3 minute read

Experts find mismatch between

Consumer Confidence In Spotting Unsafe Gas And Realworld Behaviour

Retailers are being urged to encourage customers to abide by good gas safety standards.

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The call comes as a third of homeowners admitted they would skip their annual gas safety check because their household budget is so stretched.

According to research carried out by the Gas Safe Register 33% of people say they are thinking of missing the check – up from 31% last year.

Gas Safe experts are stressing the importance of checking gas appliances and encouraging people to learn more about gas safety.

Nine in 10 homeowners report being confident they could spot the signs and symptoms of unsafe gas in their homes, and almost all (98%) say that their home would be up to the challenge if a gas engineer were to knock on their door and do a gas safety spot-check. But when Gas Safe Register put 2,000 homeowners through its nine-step Gas Safety Challenge, just four (0.2%) passed the test.

With an increasing number of cashstrapped homeowners feeling forced to skip annual safety checks due to pressures on household budgets, experts are urging people to get more clued up on the signs and symptoms of unsafe gas appliances and simple, free ways they can make sure their home is gas safe this winter.

Based on Gas Safe Register’s new Gas Safety Challenge, the national survey quizzed people on nine key things to know, including how flames on gas hobs should appear, flue blockages, boiler error codes and smells, sounds and sights around the home that signal something could be wrong.

Despite the vast majority of people claiming such high levels of confidence:

• Over half (55%) of homeowners relying on gas for heating, hot water and cooking were unable to identify where to turn off the gas supply off in an emergency

• Almost half (47%) couldn’t correctly spot the signs and symptoms of carbon monoxide poisoning

• 47% don’t have a carbon monoxide alarm in their home, or, if they do, can’t be sure it works as it’s not tested regularly

48% have taken on the job of in• specting their homes’ flue – something that should only be done by a Gas Safe registered engineer – with 5% of those attempting to remove a blockage themselves

• A quarter of homeowners were unable to identify that a gas hob flame should burn a crisp blue colour

Gas incidents can be devastating, although they remain extremely rare. Provisional figures show 83 gas related incidents reported in 2021/2022, despite there being over 22 million households using gas across the country. There are measures gas consumers can take to increase their gas safe knowledge and keep themselves, their homes and families gas safe.

For example, to help avoid preventable gas incidents, Gas Safe Register has developed the Gas Safety Challenge and is inviting the UK public to refresh their knowledge via a new short film – a tongue-in-cheek take on the Daz Doorstep Challenge from the 90s and 00s – highlighting the signs and symptoms homeowners should be clued up on, and on the lookout for, in their homes.

Bob Kerr, Gas Services Director at Gas Safe Register, said: “What’s clear from our research is that there’s a misguided confidence amongst the UK public – what they think they know and how that plays out in their homes is very different. We’re all feeling pressure on our finances at the moment but taking our Gas Safety Challenge this Winter is a fast, fun and free way to brush up on what you know and to check there are no dangers hiding in plain sight in your home.

“We’re urging everyone who has gas in their home to take the challenge so they can start off 2023 ‘better gas safe than sorry’. If your home doesn’t pass the challenge, don’t be tempted to try a DIY fix. Check the Gas Safe Register to find a local engineer who can help – it’s a legal requirement for anyone carrying out gas work to be registered.”

To refresh your knowledge on home gas safety, take the Gas Safety Challenge and watch our new video on YouTube https://www.youtube. com/watch?v=aSrzGYeD6-E, and to find a local Gas Safe registered engineer in your area, visit GasSafeRegister.co.uk or call 0800 408 5500.

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