European Broadband Portal Phase II Application of the Blueprint for “bottom-up� broadband initiatives
ICT Blueprints •
Purpose – the programme design and organising principle for knowledge that can accelerate or support the development of ICT capability or capacity in European Countries, Regions or Locales
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Variants – blueprints are under development for a range of sectors including health, education, government, industries (etc)
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Broadband Blueprint - This first blueprint is focused on broadband infrastructure development that can be applied in many contexts with “bottom-up” approaches being a primary example
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Alignment to Digital Agenda - The blueprints are all designed to bridge the gap from “policy to practice”, to bring solutions to life, to make a vision a reality, and to contribute directly to the Digital Agenda
Broadband Blueprint 1. 1.Do Dowe wehave havethe theright right people peopleto tosupport supportthe the innovative innovativeprocess? process?
Effecting Effecting aa balance balance between between Ethical Ethical // Moral Moral Capital, Capital, Relational Relational Capital, Capital, Inspirational Inspirational Capital, Capital, Institutional Institutional Capital Capital Attention – open to sources of possibility
Awareness – of the range of opportunities
Intention – Being explicit about the goals and outcomes
Structure Commercial 5. 5.How Howdo dowe wecapture capture lessons learned lessons learnedand and make makethis thisimprovement improvement process processsustainable? sustainable?
Service
Resources Governance
Markets
Operations
EBP Broadband Blueprint – concept diagram
Set up the initiative - Manage Stakeholders and Strategy Understand the roles & relation ships with stakeholders
Create our goals & organise resources to achieve them
Measure and report on progress / manage audit
Bottom-up broadband blueprint – concept diagram (to be read “bottom-up”)
Develop the solution – diagnostic “where you are in the process” and “what to do next” – supported by knowledge resources
1. Clarity of purpose
2. Economic rationale to invest in context
3. Engage Stakeholders
4. Develop a communication plan
5. Define the operating model
6. Develop the overall plan
7. Understand 8. Define the “2b” 9, Develop the 10, Develop the current supply & technical financial plan (s) commercial model demand architecture
Manage Stakeholders and Strategy Understand the roles & relation ships with stakeholders
Create our goals & organise resources to achieve them
Measure and report on progress / manage audit
Bottom-up broadband blueprint – concept diagram (to be read “bottom-up”)
Infrastructure
Services
Resources
Regulation
Finances
Management
Implement / Operate the solution – build the capacity, capability and structure to deliver Commercial know how
Service delivery know how
Marketing know how
Operating know how
Develop the solution
1. Clarity of purpose
2. Economic rationale to invest in context
3. Engage Stakeholders
4. Develop a communication plan
5. Define the operating model
6. Develop the overall plan
7. Understand 8. Define the “2b” 9, Develop the 10, Develop the current supply & technical financial plan (s) commercial model demand architecture
Manage Stakeholders and Strategy Understand the roles & relation ships with stakeholders
Create our goals & organise resources to achieve them
Measure and report on progress / manage audit
Bottom-up broadband blueprint – concept diagram (to be read “bottom-up”)
Manage Customers My needs are understood
I’m aware of opportunities
I’m inspired and engaged
I sign up for services
I enjoy great services
My issues are resolved
I keep pace with improvements
Marketing access and services
Infrastructure
Services
Resources
Regulation
Finances
Management
Implement / Operate the solution Commercial know how
Service delivery know how
Marketing know how
Operating know how
Develop the solution
1. Clarity of purpose
2. Economic rationale to invest in context
3. Engage Stakeholders
4. Develop a communication plan
5. Define the operating model
6. Develop the overall plan
7. Understand 8. Define the “2b” 9, Develop the 10, Develop the current supply & technical financial plan (s) commercial model demand architecture
Manage Stakeholders and Strategy Understand the roles & relation ships with stakeholders
Create our goals & organise resources to achieve them
Measure and report on progress / manage audit
User Journey
Increasing Maturity of interaction
Communicate
Participate
Review
Connect
How users find out about EBP and are encouraged to register or review the capabilities it can offer them
How users penetrate the vast range of knowledge, information, insights, best practice, events, guides, tools and find the solutions that are right for them
Organisations and individuals access funding and partners to initiate infrastructure development programmes
Understanding review criteria – accessing assessment and evaluation tools
Interact
Building awareness of the range of opportunities to support the policy agenda and take the first steps towards action
Attending seminars, events meetings (online and face to face) to develop understanding of opportunities
Applying for funding or setting up projects for infrastructure development
Uploading project review and outcomes
Engaging with others within the EBP network to discuss or develop opportunities
Collaborating with others to develop new insights and knowledge
Reaching out to partners / suppliers and other stakeholders to help develop and deliver programmes.
Helping others to understand the insights generated within the programme and to deli9ver similar value / understand lessons learned. Speaking at events / webinars
Helping users to refer other potential users and help them to engage with the EBP
Implementing infrastructure Publishing guides and sharing your development projects. Gaining experiences with the wider support and input from EBP and its community constituents
Collaborate
Transform
Changing perceived best practice and adding to a growing pool of knowledge to develop future best practice
Finance Strategy Facilitation / Events Marketing & PR Project Management Industries Applications Technology
Infrastructure Education Health Society Government Industry Crime
Country Broadband Profiles GIS Data / Maps Supplier Profiles National Statistics
Resource Management Regulatory Management Stakeholder Management Financial Management Project Management
KNOWLEDGE BANK
Sources of insight and inspiration
News & Announcements Invitations to Tender Contract Awards Policy Documents Guidance
Marketing Tools Estimating Tools Communication Tools Facilitation Tools Design Tools Planning Tools
Engaging Stakeholders Funding a Project Stimulating Demand Winning Teams Collaborating Compliant Procurement
Blueprint training events Related training opportunities Seminars Calls to meetings Conferences & Events