Table of contents 4 7 12 35 40
EXECUTIVE SUMMARY INTRODUCTION 8- Background / 10- Objective / 10- Methodology
RESULTS 12- Awareness / 15- Perceived usefulness / 17- Access / 19- Performance expectancy / 21- Information need fulfilment / 23- Effort expectancy / x 25- Tangibles / 26- Facilitating conditions / 28- Social influence / 29- Hedonic motivations / 32- Positive features / 33- Negative features / 34- Proposed adition
CONCLUSION & RECOMMENDATIONS DISCUSSION
3
