ELLISONS: Your perfect spa partner

Serving more than 700 spas, Ellisons understands that every business is unique. Its dedicated team enables its spa partners to create their own individual wellness journey

We asked Chelsea Foyle, spa and college sales manager for Ellisons, about the Spa Partner team and what it can offer businesses looking to invest and refresh their wellness offering.

What is the Ellisons Spa Partner team?

Established in 2014, the dedicated Ellisons global Spa Partner team has organically evolved. It currently boasts experts from every element of a successful spa, from qualified therapists and former spa managers to operational managers. This vast amount of expert knowledge allows Ellisons to offer valuable, honest support to spa projects and teams.

What services does the team offer?

Our team offers everything spas need to deliver a project on time and within budget. From the initial planning through to being operational, we can be part of your journey.

Rockliffe Hall, UK | © Adam Lynk Photography

Our partnerships with leading spa furniture manufacturers such as Living Earth Crafts, Gharieni, REM, Alexander Rose and Bridgman allow us to deliver and install bespoke and made-to-measure furniture.

We work with site-level contractors, architects, designers and consultants to ensure each project runs smoothly.

We offer pre-site audits, out of hours installation and removal of existing equipment. We understand that projects can often be delayed and work flexibly around this.

What drives the Spa Partner team?

Ellisons services are inspired by our core values – being innovative, supportive and professional in everything we do. The team have spent many years building relationships with like-minded spa professionals to become their trusted supplier. We thrive on excellent service and our proactive 360-degree business development ethos has contributed to the growth of many leading UK spas.

Aztec Hotel and Spa, UK

How do you go above and beyond?

The Spa Partner team share the same passion – a determination to deliver excellence. Our commitment to service, combined with innovation and variety, makes us a ‘go-to’ choice.

We believe transparency is paramount to business relationships and provide honest advice on how spas can make the most of their budget without compromising on quality.

Tell us about your e-learning offer.

The Academy at Ellisons allows our individual and group spa accounts to provide online learning opportunities to therapists without the pressure of taking them out of the business. It also provides the flexibility needed to fit around busy spa days and last-minute staffing changes.

MEET THE ELLISONS TEAM

Chelsea Foyle, spa and college sales manager

Chelsea has worked at Ellisons for 12 years and has been part of the Spa Partner team since its inception. “When partnering with Ellisons you are choosing a trusted supplier to manage your project,” she says. “We offer a tailored beginning-to-end service, including everything from luxury spa furniture to treatments and therapist training. We work hard to help you bring your spa vision to life.”

Louise Holt, national accounts and spa operations manager

Louise started at Ellisons in 2010 and has been working with both individual spas and large group accounts since.

“International projects are my strength. Most recently, I have been working with Kempinski, Marriott and Hilton to supply and deliver projects across the globe,” she says. “It’s great knowing that large global brands trust us with their spas.”

Gemma Sumner Spa project development manager

Gemma joined Ellisons nine years ago and is currently responsible for all spa projects across the UK.

“As an experienced spa manager, I know how stressful co-ordinating projects can be. I thrive from delivering outstanding customer service, no matter the size of the project. I’m here to offer unbiased advice and support for all elements of the spa,” she says.

Rachel Bevan, spa development manager

One of the newest team members, Rachel joined in August 2022 to provide spas with ongoing account management.

“I believe building strong relationships is the key to success,” says Rachel. “This means taking time to understand the needs, challenges and objectives of spa clients in order to provide personalised solutions.”

BE INFORMED...

To find out how Ellisons can assist your business, email: spapartner@ellisons. co.uk or visit: www.ellisons.co.uk