CREATING CHANGES AND EXECUTING STRATEGIES

Managing talent and adapting to the changes became the significant focus for business leaders all over the world. The identity of Dell Technologies and their continued focus on the people philosophy is the reason they got inspired their talent to forge ahead.

For business leaders across the globe, the past years have been truly challenging yet transformative in their own ways. A Dell Technologies commissioned Breakthrough report examined these shifts and their far-reaching impact. The study revealed that while businesses achieved a lot in the last 24 months of accelerated digital transformation, the effort to reach here has taken its toll. In other words, the change has left the workforce in need of time to recharge, reflect and refine before embarking on new projects. In today’s do-from-anywhere world, in addition to navigating and adapting to disruptive changes, managing talent is a prime area of concern for business leaders across all verticals.

Maintaining A Strong Corporate Culture

Developing an authentic corporate culture begins at the top. Leadership teams must be fully committed to ensuring they are aligned and invested in upholding the company’s core values. Only then can the organization’s culture permeate through its policies, practices and behavior to inspire and create value for customers, communities and its people.

Leaders are instrumental in fostering a culture of innovation and preparing the organization to be the disruptor rather than the disrupted. A KPMG study estimates that decisions, guidance and behavior of leadership account for 70 percent of the impact on culture, while elements such as training and engagement programs account for the rest.

At Dell Technologies, our Culture Code, developed based on the feedback received from team members across the globe, defines who we are, describes what we believe, and sets clear expectations for how we work and lead. It is our company’s identity and cornerstone, and our continued focus on our people philosophy is how we inspire our talent to forge ahead.

Challenges And Solutions

A unique scenario that stands out was during the COVID-19 pandemic when I had to lead my team through uncharted waters. With the prevailing uncertainty, maintaining productivity levels, open communication channels and ensuring the overall well-being of my team was crucial. Our peoplecentric culture, however, proved instrumental and helped us tide through. Regular check-ins, flexible hours, and support, where required, enabled us to adapt and successfully define a new work environment together.

Inclusion and diversity are integral to my leadership strategies. At Dell, we encourage a culture that values and celebrates diverse perspectives and experiences. Within the Gulf markets, I work with a multi-cultural team who are passionate and brings new perspectives and ways of working. Together we are guided by our purpose and strategy to drive human progress and make a real impact in the lives of our partners and customers.

LEADERSHIP SKILLS, STEPS AHEAD

At Dell, we offer dedicated high-level training for talent across all levels. Our team members

HAVIER HADDAD General Manager – Gulf Dell Technologies

Key Takeaways

l Leaders are instrumental in fostering a culture of innovation and preparing the organization to be the disruptor rather than the disrupted.

l Empathy and trust have become the new currency in the corporate world.

l Dell encourages a culture that values and celebrates diverse perspectives and experiences.

l They offer dedicated highlevel training for talent across all levels.

receive ample opportunities to develop and demonstrate their leadership skills and take control of their career progression. For instance, our award-winning Employee Resource Groups (ERGs) are communities within Dell Technologies where team members with common interests or backgrounds come together to connect, develop new skills, and directly impact the business and their communities. Over and above this, we are committed to offering our talent unparalleled career growth through mentorship, training, recognition and new growth opportunities.

Growing Changes And Trends

Industry events and conferences offer great insights into global trends and their influence on the regional market. Today’s multiple digital platforms are also crucial to network and connecting with like-minded professionals and stay on top of market shifts. Within Dell, we have dedicated teams offering exclusive insights into our highly competitive and fastchanging digital economy. These interactions and market intelligence are invaluable and a must in every leader’s arsenal. Empathy and trust have become the new currency in the corporate world, especially when attracting and retaining customers and talent. Today’s C-suite executives owe it to their teams to uphold the highest standards of integrity and deliver impact across all aspects of a business. As a leader, therefore, it is essential to lead by example and celebrate our differences. The leadership teams must be dedicated to ensuring that they are contributing to upholding the company’s core values. n