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E-administration in Issy
The set up of E-administration, quoting Pierre de la Coste from his government 2003 report on the Hyper Republic, is "a historical process". An incredible challenge, the goal was reached by Issy-les-Moulineaux which has been implementing for more than 15 years now a proactive strategy developing the use of communication and information technologies in its administration.
Dematerialisation of administrative acts
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From a birth certificate ordered on-line, to the demand for a municipal decree authorising the mover's truck parking, there is a great variety of services available. In 2010, 9,000 civil status certificates were delivered. Sending an SMS to confirm the delivery of a passport reduced the waiting time from 23 to 5 days. ■
