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CHALLENGE

The biggest challenge was to bring together policymakers and citizens to digital consultation meetings. A few meetings initially planned as physical events had to be moved to the online world. Apart from the physical meetings, the coronavirus situation also caused severe limitations related to prototyping activities, where the meeting face to face between the KTP team and policy makers was important in order to better understand some details regarding the AQP. Moreover, the process of getting feedback from inhabitants was much more complex and time-consuming. It occurred also that policy makers were less available for activities and consultation meetings in the digital world. Co-creation Labs’ journey