European Spa magazine - Spring Issue 79

Page 36

Industry Intelligence Touchless Treatments

Touchless treatments How to maximise your therapists’ service time, introduce new revenue opportunities and provide peace of mind for guests as they return to the spa environment R E P O R T BY L AU R E N H E AT H -J O N E S

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n a post-lockdown world, it’s likely that spa guests will fall into one of two categories: those who are ready to get back into the spa and those who want to, but are, understandably, nervous. However, advances in touchless technology can enable spas to augment their treatment offerings specifically to cater to these guests. By offering therapist-free options alongside their regular treatment menus, spa operators will be able to deliver effective Covid-compliant experiences that provide complete peace of mind for more risk-averse guests.

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With spas still managing the financial impact of the pandemic, some may have reservations about spending at the current time. However, an initial investment in touchless technology could save businesses money in the long term thanks to the reduction in service time that it allows. Several clients can be treated at the same time with multiple machines being operated by a single therapist, reducing overall staffing costs. To find out more about the latest touchless treatments, European Spa asked experts in the field to showcase their technology.

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