Listing Insight
Mark Mayer, Real Estate Advisor Tanner Sutphin, Real Estate Advisor Engel & Vรถlkers Hilton Head Island- Bluffton 7 New Orleans Road, Hilton Head Island, SC 29928 843-816-0693 | Mark.Mayer@evusa.com 843-384-3006 | Tanner.Sutphin@evusa.com www.mayersutphingroup.evusa.com
Mayer Sutphin Group Your Realtors® for life.
Mark Mayer
Tanner Sutphin
A top ten agent in the Hilton Head Island Multiple Listing Service, Mark Mayer is a world-class Realtor so it is only fitting that he chose to join Engel & Völkers’ distinguished global real estate network. Bringing over 20 years of full time real estate experience, Mark has helped more than 2,000 families buy or sell their homes across the United States. He was a top selling agent in Syracuse, New York, for a number of years before selling his company and relocating to Hilton Head Island in 1997.
Tanner is a graduate of the Hilton Head Real Estate School. He is a member of the National Association of REALTORS®, the South Carolina Association of REALTORS®, the Hilton Head Association of REALTORS®, and the Hilton Head Multiple Listing Services. Tanner grew up in Radford, Virginia, and moved to the Hilton Head area in 2012. Tanner enjoys life in the Lowcountry and helping others discover how special the Hilton Head area is. When not helping clients, Tanner enjoys various outdoor activities such as fishing, boating, kayaking on the May River, and traveling to nearby cities, such as Charleston and Savannah.
A father of three beautiful children, Caroline, Madeline, and Elliot, there is nothing Mark loves more than spending time with his family and friends. A lover of the outdoors, Mark enjoys activities including biking, walking the beach, and overall Island living. In addition, he is an active member of Conviction Crossfit Hilton Head Island. In his spare time, he is passionate about undertaking projects related to building and remodeling.
Tanner is known for his quick responses to people searching for real estate and his tenacity in finding the right property. He feels that listening to what his clients want, and then finding it, has been key to his success. He works tirelessly for his clients and his commitment to customer service is second to none.
Mayer Sutphin Group Your Realtors® for life.
Chris Batson Chris Batson is a licensed real estate agent, a buyer and listing specialist and the closings and office manager for the Mayer Sutphin Group. He was born and raised near Atlanta, Georgia, and moved to Hilton Head Island in 2014. Chris worked at a law firm on Hilton Head for 2 years, as a real estate assistant, which involved corresponding with clients, coordinating closings and completing post-closing follow-up for the firm. In 2016, Chris decided to make a change and began to work with Engel & Völkers. In his spare time Chris enjoys going boating, spending time with his family, going to the beach, golfing and fishing. Chris is a member of the Freedom Boat Club on Hilton Head Island.
Anne Lawless
Anne is a licensed real estate agent, is responsible for managing the marketing efforts, is the point of contact with sellers throughout the listing process and communicates and updates clients with market intel and potential buyer interest for the Mayer Sutphin Group. Anne has visited the area since she was in elementary school and has been a full-time resident for 30 years. She has over 25 years of experience in real estate and worked for one of the largest commercial development/construction firms in Atlanta.
Mitch Burns Mitch is a licensed real estate agent, a listing and buyer specialist and an inside sales agent for the Mayer Sutphin Group. Mitch is always willing to help his clients fulfill their needs in the buying and selling process. Connecting with others and building relationships are a couple of his strong suits. Mitch was born and raised near Atlanta, Georgia. From there, he decided to move to Bluffton, South Carolina, in 2012. When Mitch isn’t connecting with clients, he enjoys boating with his friends, golfing on Hilton Head Island’s prestigious golf courses and watching sports.
Engel & Völkers Who we are. Engel & Völkers is one of the world’s leading service companies specialized in the sale and rental of premium residential property, commercial real estate, yachts and aircrafts. Thanks to our unique and constantly expanding network and the strength of our brand, we have access to an exclusive clientele. We feel most at home among discerning individuals and our employees live the spirit of our brand with true passion. VISION We link together the aspirations of discerning individuals around the world, be it in private or a business context. With total passion.
MISSION STATEMENT In everything we do, we ensure the success of our company. For us, our mission statement is a binding promise. We take a long-term view in our dealings, strengthening the Engel & Völkers brand whilst taking care to ensure that customers all around the world enjoy the same brand experience. We value and cultivate our core values of competence, exclusivity and passion. We are serious about meeting the requirements of discerning customers, and we offer a first-class service. We attract the finest employees and help further their careers. We build a global network on behalf of our customers – and fill it with life. We are leading innovators in our field.
Communications Guarantee The cornerstone of a successful real estate relationship. Fact: According to the National Association of Realtors, 70% of the public thought that their agent did a poor job of communicating with them. This will not be the case with the Mayer Sutphin Group. 1. Mayer Sutphin Group guarantees to provide feedback to their clients within 48 hours after showings (when available), via email or phone. 2. Mayer Sutphin Group guarantees to call their clients weekly to discuss feedback, showing traffic, market activity, and price adjustments with regards to positioning their home on the market. 3. Mayer Sutphin Group guarantees to be available to receive client calls between 8 am and 8 pm Monday through Friday. On the weekends, they are available between 10 am and 5 pm. 4. Mayer Sutphin Group guarantees to return all phone calls within 24 hours and emails/texts even more quickly. 5. Mayer Sutphin Group guarantees that their clients will be kept infomed regarding new homes that come on the market that compete with their client’s, as well as recent sales around their home.
6. Mayer Sutphin Group guarantees that their clients will visually see any materials related to how their home is being marketed. 7. Mayer Sutphin Group guarantees to hand deliver any correspondence that is of an urgent nature. 8. Mayer Sutphin Group guarantees to update all agents and brokers in the area about their client’s home. 9. Mayer Sutphin Group guarantees that buyers will have information about their client’s listing available 24/7 via follow up. 10.Mayer Sutphin Group guarantees that their client’s home will have brochures replaced when needed.
Plan of Action How are we going to list your home? OBJECTIVES 1. To assist you in getting as many qualified buyers as possible into your home until it is sold. 2. To communicate with you weekly regarding the results of our activities. 3. To assist you in negotiating the highest dollar value between you and the buyer.
MAYER SUTPHIN GROUP WILL: • Design a special marketing plan, if needed, to accommodate the unique nature of your property. • Provide our exclusive service guarantee contract. • Make suggestions and advise you about changes you may want to employ to make your property more saleable. • Assist in planning repair work to your home if necessary. • Offer guidance in furniture placement and staging of your home. • Assist you in pricing your home competitively to open the market versus narrowing the market. • Enter your home into the Multiple Listing Service (MLS) to make other Realtors aware your property is for sale. • Showcase your listing on our award-winning website. • Feature your home on our exclusive Real Estate website. • Showcase your home on over 500 of the top real estate websites in the industry. • Notify all buyers of your listing in our buyer profile system. • Call and email all of the top agents in your community to announce your listing. • Promote your home to his in-house agents, as well as all members of the MLS.
Plan of Action continued... How are we going to list your home? MAYER SUTPHIN GROUP WILL: • Send “Just Listed” postcards to the surrounding area - over 30,000 direct pieces mailed per year. • Create a full-color brochure, available to all agents and prospective buyers who enter your home. • Provide virtual home tour brochures featuring full-color photos of your home. • Expose your home to business affiliates, past clients, and your neighborhood through email. • Hold a Mega Brokers Open House to showcase your home to all local agents and brokers. • Personally contact all agents that show your property to provide you with instant feedback from agents and potential buyers. • Constantly update you regarding changes in the marketplace. • Prospect daily, speaking with potential buyers for your property. • Provide immediate contact with potential buyers. • Represent you on all offer presentations to assure you receive the best price and terms in negoti ations. • Handle all follow up for contracts being accepted, including mortgage, title, inspections, and clos ing. • And much more!
List to Sale The Price Ratio Difference. 94.1% Fact: On average, if an ordinary agent sells your home, they will only net you 94% of the original list price.
97.3%
Fact: On average, Mayer Sutphin Group sells their listings for 97% of the original list price. Imagine what you could do with an additional 3.2% of your home’s value!
Rapid Sales Less Hassle. More Money. Fact: It takes 155 days for your average agent to sell a home. Fact: On average, Mayer Sutphin Group is able to sell a home in 61 days.* The quicker the sale, the less hassle clients have selling their homes which equates to more money in their pockets. * Based on 2016 Sales Reports
Easy Exit Listing You are in control! What is your biggest fear when you list a home? It’s simple. You worry about being locked into a lengthy agreement with a less than competent real estate agent, costing your home valuable time and exposure on the market. Worry no more. Mayer Sutphin Group takes the risk out of listing your home through the easy exit listing agreement. Mark and Tanner are the only Realtors known that offers this truly unique guarantee. 1. You can cancel your listing at any time.* 2. You can relax knowing that you will not be locked into a lengthy contract. 3. If for any reason you are not 100% satisfied with Mayer Sutphin Group’s real estate services, and everything is not done exactly the way we promise, simply call Mark or Tanner to advise them and they will cancel the listing. What could be better and safer assurance than that?
Client Testimonials Providing world class service. - C. & D. Lawson
- C. Piazza
“Mark is a very caring and prepared agent. One of the best agents I have ever worked with. Mark showed us several condos and was always available for additional questions. He went the extra mile to give us HOA and POA fees. Mostly he was patient and never pushed us into making a decision. Mark was professional, knowledgeable and very courteous. If you are looking to buy or sell around Hilton Head Island you will be in great hands if you have Mark as your Realtor.”
“I met Mark at an open house on Hilton Head Island and was immediately impressed with his knowledge and professionalism in the real estate market. Mark has a wealth of experience in real estate and is very comfortable talking about properties and options available. We will always use him and glad he is our Realtor.”
- R. & A. Prevade “Mark is a fantastic Realtor and wonderful to work with. He sold our condo on Hilton Head Island in just three days and found us the perfect home to buy in Bluffton. He guided us through every step of both the buying and selling process. No question was too trivial or went unanswered. We appreciated Mark’s honesty and professionalism and would highly recommend him to anyone in need of a knowledgeable Realtor.”
- W. Lewensohn “Tanner has a very positive, friendly and approachable personality. He was easy to work with during the sale of our home. He responded quickly to any questions that we had. We highly recommend him!”
- D. & J. Bennett “We have now completed three transactions with Tanner and we continue to be impressed. He is a timely communicator and is able to keep the process going, even when those inevitable “bumps” surface. We highly recommend Tanner for all of your real estate needs!”
- G. Kowalski “We have found that timely communication and professionalism is a key to a good business relationship. Tanner is always at the other end of the phone or email in a very timely fashion, taking a lot of stress and pressure off a very challenging environment. I would engage with Tanner for any future real estate needs.”
Client Testimonials Providing world class service. -T. Datz
- R. Schatz
“Mark took me out to look at homes while I was vacationing on Hilton Head. With his decades of experience, I knew I was in good hands. He was very thorough, detail oriented, straightforward and knew the market well. He made us feel very comfortable and provided communication throughout our search. I recommend Mark without reservation and cannot wait to retire on Hilton Head and purchase my future property with his assistance.”
“I worked with Mark over a 18-month period to find the perfect condo/townhouse on Hilton Head Island that we could rent for part of the year and use for the other part. Although we only spent one weekend physically looking at properties, Mark sent me listings of properties that met my criteria for 18 months and was never impatient or high pressure. During our two days of physically looking at properties, Mark was beyond patient and so knowledgeable about the various plantations, regimes, fees, rental companies and other resources. I can’t emphasize enough how helpful he was in assisting us in finding the perfect property. He even provided estimated rental incomes for the properties we looked at. After we purchased our townhouse, Mark continued to help me with checking the property during incliment weather and provided guidance on who to contact for small issues. The icing on the cake is that Mark makes you feel like a friend and I hope to see him around the island in the future.”
- F. & C. Jackson “My wife and I purchased a home in Bluffton, SC. We live in NY and were looking into a vacation home that would eventually become our permanent residence. After briefly using another realtor, we were given Tanners name, and we could not be happier. His knowledge of the area was impressive. Tanner made the purchase of our home a complete pleasure. His constant communication after we returned home made the whole process actually enjoyable. We were even able to close on our property within 30 days, without even returning to SC. We are now happy homeowners, and Tanner was a huge part of the process. We could not be more impressed with how the whole transaction took place, and how Tanner was able to negotiate the deal and follow through on every aspect of the process right up to and including closing on our new home.”
- C. & W. Durden “Tanner was very easy to work with! We never had a problem contacting him, hewas also friendly and always in a good mood. We were particularly impressed with his negotiating skills. Tanner is an all-around great guy and real estate agent!”