futures at Capgemini Invent. Her role is to shape the way Capgemini creates long term, sustainable value for clients, enabling them with fresh perspectives and digital solutions so that they can play a transformative role in addressing planetary, people and systems challenges. Courtney has a proven track record of implementing innovative technology solutions across sectors; helping clients with a broad range of strategic and operational sustainability challenges. She is an expert

Anna Mazzone is the EMEA Vice President for ServiceNow’s risk and ESG business unit, which provides a full suite of applications for clients to ensure they comply with ESG regulations and their governance, risk management, and compliance policies for running their organisations.

“ServiceNow delivers a company’s digital enterprise backbone that enables employees to take action in business today,” explains Mazzone.

“We make it easier for employees to make decisions. We aggregate data across similar assets so that they can understand how those assets are performing in real-time across the organisation.”

SERVICENOW’S SUSTAINABILITY GOALS

As a company, ServiceNow is on a journey to do its part in improving the environment.

“We believe that ESG, like risk mitigation and DEI, is everyone’s job across the organisation,” says Mazzone. “We’ve made very ambitious commitments; we have science-based targets that are helping to support our journey towards realising netzero, in terms of carbon emissions by 2030.”

With our dedicated team, we have reduced carbon intensity by over 50%, and now using 100% renewable electricity in facilities.

Capgemini And Esg

The partnership between ServiceNow and Capgemini is one of deep trust and respect. “They’re one of our global partners,” says Mazzone. “One of our most highly-regarded partners, as well. We’re both very much aligned to deliver solutions that are really focused on enabling our mutual clients to deliver a sustainable work environment.”

Our partnership with Capgemini works to deliver in three ways:

• Working together to ensure clients can deliver more secure technology environments by, for example, mitigating cyber attacks

• Improving employee work-life balance with truly outstanding digital experiences

• Focusing on faster resolution of client problems and queries by designing highly -efficient processes for mutual customers