Tuesday Friday
11-15 June 2012
Educate Thu
Tuesday
BIZ WEEK
2012
Wednesday
THE WORLD’S L ARGEST FESTIVAL OF BUSINESS
Monday
Monday
Inspire
INVITATION
Monday
Showcase
Organised by
Hull and East Yorkshire C O M M U N I T Y F O U N D AT I O N
Communications Partner
Brochure Sponsor
The week at a glance Fringe 10 Deadly Sins of Networking – How to Make the Most from Biz Week! - 24 May 2012 The Biz Week Cup - Friday 8 June VISTA Festival - Saturday 9 June Women’s Networking Event - Saturday 9 June
Monday 11th Bondholder Breakfast Meeting Brand Me - What do people say about you when you’re not in the room? Biz Ed 2012 What is the outlook for the UK economy? IoD Humber Luncheon with Sir Clive Woodward OBE
Tuesday 12th 5 strides to entrepreneurial success Doing Business in the Renewables Sector – The Legal Considerations Biz Ed 2012 Success in E-commerce - A step-by-step proven approach Platform Debates. Gaming Going Global Chamber Expo 2012 Networking Lunch at Chamber Expo 2012 Giving back – why it’s good for business ‘Good Growth’ - A summary report on economic wellbeing Speed Networking at Chamber Expo 2012 The Business Celebration
BIZ WEEK 2012 Wednesday 13th Megatrends 2.0 Chamber Expo 2012 Are you ready to export? Green Jobs Experience Greener by the Mile Speed Networking at Chamber Expo 2012 Our Mutual Friends enjoying the social life... City Health Care Partnership CIC The Co-operative alternative and benefits Employment Law Update Dealing with Difficult Customers and Situations Speed Networking at Chamber Expo 2012 Inspired to innovate - how to make your business better Executive Women’s Event - Tea with Hull’s First Lady Workforce Development Awards
Thursday 14th Lean Thinking Business Coaching for Growth The Green City – What It Means For Business Trade-not-aid. How commerce fought social deprivation in Hull and won. ‘Millennials’ and why they matter to the Humber region Biz Week Corporate Challenge Restructuring for Business Growth
Friday 15th Yorkshire International Business Convention
Welcome It is with great privilege that on behalf of the steering group I welcome you to Business Week 2012. As a team of volunteers we are hugely thankful that so many organisations have chosen to take part in this unique programme of events; it is the event holders that make Biz Week what it is and it couldn’t exist without this support.
Hull and East Yorkshire C O M M U N I T Y F O U N D AT I O N
Biz Week is special because of the energy, enthusiasm and commitment all the communities of the Humber bring to it. The voluntary nature of the Steering group is a good example of people prepared to
go the extra mile to showcase what our part of the world has to offer. It brings together the public, private and third sector communities in a way that is the envy of other places. By coming together we categorically state that the Humber is open for business, that it’s a great place to do business and a great place to live. It proves that regardless of sector when everybody has the best interests of their community running through their veins magnificent things can happen.
I’m simply looking forward to delivering an exciting 2012 week, building and growing on the successful week in 2011 and keeping it fresh for everyone who attends. I hope that you agree that this brochure sets out a tremendous line-up and that you find attending many of to be to be a hugely rewarding experience.
Kath Lavery
Chair of Hull and East Yorkshire Community Foundation – Organisers of Business Week 2012
Communications Partner When eskimosoup came on board as communications partner last year, we weren’t sure what we’d got ourselves into though pretty quickly we figured it was something fantastic. I think 40 events taking place in a little over a week shows that Biz Week has achieved that ‘special vibe’ that makes people want to be a part of the action. Having the honour of working with some of the best communicators in the Humber we have observed that as ‘traditional’ media converges with and compliments social media a whole new level of networking exists amongst event organisers and attendees
meaning that the business community is better connected than ever. As Tim Sanders said at the first YIBC event in Hull in 2005; “Your network is your net worth!” This network genuinely can use Biz Week as a tool to help all businesses in our region; by talking positively about Biz Week and its many great events to people we meet and through social media we can create a fascination from key people all over the globe wanting to understand what is about the Humber that enables us to build and sustain the world’s largest festival of business.
Taking part is easy, through Twitter (#bizweek), LinkedIn, Facebook, The Bizniz or any other media you use. We’ll pull a feed of comments onto the home page Biz Week website which will be featured at participating events during the week. I hope that you enjoy a fantastic Biz Week 2012 and thank everyone that is able to help spread the word to help enhance the positive perception of the Humber region. Please visit www.bizweek.biz for all the latest news.
John Gilbert
Managing Director of eskimosoup
Hull Business Week 2011 is shaped by a steering group of volunteers: • Kath Lavery (Chair) Chair of Hull and East Yorkshire Community Foundation • Nigel Mills (Programming Lead) Chief Executive of Hull and East Yorkshire Community Foundation
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• John Gilbert (Communications Lead) Managing Director of eskimosoup • Mitch Upfold - Regeneration Programmes Manager at Hull City Council
• Charles Lewis - Director of Hull and East Yorkshire Bondholders • Richard Tuplin - Executive Director of the Insurance Partnership
• Paul Gregory - Strategic Director KMS Group • Neil Cavill - Project Manager at npower • Stephen Silvester - Inward Investment Project Manager at East Riding of Yorkshire Council
Foreword As Chair of Humber Local Enterprise Partnership (LEP) I was delighted to be asked to write this foreword for Bizweek 2012. I can’t help but notice how the Humber Business Week has grown in stature over the years to become a major week of excellence in the Humber-wide annual business calendar. There can be no doubt that the Humber has been experiencing difficult economic times, with unemployment, rising costs and the knock-on effect of the banking crisis continuing to cause particular concern. However, the Humber sub-region has much to offer, and the LEP is playing a major in helping to reinvigourate the local economy. Most noticeably, we have the largest Enterprise Zone in the UK, and our strategic location in proximity to the huge wind farms, coupled with our local expertise in renewable energy means we are well-placed to attract the major players in this, the fastest growing, new industry.
A thank you to our supporters
Hugh Rice Jewellers Brochure Sponsor
This in turn could lead to the generation of thousands of jobs, not only directly in renewable energy, but also in the supply chain that services that industry. In the longer term, we see the development of a super-cluster of companies involved in all aspects renewable energy on the Humber, with the region taking a world-class lead. Coupled with the existing chemicals, ports and logistics expertise in the sub-region, I have nothing but enthusiasm for the longerterm prospects of the Humber, and I have every confidence that this will be reflected in the excellent work carried out by Biz Week.
Lord Haskins
There are many people to thank for bringing Biz Week together in 2012. In addition to event holders recognised over the following pages we wish to thank the following organisations:
Insight Photography Official Photographers
D3 Office Supplies Brochure Distribution
John Boland Print Print Supplier
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Fringe The Biz Week Cup Sponsored by St Stephen’s Shopping Centre, the Biz Week Cup is back for 2012. The rules for this highly competitive 5-a-side football tournament remain the same, but this year competition will be tough, as last year’s Champions, Primary Technologies, face the runners up they pipped at the post, and now have a score to settle! In addition to being crowned the Biz Week Cup Winners, the winning team gets to play against a team of Hull City Legends, skippered by City Legend himself, Stan “The Man” McEwan. Book early to avoid disappointment – last year all team places were filled before the Biz Week brochure went to print!
When: 4:30 pm Friday 8th June Where: Goals Soccer Centre Price: £175 per team (5-a-side, max. 3 subs) All funds raised go to Hull Children’s University Who should be there Anybody who fancies their chances of winning this coveted title! How to book: To book your place, email Kate Carroll kate.carroll@mercury-marketing.co.uk
VISTA Festival Organised bi-annually by Princes Avenue Community & Traders (PACT), this giant street party will showcase what makes Princes Avenue unique and will be a great afternoon out for families, residents and visitors alike.
When: Noon to 4pm Saturday 9th June
In addition to the usual fabulous range of independent shops, cafes, bars and restaurants ~ there will be entertainment for all, both on Princes Avenue and extending into Pearson Park
Price: FREE for the family
Where: Along the length of Princes Avenue, Hull HU5
For more information please visit www.princesavenuevista.co.uk
Women’s Networking Event The 2011 event attracted around 50 women from across Hull & East Yorkshire representing all sectors and sizes of organisation. From sole traders to managers, owners, chairs and directors the event is a great opportunity to prove that it’s not what you know, it’s who you know. This PACT event takes place immediately after the VISTA festival. Princes Avenue will be closed to traffic until 5pm but parking is avaialble on surrounding streets. Even better, come and join in the festival fun before the event too!’
Union Mash Up 6
When: 5.00 - 6.30 pm Saturday 9th June Where: Union Mash Up, 22 Princes Avenue, HULL HU5 3QA Price: FREE How to book: Email: bielbypaula@aol.com.
Monday 11th Business Week 2012 Launch – Bondholder Breakfast Meeting BBC’s Chief Economics Correspondent Hugh Pym will help us get Business Week off to a lively start at the Bondholder breakfast meeting. We’ll also be showcasing the positive and entrepreneurial attitude of many of our businesses, highlighting their importance to Hull & East Yorkshire’s future economic success. A great opportunity to network, enjoy breakfast and get into a positive frame of mind for the exciting week ahead.
When: 7:45 - 9:30 am Monday 11th June Where: KC Stadium Price: FREE Who should be there: This event is open to all businesses, however Bondholders will be given preference should the event reach capacity. How to book: To book a place or for more information please email: suzie.morris@hull.co.uk
Brand Me – What do people say about you when you’re not in the room? Whatever it is, that’s your personal brand – and when ‘people buy people’ it’s your brand that helps them decide whether they’re buying into you.
When: 9:30 am - 12 noon Monday 11th June
Jennifer Holloway knows a thing or two about promoting a personal brand. During her 15-year career in PR and communications she stood out from the crowd to get her clients’ stories – and herself – on the front page and on national TV.
Where: KC Stadium, Wilberforce Suite
Today she’s a personal brand specialist who uses her knack for spotting someone’s USP and her way with words to help business people at every stage of their career discover how, by being themselves, they can be more successful.
Who should be there: Anyone who would like to make the most of their biggest asset - themselves!
At KC’s free Brand Me workshop you can hear Jennifer’s take on why your personal brand is so important and learn her three steps to personal brand heaven.
Price: FREE
How to book: Book by visiting www.kc.co.uk/brandme or email us at brandme@kcom.com
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Monday 11th Biz Ed 2012 In Biz Week 2012 there will be two Biz Ed Days! Sponsored by Humber Chemical Focus and the Humber Refinery, Monday’s event, organised by BEEP, is for budding entrepreneurs and future business leaders in North & North East Lincolnshire. Students will hear motivational and inspirational presentations from existing business leaders from the Humber area, and compete in a “Dragons’ Den” style competition in this full day event. Biz Ed Day will be compered by celebrity host, Action Jackson, of Fix Up Seminars. This event is inspirational for students and businesses alike; come and join in the fun and contribute to the future of these young entrepreneurs!
When: 9:30 am - 3:00 pm Where: Franklin College, Chelmsford Avenue, Grimsby, DN34 5BY Price: FREE Who should be there Many business people have found this to be a rewarding event to attend. How to book: Please contact Nina Stobart: nina.stobart@conocophillips. com, 01469 555044
What is the outlook for the UK economy? Back by popular demand, Professor Peter Spencer will share his views on the current economic climate, the outlook for the future and the implications for business. He will also discuss where the domestic and international growth opportunities might be to help fill the gap left by a slowdown in Europe. Peter is Chief Economic Advisor to the Ernst & Young ITEM Club and a Professor of Economics and Finance at the University of York. This is an opportunity for businesses to debate the local economy and if UK companies can adapt to new situations and opportunities and boost sales to the new fast-growing economies. Book your place to share in this debate.
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When: 10:00 - 11:30 am, Monday 11th June Where: KC Stadium, Kingston Suite Price: FREE Who should be there: This event is open to all businesses, however Bondholders will be given preference should the event reach capacity. How to book: Please contact Renata Larkin on 01482 590321 or email hullevents@uk.ey.com
IoD Humber Luncheon with Sir Clive Woodward OBE Sir Clive Woodward OBE, world cup winning head coach and currently Director of Sport for Team GB, will be the Special Guest Speaker for the 2012 IoD Humber Luncheon. Sir Clive is one of the country’s most high-profile sporting figures and has a reputation as a world-class leader. His meticulous eye for detail, professional training methods and superb man-management skills were crucial in the World Cup win, and he is now using his expertise in partnership with all Olympic key stakeholders to maximise success for Team GB. The Humber Luncheon is one of the highlights of the Institute of Director’s events calendar and Sir Clive will be sure to inform and inspire guests. The event is always very popular and previous years have been sold out so book your places early to avoid disappointment.
When: 12:30 - 3:30 pm Monday 11th June Where: KC Stadium, Kingston Suite Price: Tickets cost £47 + VAT for IoD members and £54 + VAT for non-members. A table of 10 can also be purchased for £450 + VAT. Who should be there Business leaders from across the region. How to book: For more information please contact Pat Coyle at pat.coyle@ rollits.com
Tuesday 12th 5 strides to entrepreneurial success 5 strides to entrepreneurial success: transforming your business idea from a pipedream to reality Have you ever had a great idea about a new product or a better way of doing something? Or dreamed of working for yourself – to be the master of your own destiny? Many people do, however, for most that’s exactly how it stays - as an idea or a dream. This year the FEO Group are launching a new Start-up Academy developed specifically for budding entrepreneurs who are looking to create and grow their own business. This event will give you a taster of the practical skills and tools you can expect to acquire through the Academy on your journey to turn your ideas into reality. Successful entrepreneurs, such as Sarah Longthorn, who pitched successfully in Dragon’s Den, and Jonathan Elvidge who set up the Gadget shop and RED5 will share with you what they have learned, so the path from vision to action can be smoother for you.
When: 8:00 - 10:30 am, Tuesday 12th June Where: Hull College Higher Education Centre, Chester’s Building, Queens Gardens Price: FREE Who should be there: People interested in setting up their own business who would like a head start and learn from other people’s success. Anyone with a great idea who wants to move it to a feasible business plan. Recent start-up or established businesses that are ready to take their business to the next level. How to book: suzanne@handhcomms.co.uk
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Tuesday 12th Doing Business in the Renewables Sector: The Legal Considerations This event will look at the practicalities of doing business in the renewables sector from a legal perspective. Our previous seminars have concentrated on preparing to do business in renewables – now it’s time to do that business. Attendees will receive a legal health checklist to allow them to audit the state of their own preparations for the undoubted opportunities that will present themselves. Interactive, practical examples and case studies will bring these issues to life and illustrate their relevance. Tips on practical legal protection will include incorporating your Terms and Conditions, protecting your Intellectual Property rights and most importantly making sure you get paid!
When: 8:30 - 11:30 am Where: Europarc Innovation Centre, Innovation Way, Grimsby. DN37 9TT Price: No charge to attend, but places are limited so please reserve your space now. Who should be there MDs, FDs, CEOs and COOs, business owners operating or intending to operate in the renewables sector. How to book: www.bizweek.biz/events/11
Biz Ed 2012 In the second Biz Ed Day of 2012, again kindly sponsored by Humber Chemical Focus and the Humber Refinery, this event is for the budding entrepreneurs and future business leaders of Hull & East Yorkshire! Organised by Esteem & Hull Children’s University, students will hear motivational and inspirational presentations from existing business leaders from the Humber area, and compete in a “Dragons’ Den” style competition in this full day event. Biz Ed Day will be compered by celebrity host, Action Jackson, of Fix Up Seminars. This event is inspirational for students and businesses alike; come and join in the fun and contribute to the future of these young entrepreneurs!
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When: 9:30 am - 3:00 pm Tuesday 12th June Where: The Exchange, Wilberforce Court, Alfred Gelder Street, Hull, HU1 1YJ Price: FREE Who should be there: Many business people have found this to be a rewarding event to attend. How to book: Please contact Gwyn Mitchell at Hull Children’s University: g.lee@hull.ac.uk, 01482 465906
Success in E-commerce: A step-by-step proven approach The internet contributes to 8.3% of the UK economy; bigger than the healthcare, construction or education sectors. Some 13.5% of all purchases were done over the internet in 2010 and this is projected to rise to 23% by 2016. So, it stands to reason that whether you are starting a new business or looking at ways to make an existing one more profitable; making money online is often an attractive proposition! But with so many “online gurus”, “guaranteed quick wins” and “amazing e-commerce products” it’s hard to separate the wheat from the chaff meaning that good businesses often stall by setting off on a path that isn’t right for them. This event provides jargon free and honest experiences, advice and step-by-step instruction to building a successful e-commerce business.
When: 9:30 - 11:30 am Where: Brough Business Centre Price: FREE Who should be there Business owners, senior marketers and anyone interested in running an online business. How to book: Call 01482 223866 or email hello@eskimosoup.co.uk
Chris Middleton of eskimosoup, one of the region’s leading marketing teams presents practical advice and provides tools that audience members can take away and use themselves. Event hosted by East Riding of Yorkshire Council.
Feel The Fear & Grow Your Business... When one of the top Yorkshire based companies, KC, wanted to change the focus & energy of their customer service operation they knew that the change had to be at a core cultural level. Positive change had to engage the whole organisation at a hearts & minds level, so that shifting long established business practices and habits would result in long term success. Showing commitment to their staff and consumers, KC worked with Rachael Alexander, Director of Feel the Fear and Do It Anyway® UK Training. The results speak for themselves! Rachael Alexander and KC Director, Nick Thompson, along with the Higher-Self Customer Service team are proud to shout about their achievements! In a fun and informal way, they will show you how you too can use Feel the Fear and Do It Anyway® Leadership Development Programmes to take your business into a secure and exciting future.
When: 10:00 - 11:30am, Tuesday 12 th June Where: KC Stadium, 1904 Lounge Price: FREE Who should be there: Anyone interested in growing their business, increasing sales, motivating staff and improving customer satisfaction. How to book: A booking request must be made to ensure attendance. Please email info@ icanhandleit.co.uk with Bizweekbooking as the email title.
www.icanhandleit.co.uk
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Tuesday 12th Platform Debates. Gaming Going Global The global gaming industry is worth $74billion p.a. and growing rapidly. How can we become more involved in this dynamic, fast paced industry. the platform expos originated in Hull with the three pillars of: for education, for entertainment, for employment. Come and join the debate. How can we create new businesses and sustainable employment in our region.
When: 11:00am - 1:00pm Where: World Trade Centre Hull & Humber Price: Either by invitation or ÂŁ20/head
Who should be there Anyone interested in digital content creation and production for gaming and entertainment. Anyone interested in investing in this market sector. How to book: ian.archibald@wtchumber. com
Panel of industry experts.
Chamber Expo 2012 Chamber Expo 2012 is a first class business networking event, providing an excellent opportunity to build your contacts and gain business. This is the sixteenth year of the Expo, which is the largest business networking event in the Humber region. Chamber Expo 2012 is organised by the Hull and Humber Chamber of Commerce. The event features 100 companies exhibiting, with around 2000 business people attending, from every type of company, large and small. There is a huge amount of car-parking space and entry is free to visitors, who do not have to register.
Speed Networking Speed Networking events takes place within the Chamber Expo 2012. This is a fun way to make sure you meet 20 business people in a very informal environment well-suited to networking. The events are designed to ensure attendees meet each other, rather than just hoping to make contacts.
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When: 12:00 - 6:00pm, Speed Networking: 12:00 6:00pm, Where: Bonus Arena, Walton Street, Hull, HU3 6GA Price: Stands are available for hire, visitors enter free. Who should be there: People from all businesses. Stand-holders and visitors do not have to be Chamber Members. How to book: Bruce Massie on 01482 324976 or at b.massie@hullhumber-chamber.co.uk Speed networking: Janice Harrison on 01482 324976 or at j.harrison@hullhumber-chamber.co.uk
Networking Lunch at Chamber Expo 2012 As part of Chamber Expo 2012 the Hull and Humber Chamber of Commerce will be holding a Network Lunch in the KC Stadium’s Circle Suite. There will be a top level speaker and guests will be seated on tables of ten as well as having the opportunity to network informally before and after the lunch. A friendly and social event, the lunch represents another chance to meet guests from all types of businesses, big and small. The aim is to help attendees gain new contacts and business.
When: 12:45 - 2:15pm, Tuesday 12th June Where: KC Stadium Price: £22.00 per person +VAT Who should be there People from all businesses. Attendees do not have to be Chamber Members. How to book: Please contact Janice Harrison at the Chamber on 01482 324976 or at j.harrison@hullhumber-chamber.co.uk
Giving back – why it’s good for business Hull University Business School, Hull City Council and BITC are hosting a workshop, bringing together businesses, community groups and public sector organisations to share knowledge around the benefits of community engagement.
When: 1:30 - 3:30 pm, Tuesday 12th June
The event will showcase the community engagement work of a range of companies, explore their motivations and explore how engaging with local communities is beneficial to the business and the community.
Price: FREE
The workshop will provide a forum for sharing experiences and offer useful support to businesses and community organisations who are thinking of starting on this journey. Speakers include representatives from some of our most forward thinking organisations including the Co-operative, Federation of Small Farms and Community Gardens, The Sewell Group, Federation of Small Businesses and eskimosoup who will discuss the challenges and solutions to assuring a successful partnership for everyone involved. At close, the floor will be opened to a panel Q&A session, as well as the opportunity to share case studies from local SMEs already engaging in initiatives of this kind.
Where: Hull University Business School
Who should be there: • Companies who want to understand how to develop their business through giving back to their communities • Community groups and public sector organisations who can help How to book: Visit: www.hull.ac.uk/hubs or contact Ian Calvert, i.calvert@ hull.ac.uk
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Tuesday 12th ‘Good Growth’ - A summary report on economic wellbeing The toughest question for Governments is how to achieve balanced economic growth that is financially, socially and environmentally sound. The bumpy road out of recession means that policy makers and commentators focus on quarterly gross domestic product (GDP) as the key barometer for economic health.
Is GDP still a meaningful measure of economic wellbeing and success? PwC have been working with the general public, businesses, politicians and policy makers and have recently published recommendations for Government on how more sustainable growth can be achieved. Nick Jones, Director, PwC’s Public Sector Research Centre will explore:
When: 2:30pm, Tuesday 12th June Where: PwC, 2 Humber Quays, Wellington Street West, Hull, HU1 2BN Price: Free by invitation. Who should be there Chief Executives, Managing Directors, Finance Directors and Policy Makers How to book: Please contact PwC in Hull at: hull.office.events@uk.pwc. com or phone Vivienne Hull on 01482 584211
• What should the Government’s priorities be for an economic policy which is sustainable? • What role can employers play in supporting ‘Good Growth’ – by supporting work life balance and helping to keep their employees healthy? • What practical measures can be put in place, in the short term, to support ‘Good Growth’ and drive job creation locally, regionally and nationally?
The Business Celebration Dinner ... on Campus The invitation-only back tie Celebration Dinner will be hosted once again by the University of Hull this year, and will take place in the beautiful surroundings of the Staff House in the University buildings on the Hull campus. Lord Haskins of Skidby, Chair of Humber Local Enterprise Partnership, will be the after dinner speaker. The University of Hull plays a prominent role in the communities it serves, and none more so than the business community. We are extremely proud to host this year’s Business Celebration Dinner on our Cottingham Road campus.
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When: 7:00 - 11:00 pm, Tuesday 12th June Where: Staff House, University of Hull, Cottingham Rd, Hull, HU6 7RX Who should be there: Please see invite Price: Free to invited guests How to book: Admission to this event is only available via invitation.
Wednesday 13th Megatrends 2.0 It’s a golden time to be in business. Significant change is happening around us, no more so than in the area of technology. Collaboration, Community and Cloud are just three of the trends that are fundamentally shifting the way business is conducting itself and how people interact. Phil Jones, UK Head of technology giant Brother UK LTD will talk us through the impacts on people, performance and process of these technology changes and the inevitable impacts on leaders and the way they run their organisations. David Beasley, Managing Director of Classlane Media will present “The Power of Online Film - How engaging is your business?” Online film has revolutionised the way companies engage with their customers and stakeholders. David will talk us through some best practice case studies to illustrate how quality content can be used to stimulate, motivate, increase brand loyalty and sales. He will also demonstrate how you can apply the same techniques to achieve significant results.
When: 8:30 - 11:00 am, Wednesday 13th June Where: Hull University, Allam Lecture Theatre Price: This twin-speaker event is sponsored by IT@Spectrum, The Insurance Partnership and D3 Office Group The event is free of charge. Who should be there Directors, Managers and anyone with an interest in how business is changing and wants to be part of it. How to book: chill@insurance-partnership.com
Green Jobs Experience Green jobs are the future of Hull and the Humber. Sewell Group and Renewables Network have created a experience which will see over 200 young people from around the Humber region working through this Green Jobs Experience. A whole range of practical work experience activities across many sectors in the academy will be available for young people to engage with including crane operating simulators, construction workshops, health & safety training and presentations and opportunities to engage with industry leaders. The event will also fully engage the business community with an exhibition space at the Skills Academy. Entry to the exhibition is free of charge.
When: 9:00 am, Wednesday 13th June Where: Sewell Skills Academy Price: Free of charge to delegates, £400 for exhibition space Who should be there 200 young people, College & University, Business community How to book: www.renewablesnetwork.co.uk/ Events/Events.aspx
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Wednesday 13th Chamber Expo 2012 Chamber Expo 2012 is a first class business networking event, providing an excellent opportunity to build your contacts and gain business. This is the sixteenth year of the Expo, which is the largest business networking event in the Humber region. Chamber Expo 2012 is organised by the Hull and Humber Chamber of Commerce. The event features 100 companies exhibiting, with around 2000 business people attending, from every type of company, large and small. There is a huge amount of car-parking space and entry is free to visitors, who do not have to register.
Speed Networking Two Speed Networking events take place within the Chamber Expo 2012 on Wednesday. These are a fun way to make sure you meet 20 business people in a very informal environment well-suited to networking. The events are designed to ensure attendees meet each other, rather than just hoping to make contacts.
When: 9:00am - 5:00 pm, Speed Networking: 10:30 am - 11:45 am and 3:00 pm - 4:15 pm Where: Bonus Arena, Walton Street, Hull, HU3 6GA Price: Stands are available for hire, visitors enter free. Who should be there People from all businesses. Stand-holders and visitors do not have to be Chamber Members. How to book: Bruce Massie on 01482 324976 or at b.massie@hull-humberchamber.co.uk How to book Speed Netwoking: Janice Harrison on 01482 324976 or at j.harrison@hull-humberchamber.co.uk
Are you ready to export? Are You Ready to Export will review the steps you need to take to consider exporting. It will challenge your perceptions of exporting and outline both the benefits and potential pitfalls as well as provide you the opportunity to review your business and its ability to take advantage of export markets, outlining the resources and commitment required. Further information on the resources available to help companies put together a successful export strategy and potential funding towards export marketing activity will be made available. Aimed at companies that are looking to take the next step in their growth plans and develop international markets - but have so far had little or no experience of exporting. Whether you’re a new start up business wanting to look overseas straight-away or a well established company that has saturated the UK market, this event is for you. It will cover the export of both products and services. The workshop has been developed in conjunction with UK Trade & Investment, the UK government organisation that helps UK based exporters succeed globally.
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When: 9:00 am - 12 noon, Wednesday 13th June Where: Humber Seafood Institute, Europarc, Grimsby, DN37 9TZ Price: FREE Who should be there Aimed at companies that are looking to take the next step in their growth plans and develop international markets How to book: Contact either Sharron Eskesen, Sarah Heath or Gemma Robinson by email: training@grimsby.ac.uk or telephone: 01472 582400
Greener by the Mile This year HCF is delighted to present the Humber Renewable Energy Network guide to low carbon transportation. The event will be held at HCF’s unique industry training facility – CATCH in Stallingborough, North East Lincolnshire. The morning will be chaired by Dr Glyn R Hughes, CEO of HCF and Chair of Humber Renewable Energy Network. Greener by the mile will focus on developments in low carbon transportation covering aspects of new applications of clean fuels for vehicles, electric fuel cells & storage and developments in the marine transport sector. A brand new Mitsubishi i-MiEV will be available for demonstration and test drives. Speakers are drawn from a range of local and national organisations including: • DFDS Shipping – low carbon in the shipping industry; • BOC plc – hydrogen as a the new fuel; • ITM-Power Ltd – fuel cells & energy storage;
When: 9:15 am - 12:30 pm, Wednesday 13th June Where: CATCH Facility, Stallingborough, NE Lincolnshire Price: Free to HCF/HREN members, £50 +VAT to nonmembers. Who should be there Businesses, organisations and individuals interested in finding out more about advances in low carbon transportation and practical applications. How to book: For a booking form please contact katie.hedges@ hcfhumber.co.uk, 01469 552840
• Renewable Energy Association – the future of low carbon transportation.
Our Mutual Friends enjoying the social life... City Health Care Partnership CIC This is a great opportunity to listen to Andrew Burnell, Chief Executive of CHCP CIC talking about the transformation from a public sector delivery arm of health care to an independent co-owned organisation with a social purpose. This will be an interesting and engaging presentation and your opportunity to ask Andrew questions regarding the transition into co-ownership, for better profit and social purpose, delivering the highest quality of community based health care services to the population of Hull and East Riding of Yorkshire. The model is a real alternative to the private sector and public sector delivery of health care.
When: 10.45am – 1.00pm, Wednesday 13th June, including light lunch Where: Hull Truck Theatre, Studio Theatre Price: FREE Who should be there Individuals, organisations and business that would see value in moving from the Public Sector to delivering services through a co-owned community interest company. How to book: kerry.atkin@chcphull.nhs.uk
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Wednesday 13th The Co-operative alternative and benefits Co-hosted by Hull Training and the Co-operative Group this event will highlight how the co-operative way of working continues to be a successful alternative model during the U.N.’s International Year of Co-operatives. To these ends the event will showcase stories of groups which have benefitted from the co-operative business model.
When: 12 moon, Wednesday 13th June Where: Hull Library – Café Price: By Invitation
The event will also promote the extensive community work which the Co-operative Group undertakes in East Yorkshire and Northern Lincolnshire through its democratic structures, charitable bodies and dividend (Community Fund) payments.
Who should be there: Businesses, social enterprises, community groups and charities
A photographic display of co-operation and its benefits will compliment the event in the café exhibition area.
How to book: Giles.hall@co-operative.coop.
Hull Training will launch its new effective membership scheme which aims to encourage local community and businesses in a co-operative way. Speakers will include Steven Bayes Co-operative Board Director and Danielle Welburn from Build Life. future working relationships with the .
Employment Law Update Getting to grips with employment issues and how they impact upon you and your business has never been more important. Constantly changing legislation, coupled with the rising expectations and demands of employees, make it essential that you have the best possible guidance and support. Cobbetts is one of the largest regional law firms in the UK having a national brand that delivers a cost effective, high quality service to all of its clients all of the time. Cobbetts is differentiated from its competitors by the strength and values of its brand derived from the quality of its relationships not only with its clients but also with its our own people. In this session the speakers from Cobbetts in collaboration with the Grimsby Institute Group will update attendees on all the latest developments in employment law and current HR issues.
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When: 12.30 - 4.30 pm, Wednesday 13th June Where: Humber Seafood Institute, Europarc, Grimsby, DN37 9TZ Price: FREE Who should be there HR Directors or those responsible for HR activities. How to book: Contact either Sharron Eskesen, Sarah Heath or Gemma Robinson by email: training@grimsby.ac.uk or telephone: 01472 582400
Dealing with Difficult Customers and Situations To effectively deal with difficult situations, people must take ownership of issues, show genuine empathy, stay calm under pressure and work with customers, not against them. Dealing with difficult situations regains the confidence of customers, improves customer retention and creates future sales opportunities. This interactive workshop covers: • Attitude, Reactions & Behaviours • Dealing With Difficult Situations • Handling Difficult Customers • Complaint Handling The session will be very participative and provide useful advice and support that can be used immediately back in the workplace.
When: 1:00 - 4:30pm, Wednesday 13th June Where: Kingsway Centre, Scunthorpe, DN17 1AJ Price: £20 (including VAT) per delegate, including refreshments and certificate of attendance) Who should be there: This workshop is for delegates who want to handle difficult situations and customer complaints professionally. Staff of all levels can attend this workshop; from Administrators, Advisors, and Assistants through to Team Leaders, Managers and Directors. How to book: To book a place on this workshop, either email kcinfo@northlindsey.ac.uk or contact Sarah Franklin for further details on 01724 294040
Inspired to innovate - how to make your business better. Innovation can mean a single major breakthrough, a new product or service. It can also be a series of small, incremental changes. Whatever form it takes, innovation can help you to improve productivity, reduce costs and be more competitive – even more important in these challenging times. This joint event, presented by Rollits LLP and the Hull College Group will enable you to gain an insight into a number of innovative local companies that will inspire you to encourage innovation and generate new ideas for your own business. Martin Davey, Chairman of Cranswick plc will talk about his career at Cranswick and how the company has grown into one of the leading UK food suppliers providing a range of recognisable house-hold brands, such as Jamie Oliver and Weight Watchers. The event will also include a Q&A session with a panel of innovative local companies, including Sarah Longthorn of WedgeWelly and Phil Benson of Xing Smoothies.
When: 3:00 - 5:00 pm, Wednesday 13th June Where: Charlotte’s Restaurant - Hull College, Queens Gardens Price: FREE – with afternoon tea and networking before the event. Who should be there Business leaders and local businesses of all sizes. How to book: Telephone (01482 381926) or email hmeanwell@hullcollege.ac.uk
There will also be an opportunity for businesses to learn more about the exciting Hull Studio School set to launch in September 2012 – a pioneering new approach to education and learning through enterprise projects and work experience.
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Wednesday 13th Workforce Development Awards A celebration of shared success. Grimsby Institute Group invites Humber Business Week participants to join us in an evening of celebration of Workforce Development. The inaugural Workforce Development awards will open with a keynote speaker and an evening meal. The awards are aimed at celebrating the work of learners, employers and other partners, highlighting the efforts of students and the local businesses that work in partnership with the Institute.
When: 6.30 pm, Wednesday 13th June
Who should be there: Anyone
Where: Grimsby Institute Group, University Centre, Nuns Corner, Grimsby, North East Lincs, DN34 5BQ
How to book: To reserve your place contact either Gemma Robinson or Sharron Eskesen by email: training@grimsby.ac.uk or telephone 01472 582400.
Price: FREE
Executive Women’s Event - Tea with Hull’s First Lady This year’s Executive Women’s Event takes the form of afternoon tea with Hull’s Lady Mayoress. A chance to enjoy networking with cake in the fabulous setting of Hull Guildhall’s Lord Mayor’s Parlour.
When: 4:30 - 6:00 pm, Wednesday 13th June Where: Lord Mayor’s Parlour, Guildhall, Hull Price: By invitation only. Who should be there Senior women from all sectors How to book: By invitation only.
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Thursday 14th Open Doors This fantastic opportunity will bring together businesses and organisations from across the Humber to take part in an interactive and informative morning of networking and related activities. This effective networking environment will allow you to build close working links and establish that invaluable ‘support network’ of business contacts. Cllr Neil Poole will deliver a presentation about the power of networking and will give you tips about how to work a room and promote your business when networking. David Doyle, Redbox MultiMedias will be leading a valuable workshop on the importance of online networking sites and give you some helpful hints and tips. You can also take part in an organised speed networking session where you can meet other business people from across the region.
When: 8.30 – 10.30am, Thursday 14th June Where: Forest Pines Hotel, Ermine Street, Broughton, North Lincolnshire DN20 0AQ Price: FREE Who should be there: If you want to learn what works for a vibrant successful network with long term benefits please book a place. How to book: To book a place please contact Karen Conroy on 01724 297330 or karen. conroy@northlincs.gov.uk
Please let us know if you would like to take part in the optional online networking workshop or speed networking and you will be booked onto these activities.
Lean Thinking Think you know what waste is? Think everything your business does adds value? The Grimsby Institute is working with a range of businesses, manufactures and service providers across the private and public sector, improving profitability. The results are impressive. Whether you want to grow your business or just make more money doing what you do, this session will introduce you to the concepts that underpin lean philosophy assisting you to drive real bottom line benefits in your organisation. It will look at the seven wastes, value stream analysis and ways that you can ensure your customer is at the heart of everything you do.
When: 9:00am - 12:00pm, Thursday 14th June Where: Humber Seafood Institute, Europarc, Grimsby, DN37 9TZ Price: FREE Who should be there: Anyone How to book: Contact either Sharron Eskesen, Sarah Heath or Gemma Robinson by email: training@grimsby.ac.uk or telephone: 01472 58240
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Thursday 14th The Green City – What It Means For Business Hull is making the green agenda, including renewable energy and carbon reduction, a cornerstone of its economic future. Ambitious plans, from building the right infrastructure to improving skills, are well advanced to create the correct conditions to both promote and capture this huge potential. The Green City event is aimed at giving businesses an up-todate perspective, practical knowledge of what is happening, what ideas are being worked on and a chance to realise opportunities to start to capture the benefits. During the day, representatives from both the public and private sector will discuss the current situation and the challenges we all collectively need to address to make the Green City a reality. In addition there will be a mini-expo with businesses exhibiting a range of green-related opportunities.
When: 9:30 am - 4:30 pm, Thursday 14th June Where: Hull City Hall Price: FREE Who should be there: Any business interested in discovering more about Hull’s green agenda and how companies can play a critical role. How to book: Mitch.upfold@hullcc.gov.uk or Martin.budd@hullcc.gov.uk
Organised by Hull City Council in partnership with Footprint Renewables and KMS Energy, Green City will allow extensive networking opportunities and there is a luncheon reception from 12.30pm to 13.45pm.
Trade-not-aid. How commerce fought social deprivation in Hull and won. Trade-not-aid – how 14 determined and committed council estate residents became an employer of 250 people in Hull by fighting social deprivation through commerce and trade. Peter McGurn, Chief Executive of the Goodwin Development Trust, explains how a tiny band of people, frustrated by the social ills that plagued their community, went from opening one tiny shop on Thornton Council Estate to being one of Britain’s biggest Social Enterprises employing 250 people delivering 20 different services to the people of Hull in 16 locations throughout the city. Peter will explain how a trade-not-aid approach has been fundamental in transforming communities. Focussing on Goodwin’s successful Food Cluster (fighting food poverty through trade), they will demonstrate how the pursuit of a profit as a means to an end can be a powerful grassroots tool in changing communities for the better and for good.
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When: 10.30 am – 12.30 pm, Thursday 14th June Where: The Goodwin Centre, Icehouse Road, Hull HU3 2HQ. Parking available Price: FREE Who should be there: Anybody who likes the idea of the little guy determining his own future by taking on the system... and winning How to book: dbuckle@goodwin-centre.org
‘Millennials’ and why they matter to the Humber region. The ‘Millennials’, born between 1980 and 2000 are entering employment in vast numbers and attracting the best of these workers is critical to the economic health of the region. Their career aspirations and attitudes to work will define the culture of the 21st century workplace. The Humber region is not alone in its desire for growth and developments in ‘renewables’ indicate the scale of opportunity. Local business and community leaders are right to be concerned about the competition for skills and talent to meet these expectations. Craig Lunnon, our HR consulting lead in the North will explore: • The marked differences in the expectations of this group and their importance to the local economy. • How organisations are shaping people strategies, working environment and culture to ensure they can attract, retain and manage the talent they need to sustain growth.
When: 11 am, Thursday 14th June Where: PwC, 2 Humber Quays, Wellington Street West, Hull, HU1 2BN Price: FREE by invitation Who should be there: Chief Executives, Managing Directors, Finance Directors, Human Resources and Policy Makers How to book: To register, please contact PwC in Hull at: hull.office. events@uk.pwc.com or phone Vivienne Hull on 01482 584211
Biz Week Corporate Challenge On the eve of London 2012 Humber Sports Partnership is coordinating Biz Week’s own Corporate Challenge which will take place across Hull City Centre. We are looking for 20 teams of 8 – 12 people who will participate in a range of sports and Games, these will include, Rowing, Rounders, Cricket, Netball, Basketball, Table Tennis and a few surprises you won’t be able to prepare for. You will need ingenuity, team work and tactics. It does not matter if you haven’t played the sports before the rules will be explained, it’s about team work and a lot of fun. The Humber Sports Partnership are working with the National Governing Bodies of Sport to pilot the Corporate Challenge in the Humber so if you really enjoy taking part we may even run it throughout the year.
When: 3 pm, Thursday 14th June Where: Hull City Centre Price: £50 per team Who should be there: Any company or sector teams who want to work as a team and have some fun. How to book: Contact the Humber Sports Partnership on 01482 387491 or e-mail lpooley@goodwincentre.org
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Thursday 14th Go for Growth: Re-Programme Your Business SCY, in association with Winning Pitch, are proud to officially launch the Department for Business Innovation and Skills’ new programme for High Growth potential businesses in Hull. There will be a short presentation on coaching for high growth, followed by lunch and networking. Are you ready to make 2012 a landmark year for your business? Event Programme • Fast Growth Business – Why do some businesses succeed and leave others in the shade? Brian Dormand, MD, Winning Pitch
When: 12 noon – 2.00 pm, Thursday 14th June Where: World Trade Centre Hull and Humber Price: The event is free but please register as space is limited
• Success in Action – Insight into a high growth business
Who should be there: Any startup, micro or SME in any sector that has high growth potential
• Be among the very first to learn about and register your interest in the new national High Growth programme Business Coaching For Growth
How to book: www.re-programme yourbusiness.eventbrite.com
This event is free to attend and lunch is provided. Numbers are restricted so please book your place early.
Restructuring for Business Growth The current Agents Summary of the Economic Condition of the Bank of England shows that nominal consumer demand has continued to grow slowly, the housing market remains subdued and the pace of goods export growth is moderate thus reflecting a slowing down of world demand growth, particularly in the Euro Area. With news like this, it is potentially easy for businesses to focus purely on staying afloat and not restructuring themselves for the growth which will come as a result of the inevitable upturn. In this seminar hosted by Hallmark Solicitors, managers and business owners will be given tools on how to prepare and structure businesses for growth whether organically or through mergers and acquisitions. This will include a look at the legal aspects of business growth. There will also be on hand respected Business Brokers who will provide guidance on how to value businesses for sale and how to spot a potential target for acquisition. The line up will also include a commercial bank managers to share their experience of business sale and acquisitions. A buffet and drinks to follow the presentation, closing at 6pm.
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When: 2.30 pm - 4.45 pm, Thursday 14th June Where: Hallmark Solicitors, Chandlers Court, 158/159 High Street, Hull, HU1 1NQ Price: FREE Who should be there: Accountants, Corporate Finance Advisers, Owners and Managers of businesses and start ups who wish to explore business growth through sale and acquisition of businesses. How to book: Contact Hallmark Solicitors by email: enquiries@ hallmarksolicitors.co.uk or speak to Davina Wilbraham on 01482 616 616
Friday 15th Seventh heaven for YIBC as leaders, champions and political and shopping heavyweights flock to the Spa A stellar line-up is now in place for the Humber sub-region’s seventh annual Yorkshire International Business Convention. A broad spectrum of star speakers has now been secured for the event, which will take place on Friday 15 June 2012. Amongst those speaking at the renowned conference, to be held at the Spa Bridlington for the fourth consecutive year, is Queen of Shops and retail expert Mary Portas, who recently delivered her independent report to Government on the future of the UK’s High Street. Lining up alongside Portas - fittingly for 2012 - is middle-distance athletic hero Steve Cram while the talents of Richard Branson’s former right-hand man Will Whitehorn have also been secured. Completing this year’s line-up will be Rory Bremner – comedian, playwright and impressionist, former England manager and football legend, Kevin Keegan, and politician turned TV pundit, Michael Portillo. Also, a special viewing of the Dalai Lama’s visit to YIBC, Leeds will be screened at the end of this year’s event.
Kevin Keegan
Steve Cram
When: All day event on Friday 15 June 2012 Where: The Spa, Bridlington Price: £295 per ticket Who should be there: Anyone looking to be engaged, educated and inspired! It’s a fantastic day out that really shouldn’t be missed! Yorkshire International Business Convention is a fitting finale to Humber Business Week How to book: Please visit: www.yibc.biz to book online, call 01924 422193 or email: Christine@yibc.biz
Mary Portas
Rory Bremner
Will Whitehorn
Michael Portillo
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The Business Week Charitable Foundation The Business Week Charitable Foundation is a new approach to supporting local activities and addressing local needs. Launched in Business Week 2011, the Charitable Foundation is active throughout the year and provides a mechanism to direct resources where they are needed most as well as building a sustainable source of funding for local community activity in years to come. Grants are relatively small (generally up to a maximum of £500) with the objective that small grants can, if properly directed, make a big difference. The Business Week Charitable Foundation is operated through Hull and East Yorkshire Community Foundation (registered charity no. 1130700) and is managed by a Steering Group made up of Business Week stakeholders and chaired by Charles Lewis. The Steering Group will ensure that resources are directed where they can have significant impact and that the Charitable Foundation is accountable to the Business Week community. During 2011/12 organisations supported have included: • Priory Enterprises (Bridlington) - to provide for a butterfly tree mural through an interactive activity for individuals with learning and/or physical disabilities. • North Ferriby Riding for Disabled – to facilitate the organisation and creation of a “Santa’s Grotto’” as a celebration and to promote the work of the organisation to the wider public. • VIP Luncheon (Withernsea) – purchase traditional tabletop games to aid social interaction, improve memory and reduce a sense of isolation amongst elderly people. In order to support the Charitable Foundation, there will be fundraising events and activities throughout Business Week itself (and beyond) as well as an opportunity for you to donate directly through Hull and East Yorkshire Community. If you would like to donate or if you are interested in holding a fundraising event or if you would like to get involved in the Steering Group or contribute in any other way then please contact Nigel Mills using the contact details below: Hull and East Yorkshire Community Foundation, Suffolk Chambers, Scale Lane, Hull, HU1 1LA E: NigelM@HEYCF.co.uk T: 01482 320021
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Proud to sponsor the Biz Week brochure for the second consecutive year. Supporting quality inspirational events in our region
Exciting store developments in St Stephen’s and Beverley Toll Gavel coming soon. 27
Tuesday Friday
Educate
Wednesday
Educate Inspire Showcase The very best that the Humber has to oer.
Showcase
Details were correct at time of print.
Monday
Monday
Inspire
Tuesday
The purpose of Biz Week is to:
This print of this brochure was sponsored by Hugh Rice Jewellers and printed by John Boland Print.
Design was provided by eskimosoup; communications partner for Business Week 2012.
To book or to find the most up-to-date event information and news visit
www.bizweek.biz