COMPANY DOSSIER
EUROLINX.COM.AU
WELCOME
CONTENTS PART 1: EUROLINX STORY • Our Story PART 2: OUR BRANDS • ILVE • Fhiaba • Artusi PART 3: SPONSORSHIPS & COLLABORATIONS • Quality & Style Practicality & Efficiency • Marketing Sponsorships & CollaborationsThe Block • Marketing Partnerships • Past Marketing PART 4: DEALING WITH EUROLINX • Sales & Customer Care Support • ILVE & Artusi Limited Warranty • Eurolinx Group Website • Virtual Showroom
OUR STORY
100% FAMILY OWNED AND OPERATED SINCE 1984
Eurolinx has a proud history of importing European home appliance brands into Australia for over 35 years. We have strong ties with Italian brands and brands that share our passion for family, quality and performance.
Our strong relationship with our European brands & manufacturers enables Eurolinx to be an influential partner working with our factories on design & tailored solutions for our retail businesses and commercial partners alike.
Eurolinx understands the requirements of long standing business relationships
with showrooms in Sydney, Brisbane and Perth along with sales teams, customer care & after sales support nationally and a team of 60 employees nationwide we are equipped to give a personal experience whilst working on the largest projects.
Eurolinx are still an Australian owned family business with a flat organisational structure providing us with a unique advantage over our competitors being able to flex and adopt to market conditions and requirements in a timely fashion without the constraints of corporate red tape.
EUROLINX.COM.AU
OUR BRANDS
www.ilve.com.au www.fhiaba.com.au www.artusi.com.au
Our longest partner, ILVE is also a family owned and operated business specialising in world
Still family owned and operated, Fhiaba has used its experience and heritage since 1970
With a philosophy of making your home a place that is comfortable and easy to live in, Artusi
LIVE, COOK, LOVE
FORMED IN 1969 NEAR VENICE
INDUSTRIA LAVORAZIONE VENETA ELETTRODOMESTICI
Founded in Campordasego near Venice, Italy as ILBE (a combination of illiotti & berno) the company started as a partnership between two great friends; Eugenio Illoti and Evelino Berno. First manufacturing commercial cookers for local restaurants, it was soon realised that a demand for their appliances was spreading and a domestic demand was fulfilled.
INDUSTRIAL STANDARD ELECTRICAL APPLIANCES MADE IN VENICE
For almost 70 years ILVE have been creating Premium freestanding cookers to passionate home and professional cooks alike Handmade, robust, commercial grade, quality cooking appliances for the domestic market offering a variety of styles, colours, sizes and cooktop options to create bespoke appliances for passionate home chefs.
Eugenio Illoti and Evelino Berno (founders of ILVE SpA)
ILVE
QUALITY & STYLE PRACTICALITY & EFFICIENCY
ILVE has established itself as a brand that is, in essence, a commercial product. Designed and built to stand up to the demanding requirements of families that love to cook.
For over 50 years, we’ve specialised in cooking appliances. Our products are directly inspired by professional kitchens. We also take inspiration from the materials used in professional kitchens; such as AISI 304 stainless steel, cast iron, brass and copper - choices that improve the quality and durability of our products.
A highlight of the NEW range is the Steam Valve - offering the possibility of choosing between dry or humid cooking. That way you can get a crispy bread or a tender and juicy roast all from the same oven.
The burners, still made from brass, guarantee excellent durability and the non-stick nano technological coating provides a lotus effect for easy cleaning. Our famous DUAL control WOK burner with efficient and powerful gas supply provides a consistent heat distribution and effective heat supply.
ILVE is continually bringing incomparable design, choice and functionality to the Australian kitchen.
BRASS BURNERS ARE OUR HALLMARK TECHNOLOGY
PRODUCT RANGE
COMMERCIAL EXCLUSIVITY ILVE
BUILT-IN STAINLESS STEEL RANGE
PREMIUM BUILT IN RANGE
NERO LUSSO
PRO LINE
GRIGIO LUSSI
ILO60MMX BUILT-IN ELECTRIC OVEN 900STCPI ELECTRIC OVEN ILO60DCBV BUILT-IN ELECTRIC OVEN 760SPYTCGV BUILT-IN PYROLYTIC OVEN ILO990X BUILT-IN ELECTRIC OVEN 760SPYTCBV BUILT-IN PYROLYTHIC OVEN ILO994BV BUILT-IN ELECTRIC OVEN 900STCPGV ELECTRIC OVEN ILGP64X 60CM GAS COOKTOP ILCS45BV COMBINATION STEAM OVEN ILGP64BV 60CM GAS COOKTOP ILGV604 60CM GAS COOKTOP IVG901X1 90CM CANOPY RANGE HOOD ILSS905 90CM GAS COOKTOP IVN900N 90CM CANOPY RANGE HOOD ILGV905 90CM GAS COOKTOP IVFSD400X FREESTANDING DISHWASHER IV605BV BUILT-IN MICROWAVE X370/GV ISLAND RANGE HOOD
VIDEO CONTENT
ILVE STORY
LASAGNE ALLA BOLOGNESE TIRAMISU
ILVE AND THE BLOCK
LANA – THREE BIRDS RENOVATIONS
BONNIE – THREE BIRDS RENOVATIONS
SPIEDO DI CARNE
SOCIAL MEDIA
• Create a profile that incorporates inspiring kitchen design content along with something for the foodies.
• Product is rarely pushed onto people
• Celebrate everything good about kitchen design and concepts.
• Assist people in creating idea books for their next renovation.
• Another avenue for showcasing the ILVE range of products
• It’s not about the followers, it’s about the reach!
OUR AVERAGE REACH AND ENGAGEMENT SITS CONSISTENTLY AT AROUND 155K USERS PER MONTH
APPLIED LUXURY
FHIABA
EXPERT FOOD AND WINE PRESERVATION
All Fhiaba products encompass a core set of values and know-how brought by the Baron family and their 50 years experience in the commercial appliance industry.
In 2004, the families passion for food & wine preservation developed and harnessed from these years of experience launched Fhiaba as a household brand transferring performance, technology and unmatched quality for professional equipment to the domestic homes across Italy and now, the world. Fhiaba’s range is built on four key performance pillars - Exact temperature control, Pro-Vent lateral air movement, Tri-Pro mode cooling environments & humidity control.
Fhiaba has transcended into a brand that provides optimum preservation solutions paired with luxurious design qualities that enhance what you see, touch and taste.
FHIABA'S SOLUTIONS
FRIDGES | FREEZERS | WINE CELLARS
Accurate temperatures
Thanks to the numerous built-in sensors, the indicated temperature is always accurate.
TriPro Refrigeration TM
The triple cooling system ensures each ingredient and dish gets the right microclimate.
Uniform ProVentTM Ventilation
The ProVentTM system uniformly distributes cold air to all parts of the fridge.
Humidity control
Our wine cellars offer three different humidity level settings: low, medium and high.
Our patented TriModeTM drawers can be set to three different micro climates: freezer, fresco or fridge.
TriMode TM TriMode TM D = door BD = bottom drawer M = separate micro climates It’s up to you freezer fresco fridge FREEZER - 22 / -15°C FRESCO - 2 / + 2 °C FRIDGE +2 / + 8 °C WINE CELLAR* + 4°C / +18°C RISERVA + 4°C / + 18°C *or a prosciutteria/cheese cabinet 5 micro climates
0T 0F 1D | 1BD | 2M 1D | 1M fridge or freezer 1D | 2M wine cellar 1T
VIDEO CONTENT
FHIABA EVEN LIFT SHELF
FHIABA WATER FILTER FHIABA STACKING THE WINE CELLAR FHIABA VACATION MODE
FHIABA & THREE BIRDS RENOVATIONS FHIABA AND THE BLOCK 2022
SOCIAL MEDIA
• Illustrates Fhiaba’s luxury partnerships and collaborations
• Showcases style, quality and elegance with every post
• Celebrates innovation and market leading technology
• Helps people create their dream kitchens with the perfect statement piece
• Another avenue for showcasing the Fhiaba range of products
Who’s engaging and what are they liking
• Over 60% of our audience is women – ‘Happy Wife, Happy Life’
• Over 14K accounts reached each month and rapidly growing
• Our audience love our reels and grid posts, and this is where we find the most engagement
THE ART OF LIVING
INSPIRED BY PELLEGRINO ARTUSI ARTUSI
Inspired by Pellegrino Artusi, the godfather of modern Italian cuisine, Artusi had an initial focus on freestanding cookers. Having established itself as a diverse household brand, Artusi now provides appliances for all areas of the home from the kitchen, laundry and outdoor products as well as outdoor kitchens.
Artusi’s philosophy of making your house a home that is comfortable and easy to live in is embedded in our product design, styling and quality. Artusi appliances are sourced from factories in Italy and greater Europe with quality assurance at the top of our priority.
To cement our belief in our appliances, Artusi products come with a 5 year warranty as standard, making Artusi a safe choice.
INSPIRED BY PELLEGRINO ARTUSI ARTUSI
Artusi is a brand that takes a wholistic approach to today’s needs. We cover all products categories making us a oneSTOPshop as well as an exclusive builders range.
COMMERCIAL EXCLUSIVITY ARTUSI
BUILT IN OVENS
PRODUCT RANGE
RANGEHOODS
COOKTOPS
UPRIGHT COOKER DISHWASHER
ARTUSI SERVICE HISTORY
24 MONTH PERIOD
PRODUCT AVG SUM % SRV CALLS BBQ 0.46% Ceramic & Induction Cooktop’s 1.16% Dishwasher’s 0.95% Gas Cooktop’s 1.37% Laundry 1.41% Microwaves 0.79% Misc 0.00% Ovens 0.92% Rangehood’s 0.78% Refrigeration 1.35% SINKS 0.01% Upright Cooker’s 6.28% Grand Total 0.88%
SALES SUPPORT BROCHURES
VIDEO CONTENT
ARTUSI THE ART OF LIVING ARTUSI OUTDOOR BBQ’S
ARTUSI OUTDOOR
ARTUSI OUTDOOR
ARTUSI AND THREE BIRDS RENOVATIONS ARTUSI AND MELBOURNE FLOWER & GARDEN SHOW
PRODUCTS
Artusi now has a complete range of assisted living appliances
PRODUCT PROPOSAL
ASSISTED LIVING
ARTUSI.COM.AU
SOCIAL MEDIA
• Inspiring home renovators and enthusiasts alike.
• Creating beautiful content showcasing quality appliances.
• Celebrate everything good about kitchen, laundry and outdoor living.
• Helps people create the perfect mood board for their home aspirations.
• Another avenue for showcasing the Artusi range of products
Let’s talk engagement
• An average of over 12K accounts reached each month, and growing
• A growth of approximately 6% per fortnight
• Even split between men and women followers
SPONSORSHIPS & COLLABORATIONS
QUALITY & STYLE PRACTICALITY & EFFICIENCY
THE THREE BIRDS STORY
Three Birds Renovations started with 3 best friends of almost 20 years. In 2014, they took a leap of faith together, quit their jobs and created Three Birds Renovations in pursuit of a more fulfilling life - working for themselves, doing something they loved, and with more family time. Within a few short months of starting out they had successfully bought, renovated and sold their first property. Fast-forward to today and they have transformed 15 houses as well as other properties and amassed a generous group of followers (nearly 940k, on Instagram alone) They started out flipping houses and now they reno forever homes.
We had the pleasure of teaming up with Three Birds for House 15. The kitchen beautifully showcased our Fhiaba Integrated Refrigeration, the T29 concealed rangehood, an oyster white and brushed bronze, 4 burner and dual induction Majestic Series Cooker, a freestanding microwave as well as the IVFID10 Integrated Dishwasher.
The outdoor alfresco dining area was completed perfectly with a stainless steel, flat lid Artusi Built-in Gas BBQ and Artusi Built-In BBQ Artusi Outdoor Bar Fridge.
https://www.threebirdsrenovations.com
https://www.instagram.com/threebirdsrenovations/
MARKETING SPONSORSHIPS & COLLABORATIONS - THE BLOCK
1
HOUSE
2
HOUSE
MARKETING PARTNERSHIPS
Kate Walker Director - KWD
MARKETING PARTNERSHIPS
The Australian Women’s Weekly Test Kitchen was established just after World War I. From 1965, it has been located at the former ACP now ARE media headquarters in Park St Sydney. The Test Kitchen has a team of 16 staff, composed of chefs, home economists, food editors and support staff & acts as the hub for all food titles published by ARE media such as Gourmet Traveller, AWW FOOD, AWW catalogue of cook books as well as their online tutorials & Women’s Day.
at the
Market, the
school is exactly that! Teaching discerning home chefs how to cook a variety of seafood dishes from Sydney’s top chef’s. The school also acts as a culinary school for apprentice chefs
Located
iconic Sydney Seafood
Sydney Seafood
PAST MARKETING
AFTER SALES & CUSTOMER SUPPORT
EUROLINX.COM.AU
SALES & CUSTOMER CARE SUPPORT
SALES SUPPORT
Our team of dedicated Sales Support staff are on hand to provide assistance & information to our commercial sales partners when they most need it.
commercial@eurolinx.com.au
CUSTOMER CARE
At Eurolinx we have an inhouse team of after sales specialists that are a phone call away from providing help with product user questions as well as service enquiries.
customercare@eurolinx.com.au
SPARE PARTS
With a Spare parts shop on location at our Sydney head office we are open to the public to provide parts and items for our ILVE, Fhiaba and Artusi product range.
spares@eurolinx.com.au
DON’T FORGET TO REGISTER YOUR WARRANTY ONLINE NOW AT www.eurolinx.support /ilve.au /ilve_au FOLLOW ILVE: /ilve_au Australia National Telephone Number 1300 MYILVE (694 583) New Zealand Telephone Number 0508 458 369 ILVE showrooms are open daily from 9am-5pm and Saturdays 10am-4pm eurolinx.com.au NSW & ACT (Head Office) 48-50 Moore Street Leichhardt VIC 2r/131 Church St, Hawthorn QLD 1/42 Cavendish Road Coorparoo WA & NT Unit 10/55 Howe Street Osborne Park New Zealand PO Box 11.160 Sockburn Christchurch /company/eurolinx-ptyltd
LIMITED WARRANTY TO REGISTER YOUR WARRANTY
ILVE & ARTUSI
PRODUCT PROPOSAL PRESENTATIONS
1A-27 Bowen Street & 12-18 Moriarty Road, Chatswood Vince Carrozza e: vince.carrozza@eurolinx.com.au m: 0423 012 466 ilve.com.au TO: Nico Perdomo at E&S TO: Yan at Sun Property Group Luxury Kitchen Appliances An introduction to your quality kitchen Jess Nichol e: jess.nichol@eurolinx.com.au m: artusi.com.au APPLIANCES FOR LIVING 297-299 Old Cleveland Road, Capalaba QLD
EUROLINX GROUP WEBSITE
PRODUCT SPECIFICATION SHEETS & CAD FILE DOWNLOADS
SHOWROOMS
SALES AND SERVICE SUPPORT
With fully staffed showrooms and state offices in Sydney, Brisbane & Perth. Eurolinx is in a perfect position to go that extra mile when it comes to support for B2B customers. They are there to assist you with training facilities and after care classes provided as an extension to your own showroom and business.
Our dedicated online support website offers access on any display device to full product details across all the brands within our luxury kitchen appliance portfolio.
1300 MYILVE (694 583) P: 1300 694 583 E: info@eurolinx.com.au W: eurolinx.com.au
Showroom 10/55 Howe St Osborne Park, WA Showroom 1/42 Cavendish Rd Coorparoo, QLD Showroom 48-50 Moore St Leichhardt, NSW Arch Trade Co ACT/ Southern NSW Showroom 2r/131 Church St, Hawthorn, VIC
VIRTUAL SHOW ROOM
THANK YOU
