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1

Five Consumer Behavior Trends That May Last Into 2023

The combination of rising prices, the increased cost of living and ongoing social upheaval prompted by the COVID-19 pandemic has resulted in financial problems for many consumers. As a result, consumers are growing thriftier and changing their behavior, according to NielsenIQ.

2QuikTrip Will Enter Chicago in 2023 The Tulsa, Okla.-based convenience retailer is reportedly planning to open three convenience stores in the Chicago metropolitan area. One c-store, which is the site of a former Kmart store, will ring up customers starting next year.

3Altria Takes a Step Away From Juul Labs Altria Group Inc. will end its noncompete agreement with Juul Labs Inc., according to a filing with the U.S. Securities Exchange Commission. The decision frees up Altria to make other moves within the vapor space, including acquiring another brand, or developing its own new vaping products.

4

Wawa to Shutter Two Philadelphia Stores Amid Safety & Security Challenges

The retailer will permanently close its stores located at 12th and Market streets and 19th and Market streets in Center City. According to Pennsylvania-based Wawa, the company continues “to be focused on doing everything we can to monitor and work with local authorities to address challenges impacting operations in any other stores.”

5

Toot’n Totum Plans Expansion Push in Northwest Texas

Toot’n Totum is making a push into Lubbock, Texas, with plans to open at least 18 convenience stores in the area. Its reported store count goal is between 18 and 20 locations in the area.

EXPERT VIEWPOINT Three Ways to Modernize How Work Gets Done in Your C-stores

The digital era has arrived for c-store operations, and that means investing in tools and automation for more efficient and consistent work, writes Vlad Rikhter, founder and CEO of operations execution platform Zenput. Methods include CEO of operations execution platform Zenput. Methods include taking tedious, error-prone administrative tasks off everyone’s plate taking tedious, error-prone administrative tasks off everyone’s plate through tools, systems and procedures; overseeing store perforthrough tools, systems and procedures; overseeing store performance 24/7 from anywhere by pulling reports and monitoring task mance 24/7 from anywhere by pulling reports and monitoring task completion rates from your smartphone; and improving the quality completion rates from your smartphone; and improving the quality of work every day in every store through operating procedures, of work every day in every store through operating procedures, such as inventory and audits, plus brand standards on shelf strips and pumptoppers. protection and data authentication, giving customers and retailers peace of mind. C-StorePay also integrates with existing loyalty programs.

Jared Scheeler Reflects on His Year as NACS Chairman

It was a year of making “enormous progress” in moving big issues forward, Jared Scheeler told Convenience Store News.

Key among them was introducing a bill to address credit card swipe fees — which he calls “outrageous, especially in these inflationary times” — and advancing “truly groundbreaking” initiatives such as TruAge, an innovative, universally accepted age-verification system developed by NACS and Conexxus that makes it more accurate to verify an adult customer’s age when purchasing age-restricted products.

“The role of the NACS board of directors is to provide guidance to the NACS staff to move long-term strategies and initiatives forward. These are all big, forward-thinking projects that can transform our industry,” Scheeler said.

For more exclusive stories, visit the Special Features section of csnews.com.

MOST VIEWED NEW PRODUCT

Liquid Barcodes C-StorePay

Liquid Barcodes launches its latest solution, C-StorePay, which makes paying for fuel, in-store merchandise and subscription programs frictionless for customers, while lowering credit card fees for retailers. According to the company, payments are processed by payment service providers (PSPs). They are guaranteed to be safe, relying on PSPs’ track record of fraud protection and data authentication, giving customers and retailers peace of mind. C-StorePay also integrates with existing loyalty programs.

Liquid Barcodes Oslo, Minn. liquidbarcodes.com