2020 CIDESCO Student Guidelines
CONTENTS I.
Facilities and weather Location Parking Public transit Weather in Calgary
II.
Academics Academic calendar Required hours Curriculum
III.
Policies Attendance Participation Models Clients Assessment Module exams Final exams Progress Reports Case Study Project Uniform Privacy Mobile Phones & Electronic Devices
IV. V. VI.
Certification Student Behavior Grades & Appeals
The information contained herein is subject to change and/or may be added to without notice. This handbook will be reviewed on the first day of class.
Updated November 2019
I.
FACILITIES AND WEATHER
Location The south campus of Esthetic Institute Training Centre will be located at 4110 - 7005 Fairmount Drive SE. There is also a north campus, but all CIDESCO classes will be held at the South campus. Esthetic Institute Training Centre is part of Beauty Depot Enterprises, located in the same building. Beauty Depot is an esthetics and spa supply distributor, open to liscenced beauty/spa professionals and industry students only. Esthetic Institute has it’s own entrance and facilities, and CIDESCO classes are held on the second floor. Please do not inquire about your CIDESCO classes in Beauty Depot. The CIDESCO school is not wheelchair accessible, and is accessed by stairs only. Parking Student parking is located on the south side of the building. Models can park on the west side, if spaces are available, but please be sure to let your models know not to park in the spots labeled 1-hour parking, and not to use spots reserved for neighbouring businesses, such as Hall’s Auction is next door to us. The ‘rush hour’ in Calgary is usually from 7:30am to 9:00am and 4:00pm to 6:00pm. During these times, the major roads and freeways will be very congested. Stormy weather, icy conditions, and road accidents may further delay your trip, and you are expected to monitor the road conditions via internet, television, or radio and adjust your travel schedule so that you can drive safely and be on time for class whatever the driving conditions. Public Transit The Light Rapid Transit (LRT) Chinook Station is on 61st Ave. SW, which is a few minutes bus ride north of the school. From there , the #136 bus leaves the Chinook LRT station and can drop you at a stop #7276, just before the Glenmore Trail underpass. From this bus stop, it is another 5 minute walk to the school. Please visit calgarytransit.com to plan your transit route. Train stations can be very busy during the morning and afternoon rush hours. You may have to wait to board an LRT train at some stations. It is strongly recommended that you practice your public transit route at least once before the start of classes so that you are not late. Snow storms may delay the transit buses, and you are expected to make the appropriate changes to your travel schedule during inclement weather to be on time for classes. Weather in Calgary Be prepared to be outside in very cold weather for an extended period of time if you’re taking public transit during the fall, winter, and early spring. The weather in southern Alberta is variable from day to day, most of the year. Temperatures in the winter will range from just above freezing to -30 degrees Celcius, while summer temperatures can soar to 30 degrees or more. Snowstorms in winter and thunderstorms in summer are frequent. Southern Alberta is also known to be windy. It is imperative that you monitor the weather forecast and wear appropriate winter attire when outside to stay comfortable
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and safe. The coldest weather is usually from November to March, but it is possible to have very cold or snowy weather much earlier or later than this. For more information about the weather in Calgary, visit www.weathernetwork.ca. “There is no bad weather, just inappropriate clothing.” II.
ACADEMICS
Academic Calendar Student can expect the following schedule, depending on the weekly activities, which will vary: THEORY WEEKS
Mon-Fri 9am-5pm
SPA WEEKS
Mon or Tues 1-9pm; Wed 9am-4pm OR 2-9pm; alternating Thur 1-9pm; Fri OR Sat 9am-5pm
THEORY & SPA WEEKS
Combination of the above
Please make note of the following important dates (subject to change): Jan. 2nd , 2020 Jan. 6th Jan. 27th Feb. 17th April 10th April 11th April 13th May 18th July 1st Aug. 3rd Sept. 2nd-3rd Sept. 4th-6th Sept. 7th Sept. 8th Sept. 26th-28th (tentative)
Meet & Greet 3-5PM (Uniform, textbook, schedule, and reading list pick-up) First day of class Last day to withdraw without financial penalty Family Day – no class Good Friday – no class No class Easter Monday – no class Victoria Day – no class Canada Day – no class Heritage Day – no class No class CIDESCO mock exams Projects due Labour Day – no class No class CIDESCO final exams
Required Hours CIDESCO and the Government of Alberta both require that students complete 1200 in this programme in order to graduate, and the governament requires this total to be completed in 39 weeks (9 months). The majority of in-class and spa acitvities will count toward this total, and the course has been structured so that the students can attain their required hours if they take advantage of what is available to them. Students should attend all classes and spa shifts. It is imperative that the student take ownership of their hours to ensure that they are completed.
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Curriculum The programme will involve a combination of: Lectures & class exercises Demonstrations Term project Practice on fellow students Practice on models recruited by the students Experience working with clients, scheduled by the school and by the students Exams The course curriculum includes core subjects that will be directly tested by CIDESCO, as well as additional subjects that the students choose to participate in to give them additional hours and skills to offer employers. CORE CIDESCO SUBJECTS
ADDITIONAL SUBJECTS
Hygiene Contraindications Anatomy & Physiology Organic Chemistry Electrical Physics Cellular Biology Microbiology Cosmetic Ingredients Metabolism Nutrition Manicure Pedicure Brow shaping Waxing Facial Analysis Basic Facial Advanced Facial Day Makeup Brow & Lash Tinting Body Analysis Body Treatments Advanced Body Treatments Massage Business studies
Advanced Pedicure part 1 (prerequisite required) Microdermabrasion & Glycolic Peel (prerequisite required) Lash Lift Nail Art Teeth Whitening (limited enrollment) Spray Tan (limited enrollment) Advanced Pedicure part 2 (prerequisite required)
Students should expect to spend an a total of 70 hours per week in and outside of class time to obtain satisfactory results.
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III.
POLICIES
Attendance Students will be credited hours toward their programme for time spent in class participating in lectures, organized activities, and skills experience in The Esthetic Institute Student Spa. Students are expected to participate fully in the programme. Minutes will be deducted from a student’s hours for the following reasons:
Any absence from class, including leaving early Arriving late to the appropriate classroom for 9am Returning late from a class break Leaving class early Not participating in organized class activities
If it becomes clear that a student will be unable to fulfill 1200 hours of meaningful participation by the end of the term, they will be withdrawn from the programme, as is expected by our terms of accreditation with the government of Alberta. Withdrawn students may forfeit their tuition. To accomodate this demanding schedule, it is strongly recommended that students not make personal plans during the term until the spa schedule has been distributed and until the student has adapted to the demanding schedule. This includes jobs, family obligations, friends, special events, etc. Students are strongly urged to contact medical professionals in Calgary well in advance of the course start date to ensure that any conditions can be monitored and prescriptions can be acquired, if needed. Provincial medical covereage should be applied for as soon as possible, as some day-clinics do not accept out-of-province patients. Any conditions that could limit a student’s participation in the programme should be dealt with thoroughly before the class start date. Participation Students will first practice skills on other students in class. Students are expected to fully participate in scheduled as well as spontaneous practice sessions with each other. Full participation will preclude students from wearing certain beauty enhancements during certain times of the course. The following are examples: Module Manicure & Pedicure, Advanced Pedicure Tinting Facials & Advanced Facials Makeup Microdermabrasion & Glycolic peel
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Prohibited enhancements for students Any nail product or enhancement Eyelash extensions, false eyelashes, waterproof mascara, contact lenses Facial piercings, eyelash exctensions, false eyelashes Eyelash extensions, false eyelashes Facial piercings, eyelash extensions, false eyelashes
Advanced Body Treatments Lash Lift
Metal body piercings Eyelash extensions, false eyelashes, contact lenses Pleases note rings, bracelets, and watches are not worn during any esthetic treatments for hygienic and safety reasons. If you have such accessories which cannot be removed, please contact the Prinipal Educator. If a student believes they have any condition that would preclude them from participating fully, such as allergy, anxiety, epilepsy, pacemaker, other medical condition, or any metal implants, they should contact the school as soon as possible. Models Students will be expected to recruit models for skill practice. A “model” is the first person on whom a student will perform a service other than a fellow student. Often, a model is a friend, aquaintance, or family member of the student, but if a student is not from the Calgary area, the school has a list of individuals who are willing to model for out-of-town students. Class models will pay a nominal model fee, usually $10, but there are exceptions. If the model list does not fill a student’s model requirements, other methods to recruit models include social media and active networking. Students will be assigned times to bring in a models, and that information will be reviewed on the first day of class. It is up to the student to secure models and to ensure that models are not medically or otherwise disqualified to receive the service. Models must be female, as model sessions will not be conducted in privacy. Students will not be permitted to take clients in the student spa for a particular treatment until they have shown that they can satisfactorily perform the treatment on a model. Clients After demonstrating their skill level satisfactorily on a model, students will gain more experience working with “clients” in The EI Student Spa. Spa clients will pay a special reduced rate to have a student serve them instead of a certified esthetician. Clients will be members of the public who schedule appointments with the spa, or may be individuals that you have recruited yourself. Since we cannot guarantee how many of the public will book appointments, students will likely be required to recruit some clients themselves, and the onus is on the student to ensure that they get the experience that they need. There will be important guidelines regarding model and client recruitment reviewed on the first day of class. Assessment Module Exams There will be frequent module exams covering the theory and practical skills taught in class. These tests are designed to ensure students understand the theory behind the services being performed, to ensure Updated November 2019
that students serving clients of the student spa have an appropriate level of knowledge, as well as to prepare students for the CIDESCO final exam. Module exams will not count toward the final CIDESCO mark, but will help the students gain TEI certification in addition to their CIDESCO diploma (for further explanation, see CERTIFICATION below). A passing grade on any module test is 70% or theory and 80% or practical. Theory exams will be ongoing throughout the course, and practical exams will occur during quarterly ‘assessment days’. Final CIDESCO Exams Final exams will occur at the end of the term. The final exams will consist of a full-day practical exam in the spa as well as a theory exam on a second day, administered by an international CIDESCO examiner. The principal educator will conduct a ‘mock exam’ a few weeks before the CIDESCO final . Its purpose is to show the students where they still need practice, and to show the students what to expect during the final exam. The mock exam does not count toward the CIDESCO mark, but the results can count for TEI certification, and is a very valuable experience. Students will be given a ‘pass’ or ‘fail’ mark for the final exams. If a student fails either of the CIDESCO final exams, they may apply at any CIDESCO school to sit for the exam again, including The Esthetic Institute. A student may sit for the CIDESCO final theory or practical exam an unlimited number of times, but only the first three times will not inccur an additional examination fee. Students must sit for the CIDESCO exam at the school of their original training for the first time. After that last day of the term, the CIDESCO programme and EI Student Spa resources will no longer be available to the student. Progress Reports Students will be issued progress reports after assessment days outlining their exam grades, grade average, recommendations regarding skill elements and important professional markers, as well as accomplishments and areas requiring development. Progress reports are used to inform students as to their where they should be focusing the most effort to improve, and as a guide for educators as to a student’s strengths and limitations when they are acting a references for potential employers. Interviews may be conducted to review progress reports. Case Study Project As part of the final exam, student will complete a project for which three client must be recurited for four treatments each. The topic will be chosen by the student from a list of appropriate esthetic concerns for which the student will administer different treatment plans to her three clients to determine which one is the most effect treatment plan for the concern that she is researching. Students with less formal writing experience are encouraged to choose a topic which can be started eariler in the term. More information about the Case Study Project will be distributed in class. Students are required by CIDESCO to pass the case study project with a score of 70% in order to pass the course.
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Uniform Esthetic Institute requires that students maintain the uniform requirements that are expected by The Esthetic Institute CIDESCO Programme, CIDESCO examiners, and will be part of progress reports and final exam marks. Students are expected to maintain impeccable uniform standards at all times. Students will pick-up their jacket, and other supplies, before the first day of class (see “Academic Calendar”). The Esthetic Institute will provide part of the uniform, and students will be responsible for completing their uniform. Students are expected to check the status of their uniform throughout the day. In addition to attire and appearance, students should ensure that they keep impeccable personal hygiene. Students will be required to wear an all-white uniform the majority of the time. All-black uniforms will be worn for certain skills. Student should be prepared to wear a white uniform from the start of class. ATTIRE White lab jacket/Black lab jacket Provided by Esthetic Institute (see ‘Academic Calendar’) Must appear clean, smooth and pressed. If you stain your jacket noticably, you will be expected to purchase a new of the same model from Esthetic Institute or authorized vendor. PLEASE BE PREPARED TO PURCHASE A NEW JACKET IMMEDIATELY, IF REQUIRED. White trousers/Black trousers Must be machine-washable. Must meet the student’s ankles when standing, but not touch the ground. Must appear clean, smooth, and pressed. We recommend well-fitting “scrubs”, such a those worn by nurses,and these are available at uniform shops and Mark’s; Polyester is recommended over cotton, because it doesn’t crease or stain as easily; leggings are not permitted in this programme. If you obviously stain your trousers to the point that it cannot be corrected, you will be expected to purchase new ones. PLEASE BE PREPARED. White shoes/Black shoes Must completely cover toes and foot, including the heel. Preferably no laces, for safety. Must have a completely rubber sole. For the white shoes, other colour but white should be noticible; for the black shoes, no other colour but black should be noticible. We recommend investing in the best-quality, supportive shoes that your can, but inexpensive versions that fit the dresscode are usually available at Walmart or online. Approproiate styles would be loafers, support shoes, walking shoes, nursing shoes. Style should look professional. No ‘crocs’, boots, or other overly-casual footwear. Uniform shoes are only to be worn indoors. Please have separate outdoor footwear. Only clean shoes in good condition should be worn. We recommend that you source your shoes, particularly your white shoes well in advance of class; there are many options available if you allow the time to order. Socks All-white socks or stockings with white shoes; all black socks or nylons/tights with black shoes Nude socks and stockings are appropriate with either colour of shoe. Updated November 2019
Must cover all skin that shows below student’s trouser cuff when standing and sitting, for safety as well as ettiquette.
HAIR
Short hair should be attractively styled in a professional manner for class. Longer hair must be pulled back off the face for class. For models and spa days, long hair must be completely pulled-back, with all layers and long bangs/fringe must be contained in the hairstyle, and not loose, and the hairstyle must not touch the student’s shoulders, including “ponytails”; stray hairs and layers must be pinned up at all times. Hairstyling aids must match the student’s hair colour, and be unobtrusive. Appropriate styles would be short ponytails, braids, neat buns, and “up-do’s” that abide by these guidelines. Unusually-coloured/non-traditional hair colour is discouraged. JEWELLERY Students may wear jewellery in class if they want to, but it should compliment the tidy and conservative look of the student uniform. Examples of appropriate jewellry for students would be: o Small stud earrings o Small hoop earrings o Short necklace with a small charm o Short string of pearls o Conservative watch o Wedding rings o Small nose stud Avoid bracelets and decorative rings. No jewellery that jingles or makes noise. Multiple facial piercings are discouraged. *please note that jewellery may not be worn during much of the spa work, including watches, rings, and facial piercings, because of the electrical equipment used and for hygiene. If you wear jewellry to school, please be prepared to remove it and store it in your locker. If you have metal piercings or rings that you cannot remove, please contact the lead educator. MAKEUP Makeup is required for CIDESCO Beauty Therapy students. The looks should even-out the skin tone, address blemishes, and give a little colour to the face. Students will wear at least under-eye concealer, foundation, mascara, blush, and coloured lip gloss/stick. Students should wear a traditional look; avoid very dark eyes/lips and heavy contouring. NAILS Students are expected to keep nails short and cuticles well-groomed; nails should always appear clean; short nails are required for client comfort and hygiene. No more than 1mm growth. Nail colour may be worn as long as it is not succeptible to nail polish remover and must be kept in impeccable condition at all times. This type of nail colour requires at least bi-weekly appointments with a technician to maintain one’s appearance at a professional level. If that is not possible for you, you should keep your nails bare. In lieu of nail colour, nails may be buffed to a shine and kept bare, which is strongly Updated November 2019
recommended. For the final exams, nails and culticles must be groomed, very short, and kept bare. *Be aware that students should not wear ANY nail product for the first skill module in order to fully participate in practical training. Students should take care with their personal hygiene, including oral care and controlling body odor. An individual in a proffessional setting should never smell of cigarettes, marijuana, or any other smokable/vaping material, nor should they smell obviously of perfume. Privacy The majority of students at The Esthetic Institute Training Centre are adults under the law, therefore a student’s financial, academic and disciplinary standing with Esthetic Institute will be discussed only with the student, CIDESCO respresentatives, and Esthetic Insititute staff. Inquiries from family, spouses, etc. will not be addressed. Exceptions to this policy are: If a third party has supplied their financial information to Esthetic Institute (a credit card number, for example), that financial information may be discussed with the third party, however it does not entitle the third party to other information If a student provides an Esthetic Institute staff member to a potential employer as a reference, it implies that the student gives permission for their academic and disciplinary record to be disclosed to the potential employer Confidentiality Students should treat private conversations and correspondance between students and Esthetic Institute staff as private and confidential. Interactions between a student and staff may be recorded by the staff member and shared with appropriate Esthetic Institute staff. Mobile Phones & Electronic Devices For the comfort and consideration of fellow students and guests of TEI, mobile phone conversations are only permitted in designated areas (‘Phone Zones’). Mobile phone usage of any kind is prohibited during any class time, nor are phones to be on a student’s person during class time. Mobile phones should be kept in a locker. Students may check their messages before and after the class day and during an instructor-approved break, and at no other time. Laptops and tablets may be used to take notes during class, but are unnecessary, and it is strongly recommended that students take notes by hand for optimal learning. If using a laptop or tablet, students are restricted to class-related use, and are to refrain from accessing internet-based services, entertainment, or personal files. Watching videos or listening to music on electronic devices with audible sound is prohibited. ‘Smart watches’ are prohibited for students.
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Lectures may be audibly recorded. Students who would like to record lectures will commit, in writing, to restricting their use of the recording to class-related activities only, and to never distribute the recording in any form or by any means. Certain topics/activities during the term may require internet or a camera, however those topics/activities will be explicitly identified, and during those time the above policies should still be followed.
IV.
CERTIFICATION
The CIDESCO programme at The Esthetic Institute offers two levels of certification to successful candidates, one diploma from CIDESCO, and another diploma from The Esthetic Institute. CIDESCO certification Upon passing of the CIDESCO final theory and practical exams, the candidate will receive a letter confirming that they have passed the CIDESCO final exams. After 600 hours of work experience at approved spa/beauty establishments, the candidate may apply to receive their certification and diploma from CIDESCO, through their Principal Educator. Documentation from the employer is required in the form of a formal letter from the manager or owner, or a Record of Employment if the candidate is no longer employed at a particular establishment. TEI certificaction Regardless of whether or not the candidate passes the CIDESCO final exams on the first attempt, they may have earned individual module certificates and/or an Esthetician Diploma from The Esthetic Institute. Participation in the individual module theory and practical exams is manditory, although marks attained during the term are not factored into the CIDESCO mark at the end. Students will be granted TEI certificates/diplomas at the end of the term if they meet the following criteria: Module Manicure/Pedicure
Yes
Tinting & Lash Lift Waxing
No Yes
Advanced Pedicure, part 1 Facial & Advanced Facial Make-Up Microdermabrasion & Peel Swedish Massage Teeth Whitening & Spray
No Yes (x2) Yes Yes Yes No
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Theory Exam
In-spa Quotas Minimum 7 each manicure and pedicure, with regular polish. No minimum Minimum 6 lower legs, 3 full leg, 2 eyebrow, 2 upper lip, 3 bikini, 1 chest or back, 2 lip, 3 underarm. Minimum 4 Minimum 10 together Minimum 4 Minimum 2 each Minimum 4 No minimum
Practical Exam Yes
No Yes
Yes Yes Yes Yes Yes No
Tan Body Treatments & Advanced Body Treatments Advanced Pedicure, part 2
Yes
No
Minimum 2 body wraps, 2 dry brush, 4 advanced body treatments Minimum 2 reconstructions, 1 french gel set, 2 ingrown toenail braces
Yes
Yes
Students who withdraw or are withdrawn from the CIDESCO programme by the school before the CIDESCO examination will be granted any TEI certifiates that they have earned, to date.
V.
STUDENT BEHAVIOR
Students are expected to act with professionalism and decorum at all times. Students should help to maintain a positive and helpful atmosphere in class and in their interactions with each other, actively chooing to behave in a manner that supports the health and morale of the team. Behavior that is inconsiderate or inappropriate in a professional setting will be recorded and addressed in person and/or in the student’s quarterly reports. If a students exhibits any of the following behaviors, they may be expelled from the EI CIDESCO programme, and from attending future classes at The Esthetic Institute: Cheating Bullying Theft Divulging confidential conversations or information Plagarism Vandalism Being under the influence of drugs or alcohol, including marijunana Bilegerant behavior Perpetrating sexual harassment A student that has been removed from the CIDESCO programme forfeits all CIDESCO tuition and fees. Any acquired student aid or student loans will still need to be repaid by the student.The government of Alberta requires The Esthetic Institute to withdraw a student from this programme if it appears that they will not be able to complete their required hours for any reason. VI.
RETAKES & APPEALS
CIDESCO Programme Grades & Exam Retakes Final grades in the CIDESCO programme are issued as pass/fail only, and are at the sole discretion of an international examiner representing CIDESCO. If a student does not pass either the theory or practical Updated November 2019
portion of the CIDESCO exam, the student will not be granted a certificate of examination by CIDESCO, nor may they begin their 600 hours toward their final diploma, but may sit with the next examination group for the portion of the exam that was not passed in order to obtain a ‘pass’ mark. The student may also apply to any international CIDESCO-approved school to join an examination group to re-take the final exam. The student may sit for the CIDESCO exam a maximum of three times. If the student does not achieve a ‘pass’ mark from CIDESCO after exhausting the maximum allowed re-takes, The Esthetic Institute has no jurisdiction to appeal the appeal for another retake. Students may re-take any bi-weekly unit exams that are required to achieve a school-issued certificate in Esthetics, IF so required for graduation, in lieu of a ‘pass’ mark in the CIDESCO final exam. A student may sit for a retake of any require subject a maximum of 3 times. Such exams are largely multiple-choicestyle exams are and therefore not susceptible to subjective marking practices.
Student Appeals Policy A student (appellant) may appeal any grade for an assignment that contributes to the final grade. Appeals of both failing and passing grades may be considered. During the course of the CIDESCO programme, the Case Studies Final Project falls under this jurisdiction, however the CIDESCO international examiner is permitted to supersede the mark of the Case Studies Final Project if he/she disagrees with the mark that was issued by the educator. The appellant must follow the procedures outlined in the appropriate section of this document. If the appeal is misdirected, the school administrator in receipt of the appeal shall redirect the appeal to the School Education Director. The appeal of a Final Project grade and subsequent remarking, if appropriate, shall result in one of three possible outcomes: 1. the grade remains the same 2. the grade is raised 3. the grade is lowered. An appeal for the assignment of grades on substantive grounds can be made when: 1. an appellant believes a grade to course work was assigned on some basis other than academic achievement. 2. the evaluation standards applied to the assignment of the grade are unreasonable.
Step One – Request for an Informal Review by Principal Educator of Programme The appellant must request an informal review of the assigned grade with the principal educator. This request must be made within thirty (30) days of receiving the grade.
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The Principal Educator can: 1. remark the coursework in question and assign an outcome as described above; 2. decline to proceed if sufficient grounds have not been established. The Principal educator must discuss the matter with the appellant and provide a decision, in writing, to the appellant within ten (10) business days of receiving the informal review request. Step Two – Appeal to Education Director An Appellant who is not satisfied with the Step One decision may appeal in writing to the Education Director within thirty (30) days of receiving the Step One decision. The appeal must be in writing, specify the reasons for making a further appeal and include all additional information or documentation the Appellant wishes to be considered. The Education Director can: 1. remark the coursework in question and assign an outcome 2. arrange to have the coursework remarked by an alternate competent marker 3. decline to proceed if sufficient grounds have not been established. The Education Director must discuss the matter with the appellant and provide a decision, in writing, to the appellant within ten (10) business days of receiving the Step Two appeal request. An appellant may also appeal being expelled from the programme, which may be due to a number of reasons outlined in the student handbook. An appeal for being expelled from the programme can be made when: 1. an appellant believes they unfairly at risk from being expelled from the programme Step One – Appeal to Education Director An Appellant who has been advised from the Principal Educator via written notification that they are at risk of being expelled from the programme may appeal in writing to the Education Director within ten (10) days of receiving notice. The appeal must be in writing, specify the reasons for making a further appeal and include all additional information or documentation the Appellant wishes to be considered. A meeting will then be set up with the Education Director within five (5) days to discuss whether or not the student is permitted to stay in the programme. Each case will be reviewed individually and will ultimately be up to the Education Director whether or not the student remains at risk for being expelled.
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